Reviews of Animal World (Zoo)

doris dorval

Animal world is predictable its always awesome. This locally owned store gives the big box stores a run for their money. SHOP LOCAL

Gareth Grant

A+ service! Best in town by far.

Kay-leigh Bohnen

Love animal world and the staff

martin phillips

Rob is the man, great customer service and product knowledge. Any advice I need I get. Bought a fishtank with all the trimmings, I got all the help I needed. This guy knows his stuff. You get the full treatment with this shop.

Stephen ponto

Rob and his team are amazing always friendly and give the best advice and its a local business

Travis “devrandom” Owen

Pond questions? Rob is the man.

Thomas Fougere

BB's comment must be from a jealous competitor! I was there today and came here to give them a great review, The store is well-organized and very clean! None of the animals are sick or dead! The staff there cares way too much. Rob is the pond expert in the Hat, and his apprentice John is well on the way to being Master of pond design himself! That comment is so far off-base BB! No wonder you posted it anonymously...

Denniel Ritchie

Love this place, staff is great and such a great variety of products. Support local :-)

Deb Grondin

They are awesome.. Staff is very helpful and go the extra mile

Shawnj Santalucia

The staff are helpful, knowledgeable and eager to help. It's a great place and the only pet shop in The Hat I will use.

Paul Berube

Very helpful and knowledgeable

Landon Berger

Rob and his staff are always extremely knowledgeable and well trained in handling all animals. Super friendly service and a huge variety of fish and animal supplies. Highly recommend going to see the monkeys. The only place I shop in town for fish as well. Very well manged and run shop. 10 out of 10 will go back again.

Grandmabadger56

It's a pet shop.

Laine April

The monkeys

Diana McMinn

Everytime I go into this Pet store it is filthy. The fish area is the worst the tanks are dirty and always several dead fish are in them

Carter Theriault

Very friendly staff and parrot. Had lots of animals.

Katie Cooper

I had never shopped at Animal World, but I had stopped in a few weeks earlier with a friend and noticed they had a great selection of pet doors, so when my pet door fell apart, and I was left with a gaping hole in my back door in the middle of winter, I went there to buy a new one. I got one that was around the right size, figuring I could cut my back door to fit it. Turns out my back door is made of metal, and I don't have anything that could cut it, so I went to return the pet door, hoping I could figure something else out. That's when I met Rob, who noticed that, based on the dimensions of my old pet door, it was made by a company that no longer exists. He went on to explain I was going to have trouble finding a door that was that exact size, but it turns out cutting a metal door is super easy if you have the right tools. Which, while I know nothing about tools, I told him I'm pretty sure we don't own. He said, "No problem, you can borrow mine." A guy I had never met who didn't even know my name just handed me his grinder and explained in careful detail how I could get the door cut without killing myself. In short, I now have a beautiful pet door where a giant hole used to be. Overall, Rob was extremely knowledgeable and helpful and didn't treat me like I was a total idiot, even though when it comes to power tools, I absolutely am. Highly recommended!

Douglas McPetrie

Great service

Ray Z

Awesome shop. Staff are always helpful and pleasant even when the boss isn’t around. Rob is always extremely helpful when it comes to troubleshooting, especially with fish and aquariums.

Curtis Vanden Berg

Boys loved the animals

shannon gradwell

Staff takes their time to gather as much information as possible before suggestions are made regarding everything from your pets, pond supplies, etc. Newer staff are open and honest about what they may not know and will have your questions answered by Rob or senior staff. I personally do not see a significant price difference in the majority of their products, and they will try hard to work within your budget to do the best for you. Not being a chain store, they have no vested interest in pushing or promoting items for the sake of corporate profit. At the risk of sounding maudlin, they share your caring and enthusiasm for your pets, from the time they come into your life to the time you are forced to say good-bye.

Kassidy Nonaleigh

Animal world is the only pet store I will EVER trust for my fish needs from now on. The staff is pleasant and ready to help in any way they can, especially if you're having problems with your tank. In fact, some staff will go completely out of their way to ensure your fish have the best chance for survival in the case of parasites, and especially worms. Plus? The great prices is just a bonus. Other pet stores in the area do not have near the knowledge and experience these people do. And I honestly, greatly appreciate the staff's help in keeping my fish healthy.

Kristen R

Awesome store! Rob is fantastic and knows his stuff. His staff are great and very knowledgeable as well. Excellent selection here especially ponds.

Grace Bad

Best pet store in medicine hat

Robbin Stone-Skaggs

Great place to shop for healthy dog food. Very knowledgeable and friendly staff.

Daniel Williams

Really good

Kris Clemis-Love

Very helpful and knowledgable staff!

Robert Thornhill

Clean store. Friendly knowledgeable staff.

Chill Gal

Locally Owned with amazing staff and knowledge!

Devon Moch

Best place for pets and pet accessories. The staff are all very knowledgeable. They will all do their best to make sure you leave with the right products and a proper idea of how to use them. Also, a great selection of quality products.

Matthew and Lerie Westerhoud

Great pet store

Tara Martice

Always a friendly experience with the staff.

Alexander Gavey

This is a wonderful locally owned fish pond and animal store. The employees really care and give very good advice that beginner pet owners and expert pet owners can use.

Rob Stewart

Interesting and unique assortment. It is a little pricey. Knowledgeable staff.

Vanessa Middelhoek

Great service and always willing to help me find what I need!

Andrew Seth

Great selection to meet all your pet needs

Daniel Johnson

Loads of selection but a bit too full of stuff. Poor air quality

Olivia Dunne

I got one of my budgies about 2yrs ago from here she’s amazing, however recently got 2 guppies and a neon fish, 1 of the guppies died within the first few days!! And I think buying fish from there brought a fungal infection into my tank! Yay :( Update: All fish sadly past within 2 weeks, turns out it was ick !!! PLEASE do not buy fish from here

merv zee

Love this store, always find what I need

Mark McNeill

These guys are great , really know there stuff. Carried out the big bag of dog food for my girlfriend today.. she didn't have to ask, they offered..

Gary Halls

Great place ,Reasonable prices They have a lot of fishes, Orange fish, Black fish, Polka dot fish, Pretty sure I even saw a blue fish.

Patti Kerr

Very helpful staff and friendly!!

Melanie David

Very friendly and helpful and of course, visit my friend Skittles and tell him how beautiful he is ????????????

Kelly Seitz

Great fish selection

Kevin Smith

The better pet store of the city! Their selection is pretty limited for parrots, but between here and the other pet stores around town, I am able to find everything I need. Animal World is ALWAYS my first stop when it comes to anything let related!

Patrick Steffen

Great helpful staff , always have a good selection across the board. Would recomend for most of your animal needs. Thanks for your buisness

Stephanie Sissons

Great service and knowledge staff

Taylor Cale

Amazing customer service by Rob the owner. The rest of the team needs a bit of work.

Brittany M

Such a nice pet store! Friendly and knowledgeable staff. I leave happy every time!

Erin Pengelly

Very nice and knowledgeable staff! Great experience every time ????

Camellia Lawrence

Always great service and friendly advice !!

Adrienne Barnes Lattery

Awesome staff at Animal World!!! Whenever I go into this store I am ALWAYS asked if I need any help, etc. Lately, I have found employees in other businesses aren't so willing to approach you and ask you if need help. At Animal World, I NEVER have this problem! Also, Rob is an excellent supporter of the SPCA. He donates a lot of product whenever the SPCA has an event! Lastly, he also let me (and other patrons) shop after closing time a couple of Christmas Eve’s ago. I am thinking that I and everyone in the store wanted to purchase a better Christmas gift for our animal(s)!

Niki Hall

Lots of product, friendly staff

Miz Alrock

Fast friendly and knowledgeable staff. Prices are very expensive

Christina Ducker

I really enjoy speaking with Rob, its nice to have someone to speak about animals with! When theirs an issue with our pets, and we speak to rob about them he has a relatable story which is very helpful. I enjoy how knowledgeable he is from reccomendations of catfood, litter or puppy problems. 100% enjoy his reccomendations. I always get my catfood here as the service is always amazing!!! #supportlocal

Ken Smith

Great place for all your pet's needs!! They also have a great variety on ponds and equipment !!!!

Jerri-Lynne Worth

Very knowledgeable staff. They are always helpful. Good quality products.

Debra Carton

Very knowledgeable, helpful, pleasant staff. Rob is awesome in knowing just what you need. Always great conversation. Store is always stocked with anything you could imagine. Clean, happy environment. Happy Kayaking! ???????????? Big Thank You! See you soon.

Natasha J

Friendly, knowledgeable staff

SHIRLEY-GARRY HIRSEKORN

Awesome prices and exotic selections and displays.

Casey Kelly-Marks

Super friendly and helpful staff!

Greg Schneider

Friendly helpful staff

David Evans

Very. Helpfull. Store

Kim Johnston

Nice pet store in Medicine Hat, Alberta. Pet food, grooming supplies, stimulation toys and anything else that’s care related. Plus many critters to purchase and a selection that changes almost daily. Parking is hit & miss sometimes.

MedHat WebGuy

Very friendly and helpful staff. Good stock of items that other stores don't have. Always a pleasurable visit.

Jessica Lawrence

Love this place! Very knowledgeable staff and great products available!

Darcy Forster

Great knowledgeable staff. Best pet store in Medicine Hat.

shaneski nunya

Great everything!!

Cathy Oram

The staff are friendly and knowledgeable, we always find everything we need and the prices are very reasonable.

Allison Chiliak

I wish that they had more space so that the store wasn't so crowded. I am also disappointed that any time I go there with questions in mind or find a product I want to know more about, the staff aren't very helpful. Granted, I don't have a pond so maybe my opinion is limited in value, but I have yet to meet a staff member that genuinely seems to know the information I would like to know. I am better off window-shopping and then researching online before purchasing from this store.

Carrie Wright-Plante

Rob knows all

Kimberlie Soper

So helpful. Very friendly staff.

Dustin Bakken

Always super helpful and friendly staff!!

Justin Robinson

It's ok but quite cramped.

Beqir Maliqi

Great prices and wonderful customer service

chad Laskey-Roest

Started going here for my aquarium, and dont regret it one bit. Staff is awesome and their stock and products are great.

John Savage

Awesome store for healthy dog treats.

Mr. Equation

Locally owned and operated. They have a good selection of everything you need for your pets. The people who work there are friendly and have always had the answers to my questions.

Jason Chisholm

Possibly the most helpful and trust worthy pet service I could recommend for any of your finned, feathered or furry friends!

Ariel Zora

I like animal world, I really do. But this being said the way they store some of their animals is improper, if not downright cruelty. Specifically the two ferrets that they have stored near the back, in a tiny glass display with literally nothing in the enclosure except an orange shelter and food&water. As someone who has experience with even smaller mammals who are intelligent I know for a fact that ferrets are intelligent creatures that need enrichment, as well as multiple levels and a hammock etc. I'm writing this review in hopes that animal world sees this and decides to greatly improve the ferret enclosure, personally it bothers me enough that I won't be shopping there or saying good things about this business to others until this changes, and I hope you won't either.

Jamie Bull

Rob and his staff are super helpful. They truly love your animals and know what treats and toys are the best!

drew Langworthy

Would go for crickets no were eles

Lindsay Bartman

I visited on Feb 9/13 and the smell is absolutely horrid in this store, i think if they want to have such exotic animals they need better ventilation. There was dried up urine on the floor, and one of the bull dogs seemed to be in desperate need of veterinary care. The staff was all up at the front counter talking so needless to say I left empty handed. This store has gotten really bad from the days i remember.

Cory Vick

Great place and pet friendly

Shandel Dupal

Best pet store in town. They know lots about the pets

Gold Dust

Great service

Jason Robson

Great customer service.

Wendy G

Very helpful staff. Always a great shopping experience ????

Adrienne Mann

All the staff is super helpful and friendly and knowledgeable. They helped with all my new puppy supplies, helped with finding my dads old dog grain free options and things to help with his dry skin. They even helped my sick piranha get better with medication, and recommended some things to prevent him from getting sick in the first place. I am always so happy when I come here because the staff goes above and beyond to make sure me and all my pets are looked after. Love this place.

craig wheaton

Friendly people. Huge inventory

Michael Siever

Great service and staff is very knowledgeable.

Karen Cook

Love how helpful everyone is.

Tammie Helgason

Smelt terrible

Kiaya Turner

Friendly and helpful!

Joey Dyck

They got quite a selection in there!!

Ker Price

Everyone is super helpful and knowledgeable

Ciara Feko

We had a great experience this morning! Shelton answered our million questions, was super knowledgable and friendly. We wont go anywhere else for our fish! ????????

Matt Friess

Great staff, even better service

Laurie Schick

Supporting local is the best! Rob is helpful and you get a warm welcome when you come into his store.

Amy Gummeson

Staff were super helpful and Friendly, wide variety of selection

Danni B

Staff is always so friendly & helpful!

Ambition Q.

I would not recommend anyone to buy any kind of animal from here as many are sick and have diseases that are not being told to the buyer! Found this out the hard way after owning the animal for just over 1 month...

Linda Barrand

The young man that helped me was very knowledgeable and courteous!

Alan Stewart

They are the best. They care and are knowledgeable.

Sammy Wiege

Always so nice and make you feel welcomed and loved .

Ker A

Helpful, cats love their new toys.

George Little

One of the few fish and aquarium stores around.

Amanda Gosselin

Loved it

Stuart Branch

Popped in to get some dog bits. Very helpful staff and knowledgeable, will definitely be using again.

Diane Williams

They have a really good selection off fish and pet food

buddy cruze

Amazing place with extremely knowledgeable staff would recommend for any questions and concerns regarding anything animal furry or reptile

Kathy Kirkland-guinn

Very helpful with my animal question. Very happy with carry out service. I will shop at the store again. Thank you guys.

Justin Wiebe

One of the coolest pet stores I've been to.

Mike Buhler

Great locally owned pet store. Pleasant staff and a very clean and organized store.

tyler vanderheiden

Very knowledgeable staff prices a little higher but local is always better

Lee C

Nice store. We need more independent stores

Jeremy Silver

Shop local! Rob is the best at what he does for a reason.

Jo-Ann Holt

Got the advice I needed. Friendly staff helped me find all the products I needed and provided information on care and feeding of my pet. Great experience

Kaleb Sundelin

Fricken amazin

Kimberly Moch

knowledgeable staff that are very kind and helpful. I came into the store to look at putting my little Minpin back on raw food as that is what the breeder had her on. I have never fed a raw diet before and thier staff member Sara was very good at explaining what food was the best and how much to feed. Highly recommend this store.

Talisha F

Did a great job helping us!

Lester Phillips

It was awesome. Very informative. Big selection of fish. Very friendly. Clean.. definitely going to continue to shop there..

Jessica Robinson

It stinks in there. Not clean

Kandis McInnes

Rob and his staff are always incredibly helpful!! Thank you for helping me find the perfect puppy pen and the bottles.

Jana Walker

Rob, the owner, is very knowledgeable. Him and all his staff are super friendly. Lots of stock and many many different types of fish to look at and buy! Best pet store in Medicine Hat by far!!!

Stacey Zimmerman

Great selection for raw feeders. Helpful staff.

Les Wasiliew

Rob is an awesome guy that knows his pets...

WILLIAM PIGGOTT

Friendly staff.

Lissette French

Always great service

Constance Wallin

Rob us such a great man love his shop. Knowledgeable and friendly staff.

linda private

Good service

Allie

Employees are fantastic and knowledgeable, the owner is super knowledgeable as well but should rethink dealing with customers himself. Good thing he hires great staff

Terry Knodel

Always get exceptional service and they are very knowlegable about their products

Brittney Banks

The staff is knowledgeable about care for pets. We were looking for a hamster and they were very helpful and friendly.

Susan Needham

Great selection on everything you need for your pets. Knowledgeable staff.

Blaine Hirsch

Good selection on products helpful employees.

Nabil Alphin

Best place I've been to for my water gardening needs. Well stocked and extremely knowledgeable. Staff are friendly and provide great advice and service.

Rebecca Campbell

Very helpful

Kimberley Booth

Excellent service and knowledgeable staff

Maureen Olson

Great variety of animals to look at. Skittles is awesome and bonded with my 4yr old and even repeated his name when my son introduced himself.

Riley Palmer

Pretty cool animals!! Especially the monkeys!

Priscilla Eliason

Great place, awesome staff

Karen Jenkinson

Love this place...staff friendly and knowledgeable...always clean and tidy and prices are comparable with the franchise pet stores