Here you will see all the opinions of real people who purchase the products of LCBO (Winery) in Brockville (Canada).
At the moment this firm receives a rating of 4.5 stars out of 5 and that score is based on 127 reviews.
You must have seen that its rating is almost the highest, and it's founded on a very large number of opinions, so we may say that the valuation is very accurate. If there are many people who bothered to leave their opinion when they've done well with the service, it works.
You know that we do not usually stop to place opinions when these are good and we usually do it only if we have had a problem or issue...
This Winery corresponds to the category of Liquor store.
they sell alcohol. the customers can be moody sometimes, and depending on the cashier you get expect a judgmental glare while you are being rung up. otherwise its a good place. the security guard is awesome! really funny guy. The beer selection is always changing so don't expect to see the same thing twice if it isn't mass produced.
Nice store ???? well managed ???? ample parking.
Store has lots of choice but staff is rude..not a very pleasant place to shop at :(
What can I say
The single malt scotch selection at this store was fairly good, but can't compare it to the one at Cornwall Drive. Always found someone who could help out finding the obscure vermouth or bitters. As like any other LCBO store, you can place a custom order for a bottle provided it is available in another LCBO store.
Big store but well set up. Found what i needed quick just lots of last minute shoppers so a little bit of a wait in line
One of the better LCBO craft beer selections in Burlington, if not the best
Great food and good friendly service considerin the times
Helpful and courteous employees. Wide assortment of alcohol and soon marijuana.
Love it
Its an LCBO....what is there to dislike.
My cashier was wonderful!
They always have liquor.
They sell booze.
Nice selection, easy parking and knowledgeable staff. Shop early for Christmas this year!
Quick, knowledgeable but sometimes rude staff making age remarks.
Great selection
Great selection of vintages. Always very helpful.
Clean, friendly staff and a decent collection of NA products.
Helpful and friendly staff, large nicely chilled beer room.
Excellent selection at this small footprint store
Very friendly stuff.
Fast checkout lanes. Lots of supply. Friendly staff.
Surprisingly good selection of whiskeys and vintages. A much bigger store than the downtown location. Helpful staff that walked me over to what I was looking for.
Friendly staff lots of liquor
Not bad but extra walking to get through the the store the way the shelves are set up
Fantastic staff and a great selection of beers, wine and spirits.
Always a great store and great selection
Staff here are *excellent*. They take the time to actually understand what you may need help with finding. Their recommendations are always good.
Helpful staff, Lots of parking space, easy access to store.
Excellent customer service
Good parking Decent selection
Nit following COVID procedures. It was shameful
Kaos. Their arrow direction on the floor make no sense from the prospective of efficient travel throughout the store. At time I looked around and felt as though I could get there from here!!!!
What's not to love about this place? They always stock the stuff I enjoy.
I’ve always been at this location but never a Friday- So I did come in this time I believe her name is Mavis never seen her before at this location! All I wanted to say shes absolutely great -managed to guide me to the aisle of what I’m looking for! as well as when I waited for my turn in line her short conversation with every customer they responded to her with appreciation! I like the part that she says Have a great evening And Thank you! I don’t hear that very often at this location sad to say! Im glad you have a new staff Unfortunately, I can’t seem to find my receipt as my husband has a tendency to throw them right away
Good service .professional stuff.clean environment
They have booze, wine, and the free booze based cookbook. Parking can be dodgy, but the selection in their vintages section and the cooking classes they offer at their larger locations are excellent.
How could you ever give an LCBO a bad review, they bring so much pleasure. I guess you could say they charge too much.
Your large employee seems to have a problem with ethnic people and was very rude and condescending to the woman in the line in front of me. I think some HR training is required at this location. Terrible.
Large selection of beer in the cooler including big variety of Ontario microbrews. Usually don't have my favourites from Muskoka, Side-Launch, Nickel Brook and Great Lakes so have to go to Fortinos or track them down through LCBO website.
Not a really large store but very friendly staff more than willing to help you
Awesome helpful friendly staff
Great selection and not as busy as other locations.
Good selection.
They sell booze.
Knowledgeable staff and helpful and pleasant even on Christmas eve with a line up all the way to the back of the store the sales people were calm and helpful and pleasant.
This LCBO has a great selection of spirits. The staff is friendly and also help you out when you are in the mood to experiment with something new. Their beer collection has a lot of local beers to try out from. This location is somuch more cleaner and well kept than the neibouhring BeerStore.
It is a nice store! Friendly staff!
Very good scotch selection. Vintage wine selection, however, is lacking. Guelph Line for wine.
They had the Nanaimo bar drinks my mom was looking for. Oh happy day
Expensive as is the norm in Canada but good store and customer service.
Well stocked, clean and bright.
Got everything you'll need and a walk-in beer fridge.
Very nice vintages selection for the wine lover. Much broader than some of the other Burlington stores.
Got through quickly, even with the lockdown restrictions.
Great staff. They get the job done and seem to have fun doing so
Missing more variety of Chilean wines
big store, great selection
Will order products not in store
In and out fairly quick
I feel very safe in Lcbo stores. This one is large enough to be well spread out and carry many brands
Fast and helpful service
Friendly staff that will try there best to help you.
Worst. But closest.
It's Liquor, Nuff Said, Heh
It has wine... It gets five stars...
I go to this LCBO all the time, but yesterday an incredible employee stopped stocking shelves and went above and beyond to help find my favourite wine that wasn't on the shelf and was hard to locate, but he didn't give up looking! Thank you kind sir! Well done! ????
Fast friendly service with a smile
They have liquor
Good store lots of product. Fast cash and nice staff
Clean store, well stocked, good selection and helpful staff.
Great selection!
Never had a bad customer service experience in this store. Staff friendly and helpful consistently
The craft and European beer and cider selection is so much better here than in any LCBO I've seen in Ottawa! Plus, staff are friendly. Time to move?
Staff are amazing!
Most staff are very friendly, some not so much...
Ontario's government controlled liquor store. decent selection but nothing special
Great selection. Quite large. Well stocked and easy to find
Decent variety of products, although the past few times I went here over the past month I tried to get Hennessy and they were always out. The staff is pretty helpful and told me to go to the store downtown. The smaller LCBO downtown had it. But they have plenty of beer, wine and vodka. If that’s your thing.
not enough beer choice
Prefer the LCBO ???? over the beer store ????
To get wasted? Not a good idea.
Good selection and the staff are always helpful.
Great selection of Beer, Wines, and Spirits! Having the larger location now offers so much more in choices! Whether I am looking to discover something new or picking up an old favourite, this LCBO has it all covered without fail.
Helpful staff.
5 stars
Very friendly and helpful staff. Always quick to cash you out. They stock a wide variety of European beers.
I needed scotch, I got scotch!
Great service and selection.
Who doesn't like the LCBO this is a giant store with lots of selection friendly staff always clean always stocked would recommend anybody
Good selection of wine and beer
As always, they are well stocked
Nice place, clean, organized. Helpful staff.
Very friendly. Super helpful. Very large chilled beer section.
This is my favorite location, the staff are great. The craft beer selection is what I'm in it for, and this location has plenty.
Very limited choice, but then it's government so what else is new.
Usually very good friendly service. One bad experience with a very disinterested cashier but overall I've had mostly good experiences.
Well organized, well stocked, helpful staff providing great service in a very busy period before Christmas!
Great selection, great people, well stocked. If your looking for interesting beers, new selection every week.
Typical LCBO, nothing too great, nothing too bad. Just here to buy some alcohol!
Great service if there not to busy but it's very clean and you can just about get anything there.
Very good variety, they even have a Venezuelan rum available!
Great variety of wines
Great selection
Came for New Release Vintages. Happy with my selection. Had everything.
LCBO was super efficient staffed and they were also polite. This is a central location also. Thank you LCBO!
Its was fine mighty fine
Great customer service Willing to help
I mean it's the government ripping us off, but everybody needs booze... So hey at least the staff here are friendly and helpful.
I doubt we ll get this kind of selection if the government sells it.
Every visit to the LCBO is wonderful. You can't go wrong with any purchase. Joy joy.
Great staff , super helpful. You need a bigger variety of Greek wines.
Great selection
Great store, friendly service
Always a great experience. Employees are always nice and willing to help you if your looking for something. And they always have the whiskey I like ????????????
They have the best alcohol
Free parking and freaindly service
All great all the time.
Great store but their individual bottles of beer often get charged as a 6 or 12 pack. Watch your bill.
Good size, better beer selection that I've seen at other locations.
Is nice staff are friendly and helpful
What can you say about the LCBO. They have the products. Great selection of craft beer. Helpful friendly staff.
Same day pick up went perfectly! Spent under 5 minutes total in line/in store.
You complete my weekends, keep up the good work!
If you like IPA's don't go there. There selection is horrible.
amazing selection of coolers and theu always have my spumonti
I go for the variety of craft breweries and local wines.
Always has my Wine
Awesome selection and the best security guard ever. Makes the waiting in line fun.
A clean, well-stocked store with pleasant staff. What else does one need? CHEERS!
Great but some cheep wiine are to expensive, and they need more variety
First time there, just moved into our new home and checked out the LCBO on Parkedale... Great staff and very friendly and helpful
It is ok but people who don't respect social distancing standing a foot behind me in line speaking loudly annoy me.
Clean and organized. Helpful cheery staff. Parking lot seems to be done
Very clean store & friendly staff
Good selection. Helpful staff. Very well stocked walk in beer cooler.
I always give these guy's 5stars. There friendly helpful and always have what I want.
Great service quick in & out. Only thing disappointed with is that LCBO don't have air miles available anymore
Biggest selection among liquor stores I know.
There is a rather large selection of product at this LCBO, perhaps the second most in Burlington with the LCBO on Fairview having more. The Cold Room is good for people who like Beer, one wall of Ciders to choose from. Their selection of Rum and Whiskey isn't bad but if you want more expensive bottles or even better tasting but not super expensive options they don't typically have them.
Kind staff and great service
Great location! Staff doing a phenomenal job under the circumstances. One suggestion, please have a larger organic wine display.
Gud service with a smile
Excellent customer service. Very clean, excellent selection
Nice store- could carry more Irish whiskeys and greater variety of single malts. Otherwise a pleasant place to shop, bright and clean.
The LCBO location at Maple Avenue is the best I've been to. Friendly, helpful staff and the best and most extensive beer fridge - Monica keeps it well stocked with lots of different craft beers, including my personal favourites Gypsy Tears and Phillips Blue Buck. A bonus is the Beer Store in the same Longo's Plaza.
Great service and very fast through the week
Nice staff, very helpful!
Good selection of wines
Excellent covid practices.
Large store- great selection
Thanks for supporting ZOOMZ.CA ALCOHOL DELIVERY SEEVICE
Great selection...
They always use strong paper bags that never broke for me.
Can't remember....was drunk !@$#
Always a great selection! Always friendly!
Just came from LCBO on Fairview and lack of customer service at cash and zero personality. It's sad. Liquor go private.
Great new location!
All of these stores are at best mediocre compared to what is available in Alberta where free enterprise is the norm.
A good sized LCBO witha sizable Vintage section. Clean and neat
Very helpful, knowledgeable staff. As well if you ask a staff member a question; if that person doesn't know they get you the answer from other staff. "Customer Service by Committee."
Very nice location and friendly staff. The staff are ready to help you with any quesitons you may have. I really appreciated that they helped me find alcohol.
Beer store is at the same plaza too so one stone kills two birds
Place was clean, organized and Covid 19 ready. The rules are well explained and they keep people in line and in check. The fridge was well organized. I recommend.
Clean, organized and employees wear proper PPE.
Great Whiskey and Scotch section. The vintages is ok, not the largest in the area but a good selection. The class area is really nice and lots of great classes
Great!
Always something interesting to try
All types of liquor available at unbeatable prices. The reception by stuff is amazing. Keep it up guys!
Helpful staff and great selection
Great selection of liquor
Good wine and got a variaty. Great service
Always have what I want
Let's be honest, the LCBO is vastly superior to any private alcohol store. Their vast selection is unbeatable.
Friendly staff! Huge whiskey selection. Thanks for always being open????
Decent sized store and clean. Didn't have the cider selection I was looking for though.
Great selection in import beer. Generally well stocked, and super helpful.staff. they will bend over backwards to get you the alcohol you want. Even if its really obscure.
The staff is incredibly friendly and helpful. The store gets 5 stars,the Friday night staff get 10 stars!!!!! You guys rock
If you have to buy liquor from the government than i guess they do an ok job.
Nicely stocked lots on different brands
All time favorite. . .it's like a visiting place in every branch
Good size and selection ...very helpful staff
Friendly staff every time. Great service.
Always good service here
Awesome!
Good retail location, clean and well kept which I didn't expect for a small city like Brockville.
It’s an LCBO! What can I say. They are pretty much the same all over.
Don't bother doing the same day pickup if it's evening, the manager/supervisor told me deadfaced that I made my order at 5:30 and they stop picking orders at 6(3hours before close) and I offered to grab the product and just cancel it, i know it's a holiday but even after I offered, he kept going on about the order time, guy looked like he needed a nap or a hug I don't know. As with almost every LCBO, this is what happens with no competition on the market.
Only place to get booze
Found what I was looking for. Staff were funny.
Very helpful was looking for rum to make rum balls for a friend
I Miss that place. Awesome Staff if you need anything. They got the answer to your questions!
The staff were amazing... so helpful and kind.
Mmmm I'm thirsty..
Great location! Selection is always top notch. Recommend.
Parking lot is insane and always aggressive.. But store us well stocked and well manned
nice staff
Great selection of Ice Wine.
Customer service was awesome. I have been getting into wine lately and wanted to potentially try something new. I was speaking with an employee and they went above and beyond with assisting me, as well as informed me of the courses one may take if they would like to expand their knowledge of wine.
Very nice lcbo. Good selection of drinks. The people were helpful and friendly.
C'mon - they have the lock on places to buy booze in Ontario. If you don't want to shop there, you are gonna have to make your own! Your experience there completely depends on your attitude. Staff is friendly and helpful, so don't screw up unless you are a talented and versatile (and patient) Moonshiner.
Asked where the twisted tea was and told there was none. Really looks like there is none and you're sold out! Absolute laziness and honestly disappointed
Great selection of beers available
Same professional experience. Quite a get items missing from the shelves though
Always happy with the service and help here! Unfortunately, today we witnessed a customer verbally abusing the staff and I find this unacceptable. She was obviously taking out her frustrations on the cashier and if I was a manager, I would have escorted this customer out of the store. The staff handled it as best they could. Apparently this happens all the time and I hope the LCBO might consider putting up signs saying that they will not tolerate abuse of staff.
Great selection and staff. The best selection of real craft beer (not offshore owned conglomerates). Convenient parking. Beer store next store and Longos.
LCBO is laid out really strange compared to others that I have been to. I find it difficult to navigate to buy wine with the coronavirus arrows on the floor (more towards the second isle near after the vqa/Niagara local wine) and where they put the line ups. It was extremely busy when I went given the impending holidays. I went to get wine (Oyster Bay Chardonnay) and some spiced rum/butterscotch schnapps. Employees were knowledgeable, but some of them could have been a bit nicer. They seemed passively irritated with the volume of people in the store, but I would've been as well so it's understandable.
Friendly staff, great selection, cold beer fridge room is essential.
Best selection in the area. Stocks many hard to find items, and the staff are knowledgeable about the products they have in stock as well as those they can order in.
Clean courteous staff full shelves handicap accessible
It has booze. What more do you want
Excellent selection of various spirits.
Great friendly and helpful staff
Always find what I need
Great experience 5 star
Vintages was low on stock but a nice store.
There is a very large lineup I was surprised. I think there was more than 25% of the allowed people in the store taken up by people in line
Awesome
Staff is well prepared and protected, again some customers know nothing about social distancing, masks, gloves, even hand sanitizer (wiped it off as soon as it was applied) COVIDIOTS.
Always helpful staff, they greet you when you walk in. Whenever you walk past someone they ask if you need help. This is how customer service should be. Highly recommended place for your pet needs
Over priced thanks to the government
Great service! Friendly workers! Great selection of alcohol!
Good service and selection.
The green apple Smirnoff vodka is great!
Hard to get my beer
Love it
Good service, taking precautions with the virus. Staff very friendly and helpful
Great service
You get what you want. As the richest liquor organization of the world, you can clearly see in the staff they are superb. ☺
Nice location. Ok selection. Lots of parking.
the staff are friendly.
No complaints
I bought brandy for cooking
Great staff!
They are always friendly and have a great selection
It's the lcbo. They have booze. And lots of it!
Nice store. Excellent service!!
Polite and friendly
liquor...I dont even know her!
Great clean store.
Lots of variety! Friendly service
Quality service, good selection. Lots of parking
great variety
A fantastic associate went beyond the call of service to help me find an Ontario wine that I just couldn't recall the name. And since we couldn't find it, she recommended a lovely new favourite for me to try.
Not much selection in Ontario. Prohibition never ended really
Helpful and friendly staff
Beer selection was terrible but not as bad as beerstore. Mostly cans, not good.
Who can't find something great at the LCBO
Great selection in this store.
Staff is friendly and polite - excellent help !
I do find it a bit cheeky that wineries are now charging more than the cost of a glass of wine for a 3 x 2 oz tasting flight. It's 17 here if you get the 'premium' wines. There is sure to be a wine you like here.
One of the sourest customer service reps I’ve ever encountered. She treats everyone like they have the plague. If she is so worried about getting sick she should be wearing a Mask like the rest of the world right now. As I am 52 years old, I do not like to be treated like a 2 year old. Her name is America I’m hoping she gets transferred to another store. All the other staff are 5 Stars and treat their customers like family.
Great location. Everyone waa very friendly and cheerful.
The beer area is nice in the summer
Got all of favorite drinks ????
Well stocked, friendly staff
Always great staff
Get your liquor while you can
Very clean and very helpful
Best place to go when you drink alot
Most employees are wonderful but one asked me if I wanted to donate to McMaster Children’s Hospital. As I had been at the store the day before where I did contribute, I had to return as I forgot something, the employee asked me if I could prove it. I take offence to this attitude so I asked if he could prove I didn’t and he said yes we have cameras everywhere. Wow, very bad attitude, most employees just say thank you.
Wasn't very busy clean fast service in and out
Very well organized.
Went for the "buck-a-beer," and they do not have and will not carry. They said the breweries are losing money at this price. Yeh, Ok, so that's why Molson bought out Lakeport a few years ago and trashed the plant.
Fast service. Just watch out for the floor is quite slippery during snowy days.
Friendly service
The best of the best. All the money goes back to the province. Only jealous fools resist.
Always very busy. Curteous and helpful
I'll give it three out of five stars because I get my booze there. I wish it was privatized because it could be open today if it were. #privitizelcbo
Always lots of choices
The staff are friendly, always ready to help you find the perfect pairing bottle for entertaining. If they don't have it in stock, they do their best to get it ordered for you! Highly recommend this store to anyone looking to be the perfect host at their next gathering, Cheers ????????
Great service from the staff, and the inventory levels for the store seem to match the app. Went in looking for a specific bottle of wine, and ended up with two staff members looking on the floor and in the back for me. That was service above and beyond what you'd get at other LCBO locations.
It's good place but they don't have Armenian wine or any drinks
Always fun.
Very helpful staff
Good selection and polite staff
Always a good time
Good spot to get alcohol.
Old guy that works here is grumpy, too grumpy for customer service
Excellent service from several staff members today, especially John.
Nice selection, was able to get a liquor that i was having trouble finding
Not the biggest or best location, but adequate and generally has pretty good selection and friendly, efficient service. Parking is fine but avoid peak periods when that whole plaza can be unpleasant. Only complaint is that they (the LCBO, not just this location) dropped Air Miles for Aeroplan, and then in the middle of COVID! Who is a frequent flyer these days?? Why choose a rewards program that benefits such a tiny percentage of the population?
Great selection ???? nice workers..
Great store, good selection.
I love booze ! Xoxo
Great selection of wines and beers, and staff are always happy to order in what they don't have.
Nice size store, with a great selection
What's not to like it's alcohol lol
Excellent selection and very helpful staff
Good selection and service.
They had everything I was looking for .the lineup was really long but it moved very quickly
Only place to buy booze
Met a very pleasant Lady today promoting an Australian wine in store
Can always find what I'm looking for and if not, the staff are very helpful and knowledgeable.
Always go here to find my wine. Great service
Really nice people meaning the staff .. big of wine selection from many places all around the world.. !!
Great selection and great staff!
Go to place...yummy.
Very good service, the staff is very helpful and knowledgable . They know their products and their coming orders. Congratulations they are doing a great job.
Amazing staff and clean store
Friendly service
Very friendly staff. Always helpful.
Staff friendliness and support
I was running around town looking for a bottle of my fave cherry rum. The cashier went above and beyond(even though it was a simple phone call) to make sure i got my bottle from another store on NYE.
They always have my wine pic!
Conveniently located across from the Mapleview Mall, helpful staff
this place is usually pretty great. there’s lots of selection and the staff is pretty much always very helpful and friendly. however… today there was a woman there (i have never seen her at this location before) who was being so rude to all customers who went up to her till, and also very impolite to other staff! i think her name tag said customer service manager too!! the way she was treating everyone was completely unprofessional and unpleasant especially for someone with her job title.
I always get great service except for this visit. the cashier seemed to be bothered with having to serve me. Even the person behind me made a comment about her demeanor. At lesst the rest of the team are pleasant.
We'll stocked and organized. Employees are helpful.
This LCBO that I visited didn't have a variety of premixed drinks
Staff are always friendly, knowledgeable of the products they are selling and are very helpful in finding whatever it is you are looking for. Shelves are always very well stocked and faced.
Good variety, clean store, friendly staff.
With the lock down...lines can be a little long but it's liquor so overall the experience was good!
Average selection of products.
Always great
During this difficult time everyone should be more accommodating. I went in to buy wine. I was buying 4 bottles of wine and asked my 29 year old daughter to carry two, as I could only carry two in my arms. The large man on the cash was very rude, first to the lady who went before us and then to us. He took the wine back that my daughter had carried to the cash for me, because she didn’t have ID. This cashier was very rude and condescending. The public are encouraged to make fewer trips to the stores during these difficult times but this clerks actions caused me to have to make another trip. Obviously someone letting his authority go to his head.
Always enjoy coming to this LCBO !The staff are AMAZING and always so nice !!
Great service
Friendly and funny People
It was an awesome experience. All staff are happy and helpful.
Great place. Brockville is a very nice place with very nice people who live and work there. The attendants were very helpful and helped me find what I needed. I will be back again as I will need some more booze. Thanks guys!
The LCBO is another example of why the government should not run business or have some control over products. The selections at the so called liquor store is very limited. If you're looking for specialties you're better off looking in another province like Albert, or go south to the USA. There you will find a liquor store that meets the demands and expectations of any consumer.
Friendly and knowledgable staff. If a staff member cannot answer a question. They will find another staff member for you.
Spoke to two staff people the first was not helpful at all, and just pointed and said go into the cooler. Product wasn't there. My fro da and I looked for about 10 minutes. Second person gets a 10. The younger lady went right over to the product and showed us where it was and explained it was not sold on its own. I would buy from her not the fist crusty woman. 2.5 stars.
The staff was so pleasant. Thank you for that.
Always has products in stock.
Helpful staff carried to my car when I bought cases of wine
Great support when buying a gift
Ahh can't live with it can't live without it.
I rate this store 6 stars out of 5!
Friendly staff and a larger selection is available, compared to some other stores in the area.
To the chubby guy/employee at this specific location! Do not pretend to be above everyone and everything! Have some respect and stick your attitude and rudness somewhere deep! The worst customer service ever! These guys think there are cops or something! You are no better than gestapo!
Could never go wrong always many cures for ptoblems
Was looking for Wayne Gretzkys Estate Series red wine but they did not have it.
Great people Great service. Getting great suggestions.
Always has what your looking for.
Great service.
Great staff
Clean and stocked regular with rare drinks. Nice to see that they have stock of glenfiddich 14yr and 15yr. Great gifts for my friends and family who celebrate new houses, marriages and other special occasions. Haven’t purchased the 18yr yet but I’m sure I will soon. Also they have gift bags so you can be in and out quick.
Good selection.
Friendly staff, helpful
Nice staff. Clean store.
Very good selection, though they could use a few more varieties of whiskey, Canadien especially.
Friendly staff, close to home, well stocked
Great staff friendly and helpful, great knowledge of products and willing to help
Excellent selections. Fast service. Friendly and helpful staff.