Reviews of Centre Vétérinaire Rive-Sud (Veterinarian)

7415 Taschereau Blvd, Brossard, Quebec J4Y 1A2, Canada

Average Rating:

DESCRIPTION

You will see the reviews of people who purchase the products of Centre Vétérinaire Rive-Sud (Veterinarian) in the territory close to Saint-Hubert (Canada).

At the present this business has a score of 4.2 over 5 and the score was based on 127 reviews.

As you can see the average score it has is very positive, and it's based on a very large number of reviews, so we may conclude that the valuation is quite faithful. If many people have bothered to give their opinion when they've done well with the service, it works.

As you know, we don't usually bother to write scores when they are positive and we usually do it only if we've had a problem or issue...

This Veterinarian corresponds to the category of Veterinarian.

Where is Centre Vétérinaire Rive-Sud?

REVIEWS OF Centre Vétérinaire Rive-Sud IN Saint-Hubert

Stefan Tzontchev

It is not cheap, but everything that you will ever need for your pet is there.

Dj Fireball

(Translated) Hello ! Thank you very much for saving my cat's life ♥ I was very well received in emergency for my cat who was in hypoglycemia. The reception staff had great compassion for me. The vet really helped me the best she could while staying within my budget. Congratulations to the whole team ! And thank you again for everything. (Original) Bonjour ! Merci infiniment d'avoir sauvé la vie de mon chat ♥ J'ai été très bien reçu en urgence pour mon chat qui était en hypoglycémie. Les employées à la réception ont eu une belle compassion pour moi. La vétérinaire m'a vraiment aidé du mieux qu'elle pouvait en respectant mon budget. Bravo à toute l'équipe ! Et merci encore pour tout.

Tracy Carbonneau

They truly care about your animal

Vasyl Gontar

Friendly staff, good service. Our dog was treated well and was actually happy and calm all throughout his examination.

Sheryl Lacireno

Always great service ❤

Rosa Bella

(Translated) nice staff my dog died on christmas day he accompanied me well in the process (Original) personnel gentil mon chien est dcd la journée de noël il mon bien accompagné dans le processus

Vanessa

(Translated) I had given a 5 * at the time, I had a follow-up in neurology with a specialist, but as my dog does not have a so-called "serious" state they refused to continue the service and sent us back to our neighborhood vet to continue her epilepsy medication ... luckily my vet found a solution to be able to continue her treatment, but seriously to remind me and cancel my appointments and leave us without a solution, it is unacceptable ... ???????? (Original) J'avais donné un 5* à l'époque, j'avais un suivi en neurologie avec une spécialiste, mais comme ma chienne n'as pas un état dit "grave" ils ont refusé de poursuivre le service et nous a renvoyé chez notre vétérinaire de quartier pour poursuivre sa médication d'épilepsie... heureusement ma vétérinaire a trouver une solution pour pouvoir poursuivre son traitement, mais sérieux me rappeler et annuler mes rendez-vous et nous laisser sans solution c'est inacceptable...????????

Sarita Donaldson

We brought our rescue kitten to see Dre Briffod, their opthalmologist. She was kind, patient and extremely knowledgeable. Her technicians are all kind, patient and very skilled. It is expensive, as is the case with all veterinary care, but worth every penny to know your fur baby is in good hands.

Maria Beth Austria

Amazing service, took great care of our Sir Alfonso. The doctors were extremely nice and attentive. Thank you for everything!

Antonio Júnior

If you have an emergency, it's the best Hospital in Montreal to take your pet.

Andreea Ana-Maria

Great staff

Anthony Patulli

Amazing and quick service! Very caring when it comes to diagnosing your dog's health needs. Last time, the doctor was nice and really reassuring when explaining procedures and treatment options. Definitely worth going if you are in an emergency situation with your dog.

Ian Ruthven

Initially a great vet but with time (and maybe a side effect of covid) has degraded tremendously. I don't know if it's a lack of staff or due to COVID protocols but I have received increasingly poor service, very slow responses, a number of breakdowns in communication and overall bad experience. My animals quality of care has diminished. I would no longer recommend this vet.

Mike Dalebozik

Quick emergency service, friendly and competant staff (they almost always have someone bilingual present, and when they don't, the staff does make the effort to serve English speakers as best they can), excellent veterinarians, and they submit your pet insurance claim for you! (You still need to pay, and get reimbursed by the insurance company later, they just save you the hassle of filling out and submitting the forms yourself) Highly recommend if you are looking for a new vet.

Stephanie B

Our cat has been a patient here twice for the same urgent urinary problems, and both times the staff have been amazing. They take care of us quickly and professionally, they follow up on every little detail and have provided overall wonderful service. Yes, going here in an emergency you will pay more than your regular vet, however they are open 24/7 and have all necessities (lab, surgery, etc) on site, so it to be expected. They have always offered us as many options as possible when/if money is an issue and while our cat's care has been a bit expensive, I cannot say enough good things about the service they have given us in exchange.

Josh Camel

Would rather euthanize a healthy pet than make the horrible mistake of bringing them to CVRS. This place needs to shut down and the vets should go back to their real jobs of being car salesmen while the receptionists spend time finishing elementary school. The only good thing about this clinic is that during these tough times their staff make up the frontlines ...

Yves Thibault

Service is excellent and the veterinarian was amazing. Downside they OVERCHARGE LIKE HELL.

Ali Ashoury

Not recommended they are try to charge the customer as much as possible

Carlos Hernandez

Even though it is certainly an expensive hospital, this is one of the places where you get what you paid for. I really appreciate the honesty and transparency of the Vet that took care of my dog Rocko Yesterday. Waiting time was really long but it's completely understandable due to the current covid situation.

Christopher Labre

MURDERER'S IS WHAT THEY ARE,,, AND MURDER IS WHAT THEY COMMIT! DO NOT BRING YOUR DOG THERE... THEY MAY NEVER COME BACK!!!! In addition, and in response to the owners response. Firstly, thank you kindly for confirming for all eyes to see that you did in fact Murder my dog. Just by replying tells everyone reading thar your guilty. Secondly,,, who are you exactly,,, because I assure you I have no idea as this would be the first time I have ever even heard from you. Thirdly, I called one time and spoke with a nice young lady who I had to coerce into giving me information she was not aloud to give me apparently! She eventually confirmed my Bruno was there and was infact dead.... sorry..... killed by appointment at 9pm and scheduled for the dump at 5am. I had to threaten with police just to have him released to me. I had to call random vets just to find him.... convince someone to tell me he was there... threaten to call the cops so I could pick him up and then pick him up on a metal slab at 5am in the morning in the south Shore of Montreal !!! Thank you for writing your guilt for for all to read A******ò

duckie leebrowwski

Some of the coolest people I know are cats. Some of the coolest cats go to this vet.

Magda Soare Matei

They don't care about your dog ... all they care is the money

Rodrigo Schammass

Very professional

Frank Beaulieu

Had to put my dog down :(, but very courteous with him to go throught the process

Dare Devil

24 hours 7 days a week service. Your animals in the very best hands.

anthony karpati

They saved my cat, I thought she was dying right in front of me, so I called cvrs and when my cat came back she looked good as new

Sabrina LEE

It is the worst experience I had today! I have good impression for this hospital before, I went to here several years for my cat that has serious disease. Last year, I did not come and I went to a clinic close to my home and I come back to this hospital again, they have all my cat's file even last year from the clinic, the doctor talked to me no more than 3 minutes because everything in the file. But, they charged me tripled consultant fees like a robber, the doctor said my cat is a "NEW" patient only because we did not come last year.

Alejandra Ornelas

Good caring staff, the vet was very kind and kept me updated while my puppy was in the hospital.

Adrian Bichis

Very clean!

Andy Murphy

Always very helpful!

RAIN D

Brought my cat early this morning and a part from the long wait they were extremely professional and courteous! I was very pleased with the veterinarian and the staff. Would definately recommend this clinic.

Etienne Talbot

(Translated) We consulted with our 7 year old Tonkinese and the vet was very compassionate to tell us that he had end stage chronic kidney disease. She gave us all the options available to us and we were able to make the best decision for our little hairy treasure who accompanied us for 7 years. Thank you for your humanism and your professionalism. (Original) Nous avons consulté avec notre tonkinois de 7 ans et la vétérinaire a fait preuve de beaucoup de compassion pour nous annoncer qu'il avait une insuffisance rénale chronique en phase terminale. Elle nous a donné toutes les options qui s'offraient à nous et nous avons été en mesure de prendre la meilleure décision pour notre petit trésor poilu qui nous accompagné durant 7 ans. Merci de votre humanisme et votre professionnalisme .

Wanderliza Fatoretto

They treat very well my cats

Lynnette McGregor

If I could give this place 10 stars or more I would!!!! Dr. Jacques Dupuis and his wonderful surgical team (Catherine and Patrick) handled my puppy's fractured femur like champions! I live 10 hours from this specialized center and he promptly called me back to address the situation and rapidly gave me an appointment! Dr. Dupuis had to operate on my other labrador's cruciate ligaments several years back and he did a fantastic job then as well! He is so professional - you do not want to miss out on him in the unfortunate circumstance that your fur baby needs a surgery! Thank you for giving my baby Hershey the chance at a quality of life she otherwise would not of had if you had not been there to rapidly assist her. We look forward to seeing you at our follow-up appointment! Also important to mention was the friendliest of the staff - they greeted me so kindly when I first walked in the door. Such a warm experience even though I was living such a stressful time worrying about my puppy! And to those individuals always grumbling about the cost - well, reality check to all, this is a fraction of what OUR health care bills would cost if we did not have Quebec RAMQ cards. Yes, I agree it is expensive, but this is what it costs. They are not ripping us off! We cannot expect to pay a mere 100 dollars for the use of state of the art equipment (CT scanners, ultrasounds, endoscopy and fluoroscopy suites etc) and for the professional service rendered by the doctor. If you do not like their price tags - get animal insurance! Go to this clinic - you will not be disappointed - and trust me, your pooch will thank you! Lynnette McGregor, Gaspe

Passion Aviation

My cat started vomiting & diarrhea for 2 days. It wasn't eating nor drinking.Since my clinic was busy and full, i went to a different walk-in clinic in taschereau where they did x-ray and gave me anti vomiting pills(which didn't work) Later that night, my cat started vomiting again, so we had to bring it to Centre Vétérinaire Rive-Sud around midnight since it was dehydrated. *The lady at the reception was professional and really nice . *The waiting time considering the circumstances(covid,12 midnight) was good, 3 hours from start to finish. *The Doctor and Technician both were professional & great. Doctor recommended that the cat stay overnight to do a partial blood test,stool test and IV. The fee for that was 1000 dollars which we couldn't afford.So then she offered us an alternate solution which was reasonable.It was 432 dollars and that included the consultation fee($175) + 3 medication prescription+shot of anti nausea +shot of saline/electrolytes+ 4 different can food. I could safely say that the treatment worked and our cat felt much better the second day. Today he is back to normal, playing and happy. They might be more expensive than other places that's true, but when its an emergency around midnight, it might explain the expense.They treated my cat very well when the other clinic couldn't(which we paid 132 for x ray &anti vomiting pills. So you really get what you paid for. I would Recommend it to my friends & family

Adrian Ami Blackwolf

excellent service, the vet, dr. allen, really listened to all my worries concerning my aging cat and gave her the best treatment possible under the circumstances. kind of expensive for emergencies outside of regular hours, but still worth every penny.

Bob Kalyniw

The doctors and staff are all very kind, patient and understanding. Even when the is a very difficult decision to make, they allow you the time to think and support you regardless of what your final decision ends up being. I thank them all for helping us through a very heart wrenching time.

Lulu Lemon

This is an excellent clinic they preformed emergent surgery on my dog 2 days before Xmas, thank you

Stephan Bolduc

Fridley staff, wide range of services. Veritable coast options.

Josee Robert

They answered my question kindly. I didn't feel they were trying to get me in their clinic on weekend rates. Told me what to do until I see the vet on Monday.

Marc Gendron

Excellent 24/7 emergency vet and a great little shop for food etc that is open late.

Sebastien A

Took care of our loved one, a little pricy but they are specialists so it is expected.

Bisworanjan Samantaray

Gd n copearative

Nisha Coleman

We brought out Bernese Mountain Dog here with an aggressive case of Malignant Histiocytosis. The oncology team was incredibly kind, professional and treated our Lily so well that she never even hesitated when coming back for treatments. We were not seeking a cure, just palliative care to prolong our time with her as much as we could and keep her comfortable. Can't tell you how reassuring it was to know that she was well cared for in her last months. As for the price, owning a pet comes with costs and this is part of what you sign up for when you adopt a pet. You can't know what illness/injuries your pet will face but as their caretaker you must be prepared. I suggest pet insurance as a way to ease the costs of care. I believe that those bemoaning the prices are simply out of touch of the cost of healthcare for any living creature. Thank you to Louis-Philippe de Lorimier and the oncology team for treating Lily so well and helping us through those difficult months.

Jo-Ann Halstead

Our kitty foolishly ate a piece of string last night and we took her to this centre for their their help. They picked up the phone straight away and attended to her as soon as they were able to. They were absolutely lovely and solved the issue quickly and efficiently - we were back home in three hours. We will definitely go back if needed and are so grateful for their help. Thank you for your professionalism and for saving our cat!

Stephane Pellerin (KAIOSHIN)

The best place for your animal on the south shore!

Matthew Vizcaino

Clean hospital with respectful and professional staff.

Go with the Flo

I was recommended to this vet hospital because my lovely cat Kiki had to get an abdominal untrasound. I had previously read the reviews and had some serious apprehensions but pressed forward. I was glad I did. The technician assistant Nancy took the time to answer all my questions thoroughly beforehand and needless to say, I had many. She was very patient and understanding. From technical explications down to fees. I didn't want any surprises on my bill at the end nor any fine print that I wasn't put aware of. I was very satisfied with how gentil they handled my Kiki, how quickly Kiki took to Nancy. As a whole, the whole appointment went smoothly. Best of all, by the time I arrived home, I had already received the full report of the ultrasound including the pictures. This veterinary hospital is extremely professional, compassionate and reliable. I actually arrived 30 minutes late because of traffic and got lost getting there (never been to Brossard). They were so understanding. Not onlt did they not say anything negative about my tardiness, but they laughed it off and didn't make us wait when we finally got there. I'm honestly a little perplexed by the negative comments on here, but I guess we each have our experiences. I for one am glad I didn't get influenced by them. I thought the price I paid for an abdominal untrasound including written report with pictures done/sent within 30 minutes was well worth what I paid. I will surely recommend this place to everyone I know who owns a furry best friend/family member. Thank you Nancy and Dr.B. ????

Karen Zucchiatti

I take my dog to Rive Sud every week or 2 weeks. The physiotherapist we see is amazing and wonderful with my dog. However, the reception staff and are rude and unhelpful. It should not take 30 minutes to pay a bill.

rufo valencia

For some canine reason, my dog loves this place...

Lauzon HC

I called at 10:30ish, sunday and they answered the emergency call upon 2-3 seconds .. love them! Great help!

Marisa p

I came here with a dog in critical condition due to medical negligence of MTLVET in Verdun. The vets we spoke to for a second opinion gave our dog a small chance for survival. Centre vétérinaire Rive Sud NOT only was able to give us a few more days with our dog, but also provide us with viable options for price and care. (It's a pandemic and we don't have as much as we used to). Thank you to their excellent doctors and staff for giving us more time with our sweet girl.

Linh Đỗ

after spend 7000$ and they said they can’t save my dog? what the hell? everytime come in just money and money, do this test and so that test, and send him to another hospotal to do find out what’s wrong with him, but finally they told me they can’t do anything for him, just wait for him to die?

Christopher Odd

Excellent people, excellent service. Everyone is very kind.

Mathieu Pawlikowska

(Translated) Surprised should I say: our cat broke his pelvis. After getting there, we had to go through 3 people on the phone before we were allowed in. Then we waited 1 hour before our cat was picked up. We left him for 12 hours in this clinic to finally discover that the poor animal suffered during all this time because no painkiller was given to him. Therefore, we do not recommend this clinic. (Original) Surpris devrais-je dire : notre chat s’est cassé le bassin. Après s’être rendu sur place, nous avons dû passer par 3 personnes au téléphone avant de nous faire entrer. Ensuite, nous avons attendu 1 heure avant que notre chat soit prise en charge. Nous l’avons laissé pendant 12h de temps dans cette clinique pour au final découvrir que le pauvre animal à souffert pendant tout ce temps là car aucun anti douleur ne lui a été donné. Par conséquent, nous ne recommandons pas cette clinique.

K P

My dog had a real bad ear infection. Having a friendly English speaking vet really helped ease the worrying.

Luc Duval

24 hrs ????

Richard St-Cyr

They let us down when we needed them the most. We went to see them in mid December because our dog had a small mass on her paw, thinking that it was an infection. Analysis showed that it was probably a tumor and we were refered to oncology. After seeing Dr de Lorimier mid January, and a battery of tests ($$$$), he confirmed that it was a tumor and suggested that we also consult someone in internal medecine. We had that consolutation the next day ($$). In both cases, the day of the consultation, we had a phone conversation with the doctor where we received an avalanche of information. At this point, Dr de Lorimier said he would call us back to discuss treatment. He never did. He did not return multiple calls and neither he nor his team replied to emails (suggested by the receptionist). After 3 weeks of trying to get a conversation with him, the tumor on my 7.5 lbs dog was now almost the size of ping pong ball and was bleeding every day. We consulted somewhere else to confirm that the best thing at this point was euthanazy. We proceeded earlier this week. In some comments, the owner replies that "We want to emphasize that our first priority is and always will be to provide state of the art veterinary care and keep pets healthy as long possible." How can you say that when some of your staff will not discuss treatment and will not return calls? In general, the staff is very nice. But not being able to get a call to discuss potential treatment, after paying thousands of dollars in consultation and analysis felt like a lack of professionalism.

Soma Elyasi

Everything for them it's just money ???? not your dog,they have a crazy prices, I do not recommend at all , zero Star

Stéphanie Cournoyer

(Translated) I chose 4 stars for the quality of the professional care received. My dog was treated for a TPLO. The 2 veterinarians we met as well as the technicians were attentive, attentive to our needs and reassuring, offering personalized service. On the other hand, BIG downside compared to receptionists: Messages not done, a welcome without regard, changes of appointment not confirmed. Phew. If receptionists explained more about the current work overload, took the time to listen to customer needs without interrupting them, and were empathetic to the customer's experiences, they would likely be more comfortable in their work. (Original) J'ai choisi 4 étoiles pour la qualité des soins professionnels reçus. Mon chien a été traité pour une TPLO. Les 2 vétérinaires rencontrés tout comme les techniciens étaient attentionnés, attentifs à nos besoins et rassurants, offrant un service personnalisé. Par contre, GROS bémol par rapport aux réceptionnistes : Des messages non-faits, un accueil sans égard, des changements de RV non- confirmés. Ouf. Si les réceptionnistes expliquaient davantage la surcharge de travail actuelle, prenaient le temps d'écouter les besoins des clients sans couper la parole et se montraient empathiques au vécu des clients, elles seraient probablement plus sereines dans leur travail.

Jalil Laalami

Excellent care, open 24h

Stanislav Furman

Good service, nice staff. Seems like a good clinic but not a cheap one. The best thing is that they are open 24/7.

Alexandro Rubio

Recently brought my Pomeranian for Patellar luxation surgery. With Covid it is hard to get a proper attention due to health restrictions, but this is everywhere. Dr L'Orange and his team were great explaining everything to me and I believe they did their best, always keeping my dog's health as a number 1 priority. I definitely recommend his services.

Pat Bilodeau

(Translated) I called last night for me dog louna (luna) and i don't know what they did but my dog has gone through a dying hair and this morning she is doing great. I am so grateful that places like this exist. Thank you from the heart (Original) J'ai appelé hier soir pour moi chien louna(luna) et je sais pas ce qu'il ont fait mais mon chien as passer a un cheveux de mourir et ce matin elle va très bien. Je suis tellement reconnaissant que des places comme ça existe. merci de tout coeur

Sarah Emilie

We had to visit this place with heavy hearts a few weeks ago to end the life of our wonderful dog companion, who was sick & in pain. Although it was a horrible thing to go through, the staff was so professional & compassionate both towards us & our dog that they made it somehow bearable. For that, we will be eternally grateful! It's such a difficult thing to do & these are moments when the quality of the staff is really tested. A lack of professionalism or compassion can really leave a bitter mark on an already crappy memory. The women working there were incredibly sweet & kind to our dog as they prepped him & made the whole process as comfortable as it can be for us all. They were very patient with us & gave us plenty of space to process our emotions before & after the procedure. We were able to be with him until the end & he was calm & well cared for during his last moments. We'll now be switching to this clinic to care for our other dog & future pets. Thank you! <3

Joint Doctor

Impressive service, very professional

Joyful Squirrel

Really helpful and nice staff!

Audrée Lavertu

(Translated) We had to go to CVRS with our cat since she was really not well. Everyone on the team we spoke to was more kind and patient despite the many calls and 1001 questions. Moka had finally eaten a piece of rubber and she is already doing so much better just a few days after her operation. (Original) Nous avons dû nous rendre au CVRS avec notre chat puisqu'elle n'allait vraiment pas bien. Toutes les personnes de l'équipe avec qui nous avons discutées ont été plus de gentilles et patientes malgré les nombreux appels et 1001 questions. Moka avait finalement mangé un bout de caoutchouc et elle se porte déjà tellement mieux quelques jours seulement après son opération.

Over Goblin

We needed emergency care for our dog and our vet was closed. The staff here is amazing, caring and professional. Prices are higher than our usual vet, but the center is open 24/7, so it's to be expected. A nice number to keep handy in case of emergencies.

Kelly Fecteau

perfect!

Fernanda Domingues

Warm staff, quick service, and great quality. But what surprised me the most was the call in the day after asking if my puppy was getting better. Lovely staff! I truly recommend this place.

Eric Ley

Great care given to our pets

Regina del Rincon

Compassionate staff, excellent service

Dmytro Kuznetsov

I love their working hours.

Polina P

The vet was willing to let my 5 month old puppy die. She didn't give him the oxygen he needed unless I went back to the clinic and paid 2500$ for the hospitalization. Of course, I didn't have a choice but to pay. I still thought the way she said it to me was very insensitive and put a lot of pressure on me. She was more focused on the payment than on my dog's health and well-being. I wouldn't recommend going to that clinic. They also explained to me that their prices were higher than any other clinic.

Patrick Bergeron

Despite the reason why most of us show up there with our fur babies, the staff are so welcoming professional and caring that the stress goes down once the vet takes over. Thankyou fir doing what you do.

Margaret

The clinic is very good- great specialists and prices are fair. Thank you very much for all staff. Very recommended????????????????????????????????

Joannie Côté

(Translated) Great he his attentive and courteous he helps our little animals. For emergencies its 218.00 plus taxes are open 24 hours a day. 7 days a week just a bit long to wait when you are not from the region and you wait in the car. (Original) Super il son attentionné et courtois il aide nos petit bête . Pour urgence ses 218.00 plus taxes son ouvert 24 /24. 7 jours sur 7 juste un peu long attendre quand tu est pas de la région et tu attends dans l'auto .

Mike D. R.

Front staff are a little slow. Do not prioritise their work.

henry kong

Very professional and caring of their patients

Hugues Boisvert

Best clinic ever. Very fast service professional ! But expensive ..

Luis Antonio Caballero Martinez

It's great to have a clinic open all the time but the prices are very high, be prepare to pay 2 or 3 times more than you usually do, animals are worth the effort but sadly this place take advantage of this sad situation.

Mandy Guo

Dr. Huneault is the best vet I’ve ever met! Professional and kind, big thanks to him!

R Ponne

Money suckers! Service is not that great. My dog had a corneal ulcer everytime i go for revaluation every week they charged full consultation price plus meds.. I went like 3 times they never fixed my Dog. Everytime was a different vet..with different ideas and They changed the treatment everytime. One of them scratched the cornea of my Dog to "make it heal" and of course it make it worst!! I went to a different clinique and they fixed my Dog in 3 weeks with patience and love.

Strippers In Montreal (Bachelor Party Planner)

Good for 24hr emergency and had great experience but couples years ago now it’s like they don’t care or want to help our animals won’t go back

Jackie Grujicic

????,Staff is up and going ,saved our baby pug thank you very much????

Ciara Renomeron-Ward

WOULD NOT RECOMMEND THIS PLACE! They only care about making money. The staff is so insensitive (they told my sister "if you're not going to keep him here you might as well just pay for euthanasia, he's going to die overnight" when it was a urinary infection...), they are not understanding and they are definitely not professional.

Jeff Abou Chacra

Very clean and nice pet hospital

F B

My brother asked them to transfer his dog file to my own veterinarian because he is travelling for 2 months and left us the dog for that time. The lady who answered phone was rude, disrespectful and sounded really dumb. I encourage people to boycott as much as possible those kind of veterinary clinic. They overcharge you and some of their employees really treat animals like a piece of meat. I hope this receptionist gets fired.

Victor Prescod

Very professional and loving towards the animals

Don Vaillancourt

Never going there ever again. Everytime I visited they would change the gender of my black cat. I lost two cats to cancer because they did not care enough to detect it. Two months after their physical the cats showed signs of having the desease. On a couple of occasions I told the technician that there was something wrong with my black cat and their response was, "I don't know." Even when I told them my cat was losing weight even though he was eating more than usual. Two months later another vet. hospital determined he had cancer. This place is horrible.

Maged Bishara

So money driven that it's incredible. Worse than any type of business I've had to deal with. I don't usually write bad reviews because it's difficult enough to run a business but they're trying to push so many different things on you everytime you show up. I found another vet so I don't have to deal with the hard push to open the wallet every time I pass through the doors.

Alain Gilbert

Great service

Joelle Bachand

(Translated) Very good service but it must be said that there are exaggerated things as the price. $ 25 a pill cut in 4 who knows that costs 15 cents to produce. Do your calculations. Wicked mark up. Despite a very steep bill, 700 ++ I am with another veto this morning because I have no diagnosis. Not easy. A word of advice: take insurance when you have pets (Original) Très bon service mais il faut dire qu il y a des choses exagérées comme tarif. 25 $ une pilule coupée en 4 qu in sait qui coûte 15 cents produire. Faite vos calculs. Méchant mark up. Malgré une facture très salée, 700++ je suis chez un autre veto ce matin car je n ai aucun diagnostic. Pas facile. Un conseil: prenez des assurances lorsque vous avec des animaux de compagnie

Nath Hbienvenue

(Translated) I had to have the service euthanasia our tobby 17 years old at the veterinary center just a word a respectful experience employ them are warm respectful and explain to us how it will work have had the right to have a room with our anima and take the time of xajoker and say our goodbyes despite the despair we had there it was an experience with professional thank you (Original) J'ai du avoir le service euthanasie notre tobby 17 ans au centre vétérinaire juste un mots une expérience respectueuse les employer sont chaleureux respectueux et nous explique comment cela va fonctionner ont a eu le droit avoirvune salle avec notre anima et prendre le temp de xajoker et dire nos adieux malgré le désespoir qu'on avait l ce fut une expérience avec professionnel merci

Jimena Otalvaro Otalvaro

(Translated) Yesterday evening, my husband picked me up at the university with our little dog, we were tired and we were hungry, back home we decided to stop at a & w to eat burgers and fries, j gave my female dog a small fried potato and she started to cough, I noticed that she was having difficulty breathing, something that usually happens to her, but for some reason I thought it was with the potato . Immediately I was in a panic and by chance we were just 2 steps from your hospital, my husband drove in a hurry, I got home quickly, but as I was in a panic I didn't notice if my dog was already normal, then, the receptionist called a lady who comes and picks up my female dog and I'm sure that a few seconds later or at the time my female dog even returned to her normalcy, instead of turning my female dog over to me immediately by telling me that It's nothing she's okay, but no madam receptionist looking at me and she said oh yes it's an emergency $ 250. You did absolutely nothing ... but I paid you $ 250. After a few minutes, a man goes out with my dog. He told us, yes it's correct -.- but yes we already knew it was correct. My husband asked her if she had vomited? No Did she take any medication? No ... sir, your dog is normal. Ethics are part of professionalism, and it is unprofessional to make you pay without making any effort, because the situation does not demand it. (Original) Hier soirée, mon mari m’a cherche a l’université avec notre petite chienne, on était fatigué et on avait faim, de retour à la maison on a décidé de s’est arrêter chez a&w pour manger des hamburgers et patates frites, j’ai donné une petite patate frite à ma chienne et elle a commencé à tousser, j’ai noté qu’elle avait la difficulté à respirer, quelque chose qui lui arrive habituellement, mais par quelconque raison je pensée que c’était avec la patate. Immédiatement, j’étais en panique et par hasard on était juste à 2 pas de votre hôpital, mon mari a conduit toute presse, je rentre rapidement chez vous, mais comme j’étais en panique je n’ai pas remarqué si ma chienne était déjà normale, alors, la réceptionniste appelait une madame qui viens ramasse ma chienne et je suis sûr que quelque secondes après ou sur le moment ma chienne même est revenue à sa normalité, au lieu de me retourner ma chienne tout de suit en me disant c’est rien elle est correct, mais non madame réceptionniste me regard et elle disait ah oui c’est une urgence 250$. Vous n’avez fait absolument rien… mais je vous ai payé 250 dollars. Après quelques minutes, un monsieur sort avec ma chienne. Il nous a dit, oui elle est correct -.- mais oui on savait déjà qu’elle était correcte. Mon mari lui a demandé si elle avait vomi? Non Elle a pris des médicaments? Non…monsieur votre chienne est normale. L’éthique fait partie du professionnalisme, et ce n’est pas professionnel vous faire payer sans avoir fait aucun effort, car, la situation ne le demande pas.

Carol Anne Roy

I have to say, I initially gave 5 stars to this clinic. Accessible 24h/24. Staff professional and accessible, good written reports... But then, my dog got more sick and it started to be a nightmare. They asked videos of my dog so I sent some on their Facebook. Nobody returned to me, until I called to let them know. Then they told me they would upload them for the specialist to see it, which they didn`t. I had to call 3 times for the videos to finally be seen (I have to say - the situation was quite urgent). When I would call to ask a question about her condition, the actual technician that was supposed to answer me was not there and not returning the messages. I had to call many times, e-mail to get an answer. Then, things continued to worsen. It was now a question of life or death. I called in AM. Left a message. No return. Called 2x again that same day explaining the situation - no return. I ended up going to see another vet. My dog needed an euthanasia. The day after, she was gone. I NEVER got a return from this clinic despite leaving many messages concerning this URGENT situation and this is now 3 weeks ago.

Ryk Edelstein

Caring, always available, and competent.

Kimberly Bonneau

Excellent service had to bring our dog as an emergency and wow, vraiment chapeau, every staff member is on the same page and cares so much.

Tiarna Anderson

Great job rescuing my kitty. They really advocated for him, and explained everything that was going to happen, and what to expect, which was nice. The only thing I wish I had know was how long it would take to get looked at properly - it was 3+ hours after being admitted that my cat was properly looked at, and I had no idea what timelines were. That said, I will trust this place everytime if my cat ever gets I'll again. The staff were friendly.

Saska

I have very very very bad experience , night mare for all my family... my dog died after 3 days in this hospital . They didn’t told me a truth Yes they knew that he’s going to die.... (: we try everything to save him because they told us there is a hope and we spend $5000 ... every time we came or they call us they ask for another 500, 1000, 2000 $$$& horrible .. They only care about money. During the consultation, they give you so many options that cost a lot in any cases it’s a lot $$$$$ Not worth it ...

Karen FisherFavret

This was the right place to come for complicated orthopedic surgery for our chihuahua puppy. Their phone system was down when we needed it, so I investigated three other options and they all recommended this place to repair a broken radius/ulna. Our puppy will get her cast off soon!

Patrick

No expense spared when it comes to medical care! It appears that these 1-Star reviews are reflective of people who either; Are PRICE sensitive rather than QUALITY sensitive, which is gross. If you can not afford to properly care for your pet, or if having a pet thrusts you outside of your financial means there is a very simple answer. You should not own one, it is not a right as this is a responsibility and a living being that did not choose your penny pinching clutches to reign over him/her. OR Need a better source of income. (See Above) When you can not afford to own a pet and provide proper care. Love and attention is no substitute for medical care and a quality diet, try hugging that cancer away. I shake my head at these monetary complaints that resulted in a 1-star review, clearly not clients worth having. On to the POSITIVE! This clinic is brilliant, the services are world-class and the level of care ASTOUNDS me! I am not capable of being happier than I already am with my experiences. From the administrative staff to the doctors and partners, I feel valued, respected and can see that my dogs are truly cared for in a way that I admire greatly. This clinic is such a profoundly superior option to every single clinic in my province that I fly from Manitoba to Montreal just to see my amazing vet. The tariff of return airfare for a 2 & ½ hour flight each way and one night at a hotel in old port does not make me blink. My dogs are my children, my family and I want the absolute best for them with no expense spared. QUALITY is what matters to me, because they matter to me. After my airfare & hotel, the vet bill is the least of my worry… Room service normally costs more hah! I love this clinic and I love my pets. This hospital employs the highest caliber of professionals are their doctors are real doctors! Never will I use some glorified needle pusher who makes 50% of their revenue off blood work and selling dog food. See you all next week! Patrick W. Maxwell

shabnam jamshidbeigy

(Translated) I've been waiting in my car for almost 6 hours, my dog is getting sicker and sicker. I brought it in urgently for which I have to pay two hundred and a few dollars, but I keep waiting for hours and hours. For your pet, first ask which emergency center can see you as soon as possible before bringing it. (Original) Ça fait presque 6h que j'attend dans mon auto, mon chien est de plus en plus malade. Je l'ai amené en urgence pour laquelle je dois payer deux cent quelques dollars mais je me fais attendre des heurs et des heurs. Pour votre animal , demandez d'abord quel centre urgence peut vous voir dans le meilleur délai avant de l'apporter.

Jessika Richard

(Translated) Absolutely fantastic human beings who treat our animals as if they were their own. Ultra-competent, employees - from receptionists to specialists - ensure that they provide the best possible care using state-of-the-art equipment. Dr. Mylène-Kim Leclerc, a specialist in neurology, stayed with me for 45 minutes when I had to euthanize my dog. I cradled her and cried, and Mylène-Kim never made me feel rushed, despite other patients who were surely waiting for her help. We've been chatting about our lives all this time and she was flattering my Coco. When I tell you that they are exceptional human beings! (Original) Des êtres humains absolument fantastiques qui traitent nos animaux comme s’ils étaient les leurs. Ultra compétents, les employés – des réceptionnistes aux spécialistes – s’assurent d’offrir les meilleurs soins possibles grâce à de l’équipement à la fine pointe de la technologie. Dre Mylène-Kim Leclerc, spécialiste en neurologie, est demeurée avec moi durant 45 minutes lorsque j’ai du faire euthanasier ma chienne. Je la berçais et pleurais, et Mylène-Kim ne m’a jamais fait sentir pressée, et ce, malgré d’autres patients qui attendaient sûrement son aide. On a jasé de nos vies tout ce temps et elle flattait ma Coco. Quand je vous dis que ce sont des êtres humains d’exception!

Barmaan Mansouri

Don’t stress out If your animal is with them they are in good hands , trust me. I brought my dog here after she ate a poisonous plant and they took good care of her and she is now fine. I’m extremely satisfied with the customer service. So just don’t worry when they make you wait because everything’s gonna be okay.

Wendy Demongey

My 18 year old cat Nelly was in serious distress on Sunday, when her regular vet was closed. The emergency call responder was exceptionally helpful in advising me, setting up our file in advance. When we arrived, they took her immediately to triage, administered state of the art care like oxygen, an ultrasound, and a full diagnostic assessment. Her prognosis, unfortunately, was not good no matter what steps might be taken. The veterinarian did not try to sell me false hope, as Nelly was advanced in age and very weak due to a bad reaction to a medication her regular vet had prescribed. She did inform me of further, costly measures which could be taken, but did not recommend them, due to her condition. The focus was clearly not on profit, but what was best for the animal. I sadly then decided to let her struggles come to a peaceful end. Every member of the staff was sensitive and sympathetic. They did not charge more than the very reasonable 24/7 consultation fee for her final care and did not try to rush us through. Highly recommend to anyone in the Montreal area who is in urgent need for their pet's well being, or peaceful demise, as it were. I returned home alone at peace, knowing I'd done everything I possible could for my beloved pet. I cannot say enough how good they were to us both.

Arthi Jeyamohan

Pricey but get the job done. The neurologist here works wonders, got my paralyzed dog up and running around again.

Miranda Y

Staff are very friendly and took amazing care of our dog. The vets are extremely professional, kind and it really shows that they genuinely care.

Cecile Leblanc

(Translated) They saved my dog. Professional, we feel that the main concern is the well-being of the animal. The cost is equivalent to other places but the service and follow-up are impeccable. I live in St Hilaire and I no longer bring my animals elsewhere. (Original) Ils ont sauvé mon chien. Professionnel, on sent bien que le souci principal est le bien-être de l animal. Le coût est équivalent à d autres endroits mais le service et le suivi est impeccable. Je vis à St Hilaire et je n amène plus mes animaux ailleurs.

Martin Lajoie

Great staff, knowledgeable, and good attitude that inspires confidence

Monika Stertz

Rapid and good service

Steffanie

If I could give this place a zero ... I would. Unbelievable how they do not care. All they want is that first few thousand dollars and after that you are only yesterdays bank. Done over. Unprofessional and having the audacity to tell us not to call the receptionist to asked to be called back with results. I was supposed to get a radiologist option on the x-ray the next morning. Now we are 48 hrs later and still not one vet has taken the time to let me know what's going on. Only a call from a service a clientele who tells me not to call! UNBELIEVABLE! Can take my 1104$ and stick it where the sun don't shine. Money hungry zero empathy.

deepti sharma

Great doctors, and technicians. Their post emergency care is good too

botty csillag

Fast and efficient service. Great vets!!Prices are a bit high but its open 24/7

FE Knight

Well stocked and friendly staff.

Sandy Kay (DarkSiren92)

I love bringing my girl there! She is well taken care of for 7 years!

Arturo Cusano

Make sure you absolutely tell them to contact you before they proceed with treatments orelse they will just charge you without your consent. They aren't very organized as well. They refuse to send us all our documents (test results) that we had paid for . They will not give you good service if it does not revolve around money . I called to ask a simple question regarding the medication they prescribed my pet . They never called us back . I had to call a different vet to get help. They miss diagnosed my pet . Made me spend over 12,000$ doing multiple tests with no conclusion . My experience with this place was not the best and I definitely won't be bringing my pet back . DMV from now on

louise branchaud

Wow! Big

Paul Leung

expensive place

Laurianne Olivier

(Translated) Thank you to your team for taking care of my beautiful Enzo. Thanks to you he is back on his feet! ???????? Strong point: Pleasant and courteous staff. Weak point: The waiting time is extremely long and I was disappointed not to have been able to have a face-to-face meeting with the vet after having requested it. The phone line cut every second time ... I know it's urgent and I don't blame you). I recommend all the same :) (Original) Merci à votre équipe d’avoir soigné mon beau Enzo. Grâce à vous il est remis sur pied! ???????? Point fort: Personnel agréable et courtois. Point faible: Le temps d’attente est extrêmement long et j’ai été déçu de ne pas avoir pu avoir une rencontre en présentiel avec le vet après en avoir fait la demande. La ligne téléphone coupait 1 fois sur 2… Je sais que c’est l’urgence et je ne vous en veux pas). Je recommande tout de même :)

Eduardo Castaneda

They really care about your pets. They are very helpful over the phone and their prices are in the same range as other vets.

Marie-Eve passur

(Translated) I recommend 100% Professional and attentive team! They really take the time for you and your companion! I was devastated before I went there and they gave me hope. Thank you all for your support and help for my dog Wanda. I am very grateful. (Original) Je recommande à 100% Équipe professionnelle et à l'écoute! Ils prennent vraiment le temps pour vous et votre compagnon! J'étais anéantie avant de m'y rendre et ils m'ont redonné espoir. Merci à tous pour votre support et votre aide pour ma chienne Wanda. Je vous suis très reconnaissante.

Karen Colwell

You guys are great! The place was clean, calm and welcoming. Everyone was respectful, pleasant and professional.

Matilde Nolasco-gaudreau

(Translated) They made a mistake in the cards, so a woman was able to leave with my dog, passed unauthorized charges, while we just authorized the rayonx which was not done. We were able to get the dog back at the end of the line and we went to see a competent veterinarian. If you want to end up shopping around for a lawyer and requesting an investigation, you've come to the right place. The staff answered us badly and with arrogance. And not understanding. Worst place ever! In the end, he needed surgery as quickly as possible ... (Original) Ils ont fait une erreur dans les fiches, donc une femme a pu partir avec mon chien, ont fait passer des frais non autorisés, alors qu'on a juste autorisé les rayonx qui ont pas été fait. On a pu ravoir le chien en bout de ligne et on a été voir un vétérinaire compétant. Si vous voulez finir par magasiner un avocat et faire une demande d'enquête, vous êtes a la bonne place. Le personel nous répondait mal et avec arrogance. Et pas compréhensif. Pire place ever! En fin de compte il a eu besoin d'une chirurgie au plus rapide...

Cödeva Media

Not the best, even if you can tell that they are trying to do so. Indeed I’m sure they are not the worst either. Just a little bit too much cookies cutter formula and do not expect them to go the extra miles unless they can charge you for it. Overall they are one of the few 24/7 open emergency clinic. So at least we have to honour & appreciate them for that especially when there is almost nowhere else to turn in after regular business hour...

Kazuzel

After googling my dog issues i thought my dog had a tumor(im told its an infection), i was worried out of my mind and my dog is not used to strangers she’s very shy but Janis knew how to calm me and my Yuna so if you see this thank you Janis for being a kind and caring person

Samuel Lebel

Good clinic but high prices. Always had a perfect service when ever we had an emergency.

Allison L.

(Translated) Thank you to the gentle and professional team who allowed my little rat to leave smoothly. They welcomed us even if rodents are not their customers. A huge thank you to their receptionist who took my call and who knew how to be calm to appease me. To have received us in this way testifies, in my eyes, of your love and respect for animals. (Original) Merci à l'équipe douce et professionnelle qui a permis à mon petit rat de partir en douceur. Ils nous ont accueilli même si les rongeurs ne sont pas leur clientèle. Un merci infinie à leur réceptionniste qui a pris mon appel et qui a su être calme pour m'apaiser. De nous avoir reçu ainsi témoigne, à mes yeux, de votre amour et de votre respect pour les animaux.

Monika Wesolowski

A wonderful team took care of my cat Asra. They worked with me to put my money where it would do the most good after he got hit by a car. They were so understanding and kind in a stressful time. Thank you

PousseLe Canna

(Translated) I am an hour's drive from this vet center and yet I don't mind the distance as it is truly the best vet center. The ophthalmology department is incredibly specialized. They saved my cat's life and frankly, thank you a thousand times! (Original) Je suis à une heure de route de ce centre vétérinaire et pourtant la distance ne me dérange pas, car c'est vraiment le meilleure centre vétérinaire. Le service d'ophtalmologie est incroyablement spécialisé. Ils ont sauver la vie de mon chat et franchement, merci milles fois!

Leo Blanchard

They were very calming and reassuring. I brought my Yuuki because he ate a thread and they were able to guide me through the process. The only downside is that you pay the consultation fee of emergencies which is above $200...

Clayton Catching

L.P. is an extremely knowledgeable oncologist. He won't recomend unnecessary treatments but knows options that others might not think to try.

Sabeena Dorrington

My dog is currently followed by this clinic, and I have had nothing but good service from their staff. They are very good at what they do.

Ask Ro

It is unfortunate that I cannot rate it 0 stars because that is the true reflection of how they treat their patients. After spending over $40,000 on my cat since January, they suddenly decided to charge me $100 a day to give my cat insulin, which is a process that takes 2 minutes. I had been going to CVRS twice a day for weeks, before they decided to charge me. It is ridiculous!!! They made up a price when they realized that they could squeeze more money out of me. I negotiated it down to $60 a day and I would not have a problem if the technician who is administering the insulin makes $1,800 an hour, but that is NOT the case. I drive there twice a day, every 12 hours, to make sure my cat receives his medication on time. Once I arrive, I follow their COVID protocol, which is to call the receptionist when I am in the parking lot and wait for a call back when a technician is ready to pick up my cat. In the past 5 days, on four separate occasions, they have made me wait in the parking lot for 3 HOURS for their “call back.” The receptionist has forgotten multiple times to tell the technician that I am here. I find myself waiting aimlessly in the car, until my cat pees on himself. Not only is this absurd, but these are the last few days my cat has to live and we do not want to spend it in their parking lot. This review does not do justice to how disappointed I am. I have compiled all of my receipts and phone calls with them and sent them to the news, which will hopefully get their attention. I am also in the process of creating a website to explain my detailed experience these past few months. My goal is for CVRS to be held accountable for gambling with the lives of our loved ones. I cannot believe how disorganized this private clinic is. All that I could hope for is that no one would have to experience what I went through with CVRS. For the sake of your animal, I hope you are able to find a better solution than this place.

Sarcsm 21

(Translated) I do not recommend this clinic we went urgently 2 weeks ago because our dog had been attacked by another dog and lost his eye once we got to the clinic we were strongly recommended to put the eye back on. place that had been bitten and destroyed by the other dog after several phone calls we decided to proceed with this operation instead of just having it removed the vet assured us that she had really high hopes for her eye we were given charge $ 1300 for this operation 24 hours after the surgery the eye was infected, flowed with blood and was covered with pu we called the clinic who advised us to come back, the veterinarian advised us to remove points of support to facilitate healing with drops, this appointment cost us $ 300 more, the vet then advised us in two weeks to go and remove the stitches at our vet that it would cost us less, two weeks p read late to our veterinarian he told us that he could not remove the points that the eye will fall back and that at his first operation the eye had been badly put in place we called the clinic who told us that we had to come back as it was included in our bill to remove the points. Once there they tell us that we have to pay $ 3200 more because they have to remove the eye and the eye is finished that there was nothing to be done, no one informed us of the consequences that could have if the eye fell from having to pay $ 3200 more especially that at the base we wanted to remove it. Noemie Bedard is the vet who did the operation and who brought in my dog's eye all damaged and sent it away, Because of that my dog has spent two weeks in pain and now he loses an eye, think twice about it before going to this clinic when we experience something like that with our dog who is like our baby we don't need to be ripped off any more. And to finish our little love will be treated in another clinic for the same operation for $ 1050 (Original) Je ne recommande pas cette clinique nous sommes allez en urgence il y a 2 semaines car notre chien s’était fait attaquer par un autre chien et a perdu son œil une fois arriver à la clinique on nous a fortement recommandé de remettre l’œil en place qui avait été mordu et détruit par l’autre chien après plusieurs appel au téléphone nous avons décider de procéder à cette opération au lieu de juste le faire enlever le vétérinaire nous a assurée qu’elle avait vraiment bonne espoirs pour son oeil on nous a charger 1300$ pour cette opération 24h après la chirurgie loeil était infectée , coulait de sang et était couvert de pu nous avons rappeler la clinique qui nous a conseiller de revenir , le vétérinaire nous a conseiller d’enlever des points de soutures pour faciliter la guérison avec des goutes , ce rdv nous a coûter 300$ de plus , le vétérinaire nous a ensuite conseiller dans deux semaines d’aller enlever les points chez notre vétérinaire que cela nous coûterais Moin cher ,deux semaines plus tard chez notre vétérinaire il nous dit qu’il peut pas enlever les points que l’œil va retomber et qu’à sa première opération l’œil avait mal été mis en place nous avons rappeler la clinique qui nous dit qu’il fallait revenir car c’était inclus dans notre facture d’enlever les points . Une fois la bas ils nous dissent que nous devons payer 3200$ De plus car ils doivent enlever l’œil et que l’œil est fini qu’il n’y a pu rien à faire , personne nous a aviser des conséquences qui pourrais avoir si loeil tombait d’avoir à payer 3200$ de plus surtout qu’à la base nous on voulait l’enlever. Noemie bedard est le vétérinaire qui a fait l’opération et qui a rentrer loeil de mon chien toute abimé et a l’enver , A cause de ça mon chien a passer deux semaines a souffrir et maintenant il perd un œil , penser sy deux fois avant d’aller à cette clinique quand on vit quelque choses comme ça avec notre chien qui est comme notre bébé on a pas besoin de ce faire arnaquer en plus . Et pour finir notre petit amour va ce faire soigner dans une autre clinique pour la meme opération pour 1050$

ludovic briere

I could get an appointment quite fast. The employee there are really nice and are good with the animals. There is a parking lot that is very convenient.

Nick T

Great staff, compassionate with animals

Marie Parent

(Translated) A week ago we had to go to the emergency room with our dog Lucky. He was at the end of his life due to his heart murmur. He was in respiratory distress when we arrived. The girls took care of our dog immediately. They were very professional and quick to execute. Unfortunately there was nothing more we could do for our little companion. In 20 min he was euthanized to save him unnecessary suffering. It is a very difficult time. I want to thank the team for their speed of execution, their professionalism, their listening and their good advice. We need people like that to take care of our little loves! (Original) Il y a une semaine déjà nous avons dû nous rendre à l'urgence avec notre chien Lucky. Il était en fin de vie dû à son souffle au coeur. Il était en détresse respiratoire quand nous sommes arrivés. Les filles ont pris en charge notre chien dans l'immédiat. Elles ont été très professionnelles et rapide d'exécution. Malheureusement on ne pouvait plus rien faire pour notre petit compagnon. En 20 min il a été euthanasié pour lui éviter de la souffrance inutile. C'est un moment très difficile. Je veux remercier l'équipe pour leur rapidité d'exécution, leur professionnalisme, leur écoute et leurs bons conseils. Nous avons besoin de gens comme ça pour prendre soin de nos petits amours!

Anastacia M

(Translated) The clinic was recommended to me and I will do the same. The staff are courteous, friendly and professional. The wait may seem long, but it's worth it. Thank you little Oscar! (Original) La clinique m’a été recommandée et je ferai pareil. Le staff est courtois, aimable et professionnel. L’attente peut paraître longue mais ça vaut le coup. Merci de petit Oscar!

Frederic Hervieux

(Translated) Beautiful veterinary hospital with a professional and attentive smiling staff. The visit with my dog was very pleasant, my appointment time respected and my concerns were all addressed. The waiting room is clean and spacious allowing you to choose a place near or far from other animals. There is also a shop with food and accessories. (Original) Belle hôpital vétérinaire avec un staff souriant professionnel et attentionné. La visite avec mon chien fût très agréable, mon heure de rendez-vous respecté et mes soucis ont tous été adressé. La salle d'attente est propre et spacieuse ce qui permet de choisir un endroit près ou loin des autres animaux. Il y a aussi une boutique avec de la nourriture et accessoires.

Susan Spencer

I have been taking my dachshund/teckel to HVRS for 7 years He has had 2 back surgeries, teeth cleaning, you name it. In each and every case, the service was excellent, quick, and done with such care and professionalism that I recommend HVRS to all pet owners that I know. I have developed a warm working relationship over the years with Dr. Jérôme Auger (surgeon) and Dr. Mylène-Kim Leclerc (neurologist) and I am comforted by the fact that they, and everyone at HVRS, are committed to doing their very best for our animals. Yes, it's expensive, but I never ever feel that I am being taken advantage of. It costs what it costs to have full-service, 24-hour high-level care. I am SO pleased that HVRS was recommended to me all those years ago.

Francini Padilla

I came to this clinic with an emergency of my dog at 11PM, I had my 2yo with me also. When we arrived, the receptionist was quick, efficient and understanding of my situation. Consultation was quick and Dr. was kind enough to do so because it was late and my baby was with me. This was an act of kindness I appreciated. She also offered the option of calling her if additional questions appeared, and I had to ask the reception for the contact information. HOWEVER, three specific situations I'm upset about: 1. When I first tried to call the hospital, nobody picked up the phone, 2. When I was paying the (expensive) bill, my baby started crying so I only needed a minute to pay the bill and ask for an Uber back home BUT the same reception person who was nice at the beginning just kicked us off of the clinic because my baby was crying. She sent us for a 'walk' outside, I only needed a minute to get my s**t together and leave but she wouldn't give us even that. It was rude and thoughtless, I wonder, does she also kick people out in the middle of the winter? I had a sick animal and my 2 yo with me, all I needed was ONE minute, it wasn't like we were there for fun. 3. Even though Dr. offered the option of calling her if needed, the other receptionist told me to call and that a technician would help me, in other words, to call the same phone number they didn't pick up in the first place. I do hope I won't need emergency veterinary care in the future but I do not think I will be coming back here.

Ja Li

Took an hour to pick up a prescription... just saying.

Maxim C

Friendly and knowledgeable staff. Ready to accept your pet in case if the emergency.

veronique roussin

(Translated) Thank you very much for taking my beautiful Madam Fairy even though you were clearly very overwhelmed! Your team is smiling and bubbly and it's super comforting to know our animals in the hands of real professionals! Because that is indeed what I received, extremely professional service xx Thank you very much from me, my partner and my pet! (Original) Merci beaucoup d'avoir pris ma belle Madame fée même si vous étiez clairement très débordé! Votre équipe est souriante et pétillante et c'est super réconfortant de savoir nos animaux entre mains de vrais professionnels! Parce que c'est effectivement ce que j'ai reçu, un service extrêmement professionnel xx Merci beaucoup de moi, mon conjoint et ma boulle de poile !

THE GAME WARDEN

If you care about you pet, please avoid The Centre Veterinaire Rive Sud. My dog went for a simple ultrasound, and they overly sedated him. He is a calm, gentle dog and had no need to be sedated other than they want to do as many dogs as possible to make a profit. They promised that the sedation would wear off within an hour, but unfortunately they used a highly potent sedative that has made my dog severely ill. Their client services manager, AMELIE BLACKBURN, has guaranteed us that Butorphanol would not induce vomiting. However after 2 minutes of research, vomiting is NUMBER 1 side effects. HIGHLY UNETHICAL! DO NOT BRING YOUR PET HERE!

mila

Highly professional staff, every single one of them were very lovely and understandable. Came there in a panic at 3am and they were very welcoming, warm, professional and understandable of my financial situation. They only want the best for the animals and it shows. Strongly recommend!

Marie-eve Tardif

(Translated) Really many people in veterinary clinics including this one! We took the time to explain ourselves well to help us make the right decisions. (Original) Vraiment beaucoup monde dans les cliniques vétérinaires dont celle-ci! On a pris le temps de bien nous expliquer pour nous aider à prendre les bonnes décisions.

Kevin Frost

Great staff. They take good care of my dog. Just make sure to call ahead to make an appointment. If youshow up without one it will cost more.

Kamran Hashemi

Unethical and greedy practicing hospital. For making more profits they hire lower wage intern-level fresh graduate as vets for emergency! (You can confirm this by looking at vets' diplomas installed on the rooms walls). They overdosed my lovely cat with bunch of medications just in a half day that caused he dies from heart attack. I attach photos of my cat to this comment. His staring motionless eyes say a lot. RIP my LOVE.

J. Sokalski

Used to really like this vet clinic..efficient..friendly but a bit expensive. No matter they were far better than most. However lately much has changed. They blame covid for everything. You can't get to see a vet for weeks, if you want one sooner you have to call it an emergency and pay a heavy fee up-front just to walk in the door. They claim that they are over run with clients..yet when you go, few if any are there. I feel also that a lot of their personnel have left. As I have said they were always expensive but now it is gotten much worse and I get the impression they are less interested in the routine pet care and are aiming more for surgeries and emergency care where the big bucks are.

Jocelyne Beaudet

My dog Lula needed emergency assistance. We brought her here. The staff was amazing, the vet was compassionate and patient with us. The fees? OMG so cheap for an emergency 24 hour hospital and they kept her overnight. Great place

Michael Ladouceur

My cat was euthanized today. I called 6 other vets and explained to them that my cat was breathing very hard and it looked like she was starting to suffocate. All 6 just shot me down within seconds, stating they are too occupied today. This place told me YES right away and stated asking about the cat and her current condition. I get that covid-19 is causing issues, but there is NO reason to let a animal suffocate to death because you can't perform a solution that literally took only a few minutes at Centre Veterinaire Rive Sud. Her chest cavity was filling up with liquid which was causing the problem. She was 10 years old and got an operation to remove a tumor in december. From the calls i made, the average price for euthanasia was 250 before taxes. I was lucky to find their number with a google search at the 7th attempt. They ALL were very polite, professional, and beyond that, unlike the other places i called, they truly cared for the animals. Not just about making $. The euthanasia cost me a little above 200 with taxes which is less than the others BEFORE taxes. The vet that did the procedure even got a bit emotional when i started to tear up after the procedure. To illustrate how short my temper as been in the past 2 weeks,I had a serious car crash (cell phone broke as well), problems with the insurance, job related issues (from covid-19), to now my cat dying and not a single vet that is even trying to help. So as you can see, i was extremely likely to be unsatisfied and "mad at the world" as the saying goes. Well, i could not be more relieved from how this turned out for my cat. I know my review is a bit all over the place. Just got back and i'm still emotional. Writing it as it comes. Ill stop rambling and i'll say this: to EVERY employee that dealt with me today, Thank you for being the people you are.

X.T Wang

Bad service and greedy. I brought my cat there for skin problems and my cat is getting worse after using medication prescribed by them. I requested them to take a look at my cat and see if there’s anything wrong about diagnosis or medications. They refused to take a look at him unless I pay for another consultation. What a joke.

So Gendun

Very nice staff,great customer service

marc-andré roy

(Translated) Magician! Transforms a bill of 6000 into 8000 with return trips to the clinic to repair errors on their part that we must pay (we came back several times for the SAME problem 1 day apart, 1 new bill each time days). Stingy, incompetent and allow themselves to do so, since they have a monopoly on surgeons. I recommend any other clinic. (Original) Magicien! Transforme un bill de 6000 en 8000 avec des allez-retour à la clinique pour réparé des erreurs de leurs part que l'on doit payé( nous sommes revenu plusieurS fois pour le MÊME problème à 1 journée d'intervalle, 1 nouveau bill à chaque jours). Avare, incompétent et s'en permettent puis qu'ils ont le monopole des chirurgiens. Je vous conseille n'importe quel autres clinique.

Shiva Adl

(Translated) I am surprised. Friday night, my cat came home limping from his little walk. I called several places, there was no space available, but I was referred to this emergency center. We brought the cat. In the patient's story, we said that one of the hind legs hurt and the cat did not set foot on the ground. They took the cat inside and called us to give it pain relievers because its "right" paw is aching and we cannot examine it. I said I think he didn't put his "left" foot on the ground, check the left foot. We paid $ 371 for an injection + consultation and a few pain relieving pills. Then they recalled that they needed to take a radio and it cost about $ 500! We said we would wait a day or two. When we got home, his left paw was swollen and painful. We called to see which paw they had checked, the vet had written the "right" paw in the report !!!. I don't want to believe that she didn't even take the cat out of its box to examine both paws and find out which paw was injured. Yes, everyone was friendly and kind, but the service is very expensive and I have nothing to say about the accuracy of the exams and the diagnosis. We also asked several times to transfer his report to us because we had decided to continue the treatment with another veterinarian but unfortunately neither we nor the veterinarian received the report at the appointment (a week later) so we had to paid another consultation fee! It is obvious that it was the left paw which was injured !!! I am waiting for them to correct their error to remove this bad experience. We paid about $ 400 for exactly nothing. It's truly sad. (Original) Je suis étonnée. Vendredi soir, mon chat est rentré en boitant de sa petite promenade. J'ai appelé plusieurs endroits, il n'y avait pas de place disponible, mais j'ai été référé à ce centre d'urgence. Nous avons amené le chat. Dans l'histoire du patient, nous avons dit qu'une des pattes arrières faisait mal et que le chat n'avait pas mis le pied au sol. Elles ont emmené le chat à l'intérieur et nous ont appelés pour lui donner des analgésiques parce que sa patte "droite" lui fait mal et on ne peut pas l'examiner. J'ai dit que je pense qu'il n'a pas mis son pied "gauche" au sol, vérifiez le pied gauche. Nous avons payé 371 $ pour une injection + consultation et qq pilules analgésiques. Puis ils ont rappelé qu'ils avaient besoin de prendre une radio et cela coûté environ 500$ ! Nous avons dit que nous attendrions un jour ou deux. Quand nous sommes rentrés à la maison, sa patte gauche était enflée et douloureuse. Nous avons appelé pour voir quelle patte elles avaient vérifié, la vétérinaire avait écrit dans le rapport la patte "droit" !!!. Je ne veux pas croire qu'elle n'aient même pas sorti le chat de sa boîte pour examiner les deux pattes et découvrir quelle patte était blessée. Oui, tout le monde était sympathique et gentil, mais le service est très cher et je n'ai rien à dire sur la précision des examens et du diagnostic. On a demandé aussi plusieurs fois de nous transférer son rapport car on avait décidé de continuer le traitement chez un autre vétérinaire mais malheureusement ni nous ni le vétérinaire n'avons pas reçu le rapport au rendez-vous (une semaine plus tard) donc on a payé un autre frais de consultation! C'est évident que c'était la patte gauche qui était blessée!!! J'attends qu'ils corrigent leur erreur pour supprimer cette mauvaise expérience. On a payé environ 400$ pour exactement rien. C'est vraiment triste.

Sandra Labelle

(Translated) Our dog spent a night at the Rive-Sud veterinary center and when we went to look for her, we discovered a tick on her. We do not recommend this place if you value the health of your pet. (Original) Notre chienne a passer une nuit au centre vétérinaire Rive-Sud et lorsqu'elle nous sommes allez la chercher, nous avons découvert une tique sur elle. Nous ne recommandons pas cette place si vous tenez à la santé de votre animal de compagnie..

Wanqing Liu

My dog got sick and transferred to this hospital, but the doctors here can't do anything. After asking me a lot of questions about my dog, the hospital want to keep her in hospital for observation.And waited until Monday to start treatment, that day was Saturday night. My dog was in an emergency situation she was in very poor condition. The hospital made payment very clearly and asked me to pay a deposit of 3000 in advance. However, I don't know exactly why my dog got sick. It is highly recommended not to go to this hospital. This hospital cannot accept emergency treatment at all.

Michael G.

Always great service. But expensive

Adrian Dumitru

Professional, but very expensive long waiting time.

Olga Volna

Excellent specialists, very caring and professional

Nickolaos Contaxakis

A full service veterinary hospital that can accommodate your dogs and cats needs.

Becca Maurice

I was a client of theirs for a few years, as we couldn't really find any good vets near home. During our time there, we have seen some great doctors, such as Dr. Dube, Dr. Perreault, Dr. de Lorimier and Dr. Huneault who is an amazing surgeon. Though we have had some good experiences, most of them are not. They are very money driven and seem to only care about that, which is quite sad. Even if you have an appointment, be ready to wait 30 mins to 1 hour (if not more) before seeing a doctor. Overall, I think the oncologist (Dr. de Lorimier) and their surgery specialist (Dr. Huneault) are amazing, but I wouldn't go there for just a consultation.

Soheui Park

Called on a Sunday night for an emergency. Wait time was about 8h. I called at midnight, my dog was expected to see the vet around 8am. We went to another vet in Montreal, I am not letting my dog suffering for 8h. Definitely a busy vet, I would not bring my dog unless my dog is super sick so that they are able to examine my dog instantly. Waiting for about 8h when your dog is sick is just insane???? However, I went there to get some dog supplement at their boutique. The staffs were very friendly. They have more varieties of products than any other places. Definitely coming back! ????

Elizabeth Arnold

My first time having a vet and it's in a French-dominate area. These folks were insanely helpful and able to speak English quiet well with me. They were all very welcoming and friendly. So happy to have this as my cat's vet!!! <3 Kiki and I thank you!

Sam gaill

(Translated) We came urgently for a swollen paw. The staff were very courteous and even complimented us on our nice shiba. We come from north of Montreal for this clinic. I recommend it to you (Original) On est venu en urgence pour une patte enflé. Le personnel à été très courtois et nous a même complimenter pour notre gentil shiba. On vien du nord de Montréal pour cette clinique. Je vous la recommande

Remi Cartier

Fast service, very professional, tad expensive

Juan Alonso Papath

In my opinion, terrible, no compassion,

CTA INC

really really hungry for money understaff wich make no sens with the fees encounter they are very vague and you never can get a full full diagnosis they are easy on the exam and test to grab the money but then its a complete let go what can we do when they are mostly the only 24h vet available in South shore ????‍♂️

Avgusta Racheva

My dog has been diagnosed and treated there. She needed hospitalization and this was stressful for both me and her. But everybody I met in this clinic was very supportive, explaining all the treatments, dog's needs and possibilities. Beside the waiting (they really have a lot of work there), everything was as nice as it can be. A huge plus for them - no pushing at the decision taking, good explaination of all possibilities, considering different ways to go. My dog had 3 different vets in her stay there, and all of them were amazing. Thank you!

Charles Tatossian

Offers pretty helpful advice when you need it the most.

Paul Luc Girard

Big vet clinic for pets with many services open 7 days a week (but chk hours). Really nice staff.

H3FSilver

I lost my cat 2 weeks ago, ... They were so nice and thoughtful. It helped me go through it and I can't be thankful enough for how it was handled ..

Ed del Rincón

Very caring people ????

Thomas Gagnon

Very good experience.

Patrice Fortin

Clean and fast to get an appointment

Joe Borsellino

Very competent!

Judy Fan

My 8yo cocker spaniel Bella came in with a cervical hernia causing intense pain and difficulty walking. It has been one week post-surgery and she is recovering amazingly! I would like to send my sincere thanks to Dre Leclerc, Myriam Doré and Dr Auger. They were very patient and understanding of my multiple questions and concerns. The whole team was very comforting during this hard time. We cannot thank you enough!

Amina

Good service

Hugo “hugog2773” Giles

Very caring staff .Brought my cat in for an emergency and was immediately seen and her needs taken care of..

Liz Govier

I highly recommend this emergency vet clinic. Roxanne and the staff member helping us were so kind and informative. It's never easy having to let go of a pet you love so dearly, but they made the transition so peaceful and I've never felt so well taken care of. Thank you again ❤️

audrey marcotte

(Translated) Always difficult to lose your animal, it was very sudden for us. In two days when our cat was only 11 years old. (Probably lymphoma, cancer, heart disease, for that it would have been necessary to analyze the fluid which suddenly appeared in the thorax). The secretary was very professional and human. Despite the restrictions of the pandemic (consultation in the parking lot during the care of our cat), the service was very responsive (oxygen bell and pain medication), the veterinarians' explanations were complete and we had a few moments to decide on euthanasia but our cat left first. We could have attended the euthanasia, they brought it to us in a small blanket in a room. We chose to keep a small plaque with his paw print. The cost seemed normal to us. I recommend. We did not manage to have an appointment on time with a veterinarian hence the emergencies. (Original) Toujours difficile de perdre son animal, ça été très soudain pour nous. En deux jours alors que notre chat avait seulement 11 ans. (Surement lymphome, cancer, maladie cardiaque, pour ça il aurait fallu analyser le liquide qui est apparu d'un coup au niveau du thorax). La secrétaire a été très pro et humaine. Malgré les restrictions de la pandémie (consultation sur le parking pendant la prise en charge de notre chat), le service a été très réactif (cloche d'oxygène et médicament anti douleur), les explications du vétérinaires étaient complètes et on a eu quelques instants pour décider de l'euthanasie mais notre chat est partie avant. On aurait pu assister à l euthanasie, ils nous l'ont apporté dans une petite couverture dans une salle. On a choisi de garder une petite plaque avec son empreinte de patte. Le coût nous a paru normal. Je recommande. Nous n'avons pas réussi à avoir de rendez vous à temps chez un vétérinaire d'où les urgences.

Laura Johnston

I won't go anywhere else. Everyone from Reception to the Vets and Vet Techs have consistently treated and cared for our animals as if they were their own. The doctors at CVRS have always been honest and realistic about our options, both medically and financially. More importantly, they have been thoughtful and compassionate with not just our animals but with helping us through the difficult times. The Oncology team at CVRS is exceptionally considerate and understanding. Thank you to Dr. de Lorimier, Nancy Corriveau, and especially Carole Pagé for taking such gentle care of our stoic, little rescue. Your kindness and dedication allowed us to celebrate one last anniversary with our dear, sweet friend; I will forever be grateful for your compassion and expertise.

Lisa Fitzgerald

Late one evening my dog choked, we rushed her to this animal hospital... we were seen immediately and they saved her life. I am tremendously grateful. The technician and Dr that worked with my dog explained all the procedures that saved her life. So as far as reviews go... can’t say enough!! Thankfully there were there, and jumped into action!!!

Sandy Gagne

Awesome emergency response

Elise Desjardins

Loving and caring staff

Joshua Urgel

Thank you Dre Bissonnette and the staff, I lost one of my son's today and you have made it as easy as possible, you guys are truly angels and I will never forget the support you have given me. Me and my family will never forget you.

Sandra Dreyer

Compassionate

Andrew Armenti

Had to bring our cat in to be checked late at night on a Saturday. We saw a Vet Tech right away (waited less than 5 minutes), then saw a Vet shortly thereafter! X rays, consultation, etc all done within a couple of hours! (I wish our human healthcare was that good!). Very kind and courteous people on staff. Would highly recommend!

DAR ._.

I’m very disappointed that my kitten had passed, they had told me they’d keep him in the morgue until I came to say my goodbyes before taking him for group cremation. When i arrived the day after his passing to come say my goodbyes they had told me that they already taken all the animals for group cremation but haven’t started the cremation yet. I was very upset about that because I was expecting to see him one last time but they said if I wanted they could bring him back in four days so I can say my goodbyes. I had said no because I just wanted him to rest easy now instead of them retrieving him from the others and they said if I changed my mind to call over the weekend. I didn’t call and then a week later I get a call back saying they brought his body back even though I had already said I didn’t want that. I’m extremely furious I just wanted my baby to be left alone and let him be at peace instead of being bought back and forth.

Nicole Grajales

Great service of urgency (Sunday) even with COVID.

Leo

We took our cat that had hepatic lipidosis, I think it was already late when we noticed, I think they tried everything they could, I want to believe this, it was very expensive ($6000) but unfortunately they had to put him down since he wasn't responding well to their treatment and developed sepsis. We took the very hard decision of giving our Boris a final rest, and the staff took care of our 1 and half yr old daughter when we had to spend some last moments with him, they were very nice with her, and helped us on that moment. I wish they could have saved our furry friend since he was everything for us, but in our hearts we think they did everything they could, staff was always informing us about the evolution and any costs that was related, we knew it was expensive and we cared more about saving our pet than money, but not even that was possible. RIP Boris.

Antoine Duquette

Staff is really kind and passionate, every time I go there I'm having a really good time. The vet I see for my cat is very professional and also really delicate with her. Prices might be a bit high for some people compared to other places, however I personally don't mind it.

Cliff English

Great staff

zhao chen

Be careful, this clinic overcharges you aggressively. They charged me $ 88 for 60 pills of Citrate Potassium 250 mg for my dog. I just found out that you can get the same thing from any super market for a bottle of 200 pills for only $12.85 . Wow! Good for the clinic but what a rip off for their customers!

showaza showa

I took one of my dogs here because she suddenly convulsing at home and became unresponsive to me. The vets did all they could to make her come home with us, but unfortunately she did not come home with me that day... They were very professional in the beginning when they explained to me all the tests and drugs that they would be using to try to stabilize my dog's situation, but what was truly remarkable to me was them showing their human side; the watery eyes, the kind words that they expressed, giving me all the time I needed to say farewell to my friend. I brought my 2nd dog here one night because she started suffering from bloody diarrhea. Although the wait time was long that day, I definitely did not mind as I saw numerous cases before me that were more urgent (a dying cat, a dog with a bad eye injury, a dog with a gash on its tummy, a dog that had a rectal prolapse). When it was my turn, the Doc came to the room with a smile even though it must have been a one hell of a day for her. She gave my dog a thorough examination and prescribed some antibiotics, pain killers and special food. She is now at 100% and being as playful as ever. Thank you all so much for your professionalism and dedication to your work. You are all wonderful people. Stay safe!

AnnShirley Allard

(Translated) Drove 40 minutes to see an emergency vet for my kitten just to get me home! I had to wait 12h because for them the kitten was not in danger, and they even told me to come back the next day but they did not know around what time my kitten would have passed. I had to call the one in St-Hyacinthe. (Original) Conduit 40 minutes pour aller voir un vétérinaire d'urgence pour mon chaton juste pour me faire retourner chez moi! Je devais attendre 12h car pour eux le chaton n'était pas en danger, et même qu'ils m'ont dit de revenir le lendemain mais ils ne savaient pas vers quel heure mon chaton aurait passer. J'ai dû appeler celui de St-Hyacinthe.

Andreia Dourado

Amazing place, my puppy loved the place and she waited just for 15 minutes.

Viviane Bonneau

I think I've been here twice. One time with my own cat for an abdominal ultrasound years ago (like 2004?) and recently for my friend's cat, I accidently walked in here and they directed me to the correct clinic. Very big and welcoming, very clean.

Xander Star

Expensive but great service

Mon Y Gote

these guys saved my dogs life. provided cost tracking at all times and gave us multiple options. my dog went home delighted and when we went in to visit during visitation, you could tell she was taken care of.

Kiara N.

i hate this vet. in the beginning of 2017, we came here for vaccines and to check a lump on the side of my dog. they told us it was nothing and we had nothing to worry about.so we thought nothing of it. but in december of that year, we went to another vet, they told us he had a tumor that was there for around a year and we had to put him down. if this vet had properly examined him, he would have had surgery and lived longer.

Bryn Williams-Jones

Very efficient and caring but the "pay first" pushy attitude and dysfunctional online payment system was annoying.

NubJulez

Extremely helpful, super resourceful and they make sure you understand exactly what is happening with your dog. Great service and friendly staff!

Isaac Zhang

Very good service! 24 hours open and I believe you can get an appointment on the day you walk-in. Professional stuff and very nice to my cat

Paul Matton

Good staff

Chantal Boyer

Very good

Steve Martin

If there were 10 stars I would rate our experience as 10 star. No wonder other vet clinics recommend rive sud animal hospital. From the moment I called with an urgent situation of our family dogs encounter with a porcupine in the mountains they showed a sense of urgency, immediate compassion, expertise and guidance. We were a 2 hrs drive away late last night and the team did everything perfect from the team member on the phone to the technicians who greeted us at the hospital. They were so good with our Boxer massif named Max. We couldn't go in with him but they were great with status updates to our phone. A special shout out to Marc LaChapelle the highly competent vet that really cared for Max ... thank you all, Max is mending well let's hope he avoids future porcupines.

Rodrigue Girard

Excellent expertise.

Myriam JG

Thank you so much to Drs. Laforest-Gagnon and Vieillevigne as well as the entire team for taking great care of my cat and for keeping me updated on his procedure and care. They were very transparent about everything and really took the time to explain to me my options and answer all my questions. In a moment of panic they helped put my mind at ease, knowing that he was in great care and given lots of love.

Yang L

Money hunters!!! they do not have a comprehensive and systematic plan to save your pet. They are not listening. If you want to save your pet’s life, please do not go to this hospital, especially the ICU, as they are not responsible at all!

suzy gauthier

The quality of service ,

MekozMom m

Dr Lachapelle is awesome. Had to put my dying 12yr old Maltese baby to sleep. Vet was soooo kind & compassionate, patient, understanding. He's in it for the love of animals, not for the $$$. Would HIGHLY recommend him but he doesn't take patients, he just works as an emergency night vet. A shame as he is extremely thorough, knowledgable & makes the most difficult moment of a pet parent's life a lot more peaceful & guilt free.

Francine Trudeau

(Translated) Very good emergency clinic to have been there twice. This time, Dr. Ruel, neurologist was exceptional with us and our dog. She took all the time needed to explain to us what is going on with our little angel; we loved her. (Original) Très bonne clinique d'urgence pour y être allé deux fois. Cette fois-ci, Dre Ruel, neurologue a été exceptionnelle avec nous et notre chien. Elle a pris tout le temps nécessaire pour nous expliquer ce qui se passe avec notre petit ange.nous l'avons adoré.

Patrick Delaney zzz33

I had positive experience with this clinic in the past , but my recent experience with the oncology clinic was very poor. The clinic was very disorganized.I could not get support from the oncology clinic when I was dealing with a sick pet. I had to go to another veterinarian when I needed medical support between treatments. Shortly after going to here I sincerely regretted my decision : I was very disappointed with this clinic and this oncologist.

Natasha Page

They really care about the animals

Maly Pejsek

Dr. Viellevigne is wonderful.

selda nahidi

Such a nice and helpful service, i called to know if i should bring my dog in since she ate a crabapple and the lady was so helpful and took the time to research and call me back with additional information, gave me suggestions of what to do and what to give my puppy over the phone, Just by the service over the phone i would definitely bring my puppy to this vet!

Guy Gohier

(Translated) I called the veterinary center in the middle of the night and explained to them that my sphynx cat was not doing well and that he had ingested 2 pharmaceutical capsules. Their questions were concise and led to the conclusion that I had to get there as soon as possible and that I was expected. They took care of my little darling as soon as I arrived who was treated in intensive care. He was discharged from the hospital the next day with all his health thanks to the wonderful care provided by the Doctors, the technicians as well as the courteous reception staff of the Center Vétérinaire de la Rive-Sud. Thank you and long life !! (Original) J'ai appelé le centre vétérinaire en pleine nuit et leurs ai expliqué que mon chat sphynx n'allait pas bien dutout et qu'il avait ingurgité 2 capsules pharmaceutiques. Leurs questions étaient concises et ont menés à la conclusion que je devais m'y rendre aussitôt que possible et qu'on m'attendais. Ils ont pris charge de mon petit chéri dès mon arrivée qui a été traité en soins intensifs. Il a eu congé d'hôpital le lendemain avec toute sa santé grâce aux merveilleux soins prodigués par les Médecins, les techniciens(iennes) ainsi que le personnel courtois de la réception du Centre Vétérinaire de la Rive-Sud. Merci et longue vie !!

Martin Nantel

Terrible experience with my dog with cancer there. They view your dog as a bag of money administering over testing and not even commenting on the test they are doing. My last visit I was charged for xrays and an ultrasound when I explicitly told them I didn't want it. You can't expect a dog to keep his spirits up when at every treament they have to go through this ordeal everytime you bring him in for treatment, especially since owners aren't allowed to accompany them and comfort them. But its broken telephone, a 'nurse' takes them, they will go through each specialist and some person at the end tells you their impression, I went twice, the second time was with a different Oncologist cause the other was on vacation, this new one was pushing other another treatment the other Oncologist mentioned but the costs associated were twice of the other Oncologist. Do they get commission on this stuff??? Stick their finger in the wind and see how we can fleece someone. Really, do your dog respect and let them fight this with dignity. The Oncologist didn't mention the results of the ultrasound event though I was charged for it. Neither did she show me the comparative xrays. These people will be swindlers if you let them. I decided to put her down recently. Between my experience at DMV and here. I knew I didn't want to allow my dog to continue through this. DMV is sligthly better, albeit not by much. ---- Hi - it looks like I cant post a reply from the response you provided. So Im editing this. Thank you for your sympathy. You stated if there is anything you can do then please take these suggestions into consideration. 1)First and foremost, let the owners accompany the dogs for testing. I waited an hour not knowing what was happening - God knows what she must have been feeling. Treat them as you would treat a child. Parents are allowed to accompany their children. 2) Have consistent pricing. Make sure all the oncolists are on the right page. I was told 600 dollars for one treatment of intraveneous chemo initially then was quoted 1000 on my next visit. 3) I told the nurse I didn't want an Ultrasound or Xray. He assured me not a problem,. Yet you did it. Increase the communication between specialists and staff. I was stuck with a bill and much worse a traumatized dog with a terribly shaven belly.

Patrick Massie

Great doctors and medical staff. Higher prices than elsewhere. Inhuman, uncompassionate pigs at reception on the evening shift.

Bob Alexander

My dog had a complete ligament tear, but 8 weeks after surgery he is back to normal. I was very pleased with the care my dog received and with the excellent communication from the CVRS. Thank you, Dr. Dupuis, for giving me back my athletic little dog!

Molly Thacker

The staff here were very kind, courteous and helpful. The veterinarian was friendly and honest, and she didn't try to make me pay for anything extra or unnecessary. The price for the examination was also very fair considering how thorough it was. I will definitely be coming back in the future.

Amanda Bailey

I had brought my cat Chester to this vet on February 7/2017 they didn't even examine him and already had me up to a 1000$ not even known what the problem was. Then I said hold on that's expensive so they came back at 600$ still high for not examining him. He went in with vomiting and diarrhea they said they would keep him for 24hrs they hooked him up to IV for fluids and antibiotics. I went back that night to visit him and asked why does he looks so tired and not all there, the lady who was working in the back said " OH THATS BECAUSE HE IS STONED ". ( HER WORDS) I was not impressed at all so disappointed I brought my cat in cause he was sick he didn't need pain meds. I picked him up on February 8/2017 after paying the full amount witch was around 700 they told me that they didn't know what was wrong with him and that they need another 250 to run a blood test, plus keep him for another 24hrs in additional cost 300$ I couldn't afford that so I took him home and they said they would give me his medication for a few days cause I was so upset I got home and they gave me (1 PILL OF EACH ) They were suppose to give me for a couple of day but on gave me for one day. . They still didn't know what was wrong with him and they were just winging it and giving him medication on a guess of what it could possible be. When I asked why they didn't do that blood test first they couldn't give me an answer. when i went to pick him up he was soaked to the bones. Every time I called no one was on the same page always got the run around and all different answers. After I got home and looked at the paper of what they did in 24hr its was all FEES and hospitalization FEE 3 times. They said they would give me a free consultation but anything else would be further cost. I took my animal to another vet on CH. DU CHAMBLY who check my cat right then and there his ears, his teeth, his temperature, told me he has food poison from something he ate outside and gave me his medication for 2 weeks all for the cost of $100.00 and that includes is exam. Also said Monday to call back so I can give them a follow up not take my cat in the back where I couldn't see him and come back and tell me a 1000$. This place is complete money hungry. The only reason they are getting a star cause I have no choice but to give one or else they wouldn't even get that from me. - David Lawrence- Amanda Lawrence-

Alex St-O

Very Fast. Actually open 24h.

polina psk

They were so bad to me and my dog... I don't recommend going there at all. They used covid as an excuse to be stressed and treating me and my baby badly. I asked the owner to call me and she never did.

Shaghayegh Rouzbeh

Worst experience ever, to avoid for the well-being of your pet.

John Torjan

An excellent place to bring your pet. I know my dog is receiving excellent care.

Viva Lavida

Nice and friendly team! Kept me up to date when my dog was in surgery!

pennylaurence

The specialists there are dedicated and wonderful. The weekend techs don't know what they are doing. The price is on the high side but this seems to be normal for a 24hr vet hospital

Sylvain Bélanger

(Translated) I had to euthanize my mother's dog. They are very well equipped and understanding. She was very old (14) and sick. (Original) J’ai du faire euthanasier le chien de ma mère. Ils sont très bien équipés et compréhensifs. Elle était très âgé (14) et malade.

Yannick Bourget

(Translated) Billing scammer. They send me an invoice for $ 250 8 months afterwards when they owe me credits for the return of materials. I was sold 3 weeks of medication but my cat died the next day. They stole my cage too. Anyway, they owe me over $ 300 but they charge me. Run away !!! I'll go see the media with that. To be continued.... (Original) Escroc de la facturation. On m'envoit une facture de 250$ 8 mois apres fait alors quils me doivent des credits pour les retour de materiel. On ma vendu 3 semaine de medicament mais mon chat est mort le lendemain. Ils ont volé ma cage aussi. Bref, il me doivent plus de 300dollars mais ils me facturent. Fuyez !!! Je vais voir les medias avec ca. A suivre....

Sandra Young

Great care! Always pleasant and even called to follow up on how my dog was doing. Full service. A little pricey but you get what you pay for!

Ania Jodzio-Spector

Amazing service ! They're professional and friendly and put you at ease right away. Definitely the best place to take your furbaby when there's an emergency! Honestly, I am beyond thankful for this amazing pet clinic - I came in with my sick cat on a Saturday night and they took him in promptly . When he got discharged they explained the after care and gave me enough medicine and information that I left feeling confident in continuing care for my baby at home The prices may be a tad high but they're open 24/7 and give your furbaby proper treatment, and they explain how much every test and treatment costs before they do it. Would definitely recommend ! I can't thank them enough . Very compassionate, amazing place .

Jennifer Tombs

Saved my dogs life

Catherine Brechbuhl

Great vets, good prices and first come first serve.

Bud Algier

Great service, friendly staff, open 24hrs.

Gerald Gilbert-Thorple

Do not buy prescriptions here unless you have loads of money to throw away. They charged more than three times what the same prescription cost at my regular vet.

Olga Pusnei

The receptionists are very nice and friendly. The waiting area is clean, but the check up room was full of previous animal fur. The vets are friendly too, but they try to make your bill bigger. My kitten was limping and meowing too loud late in the night, so I had to bring him to a vet as fast as possible to make sure he doesn't have a fracture. The vet suggested me to do x-ray that cost me $200.00. Then he looked at the x-ray pictures and sais he wasn't sure if there was a fracture or not and if I want a x-ray specialist to look at that closer and give his opinion I have to pay $70. Then I asked if that would make any difference for the treatment. And he answered that the treatment would be the same in all the cases. He prescribed the painkillers and suggested to keep the pet in the cage and make sure it doesn't move too much. The vet could't put a cast or splint, because the kitten was too small and cats have incredible healing power. I ended up with a $400 bill and the paw healed in 2 weeks. One possitive thing from my experience - 2 days after the first visit they invited me for a FREE check up. They didn't say much about kitten's paw again...just extended the painkiller prescription.

Laurence Faivre Cormier

(Translated) I called at night since my puppy had eaten chocolate. They took the time to help me and calculated the dangerous dose. Gave me advice and told me it was not necessary to move. Super service !!! I had a good 30min on the phone to determine the condition of my puppy. I was expecting to move in the middle of the night and they reassured me! 2 weeks after that, my puppy continues well! Thank you for your help! (Original) J'ai appelé de nuit puisque mon chiot avait mangé du chocolat. Ils ont pris le temps de m'aider et ont calculé la dose dangereuse. M'ont donné des conseil et mon dit qu'il n'était pas nécessaire de me déplacer. Super service!!! J'ai passé un bon 30min au téléphone pour déterminer l'état de mon chiot. Je m'attendais à devoir me déplacer en pleins milieu de la nuit et ils ont su me rassurer! 2 semaine après tout ça, mon chiot continue de bien allé! Merci de votre aide!

Romián Tuesta-Vilca

Super honest staff. They are not there to rip you off like other vets.

Marie Rheault

Good people good service

DEBORAH Hay

The girl in the pet shop was very helpful and pleasant

NoFuckingUserFree

You will pay the biggest possible price for everything... if they say it's between 4000 -7000 , be insure that 7000$ will be the price Even while robbing you they can't provide decends callback when you are waiting for their responses....go somewhere else if you can wait and it's not an emergency.

Parker Hale

(Translated) Dr Coutellier very competent, respectful and understanding, the (night) team around him shared the same qualities. (Original) Dr Coutellier très compétent, respectueux et compréhensif, l'équipe (de nuit) qui l'entourait partageait les même qualités.

Alain J. Cusson

(Translated) Very human, competent and empathetic. We had the right to extremely human support from all the staff. (Original) Très humains, compétents et empathiques. Nous avons eu droit à un accompagnement extrêmement humain de la part de tout le personnel.

ElenaFK

Friday I woke up and noticed by cat was in pain. I called the emergency line and kept getting transferred back and forth to technicians that would evaluate my case for about 45 minutes. After finally getting someone on the line, they strongly recommended that I bring in my cat for an emergency check-in. Upon arrival, I called the clinic from the car to signal our presence, and a technician got back to us 30 minutes later for an admission evaluation. I'd like to point out that they prioritize the most serious cases. I finally got to bring my cat in and had to leave. A few hours later I got a call from the vet and they explained what the prognosis was, and asked to make a 75% deposit on the total potential costs. After everything was paid and signed, they went ahead with the procedures and called me back after to give me some news. I was very pleased to be kept in the loop throughout the whole thing. They would take the time to talk to me on the phone even when I called. I was thankfully allowed to visit the next afternoon in a private room, even though my cat was hooked up to IVs and more which was very appreciated. Anyway, I had a great experience at this hospital, the staff and vet were very friendly and attentive and kept good communication with me during the 3-day stay of my cat. I removed 1 star for the difficulty to reach them when I first called and because it is quite pricey, but that is to be expected when going to the vet, and my cat has no price-limit. Thank you Dr. Brown and the staff for the great care!

nan kar

They take care of you

JP “Djeepee” P

Went there for an emergency, they were able to file me an appointment asap with out being my family vet. Also they are very human and warm welcoming. They were able to work a way for me to to take very good care of my cat. I totally would refer them to anyone.

Gary Whittaker

Just a terrible experience so far 1 - Set up an appointment, and was turned away at the front desk. I had confirmed over the phone it was for the next day, but they had booked the wrong day. Since it was my first visit, I chalked it up to human error, including potentially my own, so I let it go 2 - I felt like they were using scare tactics to make me think I needed to pay more than I should have for extra tests. They kept calling the growth a tumor. Again, on it's own, I let it go. Was not upset 3 - They were supposed to call back with official results with 3 days, and we had to call back 5 days later, only to find out that a - only the vet can give us the information b- they refused to give me any information despite the fact I made all the appointments and they never bothered to add me to their file, c - they are continuing to make us wait

Mark Kelly

Money gouging clinic. I arrived from out of town to visit my mother during summer holidays to find out that they have been ripping her off for the past year. I'm sure there must be a better alternative on the South Shore for someone to bring their cat without being manipulated into paying for unneeded and expensive tests.

Dan Grecescu

Through extremely difficult moments for my beloved Puki and myself, we benefited of – I would say – a royal treatment. A special note for Dr. Sébastien Kfoury and an amazing team of doctors and technicians who really care about animals. Hats off!

Liz Campbell

The service is unreliable. They are high priced and cannot deliver. Hourly fees for vets who have little experience are equivalent to vets with over 30 years of hands on experience. They are always looking to add-on services to hike up the bill. They cannot deliver meds on time, even if these have been ordered 48 hours ahead of time. Poor follow up with the clients. Poor follow up for the animals. This place is to be avoided at all cost: You will avoid the cost to your animal. You will avoid the cost to your wallet. You will avoid the cost to your personal well being.

peter turner

I have been taking my cat there for the last two years. She has had pancreatitis, irritable bowel syndrome, cancer, periodically a feeding tube in her esophagus and diabetes. You may think after my words that my cat is a write off. In fact, her quality of life is great and I have to thank Drs. Poirier and Rose who are beyond amazing in their expertise and care. You will find no better a facility or veterinary skills anywhere in the Montreal area. They are without any doubt the best of the best. Their care is not cheap but it is most definitely outstanding.

Meghan L

I only have good things to say about this hospital. The vets and technicians take the time to communicate with you thoroughly and are so sympathetic and kind. It feels like they genuinely motivated to make a difference and put the animals wellbeing at the top of their priority list. They are not the type of place to recommend procedures just to fill their pockets.

Kate Rich

My beloved 13yr old Persian cat had a heart murmur issue since he was a kitty. Due to a one-time bile vomiting, I took him to this hospital early morning. After examination by vet, knowing he has heart murmur, doing blood and ultrasound tests, the vet injected him Cerenia (Maropitant) and prescribed it for 5 days. After visiting hospital, my cat stopped eating for two days and returning back to the hospital they hospitalized him to inject IV fluid to compensate the nutrition required and again Cerenia, Buprenorphine, Ampiciline, Omeprazole, Mirtazapine are used and injected. That night my cat died because of a heart attack at the hospital. Now, after doing some research I can see the instructions says: Cerenia (Maropitant) should also not be used with calcium channel antagonists (used to treat high blood pressure) or in "animals with heart disease", as it has a slight affinity for calcium and potassium channels.

Alys Le

Worst service ever! I waited 3 weeks you get an appointment to spay my cat and he has 3 hearts problems. Arrived at the clinic around 7am, dropped my cat then left. 5 minutes later, got a call that we have to pick him up because they can’t spay him without a specialist because they didn’t check his folder... How great is that! They suggested to keep him at the clinic until Wednesday and we are Thursday today or bring him back home and come back on a Monday in 2 weeks... Obviously I brought him back home what the hell was that option? So my cat starved the whole night and been in a car for 1h for nothing. They also changed the price 3 times which the first one was 250$, 2nd was 300$-350$ now its 700$. Can’t ask for a better service :)

PC TD

Very good place but pricy

Anthony Pirillo

I'm sorry but this place takes total advantage of the situation! My Maltese had to stay 3 nights and the bill was over 3800 just for that! plus $300 for blood tests, $600 for ultrasound, 315 for consultation, 200 in medication! This is absolutely crazy! The government should definitely have this domain regulated. These prices are absurd! Do not bring your dog here! This is robbery! Your dog is sick and they make you sick by charging these prices. They should be ashamed of themselves! I was from LA and it wasn't even that price in LA!!! STAY away from this place! They do not care for your pet, they only care about MONEY!

Benjamin Turcotte

Very professional and kind staff. They really helped us during a hard time with our sick kitten. We barely waited 2-3 minutes when we got there, and spend a lot of time on the phone with a caring and patient vetenarian. Special thanks to Dr. Fillion, very sympathetic and sweet. Your great attitude made a difference, especially in the difficult situation we were in.

Marie Andrée

(Translated) When I brought them my love from Merguez, he couldn't get up and was in terrible pain. My dachshund had two herniated discs. We were able to choose to offer him the surgery and I am still touched by the care he received. The whole team charmed me with their gentleness, I called sad at night and the technicians took the time to reassure me. Even the people at the reception showed empathy. The surgeon called me twice a day to give me a summary of his progress. Yes it is care that is expensive, but when you take into consideration all the expertise, technology, time and professionalism: every penny has been amply justified. Thank you to this team for giving back a quality of life to our family love sausage (Original) Lorsque je leur ai apporté mon amour de Merguez, il ne se levait plus et il avait d’horrible souffrance. Mon teckel avait deux hernies discaux. Nous avons pu choisir de lui offrir la chirurgie et je suis encore émue des soins qu’il a reçus. Toute l’équipe m’a charmée par leur douceur, j’appelais triste le soir et les techniciennes prenaient le temps de me rassurer. Même les personnes à la réception témoignait de l’empathie. Le (et la) chirurgien m’appelait 2 fois par jour, afin de me faire un résumé de son évolution. Oui ce sont des soins qui sont dispendieux, mais lorsqu’on prend en considération toute l’expertise, la technologie, le temps et le professionnalisme: chacun des sous a été amplement justifié. Merci à cette équipe d’avoir redonné une qualité de vie à notre saucisse familiale d’amour

anne girard

(Translated) In less than a minute my dog was taken care of, Already on the operating table What an amazing service (Original) En l espace de moins d'une minute ma chienne à été prise en charge, Déjà sur la table d opération Quel service incroyable

Sara-jane Belley

(Translated) They took good care of boby during an emergency visit for epilepsy (Original) Ils ont Bien pris soin de boby lors dune visite en urgence pour de lepilepsie

Maria Payiotas

My experience was fantastic...my dogs was in tremendous pain from having an abcess in his anal glands. There was no wait time. They took us in right away. I went back today because he started bleeding and again took us in right away. The staff there is extremely pleasant and very patient. I told my husband that we will be making this place our new vet for our puppy. I highly recommend them!

Andy K. Archer

Awesome!

Brittany Mullins

Great quick care. They were so helpful with Piper

jennie 12546

One of the best veterinary clinics. A little pricey but the service is fantastic. Fully bilingual, compassionate and friendly. After each of my cats were sick, they, both times, called to check in on the pets and see if I had any questions. This time around I had a cat pass away a few days earlier and my other cat was sick, I was very anxious, the vet I saw was so kind and put my mind at ease. I appappreci it.

C. Bray

Excellent service.

Chris Macnab

We have had 2 dogs have TPLO surgery at this clinic with Dr. Henault. Can't say enough good things about him. Great orthopedic surgeon and great bedside manner. Our most recent dog had surgery 10 days ago. Though their procedures have changed with COVID-19, they are still great. Busier than normal as a lot of vets are not doing full services right now so be prepared for it to cost a bit more for a visit (they are open 24/7 and full of specialists which costs more). Everyone is very compassionate and takes their time explaining. Dr. Henault does the phone calls himself which is appreciated. We will have to have Amber evaluated by another specialist as she has a slight incontinence problem and I expect we will be just as pleased.

Michel Forget

nice place but expensive

Rafael Puerta

Too expensive

Daphné Amos

Was very afraid going in there but they totally changed that around, you can see that they are people who really care about the animals, extremely impressed.

Louis tremblay

(Translated) let an animal suffer on its own for 5-8 hours, while having the means to relieve it immediately. The wait time is abnormal for an emergency, SAC = 0, compassion 0, animal is an object to make $$$$. If you have a problem with waiting time, and with staff all you have to do is hire more staff for the money you load. if not, stop charging the price for an emergency consultation and stop positioning yourself as an emergency. In addition, the clinic always looks empty compared to the vet on Lawrence, for example, but they say: we're overflowing ... that doesn't make sense. (Original) laisser un animal souffrir tout seul 5-8h, tout en ayant les moyens pour le soulager dans l'immédiat. Le temps d'attente est anormal pour une urgence, SAC=0, compassion 0, animal est un objet pour faire $$$$. Si vous avez un problème avec le temps d'attente, et avec le personnel vous n'avez qu'engager plus de staff pour l'argent que vous ns charger. sinon arrêtez de charger le prix d'une consultation d'urgence et arrêtez de vous positionner comme une urgence. De plus, la clinique a tjs l'air vide par rapport par ex au véto sur Lawrence mais ils disent: on déborde...ca n'a pas de bon sens.

Miranda

I gave myself some time to consider everything with this place and I still feel like I should not have come here to treat my furry friend. All of his problems started when I brought him in to get his shots, they recommended a combo shot which included respriatory something for his lungs. He became sick after couple weeks/months after this and after thousands of dollars later and another vet trip they said it's a tumor on his lungs. Willing to spend every bit of money I had for my cat I wanted to continue with any kind of treatment and after coming in for the third time i got a brand new Vet who didn't really understand what was going on or how to help ( she was really nice though and did try her best). After sedating him and taking him away they realized they read the scans wrong and couldn't biopsy him as it wasn't on his lungs it was actually inside of his lungs. Will never go back here again and hope that it does not happen to anyone else that goes here

Wanda Donovan

Dr.Henderson very good, but center too commercial and expensive.

Richard Bonin

We've had the unfortunate decision to put our blessed little 18 year old Bichon to rest in peace. From the moment we got to this clinic till the very end in the middle of the night, the vet who handled our case was exceptional and extremely compassionate. As well, we had to follow-up on a request a few days later. The receptionist (Élizabeth) did her very best to have us reach our objective...We've never met but we send you our many thanks. Here's hoping your manager reads this and forwards our appreciation to you. We've been to many clinics...this one is excellent in all aspects.

Caroline C.

ANYTHING TO MAKE MORE MONEY!! It was obvious what my dog had, all the symptoms were there yet they tried convincing me to do more and more and more testing each test was between 60$ and 300$ it just kept adding up. I understand they are trying to figure it out but it was so obvious. I simply asked them what would the surgery cost and they said 2000$ I went to my vet for an emergency appointment and the same surgery was 600$........ without it my dog would've died. Its pretty sad to know that they would rather make more money then give ppl the chance to save there dogs.

Anna Maria Cugliandro

I ONLY go there in case of emergency. Grateful that I've ALWAYS been able to get an appointment and REALLY good service. Thank you to all the staff from the receptionist all the way to the vets and specialists. They also have a cosy pet food boutique to browse in which has cute accessories and treats for your furry 4-legged companions. Unsure, but I believe they also offer pet grooming ????????

Robert Gray

The service is very good and professional

sherlocktao

If you are at this place, do take a second thought, hospital DMV is just 10 mins away. At 1655 Boulevard des Promenades, Saint-Hubert, QC J3Y 5K2 Here you will have a better and professional team and medical care for your lovely pets. They have all the equipments that need for your pet examination. They take your pet's live seriously, and they don't look for excuse for mistakes.

Marie-Lou Tremblay

(Translated) Thank you for responding so quickly to my call for my dog. Your kindness reassured my mother and me. You have given us news often and very detailed, but above all very much appreciated. (Original) Merci d'avoir répondu aussi vite à mon appel pour mon chien. Votre gentillesse nous a bien rassuré ma mère et moi. Vous nous avez donné des nouvelles souvent et très détaillées, mais surtout très appréciées.

Christine Straccini

I wish I was writing this review under better circumstances but unfortunately my husband and I had to visit this vet for a medical emergency that one of our cats was experiencing which turned out to be an aortic thromboembolism causing paralysis of his hind legs. From the time I called the vet in a panic-striken state at 3:15am to the time we left the vet at 6:15am, the staff was very supportive and attentive to our every need. They cared for our lovable Coconut from the moment we arrived and it was readily apparent that his well-being was their number one concern. The veterinarian gently informed us of his condition and did not try to give us false hope or push treatment that would just prolong his suffering. Sadly, we had to let him go, something that we were not at all prepared for, but the staff let us spend as much time as we needed with him before watching him leave this earth. This was very traumatic but I don’t think there would have been a better staff to help us get through this unfortunate and difficult situation. Our deepest thank you to them.

Danny Pham

Professional and quick service, even at night for emergencies

Julien Paquin (Napper)

(Translated) My dog died before the euthanasia because I absolutely had to pay the fees before, so I had to go get my wallet (forget it at home) with my dying dog in my car 35min drive. He was treating him for his cancer the service was excellent and I paid a lot of money for his chemotherapy treatments. They say that worrying about your animal .. I have however noticed that it worries about their bank account before your animal. (Original) Mon chien est mort avant l’euthanasie car je devais absolument payer les frais avant , j’ai donc du aller chercher mon portefeuille ( oublier a la maison ) avec mon chien à l’agonie dans ma voiture 35min de route. Il le traitait pour son cancer le service était excellent et j’ai payer beaucoup d’argent pour ses traitements de chimiothérapie. Ils dissent ce soucier de votre animal.. j’ai par contre constater qu’il ce soucis de leur compte de banque avant votre animal

Marie Josée Chapdelaine

(Translated) Very good service when my sons rushed our 12 year old cat in the night. He was taken care of immediately, the vet called me to explain his condition and planned care and the costs. She also explained everything to my sons. Unfortunately our big cat did not survive, he was diabetic and he had a heart problem. The vet called me to inform me of his death, and offered to go see him the next day ... which we did. We had a room for the four of us and we could see him one last time after his death All the staff very empathetic, we had information and time to think about how to dispose of their body. We even received a sympathy card. Yes all that is sad but we felt well treated and our tomcat was well too. Thank you to the team for your professionalism. (Original) Très bon service quand mes fils ont amené d'urgence la nuit notre chat de 12 ans. Il a été pris en charge immédiatement , la vétérinaire m'a appelé pour expliquer son état de santé et soins envisagés et les coûts $.Elle a aussi tout expliqué à mes fils. Malheureusement notre gros matou n'a pas survécu, il était diabétique et il avait problème au coeur. La vétérinaire m'a appelé pour m'informer de son décès, et m'a offert d'aller le voir le lendemain...ce que nous avons fait. On a eu une salle pour nous quatres et on pu le voir une dernière fois après son décès Tout le personnel très empathique.Nous avons eu info et le temps de réfléchir comment disposer de son corps. Nous avons même reçu une carte de sympathies. Oui tout ça est triste mais nous nous sommes senti bien traités et notre matou l'a bien été aussi. Merci à l'équipe pour votre professionnalisme.

David B

Amazing centre, incredible staff. I took my 10 year old retriever in because she was having difficulty breathing. They did everything they could to try and save her but unfortunately her condition worsened and I had to put her down. The staff was very understanding and gave me a realistic assessment of her condition. They could have kept her alive with mechanical breathing, but they assured me the cost and effectiveness of the treatment would not have improved her situation significantly. I think that speaks volumes about their care for both patient and owner, it was a hard decision, but it was the right one. Additionally, the doctor in charge of my buddy was very compassionate and took excellent care of her right until the end. It's not the way I would have wanted her to go, but I'm so thankful that she got to spend her last moments with amazing people who really cared. Thank you for the amazing work you do.

guylaine rouillard

(Translated) I would like to thank Dr. Briffod specialist in ophthalmology for his expertise, his availability and his guidance so important in connection with my cat Boris (Original) Je désire remercier le docteur Briffod spécialiste en ophtalmologie pour son expertise,sa disponibilité et sa guidance si importante en lien avec mon chat Boris

Kenia Balestra

Great experience! My dog was having a real emergency and they took care of her promptly. You can bring your pet here if you're having an emergency. Not ultra expensive.

Caroline

(Translated) July 2021: my dog died on July 22. She had heart problems and it escalated. I arrived at the center in the middle of the night and there were two people in front of me. When the receptionist saw my baby's condition, she put me first. Unfortunately, my dog's condition was too advanced. I had to let her go. I think the center has done this well. I don't see how they could have done better. And over the next few days, I emailed the center with questions and the vet answered all of my questions. February 2021: very satisfied with the care received in internal medicine. Clear explanations, good treatments, she did not have a bruise following the blood test. Very satisfied with the customer service and satisfied with the recommendations given. I will provide an update regarding the care, if necessary. (Original) Juillet 2021: ma chienne est décédée le 22 juillet dernier. Elle avait des problèmes cardiaques et cela a dégénéré. Je suis arrivée au centre en pleine nuit et il y avait deux personnes devant moi. Lorsque la personne à l'accueil a vu l'état de mon bébé, elle m'a fait passer en premier. Malheureusement, l'état de ma chienne était trop avancé. J'ai dû la laisser partir. Je pense que le centre a bien fait cela. Je ne vois pas comment ils auraient pu faire mieux. Et les jours qui ont suivi, j'ai envoyé des courriels au centre avec des questions et le vétérinaire a répondu à toutes mes questions. Février 2021: très satisfaite des soins reçus en médecine interne. Explications claires, bons traitements, elle n'a pas eu de bleu suite à la prise de sang. Très satisfaite du service à la clientèle et satisfaite des recommandations données. Je ferai une mise à jour concernant les soins, le cas échéant.

Cindy Pownall

Excellent service - caring staff

Daniela Tacchi

Very helpful in a very sad situation

Rachel

I brought my cat in last weekend who was unfortunately diagnosed with cancer. Vets did a fantastic job at taking care of her and laying out all of her options for me, without judgement. My little Maia unfortunately had to be put to sleep, but I never doubted how well she was being taken care of at CVRS. Special thanks to Dre Asselin who was always available to answer my questions, and very compassionate.

Isabelle Bédard

(Translated) Unfortunately, our dog's case was not considered serious enough. He spent more than 4 hours waiting in a cage and without an exam. Around 1 a.m. (he still had not been examined), I went to pick him up to look after him myself and to bring him early in the morning to his vet ... who could see that his condition was so serious that he has little chance of surviving. I let you draw your conclusions on the good care provided by the emergency clinic (Original) Malheureusement, le cas de notre chien n'a pas été jugé suffisamment sérieux. Il a passé plus de 4 heures d'attente dans une cage et sans examen. Vers 1 heure du matin (il n'avait toujours pas été examiné), je suis allée le récupérer pour le veiller moi-même et pour l'amener à la première heure chez son vétérinaire... lequel a pu constater que son état est tellement grave qu'il a peu de chance de survivre. Je vous laisse tirer vos conclusions sur les bons soins prodigués par la clinique d'urgence

Bruno Roy

(Translated) I am so disappointed. I was a client with my first dog. I called to continue being a client with my new dog. Three times I had to call to get an appointment. On my third call, I was transferred to Montreal to an office that does not do what I asked for my pet. After all this saga, I told the secretary that I had had enough and that I was going to go elsewhere. She thanked me. Yes, yes, she thanked me for going to a competitor !! I don't want to give my money to people who treat their customers so badly. I do not recommend at all. (Original) Je suis tellement déçu. J'étais client avec mon premier chien. J'ai appelé pour continuer à être un client avec mon nouveau chien. Par trois reprises j'ai dû appeler pour réussir à avoir un rendez-vous. À mon troisième appel, on m'a transféré à Montréal dans un bureau qui ne fait pas ce que j'ai demandé pour mon animal. Après toute cette saga, j'ai dit à la secrétaire que j'en avais assez et que je vais aller ailleurs. Elle m'a remercié. Oui, oui, elle m'a remercié d'aller chez un concurrent!! Je n'ai pas envie de donner mon argent à des gens qui traitent si mal leurs clients. Je ne recommande pas du tout.

Jo

(Translated) They care more about emptying our wallet than about the health and lives of our animals unfortunately. I understand that the costs of consultations are higher for a specialist, but why the costs of hematology and those of x-rays are more than the double of my general veterinarian? It's the same equipment, the same execution and analysis time, the same radio cuts ... Well, can't wait to see what copy-paste message they'll write below mine as they do for each bad grades .... (Original) Ils se soucient plus de vider notre portefeuille que de la santé et la vie de nos animaux malheureusement. Je comprend que les frais de consultations soient plus élevés pour un spécialiste, mais pourquoi les frais d'hématologie et ceux de radiographies sont plus que le double de mon vétérinaire générale? Ce sont les mêmes équipements, le même temps d'exécution et d'analyse, mêmes coupes de radios... Bon, hâte de voir quel message copier-coller ils vont inscrire en-dessous du miens comme il le font pour chaque mauvaises notes....

Tony Bellizzi

Very professional and know their job.

michel mireault

Costly but good vets great service.

Jean Marco

i bring my dog to the clinic. I had to go out because I couldn't stay because of the pandemic. they told me they were going to call me. after hours they ended up calling me to tell me that it was not urgent and they left my dog alone for hours in a room without water and without food. they could have called me to tell me instead. Not reccommended they do that for the money.

Lee Brochu

(Translated) Five days ago, we had to go urgently to the Rive-Sud veterinary center. My dog was in respiratory distress and the damage being done, we had to make a heartbreaking and unexpected decision. I would like to thank from the bottom of my heart Dr Allen and Catherine (tsa) for having accompanied us that night. You're superb. Truly. Thank you very much for everything. Xxx (Original) Il y a cinq jours, nous avons dû nous rendre d’urgence au centre vétérinaire Rive-Sud. Mon chien vivait une détresse respiratoire et le mal étant fait, nous avons dû prendre une décision déchirante et inattendue. Je remercie du fond du coeur le Dr Allen ainsi que Catherine (tsa) de nous avoir accompagné cette nuit là. Vous êtes superbes. Sincèrement. Merci beaucoup pour tout. Xxx

Alexandre Gadbois

Great response. Those people care a lot for the animals. The doctor also clearly explained what could have caused the issue and the possible next steps.

Dean Dettmers

they are now more concerned with pushing for tests when not required - $375.00 for an ear infection is beyond reason - been going for 25 years but the last two years - its we should do this and we should do that - but my dog is healthy why - well just in case and it will cost -. even wrote a letter after 25 years that I would have to go llese where as they are too expensive - after 25 years and my dog donating blood for 19 times I get no response from them at all - so it that is how they treat their long time clients where are they at now for dog care or is it onloy a business now - very sad used to be the best

Lisette lachance

(Translated) I come from the North of the Laurentians to see them. The 1o dog had 10 months of chemo at home every week. The care was humane. The technician would go to bed with the dog in a spoon to calm him down. I was shown pictures of him during his treatment; he never went backwards despite the illness. And a full report of the condition of the animal. And with that a patience of angels as much of the reception as of the doctors. My dog was of one of the so-called aggressive and dangerous breeds. I have never felt fear or withdrawal from the staff.7 This week my 2nd dog could no longer walk. My vet advised me to have an assessment at a specialized center. I went back there. I cried and thought it was over for my daddy. With the covid I had to leave her alone. No fear. The doctor spoke to me for long minutes, explaining in detail his condition, examinations and treatments to be carried out. No pressure for care on the contrary. Care 1o choice, 2o choice, 3o choice depending on what I can afford. My daughter will never thank Dr De Lorimier and technician Stéphanie enough. This time it's Dr Cutlery. Thanks to them we can continue each week and feel supported. This is the difference of this clinic. Humanity respect compassion and love of animals ... (Original) Je viens du Nord des Laurentides pour les voir. Le 1o chien a eu 10 mois de chimio chez eux et ce a chaque semaine. Les soins étaient humains. La technicienne se couchait en cuiller avec le chien pour le calmer. On me montrait des photos de lui pendant son traitement.Jamais il n y est allé à reculons malgré la maladie. Et un rapport complet de l etat de l animal. Et avec ça une patience d anges autant de l accueil que des médecins.mon chien était de l une des races dites agressive et dangereuses. Jamais je n ai senti de peur ni de retrait du personnel.7 Cette semaine mon 2o chien n arrivait plus à marcher. Mon vet m a conseillé une évaluation dans un centre spécialisé. J y suis retournée. Je pleurais et pensais que c était fini pour ma pitoune. Avec le covid je devais la laisser la toute seule. Aucune crainte. Le médecin m a parlé pendant de longues minutes en expliquant tout en détail son état les soins examens et traitements à faire. Aucune pression pour les soins au contraire. Soins 1o choix, 2o choix, 3o choix selon ce que je peux payer. Ma fille ne remerciera jamais assez le Dr De Lorimier et la technicienne Stéphanie. Cette fois c est le Dr Coutellerie. Grâce à eux nous pouvons continuer chaque semaine et nous sentir supportées. Voilà la différence de cette clinique. L humanité le respect la compassion et l amour des animaux...

kitta maroosh

Be on your toes if you go to this vet. They are quite over priced and will make efforts to have you purchase specific medications based on higher price points and will even attempt to alarm you into getting expensive unnecessary tests done. After years of their unaccommodating attitudes, over priced services, and price gouging practices we finally wised up and sought care elsewhere.

natasha moroni

When my puppy was sick I called and they might have saved my dogs life over the phone! Great place, I'm very thankful!

Kiki Mathey

(Translated) A superb clinic .... But after a hefty bill of nearly $ 1400 for an infection in my cat's paw and no results over two visits, the feeling of being taken for a ride and being given a terrifying diagnosis for to sum up a rather unpleasant experience .... I went to a neighborhood vet with excellent value for money, very good human relations, listening, the possibility of accompanying my animal in the examination room, no wait and I didn't have to freeze in my car .... And my cat's problem solved in one visit .... I wouldn't go back to CVRS (Original) Une superbe clinique....Mais après une facture salée de près de 1400$ pour une infection à la patte de mon chat et aucun résultat sur deux visites, la sensation de se faire mener en bateau et de se faire donner un diagnostic terrifiant pour résumer une expérience plutôt désagréable.... Je suis allée chez un vet de quartier avec un excellent rapport qualité prix, de très bons rapports humains, de l'écoute, la possibilité d'accompagner mon animal dans la salle d'examen, aucune attente et je n'ai pas été obligé de me geler dans mon auto....Et le problème de mon chat réglé en une seule visite....Je ne retournerais pas au CVRS

HiddenMistJutsu

They only care about money. During the consultation, they give you so many options that cost a lot. Not worth

Ronny R

We went to the Vet Rive sud at 10am on a Saturday since our puppy was in extreme pain due to a sprained neck and only around 5 animals in line before us. Since they considered our situation not that of an emergency, they told us to go back home and wait till they called us to come in for the consulation. It is now 5pm and we received a call from them to come in. This is so ridiculous as a wait time for a puppy in pain. I do understand there are more urgent situations that may have occurred but 7 hrs wait time, this makes no sense. I would recommend no pet owner should go to a place that doesn't care about animals, no matter how small the issue is. It could of been the quickest $250 that this vet could of made.

Mary Ellen

(Translated) My cat has been well taken care of. They didn't do more than they had to do for her so the bill was fair and cheap !! They kept me informed of any exams and treatment. Thanks for taking care of us. (Original) Mon chat à été bien pris soin. Ils n'ont pas fait plus qu'ils avait a faire pour elle donc la facture était juste et pas chère!! Ils m'ont gardé informé de toute examens et traitement. Merci d'avoir pris soin de nous.

Julien

(Translated) A welcome and support that made all the difference during the process of euthanizing our dog???? ... and this, despite the great achalange on January 1, 2022. A BIG THANKS to all your team ????. (Original) Un accueil et accompagnement qui ont fait toute la différence durant le processus d'euthanasie de notre chien???? ... et ce, malgré le grand achalange en ce 1er janvier 2022. Un GROS MERCI à toute votre équipe ????.

Brian Abramson

Their oncology team is amazing and supported us every step. Dr. Campbell and his team never told us to give up, and as long as we were willing to fight for our furbaby, they provided us options.

RL Bear

Excellent care for your pets

Niki Lovely

Overall was great service however the secretary was a bit rude and quite frantic, making the experience there a lot more stressful than it needed to be.. great care for my dog but not so good customer service.

Etienne Lafrance

(Translated) Caring staff, human and attentive to customers. 24 hour service so a cost is attached, but the customer experience is worth it. (Original) Personnel attentionné, humain et à l'écoute des clients. Service 24h donc un coût s'y rattache, mais l'experience client en vaut la peine.

Ghazal Haghi Damsbaek

I had a pretty bad experience... My cat needed emergency care, I called them and they seemed to be helpful. Told me to come, and let them know once there. Took the cat, went inside and was told to go back to the car and sit and wait 1-2 hours for someone to call. Then I can take him in... Waited for 2.5 hours, no one called. Finally made a few calls around and got him the care he needed somewhere else. Later that night, 5 hours after they told me to go sit in the car, they called and left a message to tell me to call them if I'm still interested!!!! Really?! Did they really expect me to keep a sick animal in a cage in the car without door or litter access for all those hours?! I will never go back!

Marianne Guy

(Translated) I brought my cat urgently for respiratory distress. Immediate support, the vet called me 4x during the day to give me news. Very professional, takes the time to answer questions. It was my first time there. Yes it is expensive but I had full confidence in the care. I recommend! (Original) J’ai apporté mon chat en urgence pour détresse respiratoire. Prise en charge immédiate, la veterinaire ma appeler 4x dans la journée pour me donner des nouvelles. Très professionnel, prend le temps de répondre aux questions. C’était la première fois que j’y allais. Oui c’est dispendieux mais j’ai eu une pleine confiance dans les soins. Je recommande!

marina sneg

Emergency vet is vert expensive, be ready to pay 240$ for consultation, 400$ for blood test to start ...The Vet doctor was qualified..Antibiotics are helped my dog. Thank you

Charles Nadeau

(Translated) They saved my cat who had eaten neoprene, a foam insulation that sticks, for the air conditioning. I am extremely grateful to them. I got to the ER and they treated it like an emergency. All the staff were very professional, courteous and attentive. Thank you all for your great work! (Original) Ils ont sauvé mon chat qui avait manger du néoprène, un isolant en mousse qui colle, pour les air climatisé. Je leur suis extrêmement reconaissant. Je suis arrivé à l'urgence et ils ont traité la situation comme une urgence. Tout le personnel était très professionnel, courtois et attentionné. Je vous remercie tous pour votre beau travail!

Yann Desrosiers

(Translated) The house doctors of the animal world…. We went to see them (our vet is closed on weekends) because our cat was having urinary difficulties. We left with a diagnosis that he might be stressed and might have a heart murmur…. Anything ... But when it's time to pay, $ 500 for an hour and no diagnosis ... Following the undiagnosis and the problem that was still present, we went to see our vet 2 days later. The diagnosis was simple, urinary crystals… Wow all a service and a reasonable price. 2 day hospitalization, urine test cost $ 650. PS I felt that the money was more important than the animal both from the vet and the receptionist. (Original) Les docteurs house du monde animalier…. Nous sommes allés les consulter (notre vétérinaire est fermé le weekend) car notre chat avait des difficultés urinaires, Nous sommes sorti avec un diagnostiques qu’il serait peut-être stressé et aurait peut-être un souffle au cœur…. N’importe quoi… Mais quand il a été temps de payer, 500$ pour une heure et aucun diagnostique…. Suite aux non diagnostique et le problème qui était toujours présent, nous sommes allés voir notre vétérinaire 2 jours après. Le diagnostic a été simple, cristaux urinaire… Wow tout un service et un prix raisonnable. 2 jours d’hospitalisation, test d’urine a un coût de 650$. PS : J’ai senti que l’argent était plus important que l’animal autant de la part du vétérinaire que de la réceptionniste.

antony zhang

Good service!

Ashley Green

Always great service.

Louis-philippe Demonet

Friendly staff

Audrey Bélanger

(Translated) I went on November 13, 2018 to have the injury to my little dog's left hind leg assessed, she then had to be operated on the next day. She underwent a TPLO. She was discharged on November 15. I was very worried about having my 8 pound poodle Honey operated on, mainly because she is 13 years old and has a known heart condition (a 4/6 heart murmur) ... It was Doctor Auger who took charge of Honey's case with his entire team. I can confirm to you that these are all really very competent people who care about the well-being of your animal! I had to speak with several members of the team, whether it was people at the reception or people who cared for Honey all pearls !! They were all very attentive to Honey and very understanding, empathetic (because I was really very `` tanante '' to call and go ask Honey for 2 min;) and each time they took the time to talk to me and give me news to reassure me. In short, if your dog has special needs and you want him to be cared for in complete safety, I recommend without hesitation that you work with the people from the Center Vétérinaire Rive-Sud in Brossard. The follow-up and post-up service is also remarkable! And for those who keep talking about price, I will simply answer that EXCELLENCE comes at a price and that in my opinion it is justified. Another huge thank you to the entire team at the center and a very special thank you to Doctor Auger !! Honey is recovering from her operation like a champion, she does her physio with mom every day with the goal of: The return to the endless squirrel hunt in the spring !! :) hihihi (Original) Je suis aller le 13 novembre 2018 pour faire évaluer la blessure à la patte arrière gauche de ma petite chienne, elle à ensuite du être opérer dès le lendemain. Elle à subit une TPLO. Elle a reçu son congé le 15 novembre. J'étais très inquiète à la perspective de faire opérer ma petite caniche de 8 livres Honey, essentiellement parce qu'elle ai âgée de 13 ans et qu' elle à une condition cardiaque connu (un souffle au coeur 4/6)... C'est le Docteur Auger qui à pris le cas de Honey en charge avec toute son équipe. Je peux vous confirmer que se sont tous des gens vraiment très très compétent qui on à coeur le bien-être de votre animal! J'ai eu à parler avec plusieurs membres de l'équipe, que se soit des gens à l’accueil ou des gens qui ont donnée les soins à Honey tous des perles!! Ils se sont tous montrer très attentionné envers Honey et très compréhensif, empathique (parce que j'étais vraiment très ''tanante'' à appelez et à aller demander des nouvelles de Honey au 2 min ;) et à chaque fois ils ont pris le temps de me parler et de me donner des nouvelles pour me rassurer. Bref, si votre chien à des besoin particulier et que vous voulez le faire soigner en toute sécurité, je vous recommande sans hésitation de faire à faire avec les gens du Centre Vétérinaire Rive-Sud de Brossard. Le suivis et le service post-up est également remarquable! Et pour ceux qui parle sans arrêt du prix, je vous répondrez simplement que l’EXCELLENCE à un prix et que celui-ci est justifier selon moi. Encore une immense merci à toute l'équipe du centre et un merci tout spéciale à Docteur Auger!! Honey récupère de son opération comme une championne, elle fait sa physio avec maman à chaque jour avec pour objectif : Le retour à l'interminable chasse à l’écureuil au printemps!! :) hihihi

Mary Rémillard

(Translated) I lost my best friend of the past 10 years suddenly on Thursday December 2nd. I went to this clinic with my deceased dog. I got some of the best service you could ask for in this situation. The staff are squeezable and very gentle. We took the time to fill out all the paperwork and were very well explained to us about everything that was available to us. Once everything has been done. They came to pick up my dog with a stretcher, we took the time to tie him up and he returned to the clinic with incredible respect. In addition they had us prepare a play to be able to say one last god to my beautiful boy. Once again everything was done perfectly. My dog was comfortable on a mattress with plenty of blanket. He had a candle to light and repeatedly they told us that we can spend as much time as we wanted with him and that even if it took us all night that he had no problem. I really love the service I was given. Once again thank you for taking care of my dog despite his death on arrival. (Original) J'ai perdu mon meilleur ami des 10 dernières années subitement jeudi le 2 décembre. Je me suis rendu a cette clinique avec mon chien décéder. J'ai eu un des meilleur service qu'on peut demander dans cette situation. Le personnel est compressible et très doux. Nous avons bien pris le temps de tout remplir les papier et on nous a très bien expliquer tout ce qui pouvait s'offrir à nous. Une fois que le tout a été fait. Elles sont venu chercher mon chien avec un civière, on bien pris le temps de l'attacher et il l'ont rentrer dans la clinique avec un respect incroyable. De plus ils nous avaient préparer une pièce pour pouvoir dire un dernier a dieu a mon beau garçon. Encore une fois le tout a été fait parfaitement. Mon chien était bien installer sur un matelas avec plein de couverture. Il avait une chandelle d'allumer et a mainte reprise ils nous ont répéter que nous pouvons passer le temps qu'on voulait avec lui et que même si sa nous prenait a nuit au complet qu'il avait aucun problème. J'ai vraiment adorer le service qu'on m'a donner. Encore une fois merci d'avoir pris soins de mon chien malgré son décès a l'arrivée.

Nina Antille

(Translated) I had to bring my emergency cat and the service was impeccable! We were able to calm my concerns and they took good care of my animal! I don’t live nearby and will return if I need more without hesitation. (Original) J’ai dû amener mon chat d’urgence et le service a été impeccable! On a su calmer mes inquiétudes et ils ont pris bien soin de mon animal ! Je n’habite pas dans le coin et j’y retournerai si j’en ai de besoin sans hésitation.

Patrick Provencher

Good price and good service

Andrew Hong

Very good at sales pitches. Paying for a consultation there is often paying for the privilege of being subjected to a sales pitch. Spend a disproportionately large amount of time pushing expensive "solutions" and are very apt at avoiding your questions. Yes, they are well equipped, but they are shameless in their attempts at guilt tripping you into spewing cash for unnecessary tests or procedures. For some people here, it seems like caring for your pet equals being willing to spend money without counting. It does not work that way when greedy people propose you something superfluous. Please ask elsewhere for a second opinion, yes for the sake of your wallet, but also for the sake of your pet, who should not be subjected to futile treatments.

Flavie Le pain

Ils nous on dit que ça allait coûter 500$, pour finalement ressortir avec une facture de 700$, pour finalement apprendre qu'il avait vidée la vessie de mon chat pour la remplir aussitôt... au moins donner les prix exact s.v.p...

Scott Schoolcraft

amazing care all around

Marco Ammendolea

Overpriced. 24/7 or not. When you spend 15 minutes doing the most basic exams possible. Heartbeat, temperature, weight, and a quick eye check with cornea responses to light. Resulting in a 200$ fee. Is completely unjustified. The staff, techs and vets are all very kind and respectful. But the price is unjustified and unfair.

Cristian Babinet

We always go here if we have have an urgent need of a vet for our dog, Scooby . It's open 24/7 and they are very competent and well equipped. They also offer training services for your dogs trough highly qualified trainers! I find they late night and weekend fee kind of high but I'm just glad that they are there in need!

A. La.

My dog loves the amazing team ! They're caring and professional, and always provide the best advice.

Jeannie Pichette

Everyone was friendly. They understood my dear for my fur baby. Explained everything. Why things had to be done. Even when I am explained that I was on a budget, they worked with me. They always called after each appointment,to see how Mia was doing. They were very understanding after her surgery. I called almost every day, they answer and explained everything and put my anxiety to rest. Definitely recommend them.

Catherine Gravel

I am so impressed with the quality of care we received for our dog. We used their emergency services twice when she was sick and from the minute we walked in, we felt that the staff were organized and knowledgeable. They were clear in different treatment options and transparent in their pricing. We even had to call to change medication because our dog did not tolerate it well and they immediately switched it over the phone. Once our dog was home, we received calls every few days, and when her situation improved, every week for a month just for follow up. Definitely best veterinary medicine experience we've ever had. Cannot recommend enough.

Julien Fournier

(Translated) They are really dishonest. Never seen anything like it. Already they are known to be very expensive, I did not think that in addition they could act in this way. This was my 2nd experience with this clinic, the first time it was over $ 6000, but my cat was in really bad shape. Despite the fact that I found their fees exorbitant, at least they had notified me beforehand and I had approved. But this time I get called to tell me $ 1800-2200, I sign I approve and I sent them a deposit of $ 1500. I am called back the next day to tell me that it could finally go up to $ 2300 or $ 2500, once again I approved. While going looking for my cat, I receive a bill for 3,256 plus tax which amounts to $ 3,750. I ask the receptionist for explanations, she had none, she just answered me with a contemptuous tone, maybe you had not calculated the taxes ... $ 2,500 plus tax it does not happen at $ 3,750 the last time I looked. No one there was able to explain to me the reasons for these costs. The icing on the cake, even after spending $ 3,750, I do not even have a final diagnosis, frankly it is theft and an absolutely unacceptable lack of ethics, I will file a complaint and go to the end of this matter, you should be embarrassed to do this to people. It is absolutely ridiculous. (Original) Ils sont vraiment malhonnête. Jamais rien vu de tel. Déjà qu'ils sont connus pour être très cher, je ne pensais pas qu'en plus ils pouvaient agir de la sorte. C'était ma 2e expérience avec cette clinique, la première fois c'était des frais de plus de 6000$, mais mon chat était vraiment en mauvais état. Malgré le fait que je trouvais leur frais exorbitant, au moins ils m'en avaient avisé avant et j'avais approuvé. Mais cette fois, on m'appelle pour me dire 1800 à 2200$, je signe j'approuve et je leur ai envoyé un dépôt de 1500$. On me rappelle le lendemain pour me dire que cela pourrais finalement monter à 2300$ voir 2500$, encore une fois j'ai approuvé. En allant cherchant mon chat, je reçois une facture de 3256 plus taxes qui s'élève à 3750$. Je demande des explications à la réceptionniste, elle n'en avait aucune, elle m'a simplement répondu avec un ton méprisant, peut-être que vous n'aviez pas calculé les taxes... 2500$ plus taxes ça n'arrive pas à 3750$ la dernière fois que j'ai regardé. Personne sur place n'était en mesure de m'expliquer les raisons de ces coûts. La cerise sur le gateau, même après avoir dépensé 3750$, je n'ai même pas un diagnostique final, franchement c'est du vol et un manque d'éthique absolument inacceptable, je vais porter plainte et aller au bout de cette affaire, vous devriez être gêné de faire ça aux gens. C'est absolument ridicule.

Steven Mercier

(Translated) Euthanizing my cat was a difficult and painful choice. The staff showed a lot of respect and understanding. The vet was patient and took the time to reassure me during the stages of the process, despite a very busy day. A big thank you to your team! (Original) L'euthanasie de mon chat à été un choix difficile et douloureux. Le personnel à fait preuve de beaucoup de respect et de compréhension. Le vétérinaire fût patient et il a pris le temps de me rassurer durant les étapes du processus, malgré une journée très achalandée . Un gros merci à vôtre équipe !

Ilia Borovoi

Very expensive but the service is number1.

Sebastien Jacques

Great vet

Alex L

Quite expensive but good personnel.

Joanne Naraine

Love it! They are quite available. Clean and beautiful place.

clark morgan

Good. But outrageously expensive. Let's just say they know how to charge

Justin Cullen

Great veterinary! Couldn't of asked for better service and treatment ! . Served us right away and got to work on our german shepherd that had a run in with a porcupine. Anyway great facility and employees . Recommended!

Alex Profile

Horrible service, and they are incredibly MONEY focused to the point where I question whether they sincerely care about our pets. I do not recommend this clinic.

linda Musgrave

Nothing but the best

CBY CBY

Slooooooowwwww. They need an operations manager. The services are outstanding but the wait is unbearable everytime you need to leave. They really take care of your dog.

Mélissa Martinea

(Translated) We come from Sherbrooke and I had to return my dog urgently to Thanksgiving because all the clinics were closed in my area. After 6 hours of waiting he decides to keep my dog to put him on an IV. He was very dehydrated because he had not kept anything for more than 48 hours. Finally, after the x-rays he has a foreign body, he must be operated on !! The bill went up to $ 6300 !!!!!! It makes no sense .... I tried to find a clinic that could do the surgery in Sherbrooke but without success so we had no choice ...... our dog is better but I had a hard time digesting this excessive amount. I must say on the other hand we have them an excellent service of technicians and surgeon who explained the procedure to us well but nothing explains this price. Unfortunately if anyone has the choice to go elsewhere, I recommend it !! (Original) Nous venons de Sherbrooke et j'ai dû rentrer mon chien d'urgence à l'action de grâce car toute les cliniques etaient fermé dans ma région. Après 6h d'attentes il décide de garder mon chien pour le mettre sur intraveineuse. Il était très déshydraté car il ne gardait rien depuis plus de 48h. Finalement, apres les radiographies il a un corp étranger il faut l'opérer !! La facture a monté à 6300$ !!!!!! Ça n'a aucun sens .... J'ai essayé de trouver une clinique qui pouvait faire la chirurgie à Sherbrooke mais sans succès donc nous n'avons pas eut le choix...... notre chien va mieux mais j'ai dû mal à digérer ce montant excessif. Je dois dire par contre nous avons eux un excellent service des techniciennes et chirurgien qui nous a bien expliqué la procédure mais rien n'explique ce prix. Malheureusement si quelqu'un a le choix d'aller ailleurs, je le conseil !!

Tee Young

I took my toy poodle on an emergency basis,after she was wrongly diagnosed elsewhere ,with terminal cancer.Told she had only weeks to live and euthanasia was suggested.Rive Sud vetinary Hosp EVALUATED.AND SAVED HER.She has inflamatory bowel disease to be controlled by diet. There is no cancer.They are amazing caring very qualified ,from the Vetinarians to the front reception desk.Wonderful people Thank you .Thank you for the help.

Caroline Angel

Good but more expensive than other place

Andree Veillette

(Translated) Very satisfied with the services but expensive. I went there for an emergency. (Original) Très satisfait des services mais dispendieux. J'y suis allée pour une urgence.

Yunke Xu

Incompetent doctors with brutal price

Jon Struger

Care is excellent however it is rather expensive.

Josée Levreault

(Translated) Everyone is kind, efficient, felt that our animal was in good hands and they saved my dog's life. Thank you from the heart... (Original) Tout le monde est gentil, efficace, ont sent que notre animal est entre bonnes mains et ils ont sauvé la vie de mon chien. Merci du fond du coeur...

Diana DiZazzo

Okay where do I begin. I see from other reviews here that I am not alone in my experience. Everyone is really nice, they pull off the professionalism act very well-while they rob you blind and let your animal SUFFER. CASE 1-my dog I rescued her with severe otitis. I spent well over 1000$ there and it was never cured. First they charged me 40$ for a culture-the secretion is yelliw green, I know it's yeast-they know it's yeast, but I want to be sure my pup gets effective treatment so I pay. Result inconclusive. So they suggest 115 test. I say yes. Result inconclusive. They charged me 205$ for a 2.5ml bottle of mometasone, plus ear wash, plus antibiotics. Doesn't work. Went elsewhere after 2 or 3 useless expensive visits here - spent 100$ elsewhere visit + drops =ears cured and have remained cured for 5 years since. CASE 2-Easter Sunday my cat develops crystals. Bring him in cuz nowhere else is open even though I know these guys are scammers. But my darling cat is suffering and my heart is aching. First treatment some pills, painkillers drain the bladder. 800$. Next day my cat is acting weird he stays like a statue in same position for hours covered in urine, won't eat won't drink. I call and ask why isn't he receiving antiflammatory and antibiotics - they tell me this is the treatment-follow through on treatment...ok. I am forcefeeding liquid and puré to keep him alive every 3 hours-they say let meds work and we can give you appetite stimulator. Few days go by no improvement whatsoever-he is peeing blood he is skin and bones. We take him back another 600$ to drain bladder and surgery is recomended at 2000$. I tell my partner we can't do this and I can't watch him die-my partner takes him to another vet and guess what? Anti-inflammatory, bladder drained, antibiotics and painkiller if needed-$275. Next day my cat is himself. CASE 3-my mother rescues a cat takes her there immediately to check for fleas, leukemia, microchip, vaccination, spaying. They keep cat for afternoon. They can't tell if she is spayed but suggest ultrasound at 400$. My mom refuses so they say they will have to discover under operation. Luckily waiting list is 6 months-my mom won't wait so she calls another vet. Guess what? Cat is spayed AND tattooed. They other vet shaved her belly found scar and rescue tattoo. Cost 89$. These guys tried to scam my mom out of an ultrasound or a useless surgery to open that poor cat up when they could have shaved her belly!!! Please staff do not reply to my email there is no defense for this practice.

Johanne M.

(Translated) Exceptional and courteous service. Their priority is the well-being of our animal. Thank you so much. (Original) Service exceptionnel et courtois. Leur priorité c'est le bien être de notre animal. Merci infiniment.

Geoff F

(Translated) Our dog Merlin really loves the whole team. Their service is always super friendly, attentive, attentive, professional and cordial. Our little one was diagnosed with spondilosis on the 5th and 6th vertebrae, if I remember correctly. He had a lot of trouble walking up and down the steps, sometimes even crying in pain. We really thought about the worst. But we were well advised and well explained all possible options. Being very young at the moment, we knew that he was full of years ahead of him. Despite our limited budget and the risks of this rare and delicate operation, we decided to go ahead with it. They referred us to the neurosurgeon in Ste-Hyacinthe, who was able to operate our little Merlin with the utmost care and the operation was a success. He has recovered well quickly and 2 years later, he is much better, he goes up and down Las marches, take good steps and played Frisbee as if nothing was. Despite the costs of a veterinarian, we really feel that they care about the well-being of our ball of love hair. Thank you to the whole team from the bottom of our hearts! <3 (Original) Notre chien Merlin aime vraiment toute l'équipe. Leur service est toujours super sympathique, attentionné, à l'écoute, professionnel et cordial. Notre petit a été diagnostiqué avec une spondilose au 5 et 6e vertebres, si je me souvien bien. Il avait beaucoup de peine à monter ou descendre les marches, il pleurait parfois même de douleur. On pensait vraiment au pire. Mais on nous a bien conseillés et bien expliqué toutes les options possible. Étant tout jeune au moment, nous savions qu'il avait pleins d'années encore devant lui. Malgré notre budget limité et les risques de cette opération rare et délicate, on a décidé d'aller de l'avant avec. Ils nous ont référé la neuro-chirurgienne à Ste-Hyacinthe, qui a su opérer notre petit Merlin avec le plus grand soin et l'opération fût un succès. Il s'en est bien remis rapidement et 2 ans plus tard, il va beaucoup mieux, il monte et descends Las marches, prends de bonnes marches et jou au frisbee comme si rien était. Malgré les couts d'un vétérinaire, on sent vraiment qu'ils ont à coeur le bien-être de notre boule de poils d'amour. Merci à toute l'équipe, du fond de notre coeur! <3

Alexandre Poulin

Really friendly people

Tony Yayo

Very kind on the telephone and gave us all the information that we needed ????????

Guillaume P

Best service and care for your pets, tons of specialists, open 24/7

Kevin Oneill

GREAT PLACE AND SERVICE

S U

Kia was admitted to the CVRS on November 23rd. Kia was well taken care of and i was informed of every procedure and measures taken to save her. They answered all my questions and calls. I would like to thank the team for trying their best to save my baby, and for always keeping me up to date. The team at CVRS were very patient and understanding of the situation. Despite the hard decision i had to make. Kia passed away on the operating table, but i know they did all they could to save her. Thank you CVRS

Antony Salimian Rizi

One word. GREEDY.

Sabrina Chaput

the staff here is fantastic!! they really go out of their way to make your pet comfortable and your visit as stress free as possible for you animal and for you. i highly recommend!

Karen Sims

Always friendly and courteous staff. Vets and staff always helpful. Going there for almost 40 years. #1for me.

Lola Ianovski

An appointment was booked promptly, we were seen on time, both reception and radiology staff have been very polite and considerate, and my dog received top level testing very quickly and efficiently. I had a radiology report in my email by the time I got home, and the results of fine needle aspiration came back same day- so fast that my doctor husband could not believe it could be done so quick. Yes, all this testing cost a LOT, and tests revealed devastating results. That's just healthcare in general though: you visit when you are ill to begin with and everything costs. But my pet got excellent care, and we know what's going on without waffling around waiting to see what happens next. Based on my experience, I would have no hesitation to recommend this clinic.

Christine Archer

(Translated) What a shame. A "technician" suggests bringing my dog immediately. 200km to go for after 5 hours of waiting make me say: your dog does not show any emergency symptoms, wait ... 4hours in the morning, I am furious. The scam is perfect. Play on your pet's health fears for the better you: 1- get tired of waiting 2- present you the astronomical bill or exhausted by the wait, you just want to leave You deserve all the complaints in the world Shame shame shame at the South Shore veterinary center !!! (Original) Quelle honte. Une "techniciene" suggère d'amener mon chien immédiatement. 200km aller pour après 5h d'attente me faire dire : votre chien ne présente pas de symptômes d'urgence, attendez encore... 4hop du matin,je quite furieux. L'arnaque est parfaite. Jouer sur les craintes de santé de votre animal pour mieux vous: 1- fatiguer à attendre 2- vous présenter la facture astronomique ou épuisé par l'attente, vous n'avez envie que de quitter Vous méritez toutes les plaintes du monde Honte honte honte au centre vétérinaire rivé sud !!!

Moana Ladouceur

(Translated) It is sometimes difficult to reach members of the internal medicine team, but this is an emergency center, so that's understandable. Quite expensive but they offer very good service, without judgment. They are very good at explaining what is going on and giving you the options available to you. I live far away and it is my veterinary center of choice since my dog has a rare condition. They are the only ones I trust 100% to handle it. If I didn't have to make numerous calls and write multiple emails before I could successfully speak to a specialist, I would give 5 stars. (Original) Il est parfois difficile de rejoindre les membres de l'équipe de médecine interne, mais c'est un centre d'urgence, alors c'est compréhensible. Assez dispendieux mais ils offrent de très bons services, sans jugement. Ils sont très bons pour vous expliquer ce qui se passe et vous donner les options qui s'offrent à vous. J'habite très loin et c'est mon centre vétérinaire de choix puisque mon chien a une condition rare. Ce sont les seuls à qui je fais 100% confiance pour la traiter. Si je n'avais pas à faire de nombreux appels et écrire de multiples courriels avant de réussir à parler à un spécialiste, je donnerais 5 étoiles.

Em G

(Translated) Very kind veterinarian staff. I appreciate their availability and the discussion time we had to weigh the condition and care of our animal. Very human approach, I recommend! (Original) Personnel vétérinaire d'une grande gentillesse. J'apprécie leur disponibilité et le temps de discussion que nous avons eu pour soupeser l'état et les soins de notre animal. Approche très humaine, je recommande !

Karine Charbonneau

(Translated) They are too busy so we become numbers and it's too expeditious. We can't even hear the receptionist talking to us because there are too many people talking at the same time. It is excessively expensive. On the other hand, the technician that I had was great (Original) Ils sont trop occupé donc on devient des numéros et c'est trop expéditif. On entend même pas la réceptionniste nous parler car il y a trop de monde en même temps qui parle. C'est excessivement cher. Par contre la technicienne que moi j'ai eu était super

Wha La

Buyer beware! Fancy schmancy but the consumer ends up paying for all of it. I've never experienced such price gouging, pushy sales techniques, and emotional manipulation in all my life.

Johanne McCaffrey

They took excellent care of my dog.

R Stlaurent

(Translated) I have known this hospital center from its beginnings to the first white brick building. I have always had my animals (3 dogs, 2 cats) treated there and I spent several thousand dollars there for their preventive and urgent care. As for my most recent emergency visit, I realized that the animal came after money. I was being asked for 75% of a vague estimate which corresponded to an amount of $ 1700.00 to continue treatment at this time. As I did not have all the funds to cover the costs I asked if there were any options or if I could wait for me to get them. After being humiliated by the receptionist who bluntly mentioned in front of other customers "what you don't have the money to pay" I was told no without a proposal for an arrangement. I paid $ 500.00 because I have a maximum daily withdrawal limit and he made me sign a declaration to pay the $ 1200.00 remaining in the day which I did of course for my pet. But the next day I was asked for another $ 800.00 more because my animal had to stay there another day to continue the treatment. I thought that with the $ 1700.00 I had already paid and my loyalty to this hospital from the very beginning, the administration would have taken into account my good faith as well as my good long-standing clientele .... but no! In the end, my bill was $ 3,500.00 for a 2 night stay. When we arrive with our critically ill animal in respiratory distress our stress levels are at their peak and the emotions take over. I didn't feel any empathy from them. CRVS has no regard for their customers and animals, it's just a big machine that likes to show off and collect big bucks !!! (Original) Je connais ce centre hospitalier depuis ses débuts à la première bâtisse en brique blanche. J’y ai toujours fait soigner mes animaux ( 3 chiens, 2 chats) et j’y j’ai dépensé plusieurs milliers de dollars pour leurs soins préventifs et urgents. En ce qui concerne m’a plus récente visite en urgence, je me suis rendu compte que l’animal passait après l’argent. On me réclamait 75% d’un estimation vague qui correspondait à un montant de 1700.00$ pour poursuivre les soins à ce moment. Comme je n’avais pas tous les fonds nécessaires pour couvrir les frais j’ai demandé s’il y avait des options ou si on pouvait attendre que je me les procure. Après avoir subi l’humiliation de la part de la réceptionniste qui a mentionné sans discrétion devant d’autres client « quoi vous n’avez pas l’argent pour payer » je me suis fais dire non sans proposition d’arrangement J’ai payé 500.00$ car j’ai une limite quotidienne maximale de retrait et il mon fait signer une déclaration pour je paie les 1200.00$ restant dans la journée ce que j’ai fait bien entendu pour mon animal. Mais le lendemain on me réclamait encore 800.00 $ de plus parce que mon animal devait y rester une autre journée pour continuer le traitement. Je pensais qu’avec les 1700.00$ que j’avais déjà payé et ma fidélité à cet hôpital depuis le tout début, l’administration aurait pris en compte ma bonne foi ainsi que ma bonne clientèle de longue date .... mais non! Au final, ma facture a été de 3,500.00$ pour un séjour de 2 nuits. Lorsque nous arrivons avec notre animal gravement malade et en détresse respiratoire notre niveau de stress est à son maximum et les émotions prennent le dessus Je n’ai pas ressenti d’empathie de leur part. CRVS n’a aucune considération pour leurs clients et les animaux, c’est tout simplement une grosse machine qui aime se donner en spectacle et ramasser des gros sous!!!

Hugo Pelaez

Very long waiting time at emergency even with appointment.

Sherrie Angel

Very nice people....friendly....make you really feel welcome and treat animals with the greatest care...I recommend this vet to all....well worth the trip

Marie Claude Lalonde

(Translated) WOW they saved my Chihuahua and her little puppy...for $601 they are very professional and advise you of everything!!! Others will say it's expensive but for a Veterinary Emergency Clinic it's very accessible! They phoned me for each exam or decision, talking about the $$ and the care/effects. (Original) WOW ils ont sauvés ma Chihuahua et son petit chiot...pour 601$ ils sont très professionnel et vous avise de tout !!! D'autre diront que c'est cher mais pour une Clinique d'urgence Vétérinaire c'eat très accessible! Il m'ont téléphoné a chaque examen ou prise de décision autant en parlant du $$ et des soins/effets.

Stephane Lachance

(Translated) On December 24, my beautiful Peanut fell into severe hypoglycemia, by phone directed us to receive the necessary care until she arrived at the clinic where she was taken care of by a dedicated team to try to save her life until his death, thank you very much for all you have done (Original) Le 24 décembre,ma belle Peanut est tombé hypoglycémie sévère,par téléphone nous ont dirigé pour qu'on lui porte les soins nécessaires jusqu'à sont arrivées à la clinique ou elle a été pris en charge par une équipe dévoué pour essayer de lui sauver la vie jusqu'à son décès, merci beaucoup pour tout ce que vous avez fais

Salomé Van Der Heyden

(Translated) I have never waited so long for an emergency, my pet was left on its own for 9 hours without care and his toll got worse. They are thieves who take hours to give you information and barely 5 minutes to pull out an invoice. Go elsewhere !! (Original) Je n’ai jamais attendu aussi longtemps pour une urgence, mon animal a été laissé à lui même pendant 9h sans soin et son bilan c’est aggravé. Ce sont des voleurs qui mettent des heures à vous donner de l’information et à peine 5 minutes à sortir une facture. Allez ailleurs !!

David Di Paola

Amazing service and was astonished by the detailed report they sent me via email in regards to my visit. Best vet clinic I have been to.

Victor Lasnier-Davies

Bad managing

Mina G

My old vet used to charge me very cheap prices compared to this vet, however, my cat 8 month old died of an infection from a simple neuter and I refused to bring another cat there... In result, I started coming to this vet and although it is more expensive, it is the best care for your animal! If a vet is charging low prices, sometimes it’s because it’s low quality. Centre Vétérinaire Rive-Sud will not disappoint!

Business Hours of Centre Vétérinaire Rive-Sud in Saint-Hubert

SUNDAY
OPEN 24 HOURS
MONDAY
OPEN 24 HOURS
TUESDAY
OPEN 24 HOURS
WEDNESDAY
OPEN 24 HOURS
THURSDAY
OPEN 24 HOURS
FRIDAY
OPEN 24 HOURS
SATURDAY
OPEN 24 HOURS

PHONE & WEBPAGE

Centre Vétérinaire Rive-Sud en Saint-Hubert
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