You have the reviews of people like you who purchased the services of Canadian Tire (Zoo) around Fort Frances area (Canada).
At the present this business gets a score of 3.6 over 5 and this score was based on 127 reviews.
You must have seen that its rating is very high, and it's based on a very large number of scores, so we can be quite sure that the assessment is very faithful. If people have bothered to evaluate when they are pleased with the service, it works.
As you know, we don't usually bother to give opinions when they are good and we usually do it only if we have had a problem or issue...
This Zoo is included in the category of Department store.
I have been using Canadian Tire's order online and pick up at the store in Summerside PEI since last year. Initially when I used the system my item was waiting up front for me at their customer service desk. The email notification of item ready was also in sync. An easy quick in and out and all was well. The last three times however the system has broken down. Pickup email the first time, item not at the desk.Second time, no email but customer service showing the order ready. Again I waited. Third time I asked for the item without the pickup email and the agent did get it for me but became enraged that I asked her to do that. Instead of looking at it as having done me a great service she took afront and lost the customer for her story instead. Awful customer relations. we are still basically good here. Third time I went in without a pic
Always enjoy my trips to good ol' CTC!
Cashier was a notch and had no common sense what so ever, she was operator 4946
Canadian Tire continues to provide excellent selection and prices on a diverse range of products. When using the app, you can select what you want and know what isle to go to. I love checking out the tools on sale as 70% off rotates through many items. Clean, polite, and friendly. Great social consciousness, what else can you ask for..
Quality
Loved it,Wonderful service
(Translated) There is quite a bit of everything. (Original) Y a pas mal de tout.
I have bought a lot of stuff here over the past few years, but the service has gotten increasingly worse. Finding adequate help on the sales floor is a challenge for sure. The store layout is also not streamlined and organized so as to be conducive to finding what you need on your own. I placed an online order (many stores of this scale offer same or next day pickup), and I have been waiting for 2-3 days. If I had known that, I may have just come into the store and got the item myself (assuming that I'd be able to find it). In the summer, there was no checkout outside or in the garden center (which may have helped with social distancing and ease of use).The parking lot has parking stalls right outside the exit of the store (with large yellow posts) which don't allow much room for a person exiting with a cart of merchandise (I really dont know who designed this layout as it makes little sense to me), and the parking lot is rather cramped. Canadian tire also doesn't accept refund or gift cards for online orders - which I find ridiculous and staff won't hold items overnight for pickup. Overall, the service is really lacking - especially for busy folks with families who do a lot of online shopping and/or don't have time to waste. Lastly, I don't particularly care for the transition that they've made to mainly self-checkouts. I have had issues many times with scanning errors and find it cumbersome to wade through people with a cart full of items, especially if they are large items. I am shopping here less and less as time goes on since these issues seem to be getting worse, and my husband much prefers Home Depot (which is too bad since we're trying to shop at Canadian stores).
Friendly efficient service
Not entirely sure why if I return a produce with a package that doesn’t design to be repackaged was an issues. I had to cut open a package to try out the produce. “Oh you have to make sure it’s in a sellable condition” but you are selling the product not the package right? What am I suppose to do if the product was packaged in hard plastic and you have to cut it open? I found that a bit unreasonable. The staff was not friendly nor helpful.
Great. Organized. Friendly
Great location. Friendly staff. Lots of parking.
They can't find anything . That they are advertising .
Great place to get anything from the tires on your car to paint cans or god knows what. Go check them out when you get the chance.
Whenever I Hear Canadian Tire I always think of this place. They have lots of great item for cheap, has been great supplier for all my knives and the employees have always been helpful and supportive. Whenever my friends come here we always …
The product I came for was exactly where they said it would be online. Paid at self checkout with my gift card,and it was an easy process.thanks.
Huge store Great lay out And very friendly staff
Summerside staff were Phenomenal!
Products in wrong spots with labels of other prices. Seems to take the sporting section FOREVER to change from one season to the next leaving shelves empty for days and in one case a week before the baseball / summer was put out after hockey /winter.
I went in to purchase something on sale and as always they didn't have it and didn't know when would arrive. Hard to find staff to help find things . Just not a place I go often. Wouldn't recommend it to anyone
In and out. Easy peasy
Same as other chains
Helpful and knowledgeable.
They need more workers. Long lines at the one checkout.
Me & my husband MacKenzie MacLean would like to sincerely apologize to the Porthawkesbury Canadian Canadian tire, because it wasn't their fault what had happened to our car . Tim the manager was a awesome guy who gave us awesome service just like the rest of the guys " MECHANICS" that work there. Tim gave us awesome customer service & his team! & we still love our Canadian tire store in Porthawkesbury # 1 in our eyes!
Good staff and service..easily to get around store
Got my car worked on there today. This morning they said there were no appointments until the next day and then I drop it off and they say well maybe we can have a look at it turns around they looked at it and fixed it in a few hours. The problem was the horn they installed wasn't working properly and the serpentine belt came off after the alternator they put on. I was going to put the belt on myself but I noticed the air conditioning belt was still on there and it was a difficult task to remove it then put the serpentine belt on and put the AC belt back on so I took it to Canadian Tire to have them look at the horn anyway. I got a bill for a starting charging inspection of $35 and a bill for an air conditioner compressor belt for 5 0.33. I get in the car I drive at home the air conditioner don't work now and the horn still doesn't work. Not happy will change my review if tomorrow they fix everything
I took in my car because the check engine light was blinking (it was previously on but when it's blinking that's when you should worry) and they charged me 90$ just to hook it up to the computer and told me it would cost 550$ to fix. Looked at it myself a couple days later and it was a spark plug which is a 4$ fix. They don't know what they're doing they just want as much money as possible. And the worst part is the 550$ "fix" they wanted to do wouldn't have changed a thing.
I have been here a whole bunch. I normally expect the usual no employees anywhere to save money but this was just annoying. A nice young lady was helping at checkout but there was clearly a miss labeling of product but even though the picture and description was clearly for another product they insisted they only got by the product number. So they wanted to pay the price of the other item. Just treat their workers like drones and it shows.
Was physically threatened while in store
Not
Biggest Canadian Tire ever visited. Like other Canadian Tire, lots of life supplies covers most of filed, a very convenient store to shop, and always has goods on sale. Parking lot is huge.
Staff is excellent
It had all what we wanted and a really good deal on a garbage can too!
Nice enough store if you know what you're looking for and can find it yourself. Difficult to find staff to assist you though. I like to visit the website and make myself a list with the aisle numbers ahead of time so I'm not searching forever.
Very good customer support I accidentally tried stealing a pen and they were joking around with it very good work environment it seems
I always find what I'm looking for
Product quality at Canadian Tire is generally low. A few examples: 1) I bought a bicycle, but the chain broke apart within 4 months; 2) I bought a travel adapter, but Best Buy had way better quality for the same price; 3) I bought this "durable" (as advertised) frying pan, but after half a year, it started to get sticky; and after 1 year (I used it for no more than 20 times in the entire year), it's totally un-usable. I called in to seek for a solution (I always use nice and friendly tone), but a man spoke with an arrogant and rude tone. I still said "thank you" at the end while he hang up without saying anything. I will never shop here again, nor will my family.
Wide variety of different things a pretty nice building and for those of you who might be wondering they do have an auto repair shop part to it. They also sell bottled rabbit and buck urine.
No one offered to help.
Seems they cut their hours. Seems I'll be buying my new inverter generator somewhere else. Not worth the ride to Summerside.
Good ????
It got it all!
The go to spot for a gentleman like myself when it comes to the handy dandy tasks. Sometimes you have to hunt down employees, but overall I love Canadian tire.
Smaller location but a good selection. Staff went out back to find an on sale item for me that was out of stock on the shelf.
Needs to expand!!! No room to shop with a cart
(Translated) A small business but with everything you may need (Original) Un petit commerce mais avec tout ce dont vous pouvez avoir besoin
Friendly staff, bought a new bike. A little cramped in some areas, but that just means they have more stuff! :)
They didn't have what I waa looking for so left without buying anything.
Terrible experience and Canadian tire, I was harassed by a worker and litterly forced to buy spray paint for accidentally spraying it onto my own finger. Worker threatened to call cops!
The store manager Andrew does not follow Item Free Scanner Policy and beyond rude, likely racist. Check your price at the scanner. Almost got scammed by rampant false advertising of sales price.
Always great sales, and one good thing is, if a particular sale item runs out of stock while still on sale, unless listed as "while supplies last" or "limited quantities available", you can usually get a raincheck on the sale price once the iten is back in stock!
I’ve shopped here for years with out issue, but this weekend I had a horrible experience with an employee trying to push a credit card on me in an extremely predatory way. I rarely write reviews, but this was so uncomfortable that I felt compelled to share my experience and help others avoid something similar happening. Said employee walked up to me as I was looking at something and tried to make small talk about the item. As he wasn’t wearing a name tag or holding a clip board identifying him as an employee it wasn’t immediately clear that he was working there. Soon he shifted to start asking about the items in my cart and how much they cost all together which indicated to me he had some kind of sale motivation. I blatantly asked “are you trying to sell me on a credit card?” and he insisted that he wasn’t. He kept skirting around what he was trying to offer saying he was “trying to get me a discount” making it seem like a store membership. I asked if it was a a membership and he said no. This kept going around in circles with him constantly being vague about what exactly he was trying to push. When I said no and began to walk away he finally said “it’s like a MasterCard”. I said no, multiple times but he would not leave me alone. Finally the only way I was able to end the interaction was putting my hand up and firmly asking him to stop. This was by far one of the most uncomfortable and pushy sales experiences of my life and I was disgusted how I was blatantly lied to. Likely won’t be coming back and advising others not to as well as I find this behaviour unacceptable.
Went in for a tire rotation and they screw up air pressure in tires and didn't reset my gauge inside instrument panel.
(Translated) Eight (Original) Osm
Didn't find what I was looking for.
Never have what im looking for!!! Always ask for item and they say its in order but its never there!
There's always pallets and boxes of stock piled in the automotive accessory isles/in the back corner. I'm not sure if they can't get staff to stock or if they don't have the space for it all. Also, this store only has self checkouts. They don't have any staffed tills. For the (non-sale) prices Canadian Tire charges, I expect someone to ring up and bag my purchases for me. That's the bare minimum of customer service.
unreachable by phone, always skeleton crew, store should could use some help. sorry I love home town shopping but it gets frustrating after so long of waiting and put on hold so many times.
Great place to find most thing you're looking for at reasonable prices. Isles are congested with stuff which makes it hard to navigate when you have bulky things in your arms.
Very bad customer service, bought new tires online and then requested for a callback to check when they have a free appointment to change my new tires, that I got at their store, after 2 days never heard from them. ----------------- Pat II So, this is today Jan 10th, so, they never called me back, like Amanda would say, however, las week I called myself, and booked an appointment for Friday 7th, I was unable to make it, I called to re-schedule, and I was told that they had no appointment on their records for me. I requested then a new one, they were able to accommodate today Jan 10th. I arrived today on time, and guess what? My name was not anywhere to find, after almos being treated like a lier, someone came to my rescue and found, apparently my appointment. The rest, well, no point to even talk about, despite I had already bought my tires online, and I was supposed to pay just the installation cost, I ended up paying the same amount I paid for the new tires, on another ''things/upsells' that better not to mention here, and when I tried not purchase what they wanted me to buy, then there were no hesitance whatsoever to tell me: cancel your online order and go somewhere else.!!!!!! No more comments.
Zero customer service. They also don't follow even their own policies. All the products are extremely poor quality and sourced using slave labour too. Should be a crime to use Canada's name on this store's brand.
Great little Canadian tire.a bit of everything I need and more.
Great place to shop
Stuff members are very nice and police. I was late for delivery they are about to close then I showed up at 4:30pm I requested them to unload bcz i need to go pick up in US. they took only 50 minutes to unload. Great experience ????????
Great survice
I got what I needed the price was right but the place itself just seemed a little out of whack not sure why
Great customer service.
Clean and good sales!
We wanted a bag of soil from outside and one girl at the checkout went out to check but only outside the door and came in and said there wasn't any, another girl said there wasn't any, another said she didn't care anyway and finally a gentleman came out with his scanner and said there were 41 of them. We wanted one and were looking at the bags while they were saying there were none.
Can bring my dogs Inside for treats
Got lots of filters and not horrid prices on what I needed for an oil change. Some of my favorite car cleaning supplies come from here.
I k ew what I wanted and where to find it. easy trip.
Some staff members at this store believe that people of colour are inherently criminal. Much cultural awareness training needed, to say the least.
Every thing you want
Not fair policy. Just bought a day ago for Christmas lights but didn't know that my friend had bought another Christmas lights for me. So I had to return the ligjts I have bought but this lady named Kelsey had told.me that it is final Sale. I should have told when I bought it and she also said there are signs on the floor but there wasn't. This Kelsey was not nice and she even told me to stop arguing coz I'm wasting her time. Where is the good service there? This is a rip off for customers.
Great store, very pet friendly and customer service is excellent. Thanks Peter for your help and maya loves the treats.
Never any staff in department's to help. Hard to find help if needed!!!
we like the store. but there is one customer service member who works at the Refund and Exchange position has managed to make our every trip more complicated and uneasy. this canadian tire member go by the operator #6060 and was working there at 9:42am on Friday October 22, 2021, hopefully someone there cares enough to look into this case.
Very reliable with online ordering!
Good luck if you have to take something back because it's broken. We returned a camping table because it would not clip into place. The manager couldn't understand why we wanted to return it. We would of gladly taken an exchange, in fact that's what we wanted, but they could not find the one they had in the store. Then he tried to tell us he couldn't return the money because thier receipt they gave us didn't print out the Visa numbers clearly. So they wanted to give us a gift card. We didn't want that because we wanted the money back to buy another table elsewhere. We had to threaten to call head office. The manager was rude and said give her cash to get her out of here.
Great shopping trip. Cashier was wonderful
Long time customer of the store, purchased a kids bike and the bearings in the pedal mechanism fell out. Bike is 3.5 months old. I didn't have my receipt and was told that they can't warranty it. I asked if they can look up the receipt in their system, I was told they couldn't. I asked if they could look it us using the rewards system, they said no. I left with the bike, instead of paying to have the bike repaired I went to wal-mart and purchased a new bike for my 5 year old. Decided to call corporate customer relations for Canadian Tire and ask the same questions and was told different answers. They said that the receipts can be looked up if I had paid debit, credit and or used rewards within 12 months which I did. Called back to the local Canadian Tire and they do some backtracking saying that it was just the individual store policy to look up the receipts or not. They then asked if I wanted the bike repaired and I said no, refund or store credit, they said no. Bike was not needed after buying a new one elsewhere. It only takes the one bad service experience to loose a customer.
Great service
So darn handy. Everything I needed.
Very helpful staff...knew exactly where to look. Good prices...
Similar to that of the city, they've got good automobile section too. You can also order online and pick up.
Found items easily new renos looks good
Never any cash lanes open, usually 5 to 10 customers deep at one cash. I hate going there.
We go to Canadian Tire often. Mr. York is indispensable. He knows where everything in his department is. Don't ever get rid of that man ????????
Canadian Tire Store, Summerside has everything I need. Lots of inventory and great weekly specials. Bought a Champion generator (on sale) and hooked it up, powers our whole house. Bought a ping pong table(Eastpoint 3200 series, on sale) and it is an excellent table. Staff friendly and helpful, store manager Peter Cusack, very helpful.
Always awesome
Everything was easy to find and the store was clean. I liked that there was someone at the door monitoring how many people were in the store.
It's okay today. ????
Found everything i need at decent price, conveniently confirmed by the website. I pre-ordered other items in advance for pick up due to availability. The in store Cashier was obviously overwhelmed by her duties and wasnt shy about making her public display if UNPROFFESSIONALISM. Everything else was great! GO TEAM CT!!
Amazing
Always beautiful service here, such great workers!
Great experience. Wonderful staff at checkout.
We just want to sincerely apologize to Canadian tire for our mistake of posting on their wall without findingout first what createdour problemin the first place.. Me & my husband MacKenzie MacLean did run into car problems, but not on the account of Canadian tire in Porthawkesbury N.S! This place is our favorite store on the island. We never had problems with this store or the people . The manager Tim , went up & down for us today and resolved everything for us very efficiently. Yes they're that fast! We are amazed for all the tim & his team did at the Canadian tire shop in Porthawkesbury N.S.
I love this place. If you need it it's here. Great staff lots of check outs and very helpful.
Busy this Christmas Season.
No help and didn't have anything on shelf that I needed. Terrible cluttered isles.
What can I say it's Canadian tire
Lots of tasteful stuff at a decent price. Definitely Canada's tool shed, they have everything.
Huge store with lots of selection. I called in advance to make sure the item I wanted was in stock and both the customer service rep and the seasonal associate were helpful and knew where to locate what I needed.
Not bad but bought a broken item, they returned it and got money back though
Took by out of province car into have a PEI vehicle inspection and was told it needed $2700.00 in repairs, after having the car checked from bumper to Bumper 2 month ago in B.C. Said my tires had dry rot and multiple suspension parts needed to be replaced. Took it to a second shop in Alberton and only needed 2 suspension parts replaced , ended up buying 4 new winter tires as well and saved over $1700.00 in unneeded repairs. Will never take my car to Canadian tire for repairs again!
The people that work here are all adolescent like kids with 0 work ethic and unprofessional to the extreme.That sit on the self check outs while talking and joking loudly to other Co workers crowded at the till. To being at the exchange counter and having the girl that was in the process of helping me at the counter turn to her co worker and both talk about something then show eachother something on their phone completely unrelated and about their private lives. In the middle of helping me with an exchange.
The store is fine but management needs to hire more staff. I can use the website and locate products no problem but 50% of the time, the shelf with the product isn't stocked and they are located in the overhead bins. Its impossible to find …
It's Canadian Tire... what's not to like.
(Translated) Excellent (Original) excelente
Canadian tire at it's best !!!
Canadian tire charlottetown is the worst store of all time can't stand that place
When I arrived to the store today there were 2 individuals standing at the entrance waiting to go in and another man approaching the entrance going in across from me, a member of the Canadian Tire staff (who might have been the owner of the store as he was not wearing the Canadian Tire uniform) was at the entrance guiding the line and letting people in as space became available due to capacity limits for retail stores in Ontario. The staff member told the man across from me that the two individuals waiting by the entrance were waiting to enter Marks Work Warehouse so if you were going into Canadian tire you were good to go in. I was behind the staff member so I’m not sure if he knew I heard him give the go ahead to enter the store if you weren’t going into Mark’s Work Warehouse. The staff member yelled at me as I walked in the entrance and proceeded to tell me I was inconsiderate among other things in front of the two individuals waiting in the Mark’s line, after I apologized and let him know that I was entering Canadian Tire not Marks Work Warehouse he called me inconsiderate for what I had did for the second time. From there I turned around and left the store. I wish I had a chance to say I was sorry to the two individuals waiting in the Marks line before I had left because I do not mind waiting in a line during these pressing times with capacity limits in stores, I am completely understanding of that, but I ended up going to my vehicle and crying in the parking lot for 15 minutes before I could continue home. I left feeling completely belittled. Perhaps I could have clarified with the staff member that it was okay that I went in as well, but I’m super frustrated with the customer service, I believe the situation could have been handled in a better and more respectful way. If I could give -10 stars I would.
Bought an air fryer and was disgusted to discover that it was not only used but *hadn't even been cleaned* and still had bits of food in it. When I tried to return it the manager got accusatory, blaming me for the food in the fryer (I only had it for 14 hours) and tried to deny me my refund like I have some kind of elaborate Canadian Tire scam going on. Unbelievably short-sighted customer service, and obviously they are putting returned items back o. The shelves without inspecting them. Lost me for life.
Called from Lunenburg Nova Scotia to get tools for a crew we have working up there. Staff was more than helpful and went out of their way to make sure we had what we needed. Picking up the items was even better. Locally our CTR has left a bad taste, wish we had your attitude and staff here!
Always find something when shopping. Store is clean.
All your car needs
Excellent service
Located in the west end of town has almost everything you need for home, yard, automotive & sporting needs, great knowledgeable staff that will help you find what you're looking for, has a Mark's Work Warehouse attached as well with great quality clothing attire.
Lots of stock to choose from.
Great place to shop very helpful staff especially during Christmas time.
Untrusthful place. Terrible customer service,rude stuff. I bought a bed frame and it was cracked. I exchanged it ,and the second one was also cracked. They didn't refund and gave me a stupid card to buy some cracked unfunctional products. I will never buy anything from this store.
Curbside pickup needed improvements. Thanks for being an essential service. Friendliness could improve though.
Would give them a 5 star review if they actually had inventory..... The staff are great and do their best to help a person out. Not always easy to find someone during certain times of the day but it happens. Please fix the leaking roof..... been 3 years in a row now you have pails and totes collecting water in the exact same places.
Very good service
Love it
Went and got tired today....all the service staff there are amazing!
Staff helpful, place is well maintained n kept nicely stocked.
Very helpful staff that went out of their way to help us find what we were looking for.
Terrible customer service! We order a cookware set during the Black Friday sales. They cancel our order without any reason and when we call, a girl answered us very impolitely and with arrogance without providing any other reasonable answer!
Neat, well organized for this time of year. Easy online pick up process. It’s in the back of the store* Close to many other necessity stores. Self check outs only but lots of crew to help. So many Grogu. Grogu everything!!!
Worst experience.. went there to allign my wheels.. nothing but my car got even worse after. Then went back and same result and I got one extra problem, my head gasket starts leaking. To which I need to pay 1500 dollars to fix that now, plus the wheel allignment is still not done properly. So, my car was not worth spending this much money on. Unfortunately, have to sold the car and bought a new one.
Great store. So big and spacious . Everything well stocked and usually available. Great return customer service. Self checkout aisle can be a little crazy at times as there are so many people usually here. Only downfall, if you don’t buy anything you have to push past everyone in the line to get out. Great service overall .
Helpful parts guys
Today at 1740 I had to go to Canadian Tire to pick up new paint. I had just made it in time because they were closing at 1800. Fortunately I went to the Canadian Tire in Fort Frances, rather than to Menards since i received wonderful, prompt service and they did not even mind that i came late (lots of stores employees would give remarks showing up that close to closing time). I was helped by a very knowledgeable employee (I believe his name was Jordan, he used to work in automotive I believe) He helped me find the perfect paint and it was even on sale! 10/10 would go back again.
decent store, ammo but no guns has a fishing section nothing overly impressive really
I always like Canadian Tire not much they don't have good quality great store great service
Good friendly service. Very happy.
great
Working for efficiency pei. Very nice staff
(Translated) You find even what you can't imagine (Original) Encuentras hasta lo que no te imaginas
(Translated) I loved (Original) Amei
Outstanding service.
Today they have great sales everyone is working so hard to keep the place nice organized and shiny lots of sparkling lights it feel like x'mas i was so excited, they have x'mas flowers every where I wanted to buy all of them
Honestly one of the best Canadian tires I’ve ever been too. I use to go to the market crossing one but due to their being more of a firearms and hunting section at bentall location I started going here. First off joe from the hunting sectional is a phenomenal character and well versed and knowledgeable on almost all firearms and goods! His passionate level of service has kept me coming back to browse and shop there for the past year! The sporting good section has an amazing selection and mostly well stocked in what ever you need! He helped me pick out a required firearm and even introduced me to local areas and groups. My second Major deciding factor or point is the Automotive service section. I had the fortunate luck to notice a problem before a long trip at this location and after being looked at by a third party in the parking lot I rushed into Canadian tire to see if it was service able that weekend! That’s where I talked to bill! If you have a chance I highly recommend talking through bill, he was so calm and intelligent on the matters. even while waiting in line to talk to him he was able to deal with and successfully handle a very insistent customer. Never even breaking his calm and collected demeanour! I highly recommend this store and their personal!
This is DEFINITELY a Canadian Tire. "Hey we need a piece of pipe." "Oh, we ran out and haven't got any in because of the holidays." You know, 2 weeks after.
I placed an online order for pickup the next day then I got an email saying pick up in 2 days. When I phoned the store I received no help the first time. During the second call the following day a manager was very helpful finding out what happened to my order and making sure my new order was prepared first thing
Great/ Friendly People There...Loved it...Remember That Guys ....Keeps People Coming back For More !!
Has everything a Canadian Tire should have. Had to go to two different storage locations to get larger items.
I asked an employee where the Garden Centre is located. I was directed to go to customer service to the front of the store. I do not know why the employee could not communicate to use the exit that was behind him. Employees should be able …
Came here to buy a specific humidifier ‘cause it says on the website that there’s still one left in this store. When I got there I asked one of the employees and he kindly help me find it but he told me afterwards that they don’t have it anymore. I bought a different one instead and I’m happy with my purchase.
Good bunch
I like this store ok, i can usually find something akin ti what im looking for, i find i can never really find staff so if its something I'll need help with I'll go to Kent and i find their pressboard and plastic household products are not well made and break easily so i would recomment investing a bit more money elsewhere than getting a cheaper version here.
Did you Know that if you buy ANYTHING at CanTire that plugs in > IF on teh FIRST plug in that item doesn' work > TOUGH. No return, Even though its NEW > Once you plug it in CanTire has decided it is USED and you have to deal with warranty. Not to mention Very RUDE cashiers. I won't go back. They want to sell me broken items and not take them back?? No thank you.
Not enough front line service customer related..or at check out
Good retail store!
i didn't go in the store that trip.but was nice an calm in the car i was in.
Store is kept clean, staff always very helpful. Very happy that we have a Canadian tire in the area.
Great selection I like that I can come into the store and pick up the things I want. Some stores seem to have more and more online only. Which is also useful but if I need it immediately I know I can run in and get it. Staff is helpful and friendly.
Canadian Tire brand is heavily promoting online services but fails to deliver. Staff are friendly and nice but a shake up is needed to improve overall customer service/customer satisfaction based on changing needs of customers. …
Don’t ever come here for auto servicing! It is far too expensive compared to literally ANY other shop in town. They charged me over 400$ and my car is still in the exact same condition as when it arrived..no thanks to the woman mechanic I’m sure! ????????♀️ The actual store itself is alright for decent sales though.
Great quick for a return
Good place to buy tools
Good prices
Everyone was so helpful. A gentleman from seasonal brought our gas bag in its BIG HEAVY BOX to the cash. another young man helped put it in the the cab. The cashier mentioned about the refill program regarding the gas tank so we purchased on of those too. I never saw the tanks and forgot to ask, so I'm so glad she mentioned it. She should get a bonus for that sale.!! tee her hahaha. Well she should, but dont be starting to pay them on commission only. That wouldn't be very nice.
Good canadian tire store Staff very helpful
Typical Canadian Tire, nice, clean, full of things.
Cramped, badly organized, short-staffed.
Excellent store and service
Terrific service. Organized. Pickup of online orders is superb. The bathrooms are always clea. Overall the store is well stocked, inventory is true and customer service is great when you need it. I tend to know the item and location when I arrive so I can't comment on assistance with shopping. the only option for checkout is self checkout but they have 2 or 3 staff there and often will just ring you through to be helpful. This and the North Van store are my go-to for many items ... as large as my kayak and as silly as my lawn ornaments[love that selection!!]. Thanks to all who work here...great job :)
Great experience always
Good store as usual. Friendly staffs. A bit more floor space in square footage could be be better for the staff, otherwhise found everything I need it. Thanks CDN Tire. Steeve
Bad customer service
Love this location. aAlways has what we are looking for.
Friendly and helpful staff
Just like a candy store
Staff were helpful but advertisement on their website could not be found in the store. Their website stated a vaporizer priced at $32.99 was placed at Aisle 44. But there was no Aisle 44 in the whole store. A staff member tried to help me but herself could not find Aisle 44 either. They finally called somebody to bring the item to me but I never know where they placed this item. Not well-organized.
The lady at customer service is having a bad week. Curt and unhelpful.
Best place to go for just about anything
Great place to find just about anything you could possibly need and get your oil changed. Just love this store and the staff is always super friendly and happy to help you.
Be careful. Everything over priced and will soon be on sale at 50% off.
Friendly service. Well stocked.
I visit a hardware store daily. This isn't it. When I saw wood shims for $4.59 and then saw the identical package at Menards for $.99, I decided to do all my shopping across.
(Translated) Good (Original) Buena
Canadian tire is organized Neat Busy But you can find what you need
Feeling betrayed. Manager was useless. Hey Manager, there is a reason why we shop at Canadian store. We always have an option of American companies in the market. But I don't want to give my money to American companies. I think the …
Be nice if this store would stock more then two sales items. Everytime i go to buy something on sale there is none left. Frustrating when online says there is and im traveling 35 minutes to the store.. for nothing.
Best department store around & when they have a sale..."Its A Sale"!!! Great Staff & Selection ????
Poor customer service
Always seems to be an issue with order pickup. How does it take 10 minutes to find an online order for oickup? Perhaps a better organization is required
The wife wanted to shop and support local and brick and mortar businesses as opposed to always using Amazon. We ordered items for curbside from this specific Canadian Tire but when we showed up there were 2 cars that were empty parked in these spots. So we still had to go inside to grab our items. Very pointless and completely unacceptable to allow your own employees to block the curbside pickup spots. With service like this Amazon will be taking your lunch money every day of the week and twice on Fridays. UPDATE: October 31st, 2021: I haven't been to the Bentall Complex in about 3 months now, but as I drove up and parked my vehicle I noticed a car that was familiar, which was the same Mercedes-Benz parked in one of the curbside pick up spots, but this time he was only parked in front of one of the bay doors. @CT Grandview Team this guy either loves parking terribly in this complex or he is one of your mechanics. If you had told me that you had spoken to the individual about parking in the curbside pickup spots I would have accepted your apology. UPDATE: November 13, 2021: Just posting another picture of this same car at this Canadian Tire Location. Obviously, this person is parked approximately this time, but the fact that I keep seeing this exact same car with the same license plate tells me that he works at Canadian Tire.
Horrible experience my wife wanted to use the washroom and the lady at the service counter told she had to wait. We did for 10min and we left, all she had to do was give her the key. We left and had to go to wal mart
Very awesome stuff and very clean
Great deals
Great store !
Bad mechanics, improper work.
We looked online to see if they had what we needed (wide mouth Mason jars and a grow led light). They listed the row to search in and the items were exactly where they said they would be. Excellent!
Good parking lot newly paved the store has good selection but could be expanded it has extended hours which are convenient for Sunday shopping and evening shopping when you have emergencies
Not bad place to go for your wares or kitchen supplies. I was surprised my items were actually discounted more when I used the self checkout. They should probably make sure the price tags are accurate.
Ok store
Great staff and great selection
A big, busy store but when I connected with an employee the service was earnest and helpful. The garden center is good. Always a seasonal section of deals. And you can shop with your dog! Bonus Points!
(Translated) Good customer service (Original) Bon service à la clientèle
A few good deals today.
Very friendly staff.
Canadian tires wifi has a crazy range...
Canadian tire
Went to buy something that is an instore sale. Even though there are more than a dozen showing as in stock, a young girl couldn't find any. She also couldn't find something different for another woman that was also in stock. They also would not give us a raincheck.
Nice store and easy to get around in. Staff (Parker) was very helpful.
Small store compared to Charlottetown and a bit of a confusing layout.
Cluttered and small. Hard to pass people. Things not marked right on shelves.
Called to see if I could get a tire repair done today. Tire is leaking air as it has a nail in it. Service manager was at lunch. Was told shouldn't be a problem as we have two tech's and nobody booked for either at 4:00pm. No problem I called back at the suggested time and boom...can't get you in cause we are booked solid. I explain the situation and the response I got wasn't close to what I should have heard from a service manager representing a retail business. At any rate I have no other choice but to now wait until Monday. I gave one star as this review system won't allow me to post with zero stars!
My first tire change experience in CT would like to be shared with you. I decided to choose CT's product and service because of a friend's recommendation. So I have placed a tire purchase order for a set of 4 new tires on Tuesday. At that time, the online CT system showed that the tires which I want were enough in stock. Then I have waited for 2 days to get a confirmation email from CT so that I can book an automotive service to get my car's tires changed. However, on Thursday, I got a call from CT to let me know only 3 tires are available now. And they suggested me contact other locations for help. Because they can do nothing currently. They also cancelled my order at this store. Meanwhile, it also takes several days to wait for the refund transaction to my credit card, as soon as Saturday morning. I do not have enough money to place another order simultaneously so it brings lots of frustration to me, and I cannot do anything but wait. It means nothing will be changed in 5 days for me. If I lived in a village with a slow-paced life, it would not matter to me. But 5 days make a big difference for people living in Metro Vancouver. As one of the most trusted domestic companies in Canada, CT's operation and management made me taken several days to go back to the starting point again after a series of setbacks. Instead of rigidly refuse my purchase due to being out of stock, you might not have to cancel the order if there is an alternative solution to get resupply from HQ or other locations. I do not know the reason why each CT location is so independent. As far as I know, the big data cloud could provide lots of significant information for big companies. Summer and winter are the key moments for vehicle users because climate and weather can influence automotive performance dramatically. And I have noticed that many brands of tires have been sold out at this moment attributing to large demand probably. If CT could use big data technology to ordinate the product supply and relevant service, the efficiency would be upgraded to a large extent. Cheer up.
These guys took the time to get my wife and I back on the road after a major brake failure in my car. Extremely good to deal with, friendly, and understanding.
Very very bored
good service
If you want to have an easy weekend after the snow fall, you better visit this location. They have plenty of ice melters and shovels. Don't get caught off guard. Also very friendly staff on the floor and check out machines.
Aways have great deals at Canadian Tire.
Great selection
Nice place. Good location, but the way store organized items are a little confused for guets …
Large selection of product. Couldn’t find staff help anywhere.
This store has everything you would expect at a Canadian Tire! They’re decor and seasonal items are always top quality. Don’t normally shop at Marks Work warehouse but we got some good quality compression pants. The staff at the counter was super friendly and helpful answer questions about the new triangle rewards and how I can put my paper Canadian Tire money onto it. Great store, well stocked!
Inventory is never accurate online.
Friendly, helpful staff. Had my order ready for me (all I had to do was pay and then we loaded & I left) right before close (only time I could get there), very nice and funny. Great experience ????
Probably the worst CT I have ever been to. Low stock, aisles are often cluttered and some staff at the till are not very friendly. Also the hours seem to be much less than other CT stores.
Went in and needed some help with a couple items. I was talking to one of the workers named Cole, and he helped me get three items off of the flyer and got them from around the store and in the back. He gave good conversation and I was very impressed. If I needed anything else I found him to help me. I tried to get a review card but the cashier said the store doesn’t have them. GREAT SERVICE!!
Always a pleasant place to shop. Knowledgeable, courteous staff.
Nice people and wonderful service. Thanks for the great service....! I was on my road trip to Cape Breton for enjoying fall at this thanks giving long weekend. Accidentally my car's front wheel hit pothole and rim was damaged. Because of long weekend we could not find any garage to fix that. We reached store on closing time. Thanks to the Canadian tire staff who help me to find a mechanic and stand besides me. Excellent support from staff.
Great prices and good selection makes this a place I like to shop at a lot.
This store does not carry the full inventory of stores in larger centers but does have great service and helpful staff.
Never take your vehicle here for service!
Great store they're almost always have what you need in the prices are good they have some great sales
Nice Place.
This Cdn Tire in Port Hawksbury was the only one around that had the food dehydrator that was on sale. It showed online the store had 5 so I hopped in the car and drove an hour to get there. There were none on the shelf so I asked and the woman looked it up and said she would get me one from the stock room. While I waited for her to return I was asked 3 times by different staff members if I needed help with something. I have never been in a Cdn Tire with such attentive staff members. Well done!!
Great place
Good place
Super place AAA ????
Google Pay not supported
Was able to get what was needed here
The online follow up is awful. You wait for your magic claim number via email only to find out it's held for one item. No email to tell you that!!!
This store has 3 levels, very big and they always has promotions which you can’t see at flyers. I bought and installed new set of tires here, every people is nice and professional especially Mr. Tao. Thanks
Rude service, nowhere to be found. Even the employees don’t have a clue where products are located. Came in for a yoga mat, after 50 minutes of talking to 6 staff members I found it. What a time waster
Quoted me an outrageous price to fix a radiatir fan in my car. Around $700 after parts and duties. Took my car to ok tire and had it fixed for $140... Needless to say i will never take my car to canadian tire again.
Return service only good for 90days of my oil filter. Can't get refund or trade for other item.
Man bible
They were sold out of what I needed and maybe 2 weeks before they would get more. Is the norm at our Canadian Tire . Rain check.
Luckily for them, they have a lot of stores with a lot of products. I've lived across Canada and am amazed that every single Canadian Tire employee has the natural ability to avoid their customers by any means necessary, and infinity more amazed that they can spend their days surrounded by products and manage to learn nothing about them. In a world where hospitality is the foundation of any business, I applaud Canadian Tire for their rebellious stance. *slow, slow clap*
Did get what I was looking for but great friendly service
My past review was 1 star, because last time customer service here was awful! But after today that Kyle from auto parts was so so nice, and truly willing to help, I’m adding 3 more stars. Thanks Kyle, you could just say “sorry, I don’t have it”, but you went above and beyond for us and we truly appreciate it. I’m not rating 5 stars because, seriously, last time you guy treated my husband like garbage, but Kyle is awesome, for more Kyles!
Shed: 5/5 Delivery pricing: 1/5 My review wasn't accepted for Canadian Tires website, apparently it did not meet …
Everything we need for electrical is here.
Dont waste your hard earned money here. They dont honor any items they sell like they used to. Terrible manager and business model they now have. If it breaks so what is their mindset as they already have ur money ... Shame on this place..
Typical Canadian Tire store, all self serve checkouts and only 1 cashier on duty. Finding a staff member to ask a question can be a bit tricky. The auto service clerks have a habit of ignoring customers on a regular basis.
What a wonderful oasis of everything. Like a mini Costco.
Went for bicycle got it
I came in for a fridge and water cooler that were on sale. The staff immediately went out to the warehouse to retrieve both items.
I take my car there for regular maintenance and they're the most honest place in town, that never tries to sell you any more than what you actually need. I trust them. Go their first whenever I can.
It's Canadian Tire, there all the same.
Friendly staff I like the app and how it helps me know the inventory amount and aisle number
Great Canadian Tire. Lots of spring goods. Firearms etc. Love it.
Great variety
Love that store and I love their great sales every week!!!
Kid didn't know what an outdoor fry pan is.
I get some business things there
No check outs. Something seems to go wrong often with the checkouts. Slow technology without the proper human interaction at the till might as well go to Amazon. Floor staff makes eye contact and they run, don't want to ask questions
Staff are often not present, seem reluctant and return policy is terrible!
Friendly staff.
Out of black paint tone... Out of riding lawn mower filters... Brought in old battery with the tag. Refused to return 20$ deposit for battery I bought last year... they found my purchase on their database but insisted a receipt was necessary as evidence of purchase. Staff were friendly and helpful. Automotive guys solid and knowledgeable. Manager unhelpful and unapologetic. After spending a lot of money over the years at this store, I would have been happy if management made any effort in troubleshooting with me; rationalizing their position; or were even a little apologetic. I will make every effort to take my business elsewhere in the future.
Great location, but the store is too small to have the variety of goods the larger stores have now.
had a problem trying to return a set of headlights, the store was very busy and the staff were very helpful. however I had lost my receipt and they were unable to exchange for the correct set. I later contacted peter ( general manager) and he was able to help.
Great place to get tool's
Nicest hardware store in Ft. Francis, On., Canada
They try to avoid you incase you may ask you a question. They never say can I help you.
Their workers was really helpful and nice
The staff was competent and courteous, helped me find the item I needed quickly
The sales representative was very kind and helped me find what I was looking for in a timely manner
Great service and well stocked
Very friendly and helpful Prompt and efficient.
Super sweet People
terrible checkout service, store aisle are so full of stuff you can hardly maneuver a cart
Shopping asked for price match on an item. Yes they responded but rules prohibited a purchase. Bought identical item for a sale price. Customer service rating "Poor"
Good service
Very good and friendly.
Usually has a great selection and sales
Being from the States this is a great little store. We do not have the Canadian tire. The store had a great selection and everything we needed. We were on a trip North in a motor home pulling a Jeep. We were able to pick up several miscellaneous supplies that were unexpected to be found in one place. Service with a smile as well... didn't hurt.
Its like a dollarama that's more expensive
Clean store, good place to get some sport and good stuff and for your car.
a "go-to" place
Hardware store
Always the best
Very friendly staff
Peter is the best always willing to help.
Great staff very polite dog friendly Haley Ashley are two people i dealt with often and had great conversation with aswell as the help was incredible and overall the rest of store staff were an amazing help. Thanks guys
When I need something I go nothing special
Well kept store.. it's very clean the workers are always on the ball keeping shelves stocked and there when you need them.
So I select these alloy wheels for my Honda Accord and they ordered it for me. Yesterday I had my appointment to get them fit on my car. When I went at Canadian tire yesterday all of sudden they said these alloys are not fitting to your car which was ordered by them after taking all the information regarding my car. So the service department lady said you have to order new ones which will take 2 weeks and then they will have to book another appointment for me which takes forever or we have steel rims which I never wanted. Not only this the lady was not even accepting that its their mistake for not ordering the product I want , she told me this way that I am gonna save more money. In the end I had to compromise after waiting more than a month because I had no other option.
Never seem to be stocked
A certain employee of this store can definitely use some customer service training. My wife and I visited the store today and bought two folding tables. We picked up two tables from two large stacks on the rack. A large tag with a description matching the tables showed a sale price. The tables were on the lowest rung of the rack and the tag was below the tables; thus, it could not have been for another product. At checkout, we were helped by a very pleasant employee in training (as it said on her name tag) named Aisha (I believe that was her name). She rung up the tables and when paying I noticed they were at full price. I paid anyway and asked her to double check the price of the tables as they were listed on sale by the tag. I also told her (and I emphasized) that if the tag was a mistake, it is fine, I will still take the tables. I just want to pay the correct price. Aisha told me the price that came up on the scan is usually the correct one. She called over one of her colleagues for assistance to double check as I assumed she was still inexperienced. The colleague - a shorter girl with glasses, short dark/black hair, and a bad attitude - came over and said, "Let me see your receipt." I was struck by the tone of her voice as it was certainly not customer friendly. After she took my receipt, the colleague simply came back and said in the same tone, "We have no record of that table being at that price." The entire time she stared at my wife and me like we were criminals trying to swindle a discount. My wife told her it's fine, but we would like to notify them then to move the tag as it is confusing and can mislead other customers. The colleague responded, "Customers put products back in the wrong place all the time." She was insinuating that other customers placed the tables mistakenly on top of the discount tag. I then responded that it cannot be because two LARGE stacks were there on top of the tag. The colleague didn't say a word. She just gave us the same stare and walked away, again, acting like we were trying to cheat the store. Aisha apologized for the inconvenience and thanked us for coming in and wished us a great day. If it wasn't for Aisha, I would give this review zero stars. I really hope the colleague gets additional training because customers should not be left feeling the way we did. I would hesitate to recommend this store to my friends and family.
Great place to shop for all your needs.
I just love this place it the best
Clean and friendly
Great deals
Great customer service
Went there to purchase a Dyson that was on sale in the flyer. We did comparison with what was on the shelf and made our decision but, there were none on the shelf. In fact, there was a sign saying find an associate to assist with any of the Dysons. We found an associate and asked for help. She replied not looking at us "Just a minute.". When she turned with her price gun in hand we had taken a photo of the sku and showed her. She typed it in and then said " Are there none on the shelf?". We told her there weren't. She responds "Well....I'll have to go upstairs.". She yells across the store to someone saying how she has to go upstairs for a vacuum for a customer. Her tone was rude. We felt as though she was terribly inconvenienced having to help us. I get it. Maybe it wasn't her section. Maybe she was busy. She could have handled it much better. She chose not to. We chose to purchase our Dyson from East Coast Furnishings instead.
They had a great amount of inventory of what I was looking for (Thermacell mosquito repellant device) and the staff assisting me were courteous and friendly.
Great selection
A++
Yes they had what I needed.
People can find just about anything a person is going to need.
Young fellow working was very helpful
Always great customer service
great. 5 gal pail 15-40 $60 rotella
Couldn't find a bathroom sink with the right dimensions in town, but the first one I looked at was the one I needed. Who knew? LOL.
(Translated) In May, it is still possible to buy ice skates. (Original) En mai,il est toujours possible de faire l'achat de patins à glace.
it was fantastic
Way over crowded I would not recommend going to Canada in Tire on a Sunday people wait out in the parking lot on Sundays till it's open. Crazy
PEI Travellers were very pleased with the pleasant, exceedingly efficient and timely service provided by automotive staff for repairs to 2010 Toyota alternator. The car broke down in Baddeck and had to be trucked to your shop for repairs. We were disappointed with the lack of rental cars in the area – it may have been due to COVID-19?? We got to spend an extra day in beautiful Nova Scotia and were elated to receive the phone call that the repairs were completed – sooner than expected on our part. Thank you so much for your efficient service…Sandra & Claude
Do you need something? they might have it.
Friendly staff, great selection, come shortly after opening for a more relaxed atmosphere
We had our car towed there because we were in an accident. We left by rental vehicle to our destination to come back at the end of the weekend to pick up the car and it was supposed to be repaired and ready for us to drive back home. When we came to pick it up nothing was done to it and they didnt even order the parts yet! The parts took over a week for them once they finally ordered it. So we had to carry on with our trip back home to NB with a rental vehicle which cost over $1500. When trying to pay for my work done from NB they would not accept credit card, bank transfers or cheques. We went and got a money order. John the owner didnt even know what that was! Then he was a real piece of work Rude, Yelling and Verbally Assaulting because we sent in a money order...I guess he wanted a certified cheque and didn't know what a money order looked like, Both are guaranteed funds. So after all his psychological mentally unstable attitude we find out that he wont release the car to the towing company even after the parts and service manager spoke to us and got our approval to release it. He is then telling us that we need to fax him authority to release it, that emails aren't accepted and hand written note scanned and sent to him is not accepted and that it HAS to be Faxed. As soon as he got on the phone he yells, telling me that my car has been a problem. This guy has NO customer service skills and when asked if he speaks to all his customers like this he admits and says YES, I DO! The rudest, mentally unstable man I have ever spoken too! If they had done the repair when we dropped it off as they said they were going to and completed the work on time we would not have had to spend $1500 on a rental $800 on towing to Kenora for auto shipping and $2000 to have it shipped back to us. Totaling $4300.00 expense to us because their work was NOT DONE! Instead we would have just driven our vehicle home fixed. All it needed was a wheel bearing!!!! Unbelievable!!!
Terrible prices, shoddy products and staff who are stretched far too thin.
No stock on shelves hard to find items in the store
Great store
Always helpful staff,great deals and never long line ups
It's not bad
Friendly and helpful staff - selection is good - in store and curbside pickups have always been great
That Garrett guy really knows what hes doing!!
Pretty useless store let's be honest especially the auto parts section they are really not helpful and 9 times out of ten they do not have or cannot order the parts for you would give 0 stars if I could.
Overcrowded aisles and scattered products
Good selection of items. Very well organized. Staff are friendly and happy to help. Ordering through the store is quite difficult. I would rather order online and pick it up at my store I have had better success this way.
Easy to find what you need.
Friendly workers
Always can find what I want
Disappointing...
Nice store, not too small or too big. Fairly complete and we'll stocked. Easy to locate and to get in and out of. This location also fills propane, including being able to fill tanks that are not remove able from big rigs. A little snug getting around the fill station if folks have parked near it but very doable. Very friendly and helpful staff as well. The one thing I wish is that they would set up a service to deliver large items, like a shed. I know we are an hour away but that kind of service means a lot to us and we would be willing to pay a reasonable fee for it. I highly recommend this store.
Super nice people very helpful
Small store nothing special
Very good. Lots of items, auto garage also there.
The other day I came in to pick out a bookshelf that I was told by another location would be in stock here. As I walked in, I asked the first person I saw and they completely brushed me off and said that they were out of stock. Didn’t even bother checking; a complete joke. I went to customer service to ask for assistance but the lineup was ridiculous. I was just about to leave before I was approached by a worker asking if I needed any assistance. I explained to her my situation, and she did not hesitate to run to the back to double-check if my bookshelf was in stock. Did not take long to see her running down the aisle with a cart with my bookshelf in it. She mentioned how there were a few more in stock in different colours, and ended up selling me on those as well. I was also interested in getting a matching TV stand, and she made sure to assist me before helping the other customers. I read her name tag and noticed she was a trainee, yet she delivered exceptional service. Julie, if it wasn’t for you, I would have easily rated a 1/5.
It is a great store to shop in.
Purchased a replacement battery, for Mazda 3 2008 GT 2.3L Auto, their computers gave me the wrong battery. Advised I had to add a 2x4 piece of WOOD as the battery was too small, they blamed me stating I was wrong and the computer is correct, even showed them the original battery core was different. They advised there was nothing they could do, as the computer is correct. I have no modifications to my vehicle and they were unwilling to help me further. Forced to go there to buy small things because of the small town, and it's always a bother to get assistance, or they lie that they don't carry something, even though I just found it on there large computer in the front of the store..called them out...then they circled back and said it must be Out of Stock. Asked if I could order it, and said no.....i'm always pleasant to the cashiers even though the part people didn't know about my battery.....still bad customer service as well.
Wide variety of items
(Translated) Large area and lots of choice (Original) Grande surface et bcp de choix
Found what I was looking for. In stock.
Has all my needs, parking OK.
We have always had fantastic service at this store. Recently bought tires and had them installed. The young clerk in the evening was very friendly and the installation was good. The re-torque was quick with drive up service. There is a very good selection of products in the store for a city the size of Summerside. We also just purchased Christmas decorations and staff were very helpful. The front cash staff are very pleasant, although the cashes themselves could use an upgrade (narrow and limited space). Thanks.
Had every thing I needed here great people here thanks for the help when i was their
The boys in the garage helped me out quite a bit, however - the whole store is saturated in dangerous levels of RF radiation from that mobile tower behind it. 15 minutes max visit time or your DNA will begin to degrade and unzip.
Poor customer service, no such thing as social distancing in Canadian tire! Extremely hard to return products!
My favorite store. They were offering Nespresso coffee; great marketing for their brand. It worked, we now enjoy at home. Also with Mark's Work Warehouse inside, it's even better ! Picked up a pair of high-quality, waterproof Columbia hikers for the winter.
Raymond Polz was very helpful in finding the items I was looking for. Good job Raymond ! They should have more like him. A very nice polite young man.
Went for a fishing hook, left with camping chairs and a thermacell
The cashier at lane 1 seems not in the mood to serve the customers. Granville St. Summerside, PEI branch.
All your family needs
Won't take back their own propane tanks. They could exchange it for a new one, but If I didn't want a new one they couldn't help.The lady behind the counter told me "I could try a propane store" If you sell a product, either take it back or know where your customers are supposed to take it. This isn't something I can just throw in a trash can
Quick delievery of curbside order... Quick service at the auto department -replacing flat tire I brought it. ????????
I went out of my way to get a specific product from them which was apparently in stock on there website. 10 to be exact. They had zero and didn’t seem too concerned about wasting my time.
Sale every week.
Pretty good selection of goods great staff
Excellent service
Got what I needed
Very rude staff, hard to get around the isles of the store. I was very disappointed.
Good job
Awesome customer service, purchased a bike here today. Staff was super helpful and friendly
Do not purchase Dyson Products at canadian tire . you cannot return faulty products, REFUNDS ARE NOT AVAILABLE
I phoned looking for a certain snow blower that the inventory said only one was in stock, the guy put me on hold to go look and came back and said he couldn’t find it in store that he would look outside and put me on hold again, which I didn’t mind, then a different guy answered and he sounded annoyed, I said I was on hold while a guy looked outside and a few seconds later it hung up on me and I would bet money that it was the annoyed guy who done it. Hire better and honest workers!
The workers at this Canadian are friendly and if you need assistance they are gladly help you.
Found what I was looking for
Great prices
Was not there at this time don't know why I was asked how my visit was there
My 2nd time in a store since covid and I felt very safe. Thank you, Canadian Tire
Clean store, eazy to find and park, but service is everything. If someone waits on you and is help full consider youself lucky, just finding someone can be hard.
Good
I’ve never been asked to apply for a credit card here and as long as they don’t will be good otherwise very informative staff
No stars, thumbs down!
Friendly staff
One of the most disgusting washrooms of any retail location. A germaphobe’s nightmare. They make this store easy to get in, but hard to get out. Checkouts are always understaffed. Cluttered, small, cramped location.
(Translated) One of the best stores for your car. They have a large assortment of reactions and accessories for your car. Tires and wheels at very good prices. Maintenance service to your car. It also has a sports section, toys, decoration, kitchen and more. Get your Triangle points card and get good discounts and promotions (Original) Una de las mejores tiendas para tu auto. Cuentan con un gran surtido de reacciones y accesorios para tu auto. Llantas y rines a muy buenos precios. Servicio de mantenimiento a tu auto. Ademas cuenta com sección de deportes, jugueteria, decoración, cocina y más. Obten tu tarjeta de puntos Triangle y Obtén buenos descuentos y promociones
They prices are 3 times highwr then anywhere else
Almost everything you need, in one place.
Great place for most of your needs
I loved shopping here today. This store has an astonishingly wide variety of things needed for a home, all at great prices. Aisles were well marked, and employees were efficient, courteous and professional.
Store is great but need more cashier took a long time to cash out
Small
Pretty good selection and very friendly staff
While the store keeps a fairly okay inventory of what you would expect at any Canadian Tire store it is probably one of the least organized stores I've seen. - Aisles are consistently filled with full pallets of merchandise making it a rat trap to navigate, heaven forbid you need to push a cart around the store as it's more of a challenge than it's worth. - Counters are rarely if ever actually staffed. I can't tell you how many times I've had to hunt down employees at the parts desk or even the sports desk to help. In the past they had call buttons that would eventually get someone's attention but they were removed long ago. If you can wait the week or so for delivery I would recommend ordering online to door everytime. But if in a pinch they have affordable tools and parts.
Like the company and products, severely dislike this particular location. Constantly disappointed with how this store is run, from refused orders to down right denial of service
Gets everything you need
Great store
Clean, fast and great service.
The store is big and has many items, very handy. But it has its own return and exchange policy. I mean it is way more limited than what Canadian Tire said on its own website. Should all CTs follow the same policy?
At the Port Hawkesbury Canadian tire store, the employees are happy and helpful, and the store is clean, accessible and well stocked.
Great place to shop
I love Canadian Tire!!
The staff very rude and disrespectful
Customer service representative was obnoxt
Needed emergency supplies, can always count on Canadian Tire...this one did not disappoint.
Canadian tire was nice. We got a real good deal on a set of pots and pans. We also got a very good deal on a tree-lighting tester. Canadian tire seams to have lots of good deals and with the American exchange we do even better.
Same as every canadian tire
Great place to shop
Awesome
Good place to shop auto motive
Good selection but very frustrating trying to maneuver a cart through the aisles with the excessive boxes, ladders & completely blocked off aisles. Obviously have a storage problem and use the store front for all the huge boxed stock.
Found what I needed. The website told me the aisle.
Great service
Big inventory selections fair price
Prompt and friendly service at this location. Returns are a breeze.
Love Canadian tire!
Fantastic store
Placed an order (over 200$) during there Cyber Monday promotion where you received 40$ when spending 200+$. The item I was trying to purchase was listed as available with the aisle number. 2 days later I get an email saying my order was cancelled and that the item was no longer available in store or online. It's not the first time I find available items on their website, which is one of the worst website there is, to find out once in the store that there no such items. Canadian Tire needs to start investing in their website and paying their employees better, they don't seem happy. None of your stores has a overall review above 4. Say a lot about the company.
Had what we needed, easy to find, typical Canadian Tire
Bought a vacuum here and, after it broke down, got a replacement. Great customer service here. Speaking of vacuums…. You know what else sucks?…..Canada West Vets.
For all your Hardware Needs
Great place to shop
very friendly staff and great selection of assortments.
They don't got it you don't need it!
The Auto service was excellent. I needed quick service done to keep our vacation on schedule and they came through. They did what needed and got us going quickly.
Excellent store, reasonable prices. It has a little bit of everything and usually what I am looking for. Helpful employees too
Found what we needed.. bought it
That's it
Hard to find the workers sometimes
Merchandise blocking aisles Very disorganized
It's a Canadian tire
very bad customer service.
Canada's #1 Christmas store.
Well when asked for help no one came
Jordan and his team are awesome! Whenever we need something for our business renovation projects they are happy to help and will get it done for us!
Love the prices. Lots of merchandise and friendly staff
Curbside pickup has been fairly simple since the Ontario covid lockdown. Stuff is usually ready within the day but sometimes can take up to a couple days depending on if you have multiple items. Always good service though.
Love that internet tells how many Available and the aisle
Fills most of my car/home needs
horrible organized! too much crammed into to small of a space
Good
They have drano
Excellent customer service!!
best place to shop
Very poor service. Won’t be back
Loved it
Customer service is ok at best
Smaller location but nicely laid out. Staff have been very helpful and friendly every trip I’ve made, especially since the new owners took over. Checkouts are sometimes understaffed but a little patience and kindness from other customers would be nice. Special thank you to Scott from the warehouse for being so helpful answering my questions last Saturday
Seems like no delivery is available, other than that, it is one of the big home products sale store.
You have to actively look for anyone to help.
Not recommended for auto service! I've taken my car there multiple times for oil changes, inspections and general work. Each time the customer service was awful and I was treated like trash.
(Translated) Service in one language but very professional. (Original) Service en une seule langue mais très professionnel..
I like there location great staff
Service is terrible, staff is not friendly. They are the only place in port hawsbury that can fill propane tanks and they treat you as such. Now there fill Station is broken down
Seems to have staff aplenty and everything I'd expect on the shelves.
The prices OMG (auto service) but other than that you can have super great deals
The line-up for customer service is ridiculously long, but if you are fortunate enough to get Julie to help you out, it will be worth it. Made my experience here much better than it has been in the past. Very patient and nice girl to help out with returns and any other of your concerns.
i think maybe you should update your hours to match what you have on your answering machine and post your holiday hours when they occour .
Same as all of them
(Translated) Very good for specials! (Original) Très bon pour les spéciaux !
Great store
Great customer service
Went shoping there when i worked in the area, 1997-98. Wery good store.
Poor management, leading to unprofessional behavior by Employees. Too bad.
I came in this morning to get a snowblower
Worst store ever. Workers ran away when asked for help . And when one finally spoke to me I ask where something was she said I don't know maybe over there and pointed . I just left the store without buying a back pack and camping gear . Headed to Walmart thank you.
It was ok except for having 1 cash open .. we were 7 in a line up and only one register open
I believe most of the good reviews on this place are from the people employed there or family and friends . I thought I left service like that in Ontario. The help simply ignored you or disappeared when you came close. Seems to just be a place for the workers to hang out. I'm afraid if it was my store and could only find employees like that I would just close it up. Don't forget I don't have to and won't shop there again. A bad day for them ? Maybe. On a good note the guys in the garage were exactly what a was expecting from the good Nova Scotia people. Don't forget lady's there could be someone like me in there everyday just to do a review.
Very helpful got what I wanted
Friendly workers and good prices to all u need for any season
Online inventory never updated, looks like the aisles were randomly numbered by the managers 2 years old child and you have to go through the entire lineup to exit the store even if you couldn’t find anything you were looking for.
Avoid buying anything that you might have to return!!! Their return policy is terrible!!! The people are nice and helpful, but I will be shopping there a lot less!
Awesome product and service
just your typical Canadian tire to get your needs. for this trip I need to go grab some headlights, but I've also bought many light bulbs and other miscellaneous household items here before.
I went on website and found 9 peaces of certain size garbage bags. When I went to the store I found only 3. Better organization please.
I like shopping there's all kinds of things
Slow cashiers
9 times out of 10 my experience there is spot on, a couple of weeks ago a CSR wouldn't give me the time of day so not such a fan on that day. Overall tho experience in the store are great!!
Could not find anyone to help
Alway nice people trying to help
Try to return a useless portable AC, only used for one night (two hrs to be exactly), the machine was super super loud, no one can sleep while it running. The customer service girl told me since I bought from another store, they can only refund me in store credit, since all CT stores are owned by different owners. Personally I don't care how's CT runs as a company, however as a public company they should treat customer just like Walmart or Costco. Next time before purchase anything from CT, make sure you understand their return policy, not very friendly to consumers.
Lots of staff available for assistance.
Nice store, great staff.
Nice people make for a great experience
had a great experience here! was looking to buy balloons for my grandson's birthday and was helped by a kind young man. Medhi I think his name was? I wish my grandson was more like him haha. There was also some good deals on, which are always a plus. Overall, great service and nice location.
Can't beat good ol' Canadian Tire °
Lots of seasonal stuff on sale, since it is almost Christmas. Quick checkout . Friendly staff.
Office staff very enthusiastic. While the mechanic talks very rudely with the customer. (young Asian guy) behaves as a thug in an organized work environment.
This place is very poorly managed, disorganized and quite honestly a nightmare to deal with. Online or not - they are unhelpful, unknowledgeable and have poor customer service. Every encounter with this store is frustrating and more effort than what its worth.
I was not pleased with how a warranty for my battery was handled. To say that the person who looked after warranties was not in the store after I had removed my battery from my truck is not acceptable. My option was to wait there for close to an hour. What do you think?
Horrible customer service on 4 different occassions!
Had just what I needed for my camping trip repairs. Friendly cash staff.
Was great service ! Top it off the girls were pretty !! ;p
Staff in the summerside store is great.
Closed Google had wrong hours
Love it
They have products great service
One of the better Canadian Tire stores I've been in. Helpful staff too.
The store has a great selection and you can always find a great buy! Only one problem, the staff is not very friendly and never ask if you need help!
A great place to walk around and check out items. Also to purchase things.
Ah Canadian Tire. A monument to overcharging and complicated returns for decades of Canadians.
Good
I love this place in the winter for their games, spring for their gardening supplies and plants, summer for their camping supplies, and fall for their sales
Was looking for something specific, but didn't find it. For the most part - it is a great store and almost always has what you are looking for. And... They still have Christmas wrap!
Good wishing store
Very hard to ave appointment ...
Canadian tire always has an incredible variety of stuff. Appliances, plumbing, bikes, plants, snacks. It’s got it all and usually have very good deals. CT is my quick go-to. There is almost never an employee that can help find what you’re looking for and it’s kind of a maze but overall not an issue. Based on what you’re looking for, their website tells you exactly what aisle it’s in.
Terrible service bought 4 tires online finally they marked the order as ready get to the store and the order isn't even ready! Come to find out they only have 3 of the tires and now we have to request a refund from our card company!! Honestly this deserves less than 1 star!
Lovely store, very clean, friendly staff.
Took over 2 hours to buy a tool chest and had to fight to buy it thought we should pay for the tool chest and come back to pick it up 2 days later everytime i go there its never run and get something always have to wait they never have on the shelves it definitely not my favorite place to shop
Nice friendly people found everything I was looking for
Very friendly and helpful staff, always look to help you and also very knowledgeable and it is situated at a very convenient location near.. Not too far from city mall! Do check out there weekly flayers! Turned out to be very helpful every time I visit and get you to the sale or reasonable price items directly! And exchange policy makes it very easy and satisfactory to purchase item so you have peace of mind if something you don't like once you buy.
Great customer service
One of the worst Canadian Tire stores when you need to return an item. Truly outstanding underperformance from a customer service point of view.
You’re better buying online than going there. I went to buy some tools, but no one to unlock them in order for me to take them and cash out, but every time I asked someone help, they called someone else, after 20 minutes 5 employees, I left…