Reviews of Holiday Inn Express Fort St John, an IHG Hotel (Zoo)

The hotel is good. It's got decent facilities such as gyms and pools. The beds and rooms are great! Had a wonderful rest during my time there. The bed was just right, not too firm, not too soft and the pillows are very soft. The best part for me was the breakfast, it's got a decent selection and on weekdays its open from 5:30AM-10AM. Overall 4/5

Overall stay was great, next to Boston Pizza and Mr. Mikes. I would stay there again. The chair at the desk was really uncomfortable but that is a pretty minor …

One thing that could help in this particular hotel is they should remove the top soap dish attached to the bathroom shower at elbow height , I have hurt myself and drew blood on a couple of visits to this hotel. I must not be the only one who has been injured because I noticed the last room someone ripped it off.

Guest service was good and catering to my needs. Breakfast i wish there were more options. Remote control tv I had a hard time changing channels. Maybe replacing remote would be good. Overall, was a good stay!

We enjoyed our stay and will recommend to all our family and friends. We were very impressed with the cleanliness and the great service.

Upon entering the hotel I was greeted by a very pleasant woman. My reservation was taken in a speedy fashion. We were tired from the road and she was so nice to deal with. She recommended a place to go for dinner. It did not disappoint. In …

Really enjoyed the suite with the bunk beds. Would be nice to have a king bed and a much larger tub.

Was an average Holiday Inn Express but that’s why I like them. They’re all very similar and I know from one to the next what to expect. I’ve never been disappointed staying at one

Make you feel welcome, actually care about Covid safety and making sure that all precautions are taken. Great breakfast and fast internet service! Close to restaurants and provide a coupon for discounted service at both restaurants

Rooms were clean, however the carpet in my room was wet due to it being steam cleaned. When I spoke to the lady at the front desk about this her comment was that at least the carpet was nice and clean. Okay, perhaps, but my socks were wet …

Rooms are very neat n clean .Overall experience was perfect but please add some slippers for washroom

Very convenient. Right on the main travel way and very close to both restaurants and store if any supplies are needed.

Great room with comfy beds and pillows. For breakfast you will need to get there early as they start putting the stuff away early and the staff are not eager to keep the breakfast items out any longer than necessary. We were told breakfast went until 10 but the attendee was putting it all away to close at 9:30.

It is possible to eat close by - rooms are clean and quiet Bit of hassle dealing with our dog even though we called twice to confirm we …

Nicely renovated and overall a standard Holiday Inn. The wifi and internet connectivity is atrocious though; almost impossible to keep any device connected for more than a couple minutes at a time.

This is a great place to stop for the night. My room was in pristine shape and the staff is friendly.

Helpful, friendly and gracious front desk staff. Check in was quick and efficient. Room was spotless, bed was comfortable. Room was quiet. Breakfast was amazing! Hotel is close to shopping and lots of restaurants.

Always a pleasure to stay at the Fort St John Holiday Inn. The staff is friendly and helpful. The room are updated, clean, and very comfortable.

Last minute stay. Was able to check in no problems with options to upgrade. Friendly Staff, good location, and very clean rooms.

thank you the staff was great and the rooms where clean they are doing a good job during the virus. I liked that the gym had reopened.

I have stayed here a lot and have found it to be a great experience each and every visit!

My mother and I stayed in the FSJ Holiday Inn Express over the Easter long weekend and enjoyed our stay very much. The rooms are modern and very clean. We had two beds in the room and there was still lots of space to move about. The beds …

I'm staying here while working in the oil patch. The front desk service was very slow, and the attendant only moderately helpful and friendly. My room wasn't clean when I got there and still not clean when I returned an hour later. To top it off there was no utensils in the room. Having stayed at other Holiday Inn Express's I know cutlery is standard in other hotels of the same chain. I've had great experiences with this chain in the past and I hope my next review will be more positive for this specific location. Update (from 2 stars): I had a unique problem with too much food for the room fridge to hold. The staff person was extremely helpful in finding space in the back fridge.

Nice comfortable room. Staff are very friendly and helpful. Thank you everyone.

The property is in great condition. I arrived on my first visit to find that my sink would not drain. This is pretty typical in any hotel. I brought it to the attention of the front desk. Without question or hesitation the man at the front …

I travel a lot, was not impressed overall with this hotel. Holiday Inn Express is my favorite place to stay, but some in BC let the others down.

Beautiful place, quiet rooms, and many ammenities for leisure and business.

Good location overall good, missing some bathroom amenities (shampoo and conditioner were not in the room) overall though a nice location and will stay again.

After 4 rooms i finally got to go to sleep, heaters where extremely noisy and one room no heat at all, i guess the management doesn't care, they can't even inspect the rooms to make sure they are ready for guests. I have stayed in Holiday …

The pool was a great place for the family to play and visit in the afternoon sun. The breakfast was wonderful and the hostess very nice. A light was out in out bathroom. We stayed on the second floor right over the breakfast room. When you …

We decided to have my sons birthday party in a suite at this hotel. The staff was amazing, the pool was fantastic and everyone had a great time! The room was very affordable considering it gave us three beds plus a pull out couch (even …