You will be able to see all the information of real people who have information of the services and products of White Spot Kingsway (Zoo) near to the area of Vancouver (Canada).
Now the business receives a rating of 4.1 stars out of 5 and the rating has been based on 127 reviews.
As you can read, it has an average rating is quite high, and it's based on a large number of feddbacks, so we may conclude that the evaluation is quite faithful. If there are many people who bothered to give their review when they are pleased with the service, is that it works.
You know that we do not usually bother to place evaluations when these are good and we usually do it only if we've had a problem or incidence...
This Zoo corresponds to the category of Family restaurant.
Great place to eat.very satisfied0
Meal type
Forgot about other delivery apps. The manager as he dresses like one kindly delivered to me without taking the extra tips for his gas. Was touched by his generous and kind act especially for a physical debilitating person. Everything is done according to special instruction. This really make my day. Many thanks. Definitely will place orders again via delivery apps next time.
Picked up dinner from here after ordering online, great experience and was reprinted my bill to save a few dollars because of a combo that was available. Will order again for sure. Thanks White Spot!
The New Braised beef short rib Burger at White Spot is one of the best burgers I have ever had. The person who created it is a genius. The flavour profile is perfect for me and the braised beef short ribs were so juicy. I could have a pile …
I had a Mediterranean chicken burger today. The food was delicious, served quickly. And I had great service. I highly recommend the food here
Great service, good food!
Popular and busy lunch crowd even during the holiday season. Our server was not very attentive after our food arrived. I wasn't able to flag her down for hot water refill for my tea and my friend ate his fries without the malt vinegar. My flatbread was soft and soggy. Disappointed. We usually get the older super friendly asian server. Next time we will ask to be seated in her area.
Always enjoyed my time at White Spot. Friendly servers, good food... especially the breakfast menu! Eggs Benedict is just awesome! As a bonus, there's parking space for cars too.
Great food and great customer service! Even when they put onions on my gf's burger after she specifically asked for no onions, the server offered us a free dessert. We didn't even ask for anything free, but the server insisted. Very friendly/genuine service and the food tasted great!
Really friendly staff. Good quality food. Visited on a Thursday night and didn't have to wait to be seated.
Meal type
Ordered yam fries via skip. The yam fries were burnt black to a crisp... inedible and has to toss them out
Food is so so, they didn't have chicken pot pie anymore. The waitress wasn't ethical, she gave me the machine saying I had to tap my credit card first then she would deduct my gift card. I got it, she wanted me to pay the tips based on the whole amount which it was fine with me punched the whole amount. I punched 11% of tips, then she swiped my gift card, punched another 10% and gave me the receipt. Since the amount is not big, I let it go after I looked my receipt later in the car, but I won't go back.
The service was excellent but come on $10.00 for just a single belgium waffle with syrup and butter. Way too expensive for my budget. Have been a supporter for over 40 years but in my opinion way over priced.
We drove-in here a couple Sunday's ago, for a late burger lunch. I love the white spot drive ins, but have never been to this one before. We had amazing service from our server, but I have lost my receipt with his name. I want to say Michael...but I'm not 100%. This guy was an extremely hard worker, and you could tell that he was really working his butt off to give each car top notch service. I just wanted to let him know that his efforts do not go unnoticed! I hope he has been commended for his hard work. We have also received great service from a server inside the restaurant, the prior visit. You guys seem like a hard working bunch and are doing a great job. Keep up the good work!
Their menu has classic, comfort meals, as well as newer items added in order to serve a wider range of customers. Rush hour can be a bit of a wait time to get a table, especially weekends. Not ideal for little members of your family, if in a rush. Once you get a table, it is all worth it, there is a dish for everyone. Staff are very friendly, food delicious and fresh. Price is within reason.
The food arrived very fast and the service is the best I have encountered till date. Mina, my server, was really friendly. It made me fee better about the fact that i was eating alone. The other server seemed friendly as well. The best experience in any white spot hands down. Made me want to write a review while sipping on my milkshake! Cheers!
Went in late night and got great service. Food was done exactly as expected. Won't hesitate to visit next time I'm in the area.
Excellent service, the staff is amazing! Came in for a quick lunch and am never disappointed. The BC Burger is my go to favorite, and paired with their new smoked BBQ brisket fries makes for a delicious meal.
Plenty of parking. Got seated right away but over the top noisy in the corner where we were seated but noones fault I guess. Food was cooked perfectly today. Really yummy. Waitress was nice but left us alone alot, we needed more coffee etc. I think she was a little overrun. Probably short staffed because of Pandemic. I think everyone was doing their best.
Dine in
It’s good. Consistent, service was really good. Really busy on weekends, lots of parking available
White spot is what it is, one of the best burger places in the they have increased their menu dramatically with very tasty basics. Food 5/5, Drinks 3/5, Decor 3/5. Amazingly small inside, almost no seating for groups over 4. In serious need of a renovation.
Great food, great service. Went with family and they were so accomodating.
All Whitespots are not created equal but the food here is always delicious. The crown in their jewel is their staff. I come here at least twice a month and the lunch crew is friendly, sweet and super efficient. Thank you for all your hard work.
Love this place. Staff is nice. Great for kids.
One of my guilty pleasures. Having grown up in the lower mainland, white spot was always a treat. Nowadays I don't think the food is as good but it's still a tasty burger and the 20oz beers don't hurt.
Great food, friendly staff ????????
Great family restaurant with good food and service. The wait can be long at peak hours between 6 - 8PM. They only take reservations for groups larger than 8 people.
Very nice time spent having lunch on Christmas Eve. Burgers and fries were fresh. Oh and the coleslaw was served cold. Of course...
You get what you'd expect in terms of food typical of any other white spot. However I'm reviewing this location because the service has consistently been very good. Good job to staff and management!
Breakfast
Not really impressed with the food or the service. Was there a few weeks ago and it was better. Wondering if it was because of the new restrictions just announced. The staff may have been upset but once they reopen I won't be back.
The staff was wonderful and attentive. The food was tasty as usual! Eggs Benedict - poached easy - was perfect.
They change the menu and now I can't eat there
It was great service. The waitress that helped us is very friendly. They make you feel at home. Love the breakfast. First time there for breakfast. Love it.
Meal type
Please confirm your order when ordering off the elderly lady in this restaurant. She often misses the mark when taking orders.
Very good food a bit pricey but good. Everything was great other than trying to explain exactly what you want to someone who don't understand the full English language...it's very annoying and unprofessional!
Great food the best fish and chips and friendly staff
On a limited menu but the options were good. Glad to see they have a turkey burger in the mix. Staff was very friendly and accommodating.
We stopped in for the blueberry pie that was advertised. That was good, service was good, the place was clean and well staffed even at 10:30 at night. We have been served there before by Karen and were fortunate to be seated in her station again.
The staff who greeted me is mediocre service except the server who took my order was pleasant. Food was not bad and little pricey. I won’t come here for meal in weekend because it is always crowded.
We dine here regularly. Service is great, food is good, it's a great family establishment. Yesterday was the first day for us of the vaccine passport rollout and the staff were dealing with it very professionally in somewhat difficult or frustrating circumstances. If you're looking for family food, refillable drinks, bottomless fries, this is the spot.. Burgers are the best fast casual and are a BC staple. Previously the tables were more spread out, and now we are back to "normal" which can feel cramped at times (get a booth). Other than feeling really close to our neighbours it was a good value meal, and we'll continue to attend regularly.
This one is my favorite white spot out of all of them. The food is always served to standard and fresh. It seems like they have the same foh and boh staff that has worked there for a long time. It shows that their staff care a lot through their food and service. I continue to be disappointed by other locations but this one is always perfect!
Good food. The eggs were well done and the hashbrowns were nicely cooked. Service was alright, could have used a few refills. Table was clean. A pretty good place to have breakfast.
Our server was great, helped us celebrate our friends birthday brunch. Even brought out our cake without asking, couldn't ask for better service!
Broad menu options. Great breakfasts sandwiches and salads. Quality is consistent across locations. Service is above average for a chain restaurant.
Service
Came here for breakfast and was highly disappointed. The eggs were inconsistent (one overcooked and other undercooked), the potatoes was mostly fried potato peels. The service was slow, bathroom was smelly! On the plus side, the coffee was decent. Highly disappointed!
Always busy and hopping. The servers are quick and food typically is good and fresh. It is over priced for the food they serve .This location decor is really homey and cozy.
Had the best meal at white spot Kingsway last night. Karen was an amazing server, she was very attentive and made us feel welcomed. I left a $10 tip on a $55 order and I could genuinely see the look of appreciation on her face. This was so refreshing to see in a city where servers expect tips like they’re nothing. Karen did an amazing job and i’ll be sure to even tip her more next time. Thanks Karen for making us feel welcomed and we really appreciate your service.
My partner and I came in here on new year’s eve this year. We came in about 2 hours before it was closing and got seats right away. It was busy but not too crazy busy since even with the restricted seating there were still seats left and people coming in after us who were getting seated right away too. We ordered some drinks and our food and waited. The waiter took pretty long to get our drinks but that was fine because it was new year’s eve so we understood they may be busier in the kitchen. We waited for literally an hour and 5 minutes and our food still didn’t come. Our waiter didn’t say anything to us during the time while he passed our table multiple times. No apology for the delay or reassurance that we would be getting our food soon. A couple came in about 20-30 minutes after we did and were seated close by, they ordered their food and got it, and finished it all even before the hour was up that we had been there waiting. So my partner and I decided to just get up and leave without making a fuss after an hour and 5 minutes of being ignored. If there was some mix up that delayed our food for an hour we should have been told about it and not completely ignored by our waiter, who was the only guy waiting tables that night (you know who you are if you’re reading this). Rude service, which is probably reflective of the lousy management. Would not come back here again.
Dine in
Visited this location for the first time in memory. Was pleasantly surprised by the quick, efficient, friendly and helpful service. Michael(7460) was attentive, listened well, and assisted us in finding what we were looking for on the menu. His attention to details and his overall table management was at the top tier of what I've seen in 30 years. Kudos to this store team.
Ordered takeout food because there is no seat in restaurant at the moment. Food tasted good and yummy but was a bit soggy. However, the wait was long even though I ordered online and stated food would be ready by a certain time. Got there a few minutes early and waited in my car for the food to be delivered to me. Waited and waited...after waiting for 20 minutes the bag of food came. Yay ???? I think my food was packaged up but the staff didn’t bring me the food as when I got home the burger was soggy. Would have given them 4 ⭐️ if food was brought out to me on time. UPDATE: I recently went back to this White Spot and had much better service than I originally had. Take out service experience was much better. On my phone I click on the email to let them know I arrived at their parking lot. Food was delivered to me a minute later. ???? It was also dinner time and their lot was half full. Food was delivered on time. I rate this White Spot 4 stars. Thank you!
Consistantly awesome food and the BEST service from Michael! Everytime we go we ask to sit in his section. He needs to be promoted!!! Wont go to any other White Spot as you cant beat service like this
There are limited parking spaces at this location. Get ready to park on Kingsway or residential street.
Went for turkey dinner. Turkey was good, mixed vegetables were average, the individual pumpkin pies were good. Not much ice in the ice water. The waitress was very friendly. Overall, everything was good.
Food is good, classic not overly complicated. There isn't no change table for babies at this location. Not sure of that's common for all locations just something to note. Good for older kids though , family friendly
Dine in
Located on the south side of Kingsway near Knight Rd Van. Parking is on both east and west side of the building. Comfortable booths. Staff is friendly & helpful & respectful. Menu has seasonal specials. But I also have the original burger with triple O sauce with added Cesarsalad & zucchini sticks for an extra $3.00. Great place for breakfast lunch or dinner.
Food was satisfactory, but even with a premade reservation had to wait almost an hour. Once we were seated it took 20 min before the server came over to say "I'll be right with you". No drinks, no water, no menus.
the meat was undercooked and the staff and menager were unfriendly. I miss the white spots from ten years ago
Friendly staff, good food in reasonable prices
I've made many visits to this location, but I'm not sure what's gone wrong recently. I arrived to 15+ people waiting in the parking lot, all for takeout orders that were woefully late. With 1.5 hours of lead time, my order was over 45 minutes late, without any apology from the store. They clearly need to manage their takeout flow better.
Delicious burgers, nice presentation. Friendly staff, but sometimes they’re busy and they don’t take their time and care! Definitely a new regular spot
Always a great place to eat. A staple of western Canada restaurants . Can get busy on weekends. I recommend the BC chicken burger my favorite. I am biased, I grew up with white spot so I've always liked it.
Ordered the Lasagna for dinner - it was overcooked, with dry crunchy noodles all around the outside, and extremely thin with just thin layers of filling, and no real substance .. probably the worst bite of restaurant food I've ever tasted! I rarely complain or send food back, but this was an unfortunate exception. The server exchanged it for CBC which was fine, but overall it was barely 1 star ... not impressed today!!
Staff were very accommodating to my 94 year old grandfather. Food portions were quite small for the price. Chicken Pot Pie is not on the menu as of Dec. 3, 2021.
This particular White Spot usually has good service. Been going here for 11 years. Burgers are solid, great kids' menu, even decent salads. That and reasonably priced. The only thing that's not great is their selection. They marked it as craft and local. It is neither.
Quick and friendly service; okay food. I got the bacon and cheddar burger. The fries were crunchy, but a little cold and stale. Triple O's is less expensive, and it has juicier burgers compared to WS. Only 2 stalls in the washrooms. Cozy atmosphere overall with imitation wood paneling and tables. Feels like you're in a winter chalet!
Staff is great food is good and a special today on Christmas is they are selling turkey dinner for 2 people with all fixings and free slice of pumpkin pie. Plus everyone volunteered for today and 100% goes to variety club . Regular at this location food good staff from management down fantastic thank you to them all. All you have to do is heat it up and give you instructions too.
Dine in
White spot is a good spot to have a huge burger with family. I like the meat. This place have parking. But you need to drive towards burnaby for easy parking.
This location is very popular. Not sure if you can make reservations, I never do but I usually only wait 10 or 15 minutes. Typical White Spot menu. If you've never been White Spot is THE burger place in western Canada. They even have a few locations that still have drive-ins with car service, a hangover from the 50's (not this location unfortunately).
My breakfast was amazing but my friend wasn't happy with his. The chicken in the salad was off. They took it off the bill .
It's a white spot and has triple O sauce. What more could you ask for. This location has somewhat limited parking, but has an interesting jiggle at the back which spits you out onto King Edward St. Food is the usual White Spot. Wait-staff are decent. The furnishings could do with an update but it's fine unless you're expecting 5-star dining.
Half their menu isn't on SkipTheDishes and even if you phone in an order for pickup, be ready for long wait times wrong orders and incompetent staff. I wish you could select different locations but instead I'm just never ordering White Spot ever again unless it's a different location.
Great food service can be a bit slow but I've been going here for sooo many years and am satisfied everytime only times I wasn't too happy is when ordering from uber or skip the portion sizes seem smaller cold and.not as good as in the restaurant.
Worse experience I’ve ever had eating out . Our server ignored us the whole time and was very rude when she did come to the table , my daughter’s food was super hot but mine was ice cold and soggy some how and 30 minutes later when I got tired of waiting I had to Flagg someone down to tell them . Super rude people will never be going back to this one
Don't get me wrong! The customer service is absolutely wonderful! Every staff member was so nice and helpful.. I am only giving 3 stars for the food unfortunately.. we ordered the burger sandwich and we barely see the burger.. mostly lettuce ???? and ???? .. but that isn't just for white spot though.. lately we have been going to the same restaurants we've always been going to and they are either sacrificed the quality of their food or the portions. My husband wasn't happy with the burger or the poutine at all.. pretty much disappointed with the food but extremely happy with the service. ????????
I had been craving pasta and last night's seafood linguine perfectly hit the spot. I had a small Bloody Caesar - also very tasty. I used to have a huge appetite but now it's medium and though I was tempted to have salad, the pasta was plenty. Service was OK, not stellar - maybe we have to make covid allowances?
Lovely staff and of course the food is on point!!
We stopped coming here for over 2 years due to too many instances of bad service. We stopped in again recently and our faith has been restored! Our server Mandy was an allstar. She had a big busy section but she worked it very well, . She checked in regularly with us, no mistakes with either of our orders and was very pleasant. We will be back. Hopefully the rest of the staff here have improved their level of service to this standard.
Good family dinner place
Meal type
Brunch
Best whitespot location in the lowemainland. Burger combo is the (double double with poutine). Dessert is the strawberry cheesecake. Both are delicious.
The service was wonderful. I had the new seafood pasta. Was very good. Especially the sauce. My daughter said the Cole slaw was much better than the slaw at the other White Spot. Tasted like it used to.
I was there to buy take out today. The staff who answer the phone was excellent. Great service and good packing.
Delicious food, as usual at White Spot Restaurants. The staff is very friendly, however, today the service was a little slow. Probably because it's Saturday and the restaurant it's busy, so, it's understandable.
It's been years since I had been to a white spot and I was surprised at how good it was. The burger was good, had the best gluten free bun I've ever had. Would do again
Very friendly staff and great food
My least favourite location. The service is good but the food is hit or miss - mostly a miss during weekday lunch. I ordered a salad once from here and the avocado was grey and it was just thrown together like a mess. Another time I ordered a burger and fries, and it came with no fries but an unbelievable (yet hilarious) mountain of coleslaw.
This pathetic looking Eggs Benny actually cost me $15.99! Of all the places I have had eggs Benny, this place has to be the worse for the price! That sad looking dish shouldn't cost more than $9 yet I paid $15.99!
This is my first time giving such a poor rating for a food service. Since, I am usually pretty easy going when it comes with food and I understand how hard it is when it is busy for servers. However, I went to Whitespot with my siblings and we had a disappointing service. We each ordered food, and we had two plates brought out and was waiting for one more order. We sat there and waited... 20 minutes went by and didn't see the order come out. During that 20 minutes wait, we kept trying to wave down our server because my little brother has yet to receive his ketchup for the french fries and the coke we ordered when we first arrived (45 minutes ago). Our server was passing by us, despite us waving at her and she kept laughing? We had to wave down another server and he brought it to her attention. She came to the table to look and noticed one person's plate was missing, without saying anything she just laughed and walked to the computer screen and began to punch in the order and turning around each time laughing to confirm the order with us. The order came out 10-15 minutes later. We were already disappointed as our food was cold while waiting for the last order. We then see our server bringing out a "back of house" honey mustard bag and bring it to the table in the corner with a group of friends whom were eating, and they were just joking and laughing. I just thought it was completely unprofessional and I had never experienced that type of service while eating at the Oakridge Centre whitespot, more than 50 times. But this was my first time at Kingsway location and it was the worst experience.
Awful, very expensive, 16$ for a basic breakfast and 3.50 for a coffee not included, small little cups, eggs were ok, sausages were boiled then placed on the grill momentarily, and the potatoes were obviously cold boiled potatoes stuck in the deep fryer. So would not recommend this place...
It's food from any typical White Spot location. However it wasn't a place where when you come in, there was like no service when the restaurant had one hour of still being open (Oakridge). When I left, there were still people coming in to have some hot food settle their empty stomaches.
First time at this location Great attention on the safety measures and keeping the place clean and organized . . Had the Fish and chips and it was a very well cooked with the right amount of fries on the side ., Excellent service, and great staff especially the Manager Saurav , he was very professional and enthusiastic about what he does always smiling and had great attitude, thank you Saurav . Definitely coming back . You should give the whitest spot in Van city a try ????????????
Service
Came for lunch with my parents. Was greeted at the door right away and sat in a booth. Our server was Serena. She was very friendly and attentive. We had the crispy Brussel sprouts, chicken pot pies and legendary burger. Everything tasted fresh and delicious. The service was fast and friendly even though we came at a busy time for lunch. Very happy with our experience at this location.
Food 3/5 Beer 2/5 Service 3/5 Food was good, gravy with turkey dinner was stale. Beer keg had just been changed. Pale ale still tasted stale and kind of like apple juice. Service was a bit slow, high chairs are in need of repair. Child's sundae arrived without a cherry?!? How is a sundae a sundae without a cherry??!?
Services wasn't very good ...food was ok
I love their yum fries, it’s fresh and tasty. Portion is good too
Lunch
It’s so dirty restaurant ,their food tastes awful and I found a hair in meat of my burger also the fries were so dry that I couldn’t eat them , the server didn’t come over our table and I had to wait for my coffee over than 15 minutes, and also it was so dirty so dirty . Don’t go there .
Traditional West Coast family-friendly restaurant. Offers wide range of menu selections from burgers to pasta. Sometimes service can be slow during peak meal times, but I have always had friendly servers. I really miss the old menu items from the 80's, especially their cheesecake, but times change. I still enjoy their mushroom burger and zoo (zucchini) sticks.
5 stars for our server. White Spot is White Spot and the level of food should be expected to be the same no matter which location you go to. Our server, Kim, was incredible. She was always smiling, and seemed genuinely happy to serve us...a quality rarely seen in Western restaurants. We had questions that she answered, we had others that she couldn't, but she went to find the answer. 5 stars for Kim! And, oh yes...I had the mushroom burger, and it was not a disappointment.
Good family restaurant. Serves burgers, sandwiches, and other standard diner Fare. This location is very busy at dinner and does a booming take out business. There is a free parking lot that sometimes fills up at the dinner rush.
Portions way small for the price. A cup of coffee is $3.50. Eggs benidict advertised as thick sliced back bacon. But was in fact paper thin slice of regular ham. Terrrible service. With the effects of a pandemic, you would think they would want to entice return customers. Instead they rip you off and thank you on the way out. I used to love whitespot. Now I will never go again. And yes. $7 for two cups of coffee.
Not sure what the policy is. But called twice for a reservation of 6 for a Saturday. Two different people said the similar thing. Manager policy no reservations after 5pm and more than 8 people for reservations on weekends. A bit confusing and not sure if policy applies to all locations.
Asked for a cobb salad to go (17 CAD) The avocado is black, not a standard you expect from a restaurant. Of course never coming back
Average food, excellent service. Bottomless drinks and fries. Toasted (the bread) shrimp sandwich was good size with plenty of shrimp, some lettuce and some dressing. Slaw was chunky style and very good. Skin-on fries: good point - not oily or fatty; bad point - very dry. End of day fries? Lemonade was really full of lemon. Coffee was very, very good. Smooth yet strong on taste. The table service was excellent. Waitress worked really hard. Very friendly and everything served with a smile. Seating area clean and tidy. Washroom (toilets) were basically clean where it mattered but the room needed a clean.
The happy hour was excellent, you can get pretty nice meals and appetizers for a very attractive price. I couldn't forget to mention the super gentil, nice, friendly and efficient staff. GREAT job guys ????????????
Dec 31 2022, placed an order (for over $110) at 6:30pm, came back after 50 minutes, outside at the pickup windows I asked for my order and was told they don't know when will be ready, after an hour and half and several customers cancelations and complaints (few Skip the Dishes employees left tired of waiting) I found out my order was actually ready long time ago; at home we found out one item was missing and was replaced by other, probably from a canceled order, how bad could it be ? White Spot should hire experienced people, these 4 young ladies at the pickup windows messed up peoples meals, there were few moments when we all waiting outside in the cold weather and I saw these ladies laughing and joking inside.
Super busy. We waited 40 mins for food to come. Waiter was nice but can't do anything about the wait. They don't have coffeepots so with three coffee drinkers at the table, they had to come back a lot. There were no tea pots until 20 mins in. Food was ok. Had a salad with grilled Chicken. Chicken was super dry.
Hey it's White Spot gotta love it! An older location but the food is good and the staff friendly and professional. I am a fan anytime I'm in the area.
Food is what you pay for. Service is usually good however even though the website says you can make reservations when I called to make one the person was very rude and then stated that reservations are only for a group over 8. I explained that we have someone who is handicapped and he pretty much said too bad you'll have to wait like everyone else. This was very upsetting especially because we are regular customers here....
The staff were absolutely fantastic She knew my teacher who I was with and my daughter. They knew her order got it ready before we even got in the restaurant I had the spaghetti and bolognese it was fantastic.
delicious, the pasta taste amazing amd the frozen rose was a surprise, great atmosphere and service
They were quite late preparing my pickup order. When we arrived they said it would be another 5 minutes but it was actually another 16 minutes.
We come to this location once a week and they never cease to wow us especially the kids, they grew up here. Always consistent good food and service. Looking forward to the many many more visits, keep up the good work. ( staff pay extra particular attention to children, that's why to them If it's not White Spot on Kingsway it's not eating out!)
Best white spot in town... they get your food on time and get you out the door. We have been going here for close to a decade. The servers remember my son as a baby. They are courteous, fantastic memories, and efficient. Reliable food and prices.Typical general family food, there is something for everyone.
After losing the WS at 13th and Cambie, this has become my local choice for having that White Spot family restaurant experience!
These two waiters are the best team players around. Chris and Karen. We were in for boxing day brunch and it was busy . Chris is so accommodating and friendly . Great people person. And Karen totally kicks butt. Thanks we will be back for sure. Did I mention the food was perfect.
Great food we will go back great service
Old style family friendly diner. Has good selections of food. The location I visited has career wait staff...something I don't see a lot these days
Very disappointed.... at one time White Spot was our safety..don't know what to eat, go to White Spot. Not anymore, my sons mac and cheese was barely half a bowl , had to give him part of my burger.At one time my milkshake came with a full glass and at least another 3/4 of a glass in the tin.. today I got a glass that was 3/4 full and about a inch in the tin so I topped up the glass and ask the waitress about it and she said the manager said it was the right portion. . If it wasn't for the server it would have been no stars.. Oh. That was the mac and cheese from the kids menu the portion was about the same as the scoop of ice cream that came with the pirates pack.
Excellent breakfast items with gluten free options. The food was delicious and generous portions, even with the half order. Plenty of coffee refills and a delightful server who made us feel right at home with his good humour and attentive service. We look forward to returning on our next visit to Vancouver.
WOW! What an unbelievably bad experience. I called ahead. My order was not ready. They had not even started it. O.k fine. Sh*t happens. I get home and the burgers don't have lettuce, tomato or onions. Just the cheese and bacon I paid extra for. Way to go guys!
4.5. This white spot is hands down, amazing. Every time the service, food, and attitude of waiters are on point. There’s a reason they’re always busy and been around forever. The only thing is that it could go through a slight renovation or updating or cleaning. I like this white spot location. Parking is fair. Only been a couple times we had to park across the street. Yay to bottomless (fresh) fries.
Great patio and heartwarming service! I took myself out on an overdue solo date and had a lovely time. The patio was surrounded by lush plants high enough to feel private but also low enough to get lots of light. The umbrellas were strategically placed so I was dry despite the downpour of rain. I have had the Impossible sandwich for take out at Triple Os but this was the first time I genuinely enjoyed it! A bit of a bummer that the burger bun was not Vegan BUT I'm still glad that White Spot offers this tasty Vegan option. More please!????????
Always so busy at this location so expect long waits (30 minutes plus) during peak times. Don't bother with pirate pack days even if you've ordered ahead of time, service is very slow. Kid friendly, family owned restaurant. Food is sub par.
Went for Brunch today with the family. Great food and service.
Busy and very noisy today. But the food is good
Have had many great meals with family here. Staff have been kind, attentive and have remembered us time and again. Prices have definitely gone up (so have others), but I do appreciate the quality, consistency and customer service, which helps make the cost worth the experience for me. Amazing to think white spot began as a humble hot dog stand many-a-moon ago.
Things started out okay .. smiling greeting faces to welcome us back. Got to order our drinks and food , .. I don't know why they charged our waitress midway through the visit.. ?? She screwed up our orders entirely. I'm certain we were given the neighbor table's food.. didn't get my Coca-Cola til we were ready to leave. My fish and chips were drenched in cooking grease .. but once we were given back our first waitress she made things tolerable .. And yes still we'd go back. It was an off day today
I ordered avocado burger with classic plate. It’s very big and voluminous! Classic plate is zoo sticks and fries. If you order plate, you can refill fries. But I wasn’t able to do???? Waiters are also kind. But cost is expensive for me. It cost $30 include chip. I recommend you sharing one plate.
Visited today ....had worst one of thier VEGGIE IMPOSSIBLE AVACADO burger .. Old patty ...no cheese inside the burger ..very dry ...came with the fries fried in old dirty oil..smells bad ...will never return to this WHITE SPOT ..
Pleasant, family restaurant. Lots of history. Nice vibe.
I have gone quite a few times. The food is great. The service is prompt and courteous . Our servers on last 2 meals were great. Bravo. Lastly good value for your money.
When you need the white spot you need the white spot. Always consistent and always great service
Looks like fast food but it is a restaurant. Something like IHOP in U.S. i enjoyed their burger and onion wings. Looks and taste like fresh onion rings and no any frozen-ready-made. I would recommend.
We went for a celebratory snack. I wanted a non sweetened ice tea. Not easy to get in Canada. She said no problem and made me a great intended ice tea. Her name was Karen and she was terrific.
Lunch
had a crispy chicken wrap with a blueberry cheesecake , it was pretty good
What service when you are welcomed back by a server you have not seen in 4 years who remembers your meal preference. This location has two servers with over 35 years experience. I have never seen that level of dedication. Every visit is a home welcoming every time I am back in Vancouver this White Spot is one of the first restaurant I visit.
Service was good. My steak and hash was pretty good. It comes with two Pcs of sour dough. My son had his usual fish and chips.
A great place to go for easy diner style food. Fish and chips, or their burgers are good, but let's be honest the #1 reason to come here is the bottomless fries. Its the less exciting but equally as filling alternative to Red Robin's.
Please note one of the waitresses an asian lady ,she is not clean and doesn’t know what she is doing,she brought us hot water with a dirty very dirty cup to drink water.that means she is not inspecting what she is serving.hope she gets fired soon.
Micheal was a really awesome server! He really helped out group find the best dishes to suite our needs and he was a really friendly and professional server!!!! Would recommend! Paul and Nimmi are very cool people too!!! This is now my favorite whitespot
I found a piece of metal in my food. I emailed the restaurant and they said someone will get back to me shortly after investigating what happened. It's been a week now and I have not hear back since. Metal aside, the take out was really quick and the food was good.
I have always loved this place. Excellent wait staff. The food is homey and comforting, there's so many options as well. They buy as local as they can as well :) The restaurant is kept clean, and the restrooms are well maintained. The prices are also very reasonable!
Service
Awesome place awesome staff Had a really good experience. All the staff memebers are really nice, friendly specially John who helped us today. He was extremely patient and nice with us. It was my brother’s birthday today he even sang a birthday song for him and gave us free brownie
Legend in BC. Serena is an awesome waitress. Food great as always. Highly recommended.
Good service, friendly attentive staff
Service was quick and friendly. Server was attentive and kept coming back to check on us to make sure our drinks were full. Always a good time at White Spot. I had the BBQ chicken sandwich and my wife had the roasted chicken salad. Both were delicious.
Tasty burgers and nice atmosphere. The "Spot Size" happy hour special is a 20 oz $5 beer that's definitely worth taking advantage of. There was a bit of a wait, but once we got in it wasn't very loud and the service was fairly quick.
Service
Had amazing service from our waitress, Mina (I think that was her name). She went above and beyond to ensure we were happy. Any issues were promptly handled and she was funny as well. All in all a top notch experience
The staff are terrific! When you are a regular they remember what you like, and take time to chat when they're not busy, ensuring your meal is brought out to your table promptly whe it's ready. I would eat here frequently when I was working.
Our favourite White Spot location, staff always go the extra mile and it’s a great place for people with kids. We also order from them on Skip the Dishes, always packed with care and arrives hot.
Have come to this white spot for years and it's been consistently good. The service is quick and the food tends to be above par from most other White Spots.
One of the go to white spot locations for me since they closed the one downtown with free parking. Always great service, and great tasking burgers.
Been coming to this White Spot location for years. Their menu has evolved and changed over time, including beyond meat options, healthier options, and a decent wine list. The classics such as fish and chips and burgers are still there. Food and service have always been decent. Great place for large groups. This location can be surprisingly busy - reservations recommended.
Heat & serve Thanksgiving Turkey Dinner for two was delicious!!! And totally stress free - with no kitchen full of pots and pans to clean up and leftovers for one. Yeah Whitespot!
Lunch
The service was pretty bad. Took forever to get a hold of our waiter. The Legendary Burger was not legendary at all. Was a very said burger. Had to add ketchup to add more to it. Not the best experience
The waitress was friendly and helpful. We didn't have to wait at all to be seated. The food was only okay, but came very quickly.
Yummy food and great service!
Wow! The service here was impeccable! Our server Theresa was so friendly to me and my friend after she'd had her cataracts done. She's great! We'll be back. Thank you for the great service Theresa!
Probably the best White Spot location in Vancouver. Servers are prompt and attentive without being a nuisance. Food is quick. And I never feel rushed here. Food is consistent.
Dine in
Great service. Great food! I ordered the chicken Caesar salad and it was amazing! I will say that it is a little difficult to find the restaurant; but once you get there, the salad works itself out quite well! My wife tried the Legendary burger and thought it was great. Definitely recommend giving this particular White Spot a visit.
Great staff .awesome location. Kevin is the best waiter in any whitespot .great management. The best ceasers.
The food is great! I ordered the Legendary burger, everything on the plate was excellent! Sadly it took 15 minutes for the order to arrive. A good place to eat if you're not too hungry and want some good food.
What can you say about White Spot? A great go-to diner that all ages and styles of people like. I personally love this location.
Not it’s only pick up. Their ordering system is a little goofy in that you have to plan ahead but pick up and food quality is fantastic
Server blew my mind, I've never been so well informed in my life, rivals some of the best restaurants bin Vancouver for service, food was meh, but I was there for the endless fries anyways. Thanks for amazing service, tip well deserved.
Went here for lunch with the family. Sat outside under cover and enjoyed the nice weather. The service is always terrific here and there was no wait for a table! Highly recommended for a casual meal with family!
Family has been coming here for 20 years and the staff are absolutely amazing. Great food
Good foid good service. Very nice waiters.
Order was wrong but they fixed it after we spotted it and pointed it out. Food was good. Staff were polite
Decent food, several locations. Great service every time!
Pretty good food. Not terrible prices.
Waitress was extremely helpful and friendly without being overbearing
Service
Very good food Nd was nice to see people out again enjoying the dine in
The beef rib papardelle was scrumptious. Pricy though ($24).
Absolutely terrible. White Spot is generally mediocre anyway, but this most recent take out order was an order of magnitude more disappointing than any of my previous experiences. When will I learn. Please try one of our fine local family-run small business restaurants instead of this place, or indeed any White Spot, anywhere.
Can't really go wrong at White Spot. There's options for everybody. Went here for breakfast and it was cooked perfectly and the hash was good. I've been coming here every now and then for the past 15 years and no complaints ever.
Food is great! We had mimosas too for breakfast. Our server is absolutely entertaining. ????
Manager & server's very accommodating, food came fast and hot. Atmosphere was nice. Would recommend this place anytime.
great quality food, always fresh ingredients and good preparation. consistent quality.
I visited there to have their thanksgiving dinner at 7pm on thanksgiving day. When I ordered it, the staff said it’s sold out. I was very sad but I ordered NY stake instead. Few minutes later, the staff came back to me and said NY stake is also sold out. And then I asked her if they have pumpkin pie and she said she would keep 1 for me. When I finished my dinner that I didn’t want to get, I asked her to bring my pumpkin pie. But she said she kept it but someone took it and gave another customer. I wasn’t able to get anything that I wanted to get there. It was just 7pm on thanksgiving day and the thanksgiving day dinner was already sold out and somehow my pumpkin pie was taken. Very bad management. I will never come back.
Fast and friendly service! Delicious food! My family came here for a traditional Canadian style Thanksgiving dinner (CA$18.99 roast turkey with mashed potatoes, streamed vegetables and stuffing) on Canadian Thanksgiving Day! A great experience at this Canadian restaurant chain based in Vancouver, British Columbia. #Vancouverexperience #Canadianthanksgiving
A friend said White Spot has the best milkshake in the world. And she was totally right! My friend and I came here just to have the milkshake. This White Spot is very decent and clean, with nice decors and furniture. We ordered one chocolate milkshake, which was the signature, and one cotton candy milkshake. The server gave us two huge glasses with some extra milkshake in two other cups! Those were very generous portions for only $5.99/ each! The milkshake were very very good! They were so sweet and creamy that once I started to drink, I could not stop! I also could not decide which one was my favourite cause they both tasted amazing! We knew nothing about the happy hours so we paid a little bit more, which was not a big deal :) If you want to check out White Spot’s fantastic milkshake, make sure to check out their happy hours to save $1 per glass of milkshake! Overall, 5 stars!!
Our server was awesome ( as he preferred that to great ). He greeted us with a smile and was a pleasure to deal with. Attentive to what was needed and checked back regularly to make sure all was good and to keep that coffee topped off. Food was also top notch, and the place was very clean. I have always enjoyed the WhiteSpot burgers, and they delivered again!
Fantastic experience!! From the minute we walked in thru the entire meal. Highly recommend this location!
Had a wonderful Sunday breakfast experience primarily because of our server Karen! We just made it by the 10am cutoff time and she made sure we received our oatmeal with all the extra fixings! Covid protection was firmly in place at all times! I will definitely go back. Thank you for your very attentive service, Karen.
Food was cold as ice, we were sat at a postage stamp of a table that was equidistant to the toilet and the kitchen. Manager was nice enough to comp our meals, server was friendly, but I won't be going back.
Beautiful experience.. Waitress could have not possibly do better. I think her name is sarena???
Great service ,clean would recommend and go back my self reasonable prices
Hard bun and mushy eggs! Other locations we have eaten at had been much better!
Went here for lunch yesterday. My waiter was Hang. The service was exceptional. She was clear with questions I had about the menu. Perfect service , checked in on us for drink refills and ensured the food quality was great. I will return and hope to be served by Hang again. 5/5
Good food great service. It was crowded but they got us in and fed us in good time.
Horrible Service. We had a reservation and we waited half hour to be seated. Everything was very slow. We were there for 2.5 hours. On the plus side food was hot when it finally came out but had to wait for tartar sauce for a while and had to ask twice for it. Hopefully this was just an off night for this location.
White Spot Kingsway has been great for take out during the covid situation. Food has been ready for pick up very quickly, with easy/safe pickup process, and great packaging.
Love white spot but this is not my fave location. Food is good and consistent with other white spots. Lunch service is a bit lacking will have to come back and see how dinner is. I really do love white spot burgers!
Great smashed potatoes this time and turkey breakfast wrap! Nice service
Our server Manny was absolutely wonderful. Finished a long day and was greeted by such a friendly and welcoming server was very nice. the food was wonderful and I had a great experience at this location.
Been coming here for years, food is always good. I recommend the Beef Dip. Sadly they don’t have the Nashville Chicken Burger on the menu but if it’s available that’s my all time favourite.
Meal type
I always get a burger when I go to White Spot but this time craved spaghetti so have their spaghetti Bolognese. Wow. It's really was delicious. Had a bit of creaminess but nice satisfying bolognese sauce. Very enjoyable. Service was good too
Food was good and service was good until our awesome waiter had to leave because of end of shift, which is understandable. That being said no one came to collect our plates and provide the bill.
Excellent customer service. Dont know why this place is so busy. I gave it 5 stars because I ordered take out online and I think they gave me some discount and the amount fries they give for take out is amazing. It is more then enough.
Not what it use to be for sure... Hit and miss, sometimes you get a good burger, sometimes you get a hockey puck. Alot of the time I think they have overplayed the capabilities of the cooking staff... But I've been going to White Spot for 50 years... I get a craving for the bacon/cheese burger. (Not what it use to be). I had a bad feeling when they dropped the Strawberry Shortcake, even after everybody complained. Really the only reason I ended up here today was it's location...
The food was good.The restaurant is pretty cold, temperature wise. Seems chilly every time I go there..Turn the heat up!?
Inconsistent kitchen. Classic spot. Great clubhouse when it's good, but very inconsistent food, half the time I get toasted bread, sometimes I don't, sometimes lots of meat, other times, one slice of bacon, almost no turkey. It's sometimes loaded, sometimes it's bread and mayo. No portion control. It's a roulette game, but, their triple-o sauce is addicting and keeps me coming back. They have kind front of house workers -- again, just very inconsistent food (unless you dine in)
Quick speedy chain with better food then McD, and other fast burger joints. Place is cramp as it's a retrofit of an older existing building to conform to the new white spot corporate look. Food is similar to all other chain places but the service here is faster for it's take out service, and the staff know that's the main draw for this location with procedures setup to make it quick and to confirm waiting people have their orders in. We had multiple staff ask while we waited if our order was in...
This one star review is exclusively for your website. The site gives you a pick up ready time when you start building your order then by the time you finish (which might take a few minutes) the pick up time moves ahead by up to 90 mins...it’s very deceiving. Please get it fixed.
Unpretentious, family-friendly dining establishment serving traditional favorites like milkshakes, burgers and fries in addition to contemporary dishes like seared Ahi Tuna, oriental themed salads and grilled steak. Burger combos are a terrific bargain when you factor in the bottom-less fries. Entrees are generally satisfying and won't disappoint. Line-ups during dinner time can be a turn-off, especially since they do not take reservations. First come, first served.
Very busy location, had an early lunch on a Thursday. Lots of servers, none with a great sense of urgency. Our server was pleasant but slow. Our food sat under heat lamps for almost 5 minutes while she served beverages, something that should never happen. We only got our food because another server picked it up. The burger was dry and had no sauce. Considering it is quite pricey at $16, I would have expected much better. The manager was excellent, I spoke to him and he immediately took it off my bill. I enjoy White Spot now and then, but this location was definitely not one of my favorites. Would not go again.
This is a very fine establishment with its outstanding service. The food lived up to the restaurants hype. A good place to go for a date or celebration.
I came to this restaurant 3 times and I can’t say that it’s amazing when it comes to food. I had good food at white spot, just not at this location. After today never coming here again. I got bacon cheddar burger and my fiancé got a 1/2 rack and salad. The burger patty is very well done and dry and the patty was so chewy that my jaw had a good exercise. 1/2 rack portion size is very small and to top it off there was a whole fly in salad. They said sorry and we didn’t have to pay for her meal. Our server was great.
My food was probably prepared before the others at my table. It arrived cold. Moreover, our server didn't introduce the specials so some of us at the table weren't aware before we chose from the normal menu. I ordered the burger and upgraded to poutine.