Reviews of Hollyburn Veterinary Hospital (Veterinarian)

Et cetera

I have been going to Dr. Cropper with my pets since I was a little girl. I think by now I have been a client for almost 15 years. He and his incredible staff are the kindest, most accommodating people I have ever met. I trust them entirely with my animals in any situation. I have never had a single issue with them from billings to surgeries and highly recommend Hollyburn Vet to anyone I know who owns a fur baby.

Quett Lai

I recently had the utmost positive experience with Dr Cropper and his team with my particularly ill cocker spaniel. He had stopped eating and was vomiting and lethargic one night, the next morning, I called two other local West Van vets, to which they all said that they were all too busy to see my dog and was turned away. When I called Hollyburn, they also said they were fully booked, but inquired as to what the issues were. After explaining our situation, they slotted my dog in and said to come immediately. We went quickly to the vet to which they brought my dog in and did xrays and kept him for fluids and observation. There was a blockage in my dog's stomach and required surgery. Dr Cropper performed the surgery despite it being Saturday night and then tended to my dog and kept a watchful eye on him on Sunday, despite being normally closed on Sundays. We got our dog back as well as an enormous plant seed that he had injested that was blocking his digestive system. My dog probably would have died if Dr Cropped had not intervened and we cannot thank him enough. This is the first vet that my Spaniel likes to visit, and we cannot thank Dr Cropper and his team enough. We won't ever go to another Vet in Vancouver ever again.

Carol Espino

Great Veterinary clinic, they were able to fit in my pup last minute and took the time to explain what the situation was.

Ed Hsieh

this is definitely a wonderful Veterinary Hospital, i bring a injured wild birds, the staff is super friendly , would love to help . I feel so much appreciated , this is real Veterinary Hospital !! compare with other Veterinary in a few block away reject me even scare of the wild animal . Hollyburn Veterinary Hospital thank you , I will bring my puppy to your Hospital for sure !! thank you for your sweet heart

Ehsan “Ehsan & Lucky” Khoshdel Nikkhou

The staff has been trained well and Dr has good experience

Julian Ticehurst

Most kind and helpful!

Chrissy da Roza

Our guinea pig Lucy was in need of medical care when a piece of hay scratched her eye and caused some swelling and an infection. We found Dr. Cropper through a friend who's known him for many years. She takes her own pets to see him, and assured us that he has plenty of experience (30+ years), including extensive knowledge of small animals. She also said he's very practical and honest, and never does nor pushes to do more than what's needed. Dr. Cropper was exactly as my friend described, and we're so thankful to have met him. When I initially called the office, it was Dr. Cropper's day off, but his staff got a hold of him and called me back with instructions to pick up Polysporin eyedrops, and give Lucy three drops per day. I was so grateful to Dr. Cropper for so kindly offering phone advice without having seen Lucy (none of the other vets I called would do this). At our visit, Dr. Cropper was kind, gentle, and patient as he thoroughly examined Lucy. My kids and I felt immediately at ease and found him to be very friendly and easy to talk to. We went back today for a one-week follow-up, and Lucy was given the all-clear! Generously, Dr. Cropper said this second appointment was no charge. During both of our visits, we saw dogs, cats, and even an elderly hamster named Miso come and go with their owners. Everyone seemed relaxed, grateful and happy. Clearly, Dr. Cropper and his staff are very much trusted and provide top-notch care. We're his newest fans, and would not hesitate to recommend him to care for any of your pets.

Susan Campbell

Dr. NEIL Cropper of Hollyburn Veterinary Clinic is my favourite Vet of all time❣ I'll give you a few reasons for this. His clinic is the cleanest clinic around. I know this for a fact because I used to work there. He brings a team of students in after school & they clean the clinic with a fine tooth comb. He warms the surgery table & puts the small animals in incubators after surgery. He doesn't gouge his clients with unnecessary bloodwork & tests. He'll work with your budget. These are but a few reasons why I'll recommend him to anyone looking for a new Veterinarian. Trust me. You won't be sorry. S.Campbell.

Richard Amann (Rick)

Excellent. The best.

Jo-Anne Hibbert

Dr. Cropper helped us care for our aging cat Nikko. Nikko has sadly passed away. We just received a hand written sympathy card from Neil Cropper. Thank you Neil very nice gesture and very much appreciated.

Marie Luckhart

Kind caring and knowledgeable people who obviously love the animals they care for.

R M

Dr Cropper is SO kind and knowledgeable. My dog had an emergency with his eye on the weekend, and even though we were not patients, due to the situation he and his staff were able to fit us in. He is extremely knowledgable, and genuinely appears to care for the animals he treats. I would highly recommend this clinic and am ever grateful we were able to be seen and my fur baby treated.

Kimberly Shortreed

Dr. Cropper is great. He treats all our animals(dog,cats,Guinea pig) except our birds. He is very knowledgeable helpful.

Simon Johnston

I've been coming here for years with my pets. Despite moving out of the city I still come here. I wouldn't trust my pets health with anyone else.

Karman S

I couldn't tell you enough good things about this place. Their customer service is impeccable, they accommodated me and my animals perfectly. As well, the price they gave me was 5x cheaper than a different vet. Absolutely incredible vet.

Jennifer Davidson

Kindest, most caring, knowledgeable vet and staff I have ever brought my ferrets to. The vet called me after hours 4 months later to follow up and ensure my fur baby was doing well.

Christopher Alwyn Wright

Wonderful doc. So clean good

Scott M.

Dr. Cropper is great, even calling us on vacation to follow up with our dog when he had an ongoing injury. Best vet I've ever had, takes time to listen, explain, help and follow up.

Lee Gibson

Dr Cropper is the best! We've been going to Hollyburn Veterinary Hospital for close to four years now (since we got our Jack Russell Terrier) and Dr. Cropper and staff are so good with the pets (and with the owners!), calm, but thorough. The staff are also well-trained and accommodating.

luna322jp1

I went to this clinic last year because a small wild bird hit window at my balcony and doesn’t move at the ground. Just it eyes are moving. I bring to the closest vet first but they refused to even check the bird. Then I run to this place, the stuff took this small buddy very gently. Told me that they will take care it until go back to wild life. Doesn’t ask for money also. Really thank you ! I’m sure I’ll comeback here when I get my pet. Reliable vet !

Ray Westhill

I have rarely wanted to go online and write any type of bad review. I completely understand the impact that it may have. But I went to Dr. Cropper a couple months ago for my dog that was throwing up blood and bile. He charged the regular high fee and did a pancreas test. He sent me home and said my dog had mild pancreatitis. Later on we sent our dog to another Vet on the north shore and they immediately did a complete lab test and were in shock at dog's condition. They said if dog was human it would be in ICU. Our dog's pancreas levels were almost 2000 and pancreas was about to rupture. Now with complete information and understanding we move ahead with lots of information on our dogs condition. I did my research and Dr. Cropper did not even check his Pancreas levels, instead charged us for a test that shows abnormal or normal. Our dog was abnormal according to test and he did no further tests. This seems to be a waste of money as you have to know what levels dog is at. Ours was at 2000 which is fatal. Dr Cropper may use outdated tests and his methods and concern was not effective. He told me day of visit if emergency on Sunday call a specific clinic. I was completely shocked as I would expect him to tell us to call him. Reviews are completely deceiving and if I were to go else where from beginning I would of saved my dog major health issues from deteriorating and spending a lot more money. By the way, after calling Hollyburn Vet Clinic and speaking with the super friendly staff, Dr. Cropper never called once to ask our dog's situation.

Jes Vid

Kind, patient and compassionate care in a spotless facility. Dr Cropper and his staff always work with you to provide the best healthcare possible for your pet. We have been coming here for several years with our pets and wouldn't go anywhere else.

Graham Smith

Very caring vets

J.Louise McPherson

Great vet

Vincent Chao

very professional. recommended.

Holli Husband

I just Had my first experience with the clinic, Dr. Cropper and his team were very lovely and present, and kind. Our very unfortunate experience this morning, was made calmer and smoother because of their care. I have a cat hotel, and have met many Vet's. I have not met many as kind as Dr. Cropper. If my cats are in need, I will be bringing them here.

B MacLeod

Was referred here and cannot say enough great things. You are not paying for fancy overhead - just down to earth quality care from an experienced professional!

Don Harrison

A RARE GEM ON BELLEVUE, Dr.Cropper and his staff are very caring, knowledgable and experienced at their practice. Our Shitzu had to have surgery for a bladder stone and Dr. Cropper performed the surgery , for half the price of some other vet services. It was such an advantage to have Dr Cropper's office so close to where we live for follow-up visits post surgery. The stress of having a sick pet was so reduced for our family using Dr. Cropper's services. KUDOS TO YOU AND YOUR STAFF