Reviews of City Pets Animal Clinic (Veterinarian)

Gabriel Aclassi (AclassiQueer)

Understanding and kind. Great with my pet, who turns out to be a vet nighrmare

Seb Q

Really great service and friendly atmosphere. Never felt judged going in here, which has been the case with vets in the past. Already recommended to friends and will continue to do so

Megan

Dr. Mulley and her team are fantastic. Very caring for each pet, and meet their individual needs (my dog is very nervous, and needs a non-slip mat to walk on!). Treatment is honest and thorough, and they are happy to answer all my questions in detail. Certainly the best vet I've been to! (Out of 5 practices so far.)

Tamara Smith

Dr. Mulley provided incredible care for both of our golden retrievers. She went above and beyond what I ever expected and was completely honest, integral, and fair in her treatments. Her staff (Kim in particular) were accommodating, respectful, thoughtful, considerate, and supportive of our families needs and limitations. I would HIGHLY recommend City Pets Animal Clinic.

Erik Nordine

Our two cats see Dr Kopp (a little too much these last few months) and she has been one of the sweetest and most helpful/attentive vets I've spoken to. All the veterinary assistants there are kind, gentle and seem to be very loving with the animals in my experience and their prices are quite manageable! Having a vet that I 100% trust is so important as our cats really mean the world to us, and they do provide the best care they can. Thank you City Pets!

Elainah

Very friendly staff and very good veterinarians

Ree Ma

My dog is a 5lbs Yorkshire terrier, about 2 weeks ago , the doctor gave some meds for her allergies for 14 days , the Vet tech handed me the pill box , did not even explain to me the dosage or when to administer the meds , usually it’s her job to pre check the pills and what’s written on it and let the owner of the pet know as well , but she was in some hurry to move on to the next client. The description on the pill box was pretty straightforward take one tablet every 12hrs , so that’s 2 a day . After 7 days of administering the meds to my dog , there were no more pills left which is weird . So when my husband called the clinic , the person on the phone said actually it’s only half a pill every 12hrs and not one . I am very disappointed and very upset with the negligence of the vet tech or whoever prepared the prescription , it was their job to do a complete pre check and read what’s written on the med box and double check again if necessary . We have had no problems with the doctor she’s an excellent veterinarian in the city definitely would recommend her . But medication errors like this could have been fatal for my small dog , my dog is doing okay .

Alicia ward

Dr. Mulley and her team (especially Kim) are absolutely amazing. She gives the best care to both my cat Snickers and my pooch Louis. With her care she takes the extra time to educate us with every visit to ensure premium health for my boys. Also as a student I really appreciate her understanding and breakdown of costs to make sure I can plan for my pets health. Thank you so much Dr. Mulley.

Sam Robertson

They are so friendly. They explain things well and make you feel confident your pet is in good care! Potato thanks you!

Arsenal

Beyond grateful for how amazing the staff are! Dr Kopp was awesome, very easy and kind to talk to! and the prices were very reasonable! I highly recommend this place!

Amanda Cribdon

Our regular vet wasn’t available for 4 days and these guys fit us in within 2 hours and we were able to catch an infection early in our dog. So thankful and they were so lovely.

Krystal Seira

Thank you to the City Pets team for caring about our fur babies. Everyone at this clinic was friendly, knowledgable, and explained everything to us. The girls at the front desk were always friendly and helpful on the phone or in person. Dr. Kopp is amazing to deal with, she's very considerate and she really cares about your animals. Great team, great clinic!

Rachel Higgins

Doctor Mulley is amazing, but if you have to deal with her reception ladies they’re not the best. They will refuse to tell you the price of medications/operations and other cheaper available options until you’re already in the middle of payment. Was told false information by them and when confronted they didn’t apologize. If you have to deal with Dr. Mulley’s stand in Dr. Brown, she will be very aggressive and very dismissive of your choices. Do not come here if you are low income, they charge the absolute highest amount possible for their products and services!!

Riley Buisse

Really kind and helpful! Great service and they really care for your fur baby.

Gael Macdonald

Excellent pet care in every stage of their life.

Ross Walton

They are so good, I wish I was a dog!

Jordan Schriner

The best staff! Both dogs always go in butts waggin' and are always sad to leave.

nellie hawthorn

I've owned a lot of pets throughout my life and met a lot of vets, City Pets is the best! Dr Kelli Mulley is the first vet to consult us about the price of the treatment rather than just pressuring us into unnecessary and risky procedures. She actually cares about the individual animal and gives the best advice for their particular lifestyle. My cat and dog literally love their trips to the vet!

Ashley Lang

Wonderful experience and I'm definitely going to keep them as my vet. I recommend there friendly services

Prarie Blake

Dr. Mulley is so great with our cats!

Craig Walters

Very caring, ethical staff, from the top down.

barbmacqueen

Very kind staff. Expert veterinarians. Well priced.

Monik Nordine

Dr. Mulley and the staff are very caring.

Teeps

Dr. Mulley is without a doubt the best vet I've dealt with. She is sensible, honest and attentive. My pup received a vaccine for a cough but developed one anyhow (happens) and Dr. Mulley comp'd the visit and treatment entirely. She could have easily billed me and also the vaccine company, but instead she was honest and accommodating. I'm recommending her every chance I can.

Liam Collins

Very nice and friendly people

Chris Doyle

Great doctor and staff.

Sarah Bell

Went to her twice with my dog. While she was fine one on one. She did absolutely no follow up. The last visit my dog was limping badly. She recommended anti-inflammatory's and x-rays. Both did nothing. When I called to find out what the next step was she suggested more anti-flams and maybe exploratory surgery. Then I never heard from her. After spending hundreds of dollars and thinking my dog might have to go through surgery. SHE DID NOT FOLLOW UP. I ended up taking my dog to a dog chiropractor on a recommendation. Turns out it was a neck injury that effected her gait (the city pet vet did not even touch her besides her foot). After two visits my dog was fine. And guess what? The dog chiropractor called me to find out how my dog was doing....Twice!

Anna Nyman

Dr Kopp is one of the best vet's we ever met. So professional and great in communicating with the owners. Thanks from Finn and his family!

Hannah Butler

All the staff are friendly and knowledgeable, thank you for what you do!

Rick Van El

We rescued a puppy recently which came from the U.S. When the litter arrived in Canada, a few of the pups, including ours, came down with kennel cough.Made the appointment for a Sunday, and the staff was helpful by getting us in on short notice. I kid you not, this vet refused to examine our very sick puppy because he has been out of the country in the last 14 days. I'm no doctor, but I'm pretty sure dogs don't get Covid. So much for putting the welfare of the patient above all. This vet needs to review her ridiculous protocols. Very disappointed. Please don't respond to this review with the same old keeping everyone safe B.S. I'm not buying it.

Kalisa Valenzuela

Wonderful, dedicated, friendly, considerate, and respectful staff. The clinic accommodated us with a tooth emergency and I am very grateful to them. Thank you for taking such wonderful care of my fur babies!

Dave Bell

The vet is great. But their covid safety measure are bordering on ridiculous. They wont accept money but will take my card and the ladies at the counter touch my card with their bare hands. Like what's the difference??. Many business are open for customer now but for some reason they still lock their doors and wont allow anyone in. Its alienating for customers. I spent alot of money there and if this continues I'll be buying my pet food, supplies and medicine at another location. The ladies at the front counter apologize for the over the top measures but something must change.

Angela dfgh

Very pleasant.

Eirlys U

Excellent service, caring staff ???? highly reccomend

Della Chow

Dr. Mulley and Dr. Brown are both skilled and experienced vets . So happy that I found City Pets. My beloved cat was properly diagnosed and taken care of and recovered extremely well from her major surgery. Dr. Mulley called me after the surgery and her excellent team called again in follow up . Everyone here loves animals and their jobs and it shows in their high quality care.

Rebecca Kim

Dr. Mulley and entire staff are wonderful. They are kind, friendly, knowledgeable, professional, caring, and efficient. I really appreciate how Dr. Mulley always takes the time to thoroughly explain exactly what is going on and the pros and cons of different treatment options. She will always recommend the best course of action without adding any pressure or unnecessary services. I have no hesitation in fully trusting City Pets with my fur baby and would highly recommend them to anyone looking for excellent care and top notch service for their pets. Thank you!

Donna Reiter

They ALWAYS make sure they are safe and calm when there. Our four fur babies are well loved at City Pets

Patricia Parkes

I wouldn't take my two cats, Moo and Luna to any other Veteranarian. Dr. Mulley and the staff are very caring and compassionate.????????????

Holly Mallari

Despite COVID and so many closures. I was able to get both my dogs in to see Dr. Mulley without delay. She treated both my pups and I couldn’t be more pleased. She’s caring, calm and compassionate. Answered all my questions and was very thorough. I will be returning with these pups and all my future 4-legged friends.