Reviews of Quality Hotel & Suites (Zoo)

Excellent hotel, significantly renovated. Great service!

Hotel was clean, accommodating staff, accessible from outside, although limited types of rooms with exterior entrance.

If you get a room with good connectivity then remember the room number and get it again on your next trip. Other than that it is a toss up with frequent dis-connects and very slow connectivity. …

The location is perfect for Tourists. And the check-in check-out process is so swift. The internet is fast. However, do consider providing more pillows. Two isn't enough.

Good value for the price. Friendly staff and good value breakfast included. Convenient location for cross island business trips.

The staff were helpful, friendly and easy going. Breakfast was great and the hotel was clean and quiet. Rooms were spacious. Overall very pleasant experience!

Hotel staff was great. Although resturant on site was not open, we were still provided with great food from hotel staff. Pool was adequate and gym had newer machines.

We stayed at the Quality Hotel to facilitate an early ferry ride to Fogo Island the next day. The staff was friendly, the room clean and comfortable. There was free breakfast however our early departure did not allow us to avail of same. …

We were travelling for hockey with our pet. Very pet friendly. Very accommodating with our team and providing a conference room to assemble so we did not disturb other guests. Opened breakfast early when we had an early game. Went out of their way to make for a great experience

The Gunnel Dining Room was awesome

This hotel exceed my expectations. The room was modern. The beds were super comfortable. The pool was great. The breakfast was awesome. It was a very pleasant stay.

My first room was very uncomfortable, when I opened the door and walked to the window to check out my view, I looked down and there was a dirty sock left on the floor by the twin bed from the previous guest. Room was not vacuum or cleaned …

Comfortable bed. Quiet room. Speedy and helpful reception. Suitable meeting room. Hot breakfast.

It is clean, comfortable and the pool is refreshing to jump into after a long day. The front desk are helpful and responsive. Free breakfast is good. I have stayed here before and it is now my go-to when I work in Gander.

Our Atlanta to Frankfurt flight was diverted to Gander due to a medical emergency. We had to spend 24 hours there waiting for clearance from Lufthansa to depart. Around 170 of us spent the night at this Quality Inn. We all arrived at the Inn at 5:00 AM, our Rooms were clean, service was excellent, the staff, especially the lady who was handling the breakfast were AWESOME. Our meals were fresh made, especially the fish. The staff and management went out of their way to make us comfortable.

Staff really friendly and helpful. Pool is extremely clean although water could be warmer. Rooms are nice and clean, and has comfortable beds. The included breakfast has a surprisingly good selection of hot foods. If trying to eat healthy/light not so much. Coffee is too weak but other than that nothing to complain about. Would stay here again and recommend this hotel to a friend.

I found the room comfortable and clean. The bed was also quite comfortable. Air conditioning (on a very warm day) was already on anf waiting for me which I appreciated. Hotel and dining staff were polite, helpful and accommodating. The …

The hotel felt like it had just opened. Restaurant wasn't open and vending machines were empty. Hotel was understaffed and it never had proper security.

Hotel is fine. Room was comfortable. Heater was old but worked. Buttons were hard to push on it. …

I did 2 overnight stays here in Gander when passing through between Gros Morne and St. John's. While the rooms look a bit dated, it was still very comfortable/clean and suited my needs for 1 night. In the morning, they served two breakfast options: Yogurt/fruit or a full hot breakfast with eggs/potatoes/toast/meat. This is a good overnight hotel option if you're just passing through.

Housekeeping staff were awesome and very friendly. The pool area was very clean but the water was a little cold. Overall, it’s a nice place as there have been upgrades to the rooms during the last couple of years.

Stayed here for 3 nights. Good to stay. Special menu of the day was good. Staffs were friendly. Breakfast menu can be improved.

Great stay. Friendly & helpful staff, clean room and comfortable bed.

Stay was good. Would recommend adding a small microwave to rooms and adding some fresh fruit to the breakfast would also be an added bonus.

A good Hotel with great amenities. Restaurant / Bar, decent indoor pool. Rooms were updated and clean. Lobby was very clean and welcoming. A short walk to some restaurants and shops in the Gander area.

My stay at the hotel was great. From the time I checked in to the time I checked out, the staff were great. The cleaning staff came to my room everyday to check and see if I needed clean towels or anything else. The complimentary …

The most quiet a/c unit in any hotel I ever stayed. Very good sleep.

Great spot to stay while in Gander. Friendly staff and manager Calvin is the absolute "best". He has been with the hotel over 40 yrs. He is down to earth and always looking to please his guests. Thanks Calvin for all you do.

It is evident that Quality Hotel and Suits is endeavoring to update a building that has been around for a long time. It takes time and resources to move this forward and some of us understand the process. The only issue we had was with the …

Perfect 10/10 would stay again for sure no doubt about it

the hotel had all the required amenities, however one elevator was not working and with a full hotel it was long waits, however we decided to take stairs and get our steps in.

Overall good, but need better room lighting. Breakfast is excellent. Wish it would open earlier than 7.

The hotel was clean and comfortable. The service made us feel homey and comfortable. The rooms were clean and had everything we needed. …

Excellent location and terrific service definitely get your money's worth and the food was delicious