We have all the opinions of real people who are purchasing the products of Tubes & Jujubes (Zoo) in Gatineau (Canada).
As of day the business receives a score of 3.5 stars over 5 and this rating is based on 127 reviews.
As you can see its rating is quite positive, and it is founded on a very high number of opinions, so we can be quite sure that the score is quite faithful. If people have bothered to value when they've done well, is that it works.
You know that we do not usually stop to place evaluations when they are positive and we usually do it only if we have had a problem or issue...
This Zoo is included in the category of Indoor playground.
(Translated) The children had a lot of fun. But the center is a bit small. The games are not very diversified (Original) Les enfants se sont beaucoup amusés. Mais le centre est un peu petit. Les jeux ne sont pas très diversifiés
Daughter had a birthday party to attend
Poor service. Very disappointing for sons bday party.
Don't waste your time. Little staff.. hot.. the only good thing was the ANIMATOR thumbs up there..
I like this place, but it needs a renovation because it looks dirty and the toddler area was empty from balls the last time we went there. If it gets a good renovation we well go there much more.
(Translated) Goods for the price, very worn environment and minimum maintenance. My boy still has a lot of fun. (Original) Biens pour le prix, envirronement très usé et entretiens minimum effectuer. Mon garcon a quand même eux beaucoup de plaisir.
(Translated) Fun for kids AND couches and real music for adults !!!!! (Original) Amusants pour enfants ET divans et vrai musique pour adultes!!!!!
(Translated) A lot of play for young children, but the service remains to be desired, the girl at the reception was very unpleasant who turns out to be the assistant manager. (Original) Beaucoup de jeu pour les jeunes enfants, mais le service reste a desirer, la fille a l'accueil était très désagréable qui s'avère être l'assistance gérante.
This place was probably wonderful when it opened 10(?) years ago. I imagine it required significant initial investment to setup, and it shows; the play area is impressive. But it looks little to no money is reinvested in maintaining the place, which sees a LOT of use. It too bad because they have a good setup. But it is worn down and dusty. The IKEA chairs and sofas are unsanitary looking. We'll probably come again as guests to someone else's bday party, but we would never pay money to come here.
(Translated) C top nothing bad to say about this place c great (Original) C top rien e mauvais a dire sur c ette endroit c génial
The owner or manager arrived 3 mintues before opening at 9:30 and was not ready to deal with the groups of people including a bus and 3-4 families until at least 9:35. This doesn't bother me but the fact that she was impatient with someone asking questions when being late herself is not professional. I can't give a good rating for the management. Maybe it was just a bad day. But It was fun for the kids.
(Translated) A bit pricey to get in and get charged something else. The place is clean and the kids love it (Original) Un peu cher pour entrer et se faire charger autre chose. L'endroit est propre et les enfants adore
(Translated) It's fun for the kids. (Original) C le fun pour les enfants.
(Translated) Safe and designed for all ages (Original) Sécuritaire et conçu pour tours les âges
(Translated) Acceptable but would need a good cleaning. (Original) Acceptable mais aurait besoin d'un bon ménage.
(Translated) Very good service. Very clean. Very funny. (Original) Très bon service. Très propre. Très amusant.
(Translated) Kids love it, but it's very dirty. Dust everywhere and the balls are never changed. They are all bitten and the majority are broken. (Original) Les enfants adorent, mais c'est très sale. De la poussière partout et les balles ne sont jamais changées. Elles sont toute mordues et la majorité sont brisées.
Family loved this place
(Translated) A nice large playground for kids and big kids. (Original) Un beau grand terrain de jeux pour les enfants et les grands enfants.
(Translated) I took the morning off to take my grandson there. The opening indicated is 9:30 am. After 40 minutes of waiting, we left. It was not until 10:40 am that a lady answered my call. She tells me that she arrived at 10:30 am. Delay justified by a snowstorm. It seems to me that everyone knows that we should plan to leave rather in these cases. Especially since the opening was at 9:30 am ???? (Original) J'ai pris l'avant-midi de congé pour y amener mon petits-fils. L'ouverture indiquée est 9h30. Après 40 minutes d'attente, nous sommes partis. Ce n'est qu'à 10h40 qu'une dame a répondu à mon appel. Elle m'indique qu'elle est arrivée arriver 10h30. Retard justifié par une tempête de neige. Il me semble que tout le monde sait qu'il faut prévoir partir plutôt dans ces cas là. D'autant plus que l'ouverture était à 9h30 ????
Love the security measures they have in place.
(Translated) Well! A lot of noise but it is to be expected. Getting down is a requirement. However, we washed the rugs while there were plenty of children and everyone had wet socks. I mentioned it coming out and we just rolled our eyes and said they were sorry. (Original) Bien! Beaucoup de bruit mais c’est à prévoir. Se mettre des bas c’est une exigence. Cependant on lavait les tapis alors qu’il y avait plein d’enfants et, tout le monde avait les bas mouillés. Je l’ai mentionné en sortant et on simplement levé les yeux au ciel en me disant qu’ils étaient désolés.
(Translated) Good for the holidays, but conducive to accidents (Original) Bien pour les fêtes, mais propice aux accidents
Not the greatest experience, considering I’ve been to many other indoor playgrounds. They were washing the carpets during open hours, so our socks got soaked and made it uncomfortable during our time playing. Many things were out of service (carousel, ball blower). But the worst of all, was the bumpy slides three side by side. My 4 year old daughter flew down and it was very unsafe. Tried going down with her, and we still flew down and I hit those bumps so hard, I ended up injured. Doctor is sending me for an X-ray this week because he thinks I fractured my tail bone. We made the best of it while we were there, but I will never visit this centre again, ever. Unsafe and unenjoyable. And obviously getting physically injured to the point of fracturing bones is a deal breaker.
(Translated) I will never return badly clean (Original) Jamais je retournerai la mal propre
The kids had lots of fun. Only a couple of nerf guns worked.
It's quite fun for kids, however I wish the restrooms were cleaner, we will definitely return to this place.
The place has been strongly heated by pandemia.. dirty structures, washrooms not so clean, only one staff person in place... is not like before.
Great place for the kids. Didn't like the. Canteen.
Ive always had a great experience, but this Sunday was really out of the ordinary. I had a party of 26 guests and when the 3 pizzas arrived they were over cooked and dry. I served them just the same because everyone was very hungr, and i wasnt sure how long it would take for 3 more. Considering i spent $400 i got a $5 dicount. Next time ill send them back for more :(
fun for the kids. pretty crowded place and not necessarily the cleanest of places or safest with respect to ratios of Staff to kids.
(Translated) I don't recommend, place too dirty, odor and unbearable, lack of maintenance and staff. I spent 15 min and asked for a refund but he refused. (Original) I don't recommend, endroit trop sal, l'odeur et insupportable, manque d'entretien et de personnel. J'ai passé 15 min et j'ai demandé refund mais il a refusé.
(Translated) A bit crooked and quite dusty and half of the nerf cannons that are broken. (Original) Un peu tout croche et pas mal poussièreux et la moitié des canons a nerf balls qui sont brisés.
(Translated) Prices went up, the quality deteriorated and the service was really poor! I will never go there again ... too bad, it was nice before. : '( (Original) Les prix ont augmentés, la qualité s'est détériorée et le service était vraiment nul! Je n'y retournerai plus jamais... dommage, c'était sympa avant. :'(
Fun place but cleaning could be improved in washrooms and kitchen areas
(Translated) Very impressed with David, he is very professional and great at customer service. (Original) Très impressionné avec David, il est très professionnel et super au service à la clientèle.
This place has HORRIBLE CUSTOMER SERVICE!!! if planning on booking a birthday party there! RUN!!! I made a reservation for my daughters birthday party 2 days ago, i decided to call them to make sure everything was ok because of my OCD. (even tho i got an email confirmation that everything was reserved!)when i called they told me that sorry we are booked for that day and if i want to pick a different day???? . the so called manager/part owner just ARGUED with me that my party was ONLY booked 2 DAYS AGO!! i was like umm the invitation were already sent! and no i cant pick another day! i called 15 mins before close when THE HELL WERE YOU GOING TO CALL ME AND LET ME KNOW THIS???? SO POORELY RUN FACILITY. im glad i dodged a bullet!! i cant even imagine how horrible it would have been if i did do it there!
(Translated) We have been subscribing for over a year. Children love the place. They have fun there, but the staff are not friendly. The facilities could definitely be renovated to be up to date. The worst part about it is that it doesn't open very often on time. We wait in front of the closed door when it should be open ... (Original) Nous sommes abonnés depuis plus d’un an. Les enfants aiment l’endroit. Ils s’y amusent, mais le personnel n’est pas sympathique. Les installations pourraient définitivement être rénovées pour être au goût du jour. Le pire dans tout ça c’est que ça n’ouvre pas très souvent à l’heure. On attend devant la porte fermée alors que ça devrait être ouvert…
Terrible experience. Bad customer service . I was treated discrimination which is seriously needs to be taken action. Very dirty. Fist time and last time. Will never go back again.
(Translated) Visit this place after the storm so obviously there was no current. However, the staff were not adept at hosting a children's party, some of the staff seemed dodgy. I was not comfortable with them going around the square. I thought they gave off something weird when they were around children. Although the kids had fun, I won't pay for a children's party. (Original) Visite de cet endroit après la tempête donc, évidemment il n'y avait pas de courant. Cependant, le personnel n'était pas apte à animer une fête d'enfants, certains membres du personnel semblait louche. Je n'étais pas à l'aise qu'ils fasse le tour de la place. Je trouvais qu'il dégageaient quelque chose de bizarre lorsqu'ils étaient autour d'enfants. Malgré que les enfants se sont amusés, je ne paierai pas pour une fête d'enfants.
After our experience today, we simply had to write a review because we would never recommend this place for a birthday party. The staff was pushy and rude. The entire place was very dirty and run down. The mascot was unprepared and not very entertaining for the kids. Overall, I was shocked by how disorganized and filthy this place was. There is clearly a huge lack of management and it's unfortunate because the concept is good, it is just poorly executed. The only positive point was the tubes... the kids and adults had fun running around and going down the slides.
Fun! Kids will love it here.
(Translated) it's dirty and it doesn't smell good. (Original) c'est sale pis ca sent pas bon.
(Translated) Positive point: my 4 and a half year old son seems to have had fun Negative: the places are very dirty, the plastic balls broken for many, the bullet cannons work 1 time out of 2, certain games for babies do not work (no batteries) The cafeteria: cheese pizza was ok, poutine too but service to be desired (error in our order) - dirty baby high chair - nobody comes to clean or clean the tables from time to time, there are balls everywhere. Also it was very cold (air conditioning on ??) my 4 and a half and my 6 month old baby had cold hands, I myself had frozen feet in my socks Finally when I left I went to the bathroom and there it was quite a spectacle diaper and pooping on the ground -OK there they are careless and disrespectful parents but still there should be some cleaning staff right? I regret spending my money here, I would not go back !! (Original) Point positif: mon fils de 4 ans et demi semble avour eu du fun Négatif : les lieux sont très sales, les balles en plastique cassées pour beaucoup, les canons à balles marchent 1 fois sur 2, certains jeux pour bébés ne fonctionnent pas(pas de batteries) La cafétéria : pizza au fromage etait correcte, poutine aussi mais service à désirer (erreur dans notre commande) - chaise haute bebe sale - personne ne vient débarasser ou nettoyer les tables de temps à autre, il y a des balles partout. Aussi il faisait très froid (air climatisé en marche??) mon 4 ans et demi et mon bébé de 6 mois avaient les mains froides, moi-même j’avais les pieds gelés dans mes chaussettes Enfin en partant je suis allée aux toilettes et là c’était tout un spectacle couche et caca au sol -OK là ce sont des parents négligents et irrespectueux mais quand même il devrait y avour du personnel d’entretien non? Je regrette d’avoir dépensé mon argent ici, je n’y retournerais pas !!
My daughter loves this place. Caferetia is basic and could have better coffee but food is acceptable.
I visited October 2017 and I couldn't believe how dirty this place was! Just look up on anything over your head and you will see years of dust accumulated! For the price of the entrance, one would think an annual deep clean would be in the books! The food was also very basic. But my 3 year old nephew enjoyed himself immensely!
Fun for kids under 8, older kids will tire easily. Clean and great service
(Translated) The kids had a great time ... But what a dirty place !!!! Urine on the bathroom floor, big gray foam on the carpets, black grime on baby toys, black walls, absolutely disgusting dining room. In addition to leaving the establishment without checking the bill for the number of children ... Will I go back? Absolutely not. Cosmic adventure is worth the detour. (I want to specify that I tried to post other photos of the uncleanliness of the establishment but for some unknown reason, the photos were not approved ...) (Original) Les enfants se sont bien amusés... Mais quel endroit sal!!!! Urine sur le plancher de la salle de bain, grosse mousse grise sur les tapis, crasse noire sur les jouets pour bébé, murs noirs, salle a manger absolument dégueulasse. En plus de sortir de letablissement sans vérifier la facture pour le nombre d'enfants... Vais je y retourner? Absolument pas. Cosmic adventure vaut le détour. (Je tiens a spécifier que j'ai tenté de publier d'autres photos de la malpropreté de l'établissement mais pour une raison inconnue, les photos n'ont pas été approuvées... )
(Translated) My son loves it but very roomy place. I was 6 months ago and still very room at the same place. The baskets in the locker room are disgusting and the person in front has sat all day talking on his phone and we were just 6 so it was not busy. (Original) Mon fils adore mais endroit très salle. J'ai été il y a 6 mois et encore très salle au même endroit. Les panier dans les vestiaire sont degueulace et la personne en avant a reste assise toute la journée a parler à son téléphone et on était juste 6 donc c'était pas occuper.
(Translated) A very good place to take young children (Original) Une très bonne place pour emmener les jeunes enfants
Overpriced. Run down. Dirty. Relatively dangerous for kids under 5 unless fully supervised or restricted to the mini playground in which case my 3 year old should not have been charged $15+tax if she cannot use the playground at full capacity. Maybe my perception is skewed as I am visitor to this area and where I typically go is in every way better plus cheaper. I just want to share my experience with the locals who have not gone. Don't waste your money. $35 and change I spent on a 3 and a half year old two and a half year old, myself and baby of 4 months. Given that I am a supervising parent I am not sure why I am paying for entry. Plus a money grabber with multiple automated rides and games.
(Translated) The children loved (Original) Les enfants ont adorés
(Translated) always the same old dirty thing broken badly clean .... (Original) tjrs pareil vieux sale chose brisé mal propre ....
5$ for adults to sit on a couch and wait its none sens really dirty and food is bad and too expensive and service at cafeteria was really bad oh and last thing there was a daycamp abd we we're push around for seating and at the end had to give our places away cause there was not enough seats in the cafeteria one more last thing urinals are broken and the kids missed the toilette and let me remind you we dont have shoes we are wearing socks so toilettes are not to fun to go too
(Translated) Should have some renovations (Original) Devrait avoir quelques rénovations
Lots for the kids to do! My 4 year old son loved it and was able to access every area with ease! A little bit of something for everyone! (Baby play area, ball pit, numerous slides, ball shooting range, and a mini basketball court....plus ample seating for parents who want to relax while their kids play!.....or join them in the fun!) We will go again!
Best place to bring kids, very loud but hours of fun to be had!! :)
Kids had a good time! Great place to send your kids to summer camp too!
Not so clean, i did'nt liked the food and the cofee tasted like a old batch Next time we will go to Cosmic Adventure
(Translated) The little kids had a good time. (Original) Les petits enfants se sont bien amusés.
Horrible place. My daughter who is 3 flee of the slide. I stood in the 4 slides the for almost 30 mins and 5 kids got their heads smacked coming down the slide. The dips in the slide are quite dangerous. Couldn't imagine if my daughter was younger and didn't hold her balance as well. Their eating area was quite dirty. Their food is $$$$ also. Not impressed and would never go back.
Lots of fun with my grandson!
(Translated) Children love and spend a lot of energy to help satisfied parents. (Original) Les enfants adorent et dépensent beaucoup d'énergie au profit des parents comblés.
(Translated) Lots of structures for the children, they really had a lot of fun. However, the general smell (possibly from the carpet) and the sticky floor in the cafeteria are irritants. One good thing is that he now lets us bring our lunch. (Original) Beaucoup de structures pour les enfants, ils se sont vraiment beaucoup amusés. Par contre, l’odeur général (provenant peut-être du tapis) et le plancher collant dans la cafétéria sont des irritants. Un point positif, c’est qu’il nous laisse maintenant apporter notre lunch.
While the kids seem to have fun, there are a few key points that should be mentioned. - nearly the same price as Cosmic Adventures but for roughly 40% less play area. - not nearly as safe. The tall slides are too steep and kids tend to be projected. During our visit, two kids sustained injuries severe enough for them to leave the facility. - the overall customer service feel could use some polishing. We were constantly being pestered and reminded of what wasn't allowed even if we weren't doing anything remotely close. Example: we were sitting in the eating area playing with our baby, 3 times we were reminded that changing a baby in the play area is not allowed... 1. We're not in the play area, 2. We're not changing the baby.. Talk about policing!! Lastly, the rep at the front counter easily gets overwhelmed and becomes very snappy and rude to kids and adults alike. Bottom line is, if you know where Cosmic Adventures is, I'd go there instead...
(Translated) Really well done, adults can easily follow the little ones. Great energy expenditure guaranteed !! (Original) Vraiment bien fait, les adultes peuvent aisément suivre les petits. Grande dépense d'énergie assurée!!
Too pricey for less then two hours with my one and half years old. The slides are too steep. There is a nice small area for 0-3. I would recommend early in the morning it's less crowded.
(Translated) It is ok for the amusement of the children. A bit dated place and cold but professional staff. I recommend on rainy days. (Original) C'est ok pour l'amusement des enfants. Endroit un peu désuet et personnel froid mais professionnel. Je recommande lors de journées pluvieuses.
(Translated) My kids love it every time, but it's not always clean, there is a lot of dust all over the place. (Original) Mes enfants adorent à chaque fois, mais c'est pas toujours propre, il y a beaucoup de poussière un peu partout.
(Translated) Fantastic (Original) Fantastique
I give this place 4 stars. It could also be 3 or 5 depending on your experience. It's an absolute zoo in there, but the kids had an amazing time. It's an indoor playground, so dont expect super clean structures. The little cafeteria had awful food and worse food service, but we were not there for the food. Prices are decent. All in all it was a really fun way to burn energy and hang out with other adults while the kids went bananas. Will definitely go again.
(Translated) Weird employee and place not super clean ... it lacks novelty !!!! A big blah! (Original) Employé bizarre et lieu pas super propre... il manque de nouveauté!!!! Un gros bof!
(Translated) My kids like this fun park! I find the place a little dirty and the food on sale (fast food) is average! (Original) Mes enfants aime bien ce parc d'amusement ! Je trouve le lieu un peu sale et la nourriture en vente (fast food) est moyenne!
Great spot for kids to burn off some energy. Parking is a little small, but kids really enjoyed themselves.
(Translated) Owner Laura, the brunette, needs some customer service training. She is so rude and obnoxious. She treats customers like a nuisance. She humiliates her employees. Makes one of them cry in front of everyone. The place is falling apart, it's dirty and unhealthy. Could never The owner Laura, brunette, needs to be schooled in customer service. She's so rude and obnoxious. She treats customers like nuisance. She humiliates her employees. Made one of them cry in front of everyone. The place is falling apart, it's dirty and unsound. Never again (Original) La propriétaire Laura, la brune, a besoin d'être formée au service à la clientèle. Elle est si grossière et odieuse. Elle traite les clients comme une nuisance. Elle humilie ses employés. Fait pleurer l'un d'eux devant tout le monde. L'endroit est en train de s'effondrer, c'est sale et malsain. Pu jamais The owner Laura, brunette, needs to be schooled in customer service. She's so rude and obnoxious. She treats customers like nuisance. She humiliates her employees. Made one of them cry in front of of everyone. The place is falling apart, it's dirty and unsound. Never again
Kids love this indoor playgound. Safe entry and exit, though staff need to be maybe 20 percent more careful with people exiting! Excellent place for kid parties with really great and fun hosts. Excellent cake! Kids can okay here for hours. Adults probably could not last more than 2 or 3 hours, ????. We get too tired! ????
The place is a dump. Outdated. Over priced. Service was awful. Will never recommend or return to this dump.
This place iqas awesome. We will come beck later
(Translated) It's nice to see our kids having fun and spending their energy ... But for the price plus the health of our children I am disappointed. The ripe, light structures are full of dust, health issue I am disappointed. (Original) Ses agréables de voir nos enfants s'amuser et dépenser leur énergie... Mais pour le prix plus la santé de nos enfants je suis désappointer. Les mûrs, structures lumière son pleines de poussière, question salubrité je suis désappointer.
(Translated) HORRIBLE EXPERIENCE READ: I booked for 2 days of day camp for my son and paid online. I had to cancel the 2nd day leaving a voice message before the opening of the camp. The owner refused to give me credit for another day. I called the Office of Consumer Protection and was confirmed that if I had sent an email that morning instead of leaving a voicemail message, I would have been successful because any service contract can be canceled at any time until the service has been given. The owner is doing it because of a technicality in this case. These are HONOUS practices. HORRIBLE EXPERIENCE READ: I booked for 2 days of day camp for my son and paid online. I had to leave a message before the opening of the camp. The owner refused to give me credit for another day. I called it the Office of Consumer Protection and was given the message that it would have been successful in the future. The owner gets away because of a technicality in this case. These are SHADY practices (Original) EXPÉRIENCE HORRIBLE LISEZ : J'ai réservé pour 2 jours de camp de jour pour mon fils et j'ai payé en ligne. J'ai dû annuler le 2e jour en laissant un message vocal avant l'ouverture du camp. La propriétaire a refusé de me donner un crédit pour une autre journée. J'ai appelé l'Office de la protection des consommateurs et on m'a confirmé que si j'avais envoyé un courriel le matin même au lieu de laisser un message vocal, j'aurai eu gain de cause car tout contrat de service de garde peut être annulé en tout temps tant que le service n'a pas encore été donné. La propriétaire s'en sort à cause d'une technicalité dans ce cas là. Ce sont des pratiques HONTEUSES. HORRIBLE EXPERIENCE READ: I booked for 2 days of day camp for my son and paid online. I had to cancel the 2nd day leaving a voice message before the opening of the camp. The owner refused to give me credit for another day. I called the Office of Consumer Protection and was confirmed that if I had sent an email that morning instead of leaving a voicemail message, I would have been successful because any service contract can be canceled at any time until the service has been given. The owner gets away because of a technicality in this case. These are SHADY practices
(Translated) Really fun for kids, my little one to love to compare a fun junction on maloney (Original) Vraiment le fun pour les enfants, ma petite a adorer comparer a fun junction sur maloney
For the price this place is great. My 2 and half year old daughter loved this place. Glad there were many chairs to lounge in.
Really fun. Not as big as some other places. So you dont have to worry about losing your kids
The slides are crazy! My son is 2 so I went down with him. I got air on the wavy ones and got hurt. But my son loved it! Tons of tubes and slides. I do prefer cosmic adventure, much safer and bigger but a bit further to get to.
(Translated) The two stars are for the fun the kids had. Slow and disorganized employees. The kitchen was closed because it smelled of gas, but no one thought of closing the place. The bathrooms were dirty and lacked toilet paper. The place could use a serious brushing up and a little bit of renovation. If you come, don't forget your socks !!! (Original) Les deux étoiles sont pour le plaisir que les enfants ont eu. Employés lents et désorganisés. La cuisine était fermée car ça sentait le gaz, mais personne n’a pensé fermé l’endroit. Les salles de bain étaient sales et il manquait de papier de toilette. L’endroit aurait besoin d’un sérieux coup de balais et d’un peu de rénos. Si vous venez, n’oubliez pas vos bas!!!
(Translated) Very well laid out and very good selection of activities (Original) Très bien aménagé et très bonne sélection d'activités
Realy dirty.
I have been coming here for a few years and needless to say the lady at the reception is RUDE. EVERY SINGLE TIME she gives me attitude NOT FRIENDLY should be fired or at least reprimanded. I have to say on my last visit last wkd, the place was filthy floors were gross, stained and a lot of dust everywhere. The lack of patience from the lady at reception is a disgrace. I asked about a birthday party I had booked online coming up in two weeks, she yelled and was rude and told me it was not going to take place unless I paid online. The site leaves you a choice to pay day of or pay online I chose to pay day of. No need to blast me in front of all the other parents about a payment making me feel useless and stupid. Based on this I will not return and its my final straw. I never write reviews because I know working with the public isn't easy but with this case its OVER AND OVER and SOMETHING NEEDS TO BE DONE.
(Translated) Ideal for children (Original) Idéal pour les enfants
(Translated) Poorly maintained, poor food, but children love to go. (Original) Mal entretenu, nourriture pas terrible, mais les enfants aiment beaucoup y aller.
(Translated) Children we adoree (Original) Les enfants on adoree
(Translated) It was a good place in the past and I liked it because it was more friendly and less noisy than the Cosmic Adventures. Unfortunately, to say that the interview is neglected is a euphemism. It's really getting worse as one other client mentioned. The structures are poorly maintained, dirty, full of torn nets. At my last visit, only 2 of the bullets worked. To top it off, the arcades take up more space than originally, making the place cramped for parents. All this is a shame ... Avoid at all costs unless things get better. (Original) C'était un bon endroit par le passé et j'aimais ça car c'était plus convivial et moins bruyant que le Cosmic Adventures. Malheureusement, dire que l'entretien est négligé n'est qu'un euphémisme. Ça va vraiment de mal en pis comme le mentionnait une autre cliente. Les structures sont mal entretenues, sales, plein de filets déchirés. À ma dernière visite, seulement 2 des canons à balles fonctionnaient. Comble de tout, les arcades prennent plus de place qu'à l'origine, rendant l'endroit exigu pour les parents. Tout ça est bien dommage... À éviter à tout prix à moins que les choses ne s'améliorent.
Lots of fun with the kids.
Although I agree with other reviews that the floor is dirtier than I would like, we had a good visit. Not too many people were there so the kids had fun. The cafeteria man was sweet when he overheard that it was my daughter's birthday and gave her a bit extra Barbe a papa. Overall, a good experience.
We've been coming here for years and we've never been disappointed. Clean, safe and fun for kids of a good variety of ages. Spot for parents to enjoy WiFi and a cup of coffee while the kids can run back and for. The food is also surprisingly good.
(Translated) Do not accept children with special needs. Shame on you!!!!!! (Original) N'acceptent pas les enfants à besoins particuliers. Honte à vous!!!!!!
(Translated) Crosseurs! They always make "careless" mistakes in their receipts. They don't give the bills. They refuse to reimburse. They always give you gift certificates instead of refunding you so you have to return to cross again. A cycle that never ends! There is never a manager to talk to him. Very poor customer service. (Original) Des crosseurs! Ils font toujours des erreurs "d'inattention" dans leurs reçus. Ils donnent pas les factures. Ils refusent de rembourser. Ils te donnent toujours des certificats cadeaux au lieu de te rembourser pour que tu sois obligé de retourner pour te crosser à nouveau. Un cycle qui finit jamais ! Il y a jamais un responsable pour lui parler. Un très mauvais service à la clientèle.
(Translated) The kids really have a lot of fun there and well set up for the parents too. (Original) Les enfants y ont vraiment beaucoup de plaisir et bien aménagé pour les parents aussi.
(Translated) magnificence (Original) روعه
(Translated) Very dirty, poorly maintained, less and less safe. You can see moton of dust and old hair in the nets. I hurt myself on the edge in the babies section waiting for my daughter! One of the safety mattresses, stuck with duck tape, was constantly moving. I replaced it 5 times in less than an hour. Several broken sections (including that of the rifles which takes up half the space), the decoration is of poor quality, very outdated. It's almost as expensive as the cosmic which is bigger and a lot much cleaner and safer. The opening hours are short. I don't think I'll ever go back. (Original) Très sale, mal entretenu, de moins en moins securitaire. On peut voir des moton de poussière et des vieux cheveux dans les filets. Je me suis fait mal sur le bord dans la section des bébés à attendre ma fille! Un des matelas de sécurité, collé avec du duck tape, se déplaçait constamment. Je l'ai replacé 5 fois en moins d'une heure. Plusieurs sections de brisés (dont celle des fusils qui prend la moitié de l'espace), la décoration est de pauvre qualité, très désuet. C'est presque aussi cher que le cosmic qui est plus gros et beaucoup beaucoup plus propre et sécuritaire. Les heures d'ouvertures sont courtes. Je ne crois pas que je vais jamais retourner.
(Translated) Good place to tire children safely! (Original) Bonne place pour fatiguer les enfants en toute sécurité!
(Translated) Always fun to go for a ride in this fun center. Adults have as much fun as children ❤ Must visit! (Original) Toujours plaisant d'aller faire un tour dans ce centre d'amusement. Les adultes ont autant de plaisir que les enfants ❤ À visiter absolument !
(Translated) Pity on all points of view ... (Original) Fait pitié a tous les points de vues...
Take my son here and he absolutely loves it
Place was great, staff was friendly and lots of activities for kids to spend a lot of energy. My nephew had a blast!
Terrible customer service, disorganised, rude staff! Keep away! No birthday parties here! They don't deserve your money!
Love the price tjat you can bring your own peanut free food and ppl thete are fantastic...love this place!!!
(Translated) Very well maintained. Children love it. (Original) Très bien entretenu. Les enfants adorent.
(Translated) The location is great, the slides and games are fun, but in general, the place does not seem to be cleaned regularly. (Original) L'emplacement est très bien, les glissades et les jeux sont amusantes, mais en général, l'endroit ne semble pas être nettoyée régulièrement.
(Translated) I am more and more disappointed with each visit. (Original) Je suis de plus en plus déçue à chaque visite.
Fun for kids and great way to get them running. Great for kid parties, birthday parties and everything else
My daughter never wants to leave this place...
(Translated) Good place for children (Original) Bonne place pour les enfants
I called to gain information concerning party bookings and whoever answered the phone in the administration department needs to be fired and replaced..very rude, very immature and i will never set foot in this place thanks to this experience. Never have I ever felt so degraded asking simple questions.
Great for kids!
Great place for kids 4 and up lots of fun for the kids only ting is some slide are to fast for. Kids under 5 or 6
Good place for kids
(Translated) Great place for children of all ages, there are enough structures to make the little ones run, play and slide and as a bonus they sleep like marmots after having expended tsnt of energy, very good entry price too (Original) Super endroit pour les enfants de tout âges, il y a assez de structures pour faire courir jouer et glisser les tout petits et en bonus ils dorment comme des marmottes après avoir dépensé tsnt d'énergie, très bon prix d'entrée aussi
Fun place, but a lot of the equipment was broken and the overall playground was just dirty and seemed to lack maintenance. While the kids had fun, I'm not sure I'd want to go back in the short future.
(Translated) Cleanliness that leaves much to be desired, and organization to be celebrated, very basic ... Children love games ... (Original) Propreté qui laisse à désirer, et organisation se fête, très de base... Les enfants aiment les jeux ...
(Translated) An indoor park very fun for children especially when it is very cold outside (Original) Un parc interieur tres amusant pour les enfants surtout lorsqu il fait tres froid a l exterieur
(Translated) Very good but it was very hot inside. (Original) Très bien mais il fesait très chaud à l'intérieur.
Good place and decent price. Parent pays a small entrance fee. Decent food, typical fast food. Kids loved it with the fast slides and large climbing structures. Kitchen cashier was on his first day seems like. No arcade games and limited operating hours is a shame. Solid WiFi for parents.
kids like it
facilities needs cleaning/slightly disorganized
(Translated) We can see that nothing is washed with the thickness of dust everywhere. (Original) On peux voir que rien se fait laver avec l'epaisseur de poussiere partout.
(Translated) The staff are often monotonous and cold but it is a good place for young children (Original) Le personnel est souvent monotone et froid maia c'est une endroit bien pour les jeunes enfants
Its very cheap for a huge playground. The concession however made me rate it 4 stars.
Pretty awesome, a bit expensive though for what you're getting, but my children had a blast... my wallet on the other hand suffered one.
(Translated) Wonderful place for children, and even toddlers! On the other hand, it is recommended that the very young arrive as soon as possible, because they can easily be hit by the bigger ones. (Original) Merveilleux endroit pour les enfants, et même les tout petits! Il est par contre recommandé que les très jeunes arrivent le plus tôt possible, car ils peuvent se faire facilement frapper par le plus grands.
(Translated) Really dangerous and not too clean (Original) Vraiment dangereux et pas trop propre
(Translated) Great (Original) Super
Great place for kids to enjoy and use up their energy and sleep earlier and have a night off :D
(Translated) Really disappointed for the organization of a party !!! They decided to bring my party room time forward by running at night to 1:53 am ... Less than 10 hours before the party. Result: there were children missing at the party! Moreover, it is literally unsanitary as a place! Take the trouble to go see in Ottawa the cosmic adventure or in Orleans and Lanta the kids kingdoms. They are clean and he respects their customer! Too bad for tubes and jujubes, but you are tough !!! I prefer to encourage businesses in Gatineau, but there, more capable! (Original) Vraiment déçu pour l'organisation d'une fête!!! Ils ont décidé de devancer l'heure de ma salle de fête en courant de nuit a 1h53am... Moins de 10 heures avant la fête. Résultat: il manquait des enfants a la fête! De plus, c est litterallement insalubre comme endroit! Donnez vous la peine d allez voir a Ottawa le cosmic adventure ou a orleans et Lanta le kids kingdoms. Eux, c est propre et il respecte leur client! Dommage pour tubes et jujubes, mais vous faite dure!!! Je préfère encourager des commerces de gatineau, mais là, plus capable!
(Translated) Clean and safe. The children played well. Recommended for educational days and rainy days. Comfo chairs for parents and caretakers .. for this rest. Very slippery slips. (Original) Propre et securitaire. Les enfants ont bien joués. A recomander pour les journées pédagogique et les journées de pluie. Chaises comfo pour parents et gardiennes.. pour ce reposer. Glissades tres glissante .
(Translated) Children love games. Daddy loves WiFi. Win-win. (Original) Les enfants aiment les jeux. Papa aiment les WiFi. Win-win.
Cheap fun and not as packed as other places.
(Translated) One of the best places to go with your kids on a dark day ... it will put a smile on your child's lips and maybe even you! Inner sledding, trekking through tall structures, foam bullets, ... always filled with children! Worth a visit! (Original) L'une des meilleurs place présentement où aller avec vos enfants lors de tjournée sombres... ca mettra un sourire sur les lèvres de votre enfants et peut-être même vous! Glissades intérieurs, parcours à travers les hautes structures, batailles de balles en mousse, ... le tout toujours remplit d'enfants ! Vaut une visite !
Bad service...
Unsafe and not clean. My son got hurt here
I have been visiting this place for years not because I like it but because I had no choice also years ago it was a better and went with a good friend for a friendly chat.latter the place went down.it is incredibly dirty and in the winter very very cold.every time when I go there I have to sit on one of my legs and then change it with the other to keep my both feet warm.i am worried for the kids some of the slides are dangerous.the main staff not so good sometimes they just make dumb remarks that make the horrible visit even mores dreadfull. Seriously avoid this place.my wife sometimes will call me and ask me to take our son to play and everytime I feel I am going to visit the Spanish Inquisition and I think I will have more fun with the Spanish Inquisition .
The place is fun, a bit outdated but compared to other family facilities on Par for cost. However, both times I have been here I have had the same experience with staff. In particular the receptionist, who I do not understand why she is involved with a family atmosphere as she is very unfriendly. I have seen this comment on various reviews for this place and probably a sign to owners of Tubes and Jujubes they should look into their staff. I get it, it's loud and spending the day here could be a bit much, but perhaps consider that with employment? This receptionist in particular has been here for a few years. It's a shame, i would consider other facilities due to the staff here.
(Translated) Children love to play there. On the other hand, the entertainment on birthdays is almost ridiculous. (Original) Les enfants adorent y jouer. Par contre, l'animation lors des anniversaires est presque ridicule.
(Translated) I went with a young child. Although the price is reasonable for an outing, I was very disappointed to see the little game for the little ones and that all those who interested him had no more batteries. I do not recommend it for the little ones. (Original) J'y suis allée avec un jeune enfant. Bien que le prix soit raisonnable pour une sortie, j'ai été bien déçue de voir le peu de jeu pour les petits et que tous ceux qui l'ont intéressé n'avait plus de piles. Je ne le recommande pas pour les plus petits.
(Translated) Structures need love. The children are having a good time, however. Expensive for what there is to do. Very ordinary kid's parties with crappy customer service. (Original) Les structures ont besoin d'amour. Les enfants s'amusent bien par contre. Dispendieux pour ce qu'il y a à faire. Les fêtes d'enfant très ordinaire avec service à la clientèle pourri.
(Translated) The children liked it. But it could be cleaner and in the air gun section; some guns were not working. (Original) Les enfants ont aimé. Mais ça pourrait être plus propre et dans la section des canons a air; certain canons ne fonctionnaient pas.
Incredibly dirty, we had to clean our own tables and find a paper towel to wipe the dirty floors. No covid measures in place and very unsafe for children. The staff was very rude and aggressive on 3 occasions that I have been there and this almost ruined my child's birthday party. I will never be returning, there are many other play centres that are run correctly and with basic health and safety standards in place. I would not recommend this place to anyone, but you can certainly try it out and see for yourself.
Very bad and discusting food, small playground...in summer very very noisy, go to Cosmic adventure in Ottawa instead
(Translated) Good place to move children, bring your slippers the floor is cold winter in the reception rooms (Original) Bonne place pour faire bouger les enfants, Amenez vos pantoufles le plancher est froid l'hiver dans les salles de réception
(Translated) I really liked the place .. my little chip of 19 months it was a lot of fun, on the other hand call before showing up to be sure not to go there at the same time as the buses full of children. was maybe a little too crowded for my taste. (Original) J’ai beaucoup aimée la place.. ma petite puce de 19 mois c’est bien amusée, par contre appelez avant de vous présenter pour être certain de ne pas y aller en même temps que des autobus remplis d’enfants.. il y avait peut être un peu trop de monde à mon goût..
(Translated) Beware of parents. I broke my tailbone. (Original) Attention aux parents. Je me suis cassé le coccys.
I took my 4 grand kids to this place. It is extremely expensive and not worth it at all. The receptionist was very unfriendly, in fact, rude. The place was practically empty. All the kids ran after each other more than play in the structures.The play structures did not seem to entice the kids much. We stayed for 1 hour and 20 minutes after which time the kids asked to leave. The candies they sell is too expensive and their canteen had no fresh food. I would not recommend this place to anyone. Too expensive and not much fun for kids.
(Translated) Great service bravo???? (Original) Super service bravo????
Avoid it...it smells bad inside...they should not be frying food. When you leave the place you smell like someone who was working in the kitchen all day. There are better and cheaper places in Ottawa.
(Translated) faulty maintenance, lack of cleanliness, kitchen open once in two, animation of dubious parties. we subscribed to Cosmic Adventure! (Original) maintenance défaillante, manque de propreté, cuisine ouverte une fois sur deux, animation de fêtes douteuse. on s'est abonnés a Cosmic Adventure!
Nice place my kids love it ????
(Translated) The children had a lot of fun. The only bad thing is that there is a lot of dust, it must have been years that he did not clean the structures outside. (Original) Les enfants ont eu beaucoup de plaisir. Le seul petit point négatif est qu"il y a beaucoup de poussière. Ça doit faire des années qu'il n'ont pas nettoyée les structures à l'extérieur.
They need a cleaning crew, ASAP. I threw away my socks after my first and last visit. The entire place was covered in dust/grime/hair. Understand my words correctly, it's filthy. That being said, my kid had a blast... Just get a cleaning crew!
(Translated) Children can play in complete safety and even if we lose sight of them for a few minutes we know that they will not be able to go outside. The check-out system for exiting the establishment is very efficient so you need a little patience to leave. (Original) Les enfants peuvent jouer en toute sécurité et même si on les perd de vue quelques minutes on sait qu'ils ne pourront pas sortir dehors. Le système de vérification pour sortir de l'établissement est très efficace donc il faut prévoir un peu de patience pour partir.
(Translated) I went for my son's birthday. Our experience was very good. However, I witnessed that the Superior was very arrogant towards her employees, especially one in particular. She spoke super loud to him and she disrespected him in front of a lot of customers. I tried to mention to her that her gesture lacked delicacy and professionalism, however, she confronted the employee again and she did not want to hear what I had to say to her. No self-criticism, she preferred to ignore my intervention. Quite ordinary. I will not go back !!!!! Big lack of respect and openness. (Original) Je suis allée pour la fête de mon fils. Notre expérience était très bien. Cependant, j ai été témoin que la Supérieure était très arrogante envers ses employés, surtout une en particulier. Elle lui a parlé super fort et elle lui a manqué de respect devant pleins de clients. J'ai essayé de lui mentionner que son geste manquait de délicatesse et de professionnaliste par contre, elle a affronté l employée encore et elle ne voulait pas entendre ce que j avais a lui dire. Aucune autocritique, elle a préféré ignorer mon intervention. Assez ordinaire. Je n' y retournerai pas!!!!! Gros manque de respect et d ouverture.
(Translated) Not very clean :( (Original) Pas très propre :(
(Translated) Health (Original) Salut
Good place to bring your children, 12 and under, to burn off calories. Seems well ventilated. Cozy chairs for parents. Good layout for supervision, infirmary, cafeteria and you can bring your own food. Business attentive to customer needs.
Great fun for the kids
My son loved it!
Kids had a blast, friendly staff and we had the whole place to ourselves for a long time
(Translated) It stinks in there. Sweat mixed with the smell of old air conditioning. The cafeteria has crumbs and mess all over the tables and on the floor. The toilet smells of piss. I couldn't believe how many people apparently didn't care. I never go there again. Purel at will !!! It's the perfect place to get sick. I didn't even dare to eat there. Can you imagine the kitchen? And the guy at the cafeteria checkout really doesn't look smart. I give 2 stars because my daughter had so much fun being oblivious to it all. (Original) Ça pue la dedans. La sueur mélangé à l'odeur d'une vielle air climatisé. La cafétéria ya des miettes et des dégats partout sur les tables et par terre. Les toilettes sentent la pisse. J'en revenait pas de voir la quantité de gens qui s'en foutait apparement. J'vais plus jamais là. Purel a volonté!!! C'est la place parfaite pour tomber malade. Jai meme pas osé manger là. Vous imaginez la cuisine? Et le gars a la caisse de la cafétéria n'a vraiment pas l'air fûté.Jdonne 2 étoiles parce que ma fille a eu ben du fun pareil étant inconsciente de tout ça.
Boring and small
Gun got the kids for sure!
Nice place
Structures were a big shaky when I went through them but my kids LOVED the place. There an area for smaller kids and a ball court (basket ball net and soccer net) with bigger balls which my kids adored too. Friendly and helpful staff.
(Translated) The owner has no respect for the customers and even less for its employees. I ordered a pogo that I was used to freeze, I asked to heat it, it was put back in oil, with my butcher to eat and I served it again .......... .... I bring a friend of my guy who is hurting al eye (split right down) in the big red slide I asked, no scuser I ran for help everywhere in the building and no one was able to help me .. I had to fetch ice from the liquor machine and brown papers to clean the blood and to reduce the inflammation (try to get your children out of the house when it is done barely 5 min that you're back ......) a big 0 for the tube and jujube ESPECIALLY for its owners !!!!!!!!!!!!!!! (Original) La propriétaire a aucun respect pour la clientèle et encore moin pour ses employés. Jai commander un pogo qu'on ma servit geler ,j ai demander de le faire chauffer , il l'on remit dans l'huile, avec ma boucher de manger et me l'on resservis .............. j'ai amener un ami de mon gars qui c'est blesser a l oeil ( fendu juste en bas ) dans la grande glissade rouge j ai demander ,non scuser j'ai courru pour de l aide partout dans l'immeuble et personne etait en mesure de m'aider .. j ai du aller chercher de la glace dans la machine a liqueur et des papiers brun pour nettoyer le sang et pour diminuer l'inflammation (essaye toi de sortir tes enfants de la quand ca fait a peine 5 min que vous etes rentrés...... ) un gros 0 pour le tube et jujube SURTOUT pour ses propriétaires !!!!!!!!!!!!!!!
(Translated) Very funny. Children love it. (Original) Très amusant. Les enfant adorent.
(Translated) The games and the pizza was great (Original) Les jeux et la pizza était super
nice atmosphere, friendly staff and my little guy had a blast
Over from England and reviews were mixed. A wonderful experience. A little pricey but still great value for a rainy day. Came with a 3 and 10yr old. Plenty for everyone to do. Friendly staff and there are crocs to borrow when you go to the loo in your socks. Hygiene was excellent and there was a room to eat your own snacks. We will return.
(Translated) Messy carpet, bad smell, we will not go back (Original) Tapis malpropres, mauvaise odeur, nous ne retournerons pas
Very disappointing, expensive for a little over an hour. Avoid this place during the summer months especially as they run a summer camp which makes the place incredibly loud. Way to many kids and no supervision over the kids there for camp, they were aggressive with my little ones and we were basically forced to leave as it was a zoo!! Avoid this place, much better places(cosmic adventures) for little ones in Ottawa!!
We went for my daughter's birthday party. They take care of everything from start to finish. The kids play, have cake, do an activity and play again. Perfect spot for a full day of fun.
(Translated) Not too expensive entrance fee for parents. Ball cannons are not too noisy as in some places. The price of the foods is reasonable. I recommend it. (Original) Prix d'entrée pas trop cher pour les parents .Les canons a balles ne sont pas trop bruyant comme a certains endroits.Le prix de la nourritures est raisonnable . Je le conseille.
Staff were OK, the facilities were well thought out and fun for the kids. I felt that the place was being neglected as far as cleanliness and upkeep on the equipment. While I wouldn't class it as being unsafe, it is definitely an area where improvement is needed to justify the cost.
(Translated) Super structures are fun for both parents and children !! (Original) Super les structures sont le fun autant pour les parents que pour les enfants!!
(Translated) My son has fun as a crazy pti. (Original) Mon fils s’y amuse comme un pti fou.
Lots of fun for the kids, lots of place to run and slide and throw balls. Good for partys. Very satisfied.
(Translated) very good Distinctive for boys (Original) جيد جدا مميز للاولاد
(Translated) Personally, I am not impressed with the cleanliness of this place. It’s always chaos at the entrance and their service is average! You feel stuck in a small space with too many people inside and the cafeteria doesn't offer many healthy options. (Original) Personnellement, je ne suis pas impressionnée de la propreté de cet endroit. C’est toujours le chaos à l’entrée et leur service est moyen! On se sent pris dans un petit espace avec beaucoup trop de personnes à l’intérieur et la cafétéria n’offre pas beaucoup d’options santé.
Fun that we have a place like this near by But it's really chaos ; Kids plays rough while running constantly I find that cosmic is way more organized You rarely see kids running in there
Some of the kids are not supervised by parents at all times as they sit around on their phones as if they are on vacation. Staff is friendly however they should be more on top of the parents who just lounge around. Overall fun place. Great place to burn your child's energy especially if they are hyperactive.
(Translated) Nice place. For a child's party I found it flat that also be stopwatch. Limited time to eat, limited time in the party room for the cake and gift at least we could stay until the end to play in the structures. (Original) Belle place. Pour une fête d'enfant j'ai trouvé ça plate que sois aussi chronomètre. Temps limité pour manger, temps limité dans la salle de fête pour le gâteau et cadeau au moins on pouvait rester jusqu'à la fin pour jouer dans les structures.
Fun place for kids. The food staff are unhelpful takes forever to make a couple hot dogs and pogos. Finally are ready and the pogos are burnt, staff are put out to have to replace it need to wait another 15 minutes for the replacement. Cosmic Adventures in Ottawa way better.
(Translated) SUPER for young children. Excellent for a few hours of fun. We liked the place so much that we took an annual subscription. (Original) SUPER pour les jeunes enfants. Excellent pour quelques heures de plaisir. On a tellement aimé la place que nous avons pris un abonnement annuel.
(Translated) Not liked the service (Original) Pas aimé le service
(Translated) The kids have a lot of fun and what a nice place to spend time with family. (Original) Les enfants s'amusent beaucoup et quel bel endroit pour passer du temps en famille.
(Translated) Good fun place for kids! However, warts can easily run there. Sometimes there can be injuries or burns but there is an infirmary. (Original) Bon endroit d'amusement pour les enfants! Par contre, des verrus peuvent facilement y courir. Parfois, il peut y avoir des blessures ou des brûlures mais, il y a une infirmerie.
(Translated) Nice place for kids. Perfect for rainy or very cold days. (Original) Belle endroit pour les enfants. Parfait lors de journee pluvieuse ou tres froide.
Lots of people and no crowd control...its crazy
(Translated) Not very clean but not too expensive (Original) Pas très propre mais pas trop cher
Its great for all kids any age
Lots of fun, a little bit dangerous
Cool place. Very fun.
Affordable
I came here on a Monday morning and was amazed at how quiet and relaxed it was. I had my 3 year old and 1 year old with me and found they were both engaged in active play for hours. How fantastic to have a place where I can enjoy spending time with both of them knowing they have both the freedom and safety they need to enjoy themselves. It was also great to be able to bring food to eat in the allocated cafe area. After reading other reviews I was concerned about cleanliness, but found the place to be generally very clean and well maintained. A very enjoyable experience.
(Translated) Very disappointed . I'm going for my daughter's party. Dirty glass. Lack of staff. Lack of professionalism. Poor quality makeup. Delay on the food. We had to eat everything apart. I do not advise anyone to go celebrate a party at the tube and jujube unless you like a quality mcdo! (Original) Très déçu . Je suis aller pour la fête de ma fille. Verre sale . Manque de staff. Manque de professionnalisme . Maquillage de mauvaise qualité. Retard sur la nourriture . On a du manger tout séparé . Je ne conseille personne d aller fêter une fête au tube et jujube a moins d aimer une la qualité mcdo!
Tubes et jujubes used to be a great place, perhaps 6 years ago, and I would gladly trade a longer trip to Gatineau back when for the fun of playing in the compressed air cannons area with my two girls. I went twice recently, and somehow the place has gone completely neglected. The main feature has been out of commission for months, the change machines do not work, the cafeteria was out of sugar last I went, and various corners of the actual tubes section are absolutely filthy. Some structures were held together with masking tape, with sharp edges sticking out, waiting for taller beings to get hurt. Staff was unhelpful and demotivated. It is clear that the facility isn't put back together at the end of the day. Pretty depressing option. I would recommend the drive to Cosmic if you search for a rainy day bit of exercise and fun for your kids.
Good place for kids to play,and have their birthday party
(Translated) Personal dishonest and unprofessional 11 (Original) Personnelle malhonnête et non professionnel !11
(Translated) Very busy and the staff not very courteous ... (Original) Très achalandé et le personnel pas très courtois...
Fun place for kids to play and spend some energy. We went there with my two kids and they loved it, although we had an annual subscription with Cosmics, but this place is much quieter and kids can play comfortably. Loved that there are coaches for parents to sit on. Our visit was on a Saturday the place was neat and staff were nice. I did not find any thing that was bothering or unclean.
Pretty fun a bit dirty but how can you keep up with no staff
(Translated) Dirty, popcorn served cold and old. It cost the old man and took moisture. Bcp of dust on the games (Original) Sale, popcorn servi froid et vieux. Il coûtait le vieux et avait pris l'humidité. Bcp de poussière sur les jeux
(Translated) So unsanitary .. nice that the children have fun but never seen such a messy place ... (Original) Tellement insalubre.. bien beau que les enfants s'amusent mais jamais vue une place aussi malpropre...
(Translated) Be careful not to wear leggings because dangerous slips ???? A little outdated place, I wonder about the hygiene and safety side ... Several balls crushed in the ball park, old party hats lying around ... And yet we were there at the opening so I imagine that it seldom is clean. Otherwise we still had fun. (Original) Attention de ne pas porter de leggings car glissades dangereuses ???? Endroit un peu désuet, je me questionne sur le côté hygiène et sécurité ... Plusieurs balles écrasées dans le parc à balles, vieux chapeaux de fête qui traine ... Et pourtant on y était à l'ouverture donc j'imagine que c'est rarement nettoyer. Sinon on a quand meme eu du plaisir.
(Translated) Children love the place. Too bad that entering for adults is not free (Original) Les enfants aime l endroit. Dommage que lentrer pour adulte nes pas gratuite
Great birthday party...kids had a blast
dirty dirty dirty … PLZ clean Your place
My kids love that place. Altho its not the biggest playground there enof for you kids to have fun for hours. And theres a cafeteria and party rooms !
Kids had a great time
1 star is too much for this place! AVOID THIS PLACE AT ALL COSTS!
(Translated) Beautiful area! My son is having a great time here. The play structures are well maintained. I like that proof of vaccination is required at this facility. I feel safe. We will return! (Original) Très bel endroit! Mon fils s’amuse très bien ici. Les structures de jeux sont bien entretenues. J’aime bien le fait que la preuve de vaccination est requise dans cet établissement. Je me sens en sécurité. Nous retournerons!
(Translated) Prope. And easy to access (Original) Prope. Et facile d'accès
(Translated) Fun for the children, I find that the places are not maintained (cleaning, renovation, painting) (Original) Amusant pour les enfant mes je trouve que les lieux ne sont pas entretenue ( netoyage, renovation , peinture)
(Translated) Nice place ! (Original) Bel endroit !
(Translated) Super entertaining for all the children !!! (Original) Super divertissant pour tout les enfants!!!