Here you have all the reviews of real people who are purchasing the products and services of Waterfront Park Veterinary Clinic (Veterinarian) in North Vancouver territory (Canada).
At present this business has a score of 4.7 stars over 5 and the score has been calculated on 104 reviews.
You must have seen that it has an average rating is practically the top, and it is founded on a high number of scores, so we may be quite sure that the rating is quite accurate. If there are many people who bothered to rate when they are satisfied, is that it works.
You know that we don't usually stop to give scores when these are correct and we usually do it only if we have had a problem or issue...
This Veterinarian corresponds to the category of Animal hospital.
I am really glad to taking my puppy ( Retro ) to Dr. Christine and her team. I had different vet’s before them, finally I am on the right place. They are treating us and Retro so well, kind. Shows a lot of interest, explaining everything with patient Fast response to emails and phones and more Thank you very much
It had an accident on the bridge , I called to say I would be 10 min late , when got in front of the clinic they called to say they would not be able to take us , that's because it was just a vaccine . Very disappointing , I would understand if they had told me on the phone to change the date , but wait for me to park in front of the clinic to say the appointment is cancelled is very disrespectful , not professional at all. Not only that but they made me wait 30 min on the phone to say that they are not able to help me. Only after that another secretary called to apologize and offer another time, what was too late because I was driving back home. Not to mention that my baby was sick that day , she was crying all the way to go to the clinic and all to receive a call to cancel when I was in front of the clinic.
I have met Dr. Kim prior to her opening her clinic "Waterfront Park" as a recommendation by our primary veterinarian. She took the time to read up on our file and understand our dogs medical history. She has a caring, calm demeanour and goes above and beyond for her patients and families. When our dog was ill she explained all our options (also confirmed by our primary vet). Unfortunately, at 15.5 (large breed) it was time for our dog to cross the rainbow bridge. I cannot imagine having to deliver the news to a petparent but her staff handled it with outmost care and compassion. 6 months later still grieving I can honestly say I am grateful for how Doctor Kim and Staff handled everything. I have visited 2-3 clinics on the North Shore and this is without any doubts one I would return to and recommend to family and friends. PS. I have had the opportunity to see the back of the clinic it is immaculate, clean, bright, with all new equipment.
Excellent clinic! Dr. Kim was amazing and helpful as always! Stunning location and clinic overall, with great hours. Prices are much better compared to the other 3 clinics I used to use for my dog. Will return FOR SURE! Thank you once again for your hard work and great service!
Dr. Kim is top-notch. Listens to you and treats the animals with respect and kindness. Always warns up front of costs and asks if ok to proceed. Highly recommended
Extremely friendly staff! Everyone was so welcoming and handled our puppy with love and care!
Excellent veterinary services, always polite and helpful staff. They will bend over backwards to get my little fur baby in there when she's very ill. Highly recommend Waterfront Park Veterinary Clinic.
Dr. Kim treated my cat with a torn claw quickly and efficiently, didn’t even need to sedate my not very cooperative cat. The claw is growing back already within two weeks. I will for sure to go back when my cats are in need because of the wonderful doctor and the very nice staff. A 5 star recommendation for anyone with a pet in need!
This place is very good on the first visit very friendly and very good with my dog(Jax) and the price was not to expensive
The entire team is phenomenal, from Dr. Christine to the vet techs to the support staff. I feel so confident with the care my pets get here, and the service is next-level. There are so many little touches it’s hard to detail in a review—suffice it to say that as a client, your pets will be loved and cared for by the whole staff, you’ll be a more educated pet owner, and you’ll always have a team to call when you’re concerned about something. (The fact that our pup tries to leap through the clinic door for a visit whenever we walk past should speak for itself.) Highly recommend.
Highly recommended if you live on LOLO/NorthVan. My 10 yr old cat started vomiting all over the place last Friday- Saturday morning I called and panic-babbled the situation to Shyun. She listened every last sentence patiently and booked me an appointment. After we arrived everything went smoothly as well. So my cat had (still on-going but much better) acute pancreatitis. Dr. Chrisitne was so comforting from the beginning and very professional. The first x-rays and exam explanation was very thorough, pointing out current status of my cat clearly. Dani was especially helpful on the phone guiding the next step/procedures.We ended up visiting the clinic day after day and everyone was so inviting and helpful. A very big thank you to the team-!
Absolutely great doctor! Thank you Dr. Kim & Team!
My cat got a severe situation last month and we went to Waterfront park veterinary with him. Doctor Natalia gave him the best assistance we could ever get. She cared as if he was hers. All this love paid out and even our cat loves her back (belive me, he doesn't love anyone). I don't have enough words to thanks Doctor Natalia and all the staff for saving my cat's life and gave him love and attention during the time that he spent there. And a tip for brazilians, she speaks Portuguese ;)
Dr Kim is our favourite vet out of all that we have ever had. She is amazing with our animals, and with us, when we are stressed out because our pets are sick or injured. Beyond her high standard of care, she always goes out of her way to ensure that my wallet is as protected as my pets. Beyond highly recommended!!!
Dr. Christine and her team's quality of care is only matched by their wonderful kindness and empathy. My Nishi is afraid of most people after 8 years of abuse in a puppy mill. Yet she was immediately OK with Dr. Christine and Dani. She even she comes out with more tail curl than when she goes in - her sign of being relaxed. A rare first! Timely care is another bonus at Waterfront. Our first visit was an emergency. With on site blood testing, Dr. Christine was able to perform surgery within hours. I recommend the Waterfront Park Vet team for everyone but I especially recommend Dr. Christine and team if your pet has anxiety or fear challenges like my Nishi.
Staffs and Doctors are so friendly and nice!
I brought my cat here for a check up a few months ago. It went well although I felt like I had to pull information out of the vet rather then her asking me questions and giving advice etc. Brought her back a second time for a shot which she had to be sedated for. The drugs didn’t work as well as they thought and they seemed quite overwhelmed and unprepared to deal with her. The staff were nice but I was a little shocked at the technicians reaction. I left thinking my cat was perhaps crazier than most but then I went to a different clinic specifically for cats and had a wonderful experience with providers experienced in the different temperaments of cats. I would not recommend this clinic to anyone who has a cat with a tricky temperament.
I've been a dog owner for 18+ years on the North Shore and have tried many different vets. I can say hands down Waterfront is the best vet clinic I've been to. We have a senior golden retriever who deals with persistent skin problems. Dr. Natalia has done wonders for him. She's very thorough and considerate, really takes time to listen to all of our concerns, answers all our questions, gives us lots of advice, and unlike most vets we've tried, she has actually successfully treated our pup multiple times. She is amazing at doing short term and long term treatment, and her treatments always result in a vastly improved quality of life for our dog. He is now in great shape thanks to her. The clinic's staff are super friendly, professional and supportive. Overall 10/10. Would highly recommend.
Dr Christine is a good knowledgeable vet. If you have a dog with behavior issues, like fearfulness, she is great and knows how to handle them. Very caring and genuine.
Exceptional Dr. And staff. Both the Drs. are amazing, didn't do unnecessary x-rays or charge me exorbitant price. Shin at the front desk is amazing, very polite and patient and helpful. I just switched Vets and have been very pleased with my first visit. Thank you to both the Doctors.
Dr Christine was great! The staff were all very friendly and professional and the prices were reasonable. Highly Recommended!
Very happy with the people here. They talked us out of spending a lot of money for tests as they felt after checking him it would not reveal anything. Followed up with a phone call to see if he was OK. Still not sure what it was but after a few more days all is well.
We were happy at the beginning when we started to going here with our cat, but we’re so disappointed lately. First, we went for vaccinations with our dog. Despite the fact we weren’t sure about lepto vaccine (a lot of side effects especially for small dogs) and even if we would decide for it we wanted to do it separately during next appointment, they gave it to our dog. It was too late to change it. Today we went there for a simple appointment, they asked us if we want also to get her nails trimmed. We said yes but were so shocked when we found out the cost is 30$ plus tax. I mean, seriously for a nail trim? Other thing is the lady at the reception is really rude. She said to my wife “ oh sorry no girl. It’s 30 plus tax”. Is this how you respond to your clients? We were expecting more from this place..
Amazing staff, great clinic and Dr.Natalia Osorio is a fenomenal veterinarian. I was properly addressed when I arrived. I didn’t have to wait to be seeing. All process was smooth and very comfortable. My dog was really well taken care off and we all left the clinic very happy. Congratulations to this amazing team and to Dr. Osorio. Highly recommended it!
Maybe this place has been good to others than myself. My experience has been anything but good. It left a bad taste in my mouth. I was referred to go to this place because my usual vet on 16th and Lonsdale was fully booked. My 5 month old puppy's permanent teeth were growing and he had a case of loosies and was a bit gassy for a day. I took him to get his teeth checked too. The doctor came across more as a Walmart billing clerk than a vet where she was adding "Bloodwork", "X-Ray" and other items to my bill of sale on a computer within the consultation room. This was just 1 day into my puppy having diarrhea! An X-ray?! come on! I felt more like a cow waiting to be milked because I had insurance. I do understand that even a vet's clinic is a business and people need to be sustainably paid. We need to support our local businesses during times of Covid. However, if you want a customer who can pay, focus on building long term confidence than killing the goose right during the first consultation! My other vet asked me to feed him rice and chicken and my puppy was perfectly fine! Didn't ask for an X-Ray or Bloodwork! If the diarrhea continued beyond 2 days? I would definitely consider it. My consultation at waterfront was more about getting me to claim $600 from insurance rather than any genuine focus on my dog's wellness! This was an unacceptable experience.
Dr. Christine figured out my cat’s health problem that 3 other vets were not able to identify. She made the diagnostic tests very easy for me to have access to and at reasonable prices, where other vets made the process of having those tests done seem like hurdles too big to overcome. My cat is almost 15, and I’ve had him since he was 5 months old. He’s been my fuzzy companion through so many changes in my life, including becoming a mother. I believe Dr. Christine just gave me a handful of extra years to tell this cat I love him when he’s given me so much.
We love Dr Christine
Had an absolutely wonderful experience at this clinic! Dr. Kim was knowledgeable and an absolute delight to see. You can tell she really loves animals. Also, she did not try to up sell me on any services or treatments which is a nice change from previous vets I’ve seen. Will be moving my dog’s medical records here for sure. Highly recommend!
Dr. Christine and her staff are very friendly. We received compassionate, personal and attentive service. Highly recommend bringing your pet here. Excellent location with loads of free parking. Our pooch is now resting easy at home on the mend after our visit to the Waterfront clinic. We will def. return for any future needs.
Wonderful caring staff, called back to check up after our dog came down with kennel cough- also gave advice on ways to sooth her and keep her comfortable.
My 11 year old Yorkie Munchers has her issues. I found Dr Christine and Dani to be absolutely terrific in their handling of my little girl. This is the first time I have had a "high maintenance" pet before and finding this clinic is not only convenient but a life saver for me. I highly recommend Dr Christine and her staff.
In a few words, all the staff is attentive and caring, and it makes you really feel like they'll do their best for your pet. All the procedures are explained beforehand with prices and options. The follow up is also great. They really call you to check on your pet after you've been back home for a few days! We love it, and more important, our cat love it too! Long, detailed version: We found the clinic googling a place that was open Sunday morning and was well rated to take our cat during an emergency. We were lucky to find Waterfront Vet Clinic that's close to our home and have the best reviews. Shyun, the front person, was extremely helpful and understanding on the phone and booked us an appointment for about half an hour later. In there, we met Dr Natalia, who heard what we were saying and after a cafeful examination, diagnosed our cat with a severe, life-threatening, urinary illness as we were suspecting. From there, all the following procedures were explained and priced beforehand, detailing all the what-if's and preparing us emotionally and financially for the next days. We felt that we and our pet were in good hands since the first minute. It's so lovely to see how Dr Natalia is so lovely with our pet, treating him as if he was her own cat and not rushing to the next patient as we've seen in other places. This place and all its staff is a jewel in veterinary care. I'd recommend it for everyone without a second thought.
Clean very nice clinic
This place is the best! All of the staff are kind and willing to help you and your pet any way they can. Prices are very reasonable and your fur-baby will receive the best care . Dr. Christine Kim is fantastic! She's great with animals, even timid ones like my pup. She takes her time, she's calm, caring, and willing to hear any and all concerns that you have about your pet, then she provides you with helpful, clear answers. Highly recommend taking your pet to this clinic!
Had such an amazing first visit. Everyone is so kind & helpful, my puppy was so calm and happy to be here. The prices are very reasonable. They even took the time to call the next morning to check up on us & see how she was doing after her jabs. 100% would recommend you come here :)
Our sweet puppy ingested a toxic substance on our walk and became very ill. Waterfront park vet got her in as an emergency visit right away at 5pm. They treated her and us so well. They were extremely thorough and explained everything in lots of detail and with so much care. They called the next day and emailed to check how she was doing. We are so grateful to know how close we live to them. A truly amazing and caring team. Highly recommend.
Dr. Christine, Dany, and the rest of the Waterfront Park team were nothing but kind, knowledgeable and professional through my experiences. They took the time to ensure we we understood what was required and sat with our shy boy to get his acclimatized to his new environment. It was clear that all staff truly cared about our dog, making it easier for all involved when we had to leave him for an afternoon. I would recommend the team to anyone, especially those with shy or anxious pets. Thanks again from Ernie's pawrents!
Staff are super friendly
Excellent performance. She knows what she must do. Dr.Kim never hesitated what she suppost to do. He went for neuter but she quickly realize for heart problem which she guide me thoroughly how to take care this serious issue. Super kind and very passionate about animals.
Of all the vets I’ve consulted over the years, this is THE BEST VET hands down. What impressed me the most, is that Dr. Natalia LISTENED attentively. She is very thorough and had my cat’s best interest and health at heart. I am very grateful to have found her! Also all staff are very friendly and consistently go out of their way to assist.
(Translated) Christine is a vet who can speak Korean !!!! Christine is the kindest and most caring veterinarian in Canada. Thank you for your efforts to communicate with your pets and for their care. My dog is 12 years old, and Mr. Kristin found her early cancer, and now she is very healthy. If you didn't find it early ... I am always grateful for your great care and meticulous examination after your surgery. Doctor Kim is the best doctor I ever seen. My dog is twelve years old and Dr. Kim quickly checkout cancer which he is almost fully recovered. She is live savor of my dog. Such kind and welcoming. Follow up everytime. (Original) 크리스틴선생님은 한국말이 가능한 수의사다!!!! 크리스틴 선생님은 캐나다에 와서 만난 수의사중 가장 친절하시고 신경을 많이 써주신다. 반려동물과 교감하려 노력해주시고 반려동물의 주인들 또한 많은 신경을 써주셔서 항상 감사하고 있다. 애완견이 12살인데 크리스킨선생님이 신장암을 조기에 발견해주셔서 수술후 지금은 매우 건강해졌다. 일찍 발견하지 못했다면.... 수술후에도 많은 신경을 써주시고 검진도 꼼꼼하게 해주셔서 항상 감사하고있다. Doctor Kim is the best doctor I ever seen. My dog is twelve years old and Dr.Kim quickly checkout cancer which he is almost fully recovered. She is live savor of my dog. Such kind and welcoming. Follow up everytime.
Just awesome. Can't ask for better. This is an excellent vet clinic, the whole team is very kind and caring. Dr. Christine is very knowledgeable and takes her time to go through details. She is a superstar with my dog.... despite my dog having anxiety and behavioural issues. I have recommended this clinic to a few of my friends and they were overly satisfied.
Best veterinary clinic on the north shore.
Top notch very professional. Don’t hesitate to trust your pets health to them. ????????????
I’ve registered to leave a long overdue review of Waterfront Park Veterinary clinic! Waterfront Park clinic has been my cat's savior during some very difficult times this past year. Dr. Natalia and Dr. Christine are two of the kindest and most helpful people I've ever met. To be clear: my cat is a pain in the rump. I love him, but the plump little dude has several serious medical issues (diabetes, allergies, etc.) that require a lot of time and attention. I have never been turned away from Waterfront vet, and they have been incredibly gracious to me in ways I can't even go into. One time my cat was acting sluggish. Unbeknownst to me, he was having a hypoglycemic event. I was seen that day and Dr. Christine was so incredibly calm as she took his glucose reading and advised me that my cat would need to be staying with them for the day to get his glucose back to normal. (Knowing what I do about feline diabetes now I have no idea how she was so calm and professional given his reading!) Dr. Natalia is another gem. She has an instinctive grasp with cats as to what might be wrong with them. She is uncannily accurate. My cat has a complicated medical history and she remembers important little details. Another huge help: I have a tight budget and, alas, to my knowledge there is no lottery win on the horizon. Both vets always reviewed treatment plans with zero pressure to spend ungodly sums of money. This really, really helps me out and I trust their recommendations as to what is considered important/essential vs what is *helpful* to have test-wise. They are also competitive with their costs and rates, especially given the time the spend with you. (I’ve never been rushed out or not had my questions answered.) And the support staff :D From the front desk, to behind the scenes: they are the best. Always kind, always helpful. I did not think I could ever give my cat an insulin injection twice a day but they patiently demonstrated to me how to do it (more than once) so I did not stab my cat to death or make him bleed out (apologies for the visual, ahem). It can be a stressful job to provide care for people’s pets. Their team does a darn good job and I am thankful for all of them.
All around great care for my dog. Dr. Christine was great.
The staff of this clinic are very knowledge and friendly. One of my cats had to have her teeth extracted last year. The clinic provided me with a quote in great details, including the best and worst scenario. The staffs were very knowledgeable and patient to help me to understand what would be done for my cat. On the date of appointment, the staff went through the procedure with me again before they started and answered all my questions. When I pick up my cat after the procedure, the vet explained to me in great detail on what had been done and gave me a lot of information on how to prevent that from happening again. Last month (Nov 2021), another one of my cats needed his a check up. I took him to Waterfront Park again and I had received the same great quality of service. The cat was not the nicest to strangers but the staffs were able to keep him calm the whole time. I would highly recommend their service.
Such an amazing vet and team! It is clear that Dr. Christine and her staff care about animal well being and comfort, and take care of your pet as if they were their own. My pup is always so excited to see them and to play with vet tech Dani! I've brought my puppy here for a couple of different health issues and her spay and they've always done an amazing job providing care and explaining aftercare and treatment options to me. They also call to check in after seeing you, which is great for follow-up questions and advice. As well, the facility is always spotless and they've been great about staying open in a safe way during COVID. I would highly, highly recommend this vet :)
Highly recommend! Dr. Christine is professional and experienced doctor. One of my dog is very timid, so I worried when I brought him to the clinic. But, after all, I didn't have to worry about anything. She treated him very nice and professionally, she solved my dog's ear problem right away, so my dog and I were very satisfied. All of the staff were very nice and kind. I know they will do best to help you. I will definitely go again and thank you Dr. Christine and all the staff who cares a lot of my dog.
Yesterday I stopped by Waterfront Veterinary Clinic to ask a few questions about our dog Jackie who was in serious pain. I was amazed by the immediate care and attention she received. I have had two dog's for the majority of my life but never had service like that before. I would like to give a shout out to Shyun for booking Jackie immediately. And to Ethan and Dr. Kim for being so kind compassionate to Jackie and me. Again thank you so much for everything you all did for our beautiful girl Jackie.
Superb. Plain and simple. Christina is wonderful! Professional, patient, polite and above all, skilled! She nailed our cats medical issue right away and prescribed medication and a wonderful diet. Affordable too! Would highly recommend this vet hospital to others!
Dr Kim - she’s the best. I took my dog Louie in and we had an appointment at 1:20 pm. Low and behold she came in to examine my dog right on time. Even the follow up appointment was on time. I was surprised the bill wasn’t outrageous either. She was very kind and you can tell she loves her job and animals. She has great staff too. We have been to many vets that push product and testing and she didn’t. I would recommend her and her clinic to anyone. I’m sooo happy we found her
Their care of my 7 month old pup was exceptional. He had a hernia repair and neuter.
Dr Christine was so amazing with my havanese Oliver. She helped me give him a quality life in his senior years and she was so supportive of both of us when I had to say goodbye to him. When I am ready to get a new dog, Dr Christine will be our vet. I recommend her to everyone!
Great, professional service at incredibly reasonable prices. The clinic is technology forward, which is very nice to see, and incredibly flexible and accommodating. Both our dog and cat are patients here.
Oscar and I have been seeing Dr. Kim for three years and have followed her to Waterfront Park Veterinary Clinic. Yesterday was our first appointment there. Oscar is a reactive dog so vet appointments are always a challenge. However I phoned the Clinic on Thursday night before the appointment to give them the heads up re Oscar’s challenges and they were ready for us. Dani the vet tech greeted us at reception, weighed Oscar in and lead us directly to the exam room which had been prepped with Adaptsil before our arrival. Dr. Kim was as amazing as she always is and Oscar was the best I’ve ever seen him during an appointment, taking treats and even exploring the exam room. When we left Dani was herding the next appointment into another exam room so we could have a stress free exit. I couldn’t have been happier with our experience yesterday. Dr. Kim has a lovely dog, Mike, who might be at the Clinic when you come visit. If you have a reactive dog just give them the heads up and they will make sure he isn’t out wandering during your appointment.
We love the vet, Dr. Christine, and all her staff are a pleasure to deal with! We have been taking our pups to see Dr. Christine for quite a few years and we are thrilled she has opened her own veterinary clinic. Great listener, very knowledgable, always fair and lays out all options clearly. We're always happy with our visits with Dr. Christine.
Had an emergency visit with my 10 week puppy without an appointment and no prior visits. They saw my dog in a timely fashion and provided me with medication and peace of mind that my dog would be okay.
Good
Truly phenomenal! If you are not taking your animal here you are missing out. We have never experienced such a professional and caring veterinarian or any healthcare professional for that matter. This includes the exceptional staff. I can honestly say my dog has a better doctor then I do... I will be referring this clinic whenever the opportunity presents itself, it is well worth our commute from Vancouver.
Rather then share one or two examples of how Dr. Christine Kim is a great vet which we all know can be biased based on a couple experiences in this online world, I will share why she is better then any other vet we've seen. We have a 14 year old Shiba Inu since she was a puppy and we've seen our fair share of vets across Greater Vancouver and had to deal with a wide variety of issues over this span of time. That said, we have a strong reference point to compare Dr Kim to and she is simply the best. The clinic is clean, modern and filled with professional staff. If it isn't obvious already, I HIGHLY RECOMMEND and would be happy to share my contact to personally praise her even further if I could. You will not regret bringing your family member here.
We had an exceptional experience at Waterfront Park Clinic. I made a visit yesterday with my puppy Louie to look into a wart on his face. Immediately, I was drawn to Dr. Christine's warmth, genuine care and kindness as she treated Louie as if he was her own puppy. I felt confident that we were in good hands and her professional attitude and demeanour was evident as she explained my puppy's health status and condition. I will definitely be referring this clinic/Dr. Christine to any pet owners around me and will be returning for future occasions. Thank you Dr. Christine for such a pleasant experience at your clinic!
Happy to find the good vet. Dr Kim was very thorough during the exam my 9 year old cat with patience. All staff were very friendly as well. I was impressed they are very careful of covid to check my temperature and gave a mask during all appointment. Price was very very good compare to the service I received. Mostly, I'm happy my cat loves Dr Kim and doing so well after appointment. Thanks all.
Thank you Dr. Kim and staff for helping us with making a very difficult sad decision in saying a loving goodbye to our boy Farley. Dr. Kim explained everything to us step by step. She was thorough, kind and compassionate. I highly recommend Dr. Kim as your family vet. She helped us several times over the years with our boy. She is an excellent vet. Her staff are also very kind and caring . Thank you again. :) Karen and Graham
Not very happy with this place. Would not recommend to a friend.
My dog loves Christina and Danny!
Dr. Kim and her staff are amazing! I been following Dr. Kim for 2 years now. My dog actually loves coming to the clinic. She’s happy to see the friendly staff and vibe of the clinic is always welcoming. Dr. Kim takes her time with you and will go out of her way just to help our little companions.
Dr. Christine Kim is an extremely knowledgable and professional Veterinarian. She gives each patient (and their Human) her 100% full attention and spends extra time explaining and communicating details about her patients' needs and care. Her new clinic is beautiful and immaculately clean. I feel so lucky to have Dr. Kim care for my furry family members, and our community is so lucky to have such a wonderful caring Veterinarian!
Wonderful experience! Everyone was very friendly and welcoming. Thank you!
The best veterinary clinic! Staff are super friendly :)
Awesome staff. Great advise. Love Dr. Kim highly recommended this place. Treated our dog like a star.
(Translated) Not long ago, my dog, Miru, left. Thank you very much for your last trip to our baby. Thank you so much to all the staff. (Original) 얼마전에 저희개 미루를 떠나보냈어요. 우리애기 마지막 가는길 진심으로 잘 보내주셨어요. 모든 스텝분들 너무 감사합니다.