Reviews of Staples (Website Designer)

Nelson Bailey

Our go to place for tablet, phone, laptop and computer supplies. Great service, friendly knowledgeable staff.

J Kerwin

Needed to use the fax machine ;) $2 a page... I had 18 pages lol Thankkkkss

Christian Howald

Staples offers an excrllent service and great products

RODNEY MAROIS

Very ignorant staff for the toll free # but most say staff at the store in Peterborough are great thanks guys Id like to see staff have proper ID like: Chris Tech support or Chris office supply etc

Robert Davidson

We ordered a couple Catalogs to be printed for our business, we had been working on them for months so were extremely excited to have the first sample printed. We showed up and they were completely wrong, but this isnt a negative review. It was about 8pm (store closed at 9) and the woman in the print section (Delanie) was great to deal with. she got them reprinted properly and extremely fast and at the end of the day I got to take two perfect catalogs home to my wife. Had I had not had them... I would have been in for a bad time! I dont normally fill out online reviews, but figured it was required. We run a manufacturing/sales company that sells nationally and understand there are always going to be issues, but her desire to fix the situation when she simply could have blamed someone, told us to come back tomorrow and moved on really impressed.

Michele Cameron

Great experience. Chris was not available so signed up for the monthly tech service. Have used the service twice already.

Will Miller

Good location and well stocked!!

M L

Never go to staples to get quick print jobs done. Never. I was overcharged because I was forced to buy a gift card (without knowing a quote of the job) and was unable to extract the remainder from my forced gift-card. Extremely bad service from the Print Centre, absolutely horrific.

Bethany-Logan McCrea

I use the copy and print centre quite often. I am always pleased with the level of service and the speed at which my orders are finished. I appreciate the team and they definitely make my job easier.

Anne Prada

Extremely helpful and very pleasant shopping experience. I left feeling very happy. Everyone was so nice!!

Joel I

Avoid here. Managers an issue. Service is an issue. Transparency is an issue. Try Best Buy or Amazon, they have what you need there too, with BETTER policy and pricing.

Larry Vanstone

Its Staples. Always a great selection and helpful knowledgeable staff. We visit this store often

Karen Bonello

Great store. Well organized. Staff incredibly friendly and SO helpful.

Deborah Murphy

I go there to send faxes or to print when I'm stuck for equipment (as so many other places have closed off this service during the pandemic). I appreciate that they are there. I didn't give a 5 star because I found it confusing to figure out where to stand to pay for my fax afterwards. Because the fax is at the end of the counter, anyone entering the store for other such services would be served while I was ignored.

Jeff Dhaemon

Very nice staff and everything is easily accessible.

Cara R-N

Excellent Staples. Always have what I'm looking for. Good staff.

Ronnie Splane

Super

RVencent Foss

Very good service for my pc !!!

Renee Tempest

Great place for Copies, Faxing, Sending Documents by Email.. Possibly Everything you need for office or home.. From Large Tapes to Pens for Gifts.. As well as Electronics..

Christopher Murphy

I had a poster made for my church Adoration Chapel and the service was professional and the clerk processing my order was attentive and clear. I am very happy with the quality of the print and the lamination was done well. May you all be blessed for your behind the scenes work that I often take for granted. Thank you again! Christopher - Saint Mary's Parish

Jonrod Axle “Rhodygreat” Suldan

Good place to buy,school supplies,phones, laptops,and so much more.

Dubn8r

Cashier girl was super friendly to my daughter but couldn't get help if I was on fire screaming

Glen Lewis

Had what I needed & give Airmiles - Bonus ! . . . . ????

Kyle Orlando

Very helpful staff

Byron Dufour

I love this store

Jessa Sobczuk

Print centre staff are very helpful

Megan Friesen

Got my portfolio/business cards printed. They did an excellent job. Props to Madeline! Give that girl a raise

Nat Thompson

This locations printing customer service is horrible! Clara was absolutely rude and impatient. Extremely unprofessional when attempting to receive printing services. I’ve been trying to print and bind documents for work for over a week now. I was unable to get the process done online so I figured I could go in store and receive proper assistance and clarification for the next time I attempt to use this service. No assistance was given, no questions were asked. I was told if I have a USB that I can print on a self serve machine… when asked of another representative if the self serve machine will also put a gloss on the documents I was told that one of the printing representatives would have to do so… had Clara exhibited proper customer service skills she would of actively listened to my needs and not had sent me to random self serve machine when I was needing assistance from a representative. I called over to the Lindsay location and spoke with Denise at printing. Denise was kind, patient and took the time to explain and even go online and attempt to mimic what I was trying to achieve. Representatives like Denise are truly the ones who make all the while and difference. I live in Peterborough and mainly use this location for work as my company has a corporate account with you guys. I will not be going to this location anymore it screams entitlement. Hopefully staples does their due diligence to rectify insubordinate behaviour.

Sam Ferrato

Elleca was wonderful, helped find everything we needed, very pleasant experience , she does deserve a raise, a asset to your store.

Karen Vanblitterswyk

Very friendly and helpful

Nizar Khalili

Good service.

Philip Ross

Absurdly terrible service. Was sold a computer tower and monitor, the computer monitor came with only a VGA cable and the tower had no VGA port. Tried phoning back in and was hung up on TWICE!! Before getting to speak to a supervisor named Barb, who was very snide and placed all the blame on me for not knowing what cables would come with the monitor or what ports would be disabled on the tower, despite there being no way of checking this within the store. I was never told by any reps that I wouldn't be able to use my equipment after purchasing it without buying a separate HDMI cable, and no such cable was ever offered to me at any point while I was in the store. It is a huge inconvenience for me to have to travel back to the store just to buy an HDMI cable, and upon asking if I could be compensated for that inconvenience ex. A free HDMI cable, I was told, verbatim, "Staples does not compensate customers for their own issues. We do not care. I can set one aside for you if you like but the cheapest you'll ever get an HDMI cable is $9." Just ridiculously terrible customer service.

Alexander Morrish

Clean, friendly.

Jane Morris

Their debit machine was out. Good thing I had cash after making the trip there. It's not a place I pass by on my regular travels. I couldn't find what I was looking for so picked a substitute. The girl at cash asked if I found everything and when I said I hadn't, she sent someone to look for it. So I ended up with what I really wanted. Great customer service and they give Air Miles. Bonus.

A. Deeb

Great store , they always have good deals but DO NOT PAY EXTRA TO GET THE WARRANTY and just rely on the manufacturers warranty on the product , they didn't even change the battery on my laptop properly or they may have replaced it with a defective one , its really disappointing considering I paid $99 dollars extra for the warranty.

fukuzo

Dropbox and Google Drive don't accept printing KIOSK with old browser

Patrick Keith

I was in there looking for something I kind of expected them not to have. Walked around for a 10 minutes. Walked past 5 associates. Not one person asked if I needed help. Considering they moved everything around again. Would have been nice to get the assistance. Didn't even see a manager on the floor.

Carly Fera

Do not use the print centre here, bad costumer service and extremely over priced.

Dominic Nadeau

Great services & prices..

Tammy Peters

Love this location! The print staff are phenomenal. So helpful and friendly

Darrell Deibel

Chair

Davinder Singh

I went it fax some documents for legal department and after trying many times they were not being received at the recipient. I took me one month and I paid the price for long distance Fax 3 times. I asked the workers to let me know how to get a confirmation about the fax I am sending is received and it s actually the file readable I am sending but no answer at all. At the end on the third time I have called my friend from store who had fax machine in his office and I sent him same file and got acknowledgment that it's delivered and readable on his end. Such a shame this big org like Staples cannot provided guarantee for the service they charging us for.

Mr Camper

Good service, knowledgeable staff.

Tech Revive

Great prices

徐佳旸

I had a really bad experience at this staple. Nov 16th, I went to staple to print some materials. The lady named colleen said it may takes her 15 minutes to finish my order, I waited and came back 30 minutes later yet she said she haven’t even start work on it. I asked again when I can expect my orders be finished. Colleen then said around another hour! Which is really make me very disappointed as a customer. I really need to get my things done so I waited for a while, during that time Colleen just kept chatting with another boy rather than focus on her job. If you are really that busy or have to chat with your coworkers that’s all fine. What really isn’t right is her attitude. There is no sense of respect neither apology from her. Everyone’s time is valuable, you can simply let me know if you won’t able to accomplish my orders soon so I do not have wait for nothing.

mark cantelon

Great place

Amit Negandhi

Everything that Staples has to offer. Great products and service.

Ee M

Staples is an amazing and clean place... It's been open throughout the pandemic... Even some of the early parts of the pandemic.

Dexter Udeschini

This store always has what I need, whether it's a product or a service. The staff are friendly and always willing to help

Vic Mueller

Good office store.

Jessica Izzi

All of the employees are so friendly and helpful.

Stephanie Ann

Excellent service !!!

Catherine &LaVerne Dickinson

Beware of this store!! Staff is bored and unfriendly, and after purchasing an item I made several attempts over a few days to contact the store to ask a question,and it was impossible to get a human on the phone.

Sofia Butera

apart from the sales lady who told me to throw out my ipad since we lost password & that there was nothing that cud be done that needed to get a new one lol, & she wanted to sell me another ..its a good place. i had it unlocked at apple .

Jacquie - Drink Ketones

The staff were quick to help and had great sales on. Plus the 2 things I went in for that were on sale were in stock.

Livia A.

Good, quality stuff but very overpriced

nikki Jessie's list

Very helpful lady printed airline tickets for me.

danielle matice

If I could give them zero stars I would.... Went in on Saturday dropped off 118 photos to be scanned, saved as a jpeg onto a jump drive. These photos were for a funeral slide show. I paid for same day, wasn't done. I finally called the next day at 1pm and got through. They said there was a problem with the process that was done and tk bring my receipt in. I did, and she said I wasn't charged enough blah blah blah the manager said that it wasn't my fault and they wouldn't charge me more. Awesome! I was happy. I brought the jump drive home put it into my computer and they were all saved as a pdf, google slides would not accept them as a photo. I called staples and they told me "well we don't open until 12" and I said ok well if I bring it at 12 would it be done right away and I was like well i better wait outside before 12 so I'm the first or I'd have to wait. Thankfully I had a friend who has programming to convert it all to the right format. I paid for this service, and It was done incorrectly and they were not helpful at all. It is for my grandmothers funeral and they made this whole process even worse.

D.D. B.

Great service seemed to want to make a sale for me but wasnt able. Bought online instead got what I wanted for less than store.

Fernando Torres

Great stuff, they have some good deals.

Lawn Lord

I bought a desk a full month ago now. Back then it was late for arrival and would be coming soon. A few weeks later, Staples was called and the customer service guy was going to get back to me about where it is. Now it's been another two weeks, he never called back and we never got any reasoning for why this desk was so late. Now I'm thinking of refunding if this desk doesn't come soon. This experience has been truly abysmal. At this point I don't care if the desk is good or not, all I care about is if I'll ever get my desk. Mind you, this desk costed more than 300 dollars and I never got my money's worth. Very irritating. Edit: I refunded the desk and got a different one. This one was ready in a few days and is great for its price! Still doesn't really excuse the bad experience we had with the other desk.

Courtney Antram

Quick curbside service

Ali Law

2 of 5 machines weren't working - 1 could only copy, other non responsive. The gentleman on the PC also had issues printing. A lined formed of frustrated customers and no staff noticed and took action. I finally went over to Print desk and asked someone to come over. Staff member said he was busy and will help when he was done with his work. I asked for a manager. Manager showed a few mins later and turned off/on machines and 1 of the 2 started working. A 5 min print job took half hour. Where's the Easy Button, Staples?

Paul Bell

Staples work very good they were helpful

Dakota Leahy

Staff are knowledgeable. Prices are a little high though, enjoyed my time here. Just wish they would of price matched everything I was getting and I would have gotten everything that I wanted here.

Brian Froats

Didn't buy anything but the staff was very helpful

Joseph Galuchon

Great place for technology or office supplies

O GZL

I am very displease with the experience with this store. I needed to purchase a desk last minute I need it the next day. I went to my closest Staples Stockyards. The sales associate said they did not have the desk that I wanted in stock. He told this location had it. I travelled all the way there and was told the store was closed. I was confused as the store at Stockyards send me there. I told the sales representative I needed the desk to set up my home office. The equipment I was given from work did not fit on my home desk. I told him it was an emergency he did not care. I will never give my business to this store. Avoid like the plague.

Darryl Joudrey

Very helpful friendly employees.

Raven Archer-Burgess

Staff not very helpful and didn't know how to get the fax machine working. Stood in there for 34 minutes through her failed multiple attempts to send a simple fax, I ended up getting frustrated and leaving.

MrJizac

Nothing bad about this location but I found some of the reps to be dismissive and lacking the knowledge to assist me. Today we rely on the people at places like this to know more than we do regarding a product. That is quickly becoming inaccurate in 2020. Do as much research as possible before heading to this location regarding technology - you'll be doing yourself a favor.

Bruce Demers

always an excellent experience and products

Teh BuG

Apparently can't be bothered to answer their phone. its OK though, i took my 300 dollar purchase to Canada Computers instead. ???? ignore all the 5 stars below, Pennies to Plowshares they're all paid accounts or employees.

Geoffrey Newsom

I enjoy the selection of tech at this store but the print center is an absolute joke. Rude staff, confusing interface with the computers - I selected a same day print option, went through all the prompts only to be told (after I had paid) that they don't offer same day photo printing and it would be about five days for my one single photo I needed printed to arrive. No where during the process of me selecting my print job did it tell me the turnaround time for what I was doing. I had selected the option on the side that said SAME DAY PRINTS and photos were an option. I would be fine if I'd had to wait an hour or even two - but I am very disappointed that this wasn't the case.

Benjamin Rempel

Always some short of issue here.

Lynn Bulloch

My favourite Staples in Sudbury. The staff are amazing & the place is always clean & organized.

The Quilter's Bolt Millbrook ON

The best curbside pick up service from a large corporate store that I have experienced. Usually ready in a couple of hours and the actual pick up is seamless.

Tara Russill (Tarebear72)

Great service. Decent prices. Excellent selection.

Navjot Sidhu

There must be a no star option. Very rude staff , Lady was on training but didn’t wanted to help. I Asked for help to scan documents coz it was in french but she said figure it by yourself or shut off the system. Never wanted to go back but if by chance have to go back never wanted to see that lady.

Les Corrigan

What a great experience at the store yesterday and today. Jess, Joe, Tom, Robert and all the staff thank you for your excellent service and great attitudes. I had to replace my office chair, bought the warranty but was still dreading the process. That was my mistake. Getting a replacement office chair was an easy smooth process.

Aquarianstar Freebeing

Great service!

Stewart Rachel

Favorite place to get office supplies

Lee Garrad

Helpful, knowledgeable staff.

A D

Great staff and a well organized store. It took a while to find what we were looking for but, nonetheless, we found it. Maybe next time I will head to this store instead of looking elsewhere for a similar product!

Jim Chapman

Went in for an item that was on sale the previous day. Sales person gave me the sale price still. Excellent service! Thank you

Nancy Hayman

I went in on Sept 20, 2017, I wanted a postcard reproduced from a Watercolour! The women behind the counter were knowledgeable and efficient! I picked up my postcards the next day, on schedule and the work was amazing! The colour looked really good and I am really impressed! Thanks for the great work!

Cindy Newman

Very knowledgable

Patti Sheffield

Well organized clean and nice staff will visit again soon

Rachel Reece

Helpful staff & lots of quality inventory

Candy Castonguay

(Translated) Very nice place where you can find everything. (Original) Très bel endroit où l'on peut trouver de tout.

Grahame Stap

Helpful staff good selection and price right. But need to open at 9am before it gets to hot

Martin H

Staff was friendly and helpful.

Meghan Roberts

Staff were willing to do a price check for me over the phone for a certain type of printer ink. Turns out it was cheaper at Staples than anywhere I had checked, and they set it aside for me so I could just purchase it as soon as I got there. Very good customer service and seem willing to help however they can.

Kevin McGrath

Service is slow

Denise Dionne

Clean, so many items

Kevin Truchon

Print shop staff are fast, friendly and very knowledgable. If you need help- ask for Margret.

Larry Acorn

Always fun to shop at Staples, and lots of parking, easy access

Emma F.

I had a printing emergency (home printer not working right before a job interview) and Jenny at the print centre saved the day. She informed me that they don’t do on the spot print jobs but that she would make an exception (I came sprinting in, soaked from the rain and in a panic) which I was so grateful for. She hooked up my USB and had the resume printed (on really nice paper) within minutes and had me on my way! Thanks so much for a “restored faith in humanity” moment!

Scott Binkley

The print shop staff always go above and beyond. I use there services all the time for business documents and they have never been less than perfect

Simon Bentall

Great. The staff were very knowledgeable

Miggy Sanchez

Please don't rely on this branch for efficient and great customer service,I am highly disappointed. I trusted them for a service that was never met after days of waiting and the attitude of the staff was very concerning in what should be a customer oriented environment. I will not recommend especially if you have important documents.

Alicia Penney-Harnum

It didn't have any of the electronics I needed. I was looking for a Bluetooth selfie stick that would also fit my Samsung galaxy s20fe. I also needed an adapter for a c-port to headphone jack and charger for the same phone. They did not carry these items. Also, they did not have dual color and black hp ink available. Floor associate and Cashier were friendly though.

Wahid Nemat

Friendly and knowledgeable staff

Hilton Barnes

All good.

Chantal Cain

Friendly service.

Frank Hewitt

One of my favorite stores to browse for electronic needs.

Alberto Quiroz

Professional service, courteous, caring and helpful. A great value for your money.

Allison Graham

Under staffed. Not able to print basic copies in a timely manner. Staff that was working, were kind but unable to assist.

Jenn J

This store had exactly what I was looking for, including a few things on clearance! I couldn't find one thing I was looking for, and a staff member was available immediately and knew exactly where the item was. The only downside, was that the cashier really seemed like she did not want to be there.

Dave

I love this place

Laura Penwell

Return policy is the best..

Candydropz “candydropz” McKitty

Went to use the computer there to print off a total of 7 pages and it costed almost $12 due to how slow their computer was. Also, fairly hard to get assistance from stuff most times.

Steve Nunez

Staples is good but when I was here I was looking for the little portable print that prints tiny pictures from your phone. Sure they had it but not the ones I saw online. When I asked the employee where it was, they said they only sold that certain kind online. So in conclusion, why would I come here if I could buy what I need (for cheaper) online? Thank you.

Jordao Da Costa

Placed an order at the Dufferin and Lawrence location. There was an issue with the online order that arrived late to the store but was approved for pick up. The store closed as I was waiting for my order. Spoke to the manager as he was locking the store that I was waiting for my order. He went inside for a few minutes to check, then came outside with my order. I would like to thank the manager for taking care of the online issue after his work hours. Much appreciated.

vasquez tok

The staff is very friendly, the place is clean. The person who attended me was attentive and cordial. 

Strider

I needed to scan two pages and i went to this store because the liburary was closed that day and it took about 5 bucks to do that because the computers were very slow and some error with the scanner. The staff was okay to talk to but not very knowledgeable. Definitely don't recommend this for printing/scanning, use college library.

Ronald Charles Epstein

If you connect your phone to store WiFi, this place has the best.

Billy Boob

These poor people working there.... shelves getting bare due to supply issues and still they are solving problems with creativity. Helpful staff. Even heard a guy advising that if a customer waited a few weeks the price would be half.... my kind of assistance.

JP T

Got my passport pictures today. Took only 5 min total time. All the staff was smiling. Joyce helped me at the print center and was great and super helpful.

Exact0 Bookings

Great staff

Sanatana Infiniti

Like their printing service, self service is easy and quick. Restocking on item i needed was not responsive by the store. Maybe it was good for me in disguise because I waited for the hyken chair for sometime (2 months) that was worth 300 and while I waited I got a chair similar for 70, just without headrest. But when I really wanted that hyken chair they couldn't provide. But yeah, lot of other good merchandise to buy.

Max Weir

Always good deals. Nice friendly staff.

Max. M. kalin

Very helpful staff. Thank you ????

Andrew Edgerton

Efficient, helpful and resourceful. They made sure I was walking away with a product I was pleased with. They delivered exactly what I asked for, for the best price, right on time.

Monica Laurine (EastCoastGirl)

The staff were helpful and the prices were way better than some of the other places I could have ordered from! I like that I can park and pop in and not have to walk through the whole mall

Jacob Ledwez

It used to always look busy with happy customers. parking lot is always empty now with a rude security guard asking me if I am shopping at staples. Something must of happened for the business, parking and security guard. Would not recommend this to anyone. Take the trip to beatties.

Don Little

My PC was in a mess and another organization was unable remotely to help me. I cannot overstate the courtesy and help I received from Peterborough Staples.

John Sturtz

They always have the products I need in stock. Very knowledgeable staff.

Math Tactics

Great selections, smartly organized, always well stocked.

Chilling Cammy

Please pick up the phone. I don't want to come across town to find you don't have what I am looking for. Otherwise it's an OK place to shop, a bit over-priced

thiessencarla2013 Thiessen

The at the till for shipping was not nice she wasn't happy to help me. She also wanted to push me to the side and start another customer. I was not rude but not sure about the process and pricing, she treated me like a burn. Also, she almost forgot to mention my business account and airmiles.

Henry Li

Nice place to hang around. Although everything can be ordered online, but walk around sometime is quite nice

misa6811

Lovely helpful employees

Catherine Picheniuk

Helpful and enthusiastic staff.

Confuzzled Doggo

They helped me with everything I needed !

Sherry Honey

Great customer service! Very helpful staff. I had no idea what I was doing using their mobile service but now I'm almost a pro!

Chhicken LOL

Great customer service

Darlene Leighton

I ordered a calendar on Jan 2/21 it has been 18 days/ 13 business days and I have not received it. I emailed on Jan 12/21 asking for an update, received an automatic response saying someone would get back to me within 24hrs, then got a 2nd email advising someone would respond within 48hrs cause they are overwhelmed with emails. I still have had no contact giving me an update to simply advise me why it is taking so long!! Your website says orders will be ready in 5-7 business days, well I have surpassed that & than some!

Joe Doucet

Great pick up location for fed ex packages

Zaheena Somani

The fedex pick up service is not good. I gave my ID and door tag to the representative and she told me they don’t have the package. It was 2 days after I received the door tag. I asked her to check again and after asking multiple times she went to check again and she finally found it. It is just not acceptable to say that they don’t have the package if they have not checked properly. She was rude and did not care at all for my time.

Paul Lavigne

Great customer service

Del Chemery

They have office things

Ruby Sock

Good stuff to buy

TimesNewRoman

Elliot at print shop is so great! They were so helpful and helped me get my print quickly!

George Spence

good service

Jesse Richardson

Closing sale!

Safwan Choudhry

Great place for printing

mark mannisto

Aubrey was an absolute gem. The manager on duty.... Not so much. 10 points for Aubrey.

Dr LangMusic

Great store. Also has Purolator.

James Paquette

Outdated

Shivani Elhance

The place houses all types of stationary items such as pens ,colors, sticky notes, organiser, adhesive, cards, envelopes, office furniture, bags, kids school bags, stationary box, lunch box, etc. To electonic items such as speakers, laptops, tablets, head phones, printer, fax machines, ear phones, torch, etc Plus printing facility available for banners, etc.

Derrick Bradley

Prompt service .friendly staff .

Aaron Raymond

I've always had great service here. Will continue giving them my business.

Chris Dupuis

Employee was helpful

Erica Mallat

I find the staff here for the most part are amazing. Like any store there are a few not-so-great apples in the bunch. The printing team is what I deal with most often and they are always very friendly, helpful and recommend the best options. Very happy with this location.

Anne-Marie Erickson

Organized and extra helpful

phraseography

Well layed out but a little cramped. A little pricey. Friendly staff.

C FROSTIES

A little bit of office supplies

Barb Munday

Thank you to the Attending lady in the printing/computer service area on May 7, 2019 about 3:30 as you were a great help in determining what I needed for paper and also assisted me in setting up the machine.

Michel Beaulieu

Exchanged my headphones painlessly. The manager is nice

Tony Nippard

Staff are rude and rare

Kimberly Snow

Very respectful to current events, very helpful, and prompt service

Julia K

Staff is incredibly friendly and helpful. Same gentleman helped me both times I was there and both times he went above and beyond. Thank you. Nicest experience I've had at staples.

Tanner Neufeld

Staples locations, including this one, seem to love avoiding picking up their phone.

Penny Black Pešić

Fast and friendly, printed my documents right away.

Richard S

Excellent service at the Copy & Print centre. I had an urgent document that I needed binded and they serviced my request promptly.

Marilyn Hinds

I just wanted to acknowledge the outstanding customer service received at this location on August 5 from a young lady named Delaney. She went above and beyond when I encountered issues with doing photocopying at the store. And made what could have been a bad and expensive experience end as a positive and very pleasant outcome. Thank you Delaney.

Joshua Kubinec

I've never had any issues here. We've bought a few things from here in the past and the staff has been helpful and friendly every time.

Steve A

Did not have what I was looking for, otherwise good for office supplies

Nadine Berger

Good prices, helpful staff and quick shipping.

Stephanie Seethaler

The staff was usless, took like 25 minutes for this poor kid to get this office chair down off the top shelf while 5 managers stood there and watched him

Adam Oldfield

Friendly staff but not very helpful. It was a guessing game and when the sales rep was looking for something she disappeared to work cash. Not very good customer service.

Bernard Boileau

Staff not friendly and don't know their stuff

Becca Lesfloris

Went in to return some items. Process was quick and painless.

Eric Bisaillon

It's been multiple visits I to to buy products I need and they never have anything in stock. They have floor models, but if you ask them to buy it, they always come back with "we don't have any in the back". This is why people buy things online now.

Tricia Leger

Great variety of products and services, great customer service.

icon

Has everything you need for business, it even has Daniel a super helpful associate you didn't know you needed.

Ed Clark

It's fine. Especially if you know what you need. Rarely get asked if I need help. Cashiers are usually quite nice though.

julia young

A little pricey

Kyle Nilsen

The home of the cole

Brent Perry

Always friendly helpful service

Dude G

The notebooks are a little bit overpriced sometimes, but you may find hidden gem somewhere on the shelves.

John Gilmour

It's a staples. PurchSed a very expensive USB extension $24 for a couple of meters! But it was there and I needed it.

AwokenStorm151

A very good store but basically every time you want to go there for something it's out of stock.

Audrey !

Took a long time to get help to buy a desk. The sideboard that went with the desk which was on display and priced was not for sale go figure.

Akshay Anthony

I visit this place often for copies & print outs. Never had an issue

Neil LaPierre

Got what I needed.

Chin Chinchilly

Nice that they have a copy station and you can rent computers... Staff wasn't too friendly.

Sapphire Harpell

If i could give this company a zero stars i would. I returned an online order may 4th and may 5th they refunded the money and then the same day they withdrew the money again. The bank is mindboggled. Ive called staples they told me the bank had to refund me the money the bank says staples has to refund the money. This is ridiculous.

Rob Watters

They were super helpful in the print department. Staff patiently considered my range of questions and figured out what I needed, together.

Marie Desormeaux

Great, love going there and the staff is always ready to help you find what you need. Plus it's not far from my house.

Colin Wiley

Went to purchase a desk and the section looked like ikea assembly training, ended up going with Home Depot for my desk.

Kathleen Bradley

Helpful staff promptly found exactly what we wanted.

Hafiz Cheema

Need to expand

Alexander McKenna

It's Staples, I get paper and pens here, place seems dead otherwise. Not sure what's going on but the parking lot is often empty.

Whiteshadows44

Cashier went out if his way to price match an item I wanted without me asking. Saved me a trip elsewhere.

Liv

Clean, organized, friendly staff, slightly expensive. Printing process is confusing, better to buy a printing card rather than jump right in trying to figure it out yourself, VERY convenient if you don't have a personal printer.

susan fazakas

Fine. Excellent service, very helpful.

Debra G

Great had most of what I wanted

charles Delorey

Had a wonderful experience with the printing center today + good job guys!

Misty Torgerson

Staff is nice but I wish they had a self scanner so I could check a price.

Nolan Sarlo

Got my goods printer in a timely manner. Good quality.

Grant Deshane

Nice helpful staff and has a great selection of anything office related

Stacie Dugas

Great for making copies or printing. Knowledgeable staff

Atis Metuzals

Their service was fast and courteous. I had some large photos printed and he adjusted them to my liking after they did not turn out well, and printed another set. he said " we want to be be happy "....nice guy

Christian Canay

They are out of stock for most Working Desks. Suggested Online Order. Staff are Friendly and Knowledgeable about their Products.

Rimi Datta

If I could give 0 stars I would. Ive never seen worse customer service in my entire life. I have had countless issues and horrible customer service with Staples and specially this location. I decided to give this place another chance as it was convenient for me. I honestly do not understand where they get their managers from; they clearly have no people skills, no training and no compassion for their customers- Just very poor customer service. I frequently spend money at Staples for printing and supplies and in the past 4 weeks Ive sent 3 different printing orders in online (totalling approximately $500). My first order was fine, My second order was also fine (I however had a few pages that were dirty) however my last order was completely wrong. Unfortunately I did not notice until we had gone to do our presentation and noticed our attendees were flipping through looking for the correct slides. Thinking it was my mistake I had spent some time looking to see where this mistake would have occurred. I finally came to the conclusion that in fact I did send the right document to print but received the same printing from a presentation last month (order #1). I called the store to let them know and to inquire about how this could have occurred to prevent this from happening again. I also asked for a refund of the $40. The manager called me to discuss - I had explained that I received a document with 23 pages however sent in a document with 19 pages to print and unfortunately appeared very unprofessional to the group we had been presenting for. Her response was that it was not possible, that they wipe the computers clean every night and remove previous documents. She told me that it was not possible to reprint old documents. I kept explaining that although I understand that, technology can mess up at times. After multiple calls with the manager she had asked me to bring back the documents to the store (Documents we did not have as we handed them out and our guests used the backs to right on). I told her I had a few left and she asked me to bring it into store so she could see them (essentially calling me a liar). My first question for her was why do you need the documents that you are going to put in the recycling anyways? I however went into store with the 12 documents I did have left and she went through them (again as if she didn't believe me). She told me again that it was not possible that it printing old documents and continued with "its not like my associates went into your document and added 4 pages from the internet" She kept repeating that and I could not believe what I was hearing. She finally said she would refund me for the 12 copies i brought to her. Again I could not believe that this Manager had such poor people/ customer service skills and would speak to a customer this way and all this for the $10 refund... I told her to keep her money and left as it was not worth my time that she was wasting. I have since boycott Staples all together and will be leaving reviews on all platforms. Worst place to shop. Not worth any deals.

Independent Remote Ltd / Télécommande Indépendante

Nice folks they will help you out if you don't know how to work the machines and I'll also take the time to help find the stock with a smile

Chris Iapetus

Good place. Staff helpful, not pushy, quick to help. Reasonable selection.

Roy Normore

I have always received prompt service when ordering online. On one occasion, an employee called me after submitting an online printing order as I forgot to request a method of binding. This service prevented a delay in my receiving the order.

Madonna L Ryan-Gorner

Found everything I needed. And had 3 nice young Male employees ask if I needed help. Twice, I did! Thanks!

Kathy lindquist

great store great prices n customer service is awesome.

Brian & Mariela Fagan

Great for anything office related.

Shelbs S

Got my computer from here. Everything is good. Also had a package delivered there, had no problem with that either. Nice staff.

Joslynn Burford

It has lots of stationary.

Mike Washburn

No one was 'available' to help with buying a printer! All busy looking at flyers and stocking to help!!

Darryl Samons

Helpful staff

Shaquille Young (Shaderry)

My wife and I decided to print a few documents here a while back and had a great experience. The staff here was kind and patient with all of the questions we had. Must say if I don't have a printer soon, I will be back soon to print at Staples.

Derek Harkness

Great service when someone decides to help you.

Martina Bryce

No customer service, nobody there to help

Kevin Hua

The staff knows what they're talking about

MoMo Koy

In past weeks i've ordered the laptop online 3 times and all 3 times they have cancelled all my orders due to not in stock. Why are they advertising the items if they don't have them in stock and wasting customers time and effort!!! I will never shop staples again. Thanks for wasting my time!!!

FREDO C

store very clean and staff very friendly and helpful ????

Nathan Kendall

Walked around looking at laptops for 20 mins with my son. Not a single employee came up to ask "do you need help with anything." Bunch of teenagers standing around talking to each other. Will be buying a laptop elsewhere.

Fred Greenwood

I'm not sure when this happened but you can now print a resume from your email at Staples. Great idea when you leave it in a different city.

Thy

Not sure why I continue to come and print my work at this location. Every time I print here, I'm always disappointed. The workers at the copy and print centre always get my stuff printed wrong and cut terribly. I've given them more than enough chances to get it right. I've had to reprint files multiple times and cut the papers myself AND redo the staples in my booklets (having several holes in my book).

bumpkin2001

Quick to find what I needed

jill fitzgerald

Best place to go to for school supplies and tech support!!! Awesome staff especially that one cashier

Chan Nguyen

Photo/print department was great. Staff person was knowledgeable and super helpful. Couldn't have asked for a better experience

Christine Annett

This is a nice clean and well organized store. I always leave with more than I went in for.

Tom Harwood

Found what I wanted after searching with no help then waited for 1 till service with a line of people

Vera Held

I'd like to formally give Steven Tsatsos a big shout out for excellent customer service. Although he's a technology consultant, he was happy and willing to help me with a non-technology product when I stopped him and asked for his help. This product was not yet on the shelf, so he searched the stockroom until he found it. Then, he called me to tell me it was on hold for pickup. Thank you, Steven, for excellent customer service, the way customer service always needs to be. Steven is indeed management material, and is a great asset to Staples and its customers. He treated me the way all customers deserve to be treated: with kindness, intelligence, respect, appreciation and professionalism.

N

This definitely is not my favourite Staples. I think it is pretty decent in size, and there is some good selection. But there are some displays that are really messy and there is not enough people on cash when it is really busy. I think they would benefit from organized lines, or directing customers to the right area. Not very many associates on the floor.

Roberto Bosch

I have been going to this location for a while, and it's been a great experience. Knowledgeable staff and willing to help, I've got good advice on products at a fair price, and no questions asked on return products. I recommend it.

Lilly Laforest

Good service and friend staff. Store needs a better set up and organization from head office. Should also have a price list on the web site and a pamphlet in store for picture development

Janet Buckley

Liam at customer service has been very helpful to me on several occasions. He is so knowledgeable and polite. He goes above and beyond to make sure that your finished project turns out well! He is a pleasure to work with. Thank you so much.

Chris Bernardi

This staples is great. I called to get some things printed and they helped me figure it out and had the items within the hour. Great service and great staff

George Gregory

Found what i wanted.

Trevor Merritt

Had what I needed in stock, with staff that are available, but not pushy or hovering.

Kristiena Bobocel

Disappointed and dissatisfied .......in the service I received from this Staples manager. I don't know if it's a new policy but returning apparently isnt as easy as you would think I needed to return a school items my kids didn't need. The receipt didn't make it into the bag so they wouldn't refund and he couldn't find it under my credit card that I know I used. Ok, fine so I asked for an in store credit found out they charge you less than what you paid if you go that route.

Sarah Mourning

It's an office supply store. The prices are a bit high. The staff mostly apathetic but hey. If theres something you can't get elsewhere what can you do?

L A

Best Staples ever!!! When I think of staples I think of the best staff, so hard working very thoughtful, as well as Staples sells so many things like from plungers to toys, staples is such a great store and this SPECFIC LOCATION has a great atmosphere and vibe I would give this staples an award if I could :)!

Andreas Tesfaye

Excellent customer service

Robert Riley

They do have a wide selection of office related products and stationery however I generally find customer service to be rather slow and lackadaisical. In general I choose to order this type of product online from Amazon or other retailers but occasionally will go to the local Staples store if I need something immediately.

Paul Rees-Jones

Unbelievably shoddy service. This location does not care about customer service. They had a product priced incorrectly but refused to honour it. The manager actually refused saying he didnt have to. When my wife said fine she would go somewhere else the cashier actually said to the manager "where does she think she is going." In a customer centric world Staples needs to really try. This location needs help.

Joddy Pops Savard

Great location was clean and no shortage of staff that's for sure I was approached as soon as I entered through the doors. But being foreign owned it gets a 4.

Reginald Bull

Great service and great people very helpful got a wireless printer now comes the part where I have to get it up and running.

DOUGLAS LYNCH

Great deals and very good service

Caroline Hepditch

Great stock of electronics

sean wilkinson

Its staples cheap place to get office supplies

Drew Gray

Always friendly and helpful staff

phyllis milligan

Totally impressed with customer service all round today at this Staples store. I was greeted by a very friendly and helpful sales clerk at the counter for photocopies etc and he helped me out with running the photocopier.His name was unique …

Terry Gillis

Great service. In and out in 10 minutes.

Gilberto Aristizabal

Fantastic service, I was trying to get a tiny picture printed out for a tiny locket for mother's day. This guy named PETE did a phenomenal job, he helped me, dedicated me time, had great customer service skills. Great job staples.

matrix

Good service

Mike Inder

Found a good selection of products I went looking for, at surprisingly good, competitive prices... AND met a sales associate (Dan) who answered my questions perfectly, and who gave me some good, honest useful suggestions. I made a purchase right away and I WILL be back to Staples for my next major 'techie' purchase!

Bruno Carre

Like the store

Laurie A Rideout

Friendly helpful staff !!!

Dani H

I came in here to add a liquid armour screen protector to my cell phone camera lens. I dealt with Joal and Mark and they were both very kind, helpful and professional. Joal was especially generous! I will be coming back! Thank you!

muriel brown

Friendly and knowledgeable

Jimmy “jiminey” McDougall

Conveniently located and lots of parking.

Robert Little

The kids in the tech area are very patient and, polite. Check out is very quick and, they are pleasant. Knowledgeable staff.

David Saari

Staples: The better choice!

Dinah Wray

I went to use the copy machines for a serious project under time crunch, that wasn't on a usb and not auto feed worthy. I'm no stranger to printer/copy machines, and thought this'll be fairly quick. These copiers are not user friendly and need guidance from employees. The woman was helpful, but an experienced problem was too much for her experience, and no one else ws available, costing me wasted copies. Overall, give yourself plenty of time if you're a newbie to their copiers.

Alireza Golkar

Staples is one of my favorite places in Canada, office accessories all together

Charmaine Lazaga

I placed a print order for same day pick up. The order was placed in the evening so I knew the order wouldn’t be ready until next business day by 6PM. I waited until about 5:50PM next business day for a confirmation email saying that my order was ready but nothing was received so I decided to go in store and check in. They checked on my order and it was not complete - hadn’t even been started. So much for paying an extra $2.99 service fee for ordering online for “same-day” service. The person that helped me out though was very kind and printed my order right away. But unfortunately when I received my order, one of the prints had imperfections (printing artifacts).

Darius T

The most unprofessional employees, makes me buy a gift card to use their printing services and when asking for assistance she rather spend time with her friend flipping dancing. DO NOT GO HERE.

A K

Good customer service.

Shawn Gray

Lots of stock, quick service, no crowds.

Laurie Dewar

Great place for your ever day needs or office supplies. I'm a very big fan of the copier.

Ken Sumner

Staff is amazing here. Friendly and helpful. The store is great and has lots of selection

Cicely Sparks

All staff were friendly and attentive! I will go back.

Holly Knapp

Went to buy an office chair. Staff are nowhere to be found. It took almost 30 minutes before I found a staff member assisting another customer who was also looking for a chair. I waited for them to be done and asked if the chair I wanted was in stock and it wasn't. Staff member seemed uninterested in helping me.

Jerome Schnettler

Friendly and extremely helpful employees!

Cody Foster

The staff is always nice and helpful!! would highly recommend this location!

Clif Budden

Quick and easy shopping. Had exactly the products I needed.

m_ikaila

Very organized store. Employee's were very nice. (:

Mahsa Hf

The customer service is great.

Craig Fisher

Good products and decent, friendly service.

Sydney Eatz

The copy centre here has a great staff who know what they are doing- a Rick Trus review

Darlene Grahn

Crazy time of year for purchasing school supplies but with some assistance, we got it done. Koodos to schools who buy their supplies in bulk and charge each student a set fee for everything they need as this works out to be a lot cheaper than individual student purchases.

Chris Curtis

Only downer was for the computer rental (to print QR code for my vaccination card) was you need credit card and I don't have one. Debit needs to be an option.

Mizanur Abu-Ramadan

Bought drone on sale, on sale again but don't work at all. Sent back and not only refunded me what I paid, but what I would have paid without the sale. I got money back more than what I paid including tax. That is honest service and great gratitude to their employees. Also I tried to get a job here after this. That shows how much I wanted to be related to that level of service.

Chris O'Keefe

Great specials and a variety of supplies.

Dark Tower

It is a standard office depot good supply and friendly service

Cory Martel

Great selection and helpful staff

Nick Proios

Went in for quick fax, staff are very attentive, professional and assisted me in the process. Quick, clean and efficient.

percy fountain

Fast service thank you .

Tailspin Two

Our goto office eletronic Stationary everything store.

Kenny Lu

They hid the stuff which I could just grab and go behind the shade on the high shelf, so I had to wait for like forever to wait for a sales man to grab the stuff for me. I hate this commission based system it’s stupid and I will never come back. If nothing being changed, The staples is going to shut down in no time.

cheeky SOB

Great place for all your school and office needs as well as electronics

J Gurney

Fast service good staff

Nicole Charlebois

It was fun!

3 dogz

Liked it

Jdtighe

Very helpful cashier, left with exactly what I came for.

Eric Morin

Offers great products and services at competitive prices

Brandy M

Very helpful staff

Tealia Carriere

I worked there as a part-time job and but many items there for both personal and business use. Great staff, Ken and Pat train well and I know if I ever needed the job again they would welcome me back with open arms it's a great relationship I have with them.

Ania Grabowska

Very helpful stuff

STEPHANE PAQUETTE

Knowledgeable with their brands and the staff was outgoing and friendly

Winston Bromley

Great experience today at the print department. Kelly was fantastic to work with. She was able to help with a print job that needed a same day turn around.

Mark Biddle

This is a pretty big store, has all your business and home office needs, prices I would say are reasonable not necessarily the best buy in town but certainly reasonable. Very clean place, helpful staff well organized. Most of their items for sale are brand names, names you can trust.

Jade V

Joyce at the printing section is totally useless. I've had work done previously years ago and it was done well. And now she's telling me her policy doesn't allow her to "edit" my file. We are talking about zooming a word document so I can read it. It seems years ago we Staples was more advance in technology.

Richard McFadden

Well layed out and stocked. Very helpful staff.

Gady Petrin

Had to return something ...had the receipt... No fuss ...done very quickly. Highly recommend

Jay Patel

1 stop place for office and stationary supplies.

Sherry Audet

Very helpful staff. They laminated my vaccine card for under $5.

Harvinder Singh

Great experience. Staff is very friendly, cheerful, helpful. Every office environment should be like here. Very positive people.

alain quesnel

EXCELLENT service and friendly staff ..and clean store

Margaret Butcher

Love love love Staples always satisfied always courteous workers and a very satisfied customer here

Frederick Saidi

This place is awesome, everyone is smiling, I met Jamie who began smiling when I was heading to her. Manager is also helpful! I highly recommend shopping at this store!

Darien Rowsell

Friendly and fast helpful service!

Nashuwa Renee Miller

I gave this store a 5 stars. Because this was the first store in North Bay that welcomes Nefertiti(service dog) into the store. More importantly, it was the managers who welcomed us. They appeared to be having a discussion at the time and they stopped to acknowledge Nefertiti and me.I had tears in my eyes because prior to coming to the store, Nefertiti and I had been rejected at the "Multicultural Center" . Oh boy that hurts like hell!!! So we went to Staple North Bay expecting the same rejection. But to my surprise these managers turned around and welcomed us to the store. Since then, I kept going back for all my office needs. I want to say "Thanks" Staple you had not only provided security and acceptance, but printer, paper,computer etc. So that I could be successful at school and your store was the only place I could find name pouches for Nefertiti and many more services.As a person with disability you made my life a little easier. We will miss your services.

Char1emagne S

Got some receipt books but was more stoked to see the girl behind me buying a money counter. Did not know they sold those at staples. Learning still.

Holley Corfield

The curbside pickup system is deeply flawed. I am so disappointment in having to wait so long to simply pick up printer ink. I am as disappointed in this system created by Staples as I am in how poorly Doug Ford is running Ontario

FSax Jack

A perfectly good place for back to school or back to work

Sam

Just charged me $11.65 for 7 pages of printing and 7 pages of scanning in black and white. REDICULOUS! Sadly, that was using the SELF-SERVE computer. WHAT A RIP-OFF. I will never shop here again.

Ryan Whittle

Great friendly service.

Jim Reschke

Copy department not helpful at all! Machines eat originals

Oris Dorch

Staff was very helpful at tracking down the last of a product in inventory.

Darren Renaud

Clean well organized store, with helpful staff.

Filigran Flower

Amazing customer service. I was acknowledged right away, all my questions got answered and the check-out clerk was also very friendly. Great experience.

Dorothy Ahenakew

I like the selection of office supplies customer service they're very helpful

Andrew

Lack of google products in there tech section

Brian Wakeford

Great staff, good deals, clean store, if they don't have it they will get it for you.

David Harman

Computer customer service very good but always the same guy. Hope he doesn't quit. Not a great selection of art pens. Otherwise typical Staples.

Phil S

Good customer service. Sadly the long wait, 2 months for envelope inventory will leave me uninterested in returning anytime soon. I can go to Walmart or Canadian Tire for office supplies, I would expect an office depot to have specialty office products in stock.

Krishna Dheer

A very quick to get some prints if you dont have printer at home other than that you find all the school stuff like stationary and also products related to school college such as technology like tablets computers printer home and office equipment. Also if you want to send something to someone like a post you can dropoff the package in staples

Brittany Hack

It's decent. Best place to buy fancy colored pens and other office gadgets. If you are seeking to buy any electronic devices, online is the way to go.

Lynn Bailey

Slow customer service

Ashley Lupton-kam

Didn’t have anyone to help me print documents when I need them. Ended up going to UPS

wordygorilla423 Bryenton

Very helpful staff

David Adam Brewer

I went in to the store to get a sign made to promote my painting business and had a nice experience with the (online in store) consultant. I left the store satisfied with the service and design chosen.

Lyne Hince

You should be ashamed of how you treat elders. My mother in law and her legally blind friend attended your store yesterday. All her friend wanted was to get her proof of vaccination shrunk to the size of a credit card and laminated so life would be easier for her since she can't see. She was told to come back cause they don't do it that day. These are 2 elders with disabilities ... Then they asked where they could find a picture frame and were sent you isle 5 but of course it wasn't isle 5. Then they asked for a strong magnifying glass and were told" nope we have none". No one assisted them even when they were the only 2 customers there. I just don't understand how you can do this to people who already struggle getting out.

Kevin Shaji Thumbasseri

Easy accessibility

Darko Milivojevic

Good deals and had what I was looking for

WILLIAM ALLOTEY HARDING

Excellent

RANDO LANE

I love all my new notebooks

dan johnston

Asked the cashier a question and she went into the office for guidance and came back to simply repeat my question back to me. Useless. Proceeded to check out for about $150 and did not even get a thank you. Mentioned that and received a shrug.

Virgil Howarth

Kind of weird curbside pick-up compared to every other curbside pickup ever...

Ron Battiston

Clean and lots of material but prices are higher than amazon and that is where I purchase these products. Staff are friendly.

Suzanne M

Amazing service. Kind staff. Allowed me to return something I purchased even tho I had thrown out box in error. I'm so grateful they helped.

Marie Durant

Very helpful

Jason Sooley

Nice friendly staff

Connor Corso

You get to try the HTC Vive for free its unreal.

Everett Gamble

always the best place for stationary and office supplies, computers phones, printers, various other multimedia, printing, copying available for self help,

Lil Sussy

Got office suppys and stuff.

M2 Earth

Horrible costumer service!

Scott Danells

Used the self serve copy center. Equipment worked and had a productive visit.

Barry C.

Not very busy today. Found what I was looking for easily, then fast checkout

akshay kapoor

Pathetic staff, not willing to help at all. I came for prinouts but the staff was very rude. They dont care at all

Nik Gusev

Great location. There is always something discounted like SD cards , USB memory, printing supplies. Printer Cartridge recycling is great. Office supplies like paper is always there. Often price reduced.

Louise Heard

I received help within a minute of entering the store!????

christopher york

Required tech support which the staff dealt with quickly and effectively.

Greg Steele

Terrible service waited over an hour to have 6 sheets printed. Only same day printer in town waiting yet again over an hour this is the worst service I have ever received yet they have me over a barrel....disgusted

francine francine

(Translated) Good products (Original) Bon products

Ankit Curchorcar

Was able to get a cool sleek USB for my friend's birthday!!

Wayne Davey

Usually find what I want

Karen Duchscherer

Great customer service! Staff Did everything possible to get me what I wanted including calling other stores and gave me a discount!

MaryG

I found all i needed here with the help of a very knowledgeable staff!!

Hasan Hamdan

Good place

Dave Thom

Friendly, helpful !!! Especially Trevor