Reviews of Smith Veterinary Hospital (Veterinarian)

8 Highland Park Blvd, Thornhill, ON L3T 1B1, Canada

Average Rating:

DESCRIPTION

You have the information of people who purchased the services of Smith Veterinary Hospital (Veterinarian) in the territory close to York Factory (Canada).

At present this firm gets a rating of 4.5 stars over 5 and this score has been based on 127 reviews.

You may have noticed that the average score it has is practically the top, and it's founded on a large number of scores, so we can say that the assessment is very accurate. If many people have bothered to evaluate when they've done well with the service, it works.

You know that we do not usually bother to set scores when they are good and we usually do it only if we have had a problem or incidence...

This Veterinarian corresponds to the category of Veterinarian.

Where is Smith Veterinary Hospital?

REVIEWS OF Smith Veterinary Hospital IN York Factory

K R

Jet

Nima Nassiri

They took care of my dog for almost 17 years. No matter what he went through, they were always there for advice and support. I can't thank them enough for helping my dog, even when he was at his worst. Thank you Dr. Dana Cox and all Smith Veterinary Hospital staff. Your hard work and compassion is appreciated.

Ryan Gladstone

Joshua

I called the clinic to ask about picking up a bag of a specific dog food and the staff knew what type I was talking about before I finished my sentence. They're very kind, polite and knowledgeable, and they're extremely professional. The clinic itself is clean and modern on the inside. I would recommend it to anyone who is looking for a local veterinary hospital for their pet!

Josh

Super friendly, helpful and professional. The care and love they show our pets is amazing.

Joe Friedman

Artem Kulihin

Dana Davidescu

Malcolm Sefton

Sharid Kamal

We take our ragdoll there. So far they have been a great vet.

Pakray M

These people here very compassionate. I have been very happy the level of care that I have been receiving here for my 7 pets. I had gone to a very cheap veterinary office before and I have been ripped off at super expensive ones as well; at Smith, I have been told prices in advance and those rates have been honoured, so I was able to save for none emergency procedures (example: my cat’s dental operation) for five months and then the quote from them was honoured by the Smith Veterinary Clinic. I have had 3 elderly dogs put down here, they were very professional. I have heard of horror stories out there when it comes to a sick dog. People were given unnecessary procedures, here though; I have seen time and time again that the priority have been given science and the pet’s quality of life. After bouncing around a few animal clinics, I am going to stay with Smith Veterinary Hospital.

EB WB

This is the worst clinic. All they are interested in is billing and will do as many tests as possible, just so they can charge. I took my dog to the clinic for his entire life, as I thought that it was best for him to have consistency. I thought it was the best decision for my dog but I was wrong. I wish I had changed clinics much sooner. In the end, they didn’t even have the decency to express condolences on his loss. And I am so grateful that he spent his last visit for his final rest at a much more caring and considerate veterinary clinic. Do yourself a favour, and stay away from that horrible place.

Andy Dabydeen

Excellent services, friendly and helpful staff -- inspiring trust when you drop off your pet for an overnight.

Yasaman Azimi

Tina Bettany

Every single person at Smith's Veterinary Clinic does what they do out of love and dedication. Some people think they're pricey but from my experience they're totally reasonable. Depends on what's important to you, I guess. Regardless, and while I'm frugal, for the stuff I've had to pay for, Smith's rates are comparable to any real, good, high quality pet care.

Ana S

I was treated with the upmost respect. Before booking my appointment I had called in to speak to Monique the receptionist and she was lovely to speak with over the phone and an excellent in person. Dr. Cox was amazing in treating my little Luna and would recommend this veterinary hospital to anyone. By far the friendliest place I have been to. Thank you team!

Lindsey Murray

The only vet to bring your pet to. Everyone is warm and caring. I drive 45mins out of my way to bring my pets to see the vets here. Pick anyone. They are all amazing as well as the entire staff!

Miguel Fajardo

Very bad experience with them. Very self-centered and unsympathetic to their neighbors.

Alex V

Andrew

friendly staff!

Gisele C

sogol ganji

G A

Very friendly staff ????????

Brent O'Connor

If you have a pet you truly love and care for, my family and I can’t recommend this clinic enough after having multiple negative experiences at other clinics much closer to our home in Niagara... negative experiences that ultimately cost us our little beagle’s life :( We just wish we had arrived at the Smith Veterinary Hospital sooner because had we had done so, we know our Maggie would still be with us today. Thank you Dr. Cox and your team for all your HONEST, PROFESSIONAL yet PERSONAL care.

Jason Salvatori

Been my vet for 14 years. Always treat me and my pet like family

KEVIN khaled kermanshah

nice staff .vet was good as well and nice to my dog. only it was pricy almost twice other vet I been before but the vet was a good listener . vets are expensive so many of them they don't even care . if u have money I recommend this place

Tallal Tabish

Came here twice for our kitten. First visit was smooth, however, we had to get a booster shot for our kitten two weeks later. When booking our appointment, the technician informed us that we would only be charged for the vaccine with no additional charge. But after our 5 minute appointment they up charged us by three times the price and informed us there was nothing that could be done after the fact. Would advise to have any cost break downs in writing before hand as there were no complications in the process, just hidden fees by the clinic.

SaNaz AmiRi

Very expensive but good staff and service

Raging Redhead

Had to put 3 dogs down there. Very accommodating and sympathetic

Sam Tomlinson

sophie gabrilova

Horrible and unprofessional customer service from this clinic, with zero regard for animals or their customers. The secretary cancelled my appointment when I called to say that I may be 1-2 minutes late, I was hung up on with the rest of my calls declined. This is extremely emotionally abusive when we are dealing with sick animals. Recommend going elsewhere as it seems as though they only care about their time and money.

Trudini Truong

Thank you Dr Waugh for taking care of Stark!!! I was concern about his incision being infected and you make him feel better!

Marcus Bellot

Awesome people awesome service highly recommend

dan jacobson

Francis Moisan

• eri gamer •

THEY are so kind .

Eden Belillti

Neda Abbaszadegan

soheil a

Diana Spektor

They really treat you like family, to the point of remembering your pet's name and entire medical history when you call or visit! Highly recommended.

劉時恩

Kind doctor and great service.

Jason Wilson

Shay Sri

Always really informative and helpful

Arian

Sandro Dias

This is an amazing veterinarian hospital. The doctor and staff are friendly, my dog loves when he goes there. I really recommend I'd you want high quality advice and treatment for your pet.

Gerret Kavanagh

I cannot speak highly enough about Smith Veterinary Hospital. Every single time I walk out their door with one of my three dogs, either after a checkup or for something that has popped up, I am completely satisfied and have a smile on my face. From the veterinarians down to the counter staff, everyone's LOVE of animals shines through. Everyone is friendly, concerned, and thoroughly professional. Five star rating !

Kim Joohee Erin

I have been to number of Vet clinics around North york area. Among others, this is the best Vet clinic for me. Doctor and the staffs are very professional, friendly, plus, price is resonable. My bichon had a problem on her butt area, and I have been asking around what it was to other Vets. No one answered me clearly. I was told 'Lets wait and see'. But finally I have got a clear explanation from here! I totally recommand this clinic. ❤????????

Toronto plumberz

A bit over priced was there for about 10 mins of work the rest was just asking about my concerns..for 90 bucks.. lol staff is friendly and place is in good location

Ann Huang

ABSOLUTELY RECOMMEND THIS PLACE!!! The hospital is nice and clean. The staff were super friendly and caring. You feel welcomed the moment you step into the place. My cat Wednesday loves the vet and the nurse too! Compared to my previous vet clinic, their costs were much more reasonable. Highly recommend people to bring the fur babies here ❤️

Casey Ryback

Can't help but feel that all they care about is cashing in on everything and anything that they can.

Mick Allen

Only had great experiences here. Staff are friendly and considerate and show a great genuine care for your pet.

Isabel De La Rosa

Heather Gollob

As a new patient I appreciated the warm welcome by the staff at the front and the time Dr. Cox spent with us. She explained everything clearly and answered all my questions. Our fur baby Juno is a little tentative in new environments but she seemed very happy even after getting her needles and a pedicure. ????

Richard Gregory

Best staff. Dr Jamie the best there is

Antony Marrari

?...(Amazing place)..^..^ I took a short cut on my way home and saw Smith Veterinary Hospital. I decided to do some research and it was the best decision I made for my cat Oreo. Dr. Dana Cox was amazing, she took excellent care of Oreo, was very thorough, and I am glad to report he's very well. I highly recommend Smith Veterinary Hospital. Thank you Dr. Cox and your excellent staff.

Korinn Gray

Always cares for my animals amazingly and knows who I am even when I call! Edit 2022: I adore the staff here (especially Rose and Monique!). Dr. Cox is so caring and able to explain everything both on technical level as well as laymans. She and the staff went above and beyond today to get Maya in for 6 stitches to her slashed paw. I appreciate you all so much thank you for taking care of all my pets since 2010!

Blair Brophy

Money hungry and cold. Refuses to give the medication dose required for my cat, instead opting to try and sell me 5 times the amount she needed. Definitely out to grab all the money they can from well to do Toronto pet owners who have pets as their children and will do anything for them. Avoid.

Pamela Bakirci

Dr. Sean Herzog- my family and I cannot express our gratitude to you for all that you have done for our baby, our puppy Mickey. Dr. Sean worked hard to save our Mickey- aside from medical treatmet, he called regularly to ask how Mickey was feeling. Yesterday, our Mickey became too ill and we had to make the hardest decision of our lives. We are devastated by the loss of our puppy but Dr. Sean Herzog is one of the most compassionate doctors we have ever met. He returned to the clinic upon news of our sick Mickey (he was about to leave for the day), and patiently walked us through everything. It was obvious that our pain was his pain. Thank you for everything.

Gabriela Rodarte

Louis Chaffringeon

Incompetent staff - stay away! Today was the scheduled surgery for one of my dogs. Both are small dogs and from the same breed and they look very similar in appearance, except one is 25% heavier than the other, which can have a substantial impact on the amount of anesthetics to use as well as impact other decision in the operating block. When I arrived I was told everything was ready for... Kalina (the smaller dog) which is much smaller than Meeka... had I delegated the drop off to someone else from the family, or had the receptionist not said the name of the dog the clinic thought they were about to operate on, this mistake could have remained unchecked, further leading to complications, which could have led to a bad ending (poor choice of anesthetics amount can lead to death). I asked to speak to the doctor which had not yet started surgery on any dog that day. A mistake had been made and I wanted to make sure everyone involved in Meska’s operation would be made aware this was Meeka indeed and not Kalina... the staff felt the operating doctor was too important to be bothered with such questions... I asked 3 times to 2 different staff members and was forced to decide : leave your dog today for surgery and then speak later (after the surgery) to the doctor or leave... the next window for surgery is the following week. I won’t be returning to this den of incompetence again.

Adam Rabinowitz

I have been bringing my pets to Smith's for over 20 years. The staff has always been friendly and helpful I wouldn't bring my precious pets anywhere else

Liana K

Very friendly and helpful staff!

Mine D

Expensive

Raha Tabasinejad

Len Rosen

Three generations of our dogs have been looked after by the vets at Smith's. Dr. Dana Cox is our dog's best buddy. She loves her.

Sumaire Qureshi

Terrible service here. Rude receptionist by the name of Monique who hung up on us because we inquired about the hospital over charging us for which was supposed to be a complimentary follow up appointment and wouldn’t let us talk to the doctor herself. I don’t recommend this place to anyone. I will not be coming back.

Glenda Staddon

The admin staff at Smith’s are always very helpful and concerned. Dr Melissa Pinto has been great with both our bulldogs and we highly recommend her.

sonny baroogh

Kaitlyn Ranasinghe

Absolutely amazing place! They have put in so much love and care into our cats, especially when they were sick. They are so helpful, are always really honest, and never push expensive treatments. Would recommend to anyone!

Johnny Kawartha

A good vet but hellish expensive. I took my mother here so she could have her dog looked at. Now I know why I don't have a dog!

Daniel Marthe

I seriously can't put into words how much attention to detail and how caring all the staff is towards us and our pet. You can seriously tell they love what they do and they go the extra mile to make sure your furry family member is taken care of. They make sure they follow up with you on different aspects of your pets well being, they help you find the best way to take care of your pet, and I truly believe they care 100% on what they do. If you are in the area, I definetely recommend having your pet be seen by them.

Francis Liu

Great experience with my puppy.. thank you!

Roz Gelade

Smith Veterinary Hospital is one of the best in the city. We have been taking our pets there for years. Dr. Dana Cox and her team are amazing. The staff is professional, kind and informative and always willing to lend an ear. Dr. Cox has helped my cat Fredo with his teeth, he is doing so much better now. I feel like my pets are in great, safe hands with Dr. Cox and her team.

Lisa Bevacqua

Most wonderful vets and team! They took such good care of our first dog and gave him so much more time with us than we thought we would have. A year and a half later, we are now back with our newest pup and we are so happy to have her under the care of Dr. Cox, Amanda and the rest of the Smith's dedicated team.

Martin K

Today was my first time trying out this vet, so it might be too early to put down an accurate review. However, my first time experience was very good, the staff are extremely friendly. The biggest thing i loved about this vet is that they are not pushy with things !! like they wont tell you dont do this and dont do that and do exactly what they say, which was my biggest problem with my last vet. Overall costumer service was good and they treated my German shepherd "Hunter" extremely well. Thank you for being professional. I will be using these guys from now on.

Sherlock Holmes (Sportz Guru)

Fantastic

Vlad S.

Doctors and staff are very polite and professional. I needed to visit a vet asap and they were able to accommodate us. Other places didn't do that - some clinics didn't even wanna talk to me once they learned I wasn't their current client. Staff called me next day to find out how my pet is doing and if I needed anything - that was nice. Shows that they really care.

Bob Morton

Excellent especially Dr.Cox.

kyana long

You are in great hands here!

J W

Dr. Cox , Dr. Sean and all the staff at the Smith vet are caring, patience and professional. They never rush through the appointments. They always provide options of treatment and never gave us any pressure on any treatment. We are very grateful to the caring Dr. Cox and the staff have provided for Cody. I give a 5 stars and will recommend this clinic to all my friends with pets.

Sandy Poposki

thyatt416

After a traumatic experience at another vet (the vet left exposed nerves in my cat's gums after dental surgery), this vet was recommended to me, for which I am extremely grateful. Dr. Cox repaired the damage of the other vet at a more than reasonable cost. Since then I have brought my other cats in for dental and medical procedures and have been extremely pleased with the results. .From Monique at the front desk, to Dr. Cox and Dr. Herzog, these folks are a special kind of awesome.

Lucas smith

Such a awful service! Charge random fees that other vet hospital never have asked! Don't recommend

Alejandro Anchundia

Very helpful staffs. The vets make sure that all your questions are answered. My dogs love going to this vet

John Kelly

Matthew C

Can’t speak for dog owners but honestly they probably have little experience with cats. On July 3rd I took my cat in for a visit as she was visiting the litter box quite often with occasional blood stains. The talk with the doctor went smoothly, however, at the end the doctor couldn’t receive any urine test from my cat and was recommended to take UTI pills for my cat. At the end, the doctor mentioned how my cat was rather “aggressive” when she has never shown any aggression towards any other vets/people before and was charged extra for sedative pills to take before visit. As it was during the pandemic we cannot tell if the “aggressive” behavior is real as we do not have the chance to see how the vet and staff operates. The evaluation alone costs $102 (pre-tax) with nothing included but talking to the doctor. The doctor recommended for us to take the cat back for another urine test, however, we are still required to pay another evaluation cost along with the urine test/collect cost when they couldn’t get the urine sample in the first place. Don’t really know how they got so many “5 stars reviews” but considering how much more they charge than other vets the receptionist service/ vet service is not worth the money you pay. Overall, not a happy experience and I 10/10 would not take my cat again.

RR TT

(Translated) The doctors and nurses here are very responsible (Original) 这里的医生护士非常负责

R W

Sherri S

Very caring and attentive staff. They truly love what they do. I've had multiple pets over the years and even though I no longer live near there I keep going back.

mike m

Worst mistake I’ve made was to bring my dog here. Their misdiagnosis led to the death of my dog.

veronica scavo

The team clearly loves animals , compassionate and very knowledgeable. They explain why each procedure is needed and went through a plan with you. They didn't push procedures that weren't needed. Thank you for helping Pitten! I know Pitten is in good hands.

Kay

I have dealt with multiple veterinary clinics for our dog and never have I had the Vet call me to give advice on how to take care of my sick dog. Amazing service.

Kyaw Sein

friendly staff. they really love pets Recommanded!

Jeena Simon

This is a great vet hospital. I took my dog in for a follow-up check up after he was limping for a few days. They were so caring and answered all my questions. They ran several tests and took their time. Also, the pricing seemed reasonable. I have visited this vet for a few visits and have never been disappointed. I will definitely continue going here.

Anthony Saad

For 3 years our dog was left untreated for his allergies. It was only after we visited another vet that we realized the problems was simple and had a simple solution.

Christopher & Francesca

Saul Levine

Gabriel K J

Friendly staffs and kindly helped

Jackie Marrison

Kate Reid

Kristen C

Absolutely adore this place! My usual vet was too busy to take my in dog Tofu last minute and this place did not hesitate to accommodate for us. I am more than grateful for the staff and doctors who work here. You can really tell that they are passionate about what they do, by far one of the best veterinary hospitals I have been to. The doctor was very professional and took the time to explain everything that was wrong with my dog and she ensured that I was fully aware of every procedure that she performed on my dog. I was upset due to my dogs condition but the doctor tried to comfort me, which I really appreciated. On top of that she is not pushy when it comes to giving solutions and tries to offer multiple options to best accommodate me and my pets needs. They are helpful with answering all my questions whenever I give them a call. They also provided me with additional after hour numbers and emergency numbers. I would say that the price is on the more expensive side, but the doctor was upfront about all the costs and I believe its worth every penny you pay. After my visit I recieved 2 follow up calls to ensure that my dog was doing well, which I really appreciated. Definitely recommend this place if you are looking for a professional and compassionate place to take your pet. Would come back again!

Maggie Blumberger

DR Cox and the whole team front and back are the very best.With the covid-19 they all take and practice special cautions for all pets,the pet owners,all staff.All precautions in place.Great team efforts.Cayenne and Amaretto say thanks.Stay safe.

Neo

We took our five-year-old cat to Smith Veterinary during November of 2018, for a pyometra surgery. Dr. Cox and her team are compassionate, friendly, and professional. The hospital is clean and pleasant, and the prices are reasonable.

俞迺璇

Good doctors and service. My cat only go to this hospital and I just buy cat food there.

tony fahidi

Azalia Dindoust

Andrei Raileanu

Wendy K

They CURED my dog. My puppy, Moose, suffered from vomiting and painful watery and bloody stool from 10 weeks of age to 5 months old. We went to various vets to try to help him but after several expensive tests and bills NO ONE could figure out the issue. We discovered SMITH'S when he was 5 months old and I am beyond glad we did. DR. TARYN WAUGH was INCREDIBLE. She figured out what was wrong with my little guy in no time and made the treatment so easy and reasonably priced. She is such an amazing vet! She takes all the time you need time to go through your questions, is so intelligent and clear with her answers, is compassionate about every animal and checks up on you over the phone. It was so easy for me and Moose to build a genuine relationship with her and we BOTH love her! I am FOREVER GRATEFUL that we came across Smith's Veterinary hospital and Dr. Taryn Waugh. She SAVED my dog from a lifetime of pain and now he can live a long amazing life with me! There is no way I can say thank you enough to her! And If you are wondering about the nurses, they are energetic, fun with the animals, so sweet and helpful! I will never trust my dog with anyone else. Thank you Smith staff and Dr. Taryn Waugh!

Danielle Stevens

Stassi Meyer

I can't say enough amazing things about my experience here! The entire staff were so understanding, patient, compassionate, and truly invested in mine and my partners needs, and especially our dogs health. Unfortunately, it was my fur baby's time to go to doggy heaven while visiting Dr. Pinto, but the care Dr. Pinto provided myself, my partner, and our dog was beyond anything I could have imagined. She was clear, broke down every bit of information, step by step the tests that would be beneficial, and let us digest the information at our own speed. Everything she thought would be best was suggested and explained why. She NEVER made us feel like we have to do something or that it was about money to her( which I find at many Veterinary Clinics). Her and the staff informed us of why this suggestion may be best and what they will be doing while our dog is in their care. She was so sincere, and passionate about her job, and the work she does. She truly sympathized with our heartache, the hours of crying, and waiting anxiously. She even cried with us and comforted us through the hard time of letting him go. Every staff member made the experience exceptional. From Natalie the Technician, to Monique at the front desk. Staying hours after their normal working hours to make sure our dog had everything he needed, that they did everything they could have done, and we had enough time with him. I couldn't imagine having any other clinic, or vet treat him, help him, and be there to send him off for his final goodbye. I will 100% in the future continue to bring any other pets I add to my home here for all of their needs.

Michele Lavallee

Close to home. Caring vet

Mark Switzer

It's a great Veterinary service.

Allan Bierbrier

For over 25 years we have been with Smith Vet. Dr. Cox and her team are fabulous - professional, caring and always considering best practices and compassionate pet care. Trusted, experienced and helpful team!

Jessica Hartley

Heather MacNaughton

Andrew Blake

Mari Jang

Just visited today for my puppy's eye issue. Staff were super friendly and professional, and timely! This was super important for me because I am working from home and was using an hour in between meetings to rush her in for an exam. The vet, Dr. Pawliwec (paw-luh-weck, I believe is how it's pronounced), was so gentle with Mia. Mia absolutely adored her. Price was a tiny bit more expensive than what I was anticipating, but well worth the quality service. I have another appointment scheduled next week for my puppy, to make sure her eye is OK. I am always super wary of new hospitals, but I have been meaning to find one closer to home that I like... This hospital is definitely "it"!

Sandy Benn

This is one of the best veteranary clinics that I have dealt with. All the staff are great with the animals. Sherry is a wonderful groomer. I would (and already have) recommend them to anyone.

Jamila Spektor

The best.

Maryam Bigdeli-Azari

the staff here is so nice and kind, i recommend it to you if you want the best for you pets!

Yehuda A

Amazing staff which care deeply about each pet's welfare. Not sure how prices compare, but the service is worth it!

vili G

文y

Jenny C

I recently took our puppy to this hospital. We absolutely loved the lady vet who helped us out. Their prices seemed fair and the girls at the front gave us some awesome tips for looking after her, which we really needed being first time pet owners and all. Also a really big facility... very clean. We will definitely use them again.

ANNE LISA MIKHAIL

Cameron Rosier

Smith is a great and caring veteranary clinic. Their staff are obviously animal lovers and their vet doctors are very knowledgeable and caring

Nebojsa Jovanovic

Bill Reid

Amazing vet.

Malorie Blake

I can't say enough great things about this veterinary hospital. I pick up my pet's food here and every single time I have visited, the staff have been SO incredibly kind and helpful. I am beyond impressed with the level of service I have consistently received here. Amazing!

Elnaz Assadpour

Victoria

I came to Smith Vet Hospital after having a less than satisfactory visit at another vet. Right from when I walked in the door everyone was so welcoming and professional. The client care representatives loved my little dog and gave her lots of treats (with permission) and love. The exam was thorough and the Dr explained everything well. She was even able to save me a bit of money by doubling up a blood test. I feel very safe with my dog in Smith Vet Hospitals hands.

Soulla Fantis

I am very thankful we found this clinic. Our cat was having difficulty sitting down and we noticed some bleeding next to her bum. Our regular vet was closed due to COVID, meaning I had to now search for another vet hospital which is usually a process I dislike putting our cats through but this time was different and I was very happy with the result. Everyone here genuinely cares and they are all very professional, knowledgeable, helpful and friendly. They treated my Princess Fiona with so much care and love and gave her all the attention she deserves and needs. The doctor took her time asking questions at the beginning and she was clear and thorough when explaining the issue to me. After her examination Princess was returned to me and she did not look nervous or scared /worried. Next morning, Princess was already feeling much better and back to being her silly self. I can confidently say that this will now become our new regular vet clinic.

Judy Postello

Loving care for your pet!

Laurie B

Dr. Herzog is a knowledgeable and compassionate vetrinarian. The staff here are wonderful. I would highly recommend this clinic. My dog has had laser therapy at the clinic and had phenomenal results. Prior to treatment she often required help to just stand up. Now she is able to comfortably go for walks.

crazy canine lady

Thomson 1028

What a fantastic clinic! From the moment we walked in we were treated like family. Our pets received wonderful care, the veterinarians were very knowledgeable and able to answer all of our questions with care and compassion. They truly cared for our pets well being. The nurses and front desk staff were also pleasant and helpful. We will be returning to Smith Vet for sure!

John Gray

Great staff and services

rojin habibi

Super friendly and warm staff They call to make sure your.pet is better and if you have any further questions I think one the nurses spent 15 minutes speaking about my dogs ear infection and answering all my questions The entire place is also very clean

Amelia Kishlyansky

My family and I are extremely grateful for the Smith Veterinary Hospital, the wonderful staff, and especially Dr. Pinto and Erin! My cat was sick, he was lethargic and clearly in distress. Our regular vet clinic was closed for the long weekend and we desperately needed to see another vet. We found the Smith vet clinic based on google search and reviews. They were able to accommodate us quickly for an appointment within a few hours on a Saturday long weekend. When we arrived we were greeted by smiling and friendly faces and promptly taken to the exam room. Dr. Pinto was exceptional! She was friendly, patient and took her time to examine my cat carefully. She explained everything to us and made us feel at ease. Our Gucci is usually very frightful and timid but he was certainly more comfortable in Dr. Pinto's hands. After getting appropriate workup and treatment, she advised us on outpatient management that was very reasonable and provided with re-assurance and clear instructions on what to do when to follow up. We have had prior bad experiences with vets, feeling that we were recommend unnecessary treatments that were over priced. Dr. Pinto chose the most economical and least invasive choices. We will continue going to this clinic and without a doubt recommend this clinic to any animal who needs an honest, trustworthy, compassionate care. We can't thank you enough!

Eugenia Marko

Excellent. I came back for a second opinion, as we generally don't use this vet as our primary care any more because we moved away. As said went back for a second opinion, and they were fantastic. My elderly dog was having a troubling GI issue I had been battling with unsuccessfully, and the vet prescribed pills that not only changed the game for my dog, but me as well. No more 5~6 nightly trips outside every night. An absolute godsend!!! highly recommend this vet!!!

mlitvack1

Susana Brubaker

Awesome Vets

Eric Suh

Staff are friendly and nice, but service is a bit questionable. I can't speak for dog-owners, but I took my cat in for a grooming at 11am with an appointment and didn't hear anything until 3pm. When I finally called to check in, they just started to work on him (coincidentally) and I brought him back 30 minutes later. That same evening, he started to scratch around his ears constantly to the point where he broke skin and started causing small cuts (even with nails trimmed). I contacted them immediately and they just said keep an eye on him and bring him in if it continues. Ended up bringing him back in 2 days latee and they said it was yeast infection. If a cat had no problems for 2 years and suddenly developed a symptoms right after grooming, it's pretty clear what the cause might be... but I'm on the hook for tests, medication and follow up. Ultimately, I had to pay a little over $400 and hours of waiting to have my cat suffer an ear infecrion.

Heather Kavanagh

Great vet have been going to this clinic for 4 yrs very happy with treatment our 3 fur babies receive. Staff is friendly amd accommodating.

Rachel Song

I would highly recommend this clinic. My lovely friend coco got super sick and we chose this vet clinic to get diagnosis. Dr Cox was very nice and smart. She listened our concerns and diagnosed her correctly in a short time. She gave me and my husband update very clear and we were able to start right treatment. I am so thankful for receptionist as well. When I called her on Wednesday afternoon, she listened and booked Coco right away. Thank you so much. You guys gave Coco more time to be with us. Coco unfortunately passed away but we are very thankful for everything you guys have done to her.

Sharon b

James May

Super friendly and very helpful! They also run work with a charity to help wildlife which is awesome and deserves all the support possible!

Sarah T

After Visiting many other vets in Toronto and looking back at this place. The staff and Vets are great and amazing people but to be honest this place overcharges everything. I got my dog neutered here and it costed us over $1500+ With him being a tiny little dog. I can recommend at least 3 better vets who are equally as caring but don't up charge everything. This place just wants your money.

Ak87 k

Susan M

The clinic provided care for my Jack Russell Terrier for 16 years from the time she was 7.5 weeks old to just over 16 years old at the end of my pet's life. The care from beginning to end was excellent. The whole team is very professional and I only have outstanding feedback to provide.

Veronica Weinseis

Have been going to Smith for years, wonderful caring staff and the Vets are terrific. You are treated with kindness, respect and always there to help . Would not take my animals anywhere else.

Business Hours of Smith Veterinary Hospital in York Factory

SUNDAY
CLOSED
MONDAY
8AM TO 7PM
TUESDAY
8AM TO 7PM
WEDNESDAY
8AM TO 7PM
THURSDAY
8AM TO 7PM
FRIDAY
8AM TO 6PM
SATURDAY
8AM TO 3PM

PHONE & WEBPAGE

Smith Veterinary Hospital en York Factory
View Phone Number
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