Reviews of Staples (Website Designer)

Carmen A.

I received a HP deskjet 3755 printing, but didn't come the USB cable. I tried to phone to the store. but not luck. Somebody can tell what I should do?.

Alexander Lock

Not a bad staples. Its clean, staffed, and maybe not overly competitive price wise with the internet or Walmart. There is a print center, and it is wheelchair accessable.

Andrew McKerracher

Large and clean staples, friendly staff.

Susan

When the store is open it is very well organized and lots of space to be able to meet the Covid Guidelines of 6ft distance between each person ????

Annie Descheneaux

Always a very professional, friendly and fast service. I order online & do curb-side pickup. They says the order will be ready within 2h but it’s always faster than that. Once there, all you have to do is pick a parking spot, call, show I.D., they put the order in there trunk of your car and that’s it!

Jennifer Calderon

Staff at the printing station didn't really know how to guide customers about doing the self serve printers properly. They're not giving proper answers and only saying "I dont really know how it works". They just assume customers know what they're doing.

Chris Martin

We went to Kingston staples last night to get a jump dr for the phone they had 20 of them. But the fella that was helping us said he had none. We pre ordered the card in brockville that had 30 of them. The young girl had a hard time finding it so I spent a good 20 minutes for her to find it.

Glen Lewis

Got what I needed at a cost that represents value

Nick Lawson

Convenient location, not typically very busy, and I personally have not had any issues with staff. They've always been willing to help, even if it's something as menial as helping you choose coloured pens.

Candy King

Good service , lots of ideas.

John Stephenson

All your office needs under one roof.

wayne rockall

Great place for printing supplies and more.

Kory Besta

Ordered ink cartridge online for pick up. The people came to the door right away and made the process very easy and quick. I was surprised at how seamless everything was.

Matthew van Amstel

Used to be one of the cheaper places for laptops and electronics but not anymore. Nice selection but higher pricing than I would expect.

Craig Bragg

The staff are ninjas. Ninjas are cool.

Anita J

Clean and organized, unfortunately hard to find someone to help on the floor. But, when you do...great customer service!

Ian Jadczuk

Great selection

Chris H

Always friendly service

Stuart Long

They had what I wanted and their lay out related to Covid traffic was commendable. I found some of what I needed but had to find a staff member to find the rest. If I had not asked for help i do not feel it would have been offered to me. As I have only been inside this location a couple of times I don't want to judge too harshly yet. Curbside had been good so far.

Dan Mossip

I had give one guy credit, he just started three weeks ago. Today he asked me questions to better understand the products he was selling.. Now that is good customer service. Eager to learn to be better serve others.. Four stars because I didn't find what I was looking for :-)

Phil A

I'd give ZERO stars but I can't. Where should I start? From the beginning I think. I ordered 3 5x7 prints online for same day pick up on 01/08. I anticipated delays due to current conditions. On 01/11 I emailed their customer service..whats up with my order? On 01/12 Maria Chiarella emailed me back apologizing. She stated that she had instructed this location to contact me. Great I thought. On the 13th, 24 hours after receiving her email, I emailed her back that I have heard nothing. No Reply from her. Sooo, I got busy. I emailed Stefan L Kaluzny, CEO of Staples. Guess what? No response from anyone !! It's been over 24 hours. So long story short. I've paid for these prints. My Visa has been charged. I get no communication regarding my order. Customer Service does not respond. The CEO or his staff do not respond Worst Customer Service Ever and....they basically took my money and gave me nothing in return. Avoid this company is my advice, not trustworthy.

Kara Spencer

I had an AWESOME experience at the Staples in Brantford, ON. Three employees were very helpful and accommodating during my visit. It is so nice to be treated like a person instead of a customer!

The Designer on the Hill

Our family highly recommends this Staples Location! They make you feel so welcome! Their staff is incredibly knowledgeable and helpful! Worth the drive if you are out of town!

Robert Bailey

Easy to pick up basic office stuff like paper

Roland Smith

Your typical Staples. Your go to for any office related products. Bright, clean store with very helpful staff!

Hamad Syed

This place full of racial discrimination people ,without any knowledge of there product and 100% unwilling to work. I hope the real owner sees it and deal with otherwise 1 year or two then wrap up.

Luis Denison

Ashley went above and beyond to help me get some postcards printed. Awesome customer service provided!

Gary Utter

Quite helpful.

Rachael Regan

Great service!!

ThaDuDeMaN

Stop screwing prints

Jessica Short

They never answer the phone. I've called every department over the last half hour and not once do they answer.

jim jacobs

Always handy to be able to pick stuff up when I am out.

Hameed Chaudhry

Great service friendly staff. They go extra mile to help you.

lily riwukore

A good store to find your office supplies and school things. Staff are friendly and helpful. It has lots of parking space. So close to Memorial drive and 14 St NW. So far Staples has helped me alot with my business card design, stamps, and many more. Their price are affordable, and the quality is great. Definitely will come back to do more of my projects.

Ed Collis

Good people. Good selection.

E (TidiestAtom)

10/10 service, would buy, A++, fast shipping, top seller

Crystal Meade

Keidis in the copy centre is amazing! Fabulous services, set me up for success for my deliverables. Called first thing when my order arrived, fabulous customer service delivery and experience.

Nancy Syre

Had an urgent request (large print job) as Purolator had lost a very important document that had to be somewhere before 1 p.m. today. They went above and beyond and helped to help us and I would definitely use them if I had to print in Belleville again. Just a note that I am Ottawa and they came through when we needed them. Kudos to Leanne and her manager for being top notch!

Ashley Baxter

Awful customer service while picking up business supplies. Product not stocked on shelves, workers around not willing to help. Had to lift overstock boxes and open stock boxes myself. Resulted in a box cut on my finger. As employees stood around gossiping about others, or walked by, not asking if I needed assistance. Upon checking out, I put oversized items on the counter at the front to pick up ink. They had time to take my items and return them to the shelves. Voicing my frustration at the checkout, with the manager present. There was no inquiry or regard for my disgruntled experience. Will be taking our business elsewhere.

B L

Good store but there printing is way over priced

Ian Rey Adviento

Supervisor Rishi greeted us and helped us right away. Answered all our questions about having my wife's laptop repaired plus explained what will happen if it does not work. Good thing we bought the easy care package repair and extended warranty or else our money on the laptop will just go down the drain. He also advised us to get an external hard drive to save our documents in case we need our documents from our laptop. Thank you Rishi! ????

Linda Schrempf

The fast and safe arrival of all my product with care is truly fantastic service. Order online and have them delivered quickly. Very helpful.

Jim Way

Good selection No one asked my daughter for help or if she needed anything.

Tricia Belmonte (Marketing Pro)

WOW - this Staples store always goes over and beyond expectations. The managers and staff are simply outstanding. Fantastic service - they really care. (Just a note to Staples head office and order centre - your staff should take training from the outstanding folks in Burlington because your customer non-service is beyond terrible)

Bill Gideon

Staples is good shopping always pleased

MEGPIE 330

Very helpful staff

Colin Cameron

Very helpful staff. Deana in the copy centre found us in the store when she had questions about our order, she didn't wait for us to come back to the centre to ask questions. Great customer service.

Jason Krausert

Always good service and easy to find what I need. Thanks!

Bruce Halstead

Went in there to print something and the lady didn't know how to use a printer maybe you should train your staff better use technology

Bev Lahn

Always pleased with quality and speed of print jobs that are easily issued on-line. Staff is always friendly, courteous and lends a helping hand when needed.

Ramie Lewis

Great staff, always friendly and thank you for being dog friendly! just about have everything we need and are always willing to go extra????

Stan Young

Not very busy store. In-N-Out quite quickly.

Brian Near

Terrible online delivery experiences. Last week, my order wound up a block away. Thankful for honest neighbours. Wrote Customer Service, and not so much as an apology. Ordered a tablet prior to that. Shipped in a large box with NO padding.

Joe Wilson

Helpful staff. Its staples.

D Bolton

Staples is great they cover a lot of your office supplies plus much much more. Their photo copying is the best. . They have lots of different papers to choose from . The staff is very knowledgeable and friendly. They have great little sales in the store. Will go back more often as well as recommend their services to my friends and family

mazfoor gillani

Excellent Service

Sas Nalliah

Okay

Cam McBride

The staff are good but the prices suck. Seems like everything is overpriced to push you towards their house brand.

Darcy Bates

Not bad at all

Nicholas Droog

Staff was very helpful and gave an honest opinion about the phone she was going to buy, and found the best deal (even cheaper than Walmart) on a 128 micro sd card !

Kevin Short

Always clean and staff are friendly and willing to help

mario desrochers

They great equipement and many services

Brett Adair

Cute blond with glasses really knows his computers.

Roy Parks

Really dissapointed in copying photos here. Wrong sizes, poor quality Ect. The manager stated "We are a photo copying facility, not a photo printing facility" I'm sorry but if you can copy them they should be at LEAST the same quality they started at... Documents were ok but you can do those anywhere...

M Parent

No starf to help with define between objects.

Rosanne Levac

Had the exact supplies I required. The staff were very helpful and courteous. My shopping went quickly and I was out in no time.

Chris Sal

Expensive

Jack C

Surprisingly the service was great. The store is usually empty and the staff is nowhere to be found but when looking for help in my recent visit I was approached by a salesperson who was very helpful and really went above and beyond to assist me. He even sampled his own product to demonstrate and to answer my question. Very good expierience this time.

Robert Palmateer

Its a good place to go for specific items. Like the ones you're looking for when you find yourself there... This time while I was there I purchased a cheap pair of headphones. The staff was kind and knowledgeable.. though one of them smelled a bit like old cheese, I just figured she was fermenting. Anyhow I would recommend this store to anyone..

Tay “Taya” W

Very helpful, know their stuff and if they don't they find out. There is usually always someone around to help you not like other places.

G W

They are working hard to provide a range of products and services. Cashier was friendly.

Sonny Shah

Excellent costumer service

Mark McCann

Wide range of office equipment, furniture etc. Also computers, laptops, tablets, plus electronics, home automation and more. Knowledgeable and very helpful staff

Michael Bitcon

Quick stop to get some boxes... only interacted with the cashier... she was polite and super friendly..nice work!!

james jordan

Great place with friendly staff

Horia Andresan

Excellent place to get your office supplies. Good prices and friendly staff. Lots of parking.

Carole Leveille

I had a great shopping experience here at Staples last week. It has also become my first choice for electronics. I purchased my first Chrome book here last week. They have staff of all ages and they engage with you. The fact that I can consult with someone my own age 50plus is awesome. Than you Sylvie and Taylor you where awsome to????

James Ellwood

Do your homework first. I was looking for a way to connect my works projector to my phone. Same projector they sell. No one offered the best solution of wifi adapter. Because they did not know anything about it. If it's for something easy like where's the paper?, They got you covered in spades. But to have the wifi adapter with the projectors? Would make too much sense. And they nor Best buy have them??? Why not?

Bomberry

Very helpful there..

Joe Vegas

Very good selection of items and helpful staff.

Lena Laurier

Super helpful with picture printing. Whenever i have been in there is aways someone available for questions. Store is clean.

jennifer breckenridge

Amazing helpful staff. The protection plans are unbeatable. Highly recommend.

Matt Fitzgerald

Ordered online. Pick up was easy

Peter

Never had any problems here. Staff are always friendly. The print center is especially helpful and if there are any mistakes they always correct them promptly. This is a great place to get things laminated!

Joe Dukes

Well stocked for office supplies. I'm sure they'll have anything you need for around the office even basic low end furniture and electronics. Online print orders are very simple, convenient and have always been ready well ahead of time. There seem to be always staff on the floor ready to assist customers which is quite rare these days.

Mrinal Kumar

Visited them for standard photo prints, took them a good 40 mins just to print 2 photos. The photos came out washed, on a flimsy paper and not to size. They actually had to cut the sides of the photo to make it a standard size. I would never recommend Staples for standard photo prints.

Kimberly Dyble

Wow wow wow. What terrible customer service. I spoke to 3 different people, two days a part each time, who kept telling me my cards will arrive "by tomorrow". Was quoted 3-5 business days and it has been 9 and I still don't have my cards. Then when I asked to speak to a manager, I was told I would be put on hold, and was hung up on. Will never order from here again.

Cassandra DePetrillo

I went on a day that was particularly busy in the printing department. It was urgent and the lady said I wouldn't be able to get my prints for another 24 hours. But I asked to speak to a manager and Kelly came to help me!! It was such a respectable quality on her part as a manager, to help Karen behind the desk and to help a customer in need. Thank you! I had such a pleasant experience. Another day I went in as well, and someone else was extremely helpful (I wish I knew her name!) They are great here :)

Chilly Snowgirl

Went shopping for a computer last week and visited 2 stores. The first store down the street had ok prices, but the employees were nowhere to be found when i needed help (they rarely are at that store). Got sick of that and went to Staples (would've went there first,but was shopping with someone else who wanted to go to the other place first). Walked in to Staples and wasn't there 5 minutes before i had someone come to help (ultimately had 3 sales associates over the entire time i was looking, but neither of them seemed "pushy", just friendly and genuinely wanting to help me). And while i was waiting for one of the employees to get my computer, i even had a fourth person at the cash register ask if i was waiting for somebody to help me, haha! Prices were almost exactly the same as the other store, and made a good purchase thanks to being able to have my questions answered about one of the features. Even got some useful info about the antivirus software (and it was on sale, woot!). Have never been disappointed with my purchases at this store (and location). :)

B

I always have great experience at this location except for today Nov-11-2021. This is a complaint against Rishi at Staples Signal Hill, Calgary (Staples 110). I was lining up behind shipping line waiting for my turn when Rishi came and instructed to me line up behind the print services to which I did. He then proceeded to help customers before me (which is ok) but did something else in the print section while I was waiting in line. When another person lined up in the shipping services Rishi immediately helped him. I told Rishi that I was there before that customer and I am also shipping a courier not needing a print service. Rishi ignored me and continued helping the other customer. I wasted less than half an hour being insulted in line. I did not receive the help I need until Jacques came and helped me. Jacques is very professional. I am not sure if Rishi discriminated me or just customer service incompetent -- either way he is not up to Staples customer service standard!

Ibrahim Touchan

You can find there offices anstermint

Matt Carroll

It's Staples.

Daniel Beylerian

The technology specialists know the products very well and will spend all necessary time with you.

Marge Simpson

So happy we stopped in here. Found a knowledgeable employee that was able to help my son pick the perfect gaming system. Took time with him and had a few laughs. Thank you.

Al Whittle

Great selection of items, well-stocked, and such friendly staff!

Amara Minna

I love there service there workers are nice and its easy to know were things are

Adam Potts

Great place to print a page or 1000.. lol

Tianna Marie

I called the signal hill staples location for some questions I had with printing an item. Elizabeth from printing was happy to help me out, she was extremely courteous with giving me instructions on how I can get my item on time. It’s wonderful to actually feel the sincerity over a phone call with an associate. I have always had fantastic service at this location, keep it up guys!

William Demopolis

Great place to shop for office supplies

Alex Petchkin

Adam was extremely helpful. Good atmosphere.

Courtney Decator

Used Brantford's staples to print colour copies, their kiosks did not work, would only send document Ids for some emails and not all, google drive would not load, the woman behind the counter was not helpful at all and was extremely rude. Won't go back...

Kimball Day

I had an early malfunction of my iPad keyboard / case combo, just after the 30 day return. Rather than have me deal with the manufacturer, the staff happily just exchanged it for a new one and apologized for the defect (which wasn’t their fault). I entered the store frustrated and left very happy! Thanks for handling this so well, Staples staff, when you didn’t have to!

Liz Lacey

Friendly staff and lots of great products

Trevor Enos

Very helpful!

Thee Canadian

they suck

Syed Ahmed

1st. Visit to this location in Burlington. Very friendly and professional staff on duty. Customer Service at checkout was very pleasant. Highly recommended to visit and explore the well organized store.

Jonathan J

Excellent staff, the managers James and Kelly both are a delight to deal with. I drove from Hamilton for a product today and had the best experience. Thank you Kelly and James I’ll be back again, I wish more staples were this great!

Peter Arth

Usually has everything in stock of what you're looking for. Helpful staff, and lots of parking.

Andrey Tsirulnikov

Very helpful stuff

Chad Cromwell

Generally friendly service and competitive prices.

chris

in n out with exactly what I needed. great customer service

Jaye Blancher

Lots of choices for office supplies

Ella Lamoureux

Hi I am obsessed with bags I really like the black and white one and the pineapple bag I also like your school supplies.

BILL CLEAVER

The staff friendly but not to knowledgeable as I would like. Product in computers and software not up to date.

Darryl Stanat

Although some of their stuff is overpriced I feel like I can get most anything I need for any office, and their printing department is fantastic.

Rick Allen

Alex knows his stuff, friendly, professional, helpful.

susan irwin

The staff is rude

rosalie arsenault

Rudest experience. .for me and people in front of me at purlator counter..other woman said she's not employee of the month!..man asked her if he should seal envelope and she said "do what you want with it" Wow! Training needed ?!

Mehul Patel

Good store and cost cheaper then other... Computer service is very good in tech pro for any repair and upgrade....

Melissa Christine

Had dealings with two ladies in the print centre who were extremely accommodating and professional. My invites for my baby shower turned out perfectly. The head of the print centre was very patient with my changes and making sure I loved the product before I left the store.

Ethan R Hill

Incredibly impressed with the team here! Rom and the team he worked with today were incredibly helpful and made sure that we got all the help we needed doing an exchange and purchasing a better printer. Honestly the BEST experience I've had at any Staples ever.

Michael De Winter

Friendly and knowledgeable staff! Great services.

B M

Great staff.

Megan Buccioni

The printing studio did an awful job on my prints. The photos were high quality images taken by a photographer and they came back to me washed out and dull on flimsy paper. I will not be using the Staples Photo Studio in the future.

Alex Syragakis

Great option for technology. Awesome office supply store.

Parm Banwait

This locations customer service is amazing. I have been shopping here for years .Nisarg and the Store Manger were very helpful with a laptop purchase for my son. I will continue to shop at this location for future purchases.

Shelley Adam (ChrissDogHotelNoCagesLPR)

Always friendly and helpful.

Jana Tasker

The staff lady working behind the counter at the printing station was quite annoyed at a fellow customer as both they and I asked questions regarding operating the copiers-her tone of voice revealed- she really shouldn't assume that customers know exactly what to do and when she said just follow the instructions on the plaquard, I piped up and announced that the instructions are incomplete ma'am, only then did she attend to the customer commenting about covid and could she please step 6feet away while she helped the woman, after touching all the buttons and screen, she did not wipe the machine before or after helping her

Brian Rushton

Friendly staff great prices long hours. #1 store for my business and IT needs

Steve Pelehos

This is the one place that I always get stuck having to buy things from, due to lack of local options, and its always a mess when I do. Almost every visit, they have to send someone to the back to see if an item is in stock, they don't know who is who, or who can find what. The place is a mess in the way of being organized or efficient. Can't say much for their staff knowledge either, or lack thereof. I have had staff tell me product details that were right off the wall and horribly wrong. Never ask their advice on computer products, that's all I can say. On a final note, if you find something on sale here, just go to The Source instead, they are very likely cheaper!

Leona Dimen

Staff are really nice and helpful!! But only sometimes "basic" office supplies are not in stock.

Les James

Called ahead to ask about scanning large documents. Was told no problem. Went to the store and they we're concerned about damaging my documents due to the age of the scanner at this location and possibly all other locations. So I walked out without getting my documents scanned. I'm not happy

John Howieson

They had a really great salesperson in the officec furniture department !

Michael P Taylor

Staples Brantford helped my wife and I print our new brochure for our new company with expert support and professional service. The folding option was not available online, but was easily executed in person. Despite busy schedule, our job was completed in very short time; thank you!

Samantha Gould

The lady at the copy center helped me almost 95% of the time with the whole process of getting my documents scanned printed and the payment process ????????thank you staples and it was only 12 cents per page !

Bekah Mantel

Everyone is super helpful and kind. I can always find what I'm looking for

Steven Roderick

Use this store very often. The staff are friendly, helpful and very knowledgeable. These guys fixed my family’s passport photos, that another company did wrong twice and got them perfect first time.

Barb Jenkins

Helpful staff but was low on stock. Had to go to the source.

Brian Spiteri

Helpful staff in Print and Copy.

Geo Mall

Well kept store with friendly staff.. Full service

Keenadawn Lemay

Had what I needed!!!

Jun Lee

I was printing 9 sheets but the printer was unable to print 2 of the last 11x17 pages since the machine could not read the images. I had a meeting in 30 minutes, which I explained to the employee, but the employee did not help me and told me I had to make the order first and pick it up hours later. I explained again that I needed to print just two images for a meeting that was in 30 minutes but the employee still refused to help. I have been to other Staples for printing and have never run into this problem. I had a problem in the meeting this morning.

Geoffrey Russell

Salesman friendly and knowledgeable. Quick service.

Carolyn Moshtagh

Very helpful in the printing department, my print was lovely...could not do the same on home computer!

Nicholas Hughes

Very helpful staff!

Tony Palermo

Very Helpful Staff...

Bonnie Lynn

Always clean, always efficient customer service.

Kim L

Very friendly. Wonferful office services. Not good selection in computers or cell phones. Many sold out.

HAS Smith

Some items too pricey ie computer paper. Staff very helpful.

Michael Mac Kenzie

Ran in at lunch today to pick up stamps. The lady at the cash did not have enough books and had to call the print centre to replenish her stock. Her request for assistance was ignored by the print centre associate. We stepped aside so she could ring in other customers to not have to make them wait any longer than need be. Three customers were rang through before we went over to ask if we could bring the stamps over. The associate said curtly that she would be over with the stamps. We waited another three customers before the associate stormed over with the stamps and rudely said something about people expecting her to drop what she is doing and bring stamps over right away. We waited almost 20 minutes while she was ignoring the cashier's request for stamps and not taking our time into consideration. I understand this is a stressful time for everyone but I expect some level of customer service and professionalism. The way she spoke to the cashier and her customers was out of line. I will reconsider shopping here in the future.

Remy Pravato

Wanted to buy a tablet for my daughter, found the one that I wanted but not a salesperson to be found. I set off the display alarm while picking up one of the tablets, it took 5 minutes for someone to come turn it off. Turns out the person that turned it off isn't allowed to sell in that area. Eventually I called a different store and made a purchase through them. They put the tablet aside at the front desk, I walked in paid for the item and walked out. Whatever sales model this store uses is not working, if you don't have customer service you won't have sales, especially with items not stocked on the shelf. Overall I'm incredibly disappointed with this location.

Dan Hoare

Great store for electronics, office supplies and gadgets!

Rick & Connie Mason

Tried to order printer paper, gave up what a nightmare. They obviously don't need the business

NATALIE ROBINSON

Disappointing that they couldn't actually do what is stated on their website. Even when I called to ensure that they could do Australian passport photos. Print and copy center staff were not helpful at all and quite rude. Go to Calgary Cust Photo Center in North Hill Mall, way better service and staff!

Dan Iliescu

Staples has paper and all the office dreams a person could have - most of the time. Good job to Staples!

Quinte Bell

Great location,very helpful and very friendly.

Doug Sloan

Got what I needed quickly

Dawn McBride

Curbside pickup worked great

Nashareth ps4

Their chairs are hella comfortable.

Mayur Patel

I needed my printing job done ASAP, Lin and Eleena went above and beyond the limits to make it done within my time frame, I would definitely recommend this place to everyone. Thanks for your help.

Achim Mohssen-Beyk

Pretty good place to get the stationary needed for study or office. The store is neatly organized and clean. Staff friendly and helpful. Prices are above average but one gets a lot in one place.

Jonathan Weaver

Printing staff are fabulous Easy - Fast Efficient

Chantel Gogowich

This is my go to store for all my business needs. The manager Rishi and his staff are extremely helpful, knowledgeable and provide excellent service. Thank you ????????

dev rog

Great service helpful people

Martin Denis Sarkissian

My go to place for all things in the office, always a great selection of items at great prices.

Melissa Mt. Pleasant

Clean, working copiers. A nice and helpful staff when I was there. Will be back for my printing/faxing needs.

Patti Moorcroft-Tasker

Sometimes I'll run to the dollar store to get what I think I need. Always chaos and distraction in there. Then, I'm always disappointed to not find it and if I do, the quality is not worth the money. At staples, I walk in they ask what I need, show me where it is and I'm done! Always the best quality and very reasonably priced. The store is clean and organized and you can actually see what your looking for! I don't bother to waste my time looking else where! Thank you Staples!

Janet Rizzi

Great staff! I love coming here! Great service always

Robbys Hightimes

Helpful staff and normally pretty Quiet!

Greg Davies

BRUTAL if you ever have to return anything. We returned an on-ling purchase here (as instructed by Staples chat), told a receipt our our drop off was not necessary or available. No refund 10 days later. Staples now says they have no record of the goods being returned.

Grant Seifred

Always good service. Lamination and copier/printing/small business supplies.

Michele McGroty

The staff, in particular Matt, are helpful and professional at Staples! Of our 6 items that we needed, Matt was knowledgeable and shared his experiences with 3 of the objects that we asked him specifically about. We are enjoying our purchases, thanks to Matt and Staples!

Chantal Paciej

Staff is friendly from who I spoke with but there photo pinting never works been there a couple of times never works properly never got to pint off any pictures

Bryce Hill

Always a good experience

Zach Poole

Excellent customer service. Would recommend over other local locations.

Willa Pierce

They carry everything we need.

Adam Dzsudzsak

Print service is terrible. Takes 30 minutes to print anything.

Craig Allan

Curbside pickup, gotta love it.

Jessica Connors

Not my go to staples. Requested my order to be canceled because it wasn't ready (which was fine, I just couldn't hang out any longer. My fault for being there early) and it probably took longer to get the refund done then it would have to just print off the 10 pages. The cashier was friendly enough but pretty short with me. I'll stick to shawnessy staples. Super friendly, super fast.

Steven Iv

Dude at the printing counter is The GOAT. Really helped me out printing out documents and Staples' weird old printers.

Das Boeuf

Employees were slow to assist

evangeline Bmnvnozios

Wow very helpfull staff amazing can get pic printed best place to get school supplies

Eldon Hutchings

Very happy with the customer service we recieved today. Didn't catch his name, but a young gentleman helped my wife and I find a printer to fit our home office. Very professional and knowledgeable about all the products. (Management: this ladvery much deserves a raise) Thanks! Also the Brockville store in general has a great selection of products.

Eva Friedt

I actually can't get enough of the amazing staff that works here. Shout out to cardboard cutout guy!!

James Duncan

Went here in the evening to make an exchange. Even though it had been more than a month, the manager was willing to do that. Was with a disabled friend who need a mouse more suitably sized for his hand. The wide open aisles were easy to navigate for a power chair. The manager and staff were most accommodating.

Aaron Gilliland

Friendly staff. Occasionally have good deals on computer equipment. Big selection.

Ginny N

Very unfriendly staff for a few times that I visited the store. Very snappy when question asked! Mostly in printing!???????????? May take my printing elsewhere.

Crystal Jolicoeur

Always helpful staff, organized, clean. Great place for all my printer needs!

Rebecca Warner

Just had the best customer service when it comes to getting a Christmas present early. Mvp Rohan at Brantford location was great! I love my keyboard

Greg

Great selection of stationery and office equipment and supplies. From pens and pencils to computers, office furniture and paper it has it all for the do it yourself office. Professional grade printing and staff available.

Kevin O'Neill

Good rapid service

Vader Vaders

Couldn't answer the telephone --- EVER. What gives?

Rob Robinson

The BEST Place to pick up those Office supplies and computer needs!!

Huebert Farnsworth

They have products displayed on their shelves but are apparently out of stock of most items. Went to buy a video card and the box was on the shelf, I take it to the check out the staff member there goes to the back of store to retrieve the item and there's none left. I asked for the store manager to ask if I could get a rain check or something like that, but the manager doesn't think he has to do anything, hes rude and says it's not his responsibility to make sure his store has been properly merchandised and the shelves are stocked with actual product they have in stock and not just the empty box. I wouldn't ever shop here if I had to. Hopefully your experience is better.

Sonny Johal

Great customer service

Trisha Williams

Well organized and friendly staff!

Brittany Comeau

Friendly enough staff, clean.

Ralf Winter

Staples is a good office supplies store. I decided to make a return, it was seamless and very friendly.

Emmy Velandra Georgianna

Walked in to get passport photos for myself and my 3 year old. The lady helping us was friendly, and kept taking photos til she got the perfect shot of my son. She was patient and efficient. The whole thing was easy and only took 20mins.

Duh Duh

Had to search out a salesperson and had one paged.

Lana K

Friendly customer service, lots of room to roam.

Stephanie Skalic

Clean and organized store. Had exactly what I was looking for and easy to find.

Sue Hennessy

Stock well with the item I needed; very friendly & helpful staff

Victoria Carter

Not sure why they don't print orders in weekends. Not to mention a 6 day turn-around.... they said they don't do any printing on the weekends and they are behind.

Thomas Jacobs

I went there last week to buy a laptop, the sale person don't have a clue about the laptop I wanted to buy. I ask him if it this laptop is good he said, I guess it is wow. So I went to BEST BUY got a real good deal.

Bob Dobster

The staff are very friendly and helpful. Unlike Best Buy employees, they have very little background knowledge on what they are selling and all they care about is to just sell their products.

Serhat Cakmakoglu

Best Staples location in town. Sales Manager Dale Ryan and Service Manager Chad are incredible people to deal with. They go above a d beyond for customer satisfaction.

Br Cro

I called twice, and let it ring forever, they just lost a large electronics purchase.

Paul Lebrun

I use it for their copy print equipment.

Travis Baked

I was recently in staples trying to get some stickers printed. I went to the "printing and marketing" desk where 2 different employees had very little information for me. I had with me a USB flash drive with the 13 images i wanted printed on the stickers. I found sticky printing paper and was trying to understand what the process was to get this done. One of the original employees who was helping me went and got an older gentlemen to come out. I explained to him that I had digitally created these images and needed them on some stickers for labelling of products i have created. This man told me I needed to be "more creative" and that "staples was just small time and if you want something like that done you need to think outside the box". He then went on assuming I was trying to start a company and told me I needed to go back and do more research and that I needed to again be "more creative". I told the man that I had created these images from scratch and creativity was not my issue, I just want some stickers printed. He was very rude and went out of his to try and preach to me. It was very unprofessional, rude and I was not happy. He kept saying I need to be more creative, is this a policy of staples? telling customers they need to be more creative when I was in your establishment just trying to get things printed for you "PRINTING AND MARKETING" desk? I asked the man if there was someone else I could speak with and he told me to calm down. He said I had raised my voice and he kept telling me i need to calm down. I assure you I was very calm but at this point also very embarrassed that this man is telling me to calm down in front of other customers and staff. He belittled me and treated me like a child. He was very condescending, so much so that i went home and took the time to write this email. So, is it staples policy to treat customers this way and is it impossible for staples to print stickers even though you sell the paper? I most definitely will be taking my business elsewhere from this point forward and I wouldnt be surprised if other customers followed suit after being treated the way I was treated. I would very much like to know what will be done about this situation and what will happen to the man that thinks its okay to treat people this way. At the end of the day I spoke with 4 different staples employees (1 over the phone) from the "Printing and marketing" desk and ALL 4 PEOPLE WERE UNABLE TO GIVE ME ANY SORT OF INFORMATION. ZERO. What is the printing and marketing desk and why are there so many unqualified employees with so little information? I am so shocked at your employees behaviour I most certainly will take my story to social media if nothing is done to correct this abhorrent customer service.

Boom Douglas

Easy to find what I needed and enough staff to help. Quick checkout as well. Great job.

Jacquie Daniel

Good products, just a bit pricy.

Brian VanDyk

Great help but no stock

Henry Dossett

Great service at this store. Clean and stocked

Ryan Brassard (ALLBITNoCOIN)

It's probably good for everything else except I needed a phone and its either a bottom of the barrel Max phone or a "fairly" priced Samsung starting at 269$( I could find be something better for for sure, hope they bring Acers ) in the past I've bought some pretty good Acer phones here ...otherwise the staff was helpful and I didn't wait long for help either.. and the s them for tore is always clean and organized I've never had any problems except long lineups sometimes so In theory if I was getting ink for my printer or any office supplies I would give it 4 stars

Jeff Laplante

Solid selection of electronics, and office supplies. The print shop and shipping areas are also a positive. On the negative side, this location really need to improve on the cash out/return side of things. Always a pain to return anything (with or without) receipt.

Osen Necip

The lady at the print services was very helpful.

Rick Sutton

Great place great service

Taylor Wakeling

This store has some of the most unhygienic people I have ever seen. High pressure sales is also a reason why staples is my least favorite place to shop.

Brian McDonald

Excellent service from friendly helpful staff

Mike

Very clean and helpful

Yatin P. (Nomad Lifter)

Printing service is a big scam. Charge by the min and printer speed is super slow. Printed 54 pages took 42mins somehow and cost me over 75$!!!! Staff very unhelpful on top of that. Hope they go bankrupt soon

Carol Ridge

My printing order is always done quickly and of great quality. Especially nice is the associate remembers the details of what I need - weight of paper etc.

Noah Gerrard

Good prices, just hate I usually go here right at the end of summer

Lyle Wood

Helpful staff and good handling of current distancing and mask requirements. Felt safe and got exactly what I needed from the service section (came in for print and copy services). Staff is knowledgeable and helpful. The place was virtually deserted when I arrived, perhaps 5 customers in the entire store during midday so feel safe and free to visit if anything is needed.

Ela Zak

Friendly, customer service is great

Christine Sedore

The workers are so kind and helpful ! I can't think of anything you'd want your office space. Great store !!

Bogi Boglarovics

Clean quiet and well organized.

justin mills

Great electrics and office supplies store. #1 for anything I buy in town.

Robert Scott

Manager approved a considerable donation to our Salvation Army venture.

Nori

There store is not bad stock wise but when having to call the copy and print centre and trying many times over the span of 2 hours, no one picks up the phone and we are just placed on hold by the automated call system. We needed to ask about some printing options and didn’t want to have to drive all the way there and ask. Checked online but we have a question that cannot be answered by the website. Very frustrating.

Adnan Khan (Match Point By Dr Adnan)

Extraordinary customer care. Must try. My favourite location

Michael Golubev

Nice supplies

Victor Gomez

Great service at the printing and copy centre

Terry Mallory

Staples is the place I always go to for supplies, because I often find I'm running short on memory cards for my camera, which I told I use to often, and my telephone. I would recommend this place to anyone who is looking for something, and ask the knowledgeable staff about anything and everything.

Dallon Thompson

Absolutely terrible service at the print Center. Was there mid afternoon on November 2nd. After patiently waiting to speak to someone to print something I was informed by the women working that she could not help me and that I needed to use the self serve computer. She told me she had too much to do. Total attitude and poor customer service. DO NOT USE THIS LOCATION. Went to the Fairview location and was taken care of in less than a minute with proper customer service.

Hope

slow really slow service , they could easily do better

Jennifer C

Will never go back

Trudy Bauder

Friendly service fair prices.

percy somers

Horrible service

Rod Woods

They keep it simple...and deliver on time.

Robbin Pemberton

great for office home and office supplies

Gil Strachan

Friendly, helpful staff - always a pleasure!

Rene Laframboise

A small business and home office Mecca. Current needs for normal business and office operations always met. Staff are the best.

Ruth Covill

I would reccomend Staples the Brockville Store to everyone which meets your personal and techinal needs.The staff are very helpful,curtious and patient dealing with customers.Very satisfied and greatly appreciate their service. Rosie Covill at Rosie's Demolition & Recycling in North Augusta,Ontario.

Sanjeev Kataria

Staff not helpful Nd rude

Edgar Rivera

Machines jammed ,difficult interfaces. Very busy. No sense of urgency to help. We are on a business trip and need files printed. We ended up helping other customers with their printers.....yes we ended up doing the employees job for them. Staples should be paying us an hourly rate. Don't come here if you need important business done. I did thank an employee that finally helped while my business partner continued to help a fellow customer.

B. L. O'Riley

I was having a hard time getting a file to print properly, and was nearly in tears, as I needed it for the early morning next day. A kind patient employee named Brendan helped me, and was able to print the file successfully. I really appreciated his help, and highly recommend him both for his expertise and his empathy. Thank you Brendan!

dave rowan

They really do the best they can for great customer service.

Mary Clayton

Very helpful and good price on photos and book making.

Doris Myles

Excellent helpful staff! Thank you Aziz!

Reilly Dwyer

Had a great experience buying a tablet here. Ray was very knowledgeable and helpful, going above and beyond to ensure I got the best product for my needs. It's not very often that a sales person takes that much time to explain the pros and cons, rather than simply upselling a specific product. Very impressed.

Bruce Renton

Carmel went out of her way to do my print job. She ran some proofs. Clearly set my expectations about when the order would be ready. On line ordering system for printing services is very intuitive.

p/ penase

Dropped the ball on a print pick up on the 25th, employee couldn't even find the order number on my confirmation (TIME SENSITIVE so useless now) and yes got my money first...Fax submission..."Yes we receive your faxes for you" yet I cannot find the "fax number" of my particular store (or any for that matter) and that's a two year old problem....I gave 2 stars because some of the employee's are "well placed" and do give their best for hardware sales.

Parvinder Walia

Friendly staff. Ample parking.

Baby Cupcakesz

Print centre is ALWAYS understaffed. I’m always waiting in line for ATLEAST 10 minutes! Ridiculous! But the customer service isn’t too bad.

Zwieback Glockenspiel

Not much to say. It's Staples. Helpful, friendly staff.

michael smith

Staff were completely useless ! I went into the store for some help to scan and email some documents and was told to go over and do it myself on their computer but i have no clue how to even log on thanks for the useless help !

Kaley Davy

Expensive and when I requested no bag, she told me I better take one so they weren't suspicious going out the door. Dissapointed.

Bob Mckeown

Helpful staff, good selectiin

Noel Fenerty

Great store. Prices can vary from an amazing deal to regular prices. I was there two days ago around 11am bought several things for a new home office. Was there for an hour. When I finally found a person to help me,he did not sell me the thing I needed to go with my purchase but the wrong thing. As I kept shopping I asked another about a fax ???? machine he simply said we don't sell them in the store and walked away. There were only 5 customers in the store. Could it have been a bad day, I don't know. But zero customer service is not acceptable to me. I always give honest reviews but this time I needed to speak up. The other thing I didn't like was that staff didn't wear masks or clean after each customer went to the cashier.

Robert McKnight

Execeptonal service

Avis RavenChild

Another amazing store from which this artist has spent more than she intended! I love the staff, the selection and the prices! I love the fast shipping that they provide when I can't get in to pick my items up! Will be a returning customer for sure!

K Kassem

Lots of very eager employees, all greeted me and asked if I needed any help. Very friendly, great service!

Anita Pellerin

Awesome staff who are very helpful, polite, and friendly. I recommend this store and shop there regularly! I find that they have some great deals and awesome sales that keep my office and craft room well stocked!! I recommend that you check them out.

Allan McIntosh

Great staff. Very helpful. Matt found what we wanted and brought it to cashier. Thanks Matt

NeonJ RacerD

Got my photo copies done todsy. Ty

Mike Monahan

Bought printer. Good sale price. Good customer service.

Sean Payne (Envirofog Solutions)

Staples...one stop shop

Jesse Prosser

Went above and beyond and gave great service.

Wendy Summers

The staff were extremely helpful and friendly, they helped me find what I needed and were very efficient

Sean Brathwaite

Staples is a good place to get some office items

Canadian Roxee

They have great sales. Slightly expensive otherwise. Good selection. Would be nice if they had an instant photo printer but they do offer it in six hours or so. Haven't printed anything there yet. Good amount of parking available and large entrance. The staff is friendly, polite and knowledgable.

Ashley Lamb

Nice customer service and helpful, they don't hassle you as soon as u walk in, they let you browse first which is a huge plus i think.

Manjit Kaur

A good place for your all school and office supplies. Passport photos and PR card photos. They have good collections of all the technology.

Asim Gilani

Nice stationary store

The Local Explorer

Needed some printer paper so got it here. Store is kept clean, well stocked

Malcolm Mitchell

One clerk was very helpful, but not the rest of the team including the manager, I will not go back there

Joanne Stranberg

Great. They had everything I went in for.

Byung Don Jang

We arrived 8:50pm and picked lock for my son. Kind staff and quick check out! We will visit again!

Derrick Berta

clean aisles, friendly staff, found what I needed, thanks!

Mr. T

Paid for a download gift card. Took over a week and two complaint calls before they sent me another verification email. They wanted to wait and see if a physical gift card showed up in the mail. They acknowledged from the start it was a download but didn’t know how to correct it.

Joshua rose

Staples be EXPENCIIIIIVE

Glynnis P

Excellent staff! Very helpful

Alyssa Cromwell

Normal Staples store. Somewhat slow check out system or POS.

Maria Kuchapski

The Signal Hill location does not require their staff to wear masks while working on the floor and interacting with customers. Jamie in particular was approaching customers and my wife has leukemia - will not be returning again.

Lloyd and Cathy Vandenberg

Efficient and friendly staff. Good service. Clean place

Johm Wildman

Great service and prices not much wait Everything was clean

Gwynne Johnston

Freindly staff, knowledgeable, but certain items can only be purchased online. Why have a store if you must order online.

dennis hotston

Beyond friendly and helpful staff. Rohan, found me my cartridges, did an effortless price match, and installed a screen saver on my phone. Despite the fact some of their stationery is over twice as much as it is on Amazon I'd visit again.

Amber Hunt (Amburley)

Not enough people working there. But the ones who are, do a great job and are extremely patient and kind. I got myself a laptop and took about 45 minutes doing so. The guy helped me every time I needed and and helped others in between. They have the cheapest laptops around. (New) I highly recommend.

Tanya Miedema

I would like to give this Staples a 0 star ! They are rude, not helpful! The management there is awful! Treated like garbage both times I have been there. The manager turned her back on me when I asked her a question and if I could return an item. She should seriously consider a different position and job. Today I ordered a printer and sent someone there with the receipt and credit card used to purchase the printer to pick it up and they would not let him take it for me after I gave my consent, a different manager rude on the phone this time. Now I have to drive across the city. I wish I could cancel my purchase! DO NOT GO TO THIS LOCATION. I will stick with the 9th Avenue location and never venture to this one again! HORRIBLE!!!!!

Lisa Peterson

Pam was very helpful, very nice. Love my new Wacom tablet. Thanks Pam!

Cherie Ellis

Helpful. Knowledgeable. Decent prices!

Tatyana Palmer

Amazing staff! Very helpful and great to talk to in the technology section!

Rayanne Scott-Pierce

We went to Staples prior to a local Home Show. I had designed our logo and advertising brochure, however the work still required assistance in transferring it into a format to be printed. Both staff memebers went above & beyond helping us under short timeline. I would highly recommend any business get advertising/marketing product and supplies from Belleville Staples & Printing.

carie ferrell

All your office needs in one place. From cameras and computers to paper and pens.

Louise Stephenson

The staff that helped me was great! Had what I was looking for! Friendly

Craig Melvin

Rather slow on response

Hills Reception

Great for my extra printing needs, fast and reliable.

Don Corneil

I recently put together an anniversary calendar for my step-daughter and her husband. I trusted Staples with the printing process and was not disappointed in the resultant product. An associate by the name of Bridgett, was very helpful and patient in my particular requests with respect to the calendar finalization. She has come to my rescue on several occasions, where calendars are concerned and her expertise and customer service skills, were second to none. In closing, I might add, that Staples is lucky to have such a loyal and hard working employee on their staff in Brockville, ON. Hopefully they appreciate her as much as their customers do.

Cal Caldwell

Helpful staff even though the product I wanted was not there.

Andrea Rock

The (woman) service clerk I encountered in the electronic's department was excellent. Super knowledgable and a great personality. She also promoted other items in the store but was not pushy in her sales approach. She was the example of what all sales clerks should be. Unfortunately I don't remember her name. I actually don't think she gave me her name. She would of gotten a 5 star from me instead of a 4 1/2.

Mark Oliver

If you're looking for amazing, knowledgeable, consistent and friendly service - go to Staples in Brockville. Special shout out to PENNY in the tech department. She always goes above and beyond to help me out with whatever I need. Can't say enough. Love love love.

Bill Vanderlans

Well stocked, clean store. Friendly staff. Prices are as expected. Some items are less expensive on line.

Dan Charron

Staples is a great store for all your office needs

Amy R

always in stock

Juliana Kurji

I always ask for help because the employee are very helpful and they know all the products

Cathy

I can always find what I need for office supplies and the staff are helpful but not intrusive.

Sharon Ricci

Unfriendly print lady made an already bad morning worse for this entrepreneur

Adam Dufrat

Spoke with a supervisor there as there were not many staff on the floor. Got a "last one" of something and was accommodated to the fullest.

# 1 Dog Mom

This is the worst Staples! EVER!!!! No one answers phones!!!!!

Tracey Hill

They didn't have what ì was looking for.

David J Anderson

They had what i was looking for. Excellent service too.

maninder buttar

Good

Kedar Warriner

Friendly staff

Shiela Brooks

Needed printer cartridges

Robert Cox

Decent store and staff mostly helpful. Reasonable selection of products.

Peter Cunningham

This is a wonderful store. The help unlike Best Buy or even worse Home Depot is actually present and better yet they know about the products they are selling.

Mario Villano

Over priced, Amazon wins !

Terri Maura

Thanks for helping me choose the correct printer ink! Your service was a pleasant experience.

Ana Guzman Gamboa

(Translated) accessories (Original) Accesorios

Jay Delpellaro

Waited almost 25 minutes for someone to get me a chair from one of the high shelves. Needless to say I walked out angry and not really willing to go back to that Staples if this is the kind of service Im gonna get.

sei w

We have been using their service for 9 years. Had the worst experience last Friday night around 7:30 PM. There was only one cashier there. He is not familiar with his job, not patient and not polite at all. My wife asked for teacher's discount (she brought her teacher's ID). He said no, there is no such discount. We told him we have received email. He took a look at the email and told us it doesn't work...Finally he called someone and figured out how to do it. When we took out a gift card, he got more annoyed. He told us the card doesn't work (actually he should set the amount to gift card value and we pay extra with credit card). Anyway, he doesn't know how to do it or doesn't want to do it. My wife got stressed by his tone and expressions, and paid with credit card. What made it even worse? I think I heard the old white guy behind us were swearing at us and his daughter asked him to stop. When I turned around and stared at him, he didn't say anything and smiled. What did we do wrong?

Marcel Gruber

I've always been happy with the service. No complaints.

Mark McGillivary

I just left the store of searching for over 20 minutes for a product, to find two employees playing games on laptops looking dumbfounded. Total shame Staples has come to incompetent employees.

Andy Stewart

Great service

Keith Ippel

Great experience.

Stephanie McIntyre

The employees were very helpful.

Pat Jameson

Great location in Westhill, always has what I want in stock. This location is clean and well organized and the customer staff is quite friendly and always helps me out however I'm disappointed in the washroom, kind of dirty and rundown. Overall 4 star experience just don't use the washroom here!

Andy Tesluk

Pretty comprehensive selection of office supplies and a great copy centre.

Annie Mathez

If you are in search of supplies, you will find almost anything you need for office & school there. If you are going to print some photos, definitely not the place. It was almost like they printed with a home printer with those photo papers that you can buy there to use at home.

Kate Hart

Need more knowledgeable and efficient staff. And I got the feeling the staff were either being rated by the amount of stuff they sold - or are on commission.

Ontario Gardening

I waited way too long to find someone to help me while I was there. I ended up just leaving and going elsewhere. In comparison to the price of other retailers, I'm surprised this place is still open.

Donald Farnsworth

I like going to Staples because they always have knowledgeable people that can help when your purchasing computers printers and other Tech items. They can tell you what to stay away from or what fits your needs the best. I always tell people that they should go there if they're buying a computer, especially, because they can help you with all you need to know about getting it set up and what the advantages and disadvantages are for each model. Check them out

tiCkle Thats it!!

Acting manager was Really helpful, very polite. Was in and out with in a few mins

RyN Guy

it's an office supply store that has a tech section too!