Principles of Veterinary Medical Ethics of the CVMA
Professional Responsibilities:
III. A. Veterinarians’ responsibilities to animals:
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7. In emergencies, veterinarians have an ethical responsibility to provide essential services for animals when necessary to save life or relieve suffering, subsequent to client agreement (or until such agreement can be obtained when no client is present). Such emergency care may be limited to euthanasia to relieve suffering, or to stabilization of the patient for transport to another source of animal care.
I wish I could give the Veterinarian that was on call the evening of Friday May 14th, 2021 ZERO stars. Being someone that regularly deals with Veterinarians at many different clinics through rescue and my own pets, I have always firmly believed that once a Veterinarian loses their compassion and empathy, they should no longer be practicing. I would like to believe that this Veterinarian was simply having a bad evening however; there is no way that his evening was as horrible and traumatic as my sisters was.
My sisters dog of 14 years, her CHILD, had what is believed to be a tumor that burst causing him to bleed out. For over two months my sister and her hubby had spent 95% of their time with Bear, caring for him, and treating multiple ailments. He was considered palliative and they knew it was only a matter of time before they had to say goodbye. But, as long as he was happy and eating, they would continue to wait on him hand and foot and LOVE HIM. Having a tumor burst unexpectedly was NOT something they were even remotely prepared for. It was very traumatic for them all. My sister immediately called Hickson Veterinary where the receptionist was very kind and told her that yes, the Veterinarian on call would be able to help end Bear's suffering. Over 15 minutes later, the Veterinarian on call got in touch and was arrogant and rude to my poor sister, who already could barely breathe from hyperventilating and crying so much. His unprofessional and unempathetic nature was really appalling. The bottom line was that he wouldn't come out (or allow them to bring Bear there) to end his suffering. They were told to find someone else. Thanks to them, Bears suffering was prolonged until I could drive from Tillsonburg to Woodstock to drive my sister and her hubby (who were in NO SHAPE to drive the 403) to Brantford so that Brant-Norfolk could do what Hickson Vet was incapable of doing.
To say I am disappointed is truly an understatement. I realize it is up to the Veterinarians discretion as to what is worth their time and what is not. But the fact that this Veterinarian felt that ending Bear's suffering, and therefore, easing my sister and her hubby's utter heartbreak, was NOT worth his time says a great deal about his nature.
A Veterinarians responsibility to end the suffering of an animal should not be based on whether someone is a current client or not. Although we had not used Hickson Veterinary in quite some time, we had in the past (for our horses and dogs).
Bear is at peace now but the unkindness he bestowed upon my sister, on one of the worst nights of her life, will be something she will remember forever. If he gets nothing more out of this review, maybe he should take some time to re-evaluate WHY he became a Veterinarian and whether his heart is still in it, for the sake of others, if not for himself.