We have all the reviews of people like you who buy the services and products of Mondou (Zoo) in Châteauguay area (Canada).
Now the business has a score of 4.5 stars out of 5 and that rating is based on 127 reviews.
You must have seen that its rating is practically the best, and it is based on a very large number of scores, so we may conclude that the valuation is quite reliable. If many people have bothered to value when they've done well with the service, it works.
As you know, we do not usually stop to write evaluations when these are positive and we usually do it only if we have had a problem or incidence...
This Zoo is included in the category of Pet supply store.
(Translated) Very nice place to take care of your pet that we can bring. We can have very good advice and find a variety of things like food, toys, various products and even "dog boots". (Original) Très bel endroit pour prendre soin de votre animal de compagnie que l'on peux apporter. On peux avoir de très bon conseils et y trouver une panoplie de trucs comme de la nourriture, des jouets, des produits diverse et même des "bottes pour chien"
Amazing service! I found everything I needed
(Translated) Good service. (Original) Bon service.
Excellent pet food store. Amazing online service as well. I get my cat food all the time from them with free delivery within 2 days. Awesome!
Like any other mondou
I love this place. People are so friendly and helpful.
(Translated) Good service, attentive and kind employees. (Original) Bon service, employés à l’écoute et gentils.
(Translated) My beautiful Clafou. Since its adoption, I buy kibbles and pâtés (Royal Canin, kitten) at Mondou. Always received attentive and courteous service. …
(Translated) Shop where you can find everything from toys to lights and food. (Original) Commerce où on trouve de tout, des jouets aux lumières et de la nourriture.
Lady on the phone did not speak english
(Translated) Top of the service last time not wear to returned (Original) Dessus du service la dernière fois pas porter à retourné
(Translated) My favorite store (Original) Mon magasin préféré
Nice welcoming staff and Big choice
(Translated) A little expensive but nice goods. (Original) Un peu dispendieux mais de la belle marchandise.
Best place and extremely friendly staff
(Translated) Even though I have been a customer since the opening, I have always found the atmosphere of this place to be cold, since the staff are never the same. But not in recent months. Your Mégane employee makes all the difference. Having had to hire employees for a long time in the past, I can assure you that this young girl would have an offer from me if I still had to recruit. She is competent, professional, and has a great personality. My visits are much more pleasant. It really deserves to be highlighted. ☆ My kitties loved their new treat! Thanks for the suggestion, I was no longer giving treats due to a dental problem. Thank you ! (Original) Même si je suis cliente depuis l'ouverture, J'ai toujours trouvé l'ambiance de cet endroit e froid , puisque le personnel n'est jamais le même. Mais pas ces derniers mois. Votre employée Mégane y fait toute la différence. Ayant longtemps eu à engager des employés par le passé, je peux vous assurer que cette jeune fille aurait une offre de ma part si j'avais encore à recruter. Elle est compétente , professionnelle, et a une belle personnalitéa. Mes visites sont nettement plus agréables. Ça mérite vraiment d'être souligné. ☆ Mes chatounes ont adoré leur nouvelle gâterie ! Merci pour la suggestion , je ne donnait plus de gâteries dû à un problème dentaire. Merci !
(Translated) Great ! (Original) Super !
(Translated) Very very good (Original) Très très bon
Great service and prices
(Translated) Very nice place where you will find happiness for your favorite animal. The staff are very friendly and above all attentive with good advice. Thanks to "Amanda" who served us well today and who is really passionate about animals. The store also respects physical distancing measures. Good Job! (Original) Endroit bien sympa on y trouve son bonheur pour son animal préféré. Le personnel est très sympa et surtout attentionné avec de bons conseils. Merci à "Amanda" qui nous a bien servi aujourd'hui et qui est une vraie passionnée des animaux. Le magasin respecte aussi bien les mesures de distanciation physiques. Good Job!
Pleasant store and staff. Greeted with a welcome, and asked if help needed finding what I was looking for. Parking lot available as well. Would return.
(Translated) Beautiful service (Original) Beau service
Very nice and helpful staff
Very nice people. Very well stocked.
Some products we need are back ordered.
Always offer help, be it to carry bags to the car, optimize points usage or advice on the right type.of food to use.
Great and helpful staff
(Translated) From the moment I arrived I was made to feel welcome and the employee directed me to the right aisle. She explained the products to me well. Excellent service! …
(Translated) Lots of product available, happy to shop with you! (Original) Beaucoup de produit disponible, je suis heureuse de magasiner chez vous !
(Translated) Very good service and a lot of choice. (Original) Très bon service et beaucoup de choix.
(Translated) Very well (Original) Très bien
Friendly staff
Great borough Petshop, super friendly staff and great variety. Canadian style!
Super frienly people, the price of catnip is expensive though, I bought two small plants for $10
(Translated) Very warm place with experienced staff (Original) Endroit très chaleureux avec des employé expérimenter
Everything for pets
(Translated) Very friendly place where we can almost find everything for our furry friends. Very good customer service always smiling (Original) Endroit très convivial où on peu à peu près tout trouver pour nos amis à poils. Très bon service à la clientèle toujours souriant
Love the place, they are always so nice and welcoming.
Has what I needed...
Fast and friendly
Really nice place
(Translated) I was very well advised on the dental problems of my animals. Caring employee. (Original) On m'a très bien conseillée sur les problèmes dentaires de mes animaux. Employée attentionnée.
(Translated) Very good service (Original) Très bon service
(Translated) Whether it is to take pictures with your pet or take him on a boat trip or to solve his worm problem you will find everything you need at this location (Original) Que ce soit pour prendre des photos avec votre animal de compagnie ou l'emmener faire du bateau ou pour régler son problème de vers vous trouverez tout ce que vous avez besoin à cet endroit
(Translated) A pleasant place to visit if you have a pet. (Original) Une place agréable à visiter si vous avez un animal de compagnie.
Great store with nice people working in it. They are always polite and attentive. We are regular clients and never had any unpleasant experiences. Guys are always smiling and ready to assist. Thank you! The point system motivates customers to go back and shop there instead of other companies. Clever ????
(Translated) Very well maintained branch with excellent service. The choice is more than good with a very good selection of food, toys and items needed to take care of your pets. (Original) Succursale très bien entretenue avec un excellent service. Le choix y est plus que bien avec une très bonne sélection de nourriture, jouets et items requis afin de vous occuper de vous animaux domestiques.
Bringing this place down to 3 stars. Customer service training needed. Closing unexpectedly in business hours without notice. Twice in the past week I've went during the day and the shop was completely closed. No notice, I saw people lined up in the drive thru
Selection is great for cats and dogs, not so good for other pet's.
Service
(Translated) Super good service (Original) Super bon service
(Translated) We find everything we need (Original) On trouve tout ce dont on a besoin
Visited the store with our new puppy about a week ago. The girls who were working were super good with her and they were so knowledgeable and helpful. We plan to return to use the pet washing station that is advertised.
Excellent service. Great prices and offers. Lot of varieties and options. This store is my go to for any of my pet requiments.
Had a very good experience over here, the staff seemed very kind and willing to help! My friend found everything she was looking for~
(Translated) Good service, good location. A great diversity of products. Free on-site parking. (Original) Bom atendimento, boa localização. Uma ótima diversidade de produtos. Estacionamento gratuito no local.
(Translated) The staff are welcoming and the products are in sufficient quantity. (Original) Le personnel est accueillant et les produits sont en quantité suffisante.
Super cool service.
I found it expensive. But now a days our pets are our lives. Certainly a pile of choices in food!
Nice staff, veryhelpful
(Translated) They have everything for our animals ???? (Original) Ils ont de tout pour nos animaux ????
(Translated) Articles and foods for dogs, cats, birds and small mammals. Dry food, wet food, treats, many types of bedding, etc. everything for your pets. Store for animal items, no animal sales! (Original) Articles et nourritures pour chiens, chats, oiseaux et petits mammifères. Nourriture sèche, nourriture humide, gâteries, plusieurs types de litières, etc de tout pour vos animaux de compagnies. Magasin pour articles d'animaux, sans vente d'animaux!
Good pet toys and snacks too
(Translated) Using the doggie washer for the first time. Easy to book and use. The welcome on arrival was excellent !!! (Original) Utilisation du lave- toutou pour la première fois. Facile à réserver et à utiliser.L'accueil à notre arrivée est excellent!!!
My go-to pet supply store. Nice staff but store too small to provide more products.
(Translated) Good service. A lot of choices. Very clean store (Original) Bon service. Beaucoup de choix. Magasin très propre
Always helpful staff, friendly too. Prices are good.
Staff is very friendly, always ready to help.
Next time you do not find a customer membership card, have the decency to let them know! Literally the guy got the phone number wrong and could bother to inform us. I had to ask if he applied the points on the card and he nonchalantly told us no!! On top of that, he asked us if we wanted the bill or not? So you don’t apply the points and you don’t want us to keep the bill? Big lol. Of course he fixed the issue because I was outraged. Never again.
Friendly staff. Very willing to assist
(Translated) A lot of choices. (Original) Beaucoup de choix.
Great service, very nice employees
Well stocked and good customer service. I'm always able to find what I need and staff are kind to offer help to the car whenever I purchase a heavy bag of litter.
(Translated) Good place .y l.y everything for mascots (Original) Bon place .y l.y de tout pour les mascotes
If you are a pet lover, Mondou will be your new favorite place. But you need cash. Because it's good quality stuff, so you pay for it. You find almost everything if not everything for your pet, from baby pet formula to cage to houses for your pet. Worth a visit if you love pets!
(Translated) Very good service, lack of cat products. (Original) Très bon service, manque de produits pour chat.
So they have an abundance of stuff for cats and dogs but I was a little disappointed when they only has one size of fish food. The biggest size for like 20 bucks. I would say most people don't need such a big product for fish. They should carry smaller sizes.
(Translated) A super friendly group who love their work. (Original) Un groupe super sympathique qui aime leur travail.
(Translated) Lack a little "staff" but always good advice (Original) Manque un peu de "staff" mais toujours de bons conseils
Good bilingual service. Never any issues.
Ok
Always super friendly staff, helpful and knowledgeable. In an age short on customer service this is the exception.
Good selection of products and staff is polite, professional and helpful!
Great place to find pets' needs. Great client service.
The staff is very friendly and helpful. The manager was honest about his product and very knowledgeable and suggested the right stuff for my cats. Not trying to rob me blind into buying something that wouldn't work for me or not be cost …
Nice staff, clean store. Good selection of brands.
(Translated) Very nice staff answer my questions very well smiling and have seen that he loves their WORK and the animals also bravo congratulations to you Mondou (Original) Personnel tres gentil répond tres bien mes questions souriante et ont voit qu'il aime leur TRAVAIL et les animaux aussi bravo felicitation a vous autres Mondou
(Translated) A little expensive (Original) Un peu dispendieux
(Translated) Excellent service (Original) Excellent service
great friendly service
Excellent source for pet supplies with a customer reward program. Employees are ready to help, answer questions, offer advice.
Staff offered to help unwillingly...
I like the store. They are helpful and easily approachable. Maybe a little small for my taste, but they have a large variety of products. They also connect you with other stores in case they have low or no stock on a product you need.
(Translated) My wife not being able to carry a 30 lbs dog food bag to ask for it to be brought to the car, she was answered curtly no, she went to Chico in Beauharnois and she made the same request and we answered him with a smile, certainly Madame. For us it's finished Mondoux in Chateauguay. (Original) Ma femme n'étant pas capable de transporter un sac de nouriture pour chien de 30 lbs a demander qu'on lui apporte a la voiture on lui a répondu sechement non ,elle est aller chez Chico a Beauharnois et elle a fait la meme demande et on lui a répondu avec un sourire au levre certainement madame .Pour nous c'est fini Mondoux a Chateauguay.
Friendly and knowledgeable staff in both English and French. They don't push the super expensive stuff just for sales. Great selection and good variety of price points.
(Translated) It was my first visit. I do not know enough about this business yet to give it a higher rating (Original) C'était ma première visite. Je ne connais pas suffisamment ce commerce encore pour lui attribuer une note supérieure
This place is great, nice product level and especially appropriate the free nail clipping!
Good pet store
Clerk are knowledgeable about their product and are really friendly and helpful
(Translated) When a sale is advertised online and you make a detour to go there for that and the cashier doesn't want to give you the item at that price, it is false advertising! Will not go back there and will not recommend it to any one???? When you take a detour for a specific item advertised at a discount online and the cashier does not want to give it to you at the advertised price, I call it false advertising. I will not be returning to this shopkeeper and would not recommend it to anyone! ???? (Original) When a sale is advertised online and you make a detour to go there for that and the cashier doesn't want to give you the item at that price, it is false advertising! Will not go back there and will not recommend it to any one???? Quand tu fais un détour pour un item spécifique annoncé à rabais en ligne et que la caissière ne veut pas te le donner au prix annoncé, j'appelle ça de la fausse publicité. Je ne retournerai pas chez ce commerçant et je ne le recommande à personne!????
Friendly staff.
Always helpful staff, and always stocked with what I need
Always been good
We doing great merchandise for our small dachshund... It might sound easy but with her proportions it is a very hard task. Super happy with the store!
Very friendly and they help find you the right product for your animal
(Translated) Excellent Product for All Animals and Excellent Customer Service. (Original) Excellent Produit pour Tous les animaux et Excellent Services a la clientèle.
Good prices and large selection of products
Good selection of quality products and courteous personnel
staff is really friendly and helpful, they have a great selection of products for my doberman
(Translated) My favorite place for all the whims of my beautiful twink ????????❤ …
Goid selection for cats and dogs but nothing much for other pets
(Translated) Great customer service (Original) Super service à la clientèle
(Translated) Always welcoming, ready to serve and answer questions. I really like this place. (Original) Toujours accueillant, prêt à servir et répondre aux questions. J'aime vraiment beaucoup cet endroit.
It's our go to place for dog food and supplies. They run sales quite often that make it even more affordable. The store itself is smallish and compact, but has everything that we need.
Clean, friendly staff! Parking spaces
Friendly staff.
Awesome staff
(Translated) Very good service (Original) Très bon service
(Translated) A pleasant place. No stress and good price (Original) Endroit agréable. Pas de stress et bon prix
With covid, only 1 client or 2 are allowed at the same time. However people working there love to chat with the customers. Normally i wouldnt mind but this ends up with a line up of 25 min outside to get cat food. No chatting. Its not nice for others.
(Translated) Very nice and efficient !! (Original) Très gentil et efficace!!
(Translated) At Mondou the staff are very courteous and smiling and attentive to customers I could even say that this Mondou is clean and tidy. I have been coming here a few times and I highly recommend it. …
(Translated) Well advised ert good service very satisfied (Original) Bien conseillé ert un bon service très satisfait
Great location - what i need for my cat
Service is great !
Manager super helpful
(Translated) Good service (Original) Bon service
Staff was super sweet and bilingual. Would definitely recommend this location!
(Translated) Good food for my two little ones ???? (Original) Bonne nourriture pour mes deux petites ????
Prix reasonable
Great place, it is open late which is nice! There Is a large amount of dog accessories and cat. We even did our cat/dog tag there for not that expensive.
(Translated) All in quality and quantity. Pleasant and good advice. (Original) Tout en qualité et quantité.Agreable et de bons conseils.
Amazing place with amazing staff! It actually shows that they care! They actually know the products they sell and have valuable insights! This is rare these days. I tip my hat to this pet store :)
(Translated) We usually find what we are looking for! (Original) On y trouve habituellement ce qu'on cherche!
Helpful and knowledgeable staff who didn't try to direct me to the most expensive option.
They got everything but penguin food.
Great selection for pets
Its my local pet store and the team is always helpful and friendly :) get yourself the Calin card which is a rewards program in store. You'll rack up points quickly and can use them on everything in the store.
(Translated) Very good customer service! Answer all of our questions, I will definitely go back! (Original) Très bon service à la clientel ! Répond à toute nos questions , je vais certainement y retourner !
(Translated) Very good service, lots of choice. Very nice service, lots of choices. (Original) Tres bon service, beaucoup de choix. Very nice service, lots of choices.
Grotesquely expensive and not worth it.
(Translated) Good reception and good choice of products. My dog goes straight there now during his walk he has become addicted to shopping :) (Original) Bon accueil et bon choix de produits. Mon chien y va directement maintenant pendant sa balade il est devenu accro du magasinage :)
Friendly staff and a very clean and organized store.
(Translated) Friendly service. We always find everything! (Original) Service sympathique. On trouve tjrs tout!
(Translated) I really enjoyed my experience on the web with this store. …
Friendly service.
(Translated) Superb service, very professional (Original) Superbe service, très professionnel
Always a pleasure going, staff is always super nice and helpful.
(Translated) Excellent service on every visit !! (Original) …
(Translated) Very kind and courteous staff. Good knowledge of their products. I am always well served when I go there. (Original) Personnel très gentil et courtois. Bonne connaissance de leurs produits. Je suis toujours bien servi lorsque j'y vais.
(Translated) Good service (Original) Bon service
(Translated) Service A + (Original) Service A+
(Translated) Competent and rapaide (Original) Compétents et rapaide
(Translated) Nice team with good service, always nice stock and I always have to spend more than I need XD (Original) Belle équipe avec un bon service,toujours du beau stock et je dois toujours dépenser plus que ce que j'ai besoin XD
I love this shop. The staff are very helpful. I love to go there and I bring my dog too. They always play with my dog. The price is excellent.
Great help and service
nice and helpful staff, but a bit pricey
A bit pricey, but not more than most other mondou/pet stores. Very friendly staff, and a solid selection of food and toys that aren't completely horrible for the animals. All in all I'd consider that a win!
Knowledgeable and helpful staff.
Great service!!
(Translated) The service is smiling and experienced (Original) Le service est souriant et expérimenté
(Translated) Good service. (Original) Bon service.
Dem a sell di dog food and ting deh
(Translated) Always an excellent service (Original) Tjrs un excellent service
Expensive than others Mondou.
(Translated) Many varieties (Original) Beaucoup de variétés
(Translated) Several purchases made there (Original) Plusieurs achats de fait là
I was given the wront information on my dog's food. I went there 3 days in a row. Because the first time my dog's was discontinued, the second time I was suggested a food that was not equivalent, the third time a called first to see if …
Best priced pet supply store
Cashier lady is way too nice and it feels fake lol
My dog loves going there
Love the mondou brand litter oselect unscented! And Thank you friendly staff!
Friendly staff, great service. Can't ask for more.
(Translated) No variety, empty shelf. (Original) Aucune variété, tablette vide.
(Translated) Large and welcoming pet accessories store for pets and their owners. Smiling and knowledgeable clerk on products and inventory. Free and generous loyalty card (hug card). (Original) Magasin pour accessoires d'animaux grand et accueillant pour animaux et leur propriétaire. Commis souriant et bien informés sur les produits et inventaire. Carte fidélité (carte câlin) gratuite et généreuse.
Amazing, clean. Great staff. Also very helpful staff. Found the perfect cat food for my cats
(Translated) Good service and a lot of choice but prices are still expensive compared to products similar to wallmart example cousin for dog (Original) Bon service et beaucoup de choix mais les prix sont quand-même cher comparé à des produit semblables au wallmart exemple cousin pour chien
(Translated) Good service listening to your needs (Original) Bon service à l écoute de vos besoins
(Translated) Small. Average customer service (Original) Petit. Service client moyen
The working hour here is very convenient. I can always rely on them when I run out of pet supplies.
Very helfull
Great selection! Customer service is nice and friendly! Parking, of course, is always a plus! Will be back!
Absolutely loved my first experience there. As I just adopted a Rescue, it was recommended to me to visit Mondou. And I was FAR from displeased. The staff was wonderful and extremely helpful. Definitely going back and I will recommend that place to others!
(Translated) Very good store for animals some mondou have a toilet service (Original) Très bon magasin pour les animaux certains mondou ont un service de toiletage
Products are mostly good. Availability of products is so-so. But what happened to the staff? They used to be happy and easily available... now there's only one staff member who is reliably kind, knowledgeable and available in a reasonable time frame. The rest... well...
Staff was very helpful and friendly
(Translated) Good service (Original) Bons services
Quick service, knowledgeable staff
small location, good selection of dog food if your looking for accessories you may want to go to a different Mondou
Always friendly service. 4 stars because they do t always have the type of dog food that I but in stock
Well my dog seems to like the food
Friendly and helpful staff, I'll be returning.
(Translated) always well served, always smiling, always in stock in short I recommend, well changed but still my products (Original) toujours bien servis, toujours sourriant, toujours en stock bref je recommande, bien changé mais toujours mes produits
(Translated) Small shop for animals but you can find what you are looking for (Original) Petite boutique pour animaux mais on y trouve ce que l'on cherche
We buy all of our pet supplies here. Excellent value and choice.
Nice employees lots of choices
Great variety of food, treats and toys for dogs.
(Translated) Great French and English service (Original) Super service français et anglais
Good customer service but pricey
(Translated) Good service (Original) Bon service
(Translated) That's great (Original) C'est super
This was my first time to visit this store. I needed to purchase Pill Pocket for my cat. The store was well managed during the COVID-19 pandemic. A staff member welcomed me friendly and asked me what I need. Then she picked the product for me. The cashier was friendly and professional. I was very happy with this shopping experience.
(Translated) Good variety of products (Original) Bonne diversité de produits
(Translated) Very good service and they have several varieties of products, food for the animals as well as toys for them. (Original) Très bon service et ils ont plusieurs variétés de produits, de nourriture pour les animaux ainsi que de jouets pour ceux-ci.
(Translated) Great place for doggies and everything found ... The staff is kind, helpful, present and knowledgeable! Dogs are allowed and items purchased are exchanged without fuss. Thank you! (Original) Super place pour toutou et tout tout trouvé... Le staff est gentil, aidant, présent et connaissant! Les toutous sont admis et les objets acheter sont échangé sans chichi. Merci!
(Translated) Excellent service, always helpful cashiers (Original) Excellent service, caissières toujours aidantes
They have a pretty good range of animal food and training pads, and winter booties.. Good winter booties that last more than one season
Good service good stuff prices O.K.
Well stocked, helpful staff.
Very nice staff and the food I need is always in stock.
They were so nice and friendly to me. Plus they had everything I needed.
Great place
(Translated) Welcoming professional (Original) Professionnel acceuillant
Love coming here! Especially this location. The staff is always friendly and ready to help!
Informative staff and helpful Friendly too
Store shelves seem empty and not a lot of selection on dog treats. I unfortunately had to order online due to lack of selection. This is not the only Mondou store I have experienced this.
(Translated) Nice free and clean place to wash our doggie. We are even loaned a special brush to strip our husky! With the ties on the drying corner our husky could no longer run away ???????????? (Original) Bel endroit gratuit et propre ou laver notre toutou. On nous prete meme une brosse spéciel pour dépoillutter notre husky! Avec les attaches sur le coin séchage notre husky ne pouvait plus se sauver ????????????
Wide variety of selection of whatever you might need for your pet.
Definitely great for dogs and cats. Not so great for smaller animals, but they still manage to carry the basics for most animals, which is wonderful. The staff often (like, ALL the time) ring people up at the cash out of order, so it's very annoying that cutting in line is common there, but I still like this place and would still recommend it.
Friendly staff, but they didn't offer the promotional cookies with the purchase of dog food as advertised.
(Translated) Excellent service and always a great welcome! (Original) Excellent service et toujours un bel accueil!
(Translated) Samantha is excellent ???? (Original) Samantha est excellente ????
(Translated) Knowledgeable staff (Original) Personel connaissant
Some treats for the pets I can't find in ontaroo
(Translated) Me it is for wild birdseeds very low price (Original) Moi c'est pour les graines à oiseaux sauvage très bin prix
(Translated) Good service and a large selection of animal and bird food. (Original) Bon service et un grand choix de nourriture pour animaux et oiseaux.
Pet store . Lots of supply of good quality...
It's a great store for all the basics, but I wish the cat food and toy selection was a little bigger. They also have a very nice gel hand sanitizer which is superior to the straight up alcohol most other places have you use, and a three person customer limit inside the store.
Lovely place really friendly.
(Translated) All for pets (Original) Tous pour les animaux domestiques
(Translated) Great place to wash your dog yourself. The equipment is well adapted and safe. Wide variety of products in the store and there is improvement in the choice of food brands (hunger spindle, BCR, nutrience, etc.). However, there are still bad foods that are recommended out there (RC, iams, purina ..). Brands that are also American. Acana, Orijen, Go !, North Paw ... deserve their place on the Mondou shelves. (Original) Super endroit pour laver son chien soi-même. L'équipement est bien adapté et sécuritaire. Grande variété de produits dans le magasin et il y a de l'amélioration quant aux choix de marques de nourriture (faim fuseau, BCR, nutrience, etc.). Toutefois, il y a encore de mauvaises nourritures qui sont recommandées là-bas (RC, iams, purina..). Marques qui sont d'ailleurs américaines. Acana, Orijen, Go!, North Paw... méritent leur place sur les tablettes du Mondou.
Good service
Good selection, great staff
1stop shop
(Translated) Good price (Original) Bon prix
(Translated) Warm and courteous service (Original) Service chaleureux et courtois
Helpful adv
very professional and nice customer service.I just found everything what I need for 2 dogs
Friendly people, good products, clean place.
Good service!¡
(Translated) Small shop Mondou, presence of a parking, very friendly staff (and bilingual) we find the essential for his dog or cat. (Original) Petit magasin Mondou, présence d'un parking, personnel très sympathique (et bilingue) on trouve l'essentiel pour son chien ou chat.
Good customer service. Very knowledgeable staff
Excellent and friendly service???? good choice of food for all your pets????????????????????????????????
(Translated) There is a lot of diversity of food and dog toys I love going there (Original) Il y a beaucoup de diversité de nouriture et de jouet pour chien jadore y aller
Came in here to check things out - we just got a new dog so needed some basics. Store has got lots of options which is great. Also has a animal washing station in the back with a dryer too. Also a weighing station for animals
Nice store, friendly staff, free parking!
Staff is super friendly and patient, very helpful. They have a lot of cat toys and accessories.
Very helpful staff. Have something’s different than other locations. Like mouse toys for my cat and feeders. Great store location and has parking !
Great service
(Translated) Courteous staff, great choice of products, would Mondou again. (Original) Personnel courtois, grand choix de produits, would Mondou again.
Nice staff, great selection.
I always find the food for my cat, super friendly staff
(Translated) Good service (Original) Buen servicio
Love it, great service.
Nice place, lovely people
Very helpful
Excellent service, had our questions answered quickly from a knowledgeable employee!
My dog was sprayed by a skunk last night which left me exhausted and short tempered from lack of sleeping having to deal with a extreme smell. I go there when they open at 9 and the staff there was sympathetic and knew exactly what I had to do to take care of the smell. This place is a life saver for me Knowledgeable and friendly staff that will keep getting me going there for years to come
(Translated) My mother and I went to the world to see if they had pin collars. My mother has fragile hands and needs one of these necklaces to correct our labrador without getting hurt. We know how to use them responsibly. We did not see it so we asked a shop assistant if they had any. His answer? NO!! In a scornful tone of voice, we looked like we were monsters and broke camp without saying another word. Instead of asking why we wanted a poll as a professional, she responded like a cow. Very good work! (Original) Ma mère et moi sommes allez au mondou pour voir s'ils avaient des colliers a broches. Ma mère a les mains fragile et a besoin d'un de ces colliers pour corriger notre labrador sans se faire mal. Nous savons comment les utiliser responsablement. Nous n'en n'avons pas vu donc nous avons demandé a une vendeuse s'ils en avaient. Sa réponse? NON!! D'un ton de voix méprisant, nous regardant comme si on était des monstres et a foutu le camp sans dire un autre mots. Au lieu de nous demander pourquoi on en voulait un polliment comme une professionnelle, elle a répondu comme une vache. Très bon travail!
My cats love them.
Staff is always really sweet, honest and caring❣
The store has good customer service and attention to the sale, however I could not find the product I was looking for. I had to buy a similar product for my cat
Very great service and variety of excellent quality products! They trim claws free of charge with an appointment!
(Translated) I love, a lot of things (Original) J' adore, beaucoup de choses
Very helpful and friendly staff, they carry your bags to your car!
They always seem to be low on dog toys..
(Translated) The place has golden employees who really do everything to satisfy you !!!! (Original) L'endroit possède des employés en or qui font vraiment tout pour vous satisfaire !!!!
Ordered dog food over a week ago. Never heard from them again!! Took my biz elsewhere.
(Translated) The service is beyond excellent and I find everything I need every time (Original) Le service y est au delà d'excellent et j'y trouve tout ce que j'ai besoin chaque fois
friendly staff!
Staff are knowledgeable, no complaints
(Translated) Very well (Original) Très bien
Extremely Knowledgeable Staff, they love animals
Went to 3 different locations looking for a product,all 3 times their website said the product was in stock and it wasn't.. very unprofessional..
Good place
(Translated) Ok but not often special food (Original) Correct mais nourriture pas souvent en spécial
Very friendly staff
Best place for pet food and quality food and services is excellent and pets are allowed in.....
(Translated) Always good, competent service. The staff is smiling and my dog Jack is always well received (Original) Toujours un bon service compétant. Le personnel est souriant et mon chien Jack est toujours bien reçu
They have the best things for your pet
(Translated) I love the service a visit. It's like entering our house and now I order certain items that it is sometimes difficult to receive and I very much appreciate the gesture, I feel like a VIP every time. …
(Translated) Very little respect for people with medical exemption. Did not want to serve me even if I stay at the door and do my errands. Usually they do my errands but they didn't want to even if I had the proof. …
I'm sorry, I used to like going to this store as a regular customer spending a good amount of money per week but a few days ago I went with my dog. I was the only person in the store and because all the attention he was getting, he got very excited and he peed a little but for the first time ever inside the store while I was looking for his food. I apologized since it was embarrassing enough but the staff (3 people working at that time) told me that I had to clean it up. I did since yes, I understand it's my dog but I don't think I'll be going to spend my money at this place ever again. I mean they were 3 staff members, not doing anything at all. Not helping me find what I need, not doing much but to talk and chat and certainly not helping me with the situation, instead instructed a co-worker to hand me over the cleaning products to clean the mess. This is the kind of things that is expected to happen in those businesses. If not, you wouldn't let people bring their dogs in. At vet offices and dog daycares, it's never an issue and they don't make you clean up when it happens because it happens. We spend at least a good $50 per week and because the raw food fridge is never fully stocked, we end up buying whatever is left in it. If this is how you treat your clients I'm no longer interested in spending my money at this place. We'll do the extra and walk our dog to a pet store that is more attentive to customers and willing to help them out.
The staff is friendly and very helpful!
(Translated) Thank you for the good service and the amount of good quality merchandise you have in store. (Original) Merci pour le bon service et la quantité de marchandises de bonne qualité que vous avez en magasin.
Very polite and knowlegable staff. Need Vegan cat and dog food on shelves. A tad on the pricy side. Why not open a store on Sherbrooke Street West near Grand Blvd next to Akavan Marche.
Called ahead of time to verify if a product was in store. The staff was very helpful and put it aside until pick up shortly after :) Everyone is quite friendly!
(Translated) I always find what I'm looking for when I go to Mondou. The staff are very welcoming and very professional. I recommend this place to everyone! Thank you Mondou !! …
(Translated) Very good service. Product of qualities. It's been 5 years that I feed my dog (Akita) Nutro and it makes a difference on his coat. We tried another brand, but we see the difference. (Original) Tres bon service. Produit de qualités. Ça fait 5ans que je nourrit mon chien( Akita) de Nutro et ca fait une différence sur son pelage. Nous avons essayé dautre marque, mais on voit la différence.
Offers a good selection of products. Service is particularly above par.
overall good prices and great customer service
(Translated) Always great service and welcoming employees! (Original) Toujours un super service et employées accueillantes!
Great staff
Good service very nice staff . Love to buy my dog stuff there
Lots of product variety. Very friendly staff. A very well run company.
(Translated) Small store but you can find everything you need and the employees are very polite and caring. I bought some fresh catnip and am very satisfied. (Original) Petit magasin mais on y trouve tout ce qu'il faut et les employés sont très polis et bienveillants. J'ai acheté de l'herbe à chat frais et je suis très satisfaite.
(Translated) Good service, but small and a little less choice and availability (Original) Bon service, mais petit et un peu moins de choix et disponibilités
Great service when I go to this location for my cat food. Today, the brand I usually purchase was on special which was amazing. The male cashier was very friendly and patient.
Super friendly and helpful service, store is clean, well stocked and organized. Would recommend.
Very Thoughtful, friendly, caring and knowledgeable employees
Folks here are as friendly as any other mondou. It's a smaller store but they carry everything the other stores do and the staff is usually friendly. Ample parking, fast and efficient service if you need help with anything. Free scale for doggos too. I buy most of my dog food here. They also carry taste of the wild.
(Translated) Large selection of everything you may need for your pets. Prices in average pet stores, but in some other stores of the genre, there can be discounts up to 15% by being registered at this store (at least at Pet Smart in Ottawa, you get there in less than 45 from my house by bus, go to Mondou, it's 30 minutes of walking for me and 10 minutes of bus). Courteous and competent staff. And Mondou makes free delivery with a minimum purchase. (Original) Grand choix de tout ce que vous pouvez avoir besoin pour vos animaux de compagnie. Prix dans la moyenne des animaleries, mais dans certaines autres magasins du genre, il peut y avoir des rabais jusqu'à 15% en étant enregistré à ce magasin (du moins chez Pet Smart à Ottawa, on s'y rend en moins de 45 de chez moi en bus, aller chez Mondou, c'est 30 minutes de marche pour moi et 10 minutes de bus). Personnel courtois et compétent. Et Mondou fait la livraison gratuite avec un minimum d'achat.
Good.
(Translated) It's nice to shop at Mondou it smells good and in addition the owners can accompany their doggie so I socialize with them (Original) C'est agréable de magasiner chez Mondou ça sent bon et en plus les maîtres peuvent s'accompagner de leur toutou alors je socialise avec eux
Mid service
(Translated) All the time the service is efficient and very kind (Original) Tout le temps le service est efficace et très gentil
Good service.
Good prices!!!
Knowledgable service and lots of choices!
Good selection although bigger branches had larger food packages we needed
Good place for pet supplies.
Excellent service!
Very helpful, friendly staff. Plenty of products to choose from at competitive prices and the loyalty program offers extra incentive to return, especially if you have a larger dog and spend a lot of money a year on food or other items. If you're living in Gatineau, it's a much shorter drive than to PetSmart in Ottawa.
Small
The staff is great! They are friendly and very helpful. The cat food I usually buy was out of stock and ordering online was out of option for me since I needed it for that day. One of the staff quickly searched other branches close by and …
(Translated) Good place. Excellent for whatever you are looking for your cat or dog. Possibility to wash them there. Bring your own shampoo and towels. Wide variety and possibility to order online for in-store shipping. (Original) Bonne place. Excellent pour tout ce que vous cherchez pour votre chat ou chien. Possibilité des les laver là-bas. Amenez vos propres shampooing et serviettes. Grande variété et possibilité de commander en ligne pour shipping en magasin.
Nice staff.
Store is clean...Staff is Amazing and very useful....My cats like chicken treats and I found some with only 1 ingredient!...I love this store....I recommend this store to everyone with pets????????????
Petshop
Good customer service.
(Translated) Interesting inventory and helpful and caring people but did not know enough dog food they sell. (Original) Inventaire intéressant et gens serviables et attentionnés mais ne connaissaient pas assez la bouffe à chien qu'ils vendent.
Very friendly stuff great variety of good super!
Basic pet food store.
Great knowledgeable staff, just wish the prices were closer to those of say walmart or super c when it came to the same exact product
Bon service
Good food for dogs
(Translated) Since a year. At my sweet in Châteauguay. Every time. I'm going. At your house. To buy once a month. Food for my cats. The tablet is always empty empty empty each time. Time. I have to take my car and go to Chico's in Beauharnois. Or had. Always have the product. After several complaints. Have always answered me the same romance. ,,,problem. Inventory. Or out of stock, a pet store. Not an auto part. I want. From there cat foods. Or dogs. After several months. I hope there are problems. Will be resolved.thanks (Original) Depuis un ans. Chez mon doux à Châteauguay. Chaque fois que. Je vait. Chez vous. Pour acheter une fois par mois. La nourriture de mes chats. La tablette est toujour vide vide vide à chaque. Fois. Je doit prendre ma voiture et aller chez chico a Beauharnois. Ou eu. Ont toujour le produit. Après plusieur plainte. Ont me répond toujour la même romance. ,,,problème. Inventaire. Ou rupture de stock, une animalerie. Pas une pièces de auto. Je veut. De là nourritures de chats. Ou chiens. Après plusieur mois. J’espère que lé problèmes. Seras résolue.merci
Very helpful staff
(Translated) Good store, there is almost everything for our dog and cat friends (Original) Bon magasin, on y trouve presque tout pour nos amis chiens et chats
I love the workers there
(Translated) I really like this pet store. (Original) Jaime vraiment cette animalerie.
Pretty good store for pet supplies in Montreal. Still have not found anything in Montreal that comes close to the "it has everything with a ton of choices" like the big pet stores in the U.S. It seems that stores here generally have EITHER high end or low to middle end food. This store caters to the low to mid range buyer. They do have a really good range of dry food, but somewhat limited selection of moist food. I have not tried the house brand "O'Select" cat food, but the cat litter is just as good as Arm and Hammer or Tidy Cats in my experience and is way cheaper. Limited selection of flea and tick products if that is what you are looking for.
(Translated) Very good service :) (Original) Très bon service :)
Staff has been great for years, a+ service.
Verry help full staff
(Translated) Full of business (Original) Pleins d'affaires
Great service.
(Translated) On August 10, 3:50 a.m., when entering the store there is a small kiosk with baskets containing small samples of food ... I buy my food and some treats and before going to the cashier I go to get a samples .... the girl comes up to tell me that its only starts tomorrow !!!! .. so why display them 24 hours in advance ... and besides, my arms are full of goods ... and I am told to come back tomorrow !!! Really ridiculous ... After answering him "" "you are not serious and From me stubbornly ... she answers me with a frustrated face "" "I will make an exception" "" phew as if this made a difference for her .. really poor service !!! (Original) Le 10 aout 3h50, en entrant dans le magasin il y a un petit kiosque avec des paniers contenants des petits échantillons de nourritures... j'achète ma nourritures et quelques gâteries et avant d'aller a la caisse je me dirige pour aller chercher un échantillons....la fille s'approche pour me dire que sa commence demain seulement!!!!.. alors pourquoi les étaler 24h d'avance...et en plus j'ai les bras plein de marchandises...et je me fais répondre de revenir demain!!! Vraiment ridicule... Après lui avoir repond """ tu n'es pas sérieuse et De m'obstiné... elle me répond avec un visage frustré """ je vais faire une exception""" oufff comme si ceci changeait quelque choses pour elle..vraiment un service médiocre!!!
(Translated) Perfect (Original) Parfait
(Translated) Friendly staff and there to help! I recommend (Original) Personnel chaleureux et là pour vous aider! Je recommande
Very helpful, friendly, bilingual staff, good parking, busy but not full, many clients are neighbours, some bring dogs, good energy.
Staff friendly at all 3 locations where I shop and they always offer to carry the purchases to my car!
(Translated) This is my place for my animals (Original) C'est ma place pour mes animaux
Excelent service, very helpfull personel
Really helpful staff that really care about your dog or cat. They have a good selection of dog toys and treats, and the basics you need. They also have a points program that quickly gives cash back which is a nice touch. Food and treats also go on sale regularly. They also have parking and are open 7 days a week. Really convenient.
Good selection but pricey
Mondou had exactly what I was looking for in pet supplies and they had an exceptionally friendly and helpful staff.
(Translated) The customer service is excellent and the smiling staff guide us through our purchases. The store is very tidy and if we need something we can see it well enough …
We got a cat in March and she is our first pet so we had no idea what we needed and what was nice to have. I walked in to Mondou and they were helpful and friendly. This is the only place I go to buy things for my cat!
(Translated) Excellent place !! I like ???? (Original) Excellent endroit !! J'aime ????
(Translated) Very well served. (Original) Tres bien servi.
Very nice, polite and helpful employees.
(Translated) Good service (Original) Bon service
No customer service
My favorite Mondou store by far. ???????????? Best service always by everyone especially Coraline... she's awesome!!! ❤
(Translated) Good customer service (Original) Bon service à la clientèle
(Translated) Helpful and good advice. (Original) Serviable et bon conseil.
Great place for getting anything you need for your pet. The staff is very helpful and answer all your questions. I just got a puppy and am now a regular customer of Mondou.
Cats love the food
Very knowledgeable staff
(Translated) excellent service from the advisor Anouk perfect knowledge of these products and really listens to what the customer is looking for !! (Original) excellent service de la conseillère Anouk connaissance parfait de ces produit et vraiment as l'écoute de ce que le client recherche !!
(Translated) Clean and tidy excellent courteous and welcoming personal service …
(Translated) There is everything to live in a beautiful but expensive store (Original) יש הכול לחיות חנות יפה אבל יקרה
(Translated) Excellent service, honest and warm personal. (Original) Excellente service, personnelle honnête et chaleureux.
Good selection, check out was quick.
(Translated) Very very good service the young lady very well answers our questions (Original) Très très bon service la jeune dame à très bien répond à nos questions
Ever since they re-vamped the store they carry very little selection, especially rawhides or cat accessories. Still though, love the staff. They're very helpful & friendly.
Nice store ,part of larger chain, specializing in pet food and supplies
Staff not to willing to help
You can find everything for you pet
(Translated) Large clean place, several employees to help you, lots of product choices (mainly for dogs and cats, but also for a few other animals). …
(Translated) Exceptional employees (Original) Des employés exceptionnel
(Translated) Very good customer service. (Original) …
good service big and clean luv it
(Translated) Very nice place very good service and all you are looking for and requires is the (Original) Très belle place très bon service et tout ce que vous cherchez et nécessite se trouve la
Staff here is great as they are willing to help customers. Unfortunately they don't carry Orjen or Arcana products.
(Translated) Pet shop my dog's favorite (Original) Boutique animal la préférer de mon chien
Small place but very practical and the service is absolutely excellent. Good job!
In NDG this is a place to go for all of your pet needs. very very experienced staff in all things animal. Wheelchair accessibility ample parking.
Always well received good service ,they also trim my cats claws for free by appointment and are very quick.My cat Luna loves the food which is there own vet diet.
The air conditioning alone makes this place with the visit
(Translated) Good courteous service (Original) Bon service courtoi
(Translated) Friendly service (Original) Service sympathique
(Translated) Everything for small animals (Original) De tout pour les petits animaux
Has what the pets need.
Great store, excellent service and very useful room to wash your dog (for free!)
the staff was friendly and the service efficient. It's worth mentioning that they do not offer nail trimming services
The place is ok only if you have a cat or dog. Everything is absolutely overpriced!
Small pet shop. Regular service.
Very helpful and friendly as usual
Great service, the clerks that work here are all super nice, the store is a bit small but they are planning some renovations.
Small store but has all the essentials. Nice helpful staff, and obviously pet friendly
Clean with very friendly and helpful staff.
I like the selection of dog food and treats some of the staff is even bilingual
Friendly and helpful staff are always ready to help and answer your questions.
(Translated) Good service all the clerks are courteous and answer our questions. The prices are reasonable. (Original) Bon service tous les commis sont courtois et répondent à nos questions. Les prix sont raisonnables.
Very good service
Been there a few times, the staff is always friendly and knowledgeable. Prices are on the high side.
Slow and not particularly friendly, but otherwise good stuff. Nice selection, very clean.
(Translated) Very good and attentive service (Original) Service très bien et attentionné
(Translated) The people who work there are knowledgeable, always in a good mood. Lots of varieties in products and hassle-free claw cutting. My dog loves it. …
Open when you need them, enough staff to help all customers, greet you when you come in, always have stock, service in both languages without hesitation.
Very good and friendly
Good selection, helpful staff, very pet-friendly. No support for puppy mills/backyard breeders. Sometimes they hold adoption days for rescues.
(Translated) Good advice clean place and easy parking (Original) Bon conseils endroit propre et stationnement facile
Went to get my dog's nails cut. She did a amazing job
(Translated) Very courteous staff and they have a great knowledge it's really appreciated when you know yourself a little less …
(Translated) Adequate service but not much choice for the owner of small dogs (Original) Service adéquat mais pas grand choix pour le propriétaire de petits chiens
Love the treat and meeting new furry friends
(Translated) We find good products of times not much help (Original) On trouve de bon produits de fois pas beaucoup de aide
Friendly staff, loads of pet products. Best pet store in the neighborhood!
(Translated) Beautiful local, well appointed, I found what I was looking for …
(Translated) Staff very welcoming and kind. They love animals and it seems (Original) Personnel très accueillant et aimable. Ils aiment les animaux et ça paraît
This place is so far the best pet shop I've been so far. they have most, if not all, you need for your pet and they have the cheapest price for stuff you need.
It’s not a bad place, however, some managers were just awful in the recent past. It needs a lot of work to restore the image. Tight floor and aisles, limited choice of supplies, poor management contribute in the current image of this store. Any complaints should be reported to the head office.
(Translated) They know their product I always have very good services (Original) Ils connaisse leur produit J ai toujours un très bon services
Love store, always find things to buy for my furry baby.
Mainly for cats and dogs.
(Translated) Good service, varied choices ...... from 4 stars until now, but the company's position towards customers is pitiful and contemptuous with their whims of wearing masks that do not follow guidelines. luckily, the châteauguay staff are more moderate in the face of the absurdity of the application of their delusions, especially in view of the hysteria of the manager of st-constant who makes the police move urgently for nothing !!!!! !! By the way, elsewhere toys and nonessential stuff are accessible .. unlike canadian pulls and other shops that respect the instructions, I have notified the authorities sir and madam the perfect .. when you want to be whiter than white have looked twice , (Original) Bon service, choix variés...... de 4 étoiles jusqu'à maintenant, mais la position de l'entreprise a l'égard des clients est pitoyable et méprisante avec leur caprices du port du masque qui ne respectr pas les directives. heureusement, le personnel de châteauguay est plus modéré face à l'absurdité de l'application de leurs délire , surtout en regard de l'hystérie de la gérante de st-constant qui fait déplacer la police en urgence pour rien!!!!!!! En passent, ailleurs les jouets et trucs non essentiels son accessibles..au contraire des canadian tire et autre boutiques qui eux respectles consignes, j ai aviséles autorités monsieuret madame les parfait.. quand ont veut être plus blanc que blanc ont regardé a deux fois,
Very nice people
Great selection of grain free pet food. My kitties are always happy when I come home with a new kind of canned food for them to try.
Some products can be cheaper at other stores
(Translated) Good service (Original) Bon service
(Translated) Warm welcome (Original) Chaleureux acceuil
Very good experience! People were so nice and I formative about promotions, no pushy annoying behaviour love it :)
Great store...best cat litter at unbeatable price...friendly staff
Helpful staff lots of choice for your pets needs
(Translated) There is everything and the team gives good advice (Original) Il y a tout et l équipe donne de bons conseils
Ahhhhh My Animals Just Love this Place Mondou Jesus
(Translated) Extremely satisfied with the service received every time I go and employ them competant always ready to help I recommend it to everyone (Original) Extremement satisfait du service recu a tout les fois que j’y vais des employer competant toujours pret a aider je le conseille a tout le monde
Super friendly
Friendly staff. However, the last 4 times I have went, they have been out of stock.
staff is friendly and helpful
Our peeferate store. Nice people
Food for my cat and nice choice for all pet
Good stuff.
Very nice people and very helpful
(Translated) Very clean and can bathe your pets for free (Original) Muy limpio y puede bañar a tus mascotas grátis
(Translated) Good quality, very very high prices! (Original) …
(Translated) Good team (Original) Bonne équipe
(Translated) Friendly advisers. We can use free doggie lava for our big dog. (Original) Conseillers sympathiques. On peut utiliser gratuitement le lave toutou pour notre gros chien.
Sales person was amazing she made me feel comfortable .She was very empathetic about my situation. I would highly recommend this Mondou location.
Great place to get cat food, dog food and even bird food! They also have most thing you would need for you pet and the personel is very welcoming, very knowledgeable and very helpful because if you need they will bring your order to the car.
Manager could not exchange a dog collar for a small one because I've lost the tag price in it. It was brought the day before and unfortunately it get lost, but I don't think this is a big deal to avoid the exchange. Any way, I used to be a client and because of this stupid atitude last night I'm no longer.
(Translated) I used to like this store before. He told me take the house brand of mondou it is inexpensive high quality food because it is made in Quebec. And unfortunately I was wrong to listen to them because after 2 years that …
(Translated) Staff not too welcoming. The one on the Savannah. Very unpleasant at the entrance of the store. (Original) Personnels pas trop accueillant. Celui sur la Savane. Très désagréable à l'entrée du magasin.
great place for ALL your pets needs !! great staff !!!
Friendly staff. Great selection. Good prices.
Very friendly and helpful staff.????
Awesome stuff, good selection of products and very convenient hours.
(Translated) Always courteous and a lot of choice. Excellent advice too, worth the trip. …
Friendly staff
(Translated) I appreciate the welcome and the service. They have everything and more. (Original) J'apprécie l'accueil et le service. Ils ont tout et plus.
Always good advive
Loving it
(Translated) Excellent service thank you (Original) Excellent service merci
(Translated) Good service???????????????? (Original) Bon service????????????????
????????????
(Translated) Very good service and welcome (Original) Très bon service et bonne accueil
(Translated) Thank you, excellent service (Original) Merci, excellent service
(Translated) There are lots of pet supplies and the employees are friendly. (Original) On y trouve beaucoup d'articles pour animaux et les employés sont sympas.
(Translated) Good reception, good service and good price (Original) Bon accueil, bon service et bon prix
Great place and good prices.
(Translated) Always perfect (Original) Toujours parfait
One of the most complete dog and cat supply(food etc) ! Assistance always available at this location!
Great service!
(Translated) Excellent service and sought after products always available. (Original) Excellent service et produits recherché toujours disponibles.
(Translated) Excellent service and beautiful variety of products! (Original) Excellent service et belle variété de produits!
Great product friendly great price ????
(Translated) The cashier was very helpful. (Original) La caissière à été très serviable.
I usually get there to get cat food. It's the closest to my place. The staff there is really nice and helpful. I had to ask for recommendation and they were really helpful! Would definitely come back
Treat your pets to a treat
(Translated) Fast and clean (Original) Rapide et propre
As always service is great and everything is in their place
(Translated) Beautiful and large pet shop. (Original) Belle et grande animalerie.
(Translated) The place is not very big but it is easy to find, the staff is very attentive to our needs, however this place is located in NDG you have easy access taking Girouard street and turn left on Côte Vertu. Good shopping. (Original) L endroit n'est pas très grand mais on y trouve tout facilement, le personnel est très attentif à nos besoins, par contre cet endroit est situé dans NDG vous avez facilement accès en prenant la rue Girouard et tournez à gauche sur Côte Vertu. Bon magasinage.
(Translated) Meow meow meow meow meow rouinn Wouaf wouff wouff wouf aaaahouuuu wouf Its says it all. (Original) Meow meow meow meow meow rouinn Wouaf wouff wouff wouf aaaahouuuu wouf Sa veut tout dire .
Good variety
(Translated) Did not stay long because I could not find what I was looking for. But c very big c just it didn't have what we wanted. …
Staff knows their stuff.
(Translated) Staff attentive to the needs of animals and very friendly when bringing animals to the store! I feel welcome when I go there with my Charlie ???? (Original) Personnel à l'écoute des besoins des animaux et très amical lorsque l'on apporté des animaux en magasin! Je me sens bien accueillie quand j'y vais avec ma Charlie ????
Great
Great experienced and friendly staff!
(Translated) Wow all for your pooch ???????? (Original) Wow tous pour vos toutou ????????
The staff could not be nicer or more patient and friendly. Great choice too. Plenty of parking right in front
(Translated) Wow it's worth the trip, the staff greeted me at the entrance and another employee directed me to the right place to buy what I needed I recommend (Original) Wow ça vaut le détour, le personnel mon salué à l'entrée et un autre employé ma dirigé au bonne endroit pour faire l'achat de ce dont j'avais de besoins Je recommande
I've shopped at Mondou for years but just learned today that when people open and then return bags of pet food, Mondou donates the food to animal shelters. I LOVE MONDOU! I will always give my business to this wonderful store!
Good place to buy food for cats my girlfriend picks up a bag of cat food called vetdiet and it's awesome the cats don't mind it and it helps keep there hair fluffy.
(Translated) Highly discouraged, unpleasant service, lack of respect towards customers. Two words: shop elsewhere. (Original) Fortement déconseillé, service désagréable, manque de respect envers les clients. Deux mots : magasinez ailleurs.
I received very good service from one of the male staff. He was very helpful and knowledgeable in the products that I needed.
One does not expect anything out of the ordinary to occur when simply stopping by the pet store to pick up food for one's fur baby but it happened today. Being in customer service and knowing full well how difficult it can be at times, I …
Best place for pet supplies
Knowledgeable staff. Always has specials. You can bring your dog in with you and in summer they have a bowl of water for dogs!
(Translated) One of the good Mondou where there are always full shelves (Original) Un des bon Mondou ou ils y a toujours les tablettes pleines
Ot is very expensive and i was sold a jacket that eas to big for my dog and had to guve it away
(Translated) Very handy to be able to bring my dog when I buy a new collar or harness. I also take the opportunity to weigh it! (Original) Très pratique de pouvoir amener ma chienne quand j'achète un nouveau collier ou harnais. J'en profite aussi pour la peser!
Great store for washing your dog and buying them treats and toys.
(Translated) Almost everything for our little 4-legged loves (Original) Presque tout pour nos petits amours a 4 pattes
Good service tiny store therefore doesn't have much
While taking care of our daughter's 4 month old puppy for 3 weeks I have gone to this store twice. Staff were fantastic, offered some helpful tips, and on each visit they offered our granddog a treat. Store is very clean and well stocked. Kudos to the staff.
I have 3 dogs one being a Great Dane and the other two are mixed large breeds. They love going to this store. Super friendly staff and they are very helpful.
Great variety of animal Goods for your pet. Very helpful service ,will even help carry goods to your car
(Translated) Very good service .... (Original) Très bon service....
(Translated) Courtoid (Original) Courtoid
(Translated) Perfect for cleaning your dog yourself. (Original) Parfait pour nettoyer votre pitou soi-même.
(Translated) Pleasant and professional clientele. In addition, they have a lot of interesting products, as much for cats, for dogs and even for birds. (Original) Clientèle agréable et professionnelle. De plus, ils ont beaucoup de produits intéressants, autant pour les chats, pour les chiens et même pour les oiseaux.
Nice help
(Translated) I love xxx so much (Original) J’aime tellement xxx
They have good variety of food and toys for pets. The only problem for me is that is a very tiny store
(Translated) Lots of variety, great prices and great service! (Original) Beaucoup de variété, bons prix et bon service!
Good selection of food. Good service. Food prices have been steadily increasing over the last year (probably the same everywhere).
Always equally good and friendly service
(Translated) The employees are very nice and know how to advise us very well. I went in times of Covid and some of the products I was looking for were not available, but was able to find an alternative for most of them or will go back later. (Original) Les employés sont très gentils et savent très bien nous conseiller. J'y suis aller en temps de Covid et certains produits que je cherchais n'était pas disponible, mais j'ai pu trouver une alternative pour la plupart ou j'y retournerai plus tard.
Poor selection. Low end foods. Really not impressed.
I love Mondou they really care about your pets and know their stuff.
(Translated) Lots of choice, good price. (Original) Beaucoup de choix ,bon prix.
The store has the products that I need. Employees are very kind!
(Translated) Always a pleasure to go to Mondou for the purchase of things for my Golden 15 years !!! Always a good service. (Original) Toujours un plaisir de se rendre chez Mondou pour l achat de choses pour ma Golden de 15 ans !!! Tjrs aussi un bon service.
(Translated) Choice for all types of dogs. (Original) Du choix pour tous types de chiens.
This place is ok.
Great selection of merchandise
Amazing service. Employees are super helpful and even help you lead your car.
Lots of stuff for very good prices
Very good service
Small, but friendly and efficient service
(Translated) Good service and good selection. (Original) Bon service et bonne selection.
Best place best staff
AMAZING SERVICE
Everything you need for your four legged friends and questions answered by very friendly people who work there
Service ois good. But a half of the store is a mess.
(Translated) Do not listen to them and consult a real veterinarian. Their "advice" is to kill our 11 year old dog. …
(Translated) Good selection. Good service. (Original) Bonne sélection. Bon service.
(Translated) Beautiful shop, always clean. Employees are always ready to help. (Original) Beau magasin, toujours propre. Les employés sont toujours prêts à aider.
(Translated) The best mondou. Employees are efficient, polite and helpful (Original) Le meilleur mondou. Les employées sont efficaces polis et serviables
(Translated) WOW !!! Incredible service, courteous and qualified staff, unforgettable experience !!! (Original) WOW!!! Service incroyable, personnel courtois et qualifié, expérience inoubliable!!!
(Translated) The best Mondou I know. Extremely courteous staff ready to help with any questions. Extremely clean places. Easy to find what you are looking for. They love visiting animals. Give our furry companions treats. well done (Original) Le meilleur Mondou que je connais. Personels extrêmement courtois prêt a aider pour toutes questions. Lieux extrêmement propre. Facile de trouver ce qu'on recherche. Ils adorent les animaux visiteurs. Donne des gâteries a nos compagnons poilu. Bravo
It has what I need.
(Translated) Every time I went there, the saleswomen never came to see me, I had to run around the shop, even though it seemed to be coming to me. One of the situations that I experienced the most when a man wanted to buy a cat tree. .. The cashier had to check the content .. It was 5 minutes if I know no more than I had to wait at the cash to pay .. I saw another saleswoman not far and I ask her if she could pass me waiting. .. She arrives at the counter and her colleague asks her for help to make sure that the client's bed is complete .. Aulieu serve me and verifer after ... She is going to have her colleague to search with her items! In all this was 10 minutes that I waited for paid! I left my item on the counter that I left! I am really desu! I expected better service! I also work in customer service and NEVER put your client to quote as his! Lack of experience and I'd like to get some news! Thank you ! (Original) Chaque foit que j'y suis aller les vendeuses ne son jamais venu me voir jai du courire et fair le tour du magasin meme quelle semblait meviter.. Une des situations qui ma le plus deplus etais lorsqu'un homme voulais acheter un arbre a chat.. La caissiere devait verifier le contenue.. Cela fesais 5 minute si sais pas plus que jetais entrin dattendre a la caisse pour payer.. Jai donc vue une autre vendeuse pas loin et je lui est demander si elle pouvais me passer en attendent ... Elle arrive au comptoir et sa collegue lui demande de laide afin de faire sur que litem du client etai complet.. Aulieu de me servire et verifer apres ... Elle est aller avoir sa collegue afin de chercher avec elle les items ! En tout cela fesais 10 min que jattendai pour payee ! Jai laisser mon item sur le comptoir que je suis parti ! Je suis vraiment dessu! Je mattendait a un meilleure service ! Je travaille aussi au service a la clientele et JAMAIS tu met ton client de coter comme sa ! Manque dexperience et jaimerais en ravoir des nouvelles! Merci !
Nice staff
(Translated) Many choices and good service (Original) Beaucoup de choix et bon service
(Translated) Troucher (Original) Troucher
(Translated) there is a good service (Original) il y a un bon service
Service not at 100%
It's always fine. It is a pet store. There is a large parking. They have a real scale so you can weigh you Mastiff. Not sure if this Mondou does, but some offer minor grooming once a month or something. The chain has a useful points card. Miaow.
Good choice
(Translated) Karyna, wonderful hairdresser with nimble fingers! (Original) Karyna, merveilleuse coiffeuse avec des doigts de fée !
Great selection of natural products and litters, and everyone was very nice and helpful. Would recommend +
Good store welcoming stuff
(Translated) Super service! I love the choice and skill of the staff who work there! (Original) Super service! J'adore le choix et la compétence du personnel qui y travaille!
????
(Translated) Very very good service. Thank you (Original) Très très bon service . Merci
This place is fine. We never had to use any of their service, but we always found what we've looked for.
(Translated) Very efficient and polite staff, always ready to help, I recommend this place (Original) Personnel très efficace et poli, toujours prêt à aider, je recommande cet endroit
Very well stocked, friendly and knowledgeable staff. Parking on site.
Great prices
Too expensive for dog food.
(Translated) All for your doggies???????? (Original) Tous pour vos toutou????????
Always someone available to answer your questions.
(Translated) Staff attentive to our friends and good advice (Original) Personnel attentionné envers nos amis et de bons conseils
(Translated) Good (Original) Bien
A bit expensive, but very good
(Translated) Very good customer service. (Original) Très bon service à la clientèle.
Great service!
(Translated) Me and my dog love this place very good staff (Original) Moi et mon chien adorons cet endroit très bon staff
(Translated) Not much choice for birds (Original) Pas grand choix pour les oiseau
Helpful staff!
(Translated) Lovely staff, who help really well, not too bad choice and good prices, I recommend! (Original) Staff adorable, qui aide vraiment bien, choix pas trop mal et bon tarifs, je recommande !
Clean. Employees very helpful.
(Translated) Amanda is dedicated and does her job out of passion, she was very helpful and available to give any advice you need, excellent experience, thank you Amanda and the whole team ????I recommend this store. (Original) Amanda est dévouée et fait son métier par passion , elle était très serviable et disponible pour donner tous les conseils qu'il faut,excellente expérience, merci Amanda et toute l'équipe ????je recommande ce magasin.
Great place to shop for pet food. Varied assortment.
(Translated) Good place for your pet. They are alert to your request and know how to serve you with tact! (Original) Bonne place pour votre animal de compagnie. Ils sont alerte a vos demmande et savent vous servir avec tact !!
I can find most of things I need for my cats
Here you can find anything for your pet.
Great variety of cat food. Friendly staff.
Mondou is expensive. Service here is pretty decent though
(Translated) Really great for bathing my dog! (Original) Vraiment génial pour donner le bain à mon chien!
(Translated) Good variety of product and friendly people. (Original) Bonne variété de produit et gens sympathiques.
Amazing service. Staff super helpfull with our new dog. A bit pricy though (40$ for a blanket..)
G9od place to shop for your pets. ,
Great place. Friendly people.
Excellent service
They have big variety of food,toys and accessories for reasonable prices. The staff are nice and helpful and Mondou card is really good if you buy pet food regularly
Super !
(Translated) Excellent service (Original) Excellent service
(Translated) Very good selection of products and competent assistants (Original) Tres bonne selection de produits et des assistants competents
(Translated) Good service and excellent hug point. (Original) Bon service et point câlin excellent.
Friendly and helpful staff !
(Translated) Large selection of dog food. Identity Medal Service (Original) Grand choix de nourriture pour chiens. Service de medaille d'identité
(Translated) I love. Kind staff. Proffessional. Welcoming. I take my odor lock litter there. The best in my opinion (Original) Jadore. Personnel gentil. Proffessionel. Acceuillant. Je prend ma littier odor lock la bas. La meilleur a mon avis
(Translated) There is room for a great place to improve customer service here !!! (Original) Il y a place une grande place a amélioration du service a la clientèle ici !!!
Great staff
Great food for the dogs and cats!
(Translated) Personal dedicated and smiling. I like ???? and competent! (Original) Personnelle dédié et souriant. J'aime ???? et compétente!
Nice store, and you can order online and have stuff delivered there.
Great service!
(Translated) Nice place lots of stuff and warm personal (Original) Belle place beaucoup de truc et personnelle chaleureux
Everything you would need for you pet but a bit pricey
(Translated) Good service and know their product (Original) Bon service et connais leur produit
Good
Friendly service