Reviews of VCA Canada Lawrence Veterinary Clinic (Veterinarian)

Roger Bartlett

People there are really great

Peter Bendixen

Great Vets and staff. Halo, my cat, likes them too.

J A H

Dr. MacGregor is an amazing doctor and very friendly. He is always informative and expresses a genuine desire to help animals and their parents. The support staff are all kind and efficient at doing their jobs. Our cat Pickle absolutely loves coming in for a checkup! Thanks for the superior service and being there for our kitty ????

Jessica Bartlett

We've seen a few different vet's for our dogs and we were happy to find Dr. Greenwood and her team at the LVC. Murphy was always happy to go a visit the vet clinic because he knew he would receive a ton of love and praise. As pet 'parents', we have really appreciated: -The warm welcome: feeling like we were just walking into a family reunion or a friendly neighbour's home, -The compassion: for the grief and fear that can come with pet ownership -The mentorship: understanding that we can't be expected to know everything as soon as we adopt a pet, and taking the time to teach us about our pup's health. -The integrity (helping us prioritize health care expenses so that we don't break the bank). If we were still living in the city, there is no doubt that LVC would remain our clinic of choice! Thanks for everything!

DogGoneK9 STaR

VCA is the worst

Tom Cartwright

Why make appointment if we have ti sit and wait for 30+ min each time, even happened to me while I was the only customer in the clinic. A guy at the desk is kinda rude and I get attitude from him each time we speak. Also I've been left waiting for days for a response when they have told me they will get back to me within the hour..... the vets are nice and knowledgeable but a majority of the people I've dealt with aren't good to deal with, after our one year puppy plan is over we are switching to a different vet

Neil Brian Guzman

Highly recommend this clinic. Amazing staff that are passionate about animals. They take the extra step in making sure your furry companion gets the care he needs. They are always happy to answer any questions. Much thanks to June especially. I will definitely be back!

Laura Savage

they never have any space to look at my pets. They always say they're booked up. My animals were very sick and needed help.

Brandy S

The previous vet retired and sold the clinic to an American corporation. When I brought my cat in for her yearly check-up, I learned that they no longer offer complimentary nail trims (I guess the extra $16 is that important to them) and they didn't transfer my records over to the new system. The last straw was their recommendation that I spend $1,200 for an x-ray based on inflammation they noticed on my cat's gums (extraction would cost $500/tooth). A friend told me her vet noticed the same issue with her cat and he just told her to keep an eye on it. At this point I decided to take my cat to another vet in the area for a second opinion and they recommended a far less extreme course of treatment. My opinion is that VCA has become too profit-driven, so I've switched vets.

Robert Townshend

This clinic is simply the best in the city. The doctors and staff here really care about your pet. They are not in it to make money, they genuinely have your pet's best interests in mind. They will not try to make you buy things you don't need like other vets I've encountered. I have to tell you that Dr. Macgregor Spinks is simply the best vet in the world and I was so fortunate to have him take care of my little shih tzu "Fluffy". He explains things to you in a logical fashion and he lays things on the line. Not only does he cares about the pets he is treating but he cares about you too. He is a very special guy and I could not recommend him more. He was actually concerned about how the illness of my pet was affecting me. It was incredible. Not to say that Dr. Greenwood is any less compassionate but Dr. Spinks really helped me through the last 3 weeks of Fluffy's life. The techs here are the best Diane and Tanya are top notch and do their job well. Their knowledge makes you feel like you're talking to a vet. Even the receptionists are friendly and accommodating. During my dogs recent illness Dr. Spinks actually got me medication that was donated so I didn't have to pay for it. He saw Fluffy at one point 3 or 4 times a week and never charged me extra. I was amazed at the way the entire crew handled my poor dog's illness. They constantly called me on my cell to find out Fluffy's condition and what the next steps should be. Even at the end Dr. Spinks and Tanya were there to console me and ensure me that had made the right decision. There is not a vet clinic like this anywhere in the world so if you have a current vet that is taking you for a ride with things your pets don't need change vets immediately and come to this place. The location is not close to me but I went on a recommendation and I'm so glad I did. I intend to get another pet again in the future once the grieving period for my Fluffy is over and when I do I will be going directly to the Lawrence Vet Clinic. As I said before, they are simply the best in the world and shouldn't your pet deserve that?

Gillian Miller

Very good Vet clinic

Warren Gibson

We buy our special hypoallergenic dog food here and the staff is very friendly and quite helpful

Spencer Cooper

Great and friendly people

Connie Lui - Leone

unhelpful and rude.

Angelyn N

This clinic deserves much more than a 5 star rating and that's owed all to Dr. Macgregor Spinks and Tanja Klein. I've had bad experiences with vet clinics in the past but their compassion, patience and genuineness has showed me that there are people who still care. It sucks I had to see them under the circumstances of losing my best friend but I really appreciate all they did for us during that time. Thank you <3

N

I cannot even describe my experience here, it was so wonderful. Came here to out a pet down and they were the most empathetic people. Cremation options and keepsakes were not pushed or forced on us, they just made sure to provide the pamphlet. The veterinarian is very educated, and walked us through the whole process both before and after. They were very gentle with payment and allowed us time before and after with our pet. They were so gentle with our cat, making sure to put in an IV catheter to make it painless for her and so he did not have to keep poking her over and over. I would one hundred percent recommend. They helped her for a very long time, providing her with excellent care. What a great team. Thank you!

Felipe Machado

Vets and staff are super knowledgable, nice nd very kind with our dog.

Laura Savage

they never have any space to look at my pets. They always say they're booked up. My animals were very sick and needed help.

Anthony Virdo

Very caring staff

Connie Lui - Leone

unhelpful and rude.

Eray Güler

Friendly and caring staff!

Reggie

Best Vets and staffs. Very helpful and supportive. Affordable compared to other Vet clinics. Highly Recommended

Eli E

Very knowledgeable and helpful staff!

Matthew Shutt

Our 1.5 year old Mini Aussi Sheppard has had many issues in her short life and Dr. Greenwood and all of the other vets have been amazing. Their diagnoses of medical problems have been spot on, and the treatments chosen have been effective each time. We had to deal with puppy strangles, and an adult version of it as well, plus some kennel cough. We will always be using this clinic - plus there's a pet store in the same plaza so we buy food and toys after visits. Sure it can be costly, but we have pet insurance, and there's nothing we wouldn't do to help the third member of our family. Thank you Lawrence Vet Clinic!

Lianne Maritzer

Very friendly staff, always following up on my pets. A bit on the expensive side but worth it.

Robert Toronto

Regrettably Lawrence Veterinary Clinic was sold by the best vet ever Dr. Greenwood to a large U.S. company VCA. I have been a client there for over 25 years. We had to take our dog in and we saw another vet Dr. Lee she was very nice and very good with our dog and with us. The reason I have them a 4 star rating is because I don't like the fact another big American company is overtaking Canadian business. Vets have never been a franchise business and shouldn't be in my opinion. They are family doctors for our pets.

Josephine Libanan

Costly but worthy... cozy place ... rooms are big enough and brightly cozy or cozy brightly... comfy place for me...

Lyndsey M

I've been bringing my 2 bulldogs here since they were both puppies. One of my boys was very sick when i first got him and they took very good care of him. I would reccomend this team of veterinarians to anyone looking for a vet in this area of Toronto!

Blake Kingston

Dr. Greenwood and the rest of the staff at the Lawrence Veterinary Clinic have been absolutely amazing dealing with our dog Marshall. So much so, that we can't walk by without our dog pulling to go in and say hi. Everyone we have met there has an incredibly friendly demeanour, and takes the time to thoroughly explain and talk through our concerns.

Kim Sartor

Great staff.

Andrew Moore-Crispin

These fine folks looked after our Westie, Gamma, from when we first brought him home. Wonderful clinic. Wonderful doctors. Open and communicative. Helpful and friendly. Routine check-up visits were a great, almost fun experience. Difficult intervention treatments were made easier by the professional approach. When we had Gamma's records transferred to a new clinic because we moved, they were very helpful and friendly. We were sorry to have to move clinics.

Tammy Elbe

The team really cares

Evan Back

VCA Always treats our doggie like royalty.

The Gans Squad

Great place vets and staff are friendly to you and your pets. And full explanation of options for your pets needs

Stephen Rudberg

Vetrenary clinic located at Bathurst and Lawrence for dogs and cats . I had been taking my cat there for 18 years (until I had to put her down due to sickness) and the staff and Doctors have been been really good, caring, compassionate and responsive to the needs of your dog or cat. And if there is a symptom or problem that the Doctor on call cannot cure, she will recommend you see a specialist. You can also purchase specialty dry Dog or Cat food which a Pet Value or supermarket do not carry. I can say your pet is in good hands.

S Doyle

I HAVE BROUGHT 2 PASSING FUR BABIES TO THIS CLINIC. THEIR LOVE, SUPPORT AND GRACE IS BEYOND WORDS.

Good Four

(Translated) One of the best Veterinary Clinik in Toronto. I recommend to visit, friendly, friendly dokora, the atmosphere is wonderful. It is very convenient, you can treat, cut and buy the right food for animals. (Original) Одна из самых лучших Veterinary Clinik в Торонто. Рекомендую посетить, дружелюбные, приветливые докора, атмосфера чудесная. Очень удобно, можно полечить, подстричь и купить нужную еду для животных.

M G

The absolute worse experience ever!! The doctor with her annoying little voice trying to scare me and play on my emotions to spend $600. She didn’t even notice the absolute most obvious things. Useless doctor!! She didn’t do the check the first time. I had to go back. Take a day off work just so she could charge me extra for another “examination”. Why should anyone pay for yearly examination after 3 weeks? She didn’t even do his booster shot. They don’t care about your pet! It’s just a business. This clinic is a rip off with horrible uneducated and not knowledge vet. This clinic does not care about your Pet. Just how much $$ they can get out of you.

Ana Mendoza

Nice place to go to for my kitty purr clean and tidy

Jenn T

Tried to get medical record, reception said they would but never did. called the next day, they said nothing was sent, so would send the files to me again, I confirmed my email address - correct. Nothing for an hour, called again, asked them to send again, they asked if I wanted them to send it to the new vet clinic AS WELL, i said yes. I still have not recieved anything from them, but my vet clinic did. I asked the new clinic to send me the file history, got it within minutes. I believe this clinic lied to me on numerous occasions, telling me they sent it. If they are willing to do this, what else are they being sketchy about? I would not trust this Animal Clinic. very frustrating to get any help from them. *update* Call again to give them an opportunity to explain why I hadn’t received my dog’s papers. On this call, I found out they sent it to the (wrong) email on file, even though each time I called, i gave them my (correct/new) email address, I even made them say it back to me. This time I finally received it. The attitude I got was unacceptable, as it was their error. I had done everything I could to to ensure they had the correct information and I followed up. Therefore I am still giving them one star. Everyone at my new vet hospital has been incredible, very understanding and helpful/comforting. There are other clinics/animal hospital in the city, I would not recommend Lawrence Vet Clinic.

Molly Robinson

Veterinarians are kind and caring with your pets. Consulting rooms are clean and well lit. Reception staff somewhat snooty, not very welcoming or informative.

sandra chate

I could talk about the absolute poor service, in great detail, but that is not going to change what happened. Needless to say we took our pet to another vet and got more information and results in one day than it took going to them five times and in fact if we were more knowledged and not paniced about our pet, we should have not gone back after the first visit, that mistake is on us. I do not recommend them, at all this is not just a disgruntled client. I would love to talk about the really bad experience, but more importantly, take your pets some place else

Lucas McCann

They've always been good to me

Robbie Share

I can't say enough good things about this particular veterinary clinic. We've dealt with a few different vets at the clinic and they've all been absolute professionals, that take the time to properly check each and every concern we've had. Go here with no fear for your beloved pet !!

Jenny Leiva

I didn’t have a bad experience overall. I just didn’t see a connection with the doctor and staff I think all they care about is how much money I will spend. That’s their main focus.

Ralph DeVries

They take really good care of our anxious dog.

Mary Rodriguez

This place does not even deserve a single star. I took my kitty to this hostile environment. They are so rude! snuggle got his paw stepped on and they did not even apologize. Never coming here again.

Yuuka Kobayashi

Dr. Spinks examined my cat in the very gentle, professional and thorough manner. The clinic gives you a health report card with your pet photo. Very good service (complimentary nail trimming) - it was a worthy change that we decided to try this clinic.

Chantale Tome

Great experience vets were caring and helped a lot definitely coming back and recommend VCA

Steven Wypych

Clinic has gone downhill, impersonal, not willing to help out when needed, I will be changing clinics. I feel the new corporate ownership ruined this Vet.

Carolina Coutinho

Great and friendly service. Front desk staff are knowledgable and very helpful. Staff so far has been wonderful

Ashley Elliott

Very lovely staff, I appreciated the fact that they were always up front about the costs of everything. Also liked that they followed up after my cats appointment to see how he was doing.

Pat Birdie

Doesn't matter what you write... my friend just wrote a review and they won't show it... too much!!

Michael Kriz

Great service and fantastic staff

Nina B.

I brought my cat here after years of going to another vet. It was like night and day. My cat was noticeably more relaxed here, they were thorough and straight forward, I was not upsold unnecessary tests or interventions and it was markedly less expensive than what I had paid per visit at my previous vet. The staff are lovely and helpful and the clinic feels comfortable and stress free. I strongly recommend and only wish I had started coming here sooner!

rebecca weisz

NEVER GO HERE!!!!! My dog Minnie was euthanized at this clinic back in 2012. It was a sudden and incredibly sad event for my family. I never received an invoice. I though naively that an invoice was never sent as they felt badly too - we all cried out eyes out. I always pay my bills but I never received it! Fast forward to May 2020 and my 6 year old toy poodle Ruby was bitten. My new vet had examined her and didn't see a puncture wound. Next day she formed what looked like an absess. My new vet was booked solid and wanted me to keep an eye on it for a few days. I was feeling a little panicky about it and tried to get her into Lawrence Vet Clinic for a quick look. They booked an appointment for the next day but then called back and said there was an outstanding bill for $88 for a euthanasia back in 2012 that would have to be paid before they would see her. What a disgusting, money hungry business!

Stuart Federman

I took cat in for check up and rabies In Toronto we are still in lock down so it's all curbside pickup and delivery. Everything was done over the phone and the vet due to the circumstances was very organized and ran the apply like clock work. Have a echocardiograph coming up keep you posted

Gayle T

Too expensive for me.

Temel Reis

Excellent Professional medical help when my cat collapsed at home..the Veterinarian and Techs were helpful.. didn't have a long wait at all.. Thank-you VCA..

Linda Thompson

My cat got fleas from this clinic will never ever go back!

Gary Dore

We have been using this clinic for over 10 years. Staff and doctored are very, very good. Presently, during lockdown, must make an appointment or at least all before your visit. Absolutely no walk-ins. They come out to meet you, discuss problem or services your pet requires then you are phoned by the doctor or assistant providing relevant information on diagnosis, recommended treatment, timing and cost. They are very pleasant professional and I feel very comfortable leaving my pet in their care. They are flexible since I work we try together to make dropping off and picking-up my cats work. There rates hours of operation are reasonable but I wish they were open more on weekends but I truly understand. The only reason I did not rate a 5 star and this is totally me is the extremely limited parking and getting onto the lot to drop off and picking-up your pet. At times is very challenging. Recommend early morning drop-off. Alternatively, be patient because it is worth the wait and there truly are some great people and driver's out there. Love our pets!

Rui Zhang

We really had and continue to have great experiences with this animal hospital. The services are great, location has parking, hours of operation is great for people. There is a team of vets here, who actually take great care of my pet, answer all my annoying questions and send me information for follow up. The spaying experience was excellent.

mag Britos

Very kind people. Take great care of my dog and are always very clear in their communication.

Brandi Danford

I have had an amazing experience with the staff at Lawrence Vet Clinic- I had a little scare with my dog Stella and when I called they were able to give me support and directions on how to handle it immediately. They even had me send a picture so they could give advice without me having to come in. Thank you so much for your caring service!

Larry Warr

Best people!

Sherinne Doyle

Always a pleasure when taking in my fur baby. Amazing team.

Melissa Stein

I would really suggest getting second opinions before doing any serious procedures with this clinic. Also, if you ever call with questions, the automatic response is to bring your pet in. That way they get to charge you whether there's a real issue with your pet or not. This clinic is not all bad but they are trigger happy and very much a business interested in generating fees.

Breanne Bateman

We were very patient with their system updates which have been going on for almost a year. I really liked our vet but every time I called the office no one would answer and I would receive a call back hours later. If they can get their front desk in order I would recommend them.

Eric Tran

Worst clinic ever. Rude and unhelpful staff. Do not come here.

고운 (Julian)

(Translated) Very friendly and professional doctor and friendly staff Satisfying service, although sometimes unfriendly (Original) 매우 친절하고 전문적인 닥터와 친근한 스텝들 때때로 불친절함을 느끼기는 하지만 만족스러운 서비스

Diana Fehler

We have two dogs at Lawrence VCA. Dr. Shum has taken excellent care of our dogs. The staff are all very friendly and efficient. Our 8 year old dog recently had extensive gum surgery and has recovered so quickly because of the excellent care he received. They also honoured the quote they gave despite his surgery being more extensive then they originally thought.

Stephanie Arato

We did like this clinic until it was sold to VCA. We just found it lost the personal feel so we switched to a clinic that is still privately owned. Although I did tell them that we switched, they made an appointment for our dog without speaking to us today and sent me an email reminder for the appointment which I found very strange....

Jessalyn .Johnson

My dog had surgery at this clinic and was entitled to 3 free checks ups. On his second check up I had to wait outside due to covid. The doctor brought him back out with a needle in his hand saying he gave him an injection. I wasn't happy he did this without asking. After leaving they called asking about a payment. I explained that it was part of his post surgery FREE check up and that I did not want nor approve of giving him an injection. They said they would look into it and call me back. They later charged my credit card without asking. 10 months later my dog still limps from the surgery...

Stuart Himmel

15 years if temendous service from Dr. Jackie Grernwood. She will be missed. Hopefully the new owners will be just as good.

Robert Szasz

Great food and service , very affordable

steve weisz

Pleasant and professional

Maxim Engel

Initially our experience was good with Dr Peterson. After she left we felt that Dr. Greenwood was only interested in how much money she could get from us. She tried to force us to give our dog tests and shots that Dr Peterson said we didn't need. She then refused to sell us Revolution a parasite preventative. At which point we left. I consider this unethical and coercive.

Rina T

In My opinion they are the best, the staff is very friendly and helpful. They really take their time with each visit and doesn’t make us feel rushed. They show that they really enjoy their jobs and seeing every pet that comes in the door and the vets take their time to make sure they don’t miss anything the first visit there. They also board pets if people to leave their pets in care when they are out of town with a charge of course. I’m so happy that I brought my cat here even they have a cat that looks identical to mine but still really cute. I highly recommended this place. The slight downfall is it’s kind of hard to get in and out of the parking lot because of the traffic but it has nothing to do about them but they are so conveniently located and overall easy to get to.

Matthew B

This is my second vet when I’m in the north end of the city or I can’t get into my regular vet and they’re great! Dr. Lee and front end receptionist Daniel are always a pleasure.

Baneet Dhaliwal

Would not recommend this clinic at all. Doctors changing all the time, inconsistent care and very money hungry. They don’t tell you which doctor your pet sees either. Don’t take the “junior paws plan”. My puppy was turned away for obvious upper respiratory problems. I made it clear to the staff the day he went what his symptoms were. Vet tech even noticed. He was sent home with nothing wrong. Took him in again the next day because I knew something was wrong and they decided that he did actually have an infection. Also tried to sell me a 70$ topical ointment for a minor scab that fell off the next day instead of addressing the real issue.