Reviews of Hôpital Vétérinaire Victoria Greenfield Park - Vet et Nous (Veterinarian)

laguimauve blader

(Translated) Very disapointed... (Original) Tres déçue...

Sandra

Use to be a great vet. Now they've become very posh and no matter what we do for our dog or how much experience we have with dogs. Its still isnt good enough; always leaving this vet with negative state of mind. Instead of telling us good things about our beloved pet. We get told problems and something that would cost 5000 dollars. Which is outrageous because i dont know many people that can dish out 5000 dollars even with installments. We went for needles only ended up feeling very discourage and not wanting to return to this vet because we feel we are doing everything wrong.

Ashley Samario

Very friendly staff and prices are not to bad . Estimates were correct and well explained. My cat has skin infection and was given best treatment for his situation. Vet explained treatments well and reassured us he is fine. Vet also answered all our questions and did not rush us out which i liked .She was very nice towards my cat. Will be going back.

Dyrce Salim Lopez

(Translated) Wow! What a beautiful answer ... You make me responsible for your lack of professionalism, knowledge and heart. You disgust me even more. Be sure that I do not advise you and I will never advise you. People I know who also used to go to your clinic are no longer (fortunately). // If I could give 0 stars, I would. ZERO recommended. I have been going to this vet for years and am convinced my little dog passed away much faster from a medication they sent her and they never called for follow up. I spoke with the vet who was treating my dog to complain and never got a response afterwards. When I finish mourning, I will file a complaint with the OMVQ. (Original) Wow! Quelle belle réponse... Vous me faites responsable de votre manque de professionnalisme, de connaissance et de coeur. Vous me dégoûtez encore plus. Soyez sûrs que je ne vous conseille et je ne vous conseillerai jamais. Des gens que je connais et qui allaient aussi à votre clinique, ne vont plus (heureusement). // Si je pouvais donner 0 étoiles, je le ferais. ZÉRO recommandé. Je suis allée pendant des années à cet vétérinaire et je suis convaincue que ma petite chienne est décédée beaucoup plus vite à cause d'un médicament qu'ils l'ont envoyé et qu'ils n'ont jamais appeler pour un suivi. J'ai parlé avec la vétérinaire qui traitait ma chienne pour me plaindre et je n'ai jamais eu de réponse par la suite. Quand je finirai de faire mon deuil, je porterai plainte à l'OMVQ.

C. Desmarais

(Translated) Our old anxious cat is treated there quickly and without it stretching. Vets and techs take the time to pet the animals and reassure them. When we brought a kitten found in the street, in a pitiful state and covered with fleas and ticks, they knew how to put us at ease and take care of us in a good mood. No care required, they take the time to listen to us and make a good differential diagnosis. Excellent clinic. Courteous and attentive staff. Cordial, efficient and truly animal lover! (Original) Notre vieille chate anxieuse y est traitée rapidement et sans que ça ne s'étire. Les vets et techs prennent le temps de caresser les animaux et de les rassurer. Quand nous avons apporté un chaton trouvé dans la rue, dans un piteux état et couvert de puces et de tiques, ils ont su nous mettre en confiance et nous prendre en charge dans la bonne humeur. Pas de soins imposés, ils prennent le temps de nous écouter et de faire un bon diagnostic différentiel. Excellente clinique. Personnel courtois et attentif. Cordiaux, efficaces et vraiment amoureux des animaux !

Frederike Berube

(Translated) Very good vets who took care of my little Salem???? (Original) Très bons vétérinaires qui ont soignés mon petit Salem????

Sebastien Raymond

Do not go for exotic pets

bingbang padawan

Cheapest place I found for the anti-puces! You can buy a box of 6 or buy each treatment separately.

tania mora

Estimates are a scam, I took my dog to clip his nails...they found an infection & made a $600 list of absolutely necessary procedures...when I told them I didn't have the money they trimmed down the list to $200 ...but when I went to pick him up a few hours later the bill was over $300...not impressed!

Viktor Artworks

Super good vet, but receptionist... geez no. I've called multiple times to talk with the Vet because we agreed on some later treatment for my cat and she literally refuses to let me talk to the vet or technician under any circumstances, insist i have to come back get a new exam, etc. Like, i'm sorry, no, I spent 1600$+ in exams there in 1month so we found what she had and agreed if it was reoccurring, that we would directly go to treatment B. But hey, no way to be able to speak to the vet or technician themselves because "no no no". Well, guess I'll go elsewhere, which really sucks because the Vets are AMAZING and totally understood the situation and were being so gentle with my animal.

Atenea ARCE

Went today to the clinic at Greenfield park and got very Bad client service , I only requested a Health Certificate for my dog, cause I'll be travelling soon and was surprised in a very bad way that they didn't want to give one , even though I paid for the consultation , I asked for it in my first visit and it was refused but I thought it was a misunderstanding then I came back today and found the same attitude even the secretary was angry and I still don't know ¿WHY?.

Maryse Raymond

If u want vet for exotic pet, don't bother. I had an appointment for a follow up. Due to the weather I called to reschedule. Imagine my surprise when she told me that today was her last day and they hadn't found a replacement. She referred me to laval without taking into consideration where I lived. She then referred me 2 someone closer. "A specialist which I had seen 2 years ago. She's a specialist because she likes small animals???? ". My initial appointment was yesterday but was canceled for personal reason by vet . Used to b that animals had better care then human beings. I guess the vets have caught up to human drs

Marie Andrée

(Translated) The service with technicians and veterinarians is very professional and courteous. It is rather the service with people at the checkout that lacks welcome and smile. On several occasions the person was firm, not smiling and very cordial. In addition, I receive every month (yes every month for over a year) more than 4 to 5 phones, from the clinic, to remind me of the treatments of my dog. I have said several times that they do not need to do it and that I will not answer because I would call back myself, but nothing changes. And to this was added, recently, text messages to remind me of his treatments ... This type of service is more like sales under pressure than a customer service focused on the need and the reality of the customer . (Original) Le service avec les technicien-nes et vétérinaires est très professionnel et courtois. C'est plutôt le service avec les personnes à la caisse qui manque d’accueil et de sourire. À plusieurs reprises la personne s'est montrée ferme, pas souriante et très peu cordiale. De plus, je reçois à tous les mois (oui à tous les mois depuis plus d'un an) plus de 4 à 5 téléphones, de la part de la clinique, pour me rappeler les traitements de mon chien. J'ai dit plusieurs fois qu'ils n'avaient pas besoin de le faire et que je ne répondrais plus, car je rappellerais moi-même, mais rien ne change. Et à cela s'est ajouté, dernièrement, des textos pour me rappeler ses traitements... Ce genre de service s'apparente plus à de la vente sous-pression qu'à un service clientèle axé sur le besoin et la réalité du client.

ruby yanelly mayorga varela

(Translated) Excellent, (Original) Excelente,

Serge Dumont

(Translated) I am not at all happy with my visit, I have brought my cat who appeared amorphous with a little shortness of breath for about 3-4 days. he is a 10 1/2 year old Himalayan cat who is always healthy and never goes outside. The vet tells me it seems to be something in the heart and maybe fluid in the lungs. The cat is braided and given oxygen. She comes back to see me to tell me that we need to do more tests and an X-ray and keep him under observation for a few hours. The cost for this is $ 700 and I am asked to pay in advance otherwise I leave with the cat. I signed yes and I am leaving; about 1 hour later my wife receives a call that the cat is in respiratory distress in critical condition and is dying, I went to get my cat crate and to receive my bill itemize, but I did not receive it, she says quite simply that it is the fees. from the clinic 700 dollars for 1 30 hospitalization I find that little service is very expensive. (Original) je ne suis pas du tout satisfait de ma visite, j'ai apporté mon chat qui semblais amorphe avec un peu de souffle court depuis environ 3 a 4 jours. c'est un chat de race himalayen de 10 1/2 ans toujours en bonne santé et qui ne va jamais dehors. La vétérinaire me dit que sa semble être quelque chose au niveau du cœur et peut-être du liquide dans les poumons. Le chat est tressé et on lui donne de l’oxygène. Elle revient me voir pour me dire qu'il faut faire d'autres tests et une radio et le garder en observation quelques heures . Les frais pour cela sont de 700 $ et on me demande de payer d'avance sinon je repart avec la chat. J'ai signé oui et je quitte; environ 1 heures plus tard mon épouse reçois un appel que le chat est en détresse respiratoire dans un état critique et il se meurt, je suis aller chercher ma cage a chat et pour recevoir ma facture détailler, mais je l ai pas reçu, elle dit tout simplement que c est les honoraires. de la clinique 700 dollars pour 1 30 hospitalisation je trouve que peu de service c est très cher.

Sam Bryant

Very professional and very thorough. Never worry your pet won't be taken care of here. Their thoroughness extends to their sales approach though as well. $218 to find out our cat has no urinary infection + a quote for $1300 to find out if it might have heart palpitations. One phone call with sales pitch for food, accessories, etc, before picking up the cat. Another sales pitch while picking the cat and a follow up call 3 days later with another pitch for the same items. Again, not a bad vet, they just reinforce the unfortunate profiteering reputation the veterinary industry is known for.

George Tsoukala

Great place!!! I don't know for people that had a bad experience at this place but, in my defense. I been bringing all my dogs to this vet for years and they always manage to keep me satisfied. Good service, good prices!

Bruno Caillé

(Translated) I would like to sincerely thank the entire team at the Greenfield Park clinic who, with their advice and their great passion for animals, prolonged the life of our 15 year old cat, Domino, by more than 6 months while he was seriously ill. And this, without ever falling into relentlessness. Dr. Riendeau and Dr. Lepage, a huge thank you for these precious months. You have made an incredible difference for our little family and we will always appreciate it. Your availability to take care of our little feline, even during your vacation, deeply touched us and demonstrates the dedication of the veterinarians of this establishment. (Original) Je tiens à remercier sincèrement toute l'équipe de la clinique de Greenfield Park qui, de par leur conseils et leur grande passion pour les animaux ont prolongé la vie de notre petit chat de 15 ans, Domino, de plus de 6 mois alors qu'il était gravement malade. Et ce, sans jamais tomber dans l'acharnement. Dre Riendeau et Dre Lepage, un énorme merci pour ces précieux mois. Vous avez fait une différence incroyable pour notre petite famille et nous l'apprécierons toujours. Votre disponibilité pour vous occuper de notre petit félin, même pendant vos vacances nous ont profondément touché et démontre bien le dévouement des vétérinaire de cet établissement.

denis meinguet

(Translated) HE WANTED TO KILL him ....... We healed him ourselves We went to this veterinarian on February 12 with our Maltese dog. He stayed on the cot and could not swallow anything. The vet tells us that he probably has something in his brain that is paralyzing him. So the dog must stay there for treatment. Two days later, we receive a call telling us to present this because the dog was not going to spend the day. Once there, he brings us the dog, which is even worse than when we brought it. The vet strongly suggests euthanizing us. We decide that it is better for the dog to die in his living room even if the veterinarian tells us that it will create great unnecessary stress. When we get home we give him gatorade, maple syrup and water without any medicine. Day 2 the dog regains strength and is able to walk a bit. He drinks water by himself Day 3 he walks normally is able to eat Day 4 complete healing Brief after an invoice of $ 1008.64 a dehydrated dog (as if he had had no basic care) And a proposal to have our dog killed with our experience with this veterinarian was a disaster. Here is my dog on day 4 who could have been killed by this incompetent veterinarian (Original) IL VOULAIT LE TUER.......Nous l'avons guéri nous même Nous sommes aller à ce vétérinaire le 12 février avec notre bichon maltais. Il restait coucher sur le coter et ne pouvait rien avaler. La vétérinaire nous dit qu'il a probablement quelque chose au cerveau qui le paralyse. Donc, le chien doit rester là-bas pour ce faire soigner. Deux jour plus tard, nous recevons un appel nous disant de ce présenter car le chien n'allait pas passer la journée. Rendue sur place il nous amène le chien, qui est encore plus mal au point que lorsqu'on la apporté. Le vétérinaire nous propose fortement de l'euthanasier. Nous décidons qu'il est préférable pour le chien de mourir dans son salon même si la vétérinaire nous dit que cela lui créera un grand stresse inutile. Rendu à la maison nous lui donnons du gatorade, sirop d'érable et de l'eau sans aucun médicament. Jour 2 le chien reprend des force et est capable de marcher un peut. Il boie de l'eau par lui même Jour 3 il marche de manière normal est est capable de manger Jour 4 guérison complète Bref après une facture de 1008.64$ un chien déshydraté (comme si il n'avait eu aucun soin de base) Et une proposition de faire tuer notre chien notre expérience avec ce vétérinaire fût un désastre. Voici mon chien jour 4 qui aurai pu être tuer par ce vétérinaire incompétent

Caroline blanchet

(Translated) I admit to having arrived backwards. I needed an urgent appointment for constipation in my cat. The opinions are not too great and my vet closed until January 4. The meeting of these superb past, professional welcome and professional veterinarian. They came to me with several plans, and it was taken into consideration that I would finish my follow-up with my vet. I didn't feel like I was being robbed or ripped off and they take the time to advise you well. For a person looking for an emergency place or a veterinarian, I recommend this place. (Original) J'avoue être arrivé de reculons. J'avais besoin d'un rendez-vous en urgence pour constipation chez mon chat. Les avis n'étant pas trop top et mon vétérinaire fermé jusqu'au 4 janvier. La rencontre ces superbien passé, accueil professionnel et vétérinaire professionnel. Ils me sont arrivé avec plusieurs plan, et on prit en considération que je terminerais mon suivi avec mon vétérinaire. Je n'ai pas eu l'impression de me faire voler ou arnaquer et ils prennent le temps de bien te conseiller. Pour une personne qui se cherche une place d'urgence ou encore un vétérinaire, je conseille cette place.

Tony Yayo

My wife and I brought our puppy LUCKY to this veterinarian for an emergency consultation and it was a great experience we appreciate all the staff for there kindness and hospitality. The only reason I gave 4 stars is because I find the prices a bit higher than most other places and also we were not allowed to accompany our baby in the back while they were doing tests and procedures. But all in all they are good and I recommend this place to everyone

Annie Losier

(Translated) Good service in general, courteous staff, but MUCH too expensive and bill exaggerated !! For a urinary problem for my cat, she suggested me treatments / operation / antibiotics etc. For a total bill of $ 1500! Even suggesting I take a financing agreement with desjardins. ..?! Finally, after refusing treatment, she tells me she wants to get some news the next day for fear that he will not stay overnight! Back home sobbing, my cat is in good shape and urine normally! I just changed his diet with urinary food and you're $ 35 for a bag of food instead of $ 1500, I want to know the logic? I will not go there again for sure ... I can understand that they were in good faith, but to scare people into saying that their animal may die, I find that it lacks judgment and ethics! (Original) Bon service en général, personnel courtois, mais BEAUCOUP trop cher et facture exagérée !! Pour un problème urinaire pour mon chat, elle me suggérait des traitements/opération/antibiotiques etc. Pour une facture totale de 1500$ ! Me suggérant même de prendre un financement accord d avec desjardins. ..?! Finalement, après avoir refusé les traitements, elle me dit vouloir prendre des nouvelles le lendemain par peur qu'il ne passe pas la nuit! De retour chez moi en sanglots, mon chat est en pleine forme et urine normalement! Je lui ai simplement changé de diète avec une nourriture urinaire et le tour est joué 35$ pour un sac de nourriture au lieu de 1500$, j'aimerais connaître la logique? Je n'y retournerai plus c'est certain... Je peux comprendre qu'ils étaient de bonne foi, mais faire une peur bleue au gens en disant que leur animal va peut-être mourir, je trouve que ça manque de jugement et d'éthique!

Meihui Luo

I went to renew the prescription for my dog who has heart disease. The service is great and Dre.Claudie is super nice and thoughtful. She did the consultation and explained everything patiently. She also recommended the exams and listed the details and price. However, I haven’t been informed that they charged $25 for each medication prescription until I payed for the invoice. My dog takes 3 medications and one medication with two different doses, which costs $100 for a paper prescription only! I asked for a paper prescription from Vet Rive-Sud last year and it was free. Is it a reasonable charge???