Reviews of The Emerald Lounge (Winery)

sanjay Kumar Lunia

Awesome Amazing lake view

Shyam Paryani

This is an excellent place to spend the evening enjoying the mountains and the ambience of the lodge. There is a sit down restaurant, a bar, and sofa seatings in the Grand Lobby. There is music nightly with Danielle playing excellent selection of songs including originals she wrote. She was very gracious and came over and posed in a closeup picture with us. You can also see her playing in the lounge picture. We also had the best server in the Lodge, Kendra! A memorable time in Jasper.

Lynne Lien

Had a great late night dinner here! We ordered drinks and they were perfect. Dinner was so delicious! We happened to want to share mains, and the chef split up our meal without us asking! That’s definitely attention to detail. Loved the butter that came along with the steak! Thanks again to Carlos for the fantastic service!!!

Colin Isnor

From the front gate to our amazing server! Had a wonderful experience this evening at the Emerald Lounge jpl! Brett (our server) went above and beyond. He was able to recommend cocktails that suited our pallets perfectly and able to ensure our meals met our dietary needs, this was executed seamlessly. Thank you Brett for making our experience memorable! We will come back!

Jesse McLean

Old school lodge vibe. Very friendly servers and bartenders with suggestions and conversation. Newer menu than I remembered from the past, but nonetheless good. I will continue to come to this venue as I am a local. Highly recommend.

Chenyuqi Richie

What can I say? Such a good view outside. Foods is great but a little expensive

Cao Lily

(Translated) The environment is good, but the steak is too bad. (Original) 环境不错，但是牛排太难吃了

Laura

Fantastic lounge in the beautiful Jasper Park Lodge. Feels like a huge cozy log cabin living room, with enormous warm rugs, a large stone fireplace, comfy armchairs and rocking chairs, lovely live acoustic music, lit by lamps and chandeliers, and decorated with Canadian artwork. Beautifully decorated for the holidays, with a two story Christmas tree, a life-sized gingerbread house, and lots of wreaths, string lights, and snowflake stars. Good selection of tasty food and drinks. Service is a bit slow, but I didn't mind since the atmosphere is nice and relaxing and I enjoyed the time waiting.

Debra McLarty

Service was absolutely the worst. Servers were more into socializing than getting drink orders, food order or a bill. Saw bartenders adjust the masks on their noses the grab ice for drinks. This was our 5th time here was so grossed out and won't be back. Prices are ridiculously high. You'd have a better stay at Overlander Mountain Lodge or Patricia Lake Bungalows.

Mark R

Simply, a beautiful place to be. I could not afford to stay here this time but maybe in the future.

Judy Amendt

Expensive and hardly anything in your serving, no rolls or bread offered, no vegetables with the salmon dish, no salad or soup with the so called meal, not even a garnish. Nothing special for the price.

Roland Vlaicu

Of all the Fairmonts in the area, this is by far my favorite. Very different from Lake Louise and Banff in a good way. Far more low key with better views in my opinion. If you have time, definitely go for a walk around Lake Beauvert or play some table tennis downstairs. Food and service were also impeccable. Nice place!

小逗丁玩转枫叶国

Quite place enjoy food and view

Steven Watkins

Best cocktails in Jasper. Brittney is a fantastic server and we look forward to seeing her every trip to Jasper!

Madison A

Tasty food but smaller portions than you would expect for a bar/lounge.

Sampson Fung

We have great time here enjoying the food and the atmosphere. The staff is very nice. The lake view is fabulous. We are just lacking some sunlight for today. We are short in time, otherwise it will be great to enjoy boating on the lake as well.

Mike Bell

Well only been an hour BUT the bar has Laphroig, oh and it is place of outstanding natural beauty

Thomas Tj

Busy lounge in the lobby of the resort house. Food quality just okay.

Palak Sandhu

extremely slow service. Limited food options especially for non meat eaters. Menu for lunch and dinner is the same so if you stay at the lodge for a couple of days you barely have any options! 3 stars is only because of the view and friendly servers!

nara mund

Food was amazing!! Great service and ambience.. There were not many options for vegetarians, could may be include a few more vegetarian options as well!! Decently priced and would recommend to visit here for sure..

Erin Zuke

Great atmosphere and service. Unreal ceasars also from the bar.

Mamie B

Excellent food. Great view.

Jennifer Granito

Decent cocktails. Gorgeous view. Good service and live music starting at 7pm. On the drive into the resort we saw some elk. I had the mountain cesaer cocktail and it was delicious and spicy. The whiskey sour was a bit too sweet. The lime tart had beautiful fruit but lacked a crispy crust and was more custard forward (I prefer citron forward).

Kurt Seifried

Great cocktails and good service. Didn’t try the food.

Paul Sirois

Gorgeous views with fantastic patio. Are mussels from heaven?

Misty Swimmer

The view is spectacular! It was a bit smokey but still so beautiful. I got the great hall Cobb salad. The chunks of lettuces were hard to navigate but other then that It was delicious. My partner got the creamy cavatappi Unfortunately it was very bland like water cream and pasta. It had raw brussel sprouts that were hard. He did not like it at all. Even salt couldn't make it better.

Jon Paulsen

Love your chicken wings. They are so good. The wings are some of the best I've had. This all came from my 6 year old boy. Loved our waitress and he liked her recommendation for an electric pepper shaker.

Gordon Bennett

Wonderful place they took great care of us

Judith Wright

Amazing service and scenery, the food was great too

Rafael Becerra Delmoral

I visited the restaurant on June 29th 2020 around 8:30 pm. I waited 45 minutes for an order of two ice cream. They initially said it would take 5-10 minutes to get my order done. As the time elapsed, I asked several times what the status of my order was but there was no answer. When I requested a refund, the barista called the manager. It took 10 more minutes for the manager to come. He went to the kitchen to check the status of my order and then he decided to give me the refund. No explanation, no apology, nothing. They made me feel that my $20 order was not worth of any kind of effort to be solved. I had to explain my 3-year old niece that her strawberry ice cream was not coming. Very frustrating experience.

Kenneth Fung (Kenneth Fung)

Very nice and very exclusive.

Diego Salgado Sanchez

I went to the emerald lounge after hearing good things about their cocktails. I was greeted by a young bartender named Michael. He asked me what my preference of spirits was and gave me a variety of gin based cocktails to choose from. He made me a botanist gin martini which was phenomenal. I think it was probably the one I've ever had. I really liked the fact that even though the place was busy, Michael took the time to give me an excellent experience. I will be definitely be coming back.

Houman Fathi

Area was awesome. Restaurant was good. I ordered medium raw steak. It was not bad. It took long to bring the food.

Richard Li

nice view pool side

Boon Koh

Comparing to the equivalent Lakview Lounge at the Fairmont Lake Louise, this was a disappointment. Views are not as good. Same dishes are more expensive. Cheesesteak sandwich was not as good as in the Lakeview , using a cheaper cut of beef. Also the "yam" fries are actually just sweet potato fries (is this a Canadian thing? Yam = sweet potato?) The best value is their hot chocolate, at $5. Looked awesome and yummy too. Overall it is not bad, especially considering that the dishes are not that much more expensive than in Jasper downtown restaurants.

Rick Stasiuk

Jasper Park Lodge is incredible, beautiful, unique, staff are excellent and the whole site is beautiful. Thanks

Zane Erickson

The food was very delicious and the evening entertainment was wonderful

Kari Douglas

The mountain ceaser was the best I have ever had !

Akinloluwa Adewale

Friendly service , tasty meal (Blackened Salmon) and an outstanding view. Meal portion seemed small but was adequately filling. A tad bit pricy but it's all quite worth it (always sit at the patio if you can)!!

:P Puriora

Dang it! This is literally the best restaurant in Canada. The mushroom ravioli and salt & pepper chicken wings are the best! It's also cheap with great view! Come here quick! (The poutine here is a little salty… But it's still very good :D)

Charisma Bonifacio

Mac & cheese is delicious with beef on the top but with extra cost and it's has good portion but a bit expensive

Joel Roy

So overpriced and mislead upgrade price. I got a burger $19.00 and upgraded to a side of poutine and a side of tomato soup. Was told it would be a $4.00 add on for the poutine ended up being a $4.00 add on for the fries plus a $4.00 add on for the poutine and then $12.00 for a side of soup! Paid more then $40!!! It’s crazy that the charge so much for average tasting food. I feel ripped off.

calho001 University of Minnesota

Fantastic

Irtaza Tahir

Really dissapointed by the Halloumi Sandwhich - it was quite bland. Halloumi has so much potential so it was sad that the flavour i got was more the deep fried onion rings and bun dough. I really wish theyd added flavour through a sauce etc. The waffle fries were really dry and rough (almost cardboardy) - not happy about them at all. However, their pudding au chomeur was amazzzzing. Surprisingly not as sweet as one might expect, and a good blend of textures. The pudding (and the service and aesthetic) is the only reason im giving 3/5 rather then 1/5.

L Kam

Good views, friendly staff. Food is good but not the best in town. Its convenient if staying at the Fairmont.

Ron Hutchinson

Excellent Breakfast.

xusheng li

So so

Taliesin Tupper

Our 2nd night we came to eat here and it was disappointing the server was very rude. Came here to lunch the 3rd day of our stay and had Kristen, and she was extremely helpful and provided excellent service!

Lucero Rangel

Terrible service Front desk guys all time looks mad upset Food really bad just the pool is ok

Vadim Mogilevsky

Me and my wife drove by and went to the Lounge we got amazing service from James frendly and funny. Food was really good, Burger juicy and delicious 5 starts and up.

Saima Merchant (Saima)

Great food. Friendly staff

Jodie Palm

Loved eating here!!! Beautiful surroundings and very nice service. The food was great too.

Jeannine Basken

Sadly our experience here was very poor. We had made reservations at another restaurant in JPL and upon arrival were told that there would be a set menu for the evening, being that it was New Years Eve. This menu didn't appeal to us as we had already scoped out the regular menu and had our hearts set on ribeyes, so we decided to go up The Emerald Lounge. We were sat in a dark corner right beside a drafty window and after ordering a bottle of wine we asked the server if he had any other open tables in his section as this table was very cold. He seemed offended by the question and said he did not have another table. After this interaction, we watched another couple enter the lounge and sit a at one of the many open tables, our server walked right over and greeted them. We asked him again, if we could move to another table and said we would be happy to clear up for the wine if he had no other tables available in his section, it was simply uncomfortable to sit there. This time, he moved us to another open table in his section. After settling into the new table feeling happy and warm we ordered the mussels to start off our meal. This was a big mistake, huge. The mussels arrived while my partner was in the washroom and I immediately noticed a strong fishy smell, but went ahead and reached for the first mussel anyways. It was cold, it was stringy and very, very fishy. For some idiotic reason I continued with three more, desperately searching for an improvement, but alas every mussel was worse than the last. We had mentioned to the server earlier that we had rib eyes in mind so he came by to see if we were ready to place the order. We responded that were very sorry but the mussels that we served to us were so bad we were turned off by the thought of ordering anything else here. This visibly upset the server, he apologized and said he would return with the bill but left the fishy smelling mussels on the table. He returned with the bill and had removed the charge for the mussels. We went back to our room and ordered a pizza for dinner. I wish this is where the story ends but unfortunately, things took a turn for the worst. The pizza arrived and although we hadn't eaten all day I could not eat a single slice, for i was feeling queazy. It was a long night of ringing in the new year while ejecting the mussels back were they belonged (the trash) and I regret everything that led up to us entering The Emerald Lounge. Great views though!

이슬1호팬

(Translated) I ate with satisfaction! Children under 5 are free of charge ~ The tenderloin steak and cake melt in your mouth so you don't waste any money. After dinner, you can walk around the lake to be the best tourist. Free drinks and marshmallows are distributed at the lakeside, and the children enjoyed the marshmallows on charcoal. (Original) 너무 만족하면서 먹었어요! 만5세 이하 어린이는 식사가 무료입니다~ 안심스테이크와 케익은 입에 살살 녹아서 돈 하나도 안 아깝네요. 저녁에 식사후 호숫가를 거닐면 최고의 관광이 될듯 해요. 호숫가에서 무료로 음료랑 마쉬멜로도 나눠주는데 아이들이 숯불에 직접 마쉬멜로 구우면서 엄청 즐거워했어요.

Jamie Neil

As much as we loved the Jasper Park Lodge itself, the restaurant was not up to expectations in terms of how flavourful the food was. It was quite pricy as well. I would be sure to know a good entree recommendation before visiting again. Otherwise, the scenery and service was great!

Conrad Esteban

First of all, 5 stars for the staff. As for the food, I think I'd risk Taco Bell next time. Food were neither appealing nor delicious for the price. There are 3 restaurants in the hotel and this the worst in terms of food.

Ranjit Bal

Excellent

R P

Dan was our server today. HE was so kind and helpful. Gave us food suggestions and also recommended activities around the area while we waited for our room. The food that the kids were served was delicious. The charcuterie board was okay. The menu implied that there were pickled vegetables that came with it.. we got 2 green beans. So I was a little bit disappointed. The view, the positive attitude of our server and just the general ambiance was so good that I was able to completely overlook that and enjoy the food.

TLS Sutherland

Sat out on the patio, had a bite to eat and enjoyed the incredible view.

Owen Pahkala

Lovely atmosphere

Robert Barron

Service was ungodly slow, and food was very overpriced for what you get.

Ray Kardash

Courtney was our server and she did a great job making sure our children had snacks before our meal was ready

Adam Dye

Went to the emerald lounge while I was in jasper for some cocktails and live music. Like to commend Michael for his great service and cocktail knowledge. Being a cocktail bartender myself It was to see the lounge maintaining high cocktail standard. Will definitely come back.

Don Erechuk

Excellent as always

Will

Pretty good place to sit and enjoy the view. The food is good but the menu is a bit limited.

r.d.o

Expected more from a fairmont hotel. The lounge atmosphere is great. However the food was less than mediocre.

Sandy Brown

Sitting in the Emerald Lounge on a cold day in March, drinking the delicious Mulled Wine. It was too good to get a photo when the glass was full. Matthew the bartender uses his Grandmother’s method with his secret (not so secret because he shared it with us) recipe and we are in love. Great ambience, excellent service, and a view of the beautiful mountains.

서동욱

(Translated) Great. Best recommended. This is a hotel lounge that offers the best views and delicious food. Food is relatively cheap for a hotel. Sit at an outdoor table and gaze at the Emerald Lake and the glacial Whistler Mountain. Some say it's good enough to match Lake louise. A restaurant that is not crowded with delicious food in the best view. It is the best healing place. A must-go place if you go to Jasper. (Original) 대박. 강추. 최고의 경치와 맛있는 음식을 제공하는 호텔 라운지입니다. 호텔치고는 음식값도 비교적 저렴하고요. 실외 테이블에 앉아서 바라보는 에메랄드빚 호수와 빙하 덮힌 휘슬러산 등등 Lake louise와 견줄 정도로 좋다는 사람도 있습니다. 최고의 경치에 맛난 음식 붐비지 않는 식당. 정말 최고의 힐링 장소입니다. 재스퍼에 간다면 꼭 가야하는 곳.

Antonius Magureanu

Great spot, had all our meals here during our stay. Kids eat free you just order off the kids menu. You sit inside, outside if it’s nice, or by the fire if one is going.

M Cheng

Food here “looks” great! However they are too salty and the taste does not match the price also the website offers kids under 5 for free but we didn’t offered any free kids meal at all. However the two stars goes to the service. The service was standard. Friendly and polite. Not worth to visit again.

Karen Clark

Didn't actually eat in the restaurant. Went for the Planitarium. It was a highlight of our trip! Seriously recommend going.

Karin Zizek

Great views, cocktails