The ACH team is exemplary, always offering cuddles and cookies to my cats when they come visit. They offer to clean your kennel anytime your cat has soiled themselves on the way, and have a nifty cart to wheel kitties from the car up to the office, which would otherwise be quite a long way to carry more than one cat at a time. Dr. Forgeron was definitely my favourite vet, who I was very sad to hear left the clinic after she got a full time position. She always gave my cats extra love and helped with lifestyle concerns, not just purely medical ones, and took her time with each clinical encounter. ACH also has many diagnostics available in-clinic, which helps alleviate anxiety quickly when a not-yet diagnosed condition rears its head. The team always comes armed with a second (or third!) body to keep kitties still during tests, allowing the guardian to feed treats during examination & procedural ordeals. I love that the doctor's provide you with their clinical impression, the conclusion of your discussion, and home instructions in writing every time you get your receipt. I think the most unique part of this office is the knowledgeability of the reception and vet tech staff. They're always willing to take a panicked phone call, recommend a supplement, and have an evidence-based conversation, in addition to testing products on their own cats to offer some anecdotal advice. I wish I could take my dog here!