Reviews of Double Mac Farms (Zoo)

BD “Breth” N

My dog loves this kennel. She knows the route up Cranbrook Hill and gets super excited and hyper on the way. Very convenient location. Not far out of the city centre.

Lorrie Ann Riedel

Best kennel. We have a 130 pound dog and the staff are dog whisperers who allow our dog to mingle with hordes of dogs without any stress. They have tons of space for the dogs to around while being supervised. Their kennel is clean and stay is friendly.

Brian Lee

Refered by a friend, large farm, well fenced off for dog kennel.

Gregory Henderson

My dog loves Double Mac Farms. She is excited to arrive and tired when she leaves. The staff are friendly.

Katie Pfeifer

I was referred by a friend at the dog park because I voiced concerns about my dog sighing at me everytime I sit down to study. We bring Shadow to Double Mac Farms once or twice a week for a 3 hour playdate. He is always very excited to go to Double Mac, and we are happy knowing he is playing with a large group of similar energy dogs in a supervised environment. Daytime dog care is a great service for us because Shadow is a high energy dog and loves the companionship of other dogs. While we aren't able to get a second dog at this time and we can't spend our entire day at the dog parks in town, it is great being able to drop him off for a couple of hours (plus I get to study in peace). The staff are always friendly and kind. I would recommend to others!

Elisabeth Veeken

I have boarded my poodle-x with Double Mac numerous times and have had no problems with their service. My dog is not an easy dog to handle (she doesn't like people or dogs) and I am never made to feel that my dog is a hassle or inferior in any way. Every time I have been to Double Mac the dogs that are outside seem very happy and well managed.

Danielle Rettie

My dog enjoyed his stay at double Mac farms. He scratched at his personal dog bed on first night there and the staff gave him one of their dog beds for the remainder of his stay there. The owners texted pictures when asked and my dog always looked happy. Will go to double max farms again.

Nathan Chesworth

John and staff were excellent to deal with. I had to go out of town on short notice for 4 days and they took Kevin no problem. Got several pictures texted to me and updates when I text them on how he was doing. As I work out of town a fair bit, Double Mac Farms is my go to boarding facility. Kevin was happy and seems to have had a great time. Highly recommend!

Bethany Johnson

My dog always comes home ears perked and happy and is always excited to go there. That is the best sign.

Nathan Gauthier

Great Kennel.

Ryan Todd

Our dogs love this place. The staff is great with our dogs. Our dogs get plenty of exercise and they always seem to be excited when we drop them off.

Ben Wiens

Great place, my puppy always comes back exhausted. Everyone is friendly, would use again. Thanks.

Desirae Mc Murray

Been taking my dog here for a couple of years and she is always excited to go. Great staff and nice central location

Andrew W

I have my dogs stay here on a regular basis when I'm out of town and they always come back dirty and happy. During their most recent stay they actually had a bit of a hard time with the other dogs present so staff found them a different area to spend time. They are considerate of my pets and will keep sending my dogs here while I'm in the area.

E Marie

Definitely won't leave my dog here again. We got back from three days away to a very traumatized dog. Her back end was caked with dried poop, and she was super lethargic and down. She had bloody diarrhea over the next few days so we took her to the vet to get checked out. And she also got lice during her stay. $250 in vet bills later, she's fixed up now. The most heartbreaking part was that it took her about five days after our return to get back to her normal happy self. For days she wouldn't touch her food and barely wagged her tail. Granted, I have a pretty attached dog and I'm sure she would have some stress no matter what with her people away, but I don't feel like Double Mac was very accommodating for her. For days after her stay she cowered around other dogs (normally she's quite playful), so despite the separate pens I wouldn't be surprised if some sort of situation happened with the other dogs. I also wasn't impressed with the communication -- the entire time I was sort of made to feel like anything I asked was a bit of a hassle. I am conscious of trying not to be an overly-protective dog mom [clearly not succeeding here but conscious nonetheless ;) ], but this was the first time we boarded our dog and the guy I spoke with wasn't super sensitive to that. And let's be honest, at a dog kennel I'm sure you deal with concerned owners all the time! Despite being told we would get texts from them while we were away we didn't hear anything. I contacted them midway through our trip to check in, and they said "she's fine, no issues, we will send a picture later today." They never sent a picture. Not a big deal, but just don't tell me you are going to text a picture if you're not. And considering the state we picked her up in I feel like saying "she is fine" was a direct lie. They also called my dog a boy the entire time (she's a girl), even while picking her up, which I just thought clearly showed how attentive they were to the dogs under their care. At the end of the day my dog is pretty needy of her people and probably would not be a resounding success story at any kennel, but rather than take some time and attention to make my shy puppy a little more comfortable, I got the overwhelming feeling that Double Mac didn't really care.

Cheryl Van Koughnett

Fantastic Day care! Great people who truly care about your dog! Highly reccomend !

Sonja Augustine

Just picked up my dog from Double Mac farms after having her there for a week for the first time and was super pleased with the friendly staff, care and reasonable rates. Really felt that my dog was happy and safe. This will be my new dog daycare for sure!

Jeffrey Wilson

A great place to leave your dog.