You will be able to see all the opinions of people like you who are buying the services of Hôpital Vétérinaire St-Lambert (Veterinarian) in the area close to Saint-Hubert (Canada).
Nowadays this firm gets a rating of 4.4 out of 5 and the rating has been calculated on 127 reviews.
You may have noticed that the average of ratings that it reaches is very positive, and it's based on a high number of opinions, so we can conclude that the score is very credible. If many people have bothered to value when they've done well, it works.
You know that we do not usually stop to set scores when these are correct and we usually do it only if we've had a problem or incidence...
This Veterinarian is classified in the category of Animal hospital.
It's a good place to have your dog checked up.
(Translated) Courteous personal, make a quick special thank you to DR Arseneault for the calls I often made for my Bouki despite it being at the end of its life, I was still hoping and she always called me back to answer my hesitations and questions. Today I received a note for his death from the clinic and I remember how Bouki loved going to see you. thanks again (Original) Personnelle courtois, rendez vous rapide un merci spéciale au DR Arseneault pour les appels que je faisais souvent pour mon Bouki malgré qu'il était en fin de vie j'espérais toujours et elle me rappelait toujours pour répondre à mes hésitations et mes questions. Aujourd'hui j'ai reçu un mot pour son décès de la clinique et je souviens comme Bouki aimait allez vous voir . Merci encore
(Translated) The worst veterinary hospital. Badly honest vets who will try to bill you over $ 800 ... I don't trust anymore (Original) Le pire hôpital vétérinaire. Des vétérinaires mal honnête qui vont essayer de vous monter des factures de plus de 800$... je ne fais plus confiance
Extensive but good service
I went to DR ARSENEAU...because she's from "down home" NB. LOL I was so happy to have her be my fur baby cat be his doctor. Dr Arseneau took time with me and consoled me after he died suddenly. I will recommend her to everybody who loves their fur babies.
(Translated) I would like to thank the team from the Saint-Lambert Veterinary Clinic for taking care of our little Diego. Recently we saw its state wither in the space of a few hours. They were the only clinic to take us immediately given the urgency of the situation and I do not know how to thank them. Diego was unfortunately almost dead when we arrived. They took care of it the best they could to save it. Unfortunately, he had a relapse during the night and did not survive. We are aware that this was a risk (as we had no way to take her to the 24h emergency room). They came out of work to see him late into the night. I do not know many professionals who take their work so much to heart. A few weeks later we received a letter commemorating our little baby. A small gesture that goes straight to the heart. Thank you from the bottom of my heart for reaching out to us and for being here for us. Cath and Jo (Original) J'aimerais remercier l'équipe de la clinique vétérinaire Saint-Lambert d'avoir pris soin de notre petit Diego. Il y a peu nous avons vu son état dépérir en l'espace de quelques heures. Ils ont été la seule clinique à nous prendre immédiatement vu l'urgence de la situation et je ne saurais comment les remerciers. Diego était malheureusement presque mort lorsque nous sommes arrivés. Elles s'en sont occupés du mieux qu'elles ont pu pour le sauver. Malheureusement, il a eu une rechute au courant de la nuit et n'a pas survécu. Nous sommes conscients que c'était un risque (car nous n'avions aucun moyen de l'emmener aux urgences 24h). Elles sont venues en dehors du travail le voir jusque tard dans la nuit. Je ne connais pas beaucoup de professionnels qui prennent leur travaille autant à coeur. Quelques semaines plus tard nous avons reçu une lettre en commémoration de notre petit bébé. Un petit geste qui nous va droit au coeur. Je vous remercie du fond du coeur de nous avoir tendu la main et d'avoir été présent pour nous. Cath et Jo
(Translated) Great service and good clinic. The only thing I have to complain about is that I was told over the phone that I would need to give my cat medicine for several months and therefore would have to go back a few times. to look for more drugs. So I asked for a prescription to pick up the drugs closer to my home. Once the prescription fees have been paid, I see that there is in fact no renewal, and therefore no need to return to the clinic. It left me with a little bitter taste. (Original) Super service et bonne clinique. La seule chose que j'ai à redire c'est qu'on m'a dit au téléphone que j'aurais besoin de donner un médicament à mon chat pendant plusieurs mois et qu'il faudrait donc que j'y retourne à quelques reprises pour chercher plus de médicaments. J'ai donc demandé une prescription pour aller chercher les médicaments plus près de chez moi. Une fois les frais de prescription payés, je vois qu'il n'y a en fait aucun renouvellement, et donc aucune nécessité de retourner à la clinique. Ça m'a laissé un petit goût amer.
I brought my cat in after her health was on a rapid decline. Ultimately nothing could be done for her given her situation. Everyone was respectful and courteous, attentive and understanding and made the hardest decision of my life to let my cat go just a little bit easier. I cannot thank the staff and Dr enough for handling the situation with the dignity and respect it deserved. I hadn't slept for 2 days and it was noticeable and in that little window of time I felt reassured and confident that it was the best course of action. No unnecessary treatments were pushed, no bs about the situation. It was very straight forward and direct, and I am thankful that my cat Kiwi could spend her last moments around people that cared. So thank you and without a shred of a doubt I recommend this Vet for anyone.
(Translated) My cat was operated on a few years ago. After the operation she had a big pocket on her stomach! They told me that she was going to leave over time but she is still staying with a swollen belly! (Original) Mon chat a été opéré il y a quelque années. Après l'opération elle avait une grosse poche sur le ventre! Ils m'ont dit que sa allait partir avec le temps mais elle est toujours rester avec le ventre gonflé!
Love it! My cats had a great time with them thanks ????
(Translated) Horrible service, people to the money. Never again ! (Original) Service horrible, des gens à l'argent. Plus jamais !
(Translated) Very bad service (Original) Très mauvais service
(Translated) Ki (Original) Ki
(Translated) Very bad experience. Avoid at all costs! Very clearly, this place is for $$$ and not to treat your pet. (Original) Très mauvaise expérience. À éviter à tout prix! Très clairement, cet endroit est pour faire du $$$ et non soigner votre animal.
(*Update March 12th 2021;) My cat's "Horner's syndrome" almost completely gone today, which is reassuring since he didn't see any neurologist. (The only way to see one was by going through an emergency admission in a different hospital.????) Adding 2 stars, because of the happy story ending, despite an extra 4 nights in ICU Feb. 11-14th, 2021, after neutering Feb. 9th 2021; I first chose this veterinary “hospital” for my new highland lynx kitten in 2019, believing "hospitals" had specialists whenever needed... Was later on disappointed to find out it was not the case; We first met with Dr. Marius who's very experienced, willing to share his knowledge, fun and patient. Most importantly, it's possible to always see the same vet, unlike in most other clinics. (Written on Friday Feb.12, 2021) TomThumb, almost 2 y.o, was in hospital this week, to be neutered on Tuesday morning (Feb.9th.) He was well and healthy when i accompanied him on Monday (Feb.8th,) but unwell when i picked him up on Wednesday (Feb.10th.) TomThumb is in ICU since Thursday (Feb.11th,) now diagnosed with HORNER'S syndrome, a severe neurological disorder that is related to an otitis that was diagnosed and treated while in hospital, without me being aware of it. (Cat was well at his annual checkup 2 weeks earlier.) The ear medication Surolan® is ototoxic when eardrums are perforated/ become permeable due to anesthesia, and counter indicated when inspection isn't conclusive... This is written on the label. Whatever scenario, this is shocking news and i am worrying to death! ???? (Pics are from Sept. & Oct. '19 TomThumb has a fan club on IG and TikTok. Both accounts under the name “lynxdoodle” Luckily, there will be more FUN adventures to share for years to come! ????)
(Translated) Excellent clinic! (Original) Excellente clinique!
It's a bit more expensive then other places (30/100$ difference), I wish they had a program for students like me to make it more affordable or have payment installments. I would be able to pursue preventive care more often. If it wasn't for the price, I would give it a 5 star. However, the price is partially justified by the good quality of services and follow up. Most of the staff is friendly and always answer my questions as best they can. I've met three vets. Two of which I personally prefer (Dr.Marius and Dr.Ayotte). They showed extensive knowledge, as well as professionalism. Both clearly love animals and know what they are talking about. However, Dr. St-Pierre and the blonde middle aged assistant did not show the same care for my dog. Perhaps it was a bad day? I'm not sure but I do believe people should at least try and smile. The dog was in pain and they didn't answer questions when at the appointment. I had to call back for answers. Afterall, we care about our pets and trust them blindly... we want to feel reassured, answered... we want to trust you with our pets. A smile doesn't hurt. If it was up to that one time service, my review wouldn't be as good. My cats got the basic vaccinations by Dr. Marius and did not show any pain. In fact, both of my kittens seemed to trust them and felt comfortable being in their care. Dr. Ayotte sterilized my older kitten. I was worried (first pet I sterilize) but she did an amazing job reassuring me and answering all of my questions. Wonderful work. My kitten came back home without any problems, happy, and not in pain. Her stitches are subtle and very well done. I had clear printed instructions on how to care for her at home. I will be sterilizing my second cat there as well. Special mention to the receptionist Myriam. I kept "harassing" with calls and she showed great patient, very friendly, and she listens to our need. She's the main reason why I chose the clinique despite the prices being out of my budget. She left a good impression and I gave the clinique a shot. Overall, pricey but good clinique for our pets. If they could offer payments installments or scaled payments for those who struggle financially like students such as me, it would be a 5/5.
Bad vet. They botched my dogs surgery. Rude when we told them. We wont be going back.
Very good Veterinary hospital. They have been there for many years. Care greatly for the fur babies that go there...
(Translated) Very well received very clean. (Original) Très bien reçu très propre.
(Translated) See you quickly and dedicated staff. We really liked their professionalism. (Original) Rendez-vous rapide et personnel dévoué. Nous avons bien aimé leur professionnalisme.
(Translated) First class (Original) Premiere classe
(Translated) Very fast support for my cat but continuous upsells from the staff ... Too bad. (Original) Prise en charge très rapide pour mon chat mais upsells en continue de la part du personnel... Dommage.
(Translated) Dr. Arseneau took the time to explain to me, a warm team I trust. The fees are reasonable, I recommend this clinic to all! They are passionate about their job. (Original) Le Dr.Arseneau a pris le temps de bien m'expliquer, une équipe chaleureuse en qui j'ai confiance. Les frais sont raisonnables, je recommande cette clinique à tous ! Ils sont passionnés par leur métier.
Great service and friendly employees!
(Translated) I am a 3 star because the service is impeccable the vet and their assistant is great. But the prices are way too expensive. Nearly $ 400 for a castration with a small cat's vaccine will exagerate me when I pay 150 pt with vaccine for my other cat in another vet and offer no means of credit. But hey I made my small pussy opera and I love the experience he listened to and answered the question well. (Original) Je mais un 3 etoile parceque le servicr est impeccable les vet et leur assistante son super. Mais les prix son beaucoup trop cher. Presque 400$ pour une castration avec vaccin dun petit matou ses exagerer quand jai payer pt 150 avec vaccin pour mon autre chat dans un autre vet et offre pas le moyen du credit. Mais bon jai fais opere ma petite minette la et jai aimer lexperience il son a lecoute et reponde bien au question.
(Translated) For now, it's okay. (Original) Pour l'instant, ça va.
(Translated) Excellent professional service with Dre St-Pierre. Very attentive to my dog Arthur who had a persistent skin problem for more than a year, everything was resolved in less than a month with Dre St-Pierre. Highly recommend, very attentive and pro-active! (Original) Excellent service professionnel avec Dre St-Pierre. Très attentionnée avec mon chien Arthur qui avait un problème de peau persistant depuis plus d'un an, tout c'est résolu en moins d'un mois avec Dre St-Pierre. Recommande fortement, très à l'écoute et pro-active !
(Translated) Excellent listening from veterinarians and TSA, affordable prices, you feel confident. No matter the vet, we always have good care. Thanks on behalf of Pixel, Pimpo and Pakora. (Original) Excellente écoute de la part des vétérinaires et TSA, prix abordables, on se sent en confiance. Peu importe le vet, on a toujours de bons soins. Merci de la part de Pixel, Pimpo et Pakora.
(Translated) High quality veterinary hospital with outstanding service, warm and respectful of our animals.I highly recommend this place !! (Original) Hôpital vétérinaire de grande qualité avec un service hors pair, chaleureux et respectueux de nos animaux.Je vous recommande fortement cette endroit !!
THEY SAVED MY CATS LIFE!
(Translated) Staff very welcoming and pleasant. Veterinarians take the time with us. After trying several clinics, this is definitely where I will return. (Original) Personnel très accueillant et agréable. Les vétérinaires prennent bien le temps avec nous. Après avoir essayé plusieurs clinique, c'est définitivement où je retournerai.
(Translated) I vaccinated and dewormed my cat at this clinic and wow what a service! Dr. Thibault is very attentive and takes all the time necessary to answer our questions! she is kind and professional! A big congratulations also to the technicians, very nice and attentive, they have their job at heart and it seems! Clinic very clean and very nice to do all the consultation and even the payment in a closed room. I keep their address carefully! (Original) j'ai fait vacciner et vermifuger mon chat a cette clinique et wow quelle service! Dre Thibault est très à l'écoute et prend tout le temps nécessaire pour bien répondre à nos questions! elle est d'une gentillesse et d'un professionnalisme! Un gros bravo aussi aux techniciennes, très gentille et attentionné, elles ont leur métier à cœur et ça parait! Clinique très propre et très agréable de tout faire la consultation et même le payement dans une salle fermé. Je garde leur adresse précieusement!
(Translated) We are well received and the service is very good !! (Original) On est bien accueilli et le service est très bien !!
(Translated) Thanks to the HVSL staff for their warm welcome and exceptional grooming service. (Original) Merci au personnel de HVSL pour leur acceuil chaleureux et le service de toilettage exceptionnel.
(Translated) Impeccable service (Original) Service impeccable
(Translated) Really very good. (Original) Vraiment très bien.
(Translated) Do not call back to answer our questions following surgery (Original) Ne rappelle pas pour répondre à nos interrogations suite à une chirurgie
(Translated) Very nice people, Congratulations for the good service :-) (Original) Des gens très gentils, Bravo pour le bon service :-)
Great staff
(Translated) Good vet. Very courteous and they really like what they do. (Original) Bon vet. Très courtois et ils aiment vraiment ce qu’ils font.
(Translated) Very professional staff, excellent service and great advantages of being open every day. (Original) Personnels très professionnels, excellent service et gros avantages d'être ouvert à tous les jours.
We have been going to this hospital for nearly 20 years, having brought not only our pets but also those of our friends and families. Dre Janique Arseneau and her team have done an outstanding job every single time of helping us with the care of animal companions. They do offter a variety of services, and are able to do most of the common test/procedures themselves onsite. If you are looking for quality care from a team that clearly loves animals, I would strongly recommend you that you consider Hôpital Vétérinaire St-Lambert.
Dr. Arseneau has been taking care of my dog for the last 9 years and has been always great. Twice we needed to use the services of other vet clinics because of emergencies and both times were dissapointments in regards of services and prices. She is a great veterinarian, very attentive, always available and always follows up with phone calls. Highly recommend her!
I would never bring any of my fur babies anywhere else. We are treated with respect and dignity. They are reliable and take my concerns very seriously.
I called this vet clinic in a panic as my dog ate about 10-15 Tums extra strength. In my panic I called the wrong vet clinic, they still took the time to councel me. Gave a me a lot of information and were super professional and compationate. I really appreciate their help. Thank you to the vet, to the nice receptionist/technician you both helped a lot. I really appreciate it.
(Translated) IT'S CLEAN! They are well equipped! You can tell they love animals! It feels good, we feel confident. I will definitely go back there. (Original) C'EST PROPRE! Ils sont bien équipés! On sent qu'ils aiment les animaux! Ca fait du bien, on se sent en confiance. C'est sur que je vais y retourner.
Amazing first visit to this vet. I transfered my file from the vétérinaire Victoria because they have been so incompetent and charge way too much. In ONE visit, Dr Marius was able to diagnose my cat with a problem he has had for YEARS, and the other vet could not figure out or kept telling us more tests were needed. Dr Marius did so without any extra tests. He was a kind and gentle doctor and I feel like I can regain my trust in vets again. Thank you so much ????
(Translated) To the care for our animals. (Original) Aux petits soins pour nos animaux.
(Translated) Very good advice for my old cat and they took good care of him !!! Thank you (Original) Tres bon conseil pour mon vieux chat et ils en ont bien pris soin !!! Merci
Each time we've had a health concern with our Frenchie we've been able to be seen same day. My absolute favourite is Dr Arseneault who not only switched effortlessly to English when I wasn't catching the information in French, but also really made me feel she cared and wanted the best for Gucci. Can't ask for more!
(Translated) Very bad beast on the phone I'm disappointed stinks Never very expensive not able to tell the real deal (Original) Très mauvais bête au téléphone je suis déçue pue Jamais très cher pas capable de dire les vrai affaire
Great service supper nice staff they took really good care of my kittens
(Translated) Excellent service! (Original) Excellent service!
Made an appointment for our new kitten because reviews were amazing. Kitten needed her vaccination. I had Dr Arseneau and she was perfectly bilingual and very friendly. Not only did Trixie not seem to even feel the needle the dr even applied her nail caps very quickly and efficiently. I do believe I have found out permanent Vet Clinic :) I’d also like to mention the assistant was also super friendly and very doting with Trixie. She held her to calm her little nerves. The receptionist was also friendly! All around best experience:)
(Translated) I love all the staff, including veterinarians, health technicians, groomers, secretaries ... All are smiling, listen and answer our questions well and know how to advise us. Have always taken good care of my little dog and reassured me of my concerns. (Original) J'adores tout le personnel que se soit les vétérinaires, les techniciens de santé, la toilleteuse, les secrétaires... Tous sont souriants, à l'écoutent et répondent bien à nos questions et savent nous conseillers. Ont toujours bien pris soin de mon petit chien et de me rassurer ds mes inquiétudes.
(Translated) not good (Original) pas bon
(Translated) Charges $ 260 to take tests and is not even able to give official results. Real thieves. (Original) Charge 260$ pour passer des tests et n'est même pas capable de donner de résultats officiels. De vrai voleurs.
(Translated) Always a very good service, in case of emergency it takes you the same day or the next day free of charge like other emergency hospitals do! I recommend it ! Very clean ???? (Original) Toujours un très bon service, en cas d'urgence il te prenne le jour même où le lendemain sans frais comme les autres hôpitaux en urgence le font! Je vous le recommande ! Très propre ????
(Translated) Very good care for pussies and kittens and adequate staff but unfortunately like all others we get ripped off for care and medicine. (Original) De très bon soins pour pitous et minous et personnel adéquats mais malheureusement comme tous les autres on se fait arnaquer pour les soins et les médicaments.
(Translated) Are professional and very kind to our animals !!! (Original) Sont professionnelle et très gentil avec nos animaux !!!
(Translated) Excellent service. (Original) Un excellent service.
(Translated) Very attentive, we had an emergency with our dog Touki and they greeted us without hesitation. Thank you ! (Original) Très attentionné, nous avions une urgence avec notre chien Touki et ils nous ont accueilli sans hésitation. Merci !
(Translated) Excellent customer service, both for you and your pet. (Original) Excellent service à la clientèle, autant pour vous que votre animal.
(Translated) Excellent service (Original) Excellent service
All employees are friendly
(Translated) Always a top of the line for our Schnauzer and Abisin. Dr. Arseneau and are equipped with his super. In addition there is stock of a good variety of food. We use the Presciption Diet T / D recommended by the vet and big difference on several levels. Thank you for the good service! GOOD JOB! (Original) Always a top of the line service for our Schnauzer and Abisin. Docteur Arseneau et sont equipe son super. De plus il on en stock une bonne variete de nourriture. On utilise le Presciption Diet T/D recommande par le vet et grosse difference a plusieurs niveaux. Merci pour le bon service! GOOD JOB!
(Translated) Doctor Arsenault did a good job without charging unnecessary fees. (Original) Docteur Arsenault a fait du bon travail sans charger des frais inutiles.
Really great staff, spoke English with me to find the best quality of care and so I could better explain myself. Didn't push any unnecessary treatments on me and understood I was on a budget. Very sweet and my cat Theo absolutely adored the vet and vet technician. Really impressed with the standard at this vet!
(Translated) A word of advice, ALWAYS look before on the order of veterinarians of Quebec, if your veterinarian has the skills to care for your animal. I had my veterinarian who worked there for my little turkey pig, and one day I called to make an appointment and she no longer worked there that I was told, so I asked if there was another veterinarian for exotic animals, the receptionist went to see me and said yes and gave me an appointment during the day. But the truth is that the veterinarian that I am going to see at this clinic, was not competent to treat my little titilla, she hurt him, and not wanting to be known, she told us and my partner that she was dying and that nothing could be done for her, that she had a tumor. She wasn't even a year old yet. So if I would have dropped out at the right time and I would have listened to it, I would no longer have my tickle today. At the time very annihilated, I could not believe it so I decided to go ask for another opinion, to a veterinary clinic which was more specialized in exotic animals. I said to myself she is dying ok, but we can save her, I am crazy about the price that it costs. So the same evening, I had an appointment, and the veterinarian I saw told him the opposite, what was going well, what had to urinate a lot of blood probably because of what the other had done as a test, that she was not dying, only chalks in the bladder. So, pay close attention to the clinic you are going to and I do not trust the veterinarian if he tells you that they are competent to care for your animal, often they are there only to make money and not for the well being of your pet. As unfortunately I had at this clinic. I advise against or check well before on the order of the veterinarian. (Original) Petit conseil, regarder TOUJOURS avant sur l'ordre des vétérinaires du québec, si votre vétérinaire a les compétences pour soigner votre animal. Moi j'avais ma vétérinaire qui travaillais la bas pour mon petit cochon dinde, et un jour j'ai appeler pour prendre rendez vous et elle ne travaillais plus la qu'on ma dit, donc j'ai demander si il y avais un autre vétérinaire pour les animaux exotiques, la réceptionniste est allez voir et ma dit oui et ma donner un rendez vous dans la journée. Mais la vérité est que la vétérinaire que je suis allez voir a cette clinique, n'étais pas compétente pour traiter ma petite titille, elle lui a fais du mal, et ne voulant pas qu'on le sache elle nous a dit a moi et mon conjoint qu'elle étais mourant et qu'on ne pouvais rien pour elle, qu'elle avais une tumeur. Elle navais même pas un an encore. Donc si j'aurais laisser tomber a se moment et que je l'aurais écouter, je n'aurais plus ma titille aujourd'hui. Sur le coup très anéantit, je ne pouvais pas y croire alors j'ai décidée d'allez demander un autre avis, a une clinique vétérinaire qui étais plus spécialisé en animaux exotique. Je me disais elle est mourant ok, mais on peut la sauvée, je men fou du prix que sa coute. Donc la soirée même, j'ai eu un rendez vous, et le vétérinaire que j'ai vu, lui, ma dit tout le contraire, quelle allais bien, quelle avais uriner beaucoup de sang surement a cause de ce que l'autre lui avais fait comme test, quelle n'étais pas mourante, seulement des craies dans la vessie. Alors, faite très attention a la clinique que vous allez et je faite pas confiance au vétérinaire si il vous dit qu'il sont compétent pour soigner votre animal, souvent ils sont la que pour faire de l'argent et non pour le bien être de votre animal. Comme malheureusement j'ai eu a cette clinique. je déconseille ou vérifier bien avant sur l'ordre des vétérinaire.
(Translated) Best clinic (Original) Meilleure clinique
(Translated) The vet made no effort to clean the cage and the cat when he peed in it, a very ordinary service. In addition, we have the impression that they are there to sell the services and raise the bill. (Original) La vétérinaire n'a fait aucun effort nettoyer la cage et le chat lorsqu'il a fait pipi dans celle-ci, très ordinaire comme service. En plus qu'on a l'impression qu'elles sont la pour vendre les services et faire monter la facture.
They really take care of your animals. We went the first time for an emergency and now it is the only place we go.
(Translated) Professionalism and kindness (Original) Professionnalisme et gentillesse
(Translated) Good reception and good support Speed and no waiting (Original) Bon accueil et bonne prise en charge Rapidité et pas d'attente
fast and helpful. the vets treated my can't really gentle
Great vets, always so friendly and give great advice and care to my pet.
(Translated) Very welcoming staff, young but experienced veterinarian. Very satisfied with this clinic. (Original) Personnel très accueillant, vétérinaire jeune mais expérimentée. Très satisfaite de cette clinique.
(Translated) Mediocre service, the beast veterinarian. My cat was seriously ill, but the veto told me that everything was fine, and that there was nothing serious. The next day my cat's condition deteriorates even more. I had to go see another doctor. (Original) Service médiocre, la vétérinaire bête. Mon chat était gravement malade, mais le veto m’a dit que tout allait bien, et qu’il n’y avait rien de grave. Le jour suivant l’état de santé de mon chat se détériore encore plus. J’ai du aller voir un autre docteur.
(Translated) Veterinarians are very competent, the case of my cat was not simple and they treated it, hands down. (Dr. Arsenault operated on my cat and Dr. Laforte explained me very well). We see that they have the health of animals at heart. Ms. Isa, I can not believe we're talking about the same clinic. I recommend them, are very professional, in short nothing to say negative. (Original) Les vétérinaires sont très compétents, le cas de mon chat n'était pas simple et ils l'ont traité, haut la main. ( Dre Arsenault à opéré mon chat et Drs Laforte m'a très bien expliqué ). On voit qu'ils ont la santé des animaux à cœur. Madame Isa, je peux pas croire que nous parlons de la même clinique. Je vous les recommandes, sont très professionnels, bref rien à dire de négatif.
(Translated) The personnel is very professional (Original) Le personnel est très professionnel
(Translated) Impeccable service. Courteous staff. (Original) Un service impeccable. Un personnel courtois.
(Translated) They have the passion of animals take the time to fully explain the medication and care. (Original) Ils ont la passion des animaux prennent le temps de bien expliquer la médication et les soins.
(Translated) The groomer does a remarkable job !!! (Original) La toiletteuse fait un travail remarquable !!!
I used to go there but stopped. The service has decreased a lot while it was becoming always more expensive. A few of my friends were also going there and they started to overcharge one of my friend. For me, this has a great impact, so it convinced me to move my business somewhere else.
(Translated) So a great team !! I really appreciated the telephone follow-ups ..... A big thank you to Dr.Laforte for the good care with Finn ... you are a pearl ....... thank you also to Dr.Thibault for your kindness! ! (Original) Tellement une belle équipe !! J'ai vraiment appreciée les suivis téléphoniques.....Un gros merci Dr.Laforte pour les bons soins auprès de Finn ...vous êtes une perle .......merci aussi au Dr.Thibault pour votre gentillesse !!
(Translated) Last December 31, my cat seemed to be suffering. I phoned the hospital, left a message on answering machine and received a call from Dr. Arsenault within 20 minutes. After telephone consultation, she offered to see my cat the next morning, January 1st. The cat had an abscess and required antibiotics and analgesics. I was happily surprised at such a quick service, this New Year's Eve, and also considerate. I would have been very unhappy to see my pet suffer several days if I had not had access to such a service. Thanks to Dr. Arsenault who agrees to see the patients even during the holidays. We would like humans to be treated as well ... (Original) Le 31 décembre dernier, ma chatte paraissait souffrir. J'ai téléphoné à l'hôpital, ai laissé un message sur répondeur et ai reçu un appel du Dr. Arsenault dans les 20 mn. Après consultation téléphonique, elle m'a proposé de voir ma chatte le lendemain matin, 1er janvier. La chatte avait en effet un abcès et requérait des antibiotiques et des antalgiques. J'ai été heureusement surprise d'un service aussi rapide, ceci une veille de Jour de l'An, et aussi prévenant. J'aurais été très malheureuse de voir mon animal souffrir plusieurs jours si je n'avais pas eu accès à un tel service. Merci à Dr. Arsenault qui accepte de voir les malades même durant les congés. On aimerait que les humains soient aussi bien traités...
(Translated) Professional, attentive, super nice and love animals. This is what we felt. Thanks to the vets and assistants. I recommend this vet. (Original) Professionnel, à l'écoute, super gentil et aiment les animaux. C'est ce que nous avons ressenti. Merci aux vétérinaires et assistants. Je recommande ce vétérinaire.
The vet we got was really caring and she took a lot of time just to answer our questions and she even called us back after her shift was done. She is really dedicated and she clearly loves what she's doing.
(Translated) My 11 year old poodle has received a cleaning and several extractions and she is doing wonderfully! Thank you for your thoughtful care! (Original) Ma petite caniche de 11 ans a recu un nettoyage et plusieurs extractions et elle se porte a merveille! Merci pour vos soins attentionnés!
(Translated) Like dentists ... it's not cheap, but very attentive service ???????? (Original) Comme les dentistes...ce n'est pas donné, mais service très attentionné ????????
(Translated) Dr. Marcius very professional. Courteous staff. Clean clinic. I would give 3.5 out of 5 because they did not give me the right tools to feed my companion (syringe too small and food not suitable) and that my cat ended up being euthanized despite the treatment prescribed (I do not blame the veterinarian, he is not omnipotent and he did what he could with my financial means). Prices are reasonable compared to other hospitals, but it's still expensive for the average person. (Original) Dr Marcius très professionnel. Personnel courtois. Clinique propre. Je donnerais 3.5 sur 5 car on ne m'a pas donner les bons outils pour gaver mon compagnon (seringue trop petite et nourriture pas adapté) et que mon chat à fini par être euthanasié malgré le traitement prescrit (je ne blame pas le veterinaire, il n'est pas omnipotent et il a fait ce qu'il a pu avec mes moyens financiers). Les prix sont raisonnables comparé à d'autres hopitaux, mais c'est quand même cher pour la moyenne des gens.
(Translated) Welcome! My favorite veterinarian !! (Original) Bonne accueil ! Mon vétérinaire préféré !!
(Translated) Very courteous, kind and good service (Original) Très courtois , gentil et bon service
(Translated) I called the city because I found a stray cat and they told me to bring it there because they will put it for adoption. I called the place explaining the situation and I told them that if the cat could not be adopted I would take it back. The next day, I wake up and see the cat in front of my door. They shave the knot on his back and put it back on the street !!!!!! What kind of veterinarian put a cat on the street !! I called them and they told me that the cat was not adoptable. Is this a valid reason for you? I will never do business with a veterinarian who does not like animals. (Original) J'ai appelée la ville car j'ai trouvée un chat errant et ils m'ont dit de l'amener là car ils vont le mettre en adoption. J'ai appelée l'endroit en expliquant la situation et je leur ais dit que si le chat ne pouvait pas être adopté que j'allais le reprendre. Le lendemain, je me réveille et je vois le chat devant ma porte. Ils ont raser le noeud sur son dos et l'on remis à la rue!!!!!! Quel genre de vétérinaire mets un chat à la rue!! Je les ais appeler et ils m'ont dit que le chat n'étais pas adoptable. C'est une raison valable pour vous? Je ne vais jamais faire affaire avec un vétérinaire qui n'aime pas les animaux.
(Translated) I had a very good clinical service experience for my dog. This is in its last moments and I was able to have a simple and clear diagnosis. Their fees are quite reasonable. (Original) J’ai eu une très bonne expérience de service clinique pour mon chien. Celle ci est dans ses derniers moments et j’ai pu avoir un diagnostic simple et clair. Leurs frais sont tout à fait raisonnable.
(Translated) I would like to thank the whole team (Jakky too ????) for your welcome, your patience and your professionalism???? (Original) Je tiens à remercier toute l'équipe( Jakky aussi ????) pour votre accueil, votre patience et votre professionnalisme????
(Translated) Nice team who like our friends! (Original) Belle équipe qui aiment bien nos amis!
(Translated) I did not like my experience in this veterinary clinic. I found them rather rough with my 8 week old kitten. I was also told about the supposedly mandatory vaccine, but when I contact elsewhere I am clearly told that they are not. Considering the asking price I expected a different kind of service. (Original) Je n'ai pas aimé mon expérience dans cette clinique vétérinaire. Je les ai trouvé plutôt rude avec mon chaton de 8 semaines. On m'a également parler de vaccin soi-disant obligatoire, mais lorsque je contacte ailleurs on me dit clairement qu'ils ne le sont pas. Compte tenu du prix demandé je m'attendais à un autre genre de service.