Reviews of Courtenay Nissan (Zoo)

Ana Dietrich

They are very accommodating, extremely friendly staff. Enthusiasm through the roof! Thanks guys for all your help!

Kel R

Had the pleasure of purchasing a used vehicle from them recently. I knew Russell and approached him about one of their vehicles in stock. The process was smooth, accommodations were made to get me in whenever I wanted. Russell is super down to earth and I felt 0 pressure or push to buy. They were extremely honest with prices and their entire approach was fantastic. It made me feel very comfortable. I was not in that desperate of a position for a new vehicle but the car they had fit my lifestyle. I went in Saturday to look at it and take it for a test drive. I bought the car on Monday. The finance team was respectful with their offers and I never felt blown off or put down. they were quick to respond to my offers and we settled quite quickly. Everyone was very friendly and I felt that I got a very fair deal on the car. All in all, a great experience. Stress free and quick... Super easy, they took care of everything and I got a great deal. I couldn't recommend them more. In the future, if/when I choose to upgrade, I will be back. I never write reviews online and these guys got damn near 3 paragraphs out of me. Do yourself a favour and go see Russell.

Blaire Bezaire

Dave from service didn’t treat me well at all. The “new” tires they installed on my used vehicle had one damaged and when Costco found the damage and I proposed meeting 1/2 way to split the cost to buy a new tire the dealership didn’t even respond. Horrible service and highly suggest going to a better dealership. So disappointed. Don’t waste your time here folks. Too many good places and this is not one of them.

Rebecca LaFleur-McDonnell

A thousand thank you's to Logan at Comox Valley Nissan. You made the process of buying my Rogue painless and found everything I wanted in a vehicle in an insanely short amount of time. The entire team there is extremely friendly and helpful. I highly recommend seeing them if you are in the search for a vehicle. Cheers!

Carmie Dixon

Thanks so much to Dave Bennett and Arron Summerfelt for their help in dealing with my used car purchase. After a few months an issue became evident and they stepped up to the plate and financially assisted me with almost no hesitation. Very much appreciated. Greg Prime - Shop Foreman - Mercedes-Benz Langley.

DGM Videos

Great doing business there with friendly staff . We will deffinately purchase our next car from them .

David Carmichael

I Leased a 2015 Nissan Versa Note, from Comox Valley Nissan and also purchased the extra package for oil changes, services etc. I noticed a problem almost right away with the drivers window not rolling down all the way, took it in and was basically told this could not be fixed but that it really shouldn’t be a huge issue as it was only a small amount that wouldn’t roll down. I didn’t like this response as it was a brand new vehicle and to me it was a big deal. I went to speak with the owner at the time ( amazing customer service from him). I was told my car was a lemon and it was traded in for another of the same vehicle. Since the trade, I have had several issues. First, I was called saying my car was due for an oil change and service. I made an appointment right away as I had paid the extra money for the package when I leased it. When I arrived, I was informed that my extra package I purchased had expired and I would have to pay for my service. I left and took my car elsewhere for the needed oil change. A few months ago, I had to take my car in to have a wheel bearing replaced, my car only had just under 43,000 km at this point. I questioned how this could happen, and was told I must hit a lot of pot holes. Just last week I had to take my car back in to replace the wheel bearing again( the same one). This time that also told me my car needed front brake pads and rotors as well as a brake flush. Apparently my pads were at 2mm and needed done ASAP. Again my car now has only 43,000km. I decided to take my car to a reputable automotive shop to get a second opinion. I was told that my car needed nothing, in fact my pads were at 5mm, my rotors and fluid was also good. I am way beyond frustrated with this situation and I can guarantee when I get that next phone call about trading my vehicle in, my answer will be a big fat NO!! I will definitely going elsewhere to get my next vehicle.

Ken Barth

These guys are the best.. they got me a car that is safe and reliable for my family.. I highly recommend them. I'm so glad I was able to do business with them. There are not enough ways to say thank u ...

Hailee Jones

Got my Nissan serviced here today, and I'm very pleased with how I was treated. Friendly staff, and the service desk receptionist (Paige) is great! I would definitely recommend this dealership and will be coming back again if I ever need anything.

Max Manson (Max)

The service was great. The young lady at the front is fantastic The reason why I had to spend over 300 bucks was not I took my truck in for service some time ago. I had to pick it up after hours. So I brought a second key I could not find the key that was left in the truck so I thought they you kept it I would swing buy and pick it up later. No issue. We checked back and there was no key I ordered a new key. 300 bucks plus I started my truck to warm it up I went back in the house I went back out to get in my truck and the door was locked My missing key had been put under the front mat stepped on it getting out of the truck and had to call a service man to unlock it BCAA IN FUTURE please ensure the location of keys left in vehicle is communicated to owner

Bradon

I bought a 2015 Nissan micra from nissan and it was such a great choice for me and my family .

Alexander

Sartak did an amazing job selling me a car that i could afford and love! The support and help has been beyond expectations and has continued even after the car was mine and home with me. Thank you!

D Atkinson

Very friendly and helpful staff that care about the job they do and strive to get you the best service and the best deal possible.

Laura Janssen

Bob Leccese made buying our new Nissan Rogue so easy. First off, he is very knowledgeable, was able to answer all our questions while test driving the car. The after sale service has also been exceptional. This is our first Nissan but won’t be our last, I would gladly recommend Bob to anyone looking for a vehicle and great service!

Raiden Kovacs

Geoffrey from Courtenay Nissan is very friendly to work with when your ready for your next vehicle

Jesse

Friendly staff, kept things on schedule

Brenda Hughes

Brittney was so patient with me!! She got me exactly what I needed AND got me the best deal! Courtenay Nissan is where you should go to buy your next vehicle. Brittney and her managers made buying my car the easiest purchase I've ever made. Thanks guys!

Suzanne Faulkner

Well organized and expedient Service Department

Glen Halverson

Everyone is always nice and friendly when you come in. It's not high pressure and everyone is respectful. These are keys to my interaction with others and my levels of comfort . Keep it up!!!!

Country Girl

Ashton Lommen-Clayton was super to deal with. Nice and not pushy. Happy with our Nissan Leaf purchase experience.

Kylie Davies

Friendly staff. Accommodating and helped me to purchase a preowned Nissan Rogue at a fair price. Love the free wash and vacuum service. Great service.

Allyson

I took a 2020 Nissan Leaf for a test drive, Isabella was very knowledgeable and helped explain all the car features. She was also very accommodating and very easy to speak with. Matt is also very helpful in providing purchasing and financing options. They have a very "no pressure" approach and are willing to work with my needs.

Walter Wheatley

James was great. He went out of his way to make sure that we had a good experience and that our van was in the best condition possible before the sale.

Gloria Tremblay

Great people had tires done great price

D -

Courtenay Nissan graciously showed us a cost effective vehicle that was comparable to a TDI Jetta. From the time we got introduced to the Nissan Altima, our experience with the staff at Courtenay Nissan has been VERY good and pleasant. Every time I have gone there, for what ever reason (oil changes, free car washes, free BBQ's on Fridays) the staff at Courtenay Nissan make me feel like I am apart of the family. I find my self visiting them sometimes because they are SO pleasant. TDI is a thing of the past for us now because the gas mileage of the Nissan Altima with the CVT transmission. I would HIGHLY recommend this Dealership to anyone who desires an amazing experience while shopping for a WELL ENGINEERED product. A thought came to me after buying my third car from Todd @ Courtenay Nissan was, "it would sure be easy to be a sales person at Courtenay Nissan because Nissan products sell themself (well laid out, elegant and excellent gas mileage) and because of the great support that the employees received from there employer. I strongly believe this Dealership has RAISED the standards in The Comox Valley. If you are thinking of a new car, or even a GOOD used car, I recommend a Nissan products and with an amazing experience, go to Courtenay Nissan. Ps. I am NOT an employee of Courtenay Nissan, but have thought about it.

P M

Not very impressed with the new owners. I was promised a $250 referal card that never happened. Had an appointment at 1 and 3 hrs later my vehicle had not been touched. No apology or anything. The service manager needs more work on customer service. Had to take the courtesy car back to Port Alberni. Once I get my vehicle back, they have lost a costomer

Jc Flores

Bought a 2003 GMC Yukon from there. They took my Toyota Matrix in trade. I had a overall good experience. The truck had some issues but nothing I did not expect for a 2003 vehicle. The price was fair. The only surprise was the 699$ documentation fee that was not advertise on the sale add. I would do future business with them but I would ask more questions about fees.

Mark Edwards

This dealership lies the I bought a 2019 kicks I was told by the sales guy that they would put a block heater into the car and it was not done and now we have to fight to get one installed , not good service at all. The manager from nissan courtenay called back and is rectifying the situation , good customer service from them

Quinn V

My wife and I started looking for a new vehicle about 3 weeks prior to finally settling on our new to us Titan. From day one Robert (Bob) worked tirelessly with us to find the vehicle we wanted. We shopped around other dealerships but always came back to Nissan and Bob due to his friendly and kind demeanor. He didnt try to sell us the top of the line vehicle, he sold us what we wanted and we couldn't be happier. I would recommend if you are in need of a new vehicle head to Nissan and talk to Bob, he will take care of you for sure.

Kevin Little

Fantastic and professional service! Took very good care of me while waiting for my purchase. Definately would recommend Comox Valley Nissan team!

Michael Edward Malcolm

I would like to say that Mike Stolting as a salesman at Nissan, is not your traditional sales person. No pressure, Lots of knowledge, and willing to do his best to get you what you want, and all with a big smile from this big guy, he is genuine. Thanks Mike and all the staff at Nissan. you are a 5 star team Sue Kippel (AKA Laughlin)

Shweinna Bhurtun

Would like to thank Ashton and the rest of the Nissan team for their amazing service. 5 Stars for this crew. Very knowledgeable and friendly group who helped put me into a great vehicle. Thanks again everybody!!

Jordon Gauthier

Bob Leccesse of the sales team was fantastic. We spent a lot of time together, testing several different cars to find one to fit my needs. He was super patient, professional and very personable. If you are looking for a new or used car, go see Bob at Comox Valley Nissan!

David Wees

Great place to buy a vehicle! Customer service is their top priority and it shows as soon as you come through the door. I wouldn’t go anywhere else!

Jessica Norman

Buyers beware: Sales will swindle you into leaving a deposit but will not inform you that they are non refundable. My fault for not asking or looking into it. Sales manager would rather steal deposits then keep future customers

Kelly Trirogoff

The staff at CVN have always gone above and beyond to help me out, great crew.

janet blyth

Amazing! I delt with Mark Hoskins, my grandmother was in need of a new car but was hesitant about car salesmans. But Mark went above and beyond to get my Grandmother an amazing deal on a new, safe, fuel efficient car. He was personable, kind and really went out of his way to make her feel heard and comfortable. Mark even took us out for lunch after we had looked at a few cars to discuss which one would be best meet her needs. By the end of the day my Grandmother was so happy she even hugged him. I couldnt believe the time and energy that Mark put into getting to know my Grandma and ensuring that her needs were met. My giddy Grandma walked out with a shiny new Nissan Rogue that has an amazing warranty, life time oil changes and best of all, peace of mind! I will never deal with anyone else! Thanks Mark!

Meghann Moore

It was awesome; Brandon worked his best to get me into the vehicle that best suited me. The environment and the atmosphere here at the dealership is always welcoming; everyone has a smile on their face whenever you walk in. I am very pleased with my Rogue as it does everything I was needing it to do and then some.

Kristoffer Bills

Working with Julia was an absolute pleasure! julia is extremely patient, I never felt pressured to make a decision, and most importantly, a professional - who knows the car business inside and out. The buying process of my murano was easy and fun. julia made the buying experience even more enjoyable with her knowledge and humor. I highly recommend you talk to Julia if you are considering buying a new or previously owned automobile.

daiane r.v.

Nice experience really good customer waiting lounge had Maria help me out through my experience at Nissan highly recommend

Milo Yakibchuk

Helpful and friendly staff. Definitely the place to go for new or used car sales.

Krista and Mike Wood

Sarthack Tembhekar was a pleasure to work with. He was pleasant and helpful and willing to go the extra mile for his customer. I would recommend to any prospective customers that they ask for Sarthack.

Jenny Auld

I found Julia to be very pleasant ,knowledgeable and available when I needed her I would recommend her to anyone. I love my new Rogue it’s the nicest car I have ever driven.

Comox Valley Boxing Club

Mark is professional, helpful and friendly :)

Angeleen Olson

I had a terrible experience with Courtenay Nissan. I was selling my 2019 truck privately and they reached out to me to buy it, we agreed on a price and they bought it. Long story short I didn’t receive the money for the truck until just over 4 weeks from when they took the truck. I called multiple times throughout that period, finally I went in and talk to them and he said he was going to look into it for me, I asked him to call me with an update and he never bothered to get back to me but finally I received my money. I will definitely not do business here again.

james laidlaw

Awesome experience at Courtenay Nissan. Todd and his team went above and beyond with assisting me in purchasing my new vehicle whilst also maintaining respect and a no pressure approach!

Jane Morrison

Julia was great! Would recommend her to anyone making a big first time purchase. Friendly staff all around that made me feel comfortable.

Marco Procopio

The staff were all very friendly & courteous.

Jixton

Very helpful service department and everyone friendly.

acadia adventures

Had a great visit and Julia the sales person was very helpful and informative. Didn’t feel any pressure and was very happy overall!

Scott Van Achte

Very good sales presentations. EV charge point.

Pmason 7145

Never very satisfied with their service or general organization.

Jamie Boyd

Friendly staff and work on vehicle exceptional

nathan manuel

Thank you Sarthak for the great service. You had everything ready when I arrived. You were so easy to deal with. Thanks again. I love my new 2020 Sentra.

Whiskey Ginger

Excellent, courteous service,

Tammy Ewert

Ashton at comox valley nissan is amazing! He got us into an amazing nissan micra by literally making miracles happen. He gave us confidence and was very welcoming. An excellent, kind and friendly person. He even sent us off with a full tank of gas and and a huge sense of confidence. Thank you Ashton And thank you leanne! Go Nissan ????

push22frets

James is one of the best salesman I have dealt with. The staff at Courtenay Nissan are amazing. This dealer bent over backwards for getting us into our vehicle. Great service and staff. If I could give 8 stars I would.

Scott Stevens

Alanna at Comox Valley Nissan is amazing! Definitely would recommend her to anyone looking for a new car!

Vernon Brewster

Bought a Nissan altima through Nissan comox valley. The experience with my sales representative (Ashton Lomemen) and the team was very welcoming and professional. I would definetly come back to them for my next vehicle.

Patricia Henderson

Courtenay Nissan was very patient with me and listened to what I needed within a vehicle. I recommend Courtenay Nissan to anyone looking for a car, especially their sales consultant Brittney. She is the best they have!

Derek (InkedGoProAddict)

Great experience. Mike was very helpful and knowledable about the vehicle i wanted to purchase. Both my wife and i have bought vehicles there and both times the service has been exceptional. Kudos to comox valley nissan and there staff

Joshua Robertson

This is my favourite dealership in Courtenay! They really tried to help me find the best deal on a new electric car! The sales consultants Isabella and Geoffrey were very supportive and answered all my questions about the Nissan Leaf and its fuel economy. It was my first time visiting the dealership and she provided all information that I needed about the Leaf and showed me the car inside and it’s modern features! Now I am convinced to finance my new electric car! I recommend Nissan Courtenay when you think about a new electric car.

Darlene McPherson

Awesome detailing, I'll be back.

Kevin Ouellette

Amazing customer service from all the staff we came into contact with, especially Geoff piper who we mainly dealt with. Couldn’t be happier with the service we received. Very friendly, personable,and responsive with all of our questions. Would definitely recommend :) thanks for all your help Geoff!

Lisa Laughlin

I dealt with Courtenay Nissan a few years back and was impressed with them then. Today was equally as good, if not better. Britney was the sales person who worked with me, not pushy, eager to answer questions I had. Everyone working there made me feel like I was important and made an effort to say hello. Purchasing a vehicle was a stress-free process. I know that next time I want to buy a car, I will go to Courtenay Nissan first. They are a great team.

Joe Nelo

I was served today by a young lady named Paige in the service department. I called on very short notice and was very surprised she made room to fit my truck in. She was extremely wonderful. Her customer service was above and beyond what I expected. She was very personable and sweet...... i really hope Comox Valley Nissan realizes what a jewel she is.... Quick and thorough service.....excellent pricing....washed and vacuumed my truck plus a multipoint check for FREE!..... SUPER HAPPY with them!!

Wayne Wheeler

Good Staff and pre sales experience. However, got short changed on a after market radio installed after sale completed.

Terry Diehl

When my wife and I were searching for the perfect car for our family, we came to Nissan and met Mark! He listened to everything we wanted and needed for our lifestyle. Then found us the perfect car. Thank you Mark and Nissan for getting us an incredible and reliable vehicle.

hit or miss scootering

Todd is the man.

C. Vaughan

We had a very amazing experience with the staff at Courtenay NIssan! Bella was very helpful in showing us amazing cars that we were interested in and Matt was also up front and honest in the details of buying our new to us car.

Laura Agostini

Mark Hoskin was so helpful finding me a car that was fuel efficient, affordable, and perfect for the family. Super fast and I still bug him with car questions and he loves it!!

Dave Merrick

Sarthak was great! Looking forward to driving my new Kicks!

Kiana Mercer

We recently purchased a Nissan Titan from Comox Valley Nissan. We are loving our new vehicle and the service we received from Colin and his coworkers was exceptional. They were all very fair and easy to work with.We can honestly say we highly recommend this dealership. Thanks again to all of you !!!

Ali Nelson

Just got a new kicks. My little family loves our new car and the deal I got. Ashton went above and beyond to get me everything I wanted for the price I wanted, and made the experience fun.

Jordan Kamprath

The service we received from Geoff was exemplary.

Keara Knox

Russell Toneff was great to deal with. A refreshing approach to sales. An honest, easy to talk to salesman. I would buy another car from him no question!

Lynne Fedorick (CPDT-KA)

Will never buy a Nissan again. Already had to replace the transmission and looking at a new one again. The car has 186000 kilometres on it. Thousands of complaints online about there transmissions. If I were you I would stay away!

Jessica Dalton

I had a really positive experience at Courtenay Nissan. Geoff was so helpful answering all of my questions and going over every detail of the process. I didn't feel pressured and I am so excited to be in a new vehicle! Would recommend. The staff in general are all very welcoming and professional. Thanks!

Megan Ratcliffe

Russell was excellent during our car buying experience at Nissan Courtenay. knowledgable and patient. Very happy with our new car.

J Doobie

It was a nice experience. Thank you Rusty and Courtenay Nissan !!!

PETER Klobucar

Good service

Shay Phillips

Great people and place to buy your vehicle!

Ian Fleming

Very professional team that seemed genuinely happy to help. Great service.

Jessi Morris

Great service dept here

Dave

Helpful service staff. No complaints

Andrew Hannesson-Keil

A Co-Worker recently bought a Nissan Qashqai and highly recommended Mark Hoskins. I messaged Mark last week asking about looking into getting a Qashqai myself and Boy Did He Deliver!! Worked his magic and got me an AWESOME RIDE! Drove all the way down to Victoria to meet up with me at my insurance place to hand off my new vehicle! I am beyond impressed and can’t stop thinking of the amazing service I received, plus the amazing vehicle I am now driving thanks to Mark! Soooooo Happy!!

Keith

Comox Valley Nissan is the top rated Nissan dealership in Canada for customer satisfaction. They beat any dealers price and don't charge all the crazy fees that most dealerships do and there are NO SURPRISES when dealing there. They beat any competitors price on accessories and tires! They give all of their customers FREE car washes and offer a complimentary BBQ for their customers EVERY Friday from 12-1! If you are in the market for a vehicle, You have to go to COMOX VALLEY NISSAN!

Derek Crook

Recall on my 2006 Nissan X-Trail Warranty work done on time, free shuttle, car wash and vacuum. Very impressed!

Pamela King-Wilson

Thank you Nissan for your great service. For helping me find my dream car.

travis webber

I had an all-around fantastic experience at the Nissan in Courtney! Everyone went above and beyond in the terms of customer service and I got to walk away with a fancy new car as an engagement present from my wonderful man! A good team effort!

D Lehton

I asked for a car described as a needle in a haystack newer and low use When Mark found it he brought it in with out pressure to make a decision. Throughout the buying process he was patient and went to bat each time an issue showed up I recommend his style of sales. I’ll be back

Susie F

Ok experience

nhi nguyen

During a service an item went missing from truck. Was told to only give them a 10/10 on survey after my service..... which I didn't do because of the missing item. Owner calls me not impressed, quite the attitude and tough guy behaviour. Later on They were not helpful with a Subaru dealership during a lease trade in of the vehicle and refused to fulfill Subaru's questions and requests. Nissan Canada took care of it instead and were shocked they couldn’t send one simple piece of paperwork. Sadly because of this I would not get another Nissan or recommend them.

Dean Janssen

Along with beautiful cars

Shem NBuns

Got to say these guys super great!! Was my first time buying a car from a dealership, and I thought it was going to be pretty stressful! But my salesman Aston was super patient didn’t pressure me!! And worked with me, as the sales manager too!! Got a great deal on a 2016 Volkswagen Golf R a dream car of mine!!???? the staff is the greatest! A++ 1000% recommend them!!

Leslie Cummings

Awesome service from nick! Will recommend to everyone!

Ken Tedford

Great service and great that they had KCP doing a car wash a d BBQ fundraiser.

Jen Bibb

I help new Korean moms coming to Comox Valley to study. 3 moms bought used cars from Nissan. Jeff, Colin and Bob were all helpful. I will go back again.

Adrienne Lema

I was helped by Isabella. She was really friendly and helpful during our conversation and she redirected my call to the appropriate department. The first point of attention when calling is important to receive somebody with great customer skills and I think she was great handling my call.

ISABELLA VELLOSO

I am thrilled with my experience with Matthew Bourassa at Courtenay Nissan. From start to finish, I received a high level of professionalism, excellent customer service and my dream vehicle! I couldn't be happier with my new SUV! Thank you Matthew!!!

Adam Knudsen

DO NOT PURCHASE A VEHICLE FROM COMOX VALLEY NISSAN!! THEY LIE, LACK EMPATHY AND ONCE YOU PURCHASE THE VEHICLE ALL OF THEIR PROMISES GO UNFULFILLED! YOU HAVE BEEN WARNED, STAY AWAY FROM THIS DEALERSHIP! Where to begin? I bought a 2014 Versa Note in the Fall of 2014. Before buying the vehicle numerous promises were made ensuring that I would be happy with the vehicle and that I would be accommodated when I needed service (As I live in a different town and have to catch the ferries to get to the nearest dealership). The first issue that arose came directly after getting the undercoating put on my Note at the dealership. They assured me they would have no problem applying the coating even though it would be a few weeks before I could have it applied. After I get the undercoating and return home I begin noticing that my car is now squeaking every time it goes over a bump. I have to travel back to get my car inspected ($120 for roundtrip for the ferries alone). They tell me they fixed the problem and that the sway bar needed an adjustment. After I return home I realize the problem wasn’t fixed and that the squeaking is still there. I call them to complain and they tell me I have to go back over so they can look at the EXACT same problem that they claimed they already fixed. I decided to take my Note to a dealership in Vancouver to have the issue looked at as the Comox Valley Dealership was obviously too incompetent to fix the problem. I took my Note to Southside Nissan in South Vancouver. They looked over my vehicle and told me that the problem with my car was the FACT that the UNDERCOATING was all over the place and it looked like someone just set off an undercoating bomb underneath my car. They said that sway bars can’t really be adjusted like Comox Valley Nissan claimed and they needed to replace it because it was covered in undercoating. Southside fixes my car and the squeaking is gone. I get in contact with Comox Valley Nissan and set up an appointment. I’m told that as it was THEIR MISTAKE and that they would send a courtesy car over on the ferries to switch me cars in order to fix it. THEY would return my vehicle when it was fixed. After a few days I receive a phone call from the Manager Brandon and he tells me that I have to go over there and pay for my own costs. I’m Furious at this point and let him know how displeased I am with him and the service that I have been receiving. Brandon says he will get back to me in a FEW DAYS and he will see what he can do. TWO WEEKS go by and I don’t receive any word from them (the first time this happened but not the last). I call them and Brandon who says it’s “his bad” and that he forgot to call me back. The offer of picking up my car is completely rescinded and I’m told that I have to pay for my own trip upfront. They will cover the cost of my trip only if they deem that the undercoating was applied incorrectly. I argue my point to no avail as the “highest rated dealership in Canada for customer satisfaction” LIED to me about fixing my vehicle, RESCINDED their original offer to pick up my vehicle and IGNORED me for two weeks. I reluctantly set up an appointment to get my car looked at. Surprise, surprise they look at it and tell me there is no issue with my undercoating and I’m left to pay for the cost of the trip on my own. So now I have one dealership that was very accommodating (fixed the issue with my car at no cost to me) telling me that I have a serious problem with the undercoating on my vehicle and another dealership who has lied, rescinded offers, and claims that the undercoating they put on was done correctly (even though my SWAY BAR had to be REPLACED because of their repeated mistakes). They called me 2 months ago to check how happy I am with their service. I explain everything that has happened and they tell me it is unacceptable how I have been treated. The worker tells me they would talk to the owner and call me by the end of the day. I haven’t heard back from them and I’m still waiting…

Lori D

No pressure, great explanations. Overall a nice visit.

Sue Laughlin

This dealership has been harassing me for the past year about trading in my vehicle. I have received phone calls and text messages from multiple unknown numbers (mostly after their regular business hours), and emails, all from different sales representatives. I have asked numerous times for my phone number to be removed from my customer file, and to no longer be contacted about “upgrading” my vehicle. Each time my request has been ignored. Now when the time comes to upgrade my vehicle, I will be going to a different dealership. Update: I’m still being harassed. AVOID THIS DEALERSHIP AT ALL COSTS!!!

Colonelkief

I worked with Brittney remotely via text, email and phone to purchase a 2019 Nissan Titan Pro 4X over the course of a couple days... We were leaving on a trip to visit friends in the Cariboo the next day and couldn’t make the trip to the Island to pick up the vehicle immediately. However, Brittney and the team at Courtenay Nissan arranged to deliver the truck to me in Port Coquitlam the very next day and we met at my local insurance agency to transfer the plates, drove over to the bank together to settle up the financials and then Brittney drove my trade-in back to Courtenay. Overall the experience was very smooth and we had the pleasure of driving our new truck on our vacation. I would recommend Courtenay Nissan and especially Brittney to anyone looking for a new Nissan on the mainland or on Vancouver Island.

Scott Polson

We started the process of looking for a truck,we came across a Ford F-150 that we really liked on line so we started the process with a salesman by the name of Sarthak he was great we got down to a price on line pending our trade. Upon arrive we got to deal with Geoff Piper he was also fantastic and finished our deal Great experience all around very nice group of people

Darrick Gjertsen

Staff here is amazing always so friendly would recommend to anyone!!

Timithy Parks

Home of slow cars

Practical Spiritualism

Excellent service and very professional and polite.

Maricris Martinez

Good customer service. Identified potential safety issues and effected appropriate repairs. Car runs smoothly. Left a hole in our bank account, but we'll live with it. Car was nice and clean at pickup.

Jenn sampson

Go into Nissan for the great service. Ask for Geoff or Todd they'll make your buying experience smooth

Emma Mercer

Everyone is so friendly and welcomes you with a smile. I was very nervous making a big purchase and courtenay nissan made sure all my questions were answered! Excellent car buying experience all around.

Laurel Moffat

After a problem was solved with me I'm happy to say that the owner is a stand up fella. Has made me a extremely happy customer and would recommend taking your business to Comox Valley Nissan. Appreciate everything that he and the management have done to help me out. I'll be sure to suggest going to any of the dealerships in the Revy group. Thank you again Jim a very satisfied customer!

K P

Stay well away! I bought a beautiful little xTerra from these guys in 2015. For the past year, they have phoned me on a daily to weekly basis trying to get me to trade it in. I have refused every time, and asked them not to call me anymore. They kept calling, so I blocked the number of Comox Valley Nissan. I suddenly started getting email messages that my xTerra needed servicing and to bring it in. This seemed to be a ploy to get me to come in and I was also legitimately concerned that their service department might do something surreptitious. So I took it to my regular , honest, trustworthy mechanic who didn't find that it needed service. In the meantime I began getting daily to weekly phone calls from their sales team members from random cell phone numbers. On Friday March 22, I finally said to the sales agent who called wanting the xTerra, I do not want you calling me again. Any further phone calls from Comox Valley Nissan will constitute an offer of 50, 000 for the xTerra. Today I got a text from Comox Valley Nissan. They were harassing me at a level that is criminal and they still haven't stopped. I posted about it on Facebook and 70 people came forward who are all undergoing the same harassment. Do not buy a vehicle from these guys or you too will be harassed relentlessly (unless you like that sort of thing). Comox Valley Nissan is a very shady company.

Derek T

When my fiance and I went car shopping we looked around for a bit, but by far the best experience we had was at Comox Valley Nissan. All of the sales staff are super nice and we felt right at home. The dealership feels like one big family. Great service, free vacuum and car wash, we will definitely be back again! I couldn't recommend it enough!

Leona Colebank

Shaun and Julia were great to deal with. They listened to my wants/needs, established a great path of communication and found exactly what I wanted in a vehicle. This is my third time dealing with Shaun and first time with Julia and it was great! Would definitely recommend.

Mike O

JULIA is an absolute pleasure to deal with. She is super professional, friendly, outgoing & really knows her stuff! Comox Valley Nissan is very lucky to have such a talented Sales-Woman on their team. Keep up the hard work and dedication, Julia. ????

Cass Lacasse

What a pleasure it was to deal with Bill Klassen at Comox Valley Nissan. Bill and his team were able to meet our needs when it came to upsizing our vehicle from a sedan to an SUV. He was attentive, very knowledgeable, and was able to help us find the perfect vehicle to meet our requirements. Dealing him was an absolute pleasure and his no pressure attitude was definitely appreciated. I can't say enough good things about my experience at Comox Valley Nissan. Thank you again to Bill and everyone else we delt with at Comox Valley Nissan.

Kishan Khant

We had to purchase a new to us vehicle to replace the one that we had to put down. We ended up with a really well maintained Dodge Grand Caravan that had been overhauled by the Nissan dealership to bring it up to par. It's got new breaks and calipers, new tires, fully serviced and running like a top. It was a bit stressful for both my partner and I. We had gone to look and ended up spending the afternoon, 2 kids in tow, buying a Van. Brandon was a very nice young man that's just moved to the Valley from Edmonton and was really great to do business with. Leanne helped us figure out the financing and the whole team of people helped make our first dealership experience a positive one. Our kids were treated amazingly and were great for the 4 hours it took to get everything worked out. The grand reopening had a bonus of either a free trip to Vegas or Mexico or free oil changes for life. We took the oil changes. Thanks Toyota Nissan, for a job well done!

Jasmine Bone

Really kind, outgoing staff at this dealership! Always willing to help out.

Sherri Bouzane

Geoff did a wonderful job of helping me find the perfect vehicle! He made sure it was a smooth and easy process. I’d recommend Courtenay Nissan to anyone looking for a new car! Thank you, Geoff!

Cristine Neufeld

We had a minor problem with our 2020 Rogue and the servicing dept got us in the next morning and quickly fixed the problem. Fast, friendly and courteous.

Barb Debler

I reached out to Russell and Courtenay Nissan help us find safer, more reliable transportation for our team of Supertreeroes. Russell worked tirelessly searching for the right match for us. I know this because I'm OCD and kept sending him possible matches I found online. In all cases he would tell me the status of each unit since he had already called to inquire about them, sometimes multiple times. This even happened at night. I'm probably the most annoying car/truck buyer ever. I hate buying vehicles. I'm always worried about getting ripped off or paying too much or getting a lemon. I get squirrely. I get stressy. I get sweaty. Russell took it all in stride, talking me down from the ledge more than once. In the end, Russell found us not just one but two units that matched everything we needed. The buying process was quick, easy, and I didn't run away from the Nissan lot once (this has happened). I highly recommend buying from Russell and the Courtenay Nissan team. No sweat. No stress. No squirrels. Seriously.

Aaron Bruhn

I had an absolute amazing time car shopping with Logan. He knew I wanted something bigger for my dog and my growing family and helped me find just that. I wasn’t able to walk out with my dream vehicle that day but I will be back to see Logan soon to do so. We test drove the 2019 Nissan Rogue and I fell in love. Logan even sat in the back so my dog could test out the front seat where he usually is. They were very friendly to me and my dog as well. Pit bulls get bad reviews but they were so welcoming for both of us at Nissan and I’m happy to say I’m going there for my future purchases. Thanks Logan for the great shopping experience! ????????☀️????

JIM CALOMBARIS

Geoff was a great help in getting me in the right 'new to me' Nissan Rogue. They were able to take my car as a trade and made the process of buying car as easy as it can be. Thanks Geoff!

Brandon Dame

Excellent customer service Very friendly and helpful staff Highly recommended

Monica LeTourneux

Three days ago I was looking for a cheap small reliable car that was going to be good on gas and satisfy all the things that I was looking for so I had visited Courtney Nissan originally looking for a Nissan kicks but had falling in love with what I am nowA proud owner of a 2015 Nissan Sentra they made the process nice quick and easy and help me through all the curves and answered all my questions that I had if anyone is in the market for a new vehicle whether it be new or used I would highly recommend going to these guys they have a full team of train professionals and the sales guys and everyone there are so polite and make you feel at home A proud owner of a 2015 Nissan Sentra they made the process nice quick and easy and help me through all the curves and answered all my questions that I had if anyone is in the market for a new vehicle whether it be new or used I would highly recommend going to these guys they have a full team of trained professionals and the sales guys and everyone there are so polite and make you feel at home thanks again Courtney Nissan for making my buying process so easy I will definitely be going back to you guys again in the near I want to thank you Sarthak whoIs one of the sales representatives for helping me get into my brand new beloved Nissan

Ian Colman

I am currentky looking for a vehicle. The salesman Jason Hinkley was very professional in his approach. If i decide to purchase it would be from this fellow.

Karen mason

We drove to Courtney from Cobble Hill to test drive a Nissan Rogue and Brittney Vaughn along with the rest of her co-workers made the drive more than worth it. The vehicle was waiting for our arrival and a test driving route was mapped out for us. The car was everything advertised, price negotiation was painless and paperwork was completed in record time. While we were crossing the T’s and dotting the I’s, our new vehicle was being detailed and washed once again, to ensure the vehicle was spotless for our drive down Island. I would recommend heading to Courtney Nissan and ask for Brittney.

Corrie Frame

Had Brittany as my sales woman, and she was amazing! Paid attention to detail, actually listened to my needs. She went above and beyond. Not only did she manage to sell me an amazing car, but she did so without being pushy or rude. I 100% recommend her.

Shirl Leggett

SERVICE EXTRAORDINAIRE! We are so happy with our new 2020 NISSAN ROGUE from COURTENAY NISSAN. This dealership is heads and shoulders above the rest. You just feel better here. If you are looking for a vehicle, talk to Sean, one of the owners. He is a real class act. I felt like Sean really wanted us to be happy and made the whole process a really positive experience. Thanks to Matt and Brook for staying late on a Saturday to get the paperwork done, as quickly and painless as possible. Lastly, thank you James for being so incredibly responsive throughout the entire process. I’ve never had my emails and calls answered so proficiently, from anyone, anywhere. What sales rep calls customers back, before the dealership even opens, and after the deal is already closed? James does. COURTENAY NISSAN has got it down. Thank you for your service extraordinaire! P.S. The tent is crazy big & tall.... I can wave my hands in the air while standing up inside!!

D Dixon

Logan Graves at Comox Valley Nissan helped us find the perfect car: a 2 year old Nissan Sentra with extremely low mileage. We appreciated his friendly, helpful, knowledgeable service and will definitely recommend him to anyone looking for a used vehicle.

Vince Smith

This was my first car buying experience from a dealership and it was very enjoyable. I was assisted by Sarthak who was kind, straightforward and attentive. He was respectful of the budget I had for buying a car and was patient throughout the entire buying experience. He has since followed up to make sure that I am still enjoying my vehicle and when I took it in for maintenance, he stopped by while I was in the service department to say hello. I strongly recommend their services and will be buying future vehicles from their establishment.

Ben Howells

Have bought several vehicles from Comox Valley Nissan over the last couple years. Give them a chance to earn your business ! That's what they say, and they will.

Joyce Rigaux

With many thanks and gratitude to James and his team at Courtenay Nissan, the preowned vehicle was everything I had been looking for in a small commuter car. A couple issues arose after purchasing but James went above and beyond to make sure it was set right. I appreciate the kind customer service and the follow up on how everything was going. You really can feel they care about the customer’s satisfaction with the purchase and it’s not just about a sale. Thankyou for a pleasant buying experience.

Curtis Gytenbeek

I just bought my wife a brand new Armada and the sales and service were fantastic !! Who knew that buying a vehicle could be so much fun ?!!

Tammy Stowell

It was an amazing experience! James is a nice person and he helped a lot in this process. He answered all my questions and explain me everything in a respectful and kind way. Thank you James and Courtenay Nissan for this amazing experience.

sibley meghan (megalicious0188)

I bought my 2013 Rouge from this dealership quite a few years ago and can say it was a very positive experience back then. However things since then have gone downhill from there. Over the years I have now been receiving multiple calls, texts, and letters from the dealership asking to buy my rouge where I have made it very clear that I am not interested in selling. I have in addition told them that I do not wish to be contacted in any way for any reason from them. This is something I have phoned in multiple times for now They then proceeded to contact me again and again. Finally I was overly fed up and contacted Nissan Corporate to file a complaint to which they said they would put a note on the account I have just today received yet another letter asking if I am interested in selling my rouge. There is nothing that this dealership can do at this point to fix this other than to stop contacting me as I have now requested multiple times. Based on that I would not recommend that anyone do business with this dealership, the initial meet and greet will go well but just be aware of the continued harassment that will follow

Valentina Garcia

Great people very understanding an friendly

CJ Bezanson

Be aware they can charge up to 15000$ for an electric car battery.The good Japanese brands are Honda Subaru and Toyota.Check more on cbc news about their bad service to customers

carlea hargreaves

My girlfriend has had a miserable experience with this dealership. It's just been one thing after another. Every interaction has been full of promises they haven't kept and every mistake they've made amends for has been followed by more negligence and laziness. I'll give a few examples... When she initially bought the car they were extremely disorganized. She also asked for some aesthetic accessories that they didn't have in stock but they said they could order them for us. Not only did they order half of these parts in the wrong color and half of them in the right color, they didn't even order everything that was paid for. Then when they finally got the all the parts in the right color(or so we thought), it took all day and multiple visits to the dealership where they told us they were finished. On each visit we noticed that it was missing peices, the decals were wrinkled, and the mirror covers were crooked. We had to take a ferry just to get there and back which they claimed they would pay for and we were worried about missing the return sailing so we had to drive away in the mess they left. Eventually they offered to bring a courtesy car over on the ferry and trade off so they could get the car redone, awesome, we made the trade and got the car back a few days later with a damaged passenger side mirror assembly and next to no gas after repeated promises that it would be filled. If a person goes to a car dealership and purchases a brand new vehicle they expect a certain level of care and attention to be paid to their new property. It's easy to let it go when it's one time but when you see this pattern in each and every interaction something needs to change. Such a shame that buying her first new car had to come with so much frustration that could have easily been avoided.

Katherine Wilcox

The first thing I said when we got home from purchasing our new 2019 Qashqai, was I need one of those “that was easy” buttons! Our salesperson Reggie was knowledgable, friendly and not pushy at all. The entire team at Courtenay Nissan was such a pleasure to do business with. We literally walked out of there checking off all of the things on our want list. Keep up the great work under new ownership ????????

Monika Frazier

I had the most wonderful experience at Courtenay Nissan. I was looking at cars for the very first time and feeling very overwhelmed, that was until I visited the dealership. Sean and Geoff made the experience easy! They patiently answered all of my questions and concerns, they helped me to find vehicles that fit my current lifestyle and will continue to fit in the future! Geoff made the process of looking at and test driving vehicles simple and took away all my fears. After a few visits I had finally decided on a 2020 Nissan Kicks! The entire dealership was helpful and happy to congratulate me. I had amazing interactions with the front desk, the service desk, the financial advisor, Geoff the Sales Associate and Sean the Sales Manager. Every part of the way the service felt personal, they treated with me respect and a sense of familiarity. I highly recommend!

Keenan McCoy

A huge shout out to Sean, Sar, Todd and the rest of the team at Courtenay Nissan. My wife and I wanted to get out of our 2019 Nissan Kicks and into a Rogue but we were in a position where we couldn’t increase our payment. Sean and the team pulled together and got us into a 2020 Rogue with the same payment. We were extremely pleased with their professionalism and the fact they stayed late to accommodate my schedule. Hats off to the Courtenay Nissan Team. Well done. Would recommend anyone looking at getting a fair and honest deal on a new or used vehicle to talk to the team at Courtenay Nissan. Kind regards, Gary and Tonya Foreman

Rob Shea

This is hands down one of the best car dealerships I have been to. The feel you get when you walk in is very relaxed and friendly. We felt very comfortable for beginning to end and never felt that we were being pushed into the purchase of the vehicle. The inspection they do is perfect and the quality of the vehicles they sell is top notch. They will do whatever they can to make sure that what you buy is worth every penny you spend. Sarthak is amazing at answering emails ( for us it was 56 since we were looking for a vehicle from far away and we needed as many info as we could) Todd is just the best human being and our salesman! Matt the manager super amazing And all the rest of the staff Thanks guys We'll see you for the next purchase Marco, Jenny and Archie

Glen Gordon

The best sales staff. Not pushy

Keaton Ullrich

Very impressed with the client-centred professionalism of Geoff and Sean at Courtnay Nissan. After looking for a vehicle for a couple weeks and visiting several dealerships, this was by far my best experience. Geoff was super helpful and communicative right from the start. He was fun to work with and really made an extended effort to find something that would be just right for me. They gave me a very fair offer for my trade in. Frankly, I was blown away by the service. 100% would recommend ????

Lori T

Bob and Comox Valley Nissan were extremely helpful when purchasing a used truck. I would recommend Bob to anyone looking great service!!

Sam Duran

Sean has restored my faith in sales people. Extremely helpful, knowledgeable and always happy to help you out!

Paula Guldemond

Had our 2015 Nissan Versa towed to Courtenay Nissan only because I work up in the valley. Hubby was told our transmission was probably shot on our 3YO vehicle! (Dont buy a CVT as this is common)The service center couldn't guess how long it would take to put in a new one, or how much it would cost to replace. They suggested "it could take up to 22 hours"..while they hooked our car to a computer, they suggested my husband sit in some of the lot cars...once he showed interest in the pathfinder, any talk of fixing our car was pushed to the wayside...they spent the next 6 hours trying to convince my hubby he needed this new Pathfinder...they haggled for 6 hours about price and kept pushing the extended warranty. Once hubby was fed up ( as they couldn't take no) he demanded a courtesy car...we still had no answer about our original car...the next morning I was fed up, called kia and have since purchased a Sorento with ZERO pressure...but honestly, would have liked to just had my original car fixed...save the headache and avoid not only a CVT transmission, but this dealership

barry seeley

Great and friendly service. Thanks to Mark and Justin, they found the car that I was looking for.

David Brown

Great people. Especially the General Manager Dave. I had some troubles while putting together a deal and wanted to back out. I thought I was in for a real uphill battle, but Dave smoothed everything out. He actually cares about forming a relationship with his clients. Cant say that about other dealers at all. I didn't buy a vehicle from them yet but I will be back to do business with them real soon.

Laura

Thank you for opening such a roomy comfortable and beautiful home. Love the views we woke up to see the deer roaming near by and an eagle. The eagle nests close by and he announces a good morning as he flies by the home.. Hope to enjoy another stay in the future.

Sara O'Malley

Very poor service got an email saying that I've won a free oil change we went in there was no management in we traveled from campbell river to courtenay wasted gas on this trip and had some lady there laughing at us either the fact we were aboriginal or because we told them of an offer we got from a Zachary Banks going to be taking my buisness elsewhere

Amanda Cabebe

Our sales rep Sarthak Tembhekar was great to deal with. The dealership was also very accommodating given we are from out of town.

Holly McCreary

Thank you sar for the amazing car buying experience. Sar works very hard at his job and even came in on his day off to present me the car. This was my very first time buying a brand new car and sar helped me feel very comfortable with it. Keep up the great work! Go see Sar if you need a new car!!!!!!

Brian Mckechnie

Had a wonderful experience at Nissan with Isabella and team. We appreciated her transparent, efficient, and pleasant nature. We came for a specific vehicle and were so happy to drive it home that day knowing we made a fair deal.

René Schenk

Todd Stewart and team was amazing to work with! Out of all the dealerships I went too, Todd at Nissan was the only one who came out and talked to me. Thank you for an amazing experience. Thank you for getting me in my brand new 2020 pathfinder!

Sarah Tokarchuk

Knowledgeable, Friendly Staff, Good Price For SUV I Purchased, Good Value For My Trade In. Did Not Feel Pressured. Robert, Colin, Jeff, Mike Did A Great Job.

Sandra Allen

I went there on dec 2nd 2019 at around 4.30pm with my friend to look at Nissan pathfinder 2019. Sales person wasn't intrested talking about the car. He wanted to follow the "procedure" and wanted to take my info and my preferences first, which I did. He Keep going to talk to his boss about everything and just ignored me. I was in a hurry. I am sure it is a great car so I didn't wanted a test drive. I told them to email me the break down. Funny thing someone sent me a thank you email for stopping by so I asked again to send me an email with breakdown of nissan pathfinder 2019 with what I was looking for. Which i gave him when we were talking and filling out the stupid form. That person never replied. Next day on 3rd dec 2019 in the evening someone else replied me with few options with 2 page long email. I already purchased kia sorento 2019 EX V6 AWD 7-Seater on dec 3rd 2019 morning by that time. Lesson for sales person- 1. Forget about the procedure and forms, talk about car with some passion, remember what customer is looking for and offer the best deal. Forms can be done afterwards. 2. Communication is the key- always have only one person contact point with customer and reply faster because your sales depends on it. Good luck.

James Flawith

I went with my sister to look at a new car, and we received wonderful service!! The awesome guy Mark that helped us was very friendly and helpful and all around a really nice guy!! I highly recommend them, and we will be back again!

Rebeca Duran

I highly recommend the sales and service at Courtenay Nissan. I spent a wonderful afternoon with Bella as she sold me my new car. The management and finance department were very helpful in finding a way to make this happen for me. Thank you Bella, Jeff and Courtenay Nissan.

Janet Fortin

Thanks to the Courtenay Nissan team for helping me find my dream car! Britney and Sar went above and beyond, from picking up from the ferry to the friendly, professional and quick service to get me back on the road... not to mention a great deal! I cannot be happier with my Rogue purchase and if anyone out there is looking for a great vehicle, these are the people to see! Kristi O

Kelly Legault

Hi I was recently in town and my boyfriend and I stopped in enquiring about a new vehical and although we are putting it on hold for another month (another paycheque) i wanted to say that Mark Hoskins helped us out and we had a fantastic experience. He is so knowledgeable and kind and made our day! We highly recommend this dealership and Mark!!! THANKS AGAIN MARK!!!

Kathleen Walsh

Great to do business with. All done as promised

Mike Le Tourneux

Mark hoskins was exceptional..from start to finish he managed to get the numbers we needed and made sure we were happy with everything. Mark even delivered our car to our door. This is why we are returning customers.comox nissan beats the other guys...oh and marks genuine smile and disposition just added to this great buying qashqai experience.we love our car and will recommend mark to all friends

Sue Cambrey

I was in search for a nice sedan that has all the new tech features with a sporty design, Sar at Courtenay Nissan helped me pick up the new Altima Platinum. Much in love with the vehicle and will definitely come back soon to trade my other vehicle in because they have some of the best people working here. Thanks guys.

Shannon Montgomery

I have just bought a jeep from them and I have had an excellent experience. They were thoughtful and really went above and beyond. Rusty helped my husband with his purchase and we got a high quality vehicle for a great price. On en est sorti gagnant sur tous les fronts.

Lila Carter

Bought a 2019 Titan Platinum today though Brittney. We spoke on the phone/texted to the point of pretty much just signing paperwork quickly at the office! Everyone was incredible during the purchase and treated us like gold. No pressure. No tricks. Just an absolute pleasure! Smooth as silk. Highly recommended!

ally gibson

No better sales or service experience in the Comox Valley!

Dylan Speidel

Todd at Comox Nissan went above and beyond with my recent purchase. There wasn’t anything that he was not willing to help me with. He gave me some great information and recommendations I would recommend anyone to check out Comox Nissan. Ask for Todd!

Tim Park

We have been a supplier to Courtenay Nissan since the new owners took over. These are awesome people to deal with. Everything is straight up and it looks like their sales arrows are also all pointing up!

Alan Toomey

I recently bought my first car here and I only have positive things to say about it! Brittney and everyone there were incredibly helpful and quick to get everything done for me! 10/10 experience!

Alex Kramer

Friendliest staff you'll come across on a sales lot! Love that they have their own financing available rather than borrowing through a third party. Team was honest and efficient. Will continue to purchase through them.

Dano Stubbs

Right from the time that we arrived at the dealership, we felt a sense of friendliness and commitment to making our vehicle purchase a positive experience. Our salesman, Mike, was knowledgeable and friendly and at no time did we feel pressured to make a purchase. We had visited a few other dealerships in the Valley, and were sadly treated by their salespeople. I couldn’t help but notice how everyone on the Nissan team, from the salesman & managers, right down to the young fellow pushing a broom outside, went out of their way to either say hello or give us a smile. Super happy with the whole experience and our new vehicle and will highly recommend this dealership to all our friends & family!

Krystina Rondeau

Great car buying experience at Courtenay Nissan this morning. Thanks to Julia for getting us into good quality used commuter car (Nissan Micra) at a fair price. She was friendly and easy to work with. Thanks also to Matt (Sales Mgr) and Jeff (Finance Mgr) for making the sales process as painless as possible, with a dose of humour as well. We are repeat customers this year and will be back in the future.

Cheryl Keyes

Big kudos to Todd Stewart, Brittney Vaughn and Matt Bourassa in Sales who went above and beyond to ensure my last visit into Courtenay Nissan made my day! I purchased new back in 2017 from Todd and have since had a blast also getting to know Brittney and Matt. I can attest that if you’re looking to purchase a new or new to you vehicle, that they should be your go to team. Special thanks also to Michelle on the front line at the Service Desk who endured my grumblings and 20 questions :))

Younhee

Just bought a 2018 Nissan Rogue! The car is wonderful, the staff was super friendly and helpful, and the overall experience was easy and painless. Thanks Comox Valley Nissan!

Carly Paterson

Great people, great prices.

Lesli Lewis

A shout out to Nick who went above and beyond with customer service today!! I had a promotion through work that was offered from the previous owner...fair enough!! After talking to his manager about this he called to let me know they will honor this coupon on my next visit!!! Thanks again for the outstanding customer service!!!!

Jacques Ethier

Upon searching for a vehicle, I was indecisive between a few models. I came into Courtenay Nissan and was pleasantly greeted by Briana. She took all of my wants and needs and I drove away with my dream Jeep! Great service from start to finish, definitely sending my friends and family to see Briana.

Bill Sutherland

Great service all round. Very professional and took the time to explain my purchase from start to finish

Rachelle Addison

Thank you. I reached out back in January and started talking to Brittany she was very helpful very informative offered all kinds of things for me and then ultimately after all her time I decided I just wasn't ready, then yesterday she became an absolute Rockstar of a salesperson for me. Brittany knew exactly what I wanted she was unbelievably kind, patient and just a lot of fun. I had to hang around all day for the most part and she definitely help make that a joyful time we had fun it's nice to spend that kind of money and still have lots of fun, all the staff I came across yesterday was wonderful and helpful but that young lady was definitely a shining star. I will make a point of recommending her and your whole staff I can't thank you enough for making it such a nice day for me. Sincerely, Nancy Marshall

Gerry Willms

Great experience! Helpful and courteous staff! Isabella V was very knowledgeable about the leaf and gave me the necessary information on my future purchase!

pondgraham

Couldn't be happier with our choice to go through Comox Valley Nissan for our used vehicle purchase. We had a little problem with it a few weeks after the purchase and Dave Bennett (used car manager) fixed it right up! We would have never gotten that security with a private purchase. The staff are all positive, friendly and relaxed. Our sales person, Jeff Schultz, was super helpful but not pushy at all. Thank you folks, love our Titan! Laura & John

Rick Biasutti

My husband and I had been shopping for a Nissan Leaf, not only was Mark able to help us at Comox Vally Nissan, but he was able to get us exactly what we wanted. We are thrilled by the service we received from him and the staff. We will definitely be back!

Rick cote

Not good

Mason Geddes

Geoff Piper recently helped us buy a used Nissan Versa. We highly recommend him! He was professional, knowledgeable, tho, not at all pushy, snd he made the experience fun. Be sure to ask for him! Joyce and John

Leo Simmons

They look after you and take care of your needs. Exceptional service from Mark!

Nefri Lyske

Went in to see about buying a used car. The team there helped me through the whole process very fast and got me into a brand new car with excellent rates for my situation

Jake Hooper

Best dealership in town , thanks for the great service !

Kent Moeller

Huge thanks to James Evans and Tyler Firth for great service.

Timothy Alderson

Courtenay Nissan was courteous in their consideration of repurchasing my mother's car. We reached a deal promptly - all good!

coulton darnel

excellent service

Lisa Barwick

This dealership is simply incredible !! Very approachable staff, but not overbearing. Mark Hoskins answered all of our questions, showed us many vehicles, and made sure we felt comfortable with our choice. Everyone here is terrific ..... !!!!!! Thank you sooooo much !!

Bonnie Paulhus

Thank you so much Courtenay Nissan, especially Brittney and Sar for helping me with my vehicles needs. Sar is my long time friend, and we have bought vehicles from him in the past, i wanted to get into a new vehicle and Sarthak and Brittney helped me in getting a great car with a great deal. Thank you so much guys! If you want to buy a car Courtenay Nissan is the place to go!!

david ball

Ashton and his team were so friendly, helpful and knowledgable, would definitely be a repeat customer and recommend; helped me to find a vehicle within my limited budget that perfectly fit my needs and even followed up after to ensure that it was working good with no issues.

Nancy Marshall

We walked onto the lot knowing what we were looking for and we’re greeted right away by one of the managers. He sent us Julia who walked us through our sale. Julia was very helpful with our questions and made the sales experience very pleasant. The whole team were easy to deal with and we’d definitely consider future purchases with Courtenay Nissan! Thank you Julia!

Gilles Guilbault

Fantastic service from start to finish! I cannot say enough about the great service I received there. Thank you Courtenay Nissan for putting my belief back into the Nissan brand. We bought our vehicle from Nanaimo Nissan and there was never a day that they even offered ok service at that location. Swore I’d never buy another Nissan product…..well the Courtenay location has changed my mind. Thank you!

Gary Foreman

We have had 3 car business deals with Sean and his Nissan team over the last 3 years since we moved to the island, and I can easily say they are the best we have ever experienced. We first met Sean at Campbell river Nissan and bought 2 cars from him there, and then he moved to Courtenay and we did another deal. I have been particularly impressed by how honest, genuine and forthright Sean is, and his team is a welcome change to our past experiences with car sales. We will come back to Sean and Courtenay Nissan every time for our car business. If there was 6 stars I would rate them that.

Wayne Temple

They employed me with love. Anyone who comes here will surely have a fun experience, and the cars are almost as good as the employees

Ryan Hunter

I am in love with my new 2021 Nissan Roque Platinum. Thank you for the awesome sales experience from the entire Courtenay team but a special thank you to Julia Donaldson who really impressed us with her exceptional knowledge on the vehicle we wanted and gave an excellent overview and answered every question we had. If you want a great vehicle and excellent customer service go find Julia. You won’t be disappointed

ZeroLight Drive Culture DD

Friendly staff at service and parts desk. Sales staff a little too enthusiastic to get your business, regardless of the reason for your visit.

Brad Loiselle

Bob Leccese great guy, knowledge and commited to finding me the right car. All the staff were great, patient and trustworthy. I'm glad I chose this place.

Tucker Tomko

My purchase experience with Jeff and Sar was awesome today . He's very knowledgeable and professional. Made my replacement purchase stress free and easy !! Made sure I knew all the car details and made my experience number 1 !!! Thanks Jeff and Sar @ Nissan !!!!!

Amanda Hart

Mike Stolting is the man to buy a car from! He knew exactly what type of car I wanted and called me as soon as it made it to his lot! He is a great guy who did not chase the sale, but made me feel like my wants were the focus. I left the dealership with my dream car and loved the whole experience. Thank you Mike for not only finding my perfect car, but also for making it a fantastic experience. I will definitely be recommending you to my friends and family for a new car!

Brad MacDonald

I just bought a 2016 Nissan Rogue, my sales person was Brendan Kernaghan, and he did a Five Star job selling me my new dream vehicle! His knowledge of the product was very impressive, I’ve never had so many details explained to me. I’m very knowledgeable about cars, and he certainly taught me some cool new things (I know older cars better)! I feel so safe and confident in my Rogue! He got me a really great deal, and was always making sure I was comfortable and not feeling overwhelmed. I also had the pleasure of getting to spend some time with James Evans Sales Manager and Leanne Reardigan in financing, they were all awesome people that made the experience even better! Such an amazing team! I was super impressed with the quality of my preowned vehicle, they had put on brand new tires and brand new brakes to make it as new as possible for me! I will most definitely be back and would recommend Comox Valley Nissan and Brendan Kernaghan to anyone!

braydon weiler

Nissan Comox are always friendly and get the job done! Thank u :-)

lorne

He said, come back later. I said, dat soon. I love my 240z.

Philip Bailey

One of the most friendliest and helpful person there is Julia who makes the whole experience of getting a car a smooth and easy process at the same time have great knowledge about cars she can surely guide you to your dream car

Todd & Shirley Eppler

Geoffrey Piper was awesome to have as a salesmen

Barb Hoskins

Stopped in recently to start my new car wish list. Met Mark Hoskins while looking around and answered just shy of a million questions. Tons of knowledge and fun to work with!! Narrowed down the selection to a possible Maxima. Few more to look at and then it’ll be time to book a test drive!!

Kris&keara

An older Infiniti was brought into Nissan with an obvious radiator leak. They wanted to charge $65 to make the obvious diagnosis and $883 to fix it. Several other companies estimated, for free, and this estimate is 80% higher than the next highest estimate. Guess they did not get the job. Watch the rip offs. Guess that I would not want to buy a vehicle there either.

Teresa Ethier

My experience purchasing my fun little Nissan Micra was awesome! Russel was professional, patient and comfortable to work with. I really appreciated the prompt service with regards to getting everything done, including getting insurance so I could catch the ferry home to Powell River. Thank you Russel and Courtenay Nissan:-)

Kyra Devers

I just bought my very first car here and I was able to get a new, never owned, 2018 Nissan Sentra SV with low and personally customed bi-weekly payments. Mark was an amazing help in figuring out the best vehicle for my needs and for my wants while not pressuring me at all to make a purchase. I even got free lifetime oil changes AND won a trip for two to Vegas. From the sales rep, to the finance team, to the service team, to management, Comox Valley Nissan has been a pleasure to deal with. I am may be a first time buyer, but I am now a lifetime customer. Thanks a ton guys

Dan Simms

A great big THANK YOU to Geoff and the staff :) No pressure, and I left very happy feeling safe in my new car.

Andy Peterson

Have tried to deal with them a few times here and there, very pushy. Felt like I was walking around the lot like a bag of money rather than someone just needing a used vehicle. Service seems well, but I do not recommend their sales department at all. My suggestion is try out a few dealerships as I would say you will find way better service elsewhere.

Tori Rudiger

Was a really good place to get my vehicle fixed helped out with all problems I had and went above and beyond today not so much went in to get a part installed and wasn't sure if I had all the required equipment asked if I could talk to the mechanic and the receptionist I guess decided he was a experienced mechanic came outside starred at the parts and said "either way if you don't have the parts or do if it comes In I'm charging you $65" actually was bit confused told him il figure it out myself and left didn't help me in the slightest and in my opinion was rude would have taken 1 min to get the mechanic to tell me I indeed did have the right parts defiantly will not be going back to be not helped!!

Megan Edgar

Great place everyone is vary friendly and are ready to help no matter the situation your in... I’d suggest goin here if your shopping on the island it’s definitely worth the trip Comox valley Nissan ????????

Nikki Perret

Great experience. If you are going to get a vehicle I would highly suggest working with Isabella, she was amazing and found the perfect vehicle for us!

simone maguire

I was very pleased with the service I received at Courtenay Nissan. Sarthak Is knowledgeable and very personable. He found the perfect car for me. I would recommend Sarthak to anyone who is in search of a new car.

kim westdorp

Brought my vehicle in to get detailed level 3. They did a fantastic job was very happy with final result, front staff was very friendly.

William “oldyeller dog” Luck

Excellent service! Staff were very friendly and helpful! Big thanks to Brittney and Matt for getting us into our new vehicle!

rishi soni

Wonderful Staff and a Wonderful EV >>> Nissan Leaf>>> I LOVE IT!

bruhja malhavok

Everyone seems friendly worked hard to keep business local Bella had to work hard for this sale, much appreciated

Tim Wynde

Funny how a day after someone places a negative review. A slew of praise followed by so many people including Mark’s mother impressive are we trying to sway against what’s really happening there.

Manuel Duran

great staff! Isabella V. was very helpful in getting info on the Frontiers! Warm and friendly consultant! Definetly recommending to my friends and family looking for a new car!

Chris Brulotte

What a great experience! Sales staff was so friendly and helpful, and the business manager made me feel comfortable and worked hard to get me payments that were actually lower than my current one.....very happy :)

Robert Davidson

Was a great experience fast and friendly got a great deal ask for Geoffrey

ron basch

Good service, by staff, had to set up purchase from a distance, when I got to the dealership everything was ready for me the car, test drive, insurance and financing. Contact after purchase has been great, so far it has been great.

Paul LaFleur

Was looking on their site for a while trying to decide on a suv to get, but then a friend who has a sentra with them was told that the new owners will not honor promotion deals from previous owner. I can't buy from somewhere that is so hard to trust. Lost my business. They should probably rethink their business strategy.

Jay Patel

Amazing people!

Leslie Lipinski

There’s a fine line between showing someone you want to earn their business and pressuring them with sales tactics. James, Shea, Matt, and the entire team at Courtenay Nissan genuinely wanted to EARN my business. Professional, friendly, HONEST, and not pressuring at all. Would recommend going to visit these guys for your new & used car needs.

Colleen Hughes

Amazing service and a great team! Was a great experience buying my first car, Russell was very helpful!

Karen Bourassa

If you want to be taken to the cleaners this is the dealership for you. If you want to be berated and your words manipulated this is the dealership for you. Worst experience for our family ever. If someone in your family wants to buy a car from here go with them. Never walk into this dealership alone. Or better yet go somewhere else. And as by design one great review follows mine. Sure!

androsborsato

I recently posted a different review than this one, I had concerns on how a deal on a used vehicle went down and it did not pan out. Since then the management team, Masood in particular and internet sales associate Ashton went above and beyond to earn my business. They even worked Overtime with me as the only customer at the dealership to take delivery. I highly recommend them and will be buying my next vehicle from them when the time comes.

Marlys Wilson

well i went in and wasnt planning on buying a vehicle. i walked out buying a new vehicle! Shout out to Isabella for selling me a vehicle. Well done girl, well done. Very happy with my treatment there and I definitely recommend going here! Cheers Bella and Geoff.

May Refamonte

They wanted to do a brake job that was not needed they are crooks

Mario Bottazzini

One of the best dealerships in the Valley! Dealt with Colin Fisher who was very knowledgable about every product they had to offer and listened to my needs. The no pressure sales approach really stood out as I didn’t feel like I had to buy a vehicle unless I thought it was perfect for me! Would recommend again!

Chantale Jackson

Buying a new vehicle is very stressful. James supported us throughout the entire process. James and Matt successfully created that fine balance of business and kindness that we needed to buy our new electric car. Kept us informed without feeling pressure. We love our new car!

Darren Haines

Dealing with Geoff Piper was a great experience. He was more than accommodating, going over and beyond my expectations. Way to be Geoff!!!

Robin Jeannotte

Staff and detail team are fantastic!

Evan Jacobson

Absolutely despicable service. Twice not once they ordered the wrong part. The second time they were even given a picture of the part and somehow they still ordered the wrong part. something that was supposed to take 3 days has ended up taking over 2 weeks with no offer of any kind of discount or guarantee they could get the part in the next day. They told me maybe one day but had to tell me 3-5. My car is a Nissan and even the Nissan dealership can’t order the right part with a picture of the part. Absolutely despicable. No wonder dealerships have a bad rep. Called me back after they saw the review and and told me they ordered the part after I told them I would order the part from lordco and offered no discount and the price they told me was more than originally discussed. Tried to make it right by being making another sale which they couldn’t get right after two attempts and a picture of their own part...Absolutely despicable service, well played Nissan.

Ian Mitchell

Service desk staff are incredible, but service always takes so long! Had to bring in my car for a recall and was told it would take three hrs max. Finally got to go home 4.5 hrs later. Also, oil changes tend to take 2 hrs! Won't be going back anymore unless necessary...

donald rozander

Mike stolting sold me a truck. An awesome 2016 Tacoma and I love it . Always wanted one now i got one.

Andy Anderson

We were debating buying a new Leaf last year. Went in for a test drive. They didnt' have any on the lot. The Salesman sat us in some other car (A Micra I think) saying they were identical (Which I doubt they are). He was unable to answer' any of our questions about the Leaf, completely useless and not knowledgeable about the car on any level. Had no idea about range or anything. We asked about the government tax incentives etc that we saw advertised. He knew nothing about those either. We ended up buying a Toyota (Which we love), although a knowledgable salesman may have had us driving away in a Leaf instead. EDIT: I see the response below from Jeff at the Dealership. Thanks for replying, I do appreciate it.

tina Stevens

We were impressed with the service and efficiency at Comox Valley Nissan while buying our new Nissan Leaf. We would certainly recommend them to others. Brittney is the one to talk to - she was great!!

Randy Nicolaye

10 years no issues,great service, pick up drop off awesome.

craig proctor

My daughter recently bought her first new vehicle at Nissan Comox Valley. She was talked into a roadside assistance package worth $2200 with Secure Drive. After talking with me she decided to cancel the package and went back up 12 hours after purchasing the car and asked the dealership to cancel the package as apparently the cancellation has to come through the dealership. The financial department at the dealership had her sign papers and said this would be done right away. In the meantime she referred my other daughter to Nissan who also bought a car through them. A $250 referral fee was promised to my 1st daughter for referring her sister. Three weeks and five phone calls later to the sales manager at the dealership, the car salesmen Ashton and Brendon who sold my daughters their cars, a woman in the financing department and the receptionist she has been given the run around each of the five times. Each individual said he/she would look into it and call her back and no one did. Finally my 2nd daughter got in touch with Nissan to see what was going on and my 1st daughter finally recieved a phone call from the financial department and was promised she could pick up the $250 check after 5:00 that same day. After getting her two children ready, one being a small infant and driving to the dealership there was still NO check there for her. She began to now wonder whether Nissan had actually followed through with Secure Drive and cancelled the package. Guess what! It was never cancelled. On top of all that her promised 2nd fob or key has never arrived after 7 weeks. Nissan are a bunch of scam artists who are interested in getting as many $ out of as they can from their customers with no follow up support, and terrible customer service. Their word is worth nothing, they are unreliable and I would not recommend them to anyone. Do yourself a favor and buy a car elsewhere.

Debbie Williams

I needed a new vehicle and I went to Courtenay Nissan and I’m sure happy I did! Brittney was able to help me find a vehicle that I love and one that was in my price range! I am extremely happy with my experience with Brittney and the the entire staff. ????

Greg Prime

Awesome staff and atmosphere there! Arron Summerfelt has been absolutely awesome to deal with, he always makes time for me and deals with any concerns that I have promptly! Keep up the good work!!!

Rhonda Fleming

Dear Courteney Nissan, Thank you for a great experience! My mom is very happy with her recent preowned purchase. We found your entire team to be both professional and personable. Our seamless sequence from test drive, to final delivery was top notch. Our sales person, Geoff Piper proved to be very knowledgeable and very patient while we explored all of our options. We appreciate his attention to detail and positive attitude. We also happened to chat with Isabella Velloso, who proved to be very pleasant and supportive during our processing. We understand Isabella is currently in training and found her to show great enthusiasm making our experience even more enjoyable. Best wishes to all members of your team from Geoff in sales, Jeff in finance, Sar in media, Nick in auto detail, Sean Lafleur GSM and all the smiles we encountered along the way. Kind Regards, Randy and Ann Marie

Michele Blair

Everytime I visit the staff are all smiles and super friendly! I love stopping by!

Andrew Keane

Awesome Experience today at Courtenay Nissan.. They will do everything to make sure you will go home with your new car!! Special shout out to Julia Donaldson for helping me to have my dream car without any hassle! Love you!! ????

Amanda Morton

We took ferry over from Vancouver. Our sales rep Sarthak picked us up at the Nanaimo ferry terminal and drove us to Courtenay Nissan to pick up our new Nissan Kicks. I would strongly recommend Sarthak if you are interested in purchasing a new Nissan or any makes new or used vehicle. He provided us courteous, knowledgeable and professional service and went the extra mile to make sure we were satisfied with our purchase. He will do all possible to find the vehicle you are looking for! Mario & Olivia Bottazzini

Christopher Linegar

Staff promise what they would like to offer, but never come through as they are way too busy. Free car wash, two stars

connie Guenther

I had such a wonderful experience at Nissan. The sales associate Isabella was not only patient with all my concerns but was also very knowledgeable and very thorough. She went above and beyond what my expectations of how I thought my experience would be. She sourced out several options based on my needs. She was also very flexible with my busy schedule and I felt my time as a customer was important and respected. In the future I will most certainly come back to Nissan Courtenay and will be telling my friends and family about my excellent experience.

Brandon Longson

Great service The new owners go the extra mile.

Kristi Oriecuia

Love the no pressure sales team. This is the second vehicle we've purchased from this location. Awesome team thanks Todd.

Carolyn Ganga

The staff and salesmen my folks and I interacted with at Comox Valley Nissan were wonderful! Reggie was so lovely and attentive to deal with. He treated me with respect and answered all my questions and addressed all my concerns as a female car buyer on a specific budget. He was knowledgeable, and provided a much appreciated sense of humour. Matt, the supervisor to Reggie, was equally excellent to deal with. Matt followed up to questions I had as well as checked in after my purchase making sure I was happy with the vehicle and didn’t have any additional questions after driving around more the next day! It was a great experience and I will definitely be dealing with Comox Valley Nissan for car maintenance, future upgrades or purchases. I am thrilled with my Micra!!! Thanks Reggie, Matt & Comox Valley Nissan!

Martina Hinrichs

Fabulous service and enthusiasm, love my new Rogue ????

Henrietta Johnson

As always the fabulous sales staff and management team at Courtenay Valley Nissan we’re amazing, this is our fifth vehicle, and we make a trip from Victoria to see these guys every time.Our sales guy Todd and his team have always been consistent- given us a way better deal than we could find anywhere else on the island - it is so worth the trip!!!!!! Thanks again guys- love the new Rogue :)

Kc Chauhan

Had a great experience at Courtenay Nissan. My sales rep (James) was professional and friendly. The finance dept was extremely helpful as well. I would recommend them to any of my friends and family. Thanks again! I got the best deal on a Sentra and the absolute BEST blue colour out there!

Stephen Murphy

Is best

Tyler Peters

Excellent staff and friendliness. Plus free hotdogs and car washes on Fridays.

Maria Carnie

5 stars all the way! Excellent experience, Sar, Geoff, Matt and Sean were an awesome group to deal with. Very trust worthy, listened to you, wanted to get you into something you actually want. I felt they had our best interest at heart at all times. Thank you so much! 5 star buying experience!!!! :)

John D

My family owns two vehicles, purchased from Comox Valley Nissan. The service we received was the best we have ever experienced at a car dealership. The after care has been amazing. Free car wash and vacuum any time and a free customer appreciation bbq every Friday. Check them out.

Hailey Brandner

Yesterday my Sentra 2009 fuel pump quit on the highway. I could not get it to the dealership. However a call was made to them giving vin number to track down a fuel pump. Today I called back to double check costs and parts just to calm my mind. Parts guy Mike actually went back to all the notes from yesterdays call to find the VIN number and find my information. He reassured me about costs and charges for the repair and that they are in line with Nissan. I am relieved. I think that is a excellent service and I am very happy especially considering the dealership was not even going to do the repair.

Barbara Gaudry

Brittney was very knowledgeable and helped make my first car buying experience the best!

Grant Farrell

These people are the best for customer service. I hate car dealerships because they usually give you the run around, but not these guys. You can negotiate with them and they try to make sure you drive away happy.

a jungle gook

Awesome team! Great vehicles and location! Highly recommend.

Duane Janssen

Bill and Logan were amazing to work with! Not only did they get us the car we wanted but they were also patient and met every single on of our demands (including a big red bow since it's Christmas). We live in Victoria and would drive back up to deal with them again for our next vehicle.

tracy smith

Buying my first brand new vehicle was terrifying. Mark and James make a good time. I must admit I was a lot of work and they busted butt to ensure I had a great experience. Thanks Mark for being so calm and patient.

Colton Carson

???????????? So we all know by now what's going on with me and my micra. So here is the latest from Nissan 2017 Nissan Micra $11,500 with tax and savings =$12,880. But we paid $15,700 2019Sentra SV with warranty total $24,762+fees+tax ???????????????? bi-weekly $250.00 also includes winter tires and rims. Hmmmmm somethings wrong here what a rip off. Shop else where people this will happen to you. I have a unsafe car but we all know that now

G unit

Great buying experience at Courtenay Nissan! I shopped around a lot and dealt with a lot of different dealers all over the island. The staff at Courtenay Nissan were fantastic. I bought my vehicle through Russell, and it was a lovely experience. Would recommend :)

Rae Munro

The staff at Comox Valley Nissan were great! I drove in Christmas Eve with a truck I wanted to trade in, and they were quick to help. They got me into a beautiful Sante Fe from their used section and I just love it. Mark (my sales rep) was wonderful to deal with, right down to the way to small ugly Christmas sweater. I will definitely be coming back for future vehicle purchases.

Sheldon Mar

They made spending money very easy. Todd is an amazing salesman who got me just what I needed.

Sandy Heyman

Friendly staff but.....

Sam Crewe

This was easily one of the best customer services experiences of my life. My Xterra started acting up on the way to Courtenay for work. Paula saved my whole trip and got me a courtesy car before they were even open, so that I didn’t miss a single meeting. She and Julia made sure a not great bill and repair was actually enjoyable. Wayne did the job super fast and explained everything to me. My first review because I actually think Courtenay Nissan is pretty awesome. Thanks guys!!

Josh Oakley

Great sales people! They work super hard to make things the best deal possible for you. Bob and Logan are super friendly and great to deal with.

Brian Buchholz

My car had a 'clicking noise' and I had brought it twice to the nissan dealership in Red Deer, they could not diagnose the problem. I was on vacation and called this dealer and had an appt the next day. Wonderful on the phone, I dropped it off early and they figured it out before the scheduled appt and fixed it that day. (it was a cracked serpentine belt) Every clerk in the service dept was professional, friendly, and great to deal with. Gave the car a quick clean which was a bonus since being on a road it can get messy. I'm considering a different manufacturer based on the service I get where I live, too bad they aren't more like this one.

Cindy godmaire

Having never previously bought from a dealership before, Courtenay Nissan set the bar high! I'm super happy with my Mazda 3; my sales rep (Rusty) was very friendly, responsive, and professional, and the whole team there worked hard to make sure I had a great experience.

Stephenie Davidson

Friendly and knowledgeable, the Nissan Courtenay dealership was really helpful! Isabella and Jeff gave me lots of information on new purchase. Great environment and awesome people there ! Recommend!

Marissa Cunningham

I bought a new 2019 Nissan Sentra at this dealer ship and was very pleased with the way they handled this sale. Brittney Vaughan who is the sales representative there for new and used cars was excellent and I felt very comfortable with her service. I love my new car!

Rachel Gildersleeve

Very happy with my recent service experience at Comox Valley Nissan. Had a Leaf 1 service and hitch installation. Car came back sparking. Also excellent shuttle service. Added bonus, came back the next day and the helpful mechanics attached my bike rack for me. Thank you!

alida antonelli

Purchased a new 2019Qashqai this May. Well looked after by Brendan. Very happy with the car. Today purchased snow tires and had them installed along with first oil change. Great service.

Sherrill Beek

Comox Valley Nissan is by far the most welcoming dealership i’ve ever been to. Staff is very knowledgeable and friendly. Highly recommend for anyone looking into buying a new or used vehicle ????

Emma L.

Bought a truck from Julia Donaldson about a month ago and I couldn’t be happier. She was professional, friendly, and I would definitely recommend seeing her if you stop by Nissan!

Caitlyn Talbert

Best place to buy a New Or Pre-Owned vehicle in all of CANADA! Friendly Staff, Beautiful view of the Glacier and amazing vehicles!! you have to come see why they've been the #1 Nissan in Canada 4 years in a row!

Cam Pierce

Friendly and efficient. Tyler is a real pro!

Shannon Bavis-Knox

My girlfriend and I have bought both of our vehicles through Sean at Courtenay Nissan, and our experience there was nothing short of incredible. Informative,thorough, professional, welcoming, and more than willing to make it work for you at whatever cost.

josue perez

was looking for a newer used car within a specific price & wishes the salesman showed me what was available. was able to decide upon my purchase because i was comparing similar vehicles from different dealers. thank you for not telling me what i should buy or try to show me sometbing i wouldnt want

Angi Lucke

My first car was a 2015 Nissan Sentra. And I loved it so much, I upgraded to a higher trim 3 years after my first car. 2 years later, Geoffrey Piper from Courtenay Nissan gave me a call to see how the 2nd Sentra was doing. Decided I wanted to look at the 2019 Altima. After a test drive, and some awesome financial juggling by Geoffrey and the team, they got me into the upgrade I've had my eye on all year. The new team at Courtenay Nissan is fantastic! You want a sales rep that goes above and beyond to make you happy, come see Geoffrey Piper at Courtenay Nissan!

Linda Hall

Amazing !!! Recommend ????????????

kat tait

Excellent and attentive service, with solid follow through before and after the sale. James found a way to make my new truck work for me at a budget level, and Tyler was an excellent salesman, with a very relaxed approach. Along with Jeff and James, Tyler was determined to make sure all of my concerns were addressed. I will return when I need a new set of wheels in a few years, and would recommend Comox Valley Nissan to anyone looking for a new car. Thanks again fellas!

David Looney

Both my daughter and I had wonderful experiences buying our cars at this dealership in the past. When I was back there in early 2019 ( at their urging and phone calls), I learned that the dealership had been sold last year and was under new owners. What started out well ended up turning terrible . Many different salesman, including manager, assistant manager, financial guy had tried to reach a deal with me but finally the owner sat down with me and we reached an agreement on a trade in. I even went up in my budget which was hard as I am a single senior on a fixed income. Then......within a short time, all of a sudden they started changing the agreement. They wanted me to pay more. I finally ended up walking out! It was an absolutely horrible, dirty, slimy feeling experience! What a shame that what used to be a great place to buy a car for me has now turned into a place I don’t want to go back to. The only thing positive about my experience this time was Logan.

Ross Gudwer

Great service, friendly staff, and awesome mascot :)

Kyli Woods

Brittney was very helpful and answered all my questions when I came in. Couldn't be happier with my purchase!

Catherine Foster

I was planning on purchasing a Certified Pre-owned vehicle from this dealership - I was working with Ashton Lommen-Clayton at first, he brought in Brendan Kernaghan to assist after the initial phone call. At first the process was very friendly and enjoyable. I placed a fully refundable deposit on a car I was planning on purchasing. Unfortunately, I chose to go another way and not purchase from this dealerships. After letting them know, things changed drastically. They stopped replying to text messages, and dodging calls. Brendan told me my refund would be processed on Monday after the weekend, and I agreed, I requested they email me a confirmation once it’s been processed, for my records. On Monday I called the dealership as Ashton had stopped replying - and spoke with Jim Barnes the GM. He was surprised to hear that Brendan said my refund would be processed as both him and Ashton were not working. However, Jim assured me it would be processed on Monday after speaking with him. I again requested he send me a confirmation once it’s been done. Tuesday, 3pm, still nothing. I text Ashton and he says it will be processed in 3 business days. That’s unacceptable for me. So I call him and proceeded to argue to get my refund. He kept giving me excuses about how they can say it’ll take up to 15 days if they want and I have to deal with is. I never signed any paperwork with these terms so refuse to accept that. After a bit back and forth he hangs up on me. So I called the reception and spoke with Claire - who has clearly been updated by Ashton that I’m about to call. She’s familiar with the situation and puts me on hold. Only after requesting to file a complaint against Ashton does she mention that she can process the refund for me over the phone. Within 5 minutes she has my refund processed - thank you Claire! I requested to speak with Jim still so he called me about 30 minutes later and heard me out, apologized for the experience, and was understanding as for why I was frustrated. I can’t speak for all the staff at this location - but I’d never work with Ashton or Brendan again, as both will say whatever you need to hear and won’t be around to help when you really need it. TLDR: everything was fine at first. After deciding not to purchase from them - had to fight to get my refundable deposit processed and a terrible experience with Ashton Lommen-Clayton

Angelica Snow

Isabella is very helpful! She did a good job as sales consultant!

Amber Atterbury

Todd Stewart sure knows his vehicles, the man you want to deal with, great place to buy a new or used vehicle, great friendly staff!!!

A S

Great experience this past week dealing with Courtney Nissan! Good people, Good cars!

Jeff Schultz

Excellent and prompt service while dealing with Asthon and his sales manager James Evan's.Will definitely come back here for my next purchase!