Reviews of Staples (Website Designer)

Moose

Always find what you are looking for here

Susan Blonde

Big Boooo to Staples. You dropped the ball. Only curb service. Have to order online but I don't have a credit card. No help at all. Went next door and they had staff outside to help with sales

Nelson Bailey

Our go to place for tablet, phone, laptop and computer supplies. Great service, friendly knowledgeable staff.

Ray Guo

No one picks up phone. Dont bother calling

Ken Mullins

Very friendly staff. James the manager was very helpful in getting our return completed on October 11th. thank You.

Diane B

Always have what I need. Lots of free parking. Staff are great, very helpful. Always have some good specials. This is my favourite location since it is never too busy and I can always get the help I need.

gary mccarthy

I went there to exchange/return a defective product. There was none in stock so I was given a refund. No problem. I was told I could go to a kiosk they had in the store and order online and have it delivered to the store. (Apparently staff are unable to do this.) I go to the kiosk and find myself standing in front of a LARGE monitor in the main aisle of the store. As I input the required personal information it is coming up on the monitor for anyone in the main aisle or even anyone outside looking in the window to see. Ironically there's a small icon on the screen that says my information is secure. lol I talked to a staff member that it should be mentioned to a manager to possibly relocate or somehow ensure privacy.( i.e. A small screen.) I was informed only head office could make this decision. So, I came home and ordered it online which means I can't get it delivered to Staples only to my home address. The good news is that if I'm having to order online anyway, I'm not limited to shopping at Staples although I prefer to spend my money locally.

Varghese P Jacob

Great store and wonderful staff

Manjot Singh Cheema

Good

Bijo Daniel

Excellent experience.....Staffs are professional and very friendly...Highly recommended...Thank you Staples Canada

Deborah Weston

Tried to buy a chair to use in my classroom but they could not find the one chair in a box in the inventory. I tried to buy the floor model with a slight discount - not only would they not give me a discount on the used floor model but they said I had to pay the assembly fee as it had been assembled already. I am a very good customer of this store. The manager was inflexible and ridiculous in wanting to charge me extra for the floor model.

Ms.Ona Harwardt

Got a ACER Computer there

Jeff Dhaemon

Very nice staff and everything is easily accessible.

Waleed Badr (Will)

A lot of stationary

Charlie daCosta

Always helpful, always friendly.

Lorraine Van Ooyen

Staff greeted us at door and directed us to the exact aisle we needed and check out was fast. Ample parking and store very clean.

Rebecca Moore

Staff are typically pretty helpful and kind!

Aron

Wouldn't honour their clearly posted price match policy. First the manager tried a made up price match policy that only included a 3 named retailers. She talked through an employee by never to me directly. When I explained their price match policy included all Canadian retailers the employee played "back and forth" between me and the manager trying to build a case for charging me shipping, when the competitor clearly stated free shipping. Pretty disappointed. I went to London drugs and they matched prices, honoring their own policy without trickery or a fight.

Gareth Newlands

DO NOT USE the Copy and Print Centre. Their process and customer service were TERRIBLE. Consider training your staff both technically and for customer service.

James Munro

Came at 8:35 to print something (36 black and white normal size paper), was told that printing takes 30 minutes but we are closed then. However the sales man explaining the cell phones was very knowledgeable and helpful.

*S* S*s*S

I love how i can find everything I ever needed for my projects and assignments.

Laura Patterson

My husband and I recently visited the Chatham store. Caleb did an excellent job explaining options and gave useful recommendations for the purchase of a cell phone. He provided excellent customer service.

Brad Ingram

I bought a chromebook less then 3 months ago and it won't charge or turn on anymore. I brought it back to Staples yesterday and I was told it would be shipped to Acer Burnaby where it would be fixed or replaced. I got a call today saying it would not be shipped and I have to pay for shipping. This company has no customer service and they will now also lose my printing business as well. A few $100 in the last year. Do not shop here or deal with these people. I am a 42 year McMurray resident and I have never had a product that was not handled by or replaced when broken in such new condition. NEVER SHOP HERE.

Richard Brown

Great Customer service.

Grant Wallin

This a business service, store that also sells to individuals. I found store staff willing to help. Often I have just broused to see if their are shelf sales, and that's fine, too

Chanel R

Horrible service from Laura in the print & copy area. There was an issue with the printer, her solution was to "stand there and wait" and I said it has been stuck on "1 second remaining" for over 15 minutes. Her response was "what do you want me to do?". I then went to the computer to see if I can print my work there and it said "failed network". I explained everything to someone else and she offered to help me by printing what I needed behind the desk. However, prior to engaging with that associate Laura was extremely rude. I was shocked to find out she was a manager. This is the 2nd time I've had an issue at this location. I'm never going back. I'll head to a smaller print company where they don't mind helping.

izaaz 28

Nice and helpful staff.

Shanta& Rajkumar

Love this store. Variety of collection. Steps away from Canadian Tire, Walmart, Rona and other stores. Staffs are very friendly, knowledgeable and helpful. Bought HD for MacBook. It took sometime for staffs to bring the product from storage. So many staffs offered help during wait time. Product price is reasonable. There are parking including disables parking, for customers. Store is neat and clean. Recommend others to try this store.

Mr. Google Reviewer

Love my yellow legal pads

John Canario

In the course of business, I do a lot of work at various Staples' copy and print centres around the GTA. This location is the best I've come across to date, and is staffed with consummate professionals who will get your order done quickly and correctly - even when they are overwhelmed by multiple orders and inquisitive customers.

Snoop - T-O-Double D _

Great place for school supplies

Huma naz

Helpful and friendly cashiers I bought many things for family

Jessie Toyota

Very helpful staff in the print-section. Self-scanner and computer rental don't always work. It's great that they give discounts to teachers here!

Robert Bulley

Great place to shop. Very helpful staff

Ed T (Gene)

Horrible customer service and poor stock. “What the website says we have for stock has nothing to do with us” Not stepping foot in that store ever again.

Jason Perrier

Helpful staff

Nehemiah

They got what I want for the office. If they don't they can find it for me online. And they even helped me price match a new printer that they didn't have in stock. So yeah. They are pretty awesome

Karen King

Good customer service in tech dept

Jagjit Singh

Excellent

quique sanchez

Went to this location to get a couple of pages printed and the attendant at the printing desk was not nice at first, she talked down to me because I did not know exactly what I needed. After I dismissed her attitude and talked nice to her she became the "nice" lady. I got what I needed but her service was not even at an acceptable level. When I got there she was talking to someone and rolled her eyes as if I had said or did something wrong all I did was make eye contact to see if I could get some service. Maybe everyone else is nice here, but I will never find out as I am not coming back here again.

Jorge Andres Steinmetz

Staples in Oakville and Staples on Mavis Rd. in Mississauga are the best place to go for office supplies. The staff is all out to help you and make suggestions to ensure that you get the right product for your needs. I would not go buy any office supply anywhere else. Great staff, great prices, great hours.

Amit Negandhi

Everything that Staples has to offer. Great products and service.

Majin Sephiroth

Always carry what I need

Melanie Miles

Surprised and blown away! The tech staff were super informative about choosing a printer. I had just purchased $150 worth of ink for my existing printer that malfunctioned and called it quits. I bought the new printer and they refunded me my ink!!! I run a small not for profit business and was so relieved and thankful for this! The manager helped, was kind - everyone was very nice!

Ry Smith

My go-to place for office supplies, services, and technology

Elaine Hu

Not great customer service. They need an associate on the floor to help answer questions/ provide general service! Nonetheless, a well stocked store with a nice tech area to try computers and laptops.

Annya VanBeest

Clean location and friendly service!

Danielle Maton

Great turnaround time for Copy & Print Centre!

Karishma Pereira

I bought a printer online and opted for 2-hr pickup in store. When I came to pick up, the staff were friendly and attentive, for the most part. The cashier asked if I had questions while helping another customer to save me some time of waiting. But I did have to wait for about 5-10 mins to pick up anyway, because an authorized person is supposed to manage online pickups - apparently a manager only. The cashier asked an associate to help me so I didn't waste more time. The associate was quick and offered a warranty (I had to pay for it), but he explained that since my printer is an inkjet, they tend to be worth it to purchase the warranty and it made sense. I would recommend that Staples adjust how their in-store operations handles online pickups. Instead of having only managers, train others to help. Put signage to help customers figure out which desk or cash register to go to for pickups.

Noah Grande

These guys never answer the phone!!!!! I wanted to buy a scrapbook for a project and it was like 10 bucks!!! The printing services would cost a tonne. This place is just a bunch of ripp offs!!!! Never going again unless things change.

Thomas M

can definitely confirm that the manager here doesn't know much at all about computers. Didn't know that Chromebooks have their own OS, and was rather rude, Dunder Mifflin is a WAY better business.

Pedro Q

They didn't have Windows 10 once it was released. I had to buy Windows 8 and upgrade.

Lawn Lord

I bought a desk a full month ago now. Back then it was late for arrival and would be coming soon. A few weeks later, Staples was called and the customer service guy was going to get back to me about where it is. Now it's been another two weeks, he never called back and we never got any reasoning for why this desk was so late. Now I'm thinking of refunding if this desk doesn't come soon. This experience has been truly abysmal. At this point I don't care if the desk is good or not, all I care about is if I'll ever get my desk. Mind you, this desk costed more than 300 dollars and I never got my money's worth. Very irritating. Edit: I refunded the desk and got a different one. This one was ready in a few days and is great for its price! Still doesn't really excuse the bad experience we had with the other desk.

Keith H

It was okay better than others

Peter Howell

I have shopped at this location for years and I am always pleased with the service, product availability and price.

Randy Rieger

They actually sell staplers for the staples!

Anuj Sood

Good clean organised store. The staff - not all are fully aware of products or check out process. I wanted to redeem airmiles and two staff were unable to help, they had to call up store manager.

Tahir Iqbal

Very helpful staff

talha zafar

Great service provided by the staff, very knowledgeable and helpful.

Super Biff L

Quiet, clean, bright. Found everything I was looking for and got good service at the printing area.

John Couto

Amazing Staff at the Dixie store

Sabrina White

Wiked self printing stations

Gabriele Guiducci

Greatest experience I have ever had at a Staple!! Great and helpful staff! Thank you for making my experience memorable.

Ron Klatt

Great customer service ???????? That's what I'm talking about ????

Chris Kelly

Friendly help quick service found me what I needed

rickandmortyfan 649

What is there to say. They have everything you need AND some very cool stuff.

Brittany Avila

I had gone into staples for some prints and didn't even know where to start due to the sizing we needed. Yola in the copy and print department walked me through every step. We completed are printing and later noticed there was an error. When we returned we dealt with Irida and she was such a huge help and you can feel she felt for us on the error we did as we printed over 100 copies. Irida redid are printing for us and helped us with our error. This has been by far the best customer service experience I have ever recieved. Both of these girls were a pleasure to work with and they deserve the recognition. I will defonetly be returning.

Chantelle Hitchcock

Store is always clean, well stocked and organized. Lots of the staff I recognize as having been there for years. Purchase all my office supplies here, kids backpacks, the Covid curbside is convenient as well.

Adonna Ramos

Quick Service and Top Quality

Garry Robbins

Helpful staff. Assisted me in securing what appears to be the last item I needed in the province. Store well organized. In and out in spectacular time. Thanks to Drew for the help yesterday.

Megan S

I think this is probably the best location on the island. I went there to buy a tablet and I probably had four employees asked me if I needed help. They were friendly, courteous and very attentive. Unfortunately they were sold out of the tablet I wanted but called the Courtney location and got them to put it on hold for me. Giving 4 stars only because it took forever.

A D

Great staff and a well organized store. It took a while to find what we were looking for but, nonetheless, we found it. Maybe next time I will head to this store instead of looking elsewhere for a similar product!

glen mclean

Helpful staff

Andrew Tompsett

The people at the store are very nice but the new location is a real pain. It was better when it was located in a business area of town.

Iain MacLeod

It’s a Staples.

DEBORAH ODONNELL

Best Staples location ever! Very organized and staff are very friendly and helpful!

Mona Gallant

I was truly disappointed with the service. They didn't have the laptop I wanted, sold me another. It was really not worth 10 cents...but the pressure I got RETURNING IT... I actually had to get MAD... not cool.

T

Katlyn in the printing department is awesome! Very helpful, knowledgeable and goes above and beyond!!!

Murray Daley

Great prices great staff vẻry clean store.

Kevin McGrath

Service is slow

Brian Bartlett

Wow- great store! Large enough to carry most everything you’d find at a location in a larger city. Centrally located near many other retail stores. Service is top notch! The manager is very good - friendly,helpful (not high pressure to make a sale) and VERY knowledgeable. I feel confident buying from this Staples!

Aswani Kumar Cherukuri

Good customer service. Usually I don't get any help from the associates unless asked. But at this location I got help from an associate without asking for it, and that help was indeed beneficial, saved valuable time.

Alicia Penney-Harnum

It didn't have any of the electronics I needed. I was looking for a Bluetooth selfie stick that would also fit my Samsung galaxy s20fe. I also needed an adapter for a c-port to headphone jack and charger for the same phone. They did not carry these items. Also, they did not have dual color and black hp ink available. Floor associate and Cashier were friendly though.

Colin Zhang

Very inefficient.

Sylvia Gallus

Lots of office supplies, as usual. Also some computers and stuff.

Carlita Gmail

Great Customer Service I ended up purchasing the EPSON ET15000...its the "Tesla" of printers!!... I'm so glad the rep for EPSON was there to answer all my questions!

unicorn4852

Good customer service and they are not pushy in getting the customer to buy anything.

Emily Geroux

Friendly staff that answered my questions

jean-paul stavro

I staple stuff here

Rob Magwood

IT WAS AMAZING!! THEY HAD EVERYTHING I NEEDED. Couldnt find a stapler tho.and why do they have M&M's now?

John Nasralla

Good place

Agnes Mieczkowski

Horrible! Not willing to print 10 copies of a page. I was told that she has a million things to print and cannot do it today. I wasn't asking for a novel to be printed. Only wanted 10 copies in black and white of a flyer! Never will I return. Poor customer service!!!!

RSC

Some prices is too high...

Kevin James

Great service and support

Leger Metrics

I Love this store, the associates are professional and knowledgeable. I'll be making all of my technology purchases here!!

rick segal

This is a great store and probably one of the reasons why living in Campbell River is so great. I had a problem with a chair and James dispatched John who took apart another chair, gave me the part AND found a YouTube video on how to swap the part out. All cheerful, helpful, small town friendly from the big box store. A pleasure.

Zia ur Rehman Ahmed

Amazing printing service

Mike's Reviews

This is the only Staples you can't call, terrible!

S V

The machines don't scan and email copies. You have to do the old school method of log into a computer, then add scanner, scan and save on desktop, open chrome and login to email, attach and send the document and then logout. Seriously? What age is this?

Samer Karadsheh

Came in to restock business supplies- Great, quick service at this location! Manager and cashier were very friendly and social - left with a smile!

Sumi Ravi

Excellent service by Jannice in the printing section...we had a poster to print for school...he understood the urgency and did it for us so fast and friendly ..thanks again ????

AdS

Staple was good and spaced for Covid standards but the selection was just not there. Using the staples website to identify what was in stock for quick pick-up was a waste of time as the web page was not updated. Also ...when I say I'm ok and don't need assistance, please don't follow me around the store.

Neil Ripplinger

Lots of selection And knowledgeable staff.

Ivan W

Did curbside pickup and was very quick and efficient and friendly. Prices can be better than best buy at times as online coupon codes are widely available.

KennethBell Bell

The most professional service ,cortusity,provider in town .

Eagle Leung

Helpful stuff

Selby Props

The sold more than just staples !! This place is amazing

Rishad JB

Update: My 2nd experience at Staples. Wanted to place an order for a laptop and price match it. Went into the store figuring it might be easier to deal with them face to face with the price match. I was told by Curt that they can only price match items in store. If I was to place an order online, even in the store, I'd have to pay full price for the item, and then get a reduction once the item was shipped to me. I asked if it would be easier if I called customer service for the PM and he said they wouldn't be able to help either. So I was ok with placing the order at one of their kiosks but their machine stopped working and it took 3 reps more than 10 minutes to get it to work. Still couldn't place the order. Came home and called the CS line and was able to do it easily over the phone. Not sure if the store reps are untrained in such matters or Curt was trying to pull a fast one on me. He also tried to sell me other laptops even though I told him I was set on buying that one. And then didn't really seem interested in helping out anymore, possible because there's no commission in it for him if I purchase it online. ------------------------------------------------------------------------------------------------------------- Came here to buy a laptop today. The rep (didn't give us his name - he was Indian/South Asian), even before asking what we were looking for tried to sell us Microsoft Office for $150. Next he said the brand of the laptop doesn't matter because they are all the same (news to me). At this point I knew this wasn't going anywhere but I let him continue. After that we narrowed down the selection to touch screens between 13-14". There were only 3 selections, of which one was a beat up demo model. Leaving us with 2 choices, and only one within our budget, which he never asked about. So with the option of only one laptop we decided to take out search elsewhere with more knowledgeable and helpful tech service. We spent 10 minutes here, but that was 10 minutes too long.

Raatib Anderson

Very efficient, knowledgeable, and able to handle all your business needs.

Patrick Gabriel

Friendly staff, but often (not always) are just standing around instead of asking if they can help customers.

Chhicken LOL

Great customer service

Cma Blazier

The customer service here needs to be improved. I find I am always waiting around to cash while a few staff members are standing idly by talking with each other

Michael Mc

Good service.

Ice Cold

The printing/copying stations are not user friendly at all! They are pretty advanced to use and every time I come to Staples there’s never someone around to help. Self-serve should be easier than this. I spend over 30 min just to photocopy 2 sided couple of papers and end up paying over 5$ for the multiple failed attempts! Never going there again

David Michaels

Staples has some good deals.

Tiffany Lilliman

Lady at copier desk had no customer service skills.

Thomas J.

Minimum wage, minimum effort... And it shows.

Gary Begin

Went here to use FedEx to mail internationally. The experience was horrible. Seemed the people at this location didnt really know how to use FedEx. I had to help them work through the screens to get the mailing done. At first when I asked about FedEx they told me I needed to have a business account to use the service. The experience was not an great one The caliber of service was lacking and unprofessional. This Staples did not represent FedEx well at all.

Brodie B

Best service in the tech area. Always can trust them.

Ahaz Grant

Morgan at the purolator/copy center was very helpful and pleasant to deal with. Thank you!

Hugo Nguyen

Like

Sherline T

It's the most convenient location for my stationary needs and has a a good stock of other needed items for my home office needs.

David Edwards

Good location, good stock especially for rush. Hungry? Restaurants are steps away. Plus, it's close to my church just northbound. Very good & fast service.

Monica Martinez

Tried to get a picture taken. Called in advance, but when I got there they failed to mention the photographer left at 7. Asked if I could try again the next day (Saturday), and they said yes, as long as it was before 7. They failed to mention, again, the store closes at 5 on Saturdays. Two wasted trips that could’ve been avoided if the staff actually cared.

Sanjay Patel

Customer service representative needs more training.

Tony Nippard

Staff are rude and rare

Granden and Myra Bertrand

We enjoy the Cranbrook staples. A good selection and some great deals if you look around. Staff are friendly and knowledgeable. The print center is a quick and easy way to get all your personal printing needs taken care of.

Daniel Trias

Good location near the highway. Good stock and deals.

Prospero Gonzalez Moreno

(Translated) Products and attention and first quality (Original) Productos y atención e primera calidad

Dr.JM Afzal

Most of the office requirements are available there. Good staff to care customers. Thanks for serving and advised for my office needs .

Suraj Paiva

Excellent service

Aleem Farhan

Staff was very helpful, Ahmed was off great assistance. Thank you

Qudsia Zia

Great

Aimen el-Ayadi

Dishonest and manipulative corporation and employees. I made a purchase online and after 4 weeks I received a totally different item (From a standing 4-face sliding white board to a wall mount 1 face small white board). I went to the store right away and the employee there confirmed that the item I received is not the item I ordered, so she said that the procedure is to return it and order another one instead of replacing it. So, she printed out the return paper work and gave me to sign it, and then went to put the order online and (voila) the item Discontinued. Then the customer (company) service employee advised me to order it from Amazon. I got my money back to my credit card which I already paid its balance. I lost my time and my right in my purchase and I felt tricked. They should be committed to fulfill their part of the trade not to trick the customers with no appreciation for their time and rights.

julia young

A little pricey

Michael Holloway

Seems well maintained, customer service are freindly to some degree ; but finding an associate is like finding a needle in a hay stack,

Debra Dowson

They have so many different colors of office or school supplies.

Hans Dekkers

We go here for virtually all our business needs. Excellent service, and easy to replace purchases if they happened to be less than optimum. Been using them as a supplier for 10+ years.

Caryl

Got my new device early as I expected, staffs are very helpful and they gave me options to choose from.

Steve Thibeault

someone needs to answer the phone I called 6 times over 3 days and only once did someone answer

Harry

great store, very friendly

Randy Sparre

Please fix the Sunday closing-hour you advertise on Google, it's incorrect. Says 7:00pm when in fact you close at 6:00pm

Brian Fernandes

Very helpful staff

Wendy Mckee

Waited an hour to pick up laptop only 1 tech on a little long for just a pick up

Terry Tharrenos

The manager Bessie understands quality service!

Dalila Ameer Ali

I was seen by Maria and I just want to say the service here is horrible!! This girl was on her phone the entire time and Everytime I would ask a question about the steps to print she would speak to be like I am bothering her and would rush and even said use your head as she walked away. THIS IS UNBELIEVABLE

Eric Waddell

They have just about one of everything!

Bee mirza

Good place for electronic items supplies printing photocopies office supplies and much more. price bit high, good customer service sales associates around to assist you. But some time shortage of staff in printing section. Free parking free handicap parking and handicap access. No piblisc washrooms they dont deliver st home even if you buy online you have to pickup from store.

Marilyn Ashbourne

Quick and easy colour copying

Brian Ursulak

Fast service

Firas Abu Saleh

Great staff and friendly service. I received help with buying a laptop for work and picked it up immediately.

Shaiful Ullah

Friendly stuffs. Went there to buy a printer. They answered all my questions patiently.

Derek Jackson

As far as a staples store go it's very standard. Good selection and clean. Staff I met was friendly and professional.

Egg

They didn't have staples 3 months later, still no staples. 11 months later, they had 2 packages.

Roy Normore

I have always received prompt service when ordering online. On one occasion, an employee called me after submitting an online printing order as I forgot to request a method of binding. This service prevented a delay in my receiving the order.

Susie Tate

I like being able to go to a brick and mortar store. The staff seemed knowledgeable and have a good, affordable selection of items.

Madonna L Ryan-Gorner

Found everything I needed. And had 3 nice young Male employees ask if I needed help. Twice, I did! Thanks!

thats mrgod2u

Same basic Staples, friendly staff and good sale stuff tho

Sarab Dhillon

Pathetic internet speed, like it was in 1970's but keep on charging me money. Eventually I had to get it in my USB. So very inconvenient. Absolutely pathetic

Envision Weddings and Events

Less than stellar experience recently. I was picking up $500+ worth of supplies for a charity I work for. Most of it were packs of tape and I had about 20 boxes in the cart. When I rolled up, the associate rang me up fine, and then waited until after I paid to ask me if I needed bags - I looked at all the stuff in the cart and I said... yes. And then she just handed me 3 bags and watched me fill them in front of the register without offering any assistance. Then before I even moved out of the way or finished bagging, she started taking the next customer (keep in mind it was during the day, and there were only 2 people behind me, and the whole time she was just tapping her fingers on the counter waiting for me to move). When I rolled away, I forgot to take my shopping list and she asked me, somewhat rudely, "UH, IS THIS YOURS?" I said, "Oh, thanks, would you mind throwing it out for me?" And she scoffed. DEFINITELY require some more training on customer service!

Langley Van Der Kley

One of the best place es to buy technology. These people are really there to help you.

Lisa Ryder

Has knowledgeable staff that helped beyond just making the sale! Good job!

William Vaz

Friendly staff. Usually everything in stock. Pricing could be better.

Garrett Elsasser

Great store in theory. The staff are friendly and will ask you I'd they can assist. They're on the ball. However, once you find that special item especially electronics...well, be prepared for it to be out of stock for months. (I attempted to pick up a monitor, laptop, gaming tower and even a mouse...) With not one success.

Don Juan

These guys NEVER answer their phone!! And if they do, they will put you on hold for like 17minutes and if you're lucky to get someone to talk to, they are not motivated talking to customers on the phone.

Natasha S.

I have been a customer of the Aimco Staples location for many years as I lived in the area. I have since moved from the area, but continue to return to this location in particular due to the EXCELLENT customer service. I’ve bought everything from laptops, printers, and office furniture. I’d like to make note of a particular experience that I had recently when calling your store. This started out with a lovely gentleman by the name of Gabe who then passed me on to the Manager, Bessie. She took the time with me to address my concern and helped me to come up with a resolution and at no time did I feel rushed or a bother. She truly went above and beyond. I hope your company realizes what a gem you have in her. She is an exemplary example of excellent customer service and makes visiting your store a real pleasure. Thank you Bessie! Marley Adams

Victoria Ganace

love staples and the products there. however I feel like as if their staff not so much .. they are not willing to help you

Selena Singh

I called asking about a printer in stock. 15 mins later and I was still on hold. Doesn't take that long to check. Terrible.

Michael Adelure

Well stocked for my mini home office needs

Cory L

Prints turned out great, service could have been more pleasant.

Amirah Zubair

Just like what everyone else is saying, they don't pick up their phone! I called about 5 times and every time the other end just hung up on me. No help at all =(

Calvin Naga

They don’t have costumer service they can’t verify the card with flexiti company talking so rude worst to visit.

leigh nelson

Horrible shopping experience. Spent lots of money and received nothing but lies and extra charges. Won't be back

John Slater

Fantastic and honest service by service guy Jibran, helping us find the best cell phone. Great Job

TCM CLINEEK

Got what I was looking for

Edward Stavin

I enjoy the well laid out, well stocked, clean store. The clerk's are very helpful. It's always nice visiting here.

TJ Coates

A few things I only go to Staples for: Ink Paper Binders Printers The selection of these items is better than anywhere else. I probably visit 1-2 times a year, but each time I leave with everything I need.

Alexander Rykhlinski

Good store

Eliza Haugrud

They have a great selection of post it notes

Jesussaves

A lot of office supplies there go check it out

Katrina Gullacher

Awful service. Person working would rather flirt with guy who came in after me than help me. Will never spend money here again!

Rosanna Strong

Big shout out to Ireda for all my scanning assistance today. After i was unable to properly process some important documents, she showed great professional skills of empathy and understanding for the situation. As well as, going above the call of duty to note the files were too big to email and took the time to reduce them. Much appreciated in this trying time. Rosie S

Jake M

Like that they offer printing services, since Kinko's closed operations, Staples was bang-on with offering this service.

colette brd

Lisa and Rita were so helpful. Love the service and great attitute of these lovely ladies. Will be back again. Thank you.

Natasha Sidi

Good service. Dont know about copy and print.

Caroline Hepditch

Great stock of electronics

Norman Payne

Helpful and knowledgeable staff. Good inventory.

Manny Carisma

Service is far superior then Grand park location

Glenn Grainger

Great staff

Carpet Guru

Has what you need....customer service was great

D McKinlay

Had the supplies I needed at a reasonable price.

Mike Inder

Found a good selection of products I went looking for, at surprisingly good, competitive prices... AND met a sales associate (Dan) who answered my questions perfectly, and who gave me some good, honest useful suggestions. I made a purchase right away and I WILL be back to Staples for my next major 'techie' purchase!

Deepak C J

My go to place for all printing and shipping needs

Just Canadian

Eric is always helpful and knows his stuff. Always get the best service when I'm there.

Nicholas Pacheco

Very helpful and friendly staff

Alison Hemmings

The manager Kurt is the nicest person ever. He has helped me a few times an every time he goes out of his way to help. Great customer service great manager great service. Thank you so much Kurt for helping me today. You were beyond nice and you made my day.

Rhye_guy

I had 4 people ask me if I needed help in the span in a minute while looking at headphones. I don't know if they thought I was stealing or fishing for a commission but it was an effective way to chase me out the store.

Linda Fuller

Great place. Go there all the time.

Michael Salim Aboudi

Very helpful staff.

Anuja M

kind people and great service, a bit limited in quantity of items but overall was good

Dean P

Amazing staff that are quick and willing to help. They are very informative and offer multiple business solutions.

Sebtain Jamal

People are nice, full of energy and ready to help.

Vadim Mankauskas

They made document photo fast and for Affordable price

Sergio Spadavecchia

Perfect business partner. Tech, print, presentations, customized products for my clients. It's simply perfect. Special thanks to the printing staff that delivers my creativity on a gorgeous paper, flawlessly printed.

LakeIsSuperior

Reasonable prices for copying and printing. Good stock of office supplies

Mare Wright

Friendly, helpful staff

Rosie Friesen (Rosie)

I love their liquor armour treatment for my phone!

Miguel Pereira

Clean, bright, good stock and variety. Nice staff

Clif Budden

Quick and easy shopping. Had exactly the products I needed.

Essam Seddik

Easy and fast printing from my email directly to the printer

Adil Javed

Poor selection of office supplies and highly overpriced.

Koonal Pandya

For their copy and print centre.. The staff member was super helpful when I reached there during closing time for an urgent print. I think she really went out of the way to help and satisfy me.

Chris O'Keefe

Great specials and a variety of supplies.

Carl Sarfi (Preacher Man)

I appreciate the service and attention to my needs when I come into the store. Staff has always been friendly! The online tech service is something high highly recommend. Saves travel, time and money!

Wesley Eleazar

UPDATE: Needed to phone customer service regarding a product. Tried all departments, for this and the Heartland store. No human answered me. --- First time shopping here for a toner cartridge. Three great things I noticed: 1) easy navigation of store, intuitive layout 2) shelves were well presented and prices accurately placed 3) cashier greeted me with perfect customer service etiquette Lower priced toners as well. Also see my review on another, bigger electronics store nearby.

Ern Flo

Helpful staff

Maica Cruz

One star and only because I can't give a negative rating. I printed some documents but the job failed. I was waiting on the lady for assistance but she chose to assist the other person who came after me. When she finally got to me, i told her what happened and she was blaming me for the problem. Then she charged me again to print the documents. Never coming back here again. Very poor service.

Asjad Shakaib

Perfect customer service by Mahnoor, she fully satisfied me with my very important purchases.

WaltCabral

More than meets the eye...great place to make copies

Keith Haskell

Always helpful friendly people

Greg Igbodudu

Great customer service.

Sadie Truth

Nice

Bilal Shahid

Terrible card printing service. I ordered the next day visiting card printing service on Oct 23. It's Oct 26, and the next day hasn't come yet. They made me drive to the store to pick up the order, and when I reached there, they let me know that they cards are 'in transit'. Then a call to the 'hub' clarified to the Staples staff that the order isn't even in transit, rather they missed the delivery. I requested to ship the order to my home, as its hard to make a trip to Staples everyday, but that was refused without consideration. Terrible service.Won't recommend.

Andarus Muhammad

Always a delight

Laura Sella

I purchased an Acer S5-3711 series and I am very pleased. The sale associate was very helpful in showing the different options and which would best meet my needs. Thanks Raj for all your help

Ed Hicks

Found what I needed easily. Android pay worked perfectly.

Russell van der Vliet (BrotherGrimm)

Busy, busy... Went into get my Covid passport, laminated; was told it be at least a hour! Then find out they had to shrink it down in size! So while waiting decided to look for a electronic alarm clock! Tried to ask a question while 2 clerks, helping the same customer! They they'd call someone, they could've just told me the Isle; and could've gone look myself! Waited 15mins & still no service

Jay Menda

Don't bother ordering online. Was told over the phone that I can pick up my order but once I was in store told it was out of stock.

Miranda Sciberras

Not Impressed. When putting prices and products on shelves please double check prices. By placing an item on the floor in bulk with sale tags near it I assume it is on sale. By the time I got to the till the item was priced incorrectly, the manager disregarded the concern and stated the colour is different so the price is different. I comprehend that, I have worked in retail for over 4 years, instead of disregarding I would have double checked. This experience was unpleasant and upsetting, the cost difference of under $10 is usually corrected instead of being disregarded. In the future at least double check before you disregard a customer because bad service creates a bad image.

Drew Shat

The amount of workers present at the store you'd think they could open more than one register when the store is full.

soulaimane elbouzakri

Thank you Colbie for your help and assistance you are amazing, my laptop it's fixed...

Crystal Reid

Staff here are very friendly. They greet you the instant you walk in the door. They also have a lot of people on the floor to help you find items.

Allan de Vera

Ken is a great sales guy

Olive Yu-asensi

Some staff here would actually help you...all office needs are available!

Mark Driessen

Vary helpful

Philippe Giroux

I just like to secretly go there and sanitize all the tablets. I know it's weird.

Stu Andy

My wife and I purchased a nice IKEA looking small computer desk. We were helped by a very nice young staff member. Who I must admit I was joking around a bit with him. Yet he continued to be very professional and exerted a high level of customer service. We were not only happy with the purchase. But were also very impressed with the young sales staff member. Who we feel should get KUDOS for being patient with a couple of seniors. If you are the store manager reading this review. Please note this young man's name was Shay. Barb and Stewart Anderson .......new residents to Campbell River

Thom Rym

Awesome selection and price matching as well, good location

Yetko Yetkiner

(Translated) Location. Ùrùn variety. The staff is great. It is recommended. (Original) Konumu. Ùrùn çeşidi. Personel harika. Tavsiye edilir.

Wen-I Wu

Friendly staff

Kyle Johnson

First off, I want to thank the two employees at the Print Service station for their excellent service! I believe their names were Lindsay and Sarah (or possibly Jessica). I wanted to print a unique poster that I could fold into a box. Lindsay was very friendly in thorough in going over possibilities with me, and we figured out together what would work best. Despite how limited I was for time (the graduation gift being meant for the next day), these two worked hard to get it done before closing (it was about 7:30pm when I first got there). It was a long wait, but I attribute this to technical or supplies issues. Remember that retail can have hit or miss employees, but it pays off to give them a chance and the benefit of the doubt. These two made my night an helped the next day's gift-giving went wonderfully! Thank you.

Peter Sliwka

Thana at Copy & Print was great. Prompt and courteous service with a smile!

Michelle D'Orsay

Gabe was amazing. Knowledgeable, patient and kind. He is a huge asset to your team. Thanks for everything Gabe!!!

Darien Rowsell

Friendly and fast helpful service!

Kim Woodman

The staff at this location are beyond amazing. The service was incredible and everyone was so helpful and friendly.

Cameron Carew

Went in to get prints. Lady told me to leave the copies and come back the next day at noon. Came back the next day and they were not finished. The print lady was helpful however and finished them while I waited.

Mike Knipstrom

Helpful staff no lack of customer service. Fair prices friendly staff overall an excellent store.

Elisha Ayantokun

Awesome

May Whynot

It was very nice. Very polite employees

High Res limiteds IWEBZ

Annoying salesman

Michael Parr

Attentive employees who are available to assist when you need it.

jagjit singh

Excellent

Essa Al-badri

Best and cleanest staples store by far! Love the service and Gabe is by far the best tech out there!

Faye Johnston

Staff isn't terrible attentive. Not much variety of stock for electronics

Drew Wilson

We did a curbside pick-up which turned into going in the store. A good experience though, it was nice to have some explanation on the warranty program

Diana Cittadino

The story is very clean and organized and I was helped by a store representative who was not pushy I waited for me to clearly explain what I was looking for. There is also plenty of free parking.

Kourosh Mohammadi

Didn't find basic office stuff

Ayan Mohamed

Sales associates are so helpful and happily answer all your questions.. Especially Rosel she gave me the best customer service experience.. First time shopping at staples and now will be a loyal customer

Yanyk Laperriere

Verry good services and clean place easy to find what you looking for

Wood Buffalo Satellite & Antenna

Staff could use some personality

Suzie Q.

Great place great staff

Vinz Pingol

Fast and Friendly service. Clean and bright store.

Lindsay Mugford

After 6 years of dealing with this store, an employee accused me of applying a different SKU Number on an item, and would not honour the $50.00 difference on the price of a filing cabinet. The cabinet was brought out from the back from your employee, and placed to the front counter. His excuses were pathetic, as he spoke to a Manager. Bessie and Gus, I am very disappointed in how your employee handled the phone call. The filing cabinet was purchased on November 15th, 2020. Nice way to treat a Loyal Customer.... Disgusting Behavior!!!!

Bates Design and Build

After spending 20 minutes to get a file downloaded for a print job. A total of 20 pages. I was told that my order could not be printed because they were too busy. Not one of the printers (Literally) was being used and what i believe to be the printer manager in the background was unhelpful and didn't care to step in. 530pm and store closes at 9pm. Maybe come back in an hour to pick up your order or a reasonable timeline. Whats the point of a copy centre when you cant get copies quickly. No effort to help. Just tough luck... See ya attitude.

Faraz Sheikh

Very bad customer service, exceptionally high rate for electronics. I purchased a headphone for $59 same was available for $15 at Walmart and $17 on Amazon.

Quil

repair guy was extremely rude and gave me wrong information. Seemed like he wanted to get off the phone as quick as possible.

Jason Sooley

Nice friendly staff

Fahd Usmani

I frequent this store for my office supplies. Today, a friend went on with a printer and was having issues returning at other stores. Carla was the one who assisted and she was wonderful. She explained what the policies but still went above and beyond to help my friend. She made the process extremely easy. I hope this is read and recognition is given. Thanks Carla and this store!

Mahbod Nikfal

I haven't been in any other staples. But I really like it here and people who works here are nice and polite.

Shehzad “Gucci” Parvaz

Clean store...helpful staff!

Scott Danells

Used the self serve copy center. Equipment worked and had a productive visit.

greek jama

I went there to buy a suitcase that was advertised was on sale for black Friday sale but they scam people and put a different suitcase there ..its a wrong advertisement and when i told the sales boy he was very defensive and rude ..i will never go back there ...

Mike C

It staples need i say more

Ryan MacLeod

Very helpful, found just what we wanted

Alexis Whitehead

Great service.

Fatima Nasser

I tried to print papers, but was not working

Roxanne Chiasson

Next to no customer service! Spent almost an hour doing my own research online comparing computers while in the store since absolutely no one showed up to help.

Maaz B Riaz

Outstanding Staff. I came around 4:45pm on a sunday . They saw me rushing and immediately approached for help. They made sure i get everything I wanted and very patient and helpful . Would love to come here again.

Marion

Friendly staff

Simone Donaldson

Excellent service and had the products I wanted in stock.

Jonathon Schweitzer

Absolute worst customer service I’ve ever had at a computer store. Advertising chrome books that says they are available online go to the store and they will not sell them to me because your promise to somebody else absolutely ridiculous.

Hayley K

Staff are super friendly and eager to assist. Store is always clean and very rarely is it out of stock.

Suki G

Plenty parking outside. Nice and clean aisles. Update: Not good Cx service Should more clear about pick up process during COVID19. You can't boss your Cx around. We are paying your salary.

Adnan Khan (Match Point By Dr Adnan)

Ok, noon cooperating staff

Grant Leclerc

Store hours showed open until 6p on website, closed at 5p... waste time and money arriving at 515p

Sheila Scully

Great help selecting a printer!

Alan Duffy

One of the few places to go for office supplies, printers, etc..

LD Diamond

Staff were nice and courteous, Problem is their delivery service. Was told I would have item I ordered the next day(thursday). Took a day off to wait for item, never showed up. Called and was told that it would be on Friday instead. Ended up wasting the whole day friday waiting for it to show up. Went in Irate about wasting two days, saying I want to cancel the order. Was told I would have to wait for the item to show up on monday to refuse delivery before they can refund. Guess what... they never showed up on Monday. Very Disappointing, and will have to do a charge back with CC company.

John O’Brien

Found what I was looking for easily.

Jozsef Palinko

They're offering and charging for extra warranty but did not honour it.

Tim Pezarro

Standard staples store. Very helpful staff

Cedarcrest Retreats

I came in to have a simple print job done. It was not busy, but I was made to wait a long time by a woman staff member from the print and copy department, who was chatting away with another staff member. When I complained , the other staff member (who, I find out is the general manager of the location!) spoke rudely to me. Not good. I walked out.

Morgan Aiken

Took quite awhile for any service

Andrew Desjardins

Great customer service!! Alan is very helpful and staff are pleasant and resourceful.

Moazzam Reza

Excellent service from both Curt and Nathan. Helped us pick 2 excellent laptops on two separate occasions. Very informative.

Vani Dhingra

Helpful staff

Kenneth Miller

Good store. Excellent customer service

Naeem Uddin

Lots of parking easy access friendly customer service. My favorite place to shop

Hussam Mufti

Pretty garbage customer service. Placed an 2 orders from this store. Showed they had multiple in stock, order went through. Got a call 10 min later saying that there were none in stock and they are cancelling my order. Was the third store to do this. Staff on the phone could not care less. Not reliable at all.

Shahrukh Altaf

Good place to buy office supplies.

Gloria Wood

Staples is the only place I have dealt with. Everyone who works there are helpful, kind and friendly. They take the time you need to find the right item for you. I love it and all the staff.

Danuta Boucher

I was very satisfied with the personal that help me with the computer. She was very nice and knowledgeable about . Thank you very much . I'm very satisfied Customer.

NATURE KIM

freindly staffs

V P

Love our Staples. Keep checking for great deals.

leslie l

Typical staples. Printer centre staff are helpful

Nicholas Coatsworth

Poor service, never pick up the phone

Sheldon Gold

We'll run business. Friendly and knowledgeable staff always ready and willing to help.

Glasshousebc

Bought a sculpt keyboard... didn’t work, and since I’m out of town, thought it better to ring them and ask if this was a common occurrence with, hopefully, an easy fix... tried successive times to get through on their advertised number and no matter what option I chose, nothing happened ... the call would ring once on the specific line chosen then nothing... dead air. In this day and age, you’d expect someone to at least be able to answer the phone in the technology department.

Byron E

Helpful staff and the store manager always ready to go the extra mile for a customer.

Mirza Mohsin Beg

The closing time on their website is 7 pm, whereas they close at 6. Some customers had to return from the door. That is avoidable customer service glitch.....

Douglas C Sherlow

Staff very friendly and helpful.

Nathan

I went in and yes they do have descent customer service but when it comes to calling in I thought I would try to prove the other people wrong who wrote the reviews but the are completely right, this staples don't answer the phone at all. I even at one point went in and made it look like I was checking something out and I was calling on the phone but still NO answer, they didn't even look at the phone

John Mercer

6pm on a Wednesday. No one on the floor to help customers. Walked around looking for an item for 15 minutes before lining up at the cash to ask for help. The poor guy at the cash worked at the print shop and couldn't help. Will shop elsewhere.