Reviews of Clinique Vétérinaire Laurentien-Keller (Veterinarian)

Melanie Maltais

(Translated) The American vet is great. She gives good advice, I do not try to inflate the bill. We decide together on the treatment for my dogs. (Original) La vétérinaire américaine est génial. Elle donne de bons conseils, j'essaie pas de faire gonflé la facture. Nous décidons ensemble du traitement pour mes chiens.

Gerson Júnior

Amazing vets!

Andrew Ip

Great and friendly service.

Tarik Saouli

Good place to go for pet cares

Sasha M.

*edit*: I've raised it to 4 and it's to be fair. I think i do a lot to contribute to my dog's health and I appreciate Dr. Labelle's expertise. But as an owner i strongly recommend people to become somewhat medically fluent as it will contribute to the conversation and your pet's care. (You can't simply blindly trust any professional opinion and it's my experience dealing with all sorts of professionals. Not everyone, but there are quite a few out there that should be challenged). All in all, I appreciate this clinic and what they have done to help Ozzy... Dr. Labelle and Dr. "Luc" were amazing with my pup. *** Had an emergency booking for 11:40. Another more severe emergency came in and we lost our booking. I said we were willing to wait. They weren't willing to work later (past noon). Had to go to the emergency instead which cost us more...

Jennyfer D

(Translated) Dr. Labelle is doing a very good job and take the trouble to give me a lot of support and clear explanation. The staff are always listening and make sure we are well served. I have only positive to say about this clinic versus the others I visited for my animals. (Original) Dr labelle fait une tres bonne job et prends la peine de me donner beaucoup de support et d explication claire . Le staff sont toujours à l ecoute et s assure qu on soit Bien servi. Je n ai que du positif à dire de cette clinique versus les autres que j ai visité pour mes animaux.

Dominique Couture

(Translated) A tip: check your bill. We could charge you for services that have not been rendered. Moreover, if you are credited with an amount, you will not be credited with the taxes you paid. (Original) Un conseil: vérifiez votre facture. On pourrait vous facturer des services non-rendus. De plus si on vous crédite un montant, on ne vous créditera pas les taxes que vous avez payée.

Marco M

My cat Nala is in good hand here????

Marie-Lou Soucy

(Translated) Dr Cloutier is the most wonderful veterinarian I know (Original) Dr Cloutier est la plus merveilleuse des vétérinaires que je connais

Greg Ayoup

The vet was so gentle and friendly with our puppy! She took the time to explain everything that she was doing, despite our many questions! Also has a decent sized boutique where you can buy toys, food, etc. Friendly staff, inviting environment and all around honest people.

LMLM Family

Awesome clinic and staff! Very trustworthy Doctors!

Matt B

Really nice and friendly people

Vilma Palma

(Translated) Dr. Hurtubise has been the veterinarian of many of my dogs in the past. I have always been more than satisfied with his services. 12 years later, I found Dr. Hurtubise with great pleasure. He is always dedicated and passionate about his job as a veterinarian. I know my dog, Lucus, is in good hands with him. You will find a very professional service at this clinic. (Original) Dr Hurtubise a été le vétérinaire de plusieurs de mes chiens dans le passé. J' ai toujours été plus que satisfaite de ses services. 12 ans plus tard, j'ai retrouvé Dr Hurtubise avec grand plaisir. Il est toujours aussi dévoué et passionné par son métier de vétérinaire. Je sais que mon chien, Lucus, est entre bonnes mains avec lui. Vous trouverez un service très professionnel à cette clinique.

Sandra Frisby

There are several veterinarians in this practice, all very capable and kind. My very favourite is Dr. Renee Cloutier - she is a no-nonsense vet, very experienced and trustworthy. My other favourite is Dr. Heather Labelle. She explains everything in detail and is warm and engaging while at the same time being very professional. Since I moved from St-Laurent in 2020, I've changed vets, but I'm not nearly as happy with the new team.

Kiane Dacier

(Translated) Fast availability, good services! (Original) Disponibilités rapides, bon services !

Thomas Z

Best place to have your pet checked. They give you all the options and possibilities before even thinking of putting down your pet unless there is really no cure. They won't lie to you they will give you an honest opinion.

Artiom Nicolaenco

Great clinic

Jamil Chammas

(Translated) Excellent service, such attentive staff to us and our animals. Thank you! (Original) Excellent service, un personnel tellement attentionné à nous et à nos animaux. Merci!

Link

(Translated) Excellent clinic! Both technicians and veterinarians are very professional and always listen to your concerns about your pets. It's been almost 10 years since I showed my cats by Dr. Cloutier, and I do not change it for anything at all! I recommend this clinic 100%! (Original) Excellente clinique! Autant les techniciens que les vétérinaires sont très professionnels et toujours à l'écoute de vos inquiétudes concernant vos animaux de compagnie. Ça fait presque 10 ans que je fais voir mes chats par Dre Cloutier, et je ne la change pour rien du tout! Je recommande cette clinique à 100%!

Gabriela Aguilar

The service was excellent and the veterinarian took the time to answer any questions we had with patience and kindness.

Susan Arabian

Very caring towards your pet. Gentle and caring vets.

Chris Modlmayer

Been taking my dog here for four years now. All the staff are friendly to both myself and my dog. They might occasionally ask if I want extras (like laser cutting instead of scalpel when he got neutered), but otherwise they're honest and don't overcharge. They have a large number of vets so you might not see the same one every time, but all are very polite and knowledgeable. Overall I've been very happy there and continue to use them. My only complaint is that the grooming service is no longer available.

Lisa Flores

(Translated) A vet from the Brossard hospital pressured me to buy medicine or euthanize my cat, but a vet from the Keller veterinary clinic saved my cat. He's still alive, and this story took place 10 years ago! (Original) Une vétérinaire de l'hôpital brossard me mettait de la pression pour acheter des médicaments ou euthanasier mon chat, mais un veterinaire de la clinique veterinaire Keller a sauvé mon chat. Il est encore en vie, et cette histoire a eu lieu il y a 10 ans!

Michael Alinauskas

Caring Vets in a nice local. They truly take care of your best friend.

Li Guo Zhu

Expensive

Michael Bliah

I went this morning because my dog was having blood in his urine. Dr Chartrand right away too care of him and spend the appropriate time explaining me what could be the issue and answering my various questions. I highly recommend their services.

Justin Doan

I like this place. The staff is friendly and takes the time to explain what’s going on with your pet. They’re currently upgrading the place to be more awesome.

Helene Viau

Although we were not yet clients, they still took the time to see us as we needed to have our 19 year old cat Zowie euthanized. Dr Labelle examined her before anything was done and reassured us that it was the right thing to do. She and her technician were extremely empathetic, kind, thorough and professional. She took the time to explain the procedure, what to expect, and stayed with us till the end. They managed to make this difficult moment a little easier! I would definitely recommend this place and will be returning.

EJ

Terrible service at the reception, that lady just stared me down and looked at me as if I had commited a crime. No response when I said Hi or Thank you. The vets are average, had Heather Labelle twice, she barely checks anything.

Happy Wanderer

I took my new rescue cat to this clinic and was assigned to Dr. Heather Labelle. It was such a bad experience. This Vet talks extremely loud (almost yelling) and was very abrasive and rough with the animal. The exam was at a bare minimum. And, she barely answered my questions, with a word or two. I got out of there confused and saddened. When picking a vet, I want someone who knows how to gently handle a pet and show compassion for both the pet and the owner. I had to take my cat to another Vet clinic as I was extremely dissatisfied with my initial experience.

Miuki koneko (blackitty3)

The best staff I've met at a vet. Very kind, informative and understanding. The vet she was so knowledgeable and knows how to safely and kindly handle dogs. My dog tends to be nervous, but barely gave any trouble because of how the vet handled her. I am definitely bringing my dog back here. Also the vaccines wasn't as overpriced as I've had to pay in other clinics.

Gerardo Rivera

(Translated) ???????? Très bon service ???????? excellent ???????? very good service friendly and helpful ???????? (Original) ???????? Très bon service ???????? excellente ???????? muy buen servicio amigables y serviciales ????????

Mohamed Ali

(Translated) Excellent service, very professional and attentive. (Original) Excellent service, très professionnels et à l'écoute.

Qudsia Khan

I highly recommend this vet clinic. My kitten's vet is Dr. Heather and she is excellent.

Jo Huneault

(Translated) I have been going there for several years, Drs Cloutier and Labelle are great. It's true that Doctor Labelle speaks loudly, but you can see that she loves animals. (Original) J’y vais depuis plusieurs années, les docteurs Cloutier et Labelle sont supers. C’est vrai que docteur Labelle parle fort mais tu vois qu’elle aime les animaux.

m B.

The only vet I go since 2015. Good docs and kind staff.

Denturologiste Bertrand

(Translated) Very good service! Very good price! thanks again (Original) Très bon service! Très bon prix! Merci encore

yusuf Issac

very pro and great service

Marsh Millo

Our cat Tarzan was well taken cared of while he was required to stay 5 days for his medical treatment. The Doctors and staff were so great! Our Tarzan has been home a week now and continues to recover very well! We are greatful! Merci!

Richard Lee

Great place to bring your furry loved one. They are our veterinarian clinic fir our Westie and they have been taking good care of him. His last visit was his neutering operation and all I can say is he didn’t even realize he was operated on and the cone of shame was not even required. Friendly, accommodating, and competent people working there

Stéphane Bélanger

(Translated) Professional service but a bit slow even with an appointment. (Original) Service professionnel mais un peu lent même avec rendez-vous.

Zohra

The worst place and It’s very true what they say the boss loves money more than animals I remember calling for an appointment and I asked about the price It was actually expensive but I still kept my appointment then 2 weeks later she called to confirm it I asked again about the price she told me a different price. They make up the prices all the time. They gave me an appointment when It was closed, It’s not professional and not reliable.

Marty Roy

(Translated) For 10 years I go there with my cats super well served place (Original) Depuis 10ans je vais là avec mes chats super endroit bien servi

David Panqueva

(Translated) Dr Heather Labelle, the worst vet I have ever known. I bring my dog very sick and the answer is to follow his condition several days before doing analyzes. That same day, she had to be taken to an emergency clinic because the blood in the urine and the poo kept going. Lack of criteria and 100% professionalism. (Original) Dre Heather Labelle, la pire vétérinaire que j'ai connu. J'amène mon chien très malade et ça reponse est de suivre son état plusieurs jours avant de faire des analyses. La même journée, on a dû l'amener dans une clinique d'urgence, car le sang dans l'urine et dans le caca n'arrêtait pas. Manque de critère et de professionnalisme à 100%.

Joanne Wilson

(Translated) I went to the clinic urgently because my 14 year old cat had a big bump under his right eye for 24 hours and his eye was closed for 3 days.The diagnosis was quick, a canine had a serious inflamation, so drainage of the hump and anti biotic for 2 weeks for the moment and more if necessary and extraction of the canine that the cat will be better.And excellent price.Thanks to Doctors Cloutier and Labelle for their very relevant explanations. (Original) Je suis aller d'urgence a la clinique car mon chat de 14 ans avait un grosse bosse sous son oeil droit depuis 24 h et son oeil etait ferme depuis 3 jours.Le diagnostique fut rapide,une canine avait une grave inflamation;donc drainage de la bosse et anti biotique pour 2 semaines pour le moment et plus si necessaire et extraction de la canine des que le chat sera mieux.Et excellent prix.Merci au docteurs Cloutier et Labelle pour leur explications tres pertinentes.

Glee Larsen

Caring and knowledgable veterinarians. Highly recommended for routine care and minor problems. At times the front desk/reception staff left something to be desired in terms of service and responsiveness, but the skilled animal doctors at this clinic make up for it.

Carole Mauffette

(Translated) Good neighborhood clinic. Good service. (Original) Bonne clinique de quartier. Bon service.

Hope fp

(Translated) I have known Dr Cloutier for over 30 years and I wouldn't change it for the world. (Original) Je connais Dre Cloutier depuis plus de 30 ans et je n'en changerait pas pour rien au monde.

Rosalind Bartholomew

Wonderful staff

annemarie bjerke

(Translated) Very nice atmosphere, clean and well lit. Easy access. Very nice veterinarian and receptionists ... (Original) Tres belle atmosphere,propre et bien eclaire. Facile d'acces. Veterinaire et receptionnistes tres gentilles ...

GABRIELLE CZAIKA

I adopted a kitten from the SPCA and brought her here for her follow-ups. The vets and all the staff are great. She was spayed at the SPCA and the little bugger decided to pull her stiches out 5 days after the operation. They took me last minute, between other patients and took great care of my baby. I would recommend them for sure.

Lorraine Vignola

(Translated) Excellent team! Thank you for all the good care and advice you offer (Original) Excellente équipe ! Merci pour tous les bons soins et conseils que vous offrez

nicolas mcduff

(Translated) Good advice (Original) Bon conseil

Terry Amar

(Translated) Excellent veterinarians (Original) Excellents vétérinaires

Patricia Guardado

(Translated) Excellent service! Professionals passionate about animals. (Original) Excellent service! Des professionnels passionnés par les animaux.

silence tabou

(Translated) great service! mom dog fell ill and the vet took her between two appointments !!! the prices are good and they do not try to pass you one quickly! hunter is always confident with them !!! thank you to the entire clinic team for your excellent service ???? (Original) excellent service! mom chien est tombé malade et la vétérinaire la prît entre deux rendez-vous!!! les prix sont bien et ils essaye pas de vous en passer une vite ! hunter est toujours en confiance avec eux !!! merci à toute l’équipe de la clinique pour vôtre excellent service ????

Elyssa Arib

I started bringing my dog there only this year but I've had nothing but amazing experiences with them!! The doctors are nice and friendly, the staff is incredible and the prices are more than reasonable. My dog actually looks forward to going to the vet and will willingly follow them to the end of the world I think. He also gets more than his share of love every time we get there to the point where I'm pretty sure I could leave him there for hours and he wouldn't mind for a single second.

Geneviève Majeau

BEST.VETERINARY.EVER. Will do the best for your pets whitout overcharging.

Marie-Ève Armand

(Translated) All the vets are extremely friendly and take the trouble to explain the problem and the solutions to us. The price is still affordable and I normally have an appointment in the week or the next. They also renovate and expand their premises to offer a small shop on site. (Original) Tous les vétérinaires sont extrêmement gentils et prennent la peine de bien nous expliquer le problème et les solutions. Le prix est quand même abordable et j'ai normalement un rendez vous dans la semaine ou la suivante. Il ont également rénover et agrandit leur local pour offrir une petite boutique sur place.

Spudinator Spud

Great vet good prices

Ronald Davis

Great place I take my dog there.

Jean-Marc Storme

Best vets

Michael Boules

Couldn't diagnose a simple hookworm infestation that ended up killing my dog. Spent over $1500 on useless tests and numerous trips to this vet with not a clue what was wrong with my dog. I ended up finding out she had worms through a 5 minute phone call to my uncle and at this point it was too late. Candy was a extremely healthy 7 year old boxer with years ahead of her.

christine Gagnon

(Translated) Dr. Cloutier, the best. (Original) Docteur Cloutier, the best.

souad riahy

(Translated) Very good service (Original) Très bon service

Mania Papadopoulos

Excellent service! Very friendly staff!

Shahzil Rana

The vet and staff are amazing! Been going there for over a year now.

Delmi Calderon

(Translated) For almost 13 years we have brought our little dog pilao in this clinic Veterinarians and customer service staff are very kind to the animals. Last Friday we lost our little Pilao dog that has been living with us for 18 years. Thanks to the veterinarians and the whole team of the Clinic for their work and dedication to the animals (Original) Depuis presque 13 ans nous avons amené notre petit chien pilao dans cette clinique Les vétérinaires et le personnel du service a la cliente sont très gentilles avec les animaux. Vendredi passé nous avons perdu notre petit chien Pilao qui a fait vie avec nous pendant 18 ans. Merci aux vétérinaires et a tout l'équipe de la Clinique pour leurs travail et leurs devoument envers les animaux????????????????

Sabrina S

Great personal! Very helpful and friendly!

Laurette Bilodeau

Not easily accessible for elderly with walkers etc.The vets are caring individuals.

Douglas McKindsey

Clearly explained our cat's problems and what to do about them.

John xpressmobile

Clean and fast friendly service. Not expensive.

Jean-Bernard Desbiens

Good service and care for the animals. Low cost too!!

Gaetane Lavoie

(Translated) Thank you. Satisfied and efficient ... merry christmas. Continue to take care of our adorable little animals .... (Original) Merci. Satisfait et efficace... joyeux noel .continuez a prendre soin de nos petite bêtes adorrées....

Edith Hakimian

(Translated) Very good vets. Dedicated and competent. Lots of choices for pet care items. (Original) Très bons vétérinaires. Dévoués et compétents. Beaucoup de choix d'articles pour les soins des animaux.

Dikran Yotnakhparian

Friendly professional staff

Amine Khaled

Watch out ! The boss of this place love money more than animals !!

Catherine Ann Vary

My family and I have been taking our pets to this clinic for at least two decades and I wouldn't hesitate to recommend it to others. When my last dog, our beloved german shepherd, got sick with cancer, she received treatments at this clinic. They clearly explained to us what would happen every step of the way and treated my dog with lots of compassion, care and kindness, particularly Dr. Robinson. Unfortunately, our canine could not live forever and eventually passed away. When we adopted our next dog, a beagle, we didn't think twice about bringing him to Laurentien-Keller. He loves the vets at this clinic (particularly Dr. Cloutier). They are attentive and are always happy to answer any questions that we may have. They also have lots of availabilities, so it's easy to quickly get an appointment with them.

mona cara

(Translated) Excellent vet service, quick appointments, no pressure, great advice! Thanks to the whole team (Original) Excellent service de vétérinaire, prise de Rendez-vous rapide, aucune pression, excellent conseils! Merci à toute l’équipe

Audrey Koch

Dr. Labelle is both great wiuth animals and their humans. Tells you exactly what things are, does not try to make money on your back by doing extra tests.

Francine Dahme

(Translated) No unnecessary review acceptable prices courteous staff I will go back there is some (Original) Pas d'examen inutile prix acceptables personnel courtois je vais y retourner c'est certains

Daria andreea Apostolache

People's are nice.

Eric Lariviere

(Translated) Dr. Cloutier is the best vet we found for our 2 Afghans. (Original) Dr Cloutier est la meilleure vétérinaire que nous avons trouvé pour nos 2 Afghans.

Sarkis Kharatjian

Friendly stuff

Tara G

So far I've brought all my animals to this vet clinic , compassionate, helpful even when I'm a crazy fur mama lol..They have fair pricing and always gives me quotes and options when my animals have had complex issues before i confirm anything :)

Micheline Renaud

(Translated) Excellent experience and courteous service. (Original) Excellente expérience et service courtois.

Irini Irini

Dr. Belair is excellent however I must agree with some other reviews that Dr. Labelle talks extremely loud. I have dealt with her as well and had to ask her to lower her voice when I went there with my rescue. It is important to choose a vet that shows compassion and is not only gentle but thorough in examinations. That said, I think Dr. Belair is one of the best vets out there and will be dealing with him going forward.

Marie-france Kerwin

(Translated) Freshly renovated, much larger waiting area. Staff who love animals and take the time to explain everything to us. (Original) Fraîchement rénové, beaucoup plus grande aire d'attente. Personnel qui adore les animaux et prenne le temps de nous expliquer tout.

garen D.A

Couldn't help but feel that I was being taken advantage of. At one point the vet said she would have to charge me another $75.00 to hold my dog down to administer ear medicine. Another vet came in afterwards and said the $75.00 wouldn't be necessary. Took my dog there for close to 2 years for the same thing, spent ALOT of money there and they couldn't find what was wrong with my dog but kept charging me $250.00 every 2 months or so whenever his symptoms use to come back. Asked the vet " shouldnt you have an idea of what is causing my dog to get sick at this point" her response was "Well the dog cant speak to me". Go anywhere else!!! it cant be worse than this place.