Reviews of Petland Medicine Hat (Zoo)

Gareth Grant

This is a great local pet store. The staff are always friendly and helpful. The store is clean and fully stocked. F

David Gordon

Nice informative folks ❤

liik yout

Good

Karen Chambers

Always knowledgeable staff. Clean, uncrowded fish tanks.

Stephen ponto

Collin knows his stuff about fish and always gives me the best advice

Greg Traci Stephenson

Friendly and helpful staff.

Chad Loder

Customer service needs to be better here. I attended store on BOGO fish Friday. There were 3 employees in the store and only 1 overworked employee in the fishroom. I'm wondering if this is a ploy so they sell less fish on BOGO Fridays... The sore is great, animals well kept and beautiful fish...workers need to be more engaged...I run a company with 70 plus employees and not one would have a problem helping the other people on my team. If the employees were actually engaged and wanted to be here, they may provide better customer service. I was there to stock 120Gal aquarium but I will for sure take my business elsewhere. Too bad as well, as I have waited for this Friday for 2 weeks to stock my tank, but guess I will just go elsewhere as I cannot spend my money at a company that dies not want me business. I hope management reads this, because it's a complete sin to have a beautiful store like this and to be ran without customer service not being paramount.

Savannah Whyte

Lovely place to get pet supplies. Super friendly and sweet.

Kent

They sold me a hobby and throughly explained it. Great Service!

Mark Schaffer

Love this place always have a great time here.

Paige McLean

Only place we take our dogs to be groomed.

Landon Berger

Awesome locally owned bussiness. Best prices in town.

Julie Ginn

Due to covid the animals weren't there, but the the staff was very knowledgeable

Douglas McPetrie

Just Great!!!

Gordon Ward

Mikes a great guy and has a wonderful store

Canadian Naturalist

Awesome service.

Chantelle Mccutcheon

Only place to sell live mice ⭐

Derek Murray

Excellent staff knowledge about the fish they keep.

YetiOnAUnicycle

Wide range of all animal supplies as well as friendly staff that seem to be right there just when you need it

Devin Berger

Always friendly people here, only place i ever get my pet supplies. Although it needs a better selection of dog beds

Josh Phillips

This place has everything and anything you may be looking for regarding pets!

Tara Martice

The ladies a great, however, the older male associate (manager I think), is in need of education how to speak to women and customers in general. I needed dog food ordered in and the ladies were happy to do it, the older man /associate then proceeded to "I don't see you on your knees...". Right infront of two other female associates! Never have I ever been treated like this by anyone personally or professionally by anyone! I will not be entering the medicine hat store until that representative is no longer there. I feel so sorry for other customers and their staff that have to put up with his sexist and belligerent comments to people.

Tuxedo

Helpful staff well stocked store cute ferrets.

Rob Stewart

Very friendly and knowledgeable staff

Dillion Noble

Awesome staff!

Olivia Dunne

I have had the best experience with this pet store specifically! All my fish that were bought from here didn’t die immediately like the ones I got from animal world, its a clean store and offers a great selection for birds! Cashiers are super genuine & kind.

Alex L

Everyone loves Petland!

Harold Pelletier

Fast and friendly services

JNDK International

I love going to Petland with my kids. They love bunnies and birds. The kids that work there even help them play with the cute animals.

Jan Bigras

Very knowledgeable!

Taylor Cale

Lots of selection for fish

Vanessa Fandrick

Getting my water tested then a nother fish

Dan DeForrest

Petland has all quality products that my pet needs at reasonable prices. The staff are always helpful, friendly and courteous. Thank you for all your help.

Judy Taylor

Well stocked, friendly staff.

SHIRLEY-GARRY HIRSEKORN

Friendly staff.

Shauna Seitz

Batman had his nails done, loves the groomer. She's so good, I think he's in love with her.... ????????????????

Darcy Forster

Good service and selection

Amanda Unreiner

Awesome

Lana N

Met a very honest and helpful gentleman in the fish section. Was very patient with me and all my questions.

Cathy Oram

I am always able to find what I'm looking for when I need specific items for any of our pets. The staff are friendly and very helpful.

Cindy Macphail

Very helpful staff

Carrie Wright-Plante

The gentleman that helped me with my plecostamus was very informative and knowledgeable... Thank you again for all your help !

WENDY DOREY

Great groomer....

Rajesh John

Pricey but you get everything you need for the pets here. If they had some good sale items once in a while, it could have been great.

Justin Kniivila

Always helpful. Always has the brand of pet food I need

sulaiman Kamara

I went in here just with the family to have a nosey at the type of pets being sold here and I came out with a lovely fish tank, followed by a few more visits and a collection of some tropical fish. Huge thank you to Colin who has a fountain of knowledge for a novice pet fish owner like me.

Gary Williams

Good place to get crickets for grandsons lizard.

Sandy Gerard

Good services !

Sheryl Schnare

Groomer Kerrie does excellent work with our standard poodles. Highly recommend her.

j Dee

Good place . Great selection , fun place to shop !

Carrie

Very knowledgeable fella who helped my son get his tank and fish. He gave him a ton of information and he loves his new little friends. Thanks!

Kimberley Storie

Had a young fellow with a beard assist us. He have us great suggestions. Well done!

Don Berner

Love the bunnies

Paige Fitzgerald

Always get great service, amazing selection and the groomer is fabulous!

Linda Brooks

Wide variety of pet supplies, for every pet imaginable. Helpful and friendly staff.

Joyce M. Gehring

Had very good service. Friendly people.

Sabrina Petzoldt

Really great informative service and was cheaper than the other two I had checked out. Was the same price as Amazon and local, so can't go wrong!

Sharon Forsyth

I don't have pets but my grand kids love going there friendly staff.

Shafiqur Khan

Colin is always great. A great place for aquarists.

Thomas Chambers

The pets seem healthy, the employees are engaging and willing to assist you by answeri g all question. They are very knowledgable.

Wendy Lindsay

Very helpful staff. Well kept store.

John And Deb Parish

Great store

Kasey

Great selection!

Dina Jubrak

Knowledgeable and friendly staff, pets look happy and well taken care of and a good verity of products!

K Slusar

The staff is always friendly and helpful, but yesterday I had a staff member go above and beyond for me by allowing me to purchase something just as they were closing due to me living hours away. They were kind, courteous and I can't thank them enough for helping us out! Our pet is so grateful too :) Thank you, Petland Medicine Hat! You make the 4 hour drive worth it every time!

MoMo “MoMo”

Good service and friendly

Clay Patterson

Very professional! They always give us the information and supplies we need to take care of our little zoo of a house.

Ker A

Good selection of ???? ????

Julia Peterson

Kerri the groomer is excellent, very efficient and quick. Buddy just loves her.

Stuart Branch

Friendly staff, always helpful too. Support local

buddy cruze

Great service and extremely knowledgeable staff while were very happy and upbeat. Would recommend them over and over for all pet needs

Allison Keller

Wonderful pet store! It's locally owned and operated and the employees actually care and they literally, truly want to help you. Yes, shocking I know but speak the truth. Employees here are knowledgeable in all departments but they each have their own areas of specialty/expertise. If for some reason they are unable to help you, they will try to find another solution for you. I don't think I've ever walked out of that store disappointed.

Shane Mayer

Knowledgable and friendly. Adopted a cat and they helped make the process easy

Rylan Rooke

Customer service is mediocre

Lee C

Kind of out of the way but the staff was knowledgeable

Simon Nicholas Platts

Fantastic dog groomer (Shawna/Seanna). Knowledgeable, helpful, friendly & customer-attentive staff. Great selection of premier dog foods. Always a pleasure going in there. They're a credit to the management/owners of the store.

Braden Mandel

Great, Canadian-owned business with all of your pet needs! If youre looking to adopt, they also have SPCA kittens up for adoption and a wide-selection of rodents, fish, and lizards. All of which are kept in a much healthier environment in comparisons to larger pet chains (Pet Smart). Support local and join Club Pet today! Savings are sure to be present when shopping here over longer periods of time.

Janine Schurman

Carrie the groomer is awsome & great with the dogs

Lester Phillips

Wasn't to impressed with the selection of fish. But the people were friendly

James Duguay

Awesome place

orr ty

the animals were healthy well taken care of the employees were very informative and I was very happy that I could hold a ferret overall a great experience

Tammy MacDonald

Great place for dog grooming!

GERALDINE

Placed on order for curbside pickup 24 hours before I wanted to pick up my item. I arrived at my pickup time ,called the store according to the procedure, and was your the guy that takes care of online orders was on break and they would call me back when my order was ready. What is the point of curbside pickup, if I have to sit and wait..... not a very Happy customer. This is why I don't shop at Petland !

Jayda Sprague

They said my three legged cocker spaniel was incapable of getting groomed because she couldn’t stand the duration of the groom( which Has never been an issue before ) added all of the other dogs in the salon were sitting. I asked if they could give her a bath and blow dry and they refuse the service as well. So I will be using a different salon because they won’t accept a dog that isn’t a “standard” groom. No exceptions for “special need” pups. Added I have taken here here before and previous groomer didn’t have any problems!

Allie

Locally owned and operated which if Im given the option, I gladly give them my business over a franchise. Love all the employees as they are all very knowledgeable. I just love it here!!!

Rebecca Campbell

Very helpful

MsTumbleweed52

Best place ever, great people and very helpful, l love it.

Priscilla Eliason

Friendly