We offer you the feddbacks of people like you who purchased the services of Ambassador Animal Hospital (Veterinarian) in Windsor (Canada).
Nowadays the firm receives a rating of 4.6 out of 5 and this score is based on 127 reviews.
As you can see it reaches an opinions average is almost the top, and it's founded on a very large number of feddbacks, so we may think that the assessment is quite credible. If there are many people who bothered to give their score when they've done well with the service, it works.
As you know, we do not usually bother to set evaluations when they are correct and we usually do it only if we've had a problem or incidence...
This Veterinarian is included in the category of Animal hospital.
Love the team here. The Vet always returns your call, takes time to explain everything. I've never felt rushed out pressured to make a purchase.
I can't tell you how thankful I am for this vet! They saved my dogs life. I was going to another vet and they looked at my dog and said it was just an infection and some antibiotics will fix it. My dog had the medicine and was suppose to be fine. I went to the vet for my dog again and was told more medicine. I got fed up and went to ambassador and the vet there actually checked my dog and found out that her bladder was distended and full of huge rock sized stones and needed an emergency surgery to fix her. Now ambassador keeps checking on my dog and making sure the stones dont come back and after her surgery they called to see how she was healing. This vet cares about your animals and does a great job at it. Overall very happy with the staff and everyone there. I would highly recommend this vet to everyone and will!
Great place for your animals
The veterinarian and staff were extremely compassionate towards us during this extremely tough time! I highly reccomend bringing your animals here! I will never bring my animals anywhere else! Thank you all for your kind, gentle hearts in this very difficult time.
They take great care of my new pup here.
Amazing staff very friendly and great with my dog
Very Friendly staff and very reasonable prices.
Great place for your fur friends
Quality care from quality people. Definitely the best in town.
They were able to see my dog with very short notice. Reception was very pleasant and helpful. The doctor is also very pleasant and down to earth. My dog is not the easiest to handle and they didn't make me feel bad or embarrassed because of it. Thank you!
Told me I'm not a werewolf and no need to cage myself during a d6ull moon.
We take our dogs and cats there.Nice people
Good rates
Dr. Sakon is a very good vet and great prices
When I put my dog of 15 years down they were nothing short of amazing. We had been dealing with his cancer for many months and throughout that time they did everything they could. My family still has the card they gave us after Buddy passed. We love Ambassador!
Amazing DVM and vet techs. Caring and knowledgable. Wouldn't take our dog anywhere else.
They're friendly, affordable and love my cats as much as I do.
Was in there to buy food and flea spray for carpets the young lady bailey at the front desk was super nice and was able to answer all my questions will defiantly return there because of her :)
Great caring service. I bring my 2 Ragdoll cats here.
I have been going to Dr Anna and Dr Paul for about 4 years now. I must say if you are looking for a vet who truly cares about you and your animals this is the place to go. Don't call to compare prices, stop right here where you are and call to book your appointment today for whatever is needed. You will not find anyone better and their prices are very very reasonable. I recommend everyone I know to them and no one is ever un happy.
I've been going here for about 6 years and they are consistently nice and thorough . .they save u money when ever they can. And they always remember my furry friends and treat them like their own ! ???? ???? ???? unlike other vets like Lauzon Vet (I'll never ever go again), Ambassador is in it for the animals well being , not the money ! ..love, love, love them!!!????????????????????????????
Horrible. I went after 2 times told I could come in. New cx. Feral client. Denied at entry.
They are awesome and treat my fur baby with love
Also great on our visit! Help alot with my old doggo!
I would like to mention a certain Dr. Anna Sekhon in this review and thank her for her exemplary efforts to save my cat Dora who was suffering from a stomach tumour. To be honest, I had given up all hopes to help her but she stood by me through this difficult time and strengthened my hope and faith during her post-op recovery. Thank you so much doctor! I feel very lucky to have met you when I did.
The staff at Ambassador Animal Hospital are so sweet and care so much about every animal that comes in. They took such good care of my little puppy when she had a reaction to one of her booster shots, they even stayed open late for us and called us the next day to make sure she was feeling better. They did a fantastic job when she was spayed as well, and its healing fast. They answer all of my millions of questions and put my worries to rest. I wouldnt trust any other Vets or Techs with my puppy. I love them!! =)
This Vet is so much better than our last Vet. They are friendly honest and affordable. Most of the staff is very helpful and friendly.
I want to thank Ambassador Animal hospital. In my opinion they are the best. Thanks for your compassion and care for my Zoey yesterday for her dental work....then for your follow-up call today..I have been taking Zoey there since she was born, 8 years now. I will not take her anywhere else. Again thanks sooooo much!!
Best vet in the city #AMAZING STAFF
I'm grateful for the Ambassador Animal Hospital being in our Bridge View Community, I take my dog, D Red Wing there & The Dr is Professional & helpful & honest.I also take the wild outdoor cats there & the Dr helps me with the costs of taking care of them & his services when the cats are very sick My Doberman D Red Wing, got Cancer in her hind leg we had to have it amputated he done such a wonderful job the stitches healed perfectly she 9 years old after two months she doing well The Assistant are very helpful. Thank You Dr, Paul & Staff. D Red Wing. ????
Junk
Helped my cat when he needed a calw extraction from his paw and it was done quickly and effectively by friendly staff who are affordable great job / covid safe facility
Very good!!!
I took my cat here when he was having bladder issues. After spending hundreds of dollars on tests that the female vet told me were necessary or he could end up severely ill, I ended up having to take him to the emergency vet not long after. I was told the tests that were run were not at all necessary. I spent less than a 1/3 for the emergency clinic and my cat hasn't had issues since. I also tried to purchase cat food here. They charged my card and when I got to the clinic I was told they made a mistake and didn't have the food. This clinic stole 122$ from me since they didn't refund me. I now have a "credit" to this place that I want nothing to do with. I will absolutely never be back to this clinic that scares clients into spending money and steals from them.
Have taken the several pets I have had over the years here and have always experienced professional service from very knowledgeable people. Have recommended to friends and family and have always heard great things from them!
Very friendly knowledgeable staff who want the best for your fur babies!
always great and caring staff
Very professional considerate and honest.
I give them a 3 star review only. 1star for politeness- 1star for adhering to the Covid mask and distancing and 1star for cleanliness. Nothing worse then going to have You family member assessed and not getting and answer. They charged me for an exray (if that was it it would be ok) BUT I got charged to set up the exray then to take the exray then to read the exray WTH IS THIS. I'm surprised they didn't charge me to clean the exray and to smile at the exray. So 300$ for exray Dr appt and a antibiotics shot, which didn't work I might add. So really not impressed with them at all.
Very helpful
I've taken my cat (a Maine Coon) here twice now for a groom - the first time for a bath and trim and the second time for a full groom and lion -cut. He looks amazing! When I drop him off and when pick him up he looks totally comfortable. He is so happy with his cut - he is like a kitten again. I'm so happy that we found a cat groomer that is very gentle, caring and talented. The vet techs/front desk attendants are very sweet and take him in right away - no wait. Thank you guys!!
Great staff and cheap prices compared to other local vets
Polite and quick went very smooth except nail clip ..she nipped the one nail..
I've been bringing my dogs here for a while now and I love this vet. The staff is amazing, the prices are reasonable and I feel comfortable leaving my dogs with them. I highly recommend this vet to everyone.
Love it there always helpfull and hones before hand about costs never had a probably I only ever bring my pets there
We just started coming here for our new pup and Dr. Sekhon & her staff are amazing! They're truly passionate about what they do and aren't just out to gouge you for your money. They truly care about their patients and the families. I've been to a few other veterinarians in the area with previous dogs and this is the best in the city by far. You won't be sorry!
Great prices. Great staff !
Went to pickup heartworm medicine
Good staff
The Drs are very friendly and professional and help out as best as they can.
This place is wonderful. They are very polite and compassionate. The vets are very knowledgeable. The building is very clean and organized. I will always bring my pet here when needed !
Staff is pretty good. Brought my cats to get fixed here.
I went couple hospitals in windsor, but I really like this one. Prices are not high, quickly to get a recheck appointment.
Friendly professional well organized clinic with 2 amazing vets.
Fast and friendly service. Great advice and they also let you come in with your pet which is rare during covid
They are kind and gentle
Very compassionate veterinarian and staff.
This is a hard review to write. I had been feeding an outdoor cat for a few years. She was semi-feral and may have been an indoor cat at some point, so we brought her inside for the winter. During this time we bonded and when we let her out when it was warm enough, she became our outdoor companion, a fixture in our backyard. She seemed happy and grateful, whenever we went out, she was there to greet us. In late November, we brought her inside again and I took her to the vet. She had a small open wound that refused to heal, so I wanted it to be looked at. They shaved the area and noticed there was a lump and it had ulcerated, so they recommended surgery to remove it and test it for cancer. It really freaked me out that this could be cancer, so I tried to book an appointment as soon as I could. The day of the surgery I was told the blood test was fine and didn’t show signs of infection. She was good to go for surgery, but first they would do an X-ray. I went home and two hours later I received a phone call from the vet saying her heart stopped from the anaesthetic. This was utterly devastating for us and we’re still trying to get over it. The guilt has been overwhelming; I was trying to help her and in the end I did the exact opposite. The first few nights after this happened, I could hardly sleep, and I cried a lot. Weeks later, and I still spend a lot of time thinking about how I should have done things differently. The result might have been the same, but maybe not. And if I had done nothing, she would still be here. We were really looking forward to having her inside again for the Winter and we miss her terribly. I’m not entirely sure what happened, or the sequence of events. It was explained to me that day, but I was in a state of shock and all I can remember was that she may have had a heart problem or underlying condition no one was aware of, and that while rare, these things can happen with anaesthetics. When I called back to get an explanation of what had happened, the doctor was in a rush because she was going to go into surgery, but her explanation was very technical. I still don’t really understand, but I spoke to another vet and two vet techs to try to get some clarification. They seem to think that surgery was the right call, but I do wonder if I had taken her elsewhere, if things could have turned out differently. My understanding is that she was sedated so she could be x-rayed. The process of x-raying takes about 10 minutes and she was being prepped for being given the anaesthetic when her heart stopped. So I don’t think she was given the Isoflow and oxygen yet, I think. She wasn’t hooked up to the machinery yet that would have monitored her, but was being monitored manually. This means her temperature and blood pressure was unknown and her heart was only being check with a stethoscope. This means that the sedative made her heart stop, I think. But this makes me wonder if someone was actually with her the whole time keeping an eye on her. They had three other surgeries that day and maybe they didn’t have enough people to watch over all the patients. I don’t know what happened since I wasn’t there, and I don’t even know if I am explaining it correctly. But I do wonder if I had taken her to another vet if she would be alive now. I now think I should have got another opinion and looked into alternatives to surgery or done more tests before surgery. I now know there is a geriatric blood test that shows more information. Another vet might have paid better attention, or used different drugs or methods, which could have made a difference. They might have suggested more tests first or tried something other than surgery first. Maybe it’s unfair to give a one star review, but I’m not going to be giving high praise here. The one star review also applies to myself because I should have done things differently. Ultimately, hindsight is 20/20 and I can’t do anything to change the past. All I know is that my cat trusted me, and her trust in me killed her, and I can’t shake this guilt and sadness.
Very nice staff. Affordable compared to most veterinarians in the city. I have owned dogs my whole life and they seem to actually really care for the animal as well as know what they are doing.
The techs seemed quite friendly. I was very disappointed that the vet didnt try to introduce herself to my dogs to put them at ease. Made the whole visit a lot harder than necessary.
Best vet clinic that I've ever been to. Very caring, knowledgeable, considerate and I wouldn't trust my cats with anyone else.
A truly wonderful and caring staff make this a 5 star Veterinary Clinic. Dr. Paul and Dr. Anna are kind, knowledgeable and professional. Recently my cat was diagnosed with an overactive thyroid and developed a severe allergy to the sole medication. Dr. Paul recommended having a part of the thyroid removed, had researched all the possible outcomes, answered ALL of my many questions with patience (thank you) and thouroghness. Dr. Paul and Dr. Anna have my full confidence. The procedure went amazingly, my cat is back to his old self, his weight coming back on. His recovery was surprisingly easy and brief. Honestly, this is the best outcome, as I do not have to worry about pills every day or what their side effects would be over time. I would highly recommend this procedure to any other cat owner with this issue, even without the medication allergy. Thank you again to Dr. Anna, Dr. Paul, Lauren and the rest of the wonderful staff. Their expertise and caring make Ambassador the best animal hospital!!!
Very friendly and professional!
Great staff!
They have all s been their when you mostly need them
Both my cats have had surgery here over the last couple of years. The first one had a bowel obstruction and I called around to see how much it would cost for the surgery. Ambassador had the best price and great reviews online, so I went with them. It was the male vet who saw my cat that time and he was great. After looking at her xray and seeing she had a fever, he decided that she needed surgery ASAP instead of the next day as previously planned over the phone. Surgery was done same day at no extra cost for the urgent situation. This week my other cat (a 24.5 lbs senior) had surgery to remove a large "timbit" sized lump from his shoulder. The female vet took care of him and he is doing great so far (surgery was just yesterday). I never felt pressured to spend more money on other things as others have claimed. They did offer to send the lump to the lab for analysis but when I declined - he's 13 years old and won't be having any more surgery regardless of the results - they were great about it. Thank you to all the staff that helped take care of my McLovin' yesterday!
Very friendly staff.
Took alot of care with my little puppy
Great friendly affordable
Been going to this Vet for years....good service caring veterinarn!!!
My 13 year old dog has a major injury to his eye that was being monitored by another vet for over a month!! ???? I knew something had to be done.???? Searched online, and found Ambassador....thank God! ???? Visited today and am so impressed with everything! ???? #TerrificTeam #Knowledgeable #Kind It's clear to see Dr.S knows his stuff and they are all passionate about what they do. ???????? The best part? My furbaby is more comfortable than he has been in weeks and I'm confident everything is going to be okay. ???????? *Exhale*
I have been with this hospital for quite a few years as it was recommended by a few of their patients. I was absolutely nervous of taking my pets just anywhere from bad past happenings elsewhere........ I mean my dog is my life.....I absolutely love my dog and cats like my own kids. I have a strong bond with them and they really complete my life. Every time I been there they have been careful kind gentle and super friendly. They always greet my animals by name and pet them. I can only tell you how relaxing it is to talk to people who are informative of procedures and time lines of what to expect. I have an operation booked for my baby girl xena. I cant wait till we can go camping once everything's back to normal. I can only say I apreciate the staff nurses and doctors at this facility for the care of all my pets.......in thankful to know they are in good hands and they will be around for a long while. Thank you Ambassador Animal Hospital staff
Great stuff extremely understanding
Wonderful doctors & staff! Very caring and kind. A nice place to bring your pet.
The staff are polite and professional and very friendly and helpful. They saw my cat with very short notice and quickly addressed the issue and treated her. They call back later to check up on your pet and answer any of your questions or concerns.
My poor cat had been having some major bloody urination issues, was losing weight fast, and just seemed generally in pain and miserable. Had taken him to a vet in Toronto, who was no help and decided to "monitor the situation" after giving me antibiotics, and telling me they wouldn't help... The vet here noticed the tender abdomen, suggested an xray (just one- he didn't want to charge me any more than he had to, very reasonable!) and found my cat had bladder stones. One operation later, and he's so much better. The staff here were caring and so gentle, and also very aware of my situation as a broke university student. Really, just a comforting place.
They took good care of my puppies. Friendly staff, clean and reasonable prices. My puppies loved the treats.
Dr. Anna, Dr. Paul, Lauren and Stephanie are very helpful, very friendly and provide excellent care for our family - Molly, Maggie, Stuart and April. We highly recommend Ambassador Animal Hospital. Bob, Susan, Molly, Maggie, Stuart and April Tereschuk
Friendly
I find that it is way too expensive for somebody on a pension to even hope to have their issues resolved with their pets it doesn't seem like there's any compassion for the people there it's just a money grab and they try to sell you stuff that isn't really necessary their bets damn it they should know just buy what you tell them and buy checking the dog out we could be the problem but they insist on you doing this and doing that which is not right
Every place i called was hundred's of dollars more for treatment and the vet did not force me to hospitalize my dog .The staff were extremely friendly and supportive.
Great service!
I am really impressed with the kind of services Ambassador offers. They offer less expensive alternatives when possible and provide your pets with the best vets in Windsor.
Great people
Very caring staff thank you
Puppy care. Dr is great
Great staff took really good careof my puppy
I and my family absolutely love this animal hospital in Windsor. The finest vets in Windsor are available here and the staffs are so friendly that they make less of a traumatic experience for my pet.
We have had pets for 30 years, we used to just choose a vet near home, but this place came recommended by a groomer we had and we have been clients for 10 years. Always friendly, not pushy and love that they always keep in mind not everyone has tons of money to spend on pets. They give honest and great advice whenever you need it.
staff very compassionate and he was very great caring for my fur baby that had to undergo major surgery. they do courtesy calls to check up on how she is doing within couple days. i would recommend anyone with pets to go seem them. they care about the pet unlike most vets around windsor that are more about the money. any and all my future pets will be going there for care thats for sure. ???? updated review: thank you so much dr.paul for the love and compassion you and you staff have given us helpimg take care of my fur baby gemini. the things you have done go above and beyond what i expected from a vet and staff.. it means so much to us how much you went out of your way to make it a bit more bearable as we layed her to rest. words can not express how greatful we are
Very friendly and kind
A friend of mine referred me to this place and I have to say that I just love coming here now!
My sister had a appointment for her puppy Lilo today at 10:15AM(15-07-2020). We showed up and the door had a CoVid19 policy that was not advised to us in advance when we called initially to book the appointment. I turned to my sister and was like this is unorganized and she said “ what” & I responded saying this is unorganized and then she said to me “ No.. well it should have been told to you” ... (Horrible customer service) The receptionist this day and time could not find the registration form to even begin to take down our info and the way she talked was unprofessional. I don’t know if she was a student or someone new or who had no idea what they were doing but she should have took initiative and tried to help. She put us on hold for a while and hung up. We were upset and not comfortable just giving our puppy to anyone we haven’t met especially the fact this was my sisters first appointment with her first new puppy. Went somewhere else. I will be calling later to even express how upset we are. My sister is a RN and she took this time to make the time for this appointment. Disappointed. -SHE MADE NO EFFORT TO AID OUR CONCERNS AND SHE HUNG UP. - SO UNPROFESSIONAL -
The staff at Ambassador are absolutely wonderful! Their prices are reasonable, and they truly care. They always ask after the health of your animal's when they see you. When my dog had to have emergency surgery, they were kind, compassionate and accommodating. They provided an environment where my dog could be comfortable while he was unwell and did everything possible to help him heal. after the surgery he had complication's with the sutures and every time I called I felt embarrassed and that they would get frustrated with me but they never did. Any time I called they were kind, patient and helpful. I am so grateful for the staff at Ambassador. I would never dream of trusting anyone else with my pet's every again. If you want your someone who will take care of you animal as if it were their own, then go see them! You won't regret it.
Excellent service...great staff...highly recommend!
Every vet I've been to in Windsor has only cared about the money (Lauzon, Walker, etc). Ambassador separates themselves. They are kind, knowledgeable and fair. When I was calling to find out if my dogs symptoms were something to worry about Ambassador was the only vet who would answer my question over the phone, and gave me advice on what to do at home, without me bringing my animal in for the vet fee. They are always trying to do the best for your pet without breaking your bank..I've been to many vets, ambassador is the only vet I trust with my loving companions! As long as it stays this way, I'll never go elsewhere!????????????????
It was very good and animal benefit visit. I recommend it to all
I absolutely love this vet and their staff
Took my baby in yesterday and despite being busy they fit us in and took very good care of our cat. We appreciate the Vets and all of the staff
Perfect
An all around great pet care place. Great Dr's and friendly staff
Good service. Expensive
Super nice staff very caring
Lovely place! They were efficient and gentle for my baby boy. 10 out of 10 will return.
They are so nice and helpful. I can tell they really care about my cats. They even called me in a couple days and to check on how my cat was doing.
Very friendly and helpful! Followed up with me the morning after the procedure with a phone call to see how my dog was feeling. Overall very impressed!
I went to find out about my dog and they helped me as much as they could
Wonderful staff and incredible doctor. He was very patient and answered all of my annoying questions. Will definitely be bringing my kitty back for her second set of shots!
This is our new vet and I must say that our first visit was awesome. Trustworthy, reasonable pricing, friendly staff. Our Golden loved it there.
Went with a friend who's dog was hurt. They were very nice but I think places need to have something in place for payment. Soemtimes.people dont have 100s of dollars to spend at the vet and that's why so many people dont bring their animals in. When someone does and they say they cant afford 100s up front... maybe a payment planner soemthing would be nice.
Amazing people and awesome service. Keep up the great work!
I have lots all respect for this practice. No TPR done, I had to ask the vet to listen to my cats heart as he was having a hard time breathing. We had to wait for the doctor to come in and my cat was laying on the floor struggling to breath. When we arrived 15min early I told the girl and he respons was doctors are having lunch and we have to wait. When the vet finally arrived I had to tell him to listen to his heart. He said he didn't hear any fluid on his chest. But after x-rays it showed his lungs were full. I asked for his chest to be tapped to remove the fluid and help him breath. He advised that he didn't have the staff to do it(it takes 15 minutes the cat is not sedated for it) and to go to emergency. He said that my cat would have to be on oxygen after the fluid removal. This is incorrect and a money grab by the vets. When the fluid is removed the animal starts breathing better right away and has no need for oxygen tank. I could not believe that he wasn't willing to help my struggling cat who was fighting for his breath. I spoke with him the day before and explained that my cat may need a chest tap or abdominal tap. He never said he couldn't do it. I would of gone somewhere else right away. I couldn't watch my baby suffering like this so I ended up letting him go. I'm not even sure if he would of made the drive to emergency. I should of picked a better vet who wants to fight and save animals not just watch them suffer and then just make money for the euthanasia. Where is your compassion. You have lost my respect and business.
Very friendly staff.. got me in next day.. called the day after appointment to check in on my pet
Excellent customer service...extraordinary with animals...great pricing...definitely recommend 4 everyone
Great place to bring your pets and very nice and helpful good prices
Good people who work there
Very nice,clean facility. Friendly staff. Dr. Sekhon is very caring and knowledgeable. My babies love going there.
Pricy but very professional and good with our pets
Kindest vets and staff there is.
First off I only rated them 1 star because that was my only option to write this review. I absolutely DO NOT recommend this vet to anyone who loves their pet. I had taken my little dog in there was something wrong with his foot. Vet tech informed me my dog was in pain but basically nothing to be concerned about. After a few days clearly I could see no change in my dog. He was still walking on three legs. So I brought him to another vet. Only to find out that if I had waited much longer he would then have to have had his foot amputated. I also found out that my dog has a heart murmur. The new vet was surprised I hadn't been told about it before now. As far as I'm concerned Ambassador vet's staff is incompetent. So please if you love your pet as much as I love mine take th elsewhere.
I have been a client of Ambassador Animal Hospital since its opening. The doctors are very experienced, fair, and professional in every way. They take great care in providing the best care possible for your animals. The staff are friendly and always greet you with a smile on their face. I highly recommend this animal hospital for all of your pet's needs.
Staff went over and above the call of duty to ensure my dog was well taken care of. They were very polite and accommodating to me and took excellent care of my dog. I would highly recommend Ambassador Animal clinic.
the most amazing staff!!! I went in for a second opinion concerning my 14 year old lab and was told in a firm, but compassionate manner the reality of the situation. I greatly appreciate their professionalism and dont think I would have been able to handle putting my "Lucky ole girl" down had we gone elsewhere. Thank you!!!
All we can say is that Dr Paul & Anna are the best vets we have had the pleasure to bring out kitties to. They're fair, caring, understanding and very compassionate.
The staff are so friendly and smart and I feel safe leaving my dog with them. The prices are so amazing and everything is always so clean and organized. Dr. Paul is a great Vet and such a nice man. Nothing but smiles, dog hugs and reassurance whenever we visit with our dog. Ill be their client forever!!
Tilly loved the staff
it s so nice for pet caring. My cat was vaccinated with few nerves. NICE SERVICE
Well it appears to me from other reviews that are one star that this vet is unprofessional at times and don’t care about customer service, I love animals and I am going to support writing a bad review so people be aware of such places.
Highly recommend great people & service
Nice staff.
Way I love this place because the are really good with my dog and the get the job done asap and good job with her nails
Great, caring staff
know how to fix them right ✅
I drove an hour to Windsor to see this vet because my current vet told me my kitten's eye needed to be taken out due to it being damaged behond repair (the kitten had a scratch on his eyeball which got infected. They gave me steroid drops for his eye which caused the kitten pain and damage to his eye. They did not thoroughly check to see if his eye was scratched before prescribing the drops). The vet's at ambassador were excellent!! They treated my kitten's eye and managed to save the eye. If it weren't for them my kitten would have had to undergo an unnecessary costly surgery. They are now my vet's and I'm so thankful. The drive is worth it for the best care!
Fantastic vets and staff!
These people in here are GREAT. But I wont be back in there again after having to put my best friend down there wont be any more pets for me as it's to hard. Thanks to all the staff here. ????????
All of the staff is very friendly and you can clearly see the compassion they have for their clients loved ones. 100% the only vet I will be using for my pets.
Great staff. Affordable. Great with pets
Great care
Absolutely the best hands down. He saved my jack russel when everyone else threw their hands in the air and wrote him off and couldn't figure out what was wrong with him. He did other tests to find the problem and put him on the path to health. 10 years later he's still with me. When my greyhound had bone cancer, it was Paul who came to my house when it was time to send her on her final journey. The compassion of Paul and the entire staff is amazing. They call the next day after a visit and ask how your furry family member is. He answers your questions and explains things in a way you can easily understand. He doesn't do anything that will cost you extra. I won't take my furry kids anywhere else. I've already found the best.
I love the ladies at the desk there always so helpful and the vets are very fair in pricing. They are now my pups new vet.
Love the people and their passion that is evident in their care for my fur babies
Good friendly helpful staff. First time here, unfortunately to have our dogs put down for age and health reasons. Would probably go back here again if we get another dog.
Very great experience, doctor talks to you thoroughly and explains everything. Everyone there was very nice and prices seemed reasonable. They let you know the price of everything before you go through with what the doctor thinks is best. What a great place. I understood everything that needed to be done and made me feel comfortable with everything that was being done with my dog. I officially like vets. Thanks for awesome service! Melissa
Great service, always friendly and the costs are not as high as some other ani.al clinics.
Had a good experience each time we visit. They take good care of our pup and they're very friendly and helpful
I brought my 12 year old Min pin here for some major dental work -- this dog looked like the grim reaper and afterward was like a brand new dog! The doctors and staff are fantastic and the prices are beyond reasonable! I would highly recommend this clinic!
The staff are all very knowledgeable and friendly. They are always on time and take great care of all my pets. Whenever I have questions for them they are more than happy to answer them and provide suggestions to help keep my pets happy and healthy.
Good experience and no waiting at all, took my dog and I right into the exam room.
Never have a problem with the service for what needs to be done
Very competent and they always go the extra mile.
Very helpful at this bad time for ticks. Thank you.
The vets. Are extremely honest and careful with my cat. Made me feel comfortable and helped my cat. Will go nowhere else.
Before this time, I would give this hospital 5 stars. When something happened to my cats, I would like to bring the picture to ask them first, it's easier for me. I don't want to bring my cats and then nothing happens. It's hard for me to take them outside. They were patient and they were not like other hospitals: We cannot see from the picture, you have to bring your cat here. They are not mean to just earn money. However, this time, I was soooooooooooooooooooooo disappointed. I booked appointment for check one of my cat's ear but I brought two cats there. When the doctor checked her ear, she was not gentle at all!!! When she put the inspection magnifier in her ear and used the tissue to wipe her dirty things in her ear, she used too much strength. My cat's ear was bleeding. My cats are like my kids, I don't want they get a little hurt, why she could do this? Couldn't she make things more gentle? After everything was done, she saw my the other cat, and then she asked my, do you want me to check that cat? I asked her is that extra charge? She said yes. I didn't tell the nurse I want check two cats and the first cat is fine after she checked. Why she wants to check another one? Just want to make money?
my cat is very sick. The staff there are really nice and the doctor there are really professional!
Excellent service, they honestly care
The techs are amazing.
Took good care of my kitten and now hes a big happy growing boy
Great people
They were very friendly and helpful.
We just brought our bull mastiff in for the first time. The staff was wonderful.. We wanted to get her heartworm test but didn't know it was now not in season so instead of just taking the money, they suggested wait until spring which I was pleased about. Our girl has severe anxiety and usually gets really anxious around the vet. She was so calm.. Im just over the moon with them.
They take good care of my pets staff is super friendly
Very knowledgable and compassionate staff — I highly recommend!
Had a friend visit this veterinary hospital for her cat who has been sick for a couple weeks. The first time she went, they ran tests and couldn't find anything wrong. Of course, no one is at fault for this; they asked her if they could perform a blood test upon a second visit, but then my friend noticed that the cat was limping and his leg was sensitive to touch. She raised this concern with Dr. Anna Sekhon. Instead of addressing these concerns in a compassionate, empathetic manner, Dr. Sekhon told my friend that she was wasting her time and that there was nothing wrong with the cat, as if she was in a better position to deem what was 'normal' behaviour for this particular than the cat's own owner. My friend was seen for a total of 3 minutes, and had to pay for a full exam, despite this vet being disgustingly unprofessional and utterly ineffectual. She was scolded for delaying the vet's surgery; apparently this facility has a time management problem, as the vet only allowed herself 5 minutes between this SCHEDULED appointment and her surgery. This isn't even my cat, but I am absolutely appalled at the lack of concern and empathy demonstrated toward both the cat--who was obviously in a great deal of pain--and my friend, who was clearly upset seeing her pet in this much pain for so long. I had attended this clinic with my friend at a prior date and we had seen a different veterinarian; this vet and the rest of the staff were very polite and kind, but this story has filled my soul with seething rage. If you don't like or "have time" to help and treat animals, perhaps you should have chosen a different profession. Needless to say, I wouldn't take my own animals to this clinic if it were the only clinic in the city. I would sooner drive to another PROVINCE than to submit my own animals or those of anyone I know to this lack of professionalism and compassion. Dr. Sekhon: you should be ashamed of yourself. UPDATE: About an hour after I posted this review, the clinic contacted my friend and offered her a free visit in exchange for removing her own review and this one. While the man she spoke to apologized that she was unhappy with the service she received, he did not acknowledge that the service itself was unacceptable. He equally seemed to take issue with the fact that I posted this review on behalf of my friend and her experience, to which I can only say that I did so without her knowledge and of my own volition. Despite the fact that her and I both clearly stated that the rest of the clinic's staff had been pleasant, he claimed our reviews were unfair, as they condemned the whole hospital for the actions of one person. Had he not offered her this free visit in exchange for removing a perfectly honest review--which, for me, calls into question the ethics and integrity of this entire establishment--I may have actually agreed, even if I did say that our previous experiences here had been ideal. After such a display of dishonestly, I can't help but look upon the other textless 1-star reviews with a great deal of suspicion.
I had an appointment booked for 10:15 am and Dr. Anna Sekhon was rushing me out at 10:18. The doctor was very rude and not at all professional. The rest of the staff is very considerate, but I can not get over the blatant rudeness of the two vets at this clinic. I was obviously very upset about my cat being in pain, and the female doctor gave no empathy or consideration to how I was feeling and it was more like if I don't wanna spend more money than leave. The male doctor, Dr. Paul Sekhon then contacted me, not apologizing for the behaviour that was presented, but for how I felt about it. He told me that if I took this review down, he would give me a free exam, which is not only unethical, but also morally wrong. Vets should be more focused on the health of the animals instead of the clinics public image.
We just had to put down one of our fur family due to medical issues. They were very compassionate with us about the entire ordeal. They are always understanding and caring as much as we are with all of our fur family. Wouldn't trust anyone else with their care.
Awesome people so caring
Love the price. Very quick and to the point. Needs to give a little more feel at home attitude.
I Love the way they treat my little girl ???? They treat her with a lot of love.
Very happy humane experience quick professional and Is very good with my dog!
I was very pleased with my vet,they are always helpful.even under sad circumstances. Thanks again the Melanson / Lamont family.
My pets like the doctors. Prices are reasonable!
They are very caring with your loved ones ....
Treated my dog very well recomend this place to any pet owner.
Best vets and staff ever, they are amazing to animals, and their prices are very good????????
My puppy was spayed. They took great care of her. Reasonable prices.
Best place , he saved my puppy who had parvo virus