Here you will be able to see the reviews of real people who are consuming the services and products of Pelee Island Winery (Winery) in the area of Burlington (Canada).
To this day this business receives a score of 4.6 stars over 5 and this rating has been based on 127 reviews.
You must have seen that it reaches an feddbacks average is almost the best one, and it is based on a large number of opinions, so we may be quite sure that the evaluation is very reliable. If people have bothered to leave their review when they are satisfied, it works.
As you know, we do not usually stop to put opinions when these are correct and we usually do it only if we've had a problem or issue...
This Winery is included in the category of Winery.
Excellent staff. Beautiful setting. Good retail store. Cheers
Love the wine. Ordering so easy, quick and efficient. Delivery the same and being able to track my shipment gives me peace of mind. Thank you Pelee.
Always an easy purchase with fast reliable delivery. The wine is excellent and well priced for the quality. Never a disappointment.
Sue helped us to choose a great wine.. She's very knowledgeable and friendly ????.
Fast Shipping and excellent communication brought a carefully packed case of quality wine to my Door. I am Thankful for an economical, convenient and safe option for experiencing the products from the southern tip of Ontario...Pelee Island Wine.
It was so easy to place an order and better value than elsewhere with free shipping. The wine was packaged so carefully for shipping it would be virtually impossible to break a bottle if the box fell off the truck! I am coming back.
A wonderful facility that offered a generous free flight that my wife and I shared. The staff were accommodating and knowledgeable. They made the impromptu area wineries tour a delight.
They carry a wide range of excellent wines. They have wine tastings available. The shop has cute and unusual gifts too.
Ahh the maker of Island Time! The Kingsville location offers a tour of their facility and tasting as well. I always enjoy seeing how different vineyards make their wine. Lots to look around at while waiting for the tour to start as well. Saturday tours were at noon, 2pm and 4pm with no reservation required but call ahead to see how busy it is. We skipped the noon tour as it had over 30 people in it!
Our hostess at Driftwood Bed and Bagel gave a coupon which made the tour free. It was an interesting tour although I would have liked more history. The tasting was very well done with cheese and bread. We stayed for the BBQ and split the salmon and the steak - each for $12 which came with bread and a potato or pasta salad - the big savings is being able to purchase your wine on site to enjoy with your meal. It was a pleasant enough time and I would do it again.
I don't even know how to begin except by saying this experience took my breath away. First, our group didn't really know what to expect. We booked a reservation for 5 through Opentable and was not disappointed. We signed up for a wine tasting and experienced a sensation of flavours. The hostess (Beverly) was extremely kind and enthusiastic. Beverly was very helpful and gave us a great assortment of tastings. From white, to sparkling, rose to red, this winery had it all and the ambience/service to boot. Overall, you cannot miss it, a MUST TRY experience.
Though I haven't yet had the pleasure of visiting the winery I have come to enjoy their wine from the online store! Ordering through the online store is easy and it ships securely every time. There is a varied selection of wine types and sweetness and I have always been able to find a wine that everyone can enjoy.
Our party THOROUGHLY enjoyed our visit here. Despite Michael (our fearless wine guide and leader) stating he was new on the job, his recommendations and descriptions were top notch. I told him what I enjoyed in a wine and let him choose all my mines for me to great success. 10/10 would come back again
I ordered wine on line for a birthday gift. There was one item that was not included. I was so highly impressed with the customer service and getting the order corrected. I would definitely order again. Thank you so much.
We absolutely love our wine with the custom label! Everything from ordering to delivery was easy and smooth!!
Love the fact I can order a delivery for Western Canada and receive the complete order (of good, quality wine) within 5 days of order.
Their customer service is friendly, and helpful. The wine tastes great, too. the customer service emails were replied very fast and solved my small delivery issue immediately, Thank you for being nice to customer. and I will definitely buy again!
I love visiting the Island and the Winery and when I can't, ordering online is a breeze. Great service, great turnaround and of course excellent wines.
Visited the winery and was really impressed with the facilities and tasting staff. Great wines, many I have never tasted before. Online wine purchase was easy and fast. Great value wines. Thanks Pelee Island!
I love Pelee island wine, especially because I'm buying local. I probably won't order online anymore though because I had to wait in my house for 2 days because I didn't want to miss the delivery man. I waited the first day all day just to find out it was delayed. It was better when it was delivered to the post office so I could pick it up when I had time.
Excellent experience with online ordering and quick delivery.
The Vinedressers line is absolutely amazing and by far my favourite over any other wine. And I can’t rave enough about the service I receive every time I either go in or call. Thank you Pelee Island Winery :)
Friendly and laid back wine tasting with great wines. Knowledgeable staff who shared the fascinating history of the wines, winery, and the region. Their dedication and appreciation for their work showed in what we drank--there were some excellent wines, all at reasonable prices. The tasting was free with a donation to a local charity.
Very pleased with the prompt excellent service and quality product.
The staff are passionate about their love for wine! My partner and I were given the highest of hospitality treatment and were accepted by all staff! Thank you all! ????️????
Amazing, delicious Canadian wine with interesting variety and reasonable prices. Customer service is exceptional: rewards for loyal customers. Prompt and easy free delivery. Their response to problems (broken bottle in one delivery) was excellent: rec’d prompt replacement plus extra for inconvenience. Only suggestion? Low alcohol, low sugar wines! That’s the only product I shops elsewhere for.
I couldn’t resist ordering the Lola Sparkling wine which comes in slim cans for a pool party coming up. The price was unreal, $59 off a case! Online order was quick and easy. Free delivery for orders over $75 which came to my door within 48 hours.
Kayla and Michael are the best. They provided us with a Welcoming environment. They showed us the way and even explained everything.
No wine tours at the moment due to covid but we still got our free samples ! Great service, Michael the wine guy gave us a great explanation of the wines for the samples and he even lined up the wine flights with the bottles for the aesthetics (he knew I’m a shutterbug). Great selection of wines and a scenic picnic area to try the wines outside safely and responsibly :)
Got one bottle of their wine as a gift. Loved it so much I ordered 12. Great Ontario winery. Buy local. And shipping is super fast and efficient. Highly recommended
Great venue..nice out door type building...way better than a tent...nice covered balcony and indoor seating
A great experience! We were very pleased with the personalized wine labels of our pets, and to be able to support our local Humane Society!
This is an update; i posted that i had a glitch in my last order but it has been resolved as I expected, so i find service from this outlet very good
We ordered Pelee wine with personalized labels. The wine was delivered to our home in under a week! Thank you for the fantastic service!
Great service! We love their wine, especially Lola and Pelee Merlot. Ordering and getting home delivery was awesome. Came in two days. Will definitely do this again ????
The staff and wine are amazing. If you haven’t tried it I suggest you do. You can’t go wrong. Also if you have a chance go visit them at the winery…..You won’t be disappointed. ❤️ I love every thing they produce here. Too many favourites to list but the Baco noirs, Hamilton, Gewurztraminer, rose…all day and the Pinot Grigio all fantastic. I used to be just a Cabernet Sauvignon gal but they have gotten me out of my box.
October 2021, online purchase and couldn't be easier. Took the order,... confirmed the order,... packed the order, ... out for delivery notice, ....case of wine arrived in a few days. Very well packed/protected too, so no worries there. Loving this high-value NEST Pinot Noir.
My experience with ordering Pelee Island wines online has been fantastic. The orders have been shipped very quickly and I have received my order in 2 days to my front door. They are packed extremely well and it is all recyclable. I love this service as much as I do their wines. Cheers!!
Fast, efficient and kept you informed on when your product was arriving.
Excellent wine delivered to my door in 3 days
I purchased 2 packages of your participation in our local humane society fundraiser. This was our first time & we were so pleased with the results! What a fantastic idea & they came SO.DAMN.FAST! I have been flogging it on social media! Thanks again for this great idea! The animals love you!
Very easy web site to use. Friendly service if there is a problem
My friend loved the gift she received with her fur baby's picture on the bottles. Start to finish, an amazing experience. Thanks!
I have placed several orders now and have been very happy with each & every order! The wines are delicious! And a bargain for the quality! Every order arrived super quick delivered to my door! Customer service has been great! After trying so many great wines I've been inspired to plan a trip to the winery later in the summer! I highly recommend Pelee Island wines!
Perfect packing type !safe.. and the worth the price.
I was looking for an apple wine after one that I was partial to from Sandbanks Winery became obsolete. After trying a few apple wines, I tried the Mousseux De Pomme from Pelee Island Winery. It is quite good. Since then I have ordered 2 cases of it. I am currently trying some of the other wines from this winery and plan on visiting.
Very good winery with lots to pick from. Love how they have retained the traditional model where you don't pay for the tasting but only provide a tip for the staff and/or the homeless. We ended up buying about 10 bottles of wine. Very good churactorie box as well for a reasonably price.
I placed an online order for eight bottles of wine and when the package was delivered, I found only seven bottles had been shipped. In contacting the winery, a very pleasant individual apologized for the error and said that he would ship the missing bottle immediately plus another bottle for my inconvenience. It's not often you get customer service like that! I just received word from FedEx today that the package will be delivered tomorrow. My wife and I have visited the winery several times and have always had a pleasant experience.
Fine wine, reasonable prices, very fast free delivery...what's not to like??
Easy and great Christmas deals for black friday! Arrived when they said and well packaged!
Prior to and especially during the pandemic we have taken to ordering our wine online from Pelee Island Winery. The service has been absolutely spot on. Within a couple of days the orders arrive via Fed-Ex to our door. We have also placed orders to be delivered to family who live as far away as Alberta and with the same results. The wines are great and with the different lines and products available can please any budget. It has been nice that the winery has partnered with other wineries and micro-breweries in their area to offer a wider range of products available and it has introduced us to something new not easily available everywhere.
We visited the winery in October 2021. The staff were all amazing, helping us choose the right wines for our tasting, letting us know which wines weren't available in the LCBO, and making sure we signed up for the Birthday Day club. Sitting in the winery was lovely! We have since ordered from the winery website, and our order came very quickly, even though it's Christmas time. I will definitely order again! Can't wait to go back to Pelee in the summer, and spend some time at the winery pavilion on the Island!
I was really looking forward to receiving this order, however, the box got to my house in very rough shape and even the courier said he would note it on the file that the box was destroyed just in case anything was broken inside. Sure enough, 3 bottles were broken. I have emailed several different addresses at Pelee but no one has contacted me yet. Update: They've reached out to me and offering a refund or replacement and I truly believe that great customer service is always revealed when less than something ideal happens. I'll definitely be a return customer!!
Excellent service. Orders filled quickly and delivered within 2 days.
My wife and I enjoyed a wonderful tasting experience st the Kingsville location with host Michael, who was engaging, humorous, knowledgeable and showed a strong passion for Pelee's wines. He recommended some excellent wines which met our taste preferences perfectly! A great visit!
I ordered Pinot from Pelee and they were very prompt with their service. I will definitely repeat.
Great experience from beginning to end! Amazing prices, great value. Delivery was a breeze, with zero complications. Arrived as expected. Items were secured and packaged perfectly! Very pleased and you have found yourself a continued, exclusive, client. Definitely recommend to others worthy!! (I ordered different reds, 10 bottles total) Not to mention the beautiful wine selection that never disappoints.
So far, we've only ordered online and had it delivered as we're quite far away. Delivery within 2 days (3 if over a weekend). Every single wine we've tried has been excellent!
The Vidal Icewine VQA was very smooth with the perfect amount of sweetness. It was a great after dinner drink and I would certainly purchase it again! Also happy to support a local company with a dedication to sustainability and renewable energy. Well done Pelee Island Winery!
What’s not to love? Quick customer service and your wine arrives in a timely fashion. Great price for the product. I love sharing their wine as gifts. One happy gal!
The stars I allotted are for the wine itself, which have always been great. Just bought and received their Valentine's Day package. I won't lie, it's a little disappointing. 4 x 375 ml bottles and a dismal sample size of cheese, 1 slice of salami (cut into little pieces) and 4 small bread sticks. It comes with 2 pelee branded glasses, and "tasting" cards that literally say smell it, note the aromas, taste it. When I bought the package I at least thought it would include a written description of the wines, their flavour palette and what to eat with each wine so that the complexities of the wine come out. But it didn't. It's almost like there was no thought put into this "tasting" package. I could have spent the money, purchased full bottles of wine and looked up descriptions myself and called it a wine tasting.
While I haven’t had a chance to visit this beautiful winery, I can say the wine is superb (I love all things Lola ????) and their online service is quick, efficient and and customer service focused.
Ordered a case of wine for my lady from Pelee Island Winery. My lady grew up in Kingsville and moved to Vancouver island 5 years ago. Pelee Island Winery made sure I could get a case of her favourite wine in time for the Holidays. They were absolutely awesome to deal with and very helpful in explaining the details of the shipping to Vancouver island . And with all that happened to B.C. This fall with flooding my delivery was delivered right to on time as Specified . Thanks to all at Pelee Island Winery ,what a great experience . Merry Christmas and thank you
Great tastings! Michael was very knowledgable and recommended very delicious wine. We only tasted a few of the wines - theres many more to try, will definitely be back !!
We’re happy with the service. Placed an order and received it the next day. Will definitely order from Pelee Island Winery again.
We only got to look at the retail area because we didn’t make a reservation before hand. But the collection of wine and the service was amazing. Will definitely be going there soon!
Very nice. Great selection and many awards. Check out the ice wine!
Fantastic experience with Pelee Winery. Smooth order system and prompt delivery. Great wine. I'll definitely order again.
Seamless process from ordering to delivery, which was prompt and courteous. Product was well packaged with no damage.