Reviews of Canadian Web Hosting (Website Designer)

Robin Sherwood

Been with these folks for years - reliable, dependable, great support!

Maurice Gregoire (MJG Technologies)

We have been using Canadian Web Hosting for over 10 years. They host about 20 domains for us. Of the many support inquiries and unique hosting requirements we had in the past, they ACED every single one. Highly recommend!

Stephen Gray

Awesome company. Really good tech support.. Have been with CWH for years. Very pleased.

Petra Raschig

I transferred everything over from Bluehost last year. Best thing I did. The team helped transfer all my url's and when I set up another site, they helped me set up a temp url and helped move it over when it was complete. Do appreciate this hosting site!

Daniel Vesely

Very happy with CWH. Quick Service, latest technology and friendly people!

executive

I've had one website with CWH for about 5 years, and I added another one a year ago. I'm very happy with their customer service. They respond very quickly, and are quite helpful and proactive. Also, you can't beat the price. I would not hesitate to recommend CWH.

Jeremy Costin

Very good hosts, data secured in Canada, and extraordinarily responsive customer and tech support.

Shawn Caldera

Good for needing Canadian options for web hosting.

Tim Pinet

I have recently signed up with Canadian Web Hosting to host my private email account. Vincent L assisted me through the entire process from registration and billing to DNS setup to point my mail servers to the correct address. When I mistakenly set my settings incorrectly Josselyn R stepped in to provide excellent assistance and got my services up quickly. I am quite happy with the service thus far.

Bob Tucker

Fantastic environment and excellent customer service. When a ticket passes to another person all knowledge passes with it which resolves anything quickly and in joy. All staff are really helpful and the environment expands with your needs as you need and can contract later if needed easily ensure costs are managed in perfection. I recommend Canadian Web Hosting to anyone.

Yusuke A

I was helped by Kaira P, very quick and responsive, almost no wait time! I was satisfied with her professional service!! Thanks Kaira P

J. Shah

its lovely being with Canadian web hosting, Awosome service, perfect technical support. I really recommend

Thusjanthan Kubendranathan

I've had a dedicated linux box with CWH for 3 years now and have had no problems....their support has always been fantastic! keep up the great work guys.

Jacques Paradis

Level of service: 5/5 Products availability: 5/5 Support: 5/5 Canadian based: 5/5

James Wallace

I've been using CWH for years, and still trust them with my own and my clients' data. They've been great to work with and very flexible. Prices are also great.

Louis Savard

By far the best experience we've had with a service provider!

Galen Sonntag

I've always been impressed. I have some pretty unique hosting situations that need some special attention and CWH has been quick to respond and make it happen.

Carolyne Wagland

I have been with Canadian Webhosting for many years, and have nothing but good things to say about their excellent quality product and support.

Marco Casula

Support was always excellent. In critical situation or simple cases they are always available.

R Brian Cooper

I've have used numerous web hosting services and finally settled with CWH. Over our time with CWH we have had no issues. On one occasion I had a conversation with a sales rep who pointed out a small flaw in the web site I had created. He was very helpful and not the least bit pushy. We would not leave CWH because we have never had a problem... Nice Change.*****

Jeremy Clark

Excellent web hosting and fast customer service. Very reliable.

Jason G

Horrible customer service. Was a customer for years and referred many other people. I have since told everyone to move away. Do not deal with unless you wish to wait 1+ day for any support, even when your site is down.

Stephan Cam

My experience with Canadian Web Hosting has been dreadful. I don't pay a lot, (approx. $240/year for an enhanced plan shared server plan), but this is no excuse for the amount of, crippling, downtime I've experienced. Despite the low traffic on my sites, they sites go down daily. More recently, the hard drive on the server crashed causing 16 hours of downtime. The following day, once the server was back up and running, they had the foresight to rebuild the server RAID several more hours of downtime - seriously? (EDIT: Feb 8, 2017) My server has now been down for 3 days. Each time I've contacted support, they assured me the server will be up in a "few hours." THREE DAYS! By the way, the complete downtime, for this service interruption, ended up lasting nearly 3 weeks. They issued no discount or refund,

Donna Alden-Bugden

Excellent service and within my budget! They have saved my webpage many times when it got hacked.

Tim Laur

Never a problem. Thanks guys.

Jaime Callica

Good prices but what impresses me the most is the technical support team that always works fast and efficiently to fix any and all of my problems.

Carl Ross

Only a few months of hosting to comment on. Support has been excellent. I'm a beginner, but WordPress seems to work well and the cpanel has lots of features.

Anton Liubchenko

These guys offer very reliable and affordable service! I would recommend them to anyone!

Sharon Harbaruk

CWH has been great to work with. Any questions are taken care of quickly.

Tony Pattinson

Awesome customer service

Craig Docksteader

I have used Canadian Web Hosting for 10 years, both as an individual and while running a web design business. Over that time I have found their service to be top notch. They are extremely quick to respond to support inquiries and always resolve issues expeditiously. I have no hesitation giving them 5 stars and highly recommending them to others.

Catherine Smith

Always the best fast customer service. I have been using them for almost 5 years and am always happy with their service

Darlene Smith-Osmond

I have been doing business with this web hosting company for three years now. They offer excellent service and provide awesome support.

James Botaitis

Good price, reasonable support. Recent addition of managed Wordpress is a plus

Richard Sanasie

Very helpful and quick support team.

J B

I really appreciate the chat support, 24/7 (novice website owner transferring domain from another web host).

Cathleen

I’ve had this website for years and they always update professionally and in a timely manner. Great customer service.

Stuart Steinberg (KeyWestVideoInc.)

The issue I needed fixed wasn't the typical problem, and support went above their scope of service to help me, and fixed the issue, as the issue was related to a third party issue. I see other reviews below that say that the support/service hasn't been as good as it used to be in the last year or so, and I agree. This is something that I have spoken to support about because it's something that has been very noticeable. However, it seems since that time I mentioned it that support is trying to raise the bar and get back to that level that we have all been used to. I am continuing to use their service, and hope that they continue improving their services.

Greg Currie

Very Poor Customer Service = I've dealt with this company for the better part of 10 years. That's included them randomly putting my website on a slow server and not noticing that until I had complaints and had to call them to correct the issue. Contacting them is a big problem. If you need a responsive hosting company this is not it. They seem chronically understaffed and you can easily wait 30 minutes on hold even if you are in the 1st position in the hold queue. The staff seem unempowered to deal with issues or else poorly trained or lacking basic tools. I received an email that I needed to call in to update my credit card information for billing. When i called I sat on hold with no answer for 30 minutes despite being in the 1st hold position in the queue. The young employee who finally answered the phone seemed unsure of himself, stumbling over what he was asking, and obvious little experience in customer service. After going through all my issue he finally asks for my the last digits of my old credit card as a security question. I explain that the old card was compromised and that was the reason I was calling. That card was compromised, its dead and gone, I just need to give you my new information so you can bill my account and we can keep doing business together. Apparently he had no other means of verifying my account with me other than my old credit card number which is illogical that people with compromised credit cards can't call in their new information. Date of birth, billing address, email address, full legal name....none of this was acceptable information. After wasting another 10-15 minutes on the phone with the young man and him recommending going through password resets etc. I just said, "Look. If you can't use commonsense in updating my new credit card, please just close my account and I'll find hosting elsewhere." Well. Apparently, he can't even close my account. Well, my account will close on its own accord when they can't process my payments eventually. I asked for a manager to speak with. Apparently no manager was available. So, I've had to leave it waiting for their manager to call me back. Even if they do, this type of account administration is not something I think I want to continue with. The service has not been great and there are certainly better online hosting companies that back up their hosting with proper customer service. Update: A manager made a 'one time' exemption to accept my information. Eventually the company made an offer of a free month of hosting to make up for the problem.

iCalvin fbn SafetyNet

I have used many Internet hosting services since my first involvement with the Internet that started in 1996. CWH is second to none. I really like the professional and knowledgable technical staff.

Bob Lawrie

For many years we used a company in the USA and did not realize how much this was costing us financially. We changed to Canadian Web Hosting and saved hundreds of dollars. The migration of all our domains and databases to their servers went without a hitch. I would recommend Canadian Web Hosting to any small or corporation business. Their support service is exceptional. Administrator

Sidney Winston

Crooks and thieves.

Ken Hook

I have been a customer of Canadian Web Hosting for several years including having a WHM account with CWH. As a web designer I appreciate the support and super-fast response time whenever I have a question. As a SEO specialist, it's great to offer Canadian customers a server location in Canada rather than the US which is important for search engine ranking. Frequently I maintain or redesign customer websites that host their sites on other servers requiring contact with many support and chat lines. Compared to other web hosting companies I can say CWH offers some of the fastest service (quick response times) and most help. I continue to transfer customer sites to CWH whenever possible just for the support. I highly recommend this company!

Laine Ferguson

Quality data and web hosting on Canadian soil! Those who have been searching for quality and competitively priced web hosting located in Canadian data centres knows it's not an easy feat. I have worked with CWH for over 4 years and have always received top-notch service and support at fair pricing. Their VPS pricing structure is straight forward and is scaleable if and when you need additional storage or resources.

Andrée Lauzon

Canadian Web Hosting never answer to your help calls. They don't answer to phone calls : somebody answers, but it's a company in Philippines that does the filter job and usually, they give you a ticket number and send you back on e-mails... where nobody answers. They do so, but people who respond to you don't know the web, don't know nothing about technical issues. I was answered twice that I should hire a specialist. Bullshit! They take your subscription money and don't want to hear from you after that, even for very simple problems. I'm getting out of there.

Pamela Steele

I've been with Canadian Web Hosting since I first launched my site in 2007. I wasn't very savvy with web design or any of the technical end, but the people there are knowledgeable, friendly and always helpful. Now I have 2 websites through this host and am very, very happy. Highly recommend.

Patricia Watson

I have done business with Canadian Web Hosting for many years and have been exceptionally pleased with their services and pricing. Thanks....truly appreciated!

Miguel J.

"Excellent" is not enough to describe CWH. They go above and beyond to make sure your website is running as expected. I experienced a catastrophe in the middle of the night but Jake got up and answered my desperate pleas for help. He spent more than 5 hours straight solving the issue and was successful in the end. Jake, Andy, and the entire team are outstanding professionals who truly care about the well-being of their clients. I can't thank them enough for their consistency in customer service and timely solutions to all my problems. You're in safe hands with CWH!

Nehana Neufeld

I've had Canadian Web Hosting taking care of my website for the past 4 years, and I am very happy with the service they offer. Great customer service, and very competent support employees. They also fairly priced. I would recommend them.

Anthony Teshaveli

Support does not answer the phone!

Keith Thomson

The service has been reliable and stable. No problems at all.

Siamak G

I've been working with Canadian Web Hosting for over a decade. Hardware problems and power outages are expected. CWH has done their best to rectify any problems that have come up over the years. Their support is fantastic and they do their best to prevent any problems via regular maintenance.

Creations Maxo (Maxime Bolduc)

Our experience with Canadian Web Hosting has been relatively great. While we have met some issues now and then, their respond time and abilities usually fix each problem within the day or the next one. We're using their hosting service and also have, without any doubt, offer their services to our customers whenever they need a new website.

Ron Foreman

I have been a VPS client for almost 10 years. Wonderful company with great people. No turnover in the tech support staff, I have been dealing with the same capable people since the beginning. Highly recommended.

Kat Geismar

Excellent support, uptime, and security features within their hosting platforms. I recommend them to all my clients.

Steve Cavers

I not only use Canadian Web Hosting for my own website, but I have also helped others do the same. CWH has an easy setup process, lots of site management tools and add-on software, and a reaponsive and knowledgeable support staff. The service is reliable and the pricing is good. I can (and do) recommend CWH for both pros and novices alike.

CanLaw President JKI

Been ten years with CWH Superb support and no problems Recommend to anyone

Elizabeth Swarbrick

Excellent with client communication and response to questions. No problems with hosting and a clear website with your options.

Erik Philippe

Excellent service and a support team always available (Twitter, email etc.)

Rick C

They host our website and its great that there in vancouver

Ralph Leigh

Good customer service. Tickets are always answered in a timely manner.

Andy Kuiper

I needed help from Support. I talked the a Support re named Junnie, and he was FANTASTIC! He helped solve a very difficult situation, and he did it in a professional and kind way. I deal with Support reps with all kinds of companies each day, and I seldom take the time to write a review: in this case it was absolutely important to recognize the good service provided. Thanks Junnie :-).

Leah Hemeon

Have been with Canadian Web Hosting for over 5 years now. Nothing but exceptional service. Always very responsive if I have questions or concerns.

Will Kinchlea

Great support

Terry Kuny

I have been using Canadian Web Hosting for over a decade. I rarely have had problems. When I did, they were often of my own making. And they are unfailing helpful in fixing problems for me. Top notch technical support at an excellent price point for the service.

Brad Shipman

Knowing first hand how bad web hosting can be harmful, switching over to Canadian Web Hosting has been nothing but a positive experience, from sales to support, class act all the way. I would highly recommend their services.

Faye Hicks

Great service - always quick to respond when I need help!

Ron Jacklin

Canadian Web Hosting has been fantastic!

Coronation Internet Marketing

We've been with Canadian web hosting for almost 10 years. For the first 8 years the service was great but has declined dramatically in the last 2 years. We have a VPS account and a reseller account. During the last year we've had to call at least once a month to get either the VPS or reseller account hosting fixed. Just today, our reseller hosting has been down all day, I've had to call tech support 3 times, email tech support has said they fixed it, yet it hasn't been fixed at all. When I asked to speak with a manager, there was nobody there to talk to. Our website along with a number of our client's sites have been unaccessible for a whole day which means lost leads and lost business for us and all of our clients. We always try to support Canadian companies but we now have to recommend going elsewhere for hosting.

George Marchewa

Great communication, service and pricing. Highly recommended for anyone looking to move their US hosted sites into Canada!

Dimitri Nissanov

Quality hosting. Great service!

Tim Lauriault

Canadian Web Hosting has awsome customer support. Have had 0 instances of downtime.

Jacqueline Bruner

I have rarely had any issues, and when I did it was usually my own fault, but their support team takes care of things quickly. Great price and great service

Chris Gordon

So far it's been fantastic. I tend toward supporting the local businesses so i cannot often say that it's been "problem free" but CWH has met and/or exceeded my expectations every time.

Marion Grobb Finkelstein

I've dealt with CWH for about 15 years and the reason I stay with them is because of the great service, reasonable prices ... and they're CANADIAN! Eh?

Stratawatch

Courteous, friendly and informative - "Great Service"

Pol Cousineau

What's best about Canadian Web Hosting is their impressive customer support. They've always been able to help me whenever I got stuck in a bind trying to make changes on my server.

Nawid Nh

Love their support team, very quick and reliable. Servers are always up too.

Jeff Matthews

Really impressed with the level of service from their support team. Quick response time and eager to help.

Dwaine MacDonald

Awesome customer service, quick response time and resolution. Definitely would recommend CWH!

Bernie Beleskey

We have been very pleased customers for over 10 years now! Please keep up the great service & Support.

Terry Pringle

Bargain price

Paul Needler

I have been using CWH for almost 10 years now. I never have had complaints and find their suite of services very easy to use. Great value for the cost.

Geoff- Kate Rhodes

CWH is great! The support staff is extremely helpful and patient and very quick to respond when I need help. Our service is always up and running. I would highly recommend them!

Payman Mohajer (PJ)

We have been their client since 2010. Never had any major issue with them until an ex-employee did some changes to our billing account and it took 32 days to sort it out. Not to mention we were not given the proper information about the procedure, otherwise the wait could be understandable. Our problem was resolved over a long phone call with Flo. She was very helpful and the problem was resolved in 30 minutes. I genuinely think they should explain their policy and procedures to their client more clearly to prevent any misunderstanding and frustration.

Eddy Isenberg

I have a Web design company Axxess Web and have been using CWH for 12 years. Great service, great reseller packages, 99%up time.

anish sutaria

Great pricing and good services. No issues for last about four years...

Todd F

Been with these guys for over a year. I use a lot of providers, just had bad experience with another Canadian provider and made me appreciate how good these guys are!

J T

CWH used be excellent (I have been with them for about ten years), both in customer service and performance. Unfortunately, in the past couple of years the latter has suffered. My websites are often slow to load, and there have been numerous site crashes due to disk failure on the part of CWH (or at least that was the provided explanation). In one instance it was so bad that one of my websites was wiped out and the admin reset, allowing someone else to actually take control for a short time. The customer service definitely tried to help out and I commend them for that, but the amount of downtime is unacceptable. In fact, as I write this my websites are once again offline. I am now in the process of transferring all of my sites to a new host. From what I have been told by some friends in the internet/website industry, CWH was sold awhile back to an overseas owner and that resulted in some internal changes for them. Whether or not that is when the trouble started I am not sure. Either way, I recommend avoiding them.

Olivia Hannan

Great as always !

Darren A. Young

Been with them for years, always good service

Premnath Alfred

They are prompt. Issues are handled well. Keep the good work going.

Sylvia Buchanan

Have had a great experience using Canadian Web Hosting for the past few years. They have gone above and beyond my expectations. I regularly recommend them to clients without hesitation.

Kevin Lacquement

CWS has been amazing at keeping my site up and running, as well as answering support tickets very quickly.

Colleen G McCauley

Getting my web site transferred over was initially a little bumpy, (partly as it started with a virus) but every thing worked out and the reminder of the year and since then has been great. Thanks to good customer service!

Belen Garcia Zurro

Very happy with their service. I have had my site hosted with them since 2017, I only had a problem trying to log into the client area once, but I contacted the customer service chat online and Austin was very helpful, the problem was solved within minutes. Totally recommend them.

Darryl Dobbs

Been with CWH for about five years. Yes, there's been some down time, but always at the root of the problem is something on my end. I have a very large website (group of websites) and traffic is heavy. CWH has always been there to help, doing far more than a host needs to do. And they respond very, very quickly.

Norman Prince

I rarely have a problem, and when I do it's generally a matter of my ignorance. Friendly, understandable help is always readily available by phone.

Lisa Ankeny

Frustrating experience: "The server on which your account is hosted experienced an unanticipated disk failure yesterday. Due to the severity of failure, every possible attempts to restore data got failed. We have now manually created your account on a new server and we have completed the restore." My new "manually created account" has not been accessible consistently since I first received their email, 2 days ago meaning no emails. For a small business this is alarming. On the search for a new reliable web hosting provider, as I'm very disappointed.

Society for Kids at Tennis KATS

CWH has been faultless in their handling of our site and have been extremely responsive to any questions we have had. As a non-profit that helps disadvantaged kids, they have been extremely supportive of our efforts.

Sharon Ostroff

I've hosted all of my sites with this company for the last 10 years. The occasional problems I've had were solved very quickly. It's nice to have tech support 24/7 from professional, friendly, caring and capable people.

Darpan Veragiwala

STAY AWAY WITH THEM They are big Scammer! Here is the story: feb 15 2016, I placed the order for Dedicated server online, after few minutes I called them to see make sure everything is good but they told me my order got blocked due to fraud!! so I asked them why ? and they told me they don't know system won't allow so i asked them what would be the procedure to have it released? they told me none! i have to keep trying it until system approves me REALLY??? you guys took my creditcard info and now telling me i can't order it? someone should sue this company! they take credit card info and they don't sign you up!! STAY AWAY!! YOU want my account name???

Robert McInerney

I have been with Canadian Web Hosting for several years now. Their technical support and quick response times have been among the best I have encountered in any company. I am also happy to support a Canadian company and to have my data stored on Canadian servers.

Bonnie Saunders

I have done business with Canadian Web Hosting as my business host for several of my websites for almost 10 years now, and highly recommend them! Over the years, the few problems that arose were easily solved and I really appreciated that I could contact them in the middle of the night if need be, and they were always there to assist me. Canadians supporting Canadians. Even if I lived somewhere else, I would still use and recommend CWH! Keep up the great work you guys and gals!

NACTATR Canada

Awful experience with Canadian Web Hosting. The server has crashed twice in the past year. Our website crashed (due to the server) on September 27th and is still not available on September 30th. They can not provide an estimated time frame for things to be up and running again nor would they forward me to billing to deal with our loss of service. If you run a business primarily through the internet, you may wish to look elsewhere for your web/email host.

Clayton Corley

I have always been pleased with their customer service and support, plus their servers are rarely inaccessible. They've been everything I needed in the 9+ years I've been a customer.

Pamela Zevit

I work with two non-profits, the South Coast Conservation Program and the Association of Professional Biology. We chose CWH because it provided local hosting in southwest BC and had a range of services that really worked for us and we felt a lot safer with our data.

Bill Myers

Local Canadian company, reasonable rates, excellent services included in plans and excellent support.

Colin Geissler

I have been using this service for about 12 years. Great technical support. Thanks.

Karl Hoener

Fast virtual servers and excellent support - win/win.

Trevor Doesburg

Been with CWH for years. They have never failed me. If I ever have a question they are quick to answer or sort things out!

Jeff Roux

Canadian web hosting has done a great job hostng our web and email for 10 years. They are always quick to respond to support issues.

Filip Górecki

Been a client for years, thanks!

Thomas Hawkins

I've been with CWH for 5 or 6 years now with various Linux VPS plans. Although CWH might be a bit more expensive than other generic and "so called" Canadian hosting, the quality of service is so much better that it is well worth the investment. Also, over the years, their prices have come down, while their VPS capabilities have improved and they have never hesitated to set me up with an improved server package, or a lower cost server package with no interruption or hassle. Billing problems, technical problems, and problems I create for myself, they are always quick to help straighten me out.

Vanna Ngo

Been a client for 2 years and is still ongoing. The tech support at cwh is phenomenonal and they will always do whatever they can to help me. Servers are great , fast and have not noticed any problems. I love how they are fast with email replies as I cannot always call in due to a busy schedule so that is always a plus! Thanks for hosting my site, cwh!

Brian Lacouvee (The Landscaping Coach)

For 5 years the service at Canadian Web Hosting has always been great! It does not matter whether it is calling in during the day or late at nite leaving a email about a problem that gets fixed before I can get back to my computer in the morning. I shopped for a good hosting company a lot at the time, and am so happy I made the right decision. Great speed even from Mississauga. I have never encountered down time, just great service from people you get to know after awhile. They have helped me with many issues I have created over time. Prices cannot be beat and great service !

Jahangir Asadi

Great Services, Great Customer service

Paul Verboom

I was looking for a solely Canadian based web hosting company for the professional group I am a member of. We had privacy concerns with using US based providers. We also needed a full VPS. I am very happy I found Canadian Web Hosting. The technical support has always been truly helpful, even though I am running a now obsolete version of the CMS. We simply have too much invested in the version we are using to do an upgrade. As VPS plan feature sets are improved they are always willing to extend the new offerings to our existing service at the same price.

Vern Baker

Working with CWH has been a pleasure and a confidence builder. For example, we had a VPS system fail recently and it was rebuilt within hours by the CWH team. This is a mission critical environment, and to know we were looked after shows we have a great partner in CWH. Emailing is a big part of our solution, and with it I have probably asked far too many questions. I'm often surprised at how quickly a solution is provided. I do my best to figure out email issues without resorting to asking CWH support, but when I need to ask a question, CWH always has the answer often within hours. Working with CWH was one of the best decisions I ever made.

Ryan McKee

Great customer service!

NuclearRaven 0000

Good reliable web hosting at an affordable price

Manon Larose

Very personable service every time I need some help. The fifth star would be for not needing to contact customer service when things go a little sideways.

Aleks DeLara

So disapointed about this company, I´ve been a client of CWH for 12 years and for the past 2 years my experiences has come from bad to worse in therms of serber uptime. Last week all my websites went down, it took them three days to get them back online, which they did manually, websites with jscript procedures were afected. Not so responsive as they claim to be, one of my email to support took over 18hrs to be responded. Today the server they placed my website at failed as well causing another outage. I don´t know if I can keep my business with them since they are not as reliable as they say they are. I hace to say the Tech team is great, they commit to help you. Is CWH´s hosting services what is making me walk away.

Jason DeValadares

Host and offer hosting through these guys. They're awesome and very responsive!

George Semple

Great to have a Canadian partner. Fast and responsive support for multiple reseller sites.

Michelle Bressler

Awesome support team. Used them for years and love that they are Canadian.

Spirit Amet (DJ Spirit)

From The Cove Radio, this has been an amazing experience so far. The services fit our needs well and we have always been treated with professional respect.

Dan Quirouette

The support team is very prompt and helpful. Thank you and keep up the great support!

Chuck Brophy

Excellent for service, availability, and above all for cost. Very reasonable cost for high quality. Tech support is typically back to us in a matter of minutes. We have a bunch of sites on CWH, have been very pleased, and will be adding more.

Bolero Trio

Always reliable and excellent support. I hosted my first website with them in 2006 and always recommend them to friends.

Clinton Waller

i love this webhosting company, they have served me well for many years. great technical service, including T2. responsive, good service, reliable.

TVR

Customer service is quick and friendly. Prices are competitive . Recommend to anyone who needs web hosting !

Glenn Piwowar

I love Canadian Web Hosting service: I've never had any problems in over 10 years, so I continually spread the word to my friends, and to colleagues in non-profit organizations that need reliable service at a very reasonable price.

Reg Natarajan

Excellent service. Good company. Honest people.

iain johnson

I have called for help quite a few times and the staff are always eager to help. 5 star service for sure. I have been running two sites for my Dad on Canadian Web Hosting for years and I am completely satisfied.

Matt Johnson

Typical service for a shared hosting plan

Tim Wayne

Excellent customer service. Very responsive help desk.

Brad Soltani

They don't pick up the phone

Robert Gallant

My company Raven's Sun Management has been with Canadian Web Hosting for years. They have always been quick to reply to service issues and advice on what products we need to make a difference for our clients.

Ian Watson

For the last several years I have found CWH to be a very professional organization. The service and support staff have been invaluable anytime I`ve faced technical issues, all of which have been successfully resolved. I have multiple accounts with CWH and I heartily recommend them to anyone who is looking for a reliable ISP.

Feel the Beat

servers crash non-stop do no recommend

Higrader Goldpanner

I've been with CWH since 2007 and have never had an issue. We run a family travel site. Oh, did I mention that their fees are also great.

Dieter Stalder

Three years ago in December, we switched our website to Canadian Web Hosting. And it is running without interruption ever since. We have one Linux VPS in Toronto for our HTTP Domino Server and one Linux VPS in Vancouver for our Email Domino Server. Two servers in different locations meets the criteria for our disaster recovery plan. Choosing Canadian Web Hosting solves our legal requirement to keep the data in Canada.

Tim Rochemont

Great service and support!

Bill Wiggins

In my experiences in dealing with CWH they have been a pleasure to deal with, always professional, very friendly and the staff are certainly knowledgeable and accommodating. I highly recommend CWH to anyone looking for web hosting or for your SSL certificate requirements. Was going to go 5 stars but only going 4 as a test to see if they can raise their game any

Steve Meehan

WELL DONE! I host several websites for myself and customers. I have been a customer with them for years. I have found their tech support among the best out there. Even minor gripes and moans (from me) and they take care of it in a professional and courteous manner.

mike cygk

I have used CWH for my business for many years now, and cannot imagine better service. Very glad to have found them.

catherine smith

I have been with Canadian Web Hosting for many years, they never fail me. I have many clients that I host with them and all the staff at Canadian Web Hosting are always friendly, always knowledgeable and always ready to help. I thank them for making my day to day business running way easier! Their support supersede the likes of GoDaddy-

Steve Barnes

I've been a customer for 4 years. Great uptime and the times I need support it was dealt with quickly and without fuss.

Gary Summers

Excellent company to deal with. Have been with them since 2004 and have never had any downtime. Would highly recommend. Great support and customer service.

Dar Cos

I have worked with Canadian Web Hosting for about 8 years after having trouble with my old hosting provider. They keep their tools up-to-date and offer good support. My email always works. I don't have a complex web site hosted, so I cannot comment here.

Lambton Law Library

Service provided as expected. Never an issue and helpful when I had quesitons.

Don W

I am with them for 10 years and they used to be great. These days they are just terrible. Every response to one of their email bounces for years and years and they are unable to figure out why or they just don't care.

Bill McCleave

Your staff are most polite and helpful

John Boone

The customer service is actually pretty good. What I am getting frustrated with is the slow performance of their servers. When online, I can go to other websites in an instant. When I try to go to my website It always seems to be slow. I've tried to trouble shoot with simple html pages for the homepage but it never seems to make a difference. I should not say never but it seems to be this way most of the time I try. What gives? I suspect it is the volume they handle with all of their $4.00 per month hosting plans.

José Luis Gutiérrez

My experience has been excellent. Thank you. Enjoy supporting Vancouver based business.

Phil Gorman

Always accessible and knowledgeable service

Monita Szeto

We subscribed in CWH because it is Canadian owned. However, we found that CWH is very helpful in setting up our webmail and website. They solve our problems when we encounter difficulties and always follow up after issuing ticket of our problem. We don't have much problem now. We are glad that we made a smart choice in subscribing CWH ten years ago.

Geoff Aston

Our not-for-profit group, Needle Nose Greyhound Adoption has been with Canadian Web Hosting for many years and we are very satisfied. Help is there if and when you need it.

waha Owaha

Lousy server!

Grand Senior Warden

Signed up for a web hosting package @ $158, then they wanted another $105 to migrate it over to their servers, a year later nothing has been done and I don't want to spend another $105 on a black hole money pit.

Erik van Maren

Solid, flexible, and reasonably quick in responding to requests.. Would definitely recommend!

Julie Parrott

Canadian Web Hosting has the worst technical support. They have made mistakes twice in the last two months that resulted in our website going down and then took many hours to fix their mistake. No problem getting billed promptly. Do not use! Since I wrote this a week ago, another issue has arisen and our second website is now down. I guess you get what you pay for.

Rick A

Great prices and quick to help out with any issues.

Model Sounds Inc.

Very good web hosting company to work with. Fast to respond to problems and always keeps customers informed. Almost no unplanned outages.

Iwona Sienko

Flo is amazing! Thank you

Ian Bakker

I've had a couple of web hosting firms over the past 20 years and CWH is the best by far. Responsive support, reliable and fast.

Davld Patterson

I only have a small website, with few problems or issues, but every time I have had any kind of problem, CWH has helped me resolve it quickly and with friendly service - they get a 5* review from me, all the way.

Peter Mitchell

CWH host several sites that I work on. While there are sometimes glitches there is always someone on the end of the phone to talk to and usually the issue is resolved quickly. Two nights ago I understand they had a main server die and two of my sites disappeared. This took them a few hours to overcome, but still there was someone to talk to and a very informative email to explain their problems. Everyone has problems. It's not the problem that matters, it's how they deal with it. Never stop talking to us guys, it puts you ahead or the rest.

Rick Jesse

When I first started with CWH, over 10 years ago they were great, over the years the service and speed of their shared platforms have deteriorated to almost unusable. Many other companies have plans that offer many times the speed for the same price. I have contacted CWH, they have tried somethings they have even moved my sites to new servers but within a few months the issue comes up again where the site is so slow it is unusable. At one point I had about 12 hosted sites down to about 4 and moving those off as soon as I can.

Trevor Block

Fantastic service and customer support. I've been using them for years and couldn't ask for a better host.

Robert Pudavick

Excellent support and server reliability. Tech Support is quick to respond and is always willing to provide whatever support is needed. Very pleased with Canadian Web Hosting's offerings and performance.

Pat

I have been with Canadian Web Hosting for many years and have always enjoyed their service. More importantly, I have enjoyed their Customer Service. Things happen, issues develop, but their staff always work with me to resolve everything quickly and professionally.

Cedar Trees

Canadian Web Hosting has an affiliate program where if a web designer recommends their hosting/domain services to a client, they get $60. Yet it is supposed to take 4 months to receive just a $60 cheque. In reality it takes 6 months, and if you do not email and remind them, you actually will never see the money. It is very incompetent that a company takes half a year to mail someone $60. It is a direct reflection on how little they value the customer and their lack of customer service.

Jon Geng

Terrible Customer Support

Tim Penner

I have two hosting suppliers. It costs $100/yr for the security of not having to look for a substitute if one should fail - I can just move everything in a couple of hours. The side benefit is that I have direct comparisons of two distinct suppliers, Canadian Web Hosting and one other well-know shared service provider. I'm not going to advertise them here. The reason for the 4 stars, and not 5, is that CWH went through a bad patch that they seem to have corrected. There was some kind of crazy-ass denial problem, where my email logins were blocked because of some monitoring tool assuming someone was trying to break into my accounts. This caused quite a lot of grief for me. And there have also been performance issues where someone I was sharing a system with was hogging the whole machine. As I say, these things seem to have cleared up for a couple years. You may consider my attitude rather unforgiving, but I have had no such problems with the other supplier. On balance, I would recommend CWH as a good provider. Their support is responsive and the quality of the service in general is now very good.

Levi Lastnamesarerequirednowhowlame

Their services are okay. Nothing special. They get one star because of the quality of support, or lack thereof. If you never needed to contact support, they'd get a good review.

John Bowles

I am happy with the service. I have a number of html pages and a few php pages as well. I have been with them 2 years.

Richard Scheib

This company used to be extremely good. In the last twelve months, it service has plummeted dramatically entirely due to its billing department who is constantly creating ridiculously over-the-top rules to prevent people from actually paying their bill. These include such things as that people give password information over telephones in public places (despite express service claims that their staff will never do so). Oh and not to forget that one's website is frequently cut off without any warning the moment there is a delay in paying the bill. Or the people who are supposedly there to help do not have authority to handle anything, leaving your account suspended for a full weekend. It's a shame. This used to be an excellent, well-run company but now it feels like the accountants have overrun it to the point that it is impossible for a simple person to pay a bill.

Steve Chen

Reliable service and excellent job done! Whenever we have site or email issues, support team responded very quickly and could always fix the issues in time. We are so happy to use this company's service for many years.

Calvin Lim

Responsive dedicated support team responds quickly to me at all hours of the day. Speedy Wordpress hosting.

Jim Southward

Have been a Customer for many years. I was a newbee when this relationship all started and they helped me quite a bit. great service very responsive. Great support and Customer Service. Thank You.

Integrated Apparel

Mediocre service at best. Could not/would not fix an ongoing email problem we had for over 3 years. Finally moved to a new hosting company and have had zero email problems since. Cancelled our service yesterday and received an email asking why we were leaving and stated that without confirmation, our server would be shut down in one week (plenty of time to move the domain to the new host). I emailed back and gave an honest review of their service over the last 8+ years and they cancelled my service THAT DAY. Now my company has no email until my new host can get it transferred. CWH is not professional and very lackadaisical with helping resolve issues. 10/10 would NOT recommend.

D Ahl

After several attempts and hiring a computer tech to correct a problem i was having the problem was taken care of. Everything continues to work. The computer tech actually talked to tech on your end and indicated that some of the instructions that i was being given did have anything to do with the problem i was having and way over board. Luckly my guy didn’t charge me.

Aleksandar Poposki

Very Trustworthy and eager to assist. Affordable prices with Canadian pride!

George Sheppard

Excellent hosting. Fast and courteous technical support. Very happy with them.

Kathleen Denninger

Canadian Web Hosting is always really helpful whenever I have any questions or problems with my account. I am not very technically minded but they are always patient and explain everything clearly so I can understand what to do. If something goes wrong on the website, they help me to fix it and they are always polite and friendly too!