We offer you the opinions of real people who are purchasing the services of Monarch Reptiles (Zoo) in the territory of Châteauguay (Canada).
Nowadays the firm has a rating of 4.8 stars over 5 and that score has been based on 127 reviews.
You must have seen that it reaches an feddbacks average is nearly the best one, and it is based on a very high number of opinions, so we may conclude that the valuation is quite faithful. If there are many people who bothered to rate when they are pleased, is that it works.
You know that we don't usually bother to give feddbacks when they are correct and we usually do it only if we've had a problem or incidence...
This Zoo is included in the category of Reptile store.
Really nice little store just off the highway, friendly staff ANG/FR
(Translated) The staff are really great! (Original) Le personnel est vraiment super !
Great place, I highly recommend for people who are new into reptiles! Staffs are very friendly. I bought several snakes from them and they were all healthy noodles. They have lots of frozen rodents to feed your reptiles and many more.
(Translated) I picked up a royal python today and had the chance to speak to the owner couple and greatly appreciated the service I received. No judgment, super professional and very friendly. They have a passion and they let it show. Thank you to you for the beautiful Banana ball python. Many thanks! (Original) J'ai été chercher un python royal aujourd'hui et j'ai eu la chance de parler au couple de propriétaires et j'ai grandement apprécié le service que j'ai eu. Aucun jugement, super professionnel et très amical. Ils ont une passion et ils le laisse transparaître. Merci a vous pour le magnifique Banana ball python. Many thanks!
Bon service, accueil chaleureux et bons produits. J’aime particulièrement les accessoires de la marque Rosewood dans la section « Monarch Mignons » pour les rongeurs.
(Translated) Exceptional service, the owners are available and they are always available for any kind of questions and their suggestions are always for the good of the reptile. (Original) Service exceptionnel, les propriétaires sont disponible et ils sont toujours disponible pour tout genres de questions et leurs suggestions sont toujours pour le bien du reptile.
(Translated) Professional and courteous service. A must see place for all lizard owners. (Original) Service professionnel et courtois. Un lieu incontournable pour tous les propriétaires de lézard.
Nice staff. Very clean. Good selection of products. Healthy animals.
(Translated) Experts in reptiles, this is the perfect place for good advice from experts and, above all, enthusiasts. Something for any reptile lover !!! (Original) Experts en reptiles, c'est l'endroit tout désigné pour de bons conseils d'experts et, surtout, de passionés. De tout pour tout amateur de reptiles!!!
(Translated) great, lots of choice and above all always very good advice (Original) super ,beaucoup de choix et surtout toujours de très bon conseilles
(Translated) Super nice discovery this place! Very nice place for bioactive terrariums! I was able to buy several plants at an affordable price! They have all and the service is excellent! I recommend it. (Original) Super belle découverte cet endroit! Très belle place pour les terrariums bioactifs! J’ai pu y acheter plusieurs plantes à prix abordable! Ils ont de tous et le service est excellent! Je vous le recommande.
Great people! Loving our crested!
Good service, staff is very helpful. Everything you need for reptiles in one place. Was our first time there, will go back for sure!
they are very informative!
I've had a lot of great experiences in Monarch Reptiles buying animals, supplies, and bioactive terrarium stuff. The animals look healthy and happy and the staff is really friendly and easy going. They know their stuff too!
(Translated) I came down from Montreal to buy a corn snake, I'm not disappointed, I had the color I wanted and I was very well served. Thanks to them. ???? (Original) Je suis descendu de montreal pour aller acheter un corn snake, je ne suis pas déçu, j'ai eu la couleur que je voulais et j'ai été très bien servi. Merci à eux. ????
Always good service, good information and healthy reptiles!
(Translated) Super clean shop. Super friendly and passionate people who have animal welfare at heart. (Original) Boutique super propre. Des gens super sympathiques et passionnés qui ont le bien-être des animaux à coeur.
Amazing people! Quality service! Gorgeous animals!
Great service and easy to find out what you want great staff number one in my books
Great place to buy a reptile, they were helpful and informative helping me decide on a lizard. I finally got a nice Leppard Gecko.
Cleanest tidiest petstore I have ever visited. Large selection of reptiles/rodents and supplies
(Translated) Excellent place for reptile lovers. I bought my 1st royal python there as well as the equipment. We were well served and informed. (Original) Excellente endroit pour les amateurs de reptiles. J'ai acheté mon 1er python royale a cette endroit ainsi que l'équipement. On a été bien servi et informé.
My review was probably deleted like the rest of the bad ones. Don't dare walk in this place acting like you know anything about reptiles, because the women will rudely correct you and portray that she knows more. Also enclosures and reptiles are significantly cheaper elsewhere.
Amazing staff and animals. Very clean store. Staff is honest and very knowledgable. They also offer shipping.
(Translated) Exceptional service, very warm and involved owner, very clean stores and healthy animals ???? The owners are very present, we welcome us from our arrival with a friendly smile. Asks us what we are looking for in the store for assistance or when we have a question. The owners are very knowledgeable about the reptiles they sell and even the ones they don't. (Just asking the question haha) I have no fear when I walk into their stores for specific information for my animals or equipment. I have been to three different stores and this is my favorite one by far! I recommend 100% without any hesitation. I have to admit I haven't bought any animals from them yet, but it can't wait haha Continue your excellent service .???? (Original) Service exceptionnel, propriétaire très chaleureux et impliquer, magasins très propres et animaux en bonne santé ???? Les propriétaires très présents, nous accueil dès notre arrivée avec un sourire conviviale. Nous demande ce que nous recherchons dans le magasin pour nous porter assistance ou lorsque nous avons une question. Les propriétaires sont très informer à propos des reptiles qu'ils vendent et même ceux qu'ils ne vendent pas. (Juste à poser la question haha) Je n'ai aucune crainte lorsque je rentre dans leurs magasins pour avoir des informations spécifiques pour mes animaux ou de l'équipement. Je suis allée à trois magasins différents et c'est de loin celle que je préfère le plus ! Je recommande à 100% sans aucune hésitation. Je dois avouer que je n'ai pas encore achetée d'animaux de chez eux, mais ça ne saurait attendre haha Continuer votre excellent service .????
Super friendly and helpful staff. Will definitely be going back!
Very knowledgeable staff and great service. The store is very nice with a large selection for reptiles and reptile supplies. Would definitely recommend.
(Translated) Very nice store, very warm welcome from Dawn and Yann !!! I recommend anyone looking for reptiles to come to this wonderful store :) (Original) Très beau magasin, très bel accueil de la part Dawn et Yann !!! Je recommande à tous ceux qui cherchent des reptiles de venir dans ce merveilleux magasin :)
Great prices. Love the staff. Clean shop.
I came in today to get myself a blue tongue Skink, and was pleasantly surprised with the experience. The staff is patient, very knowledgeable and friendly. The animals all seem happy, healthy and well cared for. I could not have found a better reptile store, it was well worth the long drive out. Finn the skink is very happy, and so am I!
Great staff and awesome reptiles!
Very nice place and amazing staff!
Good place
exelent
Went there for a gecko, and found friendly and knowledgeable staff, good range of products and good selection of lizards to choose. The space in the store is large, and the animals are in appropriate spaces.
I've bought here barbe dragon and corn snake, I'm a récurent buyer, nice service, they have foods for your reptile pets and terrariums, light bulbs and fixtures etc.
(Translated) Truly the nicest pet store for reptiles ever seen in Quebec. Very good service, take the time to listen to us and answer all our questions. I give and 10 out of 5 lol (Original) Vraiment l animalerie pour les reptiles la plus nice jamais vue au Québec. Très bon service.Prenne le temp de nous écouter et de répondre à toute nos questions. Je donnes et 10 sur 5 lol
I buy all my reptile supplies there
I really feel in good hands. They know their business and make sure we are well informed when purchasing a pet. Friendly service. Clean and spacious store.
Very friendly and very helpful!
Great service! can get anything in a short time. Great job!
Knowledgable and helpful staff. We enjoyed our shopping experience. There were very cute Guinea pigs as well that are due for babies, not just the reptiles. You can find everything you'd need for your reptiles and amphibians here. Small shop, but very diverse.
Great service
(Translated) Courteous service, great variety of product (Original) Service courtois, belle variété de produit
Beautiful place, nice staff great service and great quality reptiles and reptile food/accessories also cute and well behaved rodents when theyre available
(Translated) Everything is of high quality and at a reasonable price (Original) Tout est de qualité et a prix raisonnable
(Translated) All sizes of F / T, bilingual employees. And a variety of animals to adopt more than impressive, all have healthy area and kept appropriately! (Original) Toutes les grosseurs de F/T, employés bilingues. Et une variété d'animaux à adopter plus qu'impressionnante, tous ont l'aire en santé et gardé de façon approprié!
Such great people to deal with. I have never had a bad experience, and have known them for years. I recommend anyone who is looking for a reptile or supplies in Montreal to stop by their shop!
The best Reptile specialist in the Montreal Area HANDS DOWN. I visited Monarch Reptiles after having visited many others in the area and let me tell you these other locations shocked me either by lack of hygiene, poor conditions for the animals, or rude customer service. Monarch Reptiles was a breath of fresh air!! Yan was so incredibly friendly and knowledgeable and so was his wife. The place is super clean, their animals are clearly very well taken care of and healthy and their prices are fantastic. I also had a situation where I had bought a bunch of stuff for a bearded dragon but due to unexpected circumstances had to cancel my plans. They don't usually take returns on credit cards (exchange only) but they understood my situation and made an exception. I couldn't be happier. Highly recommended,
Monarch Reptiles are one of the most Amazing Store I have ever walk into Friendly / Educated any info you want they are so helpful...Great place to bring your children too....they will have so much fun seeing what they have to offer..I get so excited every time i go for my weekly crickets !....... Check them OUT!
What a lovely place with an awesome selection of slings.
Great place, trust worthy and definitely recommend this place!
(Translated) Great customer service and knowledgeable about the animals (Original) Super service client et connaissent bien les animaux
(Translated) From the heart world! Specialist but above all listening to you! I will never buy reptiles at the pet store again ... always and never monarch reptiles they know it! (Original) Du monde de coeur! Spécialiste mais surtout a votre écoute! Je n’achèterai plus jamais de reptile a l’animalerie... toujours et a jamais monarch reptiles il s’y connaissent!
Loved it a mom and pops atmosphere English and French nice pets and equipment
There's not much place with such a wide variety of products for reptiles. It's at 1 hour drive from where I live, but it's my go to when I'm looking for things not available around in petshop near me. I know they do offer shipping, but I just love to visit so much.
Monarch Reptiles offers high quality service to everyone who enters. They guide new reptile owners 100%. Clean environment and friendly service. We purchased our bearded dragon from Monarch Reptiles 2 years ago and trust the owners as a knowledgeable source for our Sierra. Highly Recommended!
Monarch reptiles took advantage of my knowledge on prices,when I first got into the hobby. They sold me a female albino ball python for 300$. Two weeks later I got another albino for 160$ elsewhere. Strongly suggest doing your own research before going in here to buy a reptile, if not they will screw you over!
I really like Monarch Reptiles,because it's really clean,they really take care of their animals they have many variety's of reptiles,they have bioactive stuff for the enclosure and many supplies,they really love their animals.They are very,very knowledgeable, There are many variety's,and they are very Friendly. It's not simply a business with them but a passion as well. The store and staff have a very positive vibe to them and you can tell they really care for their reptiles and rodents. I rarely get this feeling from other pet and reptile stores. I highly recommend them.
Awesome service and know what they are talking about
(Translated) Good service people know what to do good nice good price. (Original) Bon service les personnes savent quoi faire bien gentil bon prix.
Very professional people. Extremely nice place. Dawn and Yann are very lovely and they have a big variety of reptiles. I recommend this place strongly
Friendly..very well versed on reptiles
Simply an amazing experience. From my first contact with Ian over the phone, to my actual visit to their location, I was impressed with Monarch Reptiles. Dawn and Ian are both very knowledgeable, implicated and responsible owners of this reptile store. You can really feel how much they care about their reptiles as well as their customers. I'm so glad I ended up meeting them both and I highly recommend this store to anyone who is looking to buy or simply in need of information regarding reptiles. The prices are fair, the shop is very clean, well lit, and spacious. The enclosures are maintained with impressive clenliness and the reptiles all look in perfect health!
(Translated) Beautiful area! Very kind and knowledgeable owner. Most of his animals come from his breeding, so we know exactly the genetics and temperament of these. The lady speaks English and French very well, so service adapted to needs. I highly recommend to all reptile enthusiasts! (Original) Très bel endroit! Propriétaire très gentille et compétente. La plupart de ses animaux proviennent de son élevage, donc on sait exactement la génétique et le tempérament de ceux-ci. La dame parle très bien anglais et français, donc service adapté selon les besoins. Je recommande fortement à tous les passionnés de reptiles!
Really friendly, very knowledgeable and good selection. They can pretty much order anything they don't already have in stock.
Dawn and the team at Monarch Reptiles are amazing to work with! Their animals are packaged securely and they have great communication throughout the order all the way to deliver. They are healthy and active animals that settle in well. Thank you Monarch Reptiles for making a sometimes stressful process very simple. Look forward to the next time we order.
I have had nothing but great service from Monarch Reptiles. Always looking forward to our next dealings. Animals come packaged safe and you can tell its with care. Thank you to Dawn and her amazing team! 5 Stars EASY. ♡
(Translated) For starters, employees greeted us with a smile and an interpersonal skills that immediately put us in confidence and comfort. We were wonderfully advised and guided through their products, since we didn't know each other! We who wanted to discover, left very satisfied! Thank you and see you next time (Original) Pour commencer, des employés nous ont accueilli avec un sourire et un entregent qui nous a mis tout de suite en confiance et alaise. Nous avons été conseillés à merveille et guidés a travers leurs produits, puisque nous nous connaissions pas ! Nous qui voulais decouvrir, sommes repartis tres satisfait ! Merci à vous et à la prochaine visite
(Translated) Great service! The owner answered all my questions regarding my terrarium project for my dendros. Give decorating ideas with plants. And everything is really clean, all the animals look healthy and their habitat is clean. I recommend (Original) Super service! La proprietaire a repondu a toutes mes questions concernant mon projet de terrarium pour mes dendros. Donnent des idees de deco avec des plantes. Et tout est vraiment propre, tous les animaux ont l'air sain et leur habitat est propre. Je recommande
(Translated) I bought a blue tongue skink last week, it is beautiful and perfect! Thank you very much, for taking the time to answer my questions even once the lizard is at home, it shows your love for your animals! ???????????? (Original) J ai acheter un scinque a langue bleu la Sem passé, elle est magnifique et parfaite! Merci beaucoup, de prendre le temps de réponde à mes questions même une fois le lézard chez moi, ça démontre votre amour pour vos animaux!????????????
My pets eat get their food from here and the lady that owns the place is very knowledgeable! Highly recommended.
(Translated) So good service, great place ???? (Original) Tellement un bon service, belle place ????
(Translated) Very friendly and always takes the time to answer questions even if the store is full of superb service customers (Original) Très amical et prend toujours le temps de bien répondre aux questions même si le magasin est plein de clients superbe service
Super nice folks. Knowledgeable, patient. Impressive selection. Beautiful aquascapes!
(Translated) Very nice store with lots of reptiles !! Excellent ???? (Original) Très beau magasin avec beaucoup de reptiles !! Excellent ????
New discovery!!! Hidden gem and great place to shop!!! Really great prices also, knowledgable place!
Went there today to buy my first pet snake and it was an awesome experience! The staff was very friendly and helpful. Will definitely shop there again!