Reviews of Waverley Animal Hospital (Veterinarian)

Michael Spencer

Amazing people here. Highly highly highly recommend them. And I hate bad grammer so that should say volumes about how much I loved these people. They are doing amazing work around covid precautions so feel safe in visiting them.

Aya Trick

Very friendly, fast, trustworthy and thoroughly took excellent care of our fur baby. :)

Angela MacLeod

So helpful and caring. They call to check in on their patients/put fur babies throughout their treatments.

J.M. K.

Wonderful staff, very caring, and friendly <3

Bruce Trick

Excellent care and service. They tended to our cat as of she was a family member (which she is).

Jennifer Roy

arrived for a scheduled appointment as a new client with my two dogs a 12 week old puppy and 7 year old dog. Have never been to this place before. Booked this appointment many months in advance. Was speaking with receptionist a few days prior to this appointment with no mention of change in procedures. Arrived on time for appointment only to be told I wasn't allowed in with my dogs due to change in policy as covid cases in the area increased. I was very upset about this as I had never met anyone in this building before. I asked if the vet could at least come out to meet me with my animals before I sent them in with strangers. Was told no. Didn't know what to do at this point so said I wouldn't allow my dogs in without meeting the vet. Sat in my car for a few minutes trying to figure out what to do as the puppy needed to have the vaccine's. I asked for various solutions and was told no every time. Then agreed to allow the dogs in as I felt like I was left no choice (was in tears at this point) answering a bunch of questions about my dogs to be relayed to a stranger. Was then told only one dog could be seen as my appointment was scheduled to start 20 minutes prior. I left at this point. Received a call from owners husband, Mr. Baker-who has left a review of his own business below just as a note. Was told the generic "please give us another chance". A vet takes an oath should be given an higher regard in terms of trust than most and that the receptionist I spoke to was left in tears. Why she would have been crying is beyond me other then the realization that she provided me with very poor customer service. It isn't very trustworthy when a person won't take a few minutes to even met you. The entire situation should have been handled differently. I should have been notified of the change and the vet should have taken the few minutes to provide me the opportunity to meet her at the very least. My conversation with Mr. Baker left me feeling like I would never give them the opportunity again. He was very condescending on the phone. They had the opportunity the first time around and they failed. This vet came very highly recommended so this was a very disappointing experience. I absolutely do not recommend this place.

Rob Nurse

Lovely staff and great facilities!

Tobias Tröber

Good service and very friendly staff.

Michelle Aucoin

Friendly and knowledgeable staff. I highly recommend.

karen isenor

They were great but we didntvget our puppy bag

Kathy Jo Wood

Super friendly and kind staff. They went above and beyond to help our furry family member.

Rhonda MacDonald

Local veterinary care with professional staff!

Jacqueline Fitzmorris

Exceptional staff that cares about pets and their people! Cannot recommend them enough!

Caroline Read

Dr Giffin is hands down the best vet in HRM. We have been bringing animals to her for more than 15 years and she is consistently kind, effective, and goes above and beyond for animals. We drive from Halifax to see her and it is worth every minute in the car!

Jason Cavicchi

Very friendly and professional, took great care in seeing my two dogs on short notice. Both dogs acted as if they had been there many times. Great team.

Michael Curley

Wonderful Customer Service! Terrific staff, and the very best in medical care of their animal guests and patients. ????

Anice Phillips

100% and above satisfied. I had been to Dr Giffin before with my animals when she practiced in the other clinic and trust her explicitly....staff I have spoken to and met were very pleasant and professional and kind and make you feel at ease and I ask alot of questions so patient is another word id use for the staff...I use this vet for a senior cat and a reactive dog so they are very well equipped to handle special circumstances

John Baker

The staff are awesome!

Tina Thibodeau

Love this place Pauline and the other staff are amazing. We are happy to be able to bring our fur babies to her again ????

Julie Beaton

Amazing staff!!

Billy McCullough

I have email this vet twice look for info and a quote, 2 weeks later still no response.

T Leger

Beyond amazing. Compassionate. Knowledgeable. Above and beyond. Never experienced such quality vet care. Can't recommend enough!

Dylan

Great front desk staff. Great vets and techs. Made a bad day the best it could be.

Dave Mowry

Everyone was very professional. I felt very secure, no worries about covid.

John Micallef

I called my regular veteran and the were all booked for the day. They referred me to Waverly animal hospital which is newly opened. Very professional and friendly. Explained everything to me and opinions that were possible to help out my cat. I will go back.

Levonna Stephens

Can't say enough about Dr. Giffin and the wonderful staff at Waverley Animal Hospital. They are the very best!!!!!!!!!!!!!

Kathy Lloyd

We were able to help our old doggie Carson cross Rainbow Bridge with the aid of Waverley Animal Hosp and their amazing staff. They made an agonizing event tolerable and helped us through it with Compassion and love. Big shout out to them all - Forever vet care.

Drew D

Great staff, beautiful new building

Leon Oulton

Staff were professional and very friendly took great care of our cat when he needed it most

Dawn Girrior

Love Love Love this place. . Will never take my pups anywhere else. Top notch staff that are welcoming and caring and treat you like family. Honestly can’t say enough good things about them!