Reviews of Staples (Website Designer)

Wayne Johnston

Walked in at opening time, had a look around for a new office chair, found one I liked, went to the front desk and asked for help, they sent someone over straight away. He found there were two left in stock tracked it down for me and I completed the purchase. The workers were very helpful and pleasant! Overall a good experience.

R S

Ok

Rachel L

I just went in to buy a tablet and had to leave due to lack of service.

glojo 3

I was not happy with my experience on July 18, 2021. I double checked online for a specific item I wanted to purchase (Green gaming chair). Online inventory showed that there were 3 available in this color in this store. I then went to the store to purchase the item and the worker said he couldn't find it (only looking on his phone and the 2 bottom shelves) and suggested I get a different one however on our way to the checkout, I saw the exact chair I wanted on the top shelf. The worker called another guy to get the forklift as it was on the top shelf. The guy on the forklift said he needed a stick to reach the box, both workers insisted that this 'stick' was very important to get the item and told me that another worker misplaced the stick and they would have to get in touch with him to ask about the 'stick', which they said wouldn't happen that day. They kept insisting that they couldn't reach it and to buy a different one. The guy on the forklift made no effort to even try to reach the box, he literally just looked at it, and the first guy made no effort to look for the item I wanted to purchase. I honestly don't understand why they didn't want to sell me that green chair or why they didn't even want to look for the other 2 green chairs that were supposed to be available according to online inventory. I don't know if it was a racial thing, as I am Indigenous, but I was not happy with the customer service so I left, if I am going to be treated that way, then they did not deserve my hard earned money. My husband and I go to work everyday to provide for our children and this was supposed to be a birthday gift for our son that we were excited about. Nothing against Staples, but this store has bad customer service in my opinion.

Karla Pearce

Went in to buy a chair and got zero help from the child associate. He said they don't go on sale. Then ignored me. He was doing nothing but listening to his ear buds. They have like 30 chairs to chose from. Train your help that they know how to communicate with other humans. Made me mad.

R C H

Bad customer service

Dolapo Ogunsile

Takes care of your stationary/mail issues aside of other things

vemparala suresh

One place for all your home needs

preet inder

Nice place to get the print out , self service and good customer service while facing any trouble

Carson Paige

The prices are high but they are right for the quality of the products

John

Rather expensive but quite well stocked.

Gareth Grant

Always have what we need

Ken Smith

Found what I needed pretty easily.

Carmen Gauvin-O'Donnell

I love office supply stores ! ????

Niranjan Goswami

Staff not much cooperative. New location is bit smaller than previous

Aryabarta Mahapatra

best part is Very low cost printing available .

Youvindra Lokhnauth

Review date: 22nd October My Advice & compliment Yesterday I visited this location to find out about shipping a mail internationally. I walked into this location and notice that, only 3 staff was at work at 11:30am. The Cash Register Clark was on the phone for over 15 mins while another staff was helping another customer. As for me, I was waiting for 15 mins for someone from the shipping/printing section to help me out. I noticed, that there was one staff working in this section and was really busy. I can tell she is working for her income and are trying her best to make every costumer smile. She was seeking for help but the cashier wouldn’t help her because he seams busy. Two old couple left the store because they couldn’t wait that long. I always find this store doesn’t have enough staff but what I can say is that there isn’t a great team work and I should say that comes from management. I am thankful for the employee who helped me today, I wish her all the best in your future career. You have a far way to go and your will be successful because of your attitude. Thank you for your service staples. I would appreciate if you accept my review and be willing to organize your business in the future.

Patricia Page

I received the best customer experience by Greg at Staples. He helped me make the right decision on the best computer for my son with my budget and what my son needed for gaming. After being to many other stores, I choose to purchase the computer at Staples , for the excellent service by Greg! BTW- my son loves his new laptop. Thanks Greg and Staples!

Jéssica Mendes

No boxing day deals for iPhones

Em von Euw

Always friendly helpful staff at the mailing centre. I also come here to print things and it always goes smoothly.

Ashley Cooley

I have to say that until recently, Staples was my #1 place to go to for anything. However, recently I've tried using the Print and Copy center and I can't say my experience good. Actually far from it. The first time I ordered from them, I used the website to order prints as I was setting up for some art and craft shows. Two weeks passed and I hadn't received any word that my items had been printed or that they were being shipping to me. I then called this location directly and spent HOURS redialling and calling the print and copy center only to have the automated voice tell me to call again later or redial. After a few hours of this, I emailed staples customer service, asking where my order was? (I had 1 week shipping) Did they even receive it? Had it even been printed yet? And a few other things, mentioning to the person I was corresponding with that the store wasn't responding to any of my calls. The person I was emailing with, got things sorted for me and she was lovely (unfortunately she didn't work at this location), and it had turned out that they had shipping my package that morning. Now, if you've used their website (or i believe in person) ordering, they tell you that you will receive an email when your item is ready to be shipped or picked up from the store. I never got that email.. And the items were shipping out the last day they were supposed to arrive so they ended up being late. Now, a few weeks passed, and I was in need of a couple more prints, unfortunately the quality of walmarts prints aren't great. And if I ordered them from online, they would have taken too long and cost too much. So, in the end I decided to try staples again. This time ordering the pick up in store option, which is says is 1-3 days. I ordered them on Thursday night (so I didn't expect them to get the order until friday morning). I haven't received an email yet. So, since I was in town anyway and knowing that I never received an email for my first order, I decided to stop in at this location to see if my prints were there. Well, after the employee making me wait several minutes WITHOUT even ACKNOWLEDGING my presents. He finally comes over and I ask if my prints are ready yet and he very rudely asked "well, did you get the email?" to which I told him no I hadn't but the last time I had ordered I didn't get an email either. So, he then went to look for my order and came back with "we don't have anything to do with your order" Now mind you, this is day 3. He then brushed me off by telling me it might be in by tomorrow. That was Tuesday. It is now thursday and I have yet to receive any email that my items are ready for pick up and it has been a week since I sent in the order. In summary, the emails the print and copy center are supposed to send are never sent, and DO NOT expect to get your item within the alloted time so order WEEKS in advance because apparently that's how long it takes even though that isn't what is advertised. And the customer service skills of their employees need ALOT of work. When my first order was late, I said I would not be dealing with staples again, but I chalked it up to a fluke and apparently IT WAS NOT as I have yet to be informed that my second order has even been printed. Unless something DRASTICALLY changes, I will be spending my money ELSEWHERE, and not for just printing but the business, and computer,printer side of things as well. Thanks for the nightmaers staples, you used to be my favourite store.

TheEsanel

I got to the Staples 10 minutes after closing (they had just changed their operating hours due to Covid19 response). The doors were closed. Lucky for me the staff went above and beyond my expectations and opened the door so I could drop my package off to the FedEx drop-off location there. Made my day! Thanks.

Devin Martin

Waited at the Online Pickup desk for 20 minutes with no help, ended up having to leave without my order. The store was not busy and there were at least 3 employees standing around nearby. When asking for help, they stated they had called someone. Apparently no one is trained to do this besides one person (who was apparently on a break)? That's ridiculous. Update: Went back in to once again try and pick up my order. Let me just reiterate how useless the employees are. I'm standing at the online pick-up counter, once again surrounded by employees doing nothing. There's literally one working AT the counter and completely ignores me for a few minutes until I have to ask to be helped. I have worked my fair share of retail and I understand it's not the most desirable job. However, I would NEVER just stand around and blatantly ignore a customer. This location is an absolute disgrace.

pettinger 4

This store has the poorest phone customer service EVER. How busy are you really? I have been in your store and the employees are all usy talking to each other...so not very busy.

Alex P. John

Not happy with the amount of products the store has to offer.

Matthew Goertzen

Didnt get service, So i guess i really shouldnt be here rating it.. All though, the effort WOULD have been appreciated.

Onkar Singh

Loved the printing infrastructure and automation

Janice Lawson

Efficient service, friendly staff

Stacy Brown

The print and copy center is so bad! Go to a REAL print shop, you might pay more but it's worth it. I needed business cards done so I went to a print shop they we're able to help me with my file and I got WAY better cards!

Aicia Stevenson

I had an amazing experience!!! Thanks to staples and their wonderful employees

San Scott

Worst customer service...

James Goodman

Excellent Customer Service They have some cool new gift products

Betty Jo Penner

Great selection and friendly staff.

Damien “icekid” Small

It has great office supplies and a friendly staff

Simranjeet Kaur

Quality and branded things

Randy Emmons

Very expensive

Annette Orr

Thought it would be easier to print ahead, so all I needed to do was go in the store and pick it up quickly. I stood there waiting for nearly 30 minutes as so many employees walked past. The simplest of things taking forever to complete.

Dian Verwey

Got exactly what we needed with great service.

Derek Wu

Their printer charged my extra money and they didn't give me a reasonable excuse. Furthermore, their attitude was very bad makes me feeling disgusting. It is the worst place I have ever visited.

Harry Sommerfeld

Great service, - Great People - Great Products - What more needs to be said.

Ulli Petersen

There is something to be said about Staples customer service. I always have knowledgeable staff to help me find what I am looking for.

Ryan Howanyk

everyone here was extremely helpful and nice. except Brenda, who was confrontational and abrasive for seemingly no reason at all.

monstas indahouse

Worst customer service...

Joseph Alamshah

I was lied to on the phone about a product being in stock. Rushed and made the 20 minute drive through traffic for nothing.

Tim Conrad (timsbits)

My go-to for some things I need.

Bill Bilkhu

There was no help on the floor but at Cash Register; not a big line and the CSR was very nice. The product availability is another chronic issue with this store. If possible call them before you go to avoid any disappointments.

Lisa Fehr

Helpful staff and well organized store.

Kendra Anderson

I ordered business cards and they helped me out the best they could and done a great job at it!! Highly recommended!

Edward Clermontt

Friendly staff, clean and good prices.

Stefan Baldes

Cashier was not friendly, bored would be a good way of describing him. Other staff members were very helpful

Atta Choudhry

I had attended this place to get photocopies. The photocopy machine is complicated to use and while I attempted to use it I had printed out blank pages in which I was charged for. I had called an employee and requested him that I would want a refund for these blank pages and he said that he cannot offer that because I used the service. I would highly recommend everyone to go to a different location.

Logan Giesbrecht

This review is solely based on my experience as a customer and does not speak to product quality. I wandered all 6 isles looking for a binder for my chequebook. As there were no staff on the floor, I went to the checkout to ask. I was redirected to where they “might be” but he didn’t know. I expressed I had already looked there, but humoured the idea anyway. I again couldn’t find it. I asked if there was anyone working on the floor that could help me and he responded, “No, we have no one on the floor.” There were, I believe, 3 people working in the copy centre, one at check out and one at online pick ups (from what I could see). I left empty handed and will just order one off amazon.

Aaron R (sir eat a lot)

the manager was rude

Robert Tello

Self serve printing very quick and efficient

Cameron Duncan

Binny was very pleasant with me.

angela shoemaker

The man that helped up buy a sd card for our Nintendo switch was very knowledgeable and friendly. He had a wealth of knowledge and was more than happy to help us.

Jun Hernandez

This is a good source to buy office supplies and equipment.

Amanda Lorusso

How do you have a business and not answer the phone????????

B David

Very Helpful

Raphael Brown

It is a nice store but I was walking around for 20min no one asked me if I needed any help.. There were employees who I saw on the floor but no one helped me. I had to find someone and ask them to direct me to area were I could find the item I was looking for... I think location needs to re train there staff... .. PS The only reason I give this store a 4 out of 5 is chose I found what I needed and it was on sale

Jodie Brown

Great staff very helpful always clean

Darryl Abate

Good experience, helpful staff. Not too busy.

Edward Morley

The best place for school supplies j

Heidi Wichmann

Went to scan some papers and to print 12 pages it cost me almost 20.00. I find it very expensive for the printing service.

kamal rana

Nice printing services.

Robin Banks

Staff are friendly but I'm a little more experienced than them and I told them I don't need no help but yet they came and asked me 4-5 times otherwise good products and lots of selections

Carmen Ranta

Always get great service at Staples Kamloops. I wish your Labour day hours were online or on the phone, we are trying to get a special item for back to school, and we live far away. Hope you are open in the morning!

Gothix96

Most of the staff here are very helpful, usually have everything I’m looking. Kinda hard to find a specific item without asking a staff member but it’s usually a pleasant experience. Only had one bad experience, it was 1 and a half hours until closing staff acted like they had better things to do then to help, when I went to check out staff was making comments about trump supporters that all customers overheard, trumps not great in my books either but I think political views that use vulgarity and slurs wouldn’t be a great time to say in front of customers (with children).

Charles Pitcher

Go to place for office supplies

Scott's Inn & Restaurant Hotel In Kamloops

Always great experience when I shop there. Customer service Excellence is always above and beyond. From the copy and print center to electronics, everyone at Kamloops Staples does what it takes to give customers a great experience

T Smith

Friendly staff. ????

Ch. Ijaz

U can get what u want

Aisha Syed

Lines up are too long need a better system for the photocopy center

Alisia Gordem (CRAZY)

I buy all my electronics from this s kace

Mairi Lester

The staff are friendly especially in the print Centre. This store seems to have fewer and fewer things in stock so check online before you make a special trip if it’s something less common.

Luvraj Tyagi

WORST STAPLES EVER.VISITED.......

AGUILA AMERICA

very friendly staff. but I always have to wait because a single person cannot attend to all.

Sammie Jeanne

horrible customer service. tried to call in a few times to inquire about a macbook charger, and i was placed on hold for a very long time, and hung up on as soon as someone came to the phone. train your workers better with phone manners and etiquette please! i was hung up on twice, and the other times i tried to phone in, no one would answer.

Sabina M.-Swan

Matthew Van Osch helped me with my numerous questions about a portable DVD drive for my laptop. He was most helpful and went out of his way to explain how to do things and stayed cool all of the time (I had a lot of questions...).

Bill Desjardins

Helpful and friendly staff.

Yao Chen

few people

NATOYA CAMPBELL-BROOMFIELD

Reasonable prices and clean and friendly environment to shop!

Amjid Gardezi

My Family and I have been customers of Staples Canada for the Last 17 years. The store associates are very knowledgeable about their products and helpful too. Thanks

Hector Bernasconi

great store decent ppl

Hem Pandey

Great experience at Staples store in Brampton-Shoppers World location. Beautiful ambiance and friendly staffs. Variety stuffs to choose from. A preferred location.

David Tuppenney

Nice staff, clean store. Everything for school or office.

Vikrant Saini

Had to ask for help multiple time and still didn't get the right or clear answer. Only giving it 3 stars because when I figured out I needed on my own the cashier was very friendly and professional.

Mainlander

Service is so bad they do not even bother to answer the phone.

Beaudrys Bunnies Entertainment

If you have been to one you have been to them all. Cookie cutter box store

Cynthia Goold

Clean store. Well stocked. Only went for printer paper. Store is well laid out. Signage is good.

Victoria M

Nightmare customer service at the print and copy area. I took some pages and documents in to be scanned to a USB. It took 2 months. I phoned twice and visited the store once to check up on the progress. Every time I inquired no one had any idea what was happening with my order. When they gave me back the documents not even half the documents had actually been scanned and 1/3rd that had been done were upside down. I paid 200$ for this service. I complained and they took the remaining documents back. Another 2 months pass and I finally get a call and they were accusatory and snippy on the phone blaming me for never phoning them about the documents. Avoid them at all costs. When faxing there they didn't even know how their fax machines worked and certainly would not come over to help at all. Go to fed ex instead. The girls in the fed ex by the mall are soo much friendlier and way more efficient.

HERMANN WEISS

Lousey service

mar !!

It's OK I never tried the customer service or the telephone or the online service thing but eh. The stuff is a bit pricey and the sale I got in the flyers weren't even in the store!! Like seriously??? And the access to the mall from the inside of staples closes at 6 which I think is a dumb idea.

neha agarwal

Great stationary items

Adeleas

Great service. Excellent one stop shop for all office supplies. Things may be on the pricey side but the sales associates are knowledgeable and met my needs. Just a heads up there that is NO ENTRANCE TO THE MALL, so to access Staples, you do need to go via the outside entrance. Shout out to my sales associate Asad for helping me find everything I need in a quick and efficient manner.

Melissa Ketler

Visited the store today and needed 20 two-sided colour copies. The printer gave the option to flip vertically or horizontally, but when I previewed it, there was no way to tell if the flip side would be the right side up. Unfortunately, they printed the wrong direction on the reverse side. At .39 per side for colour copies, it cost me about $17.50 for 20 pieces of paper. I explained the situation to the printing manager, and he offered me a reduced price to reprint them. He said because I had done them myself, he would not reprint them for free. I've worked in the service industry for many years, and the cost to the store was practically nothing. If I had ordered through Vista Print, they guarantee everything... even if I make a mistake on the image file. I will not be using Staples again, and will be encouraging others to use other vendors, as well. This would've been an easy customer satisfaction solution if he had reprinted them for me. Poor customer service.

Jackie Zondervan

Hands down worst customer service experience. Re: print services.

Matthew Draganiuk

WOW NOW STAPLES IN MEDICINE HAT THINKS THEY HAVE THE RIGHT TO DEMAND THAT I HAVE NO FREDOME OF CHOICE AND CAN NOT SHOP WITH OUT A BS MASK ON. I HAVE NO SYMPTOMES & I HAVE THE RIGHT TO CHOOSE TOO OR NOT THE WARE ONE..... NEVER SHOPPING AN ANY OF THE CHAINS AGAIN GO BANKRUPT WITH THE REST OF THE SHEEP IM DONE WITH YOU FOREVER... ANOTHER ONE BITES THE DUST!

Kennedie Maidment

Only reason it’s getting a star is chef Romeos food. The service here is horrible. We’ve waited 25 minutes for our reserved table to now be seated at patio furniture.... I explicitly put on our reservation we’re here to celebrate an occasion. Thanks for ruining it!

Shawn Markey

Staff know what they have and what they can do.

Ipsita Roy

Great place for quick scan, print, and stationary thing.

Virginia Bellows

Got a good printer deal????????????

jarrod dick

Friendly helpful staff

Emanjot Kaur Maan

This is for friendly staff...loved it!

Ryan Watling

The service is good at staples

Douglas McPetrie

Just GREAT

Wendy Johnston

Masks and sanitizer at the door. Large isles with space for easy social distancing. Found poster paper for .99 cents which is cheaper than dollarstore!

Fairy Good Designs Co

Staples is okay however most items I find to be overpriced but the employees are generally helpful when you need them

Gillian Anderson

Helpful as always! Great selection on everything!

JOANNE BISHOP

Knowledgeable staff

Mani Deol

????

carol menzies

I found the service very good. The staff Come forward to help as soon as I stood at the counter..and had a good attitude...which is not the norm today.

The Smarts

We always go to Staples in Kamloops to buy computers and printers. They're service is very good. Bought a Star Shower gadget there this time. Plugged it in and hated it. Looks like red and green bugs crawling all over our house. Took it back, they didn't hesitate. Highly recommend this store.

Shmunbun

Why must I spend over an hour every time I come here! You people need more staff and some of them cannot handle pressure when there is too much people

terrye chellew

Hi My name is Terrye ,and I just wanted to say what a great pleasure it was t shop in your store today.I had no idea what school supplies to get for my Grand daughter as I was not aware of all the new supplies out there.Well a young fella named Mat came to my rescue and took me all around the store to get everything needed on my list.This was my first time ever in Staples and I have to say what a great experience i had stress free thank you mat Great Customer service

Enrique Chacon

Costumer service is great. Lacking some brands.

Carey Nicholson

I just go here to use the printers... If you ever need staff assistance I wouldn't recommend... I feel as though it's a game of "avoid the customer" whenever I go

Mohiz Allidina

The staff at this Staples is very quick to help. Ragini found a way to help me get more Air Miles for my wife . I come to this Staples for most of my office, computer, printer & other accessories purchases.

Muriel Rosenplot

Ordered address labels online on a Tuesday, received an e-mail on Wednesday telling me my labels were ready for pickup. Very satisfied with entire experience and how fast the order was completed.

Helen Yacak

Very helpful staff

Blaine Zacharias

Bought a unlocked 5g cell phone here. Great sale price and service. The cell phone display needs some upkeep to make it look more appealing.

Charanjit Singh Bawa

A great example why companies go bankrupt. Staples Canada I feel sorry for you as a company, as some of your front line Managers and Associates do not care about their regular clients. We print between $1000 to $3000 every quarter with Staples but they do not have the courtesy to support their clients in their need. They do not want to go a little extra mile and help. My wife works for Leon’s for 15 years and so many days I have waited for her outside, after closing hours, because they have a policy to support customer even if it takes 1.5 hour over the closing time. Kudos to Leons, a great example of Customer centric business who gives Customer, what they want, when they want, how they want and in the quantity they want. In between my daily trainings, I have to do “Just In Time”printing and today I was late and pleaded and requested to please print, only 70 prints, as we have a training tomorrow morning. It was 8 50 pm, 10 minutes before store closing time, printing associate was available , printing stock paper was available and all the printing machines were available. Awesome front line Associate was ready to print but the Manager said he will not print it, even after request that training is in the morning. #howtogobankrupt

Kendra I.

The person in the copy centre was miserable and rude

Han Edwardo

Doesn’t make sense that they have the moleskine notebook but they don’t Carry the right pen. Stupid. No one told me and I bought the 7.99$ pen when the actual pen is 140$

Silas Ashton

Forgot to say this when I went there months ago but the manager was very helpful. Arranged seeing the desk, helped me get it home, really went above and beyond!

Kesh Cuerrier

They never anwser the phone. I've tried many different times and days while they were open.

Sourav Harish

We were there to get printer we ask for some help no one came to help us we were standing there for half an hour no one came to help us they were. Like we are busy with customer but literally there ware no customers at all

Ethan Green

Good for office supplies that's about it. Does well at what it's made for.

Muneeb Master

Terrible customer service. The employees here treat customers like crap and think it's ok to do so. The entire morale of the store seems to be so low and the staff seems to all be trained to treat customers like crap.

Lila Ross

Love staples! Friendly and helpful staff

Kevin Troake

Great staff, available to help everytimeI have been there.

Navjot Malhi

Best place to buy and to print something..

Manali Patel

Staff was really helpful. Quick service.

Skyler Reis

Why do these box stores exist still? Staples Business depot? I feel that there is no way this is a viable business any longer because there seems not to be enough offered here in electronics to compete with sister stores like Bestbuy or Futureshop. Other products offered here like business furniture, office/school supplies and printing services don't seem able to compete with dollar store prices or even Walmart as competition. Must be extremely unrewarding to work here!

ghotralobana singh

Great store but little bit expensive

Steven Smith

Was able to find what I was looking for, Knowable staff.

Gurwinder Singh

Awesome place as a international student i have very good experience cause some time we have take print out in this country it's best service provider in this way for me.

Alan Christensen

For any office supply these stores have it.

Siddharth Rajopadhyay

Great service. Kella was really helpful. thanks

Scye Binder

Friendly, helpful staff!

Ted Carson

In and out real fast great service

Grace Bad

This place is always a nightmare, one staff member has a terrible attitude and always talks down to me. But the other staff members are quite accommodating.. one bad apple

Taylor Foss

Service was adequate. Hard to find someone for help when they hangout at the front and chat.

Zander Van Asperen

Great experience! Griffen made the experience very friendly and convenient! Any questions I had he could easily answer. Will be coming back soon!

KRIS

Great place to buy stuff for gamers im getting stuff from there on my birth day

Jana Clark

Fantastic customer service in the solution shop. Shelby was a great help.

Mike Boudreau

the salesman sajid went out of his way to make sure i bought what i was going to buy anyway, he gave me coupons for my items and made the purchase a little bit easier on my wallet. that is the kind of service the world should be, helping the customers bottom line and still making the sale and making the store money as well. well done

Simon Trigona

I was impressed with their printing station, they have really kept up with technology. They support several methods for bringing your documents in to print. Being a USB drive, directly from Google Drive, Dropbox, our via email. Beyond the print station, it is well maintained and management is receptive to feedback. At an earlier visit, we brought up the fact that a set of lights was flickering. At our next visit, the lights had been fixed.

Param Bajwa

Worstest experiences I ever had. None of the employee helps there., and are very rude. Its my second visit there but just like the first time previously this time also I asked 3-4 times for help but none of them respond.

Uday Sidhu

Worst customer service in store.. Manager rob is totally unprofessional.hang on me twice when I called to inquire about my laptop repair.

Demetrius Schwab

Most things are overpriced and the staff usually are too zealous. It makes for an uncomfortable shopping experience.

Bernadett Hegyi

If costumer service could be more ridiculous then this... Manager is rude and laughed at me and spoke about me to her coworkers in her language! Make sure to never come to this location 2017/05/31

Jaden

just ok

Andrea Abello

Great staff! Helped me print my posters and they turned out great????????

BT Armistice

Customer service is lacking. Copy center was not able to read a newer USB key and had 3 tech's try different ports to see if it would work. The third tech just walked over in a loud voice saying it's our key and stop trying because we read hundered of keys a day and it's our issue. As a customer at a cash and others wating in line thanks for making me feel horrible having everyone staring at me as they wait in line because it's "our issue". Went to the computer section inn the store and a trainee let us plug it in and it read perfectly. Trainee even offered to transfer the data for us on one of their keys. After going in the office he comes back out saying there will be a $40. Charge just to move the file onto one of their keys. After saying no I had 2 more in training staff come over and try to help. At least the staff in training were more considerate and helpful. Asked to speak to the manager and she offered a $15 fee as we have to pay the tech 15 mis of work to move the file.. After I said no she gave no other options to help me except renting time on their computer to transfer a file at a cost. After that she refused any other help saying there was nothing she can do. I mentioned the issue with the print service staff and she said she would speak to her that all she could do...

Maurice Doran

Hadn't been to Staples in a while. Like the newly remodeled store and new branding. Also like the new product assortment.

Akash Edwards_

Great stationary, store lots of variety to choose from...

Parag Babar

I believe self serve printing prices are up now. Especially, colour copies. 5 stars for the staff managing the store during this pandemic.

Anne Edgar

Never enough staff ready to assist at the printing - several sales associates everywhere else where there are no customers. Two days in a row I've waited in excess of 10 minutes for a simple job (one lengthy wait to merely pick up an item). Look to where customer assistance is needed, not where there are no customers.

Sheri Huard

The Print and Copy center is so fast! I place my order online and they have sent me an email with the ready to pick up message within 1/2 the posted time.

Jeff Arlitt

Just an awesome store with great prices and even better customer service ????

William Barber

Very knowledgeable Techs

Krishnendu Patra

Good

Alex Passini

I bought my Apple TV here and my sons iPad, the staff is very friendly. They have a very user-friendly business center for color printing.

Penny Leroux

Stopped in to do a return today June 19, Store 133 Kingston Ont with a item purchased Mar 13/20 and was told I was past the 30 day return policy. Hello Covid! This was my first venture out since March, in keeping with the recommended stay home policy for Covid. WOW! Very disappointed with customer service, and found it hard to believe they wouldn’t accept a small $7.00 return. Not impressed!

Annette Glover

When time is not necessarily your friend - Staples self-print can rescue you! Staff were very helpful for my first experience printing at Staples & I definitely recommend their printing section.

Lynette Meek

I have been shopping here for years. I have never had a bad experience. If there have been any problems they have been taken care of as quickly as possible. The staff has always been courteous and helpful. If they don't know they find someone who does.

Helen Barayuga

Everything I need in the office is here.

Darryl Schmidt

Staff is usually pretty good. Much selection.

Fat Lipp

Copy center staff are fantastic, very helpful.

Norm Morrison

Bought heading for my laptop at a good price

Paul Tuck

Very nice and new look.

Roger Ginn

Selectuon is good. Prices are mostly medium to med. high. Handicapped accessible entrance. Good staff.

Heather Alton

I went in today looking to return a product and the team was so helpful and very prompt! I'm very happy, thank you so much!

VK Lakkineni

They have definitely improved in the last few years. Knowledgeable staff and great service.

Venus Bayani

Got a variety of stuff that is in stock. Have nice and friendly staff.

Ahsan Munir

dead zone

Elaine House

All employees in the kamloops store are always excellent cusromer service

Nora Parish

Worst customer service.

Florencia Callahan

I got the things I need through from the staff who so helpful and friendly. She did the extra mile just to help me and explained to me through the particular Items to buy.

Andrew Nicholls

Crap customer service. Swamped print and copy centre staffed by 1 employee, scanner not working charged for the service anyways.

Greg McKay

Friendly... but understaffed at Print & Copy Centre.

James Browne

Great copy centre and convenient pick up for parcels when the courier misses us.

Frank Cabral

Some of the Staff are not too friendly.

Kent Weatherilt

Lots of stock, very friendly staff. Found everything I needed. ????

Margaret Galloway

Great prices

mike dubensky

Nice open layout, knowledgeable staff and lots of selection.

DeepDishSpecial

Nice curbside pickup option

Lisa’s Energy Medicine and yoga

Very disappointed!!! Just went to print my business documents and had trouble with one small document and couldn’t print on the self serve printer because it was too big. An unapproachable lady with the white hair seemed really uninterested in helping me. I asked her if she could help me. She opened my USB and had time to review it and say it was too big to print on the self serve machine, but didn’t offer to print it for me. I had to ask her if she could, but she didn’t have time to press print to print one copy? She said I have to leave and come back and she’ll call me when it’s ready. So I left.

Adam Mikhail

Nice products, they have computers, tablets, monitors but no phones? Which I found was a bit weird

Rob Stewart

Pretty relaxed atmosphere. Staff us friendly but you need to do some research on your own before.

Samir Vhora

Been to this shoppers today. Nice customer service at copy center by Raina, Forum and one other girl. Good customer service always brings customer back. Thank you.:-)

Surender Dhiman

Efficient clean quality and quick attention.

Alex L

Thank you for the great service! Much appreciated!

Greg Marshall

Friendly attentive staff. Bright, clean store.

AJ S

Great customer service as always. I must admit that the wait time to pick up items purchased and paid for online can be improved.

Jason Mazepa

Just moved here and I've been to a lot of Staples but...this one is top notch! True customer service shines here from the staff being attentive and going above and beyond to I think the warehouse guy giving me a hand showing me where some items I was looking for are located. Been back 3 times and will continue to. Love this location because of the staff...Great experience guys.

Madan K Suwal

more than stationary

Ajax Ravanna

Good business supply store, broad selection but not very deep.

Mark McNeill

Depending on whose working,, sometimes great service,,sometimes really not!!

jack mori

I am shocked from the service i got from an employee at this location. I don't think I've ever had better service anywhere before. Usually I'm the kind of person who goes in and does his own thing, but this was the one time i got to know so much and the new technology i got was a great buy. You got any questions regarding computers and gaming, ask for the employee who's name is at the bottom of this post. Employee name: Kyle Lam Technology Associate 616 Gardiners Rd

JAYANT DESHPANDE

Went to gift cards took long time to get through cash register

adrianna agnew

Great costume service, I did not feel like I was being sold something just so they can sell more like so many stores. I love my photo printer will definitely buy from them again!

Krista Veenstra

Always helpful and friendly staff

Jenny McGregior

Good service. Always ready to help. The manager is awesome!

kill_Dodo

Ok

Dakoda Wilkinson

Supervisor on shift was rude and unprofessional.

UGOCHUKWU Harbor

Had a great experience shopping here as it was my first time. Would continue to shop at Staples in the future.

Trinity Lewis

The cute Cashier Trinity is great! - Trinity herself.

Tinisha George

Employees at the print station need some help on their customer service. Don't waste your time here.

david levine

Always overpriced.

Harpreet Singh sooch

Self service for printing But good

Bobby Satheesan

Is there an option for <1 star? This store closes much earlier than their posted times and worse - the staff are rude. We arrived at 8.53 pm and wanted to simply enquire about a product that wouldn't have taken more than 30 seconds; however, the guy at the door simply ignored us and locked the automatic doors without even as much as a word of greeting or thanks. How does a reputable chain employ such people?

Deborah G

Fantastic service! We were asked if we needed assistance as soon as we entered the store and at each department we visited. Employees were respectful, helpful, and genuinely happy to help. It has definitely become our new go-to place for electronics.

Naomi Miller

They offered a large variety of back to school supplies

Norah VanderHaas

I thought I had a simple print job, but it was actually much more involved and complicated than I thought. Rahul spent close to an hour with me, figuring out ways to make my ideas work. He was kind, way more patient than I would have been, and made magic happen! Thank you, Rahul!!!

James Falkener

I needed copies made for a court case (I believe 2,000 in all) and Hannah in the print department was absolutely outstanding. Incredibly helpful, courteous and a true pleasure to have help me. Many thanks.

Milo Gloss

Always have what I need.

Gursharan Singh

No sufficient staff 45 minutes to get a photograph clicked..!!

Anas Ayyash

Looking for an ipad , but it’s not available in store and that’s since December. What is the business if you don’t able to meet costumes’ needs. Hope to get it asap.

Kevin Smith

Just like other Staples stores. I find that you always end up waiting to be served, especially in the self service print shop. Their prices are rather high in my eyes, but are comparable to any other Staples store.

Sheri Noble

Excellent on time service.

Kairo Fox “Fox” Creations

They actually sell staples.

Simi Lee

Awesome service by Ravneet???????????????? Really appreciate for helping me in Passport Photos Thanks .

elena toupitchkina

Great customer service and good prices on products

Cameron Dobson

Loved my time here, staff were nothing but amazing, honestly give them a raise 10/10

Stephanie Sissons

Staff is always so helpful ????

eric finlay

Rip off. Sold me a Samsung tablet last year but failed to tell me it was a 2016 model. Now it wont update. Pure rip off

Michelle Jensen

Bought a computer and now that something has gone wrong they dont even have a technician who can fix the problem never again will i buy anything from them electronically.

Priyank Mistry

Its good mall for weekend

Deanna Clark

Items displayed neatly with proper signage, unfortunately the employees weren't around to ask for assistance.

Jennie Marshall

The store is well stocked and the prices are reasonable. There are staff available to help, which is refreshing!

Christy Marchment

Good service at the till. Struggled to find things a bit. Seems like they change where things are often.

Greg Hatton

Moved, now a kitchen outlet store

Flavio G Viola

Large selection of printer inks

PAULETTE DAVIES

Excellent place to find office supplies.

Victoria Home Renovations

This is in reference to the printing department only. Does the management not train their employees in "customer service skills"? Although it's actually common sense, shouldn't have to be trained. When a person is standing at the counter and you are in the middle of something you acknowledge the person eg. "I'll be with you in a moment" Apparently this employee needs to be educated in the fact that it is the customers that PAYS HER WAGES! Looking over the reviews ...all of the bad ones are for the same department it seems. Do something about it. The manager should be ashamed.

Barry R. Brown

I browsed the web site for cable management items made a list and went to the store. What a colossal waste of time that was. 2 things for cable managemen in the store nothing I was what I was looking for.

Damien Gaudet

Great location. Next to the main highway.

Christine Janiuk

Friday I bought a desk/workstation for 400$ plus tax and warranty. Firstly, I know I wasn't dressed like a business woman but I didn't think it would mean I wouldn't be taken seriously when looking at making a larger purchase! I had to run down help (only stood in the same bloody section for 45 minutes until I walked myself to customer service to ask for assistance). Instead of answering any questions I had, buddy goes to find one in the back and brings it up front! Ok? Guess I AM getting this one. After another 20 minutes in line because it was brought to computers not cash I was finally out helping to bring my heavy two man lift purchase to the truck! (one person helped bring it out not two..I was pushing a stroller on top of it) Get home, all excited to start assembling my new worstation and open the first box. All is well, no damage. Don't know if all the parts are there yet because instructions were in the next box. Open the next (undamaged box) first piece in the box is banged up in the corner....can't be attached to anything and looks like someone kicked it or something. Plastic wrap is fine, box is fine, other pieces near it are fine..... They packaged a faulty piece! Not only do I now have to return this two man lift box to a different store (downtown only had the one I bought) by myself, I have to hope like hell they come good for it and give me a new box with new pieces so I can finally put the desk together. Otherwise I'm waiting on Bestar to purolate me a part to replace the one they packaged knowing it was faulty. Oh and the product is made in Canada.... Go figure! Will update once attempted to return box 2 with busted piece. Maybe they'll earn another star or half of one by actually practicing customer service. Also, I better not have to bring this into the store myself! Seriously STAPLES your employees need courses on how to lift things - also need to know when to bring someone else for the lift. SOMEONE IS BOUND TO HURT THEMSELVES DOING WHAT WAS DONE FRIDAY!

Ashley Shaw

I asked for help finding a duolang and was told 4 aisles to look in.... not ideal to say the least.

Ash Tush

Pathetic and incompetent customer service from the associate Matthew and manager ain't recommend anyone this place . Don’t spend you money here..

Mukesh Malooka

Great place

Sabrina Small

Excellent Customer Service. I went in looking for several newer toners for work. They didn't have the one I urgently need. The young sale associate went out of his way to help and get some ordered in for pick up this week. Although I couldn't get the toner I need tomorrow I received some of the best customer service I have had in a long time. Kudos!

Brian

I always find what I need when I visit. Some items have a higher price than elsewhere. The staff are helpful.

Greg Gale

Went in to print, sign, scan and email a document. Nice that you can do it there. It's self serve and you pay by the minute. It cost me a lot more because the software was confusing and the person at the counter was unclear

J W

Good supplies

Janine Tadiaman

I give this store a 5 stars. I really appreciate how they are organize and helpful. Now that everyone is very cautious to go outside, to protect each and everyone of us,they have a curbside order, they dont give me stress or headache everything is smooth sailing.thanks have a great day.

Pankaj jat

No response to customers at all

Anu Kaur

I love shopping at this staples location only . Their cashiers are always welcoming and washrooms are very very clean. Store is neat and organized as well

Ted Padley

My "one stop" copy and print store!

Gios

Excellent customer service. I needed a Print out of my phone the staff helped me solve my issue and I was on my way within minutes. I highly recommend their business print services.

Hymsea

great service, associates have strong active listening skills, but only issue is the store doesn't always have the product I am looking for so I get a substitute product once in a blue moon.

Abood TAHA

I bought a laptop here and it was not working so i was worried about that. The next day I returned to the shop and asked them to replace it or refund the money. They checked it and it was really not working and they don't have another one in the store so they refund me the money. The staff were so friendly and cooperative with me. Keep it up guys and Thank you

anand kasote

Good

Kona Klip

It's your typical staples. Nice staff.

Di Atherton

The assistant was very good however the on line ordering system is no very good.

Gary Milner

If you need office supplies come here.

Conor MacLoclen

The lady here was nice. She helped me print something from my phone. It cost me 80¢.

Hugo Arteiro

Excellent

Sarah D

Called to ask about telephones. I asked the guy what the cheapest corded phone was that they had... and he tells me $50. I knew he was lying so I called back and spoke to the lady in the customer service department and she said that there was one for 15. She didn't even work in that department the guy did.

Tuxx Nguyen

Quiet

Brian McDonald

Great service, very helpful

Ashley Reid

Frustrating experience with their copy and print centre. I asked yesterday at the print centre if they are able to colour print on Avery mailing labels that they sell in-store, and the attendant assured me that this was possible. I came back with my design template today and they refused to print them for me. They were honestly pretty rude about it as well. I think if they sell a paper product in store they should be able to support those products with their in-house printing service. I will be switching to using a locally owned print shop from now on.

Erin Adam

good deals if u really look and helpful staff

Shirley Winter

Easy to find items and staff attitude was very positive.

La Vern Simkins

Very good sales people.

Christina Ducker

Did you know it's just as cheap to buy a new printer than it is to buy ink cartridges? Like for 40.00 I can buy a brand new printer with ink, sell the printer for 10-15.00 and still get my ink cheaper than buying a cartridge.

Ron Vike

Not much help at all.

abhinav uniyal

Went for printing some copies. Self help printers are easy to use and usually takes no time. Custom print options are available too and there is complimentary wifi for guests. There some a PCs available too. Be mindful that printers are set to color prints which obviously costs more than b/w

Saad Khan

These guys have the worst Covid return measures in place, buyers beware you may not be able to get an exchange or refund if the product is defective

Michelle M

Friendly staff

Jonathan Hayes

The cashier at the front would not give me the staff family discount despite me providing a valid employee ID and personal ID. This is the only location that I've had problems with.

Alyssa Ross

Usually really busy when I go there to use the Print Shop. I feel that maybe Staples should have more people working there because it can be a bit frustrating when you need help. Usually the staff is friendly and is willing to help you when they can but I know it can get super busy and sometimes its the customers who are impatient and have them doing too many things at once.

Chantille Ryder

Found what I needed easily

Fulgencio Cabral

My experience is wasn't that good. I tried to ask questions about a laptop to a very young, greened/blue eye associate... and I got none. Not knowledgeable.

Jagjit Jhajj

Good store

Ashley Pakula

This rating is for the staples.ca. If i could give them a negative star rating i would. i ordered a printer online and was told it would arrive on the 23rd. it's the 30th now and Staples.ca doesn't know where it is, and tells me that they will have someone contact me. that hasn't happened.

Terry Fulljames

Tough to get to the store due to road access Staff seemed grumpy on Sunday

David Fedor

Good source for office supplies

Sherrie Taylor Nygaard

Wilson (employee) was the employee who stepped up and asked if he could help. The rest scattered.

Rahul Meghowalia

Nice but no Google pixel 3 accessories

Dean Marvel

Its where I go for business supply gear - good computer gaming rigs too

paul kadekar

Very helpful and positive staff!

Kevin Dhoundiyal

i hope its open on labour day

Kristina Godau

Great sales and staff! Plus they are in a less busy strip mall so it's a relaxing shopping experience.

Femi Doyle-Marshall

Awesome experience at their new location!

Carrie Davis

Ordered before noon and my prints were ready only an hour later. Very quick, friendly service when I got there.

Mercedes Chantilly

Quick shopping experience therefore I can't say anything about the customer service.

Andrea Adams

Always good service

Deepender Singh

Convinient store and some employers are really good.. they make a friendly environment in the store.

Vin Bro

Best photo-copy-print services!

Stephen Gratrix

Staff were really helpful, answering questions..and knowledgeable, which is nice to see in business now aways. Walmart and other retailers should go by Staples Policy.

sujan basnet

Average experience. Had to buy a pendrive to take digital copy of photo. I was expecting to receive it by email.

elysa quilates

Customer service lacks in the highest level. Very poor management and supervision.

Kavita Upadhyay

Ordered a photo online and picked from here ... isn’t that super convenient.. plus the quality is really good

Karen Michiels

GREAT ???? PEOPLE POLITE SERVICE I'LL ???? BE BACK ! I

David McKinstry

Jeremy and David in the tech department were great. Will go back for sure!

Gurdev Basraon

Best office stuff and great quality always

BM D

This branch is fantastic. Because of it's great staff in the printing department. They are always very helpful

Cora-Lee Coburn

Friendly and very helpful young salesman.

Peenak Kulkarni

*The following experience at Staples is harmful for intelligent lifeform. Please read at your own risk as it has a high chance of blowing your mind.* I walked in to get professional photos clicked for my visa. After getting my photo clicked and choosing the size and ratio, I was asked to pay for a USB storage device on which the photo will be copied and pasted. WAIT.......WHAT? selling me $10 USB device and additional charges for the photo. WOW! How about this popular method of delivery these days called as an EMAIL? The whole store reads 'solution selling' from the inside, might as well change it to 'problem creating' ????.

Jasmine D

I had ordered a large format print and paid for over the counter service. Due to the machine being broken, I had to wait longer than promised. As a solution, Chandler (the associate) printed my file on a smaller size as a courtesy. He was accommodating and displayed great customer service!

Kim Johnston

Excellent staff and they always have what I'm looking for. Convenient location for travelers, just off of the Trans Canada Highway, it's near other shopping including grocery, liquor, electronics and shoe stores.

Elsa P

If you looking for excellent customer service go see Markus at Staples .

Agamjot Singh

Excellent stationery under 1 roof

Best suggestion canada

So stopped gril very bad behavior and she waist my time 35 minutes and thy need more 20 minutes..she's name manpreet..there is no que system she deal behind 2 customer..how can..?..im not paying money.????? She is too lazy and unprofessional she not help to new customers

Tanya Egeland

Took my laptop to Staples for computer repair because the last time they were able to fix it when it became inoperable after a Dell Bios update. They had managed to resolve the problem for about $60. I am hoping they can work their magic again.

Vineet Chadha

I would give them negative starts if possible. These people are taking advantage of COVID lockdown again and charging 2.99 dollars service fee for printing one document each time. This is COVID-19 price gouging. Before we used just go inside and print, now they are charging for just picking up the paper from the machine and giving it to you outside the store.

Kate Kenin

I found the staff helpfull without hovering over you and they are very knowledgeable.

Colleen MacNeil

Clean aisles, friendly staff.

Sean Mcqueen

The staff are always so helpful. Made it easy to get my copying done

Todd Stevenson

Fast and convenient

Paul Bondy

This is a good location. The staff are very helpful and it’s not hard to find things in the store.

Sandeep Mahal

Staff was not helpfull with birthday card invitation.

Fampix O

Very helpful staff.

Divleen Shannon

Gauri, towards the printing side is one of the most snobbish customer service representative I have ever seen!

Matthew Morgan

Great place. Very, very helpful staff.

Amrita Sharma

Worst services they provided. Staff is so rude and ignorant to customers. I took one print out and they charged 6 times. Every time they charged from my credit card but there is no print out. Highly disappointed from their services and the people working there. I'll never go to Staples again.

Yogitha Narayan

All office supplies, this is the place...

Vlad Ievgrashyn

They did comparing prices with Amazon!

Deep Kanwar

They have almost all stationary

vamsi prasanth

Bought Asus router ac86 yesterday . It was a curb side pickup and they sold me open box item. All the packages inside were opened. Such a big box store tried to sell a open box for the new item.

Mehedi Hammadi

Great things you can buy. Some furnitures are a bit costly.

Angie MC

Want in to get a calculator for school. Found what I needed, paid & left. The staff that I saw were nice, dressed appropriately & groomed appropriately.

Adelheid Francis Teshendorf

The computer techs were really good helping me figure out what had happened to my computer, and they didn't even charge me for their advice. Thanks folks!

Ren Fukushima

Kim in the print shop is absolutely incredible! Not only kind but did a fantastic job. I was in a panic and flustered and she made my day. Thank you, Kim.

Chad Michell

Staff are very friendly and helpful.

shaneski nunya

Great selection

Jaswinder Jatana

I went this location on weekend. I had really good experience here. I visited print section, staff was very helpful specially Harman and Pawandeep Kaur. ????????

jack martin

Had a parcel thought shipping was through them turned out was mistaken. Young woman at the copy center helped me create a label, and get my parcel ready for shipping and sent me on my way at no charge. Definitely understands customer service.

Brett S

Asked for assistance. Waited in printer section.....10 minutes....absolutely no one comes to help. Did a search on the printer I was looking at as clear no one in store was going to help me...out of stock. Checked a few similiar models. All out of stock, yet no indication on the display that it was out of stock. Ridiculous, and stores like this wonder why we are turning to online shopping only, big box stores refuse to keep anything in stock

Buck Lawson

Excellent selection of office supplies. Very easy to navigate through the store. Items are well identified and located.

Gary Gervais

Busy

Zachary White

Great store, great staff and competitive prices. The best place to get high quality pens and stationary equipment. Also a very good place to get printing and laminating done.

Alexander Barger

Very friendly staff and they'll price match anything so why not shop there.

martino Villadari

Good selection of paper items. Well run store (I know the store manager and she is awesome). Conveniently located in the upper side of kamloops. Has a business center so you can do fax and photocopy.

Bradley Munro

Standard Staples.Not sure if it is the current supply issues or the new norm but in stock items are limited.

Gail Lewis

Great place to shop

Mark Holden

They have all your office/home office and stationery needs. Fair price and very friendly and helpful staff to assist you, if needed

Jesse Knight

Friendly staff, but printing station was seriously understaffed. I'm writing this as I wait, about 10 minutes... There are 3 staff here but only one of them seems to be able to cash anyone out.

Jim Rodger

Annoying repeated offers of "help" while browsing.

Jane Gordon

Hard to know where to go for the item you want. Couldn't find anyone to ask.

Michelle Madeira

I don't like to add negative commentary, but I hope that this review gains the attention of the company for helpful changes to this location. I have been trying to get a hold of a human being at this location for 3 days and no one ever answers the phone. This was exceedingly frustrating for someone trying to place an order and thus had to take my business elsewhere. Hopefully the management can work with the staff to improve this essential job description. Thank you.

Nyx St-Cyr

Spent half my life here already with more to go, standing in line just to pick up a parcel from fedex. I dont get what kind of system/process they use that takes each customer 10+ minutes to have their parcel mailed but they seriously should have 2 separate lines. One for shipping and one for pickup. So much for "a quick trip to Staples". Hope i never have to do this torture again after a long day of work :/

Pheona Mae

Very slow service at shipping desk

Broughton Maywood

Staff seemed annoyed to assist me find what I was looking for. Lots of general office supplies.

Tim Price

I took a picture of an ACER laptop on March 6th for $450. I went back this weekend to buy it but it was now $500. I asked if they could honor the price and the answer was a clear "NO". Not impressed. Thank you to Best Buy I made a good a purchase.

Christopher Smith

Used to be able to get stuff printed at a reasonable price, but $10 each for a poster? Really? Staples has always be on the higher side for pricing but lately they have gone overboard. I'll stick with my local print shops, thanks.

Dr. Zu

Not an amazing location. Very lacking and empty feeling. Staff had generally bad attitudes-- especially at the print/copy/scan center.

cole nfc

Had a good selection for water colours

Cherylyn Milford

I like going and browsing at all good he cool stuff

Trsmanic

Can't answer the phone, or find me my package

Frank Da Silveira

Office supplies enough said.

Plummer Iyan

the one and only good way for office and school supplies.

Andrew Flynn

Staples is outrageously overpriced. This coffee grinder is double the price compared to other retailers. Double check pricing everywhere else before you buy from staples.

Dan and Heather Kailburn

Dependable and courteous

NanaDots

Awesome store. Great variety. If product not available in store ; you can use a computer screen type in product name to see if its in stock & you can order it for pick up at any designated store nearest you. In store staff very helpfull & friendly. Never have a problem.

Michael Raymond Hamel

Very helpful & friendly staff.

Michelle Crane

They didn't know how to fax international, half hour of my life wasted!

Robert Jones

Great selection of office/school supplies...Good selection of smart devices & other electronics.

John Osborn

Good knowledgeable staff, very helpful

chyrel ann chambers

Great place clean and staff not to bad for service

SINGH GURU DE

Awesome

J Sutherland

I had a work emergency which was handled beautifully. Thank you!

B -12

Ladies at the print lab were very helpful and any questions they could not answer right away, they were able to find answers quite quickly.

Daisy Belec

It's always a good time going to Staples -- of my favourite past times (so I may be a little biased here). This branch, though, always does an outstanding job at reaching out to lend a hand, is rife with information, and its employees are consistently kind. Love the atmosphere and love the products!

Bob Beaulieu

Very knowledgeable people.

Sandra Hegel

Not pleased at all with Staples. I have been given the run around for a week. Went to the store last week to pick up a few items for work. They were out of T-4 envelopes, no problem, I will just go home and order them online with them. Looked online, shows there is 27 in stock, go back up to store the next day and cant find them, so I ask for help. The associate tells me..oh, yeah, those..we cant find them anywhere in the store. She then says order online and it'll work, so back home I go and try, order goes through, 2 hours later it gets cancelled. Try on line ordering one more time, same thing, it gets cancelled again. At this point I'm very frustrated so I call into head office and explain what is happening and she said, oh, I can fix that, let me order it for you and we will have it delivered to your office with no shipping for Feb 21st. Wow...great, I thought..it is now Feb 24th, still no envelopes. I have called in daily, and it seems they need 24 hours plus to figure out where the hell my envelopes are. You have dropped the ball totally Staples, I am one unhappy customer!

shyanne shurtliffe

Great service and friendly customer service reps. Great variety of supplies and electronics.

robb Tregunna

Friendly, outgoing staff.......great shopping trip. My family will be returning more often.

david penney

Best place to buy school things

BOxER _PaWs

Absolutely No stock on shelves in laptop isle, but pallet full of them in the back, for boxing day sales?!? 12 out of 15 laptops sold out!... Low on inventory is one thing , having next to No inventory is another. Waste of time. Was sold incompatible products first time and received slight attitude upon returning it. You deserve 1 star for not being helpful Twice!

JMC

Excellent. Bought the printer and ink I wanted. Great service.

D. Wolf

Great experience at the Staples in Kingston located at the Rio-Can centre on Gardiners Road. Went in to purchase an "Otter Defender" series iPhone 8 protective case. Store was able to price match the item with Amazon.ca and i saved at least 50%. The store associates helped and the transaction went smoothly and without hassle. I have always frequented this store and love their products. Would recommend to one and all to make their work and home office purchases there.

Robert Jones

Ordered some printing work online and picked up at the store. Quick and efficient service.

Kristen DU

I love staples, however, the staff in three print shop really have no idea what they're doing... It was a frustrating situation to say the least, especially when you know more than they do

little yoshi Myers

Had amazing service, product are well built and I will buy more items.

Todd Moore

Very helpful staff. Nice clean storectoo

Ryan Ramnarine

Ma boy be workin here ehehehe, steal me an ipad buh keep it on the down low KNOW WHAT IM SAYIN HEHEHE

Michael Case

Princes are to high

Kevin R

Found what I was looking for rather quickly. Prices were a bit more than I expected, but, for what I needed, it was acceptable.

M. A. Z

Nice prices

Bill Lawson

Great.

Rick Coueffin

Bought copy paper. Fast helpful staff

Dazeran Zamri (Dash)

Friendly staff, lots of choices and convenient for printing and mail needs

Birvivek singh Hanjhra

No stock on anything and short staffed for sure. This store is at a prime location but still they somehow never have Neither stock nor staff.

Hillary Rockvam

I bought a package of sticky labels. The price on the shelf was $3.99, but they scanned at $4.49 at the till. When I brought it to their attention and asked if they participated in the Scanning Practices Code (which encourages stores to keep their shelf prices accurate) they told me that they don't. If they did, I would have received the item for free which is a HUGE incentive for them to correct the price discrepancy. But they're too cheap to participate in the voluntary program. Shame on you Staples!! I wonder how many people who shop there are buying things, thinking that they're being charged the price displayed on the shelf, only to walk out of there having paid MORE for the item(s) and being totally unaware.

Praneeth

If you are looking to buy some gadgets, office peripherals and also want to get some printing/scanning done. You should totally visit this place.

Geoff H

Friendly help in the printing center. Quick to help out when copier was acting up.

FilmGamer

Provides anything related to the workspace. The sales staff are more knowledgeable about products than Best Buy. I was surprised at the level of technical products available to buy. A lot of the talk for tech services to fix existing old products can get complicated but the warranty coverage is good and most of the time the staff explain it well and have the customers best interests in mind they will even tell you not to buy a product if it is not the best solution for you. The placement of a lot of the products is confusing and questionable, with a lot of different places for electronic cords. Even some of the staff have had trouble finding stuff at some point but thankfully there's usually some staff to help you find the product for you. Long story short: Easy Care and product service warranties are great, store organization could definitely use some work, but staff more than make up of it.

Michael R. Hamel

So much stuff...not enough time to buy/use it all. Helpful friendly staff.

Janelle S

Poor management skills lacks customer service

John Theos

The store covers many of my office needs and the staff is always friendly and helpful.

Stacey Goett

I little slow getting assistance. Also crossover training for different departments would be nice.

Akbar Warris

Nice

Brad Saul

I usually stop in here for my take home work no days off

Karyne M

If you have any print or copy projects I know from personal experience the man to see is the manager/supervisor of the print and copy center at this Staples location. I was totally disorganized but I needed to get an important project completed and it was vital specific details were followed This man very patiently gave me advice, explained things to me and helped me. The end result was.done when he said it would be and was far better than I hoped for. I will go back for sure.

Editor Anmol Bhangu

Overall good

Scott L

Had an issue and no staff around. Once I found one though, he was very helpful.

Andy Pascoe

Over the years, this place has often had quite poor service. Lately, it seems to have changed a fair bit. Have been helped a few times now by Barry, who really seems to go completely out of his way to help. kudos Barry!

Atil Upponi

Nice service. There was some issue with the printers for printing documents which they fixed asap and everything was going smooth as usual.

Joe Morrison

Absolute WORST customer service, and online order platform is buggy... Won’t work, and been on hold for an hour resulting in missing the deadline for this project

Nina Aguba

I went to Steeles-Hurontario branch in Brampton to buy an ink and look at an Ipad yesterday with my son and husband. While my son was looking at an Ipad beside me the alarm went off eventhough it was still connected (sensitive). The staff - woman aged between 35-45 took the Ipad and put it back where it was which was okay but what I did not appreciate was how she approached my son (which by the way hisd behind me as he was very scared of her!) - roughly said “You can’t touch that!” I was not sure if it was a language barrier but when I reapproached her, she just repeated what she said earlier so I asked “How am I supposed to buy one if we can’t ‘touch’ it?” She said in a firm tone that it can be touched (embarrassed I guess!) My son was just 4 years old. Completely ruined my son’s day. This woman (Medina) who I later found out from the cashier is actually their manager. She has very poor customer service. She is very rude. I will not be going back to this store. If I can rate my experience with no star I would.

Helen S

Very friendly and helpful I was getting a price quote on poster to be printed and the size it can be done in.

C.J Finnie

Exactly what i wanted, reasonable cost.

Lisa Gurran

Found what I needed with help as a first time buyer of the item. Came across a couple of really pleasant persons working there. Ended up buying more than I came for. Also noticed recycling bins.

Dale Myer

The staff was helpful.

Rajesh John

I would definitely suggest the management to employ someone who knows about computer ,camera and photography at the printing and photography section. I am not rating very low only because the staff was really nice and kind hearted but ... you know what am saying? ... thanks

Hikaru Shindou

Good selection for office supply with reasonable price. Staff usually will assist you for looking a certain product.

July H

I was with my friend to get her little one, to get her photo taken for her 2 year old. They were super patient, Amazing staff!!!

Brandon Sabrina

Great place to buy office stuffs. I dig the business center, as I've had to use it once or twice, and it really came in handy. Prices were like anywhere else, with a few deals here and there . . Decent selection of staples ????

lisa robitaille

Great staff, friendly and helpful!

Tarundeep Kaur

The staff here not all..some are rude.

Respawn Theory

Lots of selections, and helpful staff.

Alida Hoetmer

Very helpful staff