Here you will see the reviews of people like you who bought the products of Ken-Ton Animal Clinic (Veterinarian) near to the area of Niagara Falls (Canada).
As of day the business has a rating of 4.8 out of 5 and the rating has been based on 127 reviews.
As you can see it reaches an opinions average is nearly the highest, and it is based on a very large number of scores, so we can conclude that the evaluation is quite faithful. If there are many people who bothered to value when they've done well with the business, it works.
You know that we don't usually stop to place tatings when these are good and we usually do it only if we've had a problem or issue...
This Veterinarian belongs to the category of Veterinarian.
Excellent vet. Very helpful
Wonderful experience. Super friendly staff. Everyone from the receptionist throw the veterinarian very caring.
So i just took my 11year old dog Cooper there for the first time on Saturday. I love that they have Saturday hours because I work and I only had to wait about a month to get in. I was transferring him from a vet closer to my house that I believe wasn't doing everything they could to make him more comfortable. My dog has heart issues, thyroid issues, lipomas everywhere, as well as a growth on his eye and some kind of cold. I'm not trying to fix my dog and make him 5 again, I just want him to be a comfy old man. So their phones went down Saturday morning around 1130, so they came out to let us know (we were in our cars in the lot due to covid precautions they put in place). The doctor came out and discussed everything with me after she saw him and then a few minutes later, they brought out Cooper with new meds all filled. They made some good recommendations and listened to my concerns about his cold and runny stuffy nose that has been going on for 6+ months. I decided to go there because a good friend has taken her animals there for years and we recently switched out cat to them for his total mouth tooth extraction, for which, they were wonderful. Dr. Stachnik is great, I'm so glad to have found her! Happy snoozy animal pics for attention.
Quick service and took great care of my pet.
Dr. O'Hara and the Ken-Ton Animal Clinic team has provided our cat Vivian with excellent care. Dr. O'Hara's responsiveness, professionalism and patience as we continue to work through Vivian's multiple issues is greatly appreciated. Thank you for taking such good care of our kitty!
They got us in and out without much fuss and were very caring in our time of grief.
This place is great and informative. As I write this with the shaver next to me (that I finally found) I thank you guys for the info and help and all.
Best vet iv taken my pets to.
They always provide exceptional care and are very kind and friendly....highly recommend
Great prices, good service!
The staff was very nice. The vet took time to explain everything and answer my questions. My two dogs loved the treats! The price was reasonable.
First visit today. All was well, and I am positively convinced that the care is what loved ones are looking for for their pet family members. My meeting was thorough, down- to -earth, and I left feeling very pleased with an important sense of comfort. I encourage anyone searching for comfort in choice to make an appointment. I’d vouch that you’ll not be let down.
Very friendly service. Quality vet care. Medium price range.
Love the staff. Everyone is so caring!
Just took Belle and Mae to Ken Ton Animal Clinic as our new Vet!! Very pleased, very good service, nice people!!
Shot day for the boys. Freckles & R2
Nice veterinarian and staff. Very knowledgeable. I recommend this vet clinic.
Great at their job
Very nice staff and reasonable prices
Really great staff. Good prices. Don't expect a huge discount, but they won't rip you off either. Looking for something more affordable try the ASPCA, but other than that they've got the best prices.
Such a wonderful kind and compassionate Place to take your animals. It's was difficult to put my dog down. They were there every step of they way. I would highly recommend them.
Amazing vets and techs. I love that they see exotics too!
I cannot say you know about Ken ton Animal Clinic! From the doctor, the techs and the front counter staff. Top-notch, thank you for an excellent experience during such a hard time, especially with covid going on. No one likes to see their fur baby sick.
This place is not good for your pockets!! I am a new pet owner and a new customer. The entire process was rushed, and I spent $70 more than I should have! I was told that my pet cat has fleece, when in fact she doesn't so I purchased a tube for her (which is much cheaper at other places)- but I was told it was necessary to have. I was not informed of the price until all the way at the end of the transaction.
Our kitty, Petri, of 14 years was sadly put to sleep. The staff at Ken-ton were so attentive and caring. They sent a sympathy card signed by the entire staff. What was most touching was the copy of Petri's paw prints in the card. Thank you Ken-ton. Only a week and a half later we sent Petri's litter mate, Don, there for a check up and they were understanding of our fears. They took good care of Don and he is home happy with us.
They are very knowledgeable about the care of our furbabies!
Fast, friendly service with fair pricing. Definitely recommend!
I came to this clinic back in October because my hammy was sick and they did the best they could. She died that very same day sadly, and just today I got a letter in the mail that really brightened up my day. What I’m assuming is the whole staff at the clinic sent me a written letter of condolences which really caught me off guard. I don’t normally leave reviews for anywhere I go but this was extremely nice and I appreciate their thoughts and the fact that they went an extra mile to check up.
I really like them! Everyone is so sweet and nice, and they take good care of every pet I've brought in. I also really appreciate that they have a sign to let them know if there's a time limit or budget they should be mindful of. They really just want the best for your pet and it's not about the money to them. I like them a lot!
Everyone was really friendly and accommodating and got back to me quickly with test results.
Very friendly and outgoing staff members. Beyond helpful and caring. Me and my pets are so happy we found Ken-Ton Animal Clinic. Highly recommended!
Excellent care with reasonable prices. Staff is incredibly friendly, knowledgeable and accommodating.
We have three cats and we had to take one here when she wasn't feeling well. Everyone in this building was just the nicest to us they treated our kitty like a sick child. I'm not really a cat person but I honestly appreciate the work that these people are doing in this building. They are absolutely some of the nicest people I've ever met.
❤️ MY LITTLE SIMBA BEAR ❤ Last Monday I went to a vet in Wheatfield who told me that my Simba had what is called a Mast Cell Tumor. This is one of the worst kinds of tumors that a cat can have and it is typically always cancerous. I asked about an antibiotic for the time being, since he has an open wound and he said he would just wait for surgery, which I found a little odd and even then the antibiotic cost about 70$. They quoted me 1300$ to remove the tumor and told me that a needle biopsy wouldn't work and refused to do one. They would only do the surgery to treat him. Needless to say my stress and anxiety level has been extremely high over the last week. Wednesday the SPCA recommended two vets, KEN-TON ANIMAL CLINIC and a vet 2 hours away in Cattaragus County who was willing to do the surgery at a fraction of the cost compared to what I was quoted in Wheatfield. I was blessed that he would do the operation, I was also quite concerned because he advised me that he would not be using fluids through the surgery, would not be administering pain medication, or antibiotics, and no follow up appointment. This made me a bit weary but for the price that he was able to do it for in my tight financial situation, and the necessity that the vet in Wheatfield made the surgery out to be I had to get it done so I was beyond grateful for this man to help me out. ❤❤ Today I had one more vet appointment, just to get a second opinion. I went to ❤ KEN-TON ANIMAL CLINIC ❤ in Tonawanda and I cannot say enough wonderful things about them!! They were completely wonderful!!! When I called to make the appointment I was so scared and upset and Emily, who I spoke to on the phone was so helpful, knowledgeable and overall very kind. She made recommendations on the vet that I should see and gave me some things to do until the appointment to keep Simba as calm and safe as possible. Today I had the appointment, right as I walked in the door I was greeted by Emily, she remembered and addressed me by name and also Simba, as soon as we walked in the door. Right away she got us into a room and ready to go. Then the vet came in and Simba, being the crazy and temperamental cat that he is was not being very cooperative. Still she took care of him and advised me that looking at it, it WAS NOT A MAST CELL TUMOR!!! The relief I felt was AMAZING!! Unfortunately it still is a tumor. Even with Simbas temper being the way it was, she still did the needle biopsy for me. I was so grateful because he was definitely not a happy kitty. About 10 minutes later she came back to my mother and I and said that the biopsy showed some infection, but all of the cells appeared to be BEGUINE!!! PTL!! However until the tumor is sent in and biopsied there is still a chance of malignant cells, but the likelihood is extremely small!!! Then she showed us the quote for surgery and instead of 1300$ it was only 423$!!!! And he will be getting all of the proper antibiotics, fluids and pain medication that he'll need for this surgery!!! Surgery is scheduled for next week Tuesday, and my baby is going to be okay and I have a huge weight of fear and anxiety lifted off of my shoulders!!! I cannot express how relived and blessed I feel today!!! If you're ever looking for a vet that really cares for your baby and is extremely reasonably priced I HIGHLY RECOMMEND KEN-TON ANIMAL CLINIC!!! I cannot thank them and speak highly enough of them!! If you are in need of a vet, especially if you're struggling with your finances but still want your baby to be taken care of with love this is the place!! ❤ THANK YOU ALL AGAIN SOOOO VERY MUCH!!! ❤ KEN-TON ANIMAL CLINIC IS A PLACE THAT CARES MORE ABOUT TAKING CARE OF YOUR FURBABIES RATHER THAN TAKING YOUR MONEY!!! In today's world that is a rare quality to find in a business and as I said before, I CANNOT RECOMMEND THEM HIGHLY ENOUGH!!! The entire experience from the time that I walked in the door was just outstanding and I am a hard customer to please especially when it comes to my babies, but here they truly go above and beyond! ❤
A GOOD PLACE TO HAVE YOUR LITTLE FREEDOM FRIENDS CHECKED OUT
Kenton Animal Clinic is a wonderful Clinic this staff treats the animals just like they were their own. I'm very proud to call them my veterinarians.
Amazing place, they can always fit my animals in and are very sympathetic and kind when needing to put your animal down
Extremely friendly staff! The biggest asset to any business.Kudos. The wait was a little longer than expected, but did not detract from the service provided! A+.
Vet told me she couldn't examine my dog's leg because he was being "guarded" with it. Charged me $100 for Google printouts of what it might be.
My cat had a weird infection that developed overnight and was really worrying me. I called the amazing people at Hope Before Heaven to see if they could recommend a good, cost effective urgent care type clinic and they sent me to Ken-Ton. The staff was very helpful and understanding. The price was affordable too. I highly recommend this vet.
I highly recommend Ken-Ton. The staff and doctors are fabulous. Quick appointments and very reasonable prices.
Very knowledgeable staff
Went for a check-up and teeth cleaning estimate for two of my babies. Staff was friendly and very accommodating to each individual dogs needs. An itemized list of what was need was brought out and explained in detail and the cost wasn't ridiculous like some vets. During these tumultuous times you wait in your car and the staff remains on the phone with you throughout the entirety of the visit. Give em a call.
So, I just want to preface this by saying up until this point the entire staff has been kind, professional, and courteous. They show a genuine love for the fuzzy family members under their care, and they aren't trying to bleed the owners for every penny they have with needless tests or expenses. The only negative thing I can say is after having to say goodbye to our oldest dog, Chance, we left his remains for them to cremate and return to us. However, when the day came to pick up the ashes, after being told I can come down, I found they had just closed for a 2 hours meeting. And even after getting the attention of one of the staff, I was left outside for nearly the entire duration. I know, I could have left and come back - but I wanted my dog back. That's it. 5 seconds to give him back to me, so I could take him back home. I hope this meeting was important, because I am going to reconsider their services in the future.
This clinic is professional, no nonsense, doesn't try to oversell products and services, and are reasonably priced. Everyone there is very friendly and nonjudgmental. Last vet's office chastised us for letting our cat out. He came to us an outdoor cat, no breaking him. They get it.
A very clean pleasant place to be, they were quite amazing with my Alaskan malamute when he was having a problem . They also have better pricing than any other vets I have checked out.
I love taking my pets here. Great pricing super friendly knowledgable staff.
So far, so good! Friendly, helpful staff. Pleasent, knowledgeable Veterinarians. Accommodating on short notice.
They were very friendly and affordable. I highly recommend
We just moved into the area and found it difficult to get into a vet as many of them are not taking new clients. Luckily Ken-ton was. My fiancé and I are always weary of vets as our first one was very money driven and did not seem to care. This however is not the case at Kenton. Our dog is shy and every individual was slow and gentle with our dog. They asked all the right questions and didn’t try to overcharge or perform extra services that weren’t needed. Dr.Brown was very kind and extra slow with our shy girl. They used treats and slow movements to make sure our girl was comfortable. I was very pleased with the service we received here and we will be making this our go to vet.
Good service and respectful distance protocols. Well done.
Recently switched my pets over to this clinic after being unhappy with my previous vet office. WOW. This place is like a breath of fresh air. They are absolutely wonderful. They actually answer question over the phone if you need help. The vets know the prices of the services they are discussing, so you're not shocked with estimates after your appointment. The prices are very reasonable compared to other offices. They are so compassionate and reassuring. I will never go anywhere else!
Grat vets reasonably priced
Good place
I can't say enough about the terrific doctors and staff at Ken-Ton! I highly recommend then for all your pet needs! Prices are very reasonable and they do not pressure you into anything you don't want, but instead explain your options and go with your decision.
So wonderful to see Dr O’Hara use Fear Free methodology in treating our old and anxious dog. They also were very gracious about putting us in a room so Buddy didn’t interact with other dogs. Fees were more than reasonable. Can’t recommend enough!
Wonderful people, love animals and are very considerate of "parents". Highly recommend!
Great staff, and they don’t discriminate against dog breed!
Dr. Strachnik is amazing! All of the staff is extremely friendly and truly care for my animals. Prices are very reasonable too. I recommend Ken ton to everyone I know.
Always take really good care of out pets!
Great people. Friendly and caring.
Always amazing to all my fur babies I've brought
Very good pet care reasonably priced
vet techs were really sweet. They were busy (like all clinics in the area), but were able to put me in early on a cancallation list. There is a perky vet tech there, who likes snow, that really made my day, especially since I lost a cat last week. go here!
The staff is wonderful and they are great with the animals.
Love love love
They do not overcharge. Dr. Peter Freyburger was great with our dog. We switched to Ken-Ton Animal and are happy we did so.
Extremely friendly, helpful and understanding
The staff is outstanding. They really care about the pets and the owners.
Excellent!!!
Very personable and takes the time to explain things and answer any questions
Disclaimer: Pandemic Experience I decided to take my pets here as someone higher up at my local SPCA told me this is where their organization normally sends their animals. The whole curbside appointment deal is a little bit of a farce. Constantly being called up by people in the building I'm parked right in front of is awkward. It was a sad contrast from prior visits, not being able to speak face to face with the staff is a huge reduction in quality of customer experience. It's 'okay' ATM down from 'great' for me. This vet is not the cheapest in the area by far from what I've heard and I'm fine with that given its location. I do feel the prices should drop temporarily given the degradation in the customer experience, as that is what the vet industry in the US is built upon. Not sure if this curbside appointment practice is a government mandate or if this is something this vet has instituted themselves. I understand the concern for the health of the staff. I'd still recommend this vet as I've been several times pre-pandemic and they've always been good to my animals. It's up to you decide whether you're okay with curbside appointments.
Extremely friendly staff! Very clean. Nice size patient rooms. The waiting area is large and open. Pricing is $55 for the visit, plus whatever you need done. My puppy lover it there, even after his shots! They are not a corporation! Your pets health is more important to them. I love them there and strongly recommend them.
I can't say enough good things about my experience at Ken-Ton Animal Hospital. Dr. Stachnik was so kind and thorough, my cat Evan has a new lease on life because of the wonderful doctors and staff at Ken-Ton!
Always so professional..Glad my babies come to all of you...????????????????????????????
Great staff! Very friendly!
Love this clinic! Was able to get a late afternoon appointment within 5 days of calling. Gave me a quote for my cat's dental surgery that is reasonable. Friendly staff and doctor too.
This vet cares more about animals than money! They are great!
Kenton animal clinic is a great place to take your pets. Every one of the vets, techs and assistants are kind and caring with my pets. My cat had diabetes and kidney failure and they were greatly helpful and also very affordable, which has been wonderful for me and my pets
Great vet. They've been caring for my pets since I was a child. They don't Nickel and Dime you to death and genuinely do their very best to work with your budget. Highly recommend to everyone I talk to.
Great care And reasonable cost
Great people and prices, they really take care of you here. Your pets are well taken care of, and we'll loved in this establishment ❤️
My father used to bring all our pets to the original Brighton Eggert animal clinic. I continued the same until Dr Freyberger left. As soon as I heard he was back in business at Ken-Ton Animal Clinic, I was back! All of the staff here are wonderful!
It was my first visit and the experience was great. I’ve been doing research on which vet clinic to take my little man and I did the right choice. Unfortunately, I wasn’t able to go in with him but the service was astonishing. They do give you a call providing you updates about what is recommended for your pet. At first there was some phone troubles, but then that got resolved. It was about an hour visit & price wise it was reasonable. However, I was told one price a month prior, but then it was different today. Not a huge difference but it’s best to ask while you’re there just to make sure. Thanks for answering all the questions I had & I’m looking forward to the next visit.(ohhh they also provide you a kit for your furry friend, very informative flyers!)
I love Ken Ton animal clinic. Dr Freyburger and his staff took excellent care of my little dog Xena. I also appreciate that they don't take advantage of pet owners with outrageous costs and unnecessary procedures. Thanks so much You guys.
Great place to have your pet looked at.
Great vet technicians and veterinarians ! Everyone is patient and kind !
Excellent service and table side manner. July 12, 2021. On June 7, 2021 I called KenTon vet requesting an emergency visit for Odie de Meowster, my cat who was showing signs of illness. He was seen that day by Dr. Stashnik who took his case. At that time little did I know what lies ahead. Many visits, surgery, two hospital stays, medication and the love and compassion of Dr. Stashnik and the team got both Odie and I threw this difficult time. Eventhough I was losing hope for a good outcome, Dr. Stashnik did everything within her power to help Odie. I can not say enough about her concern, encouragement, her excellent care and advise she gave me for that best possible outcome. Today Odie was cleared as a healthy cat. I can never thank Dr. Stashnik enough for going above and beyond the care and treatment she gave Odie. Thank you to the staff for your kindness as well.
Nice and clean and reasonable prices, so bring your animal in with no fear or pain.
Hands down the best clinic in the area. Five stars for care, knowledge and customer service. The doctors in this practice are so knowledgeable and friendly as well as the staff. You can get in and get an appointment quickly and little to no wait time. Highly recommend this place.
Great and very caring employees
Very impressive vet clinic. Doesn't smell, the vet examined my dog on the floor. Was super nice. Price for visit was very reasonable!! Highly recommend.
They are great but you can't go in with your pet i think that's a little ridiculous.Thats the reason for the 3 star rating.Also other vets let you go in with your pet.
We had to put our cat down thy very nice to us it was hard. Thy make it a little eazer.
Wonderful staff , very caring . Helped me take care of my sick chinchilla. I would recommend them to everyone.
The staff was great!! Prices were reasonable. They were so informative, giving me info and help in all areas. My dog is like a different dog, she feels so much better.
I meant to add- compassionate and caring staff. They answer any of your questions-- I've called multitude of times for my dog and they're wonderful with providing guidance and medical advice. Plus my puppy loves the staff too :)
I can't say enough good things about the care they give to my animals. I would highly recommend it
They have always been nice. And my dog loves them. Not super expensive. And you get a discount if you use your CareCredit Card.
Great staff and doctor was kind & caring. Got us in same day
Yesterday I had my 14 year old Bengal cat euthanized because of liver failure. The entire staff was very compassionate and kind. The vet explained the treatment options that would be extremely costly and probably wouldn’t work. Even though I would have liked to bring her home to die the vet helped me realized how painful that would be for her. As difficult as it was I knew I made the right decision.
We took our cat here for a second opinion, and we loved it here! The staff was very friendly and informative. The last vet we went to charged us $800 for multiple tests and medications, and we didn't get any answers to what was wrong...we went to Ken-ton and the doctor was able to tell us what was wrong in one visit and for A LOT cheaper. I would definitely recommend them to anyone and we will definitely be going back!
Excellent care for my kitties
We have had great experiences with our cats and dogs at Ken-Ton. Caring and professional staff and very good value!
Shout out to Lisa and the staff. Took my dog for an eye problem. After an little stress we came up with a solution for the problem. Ken Ton really worked hard to get it done for me. I would recommend this clinic for your pet ❤️
I’m so thankful that we found Ken-Ton Animal Clinic! We’ve been taking our two dogs (Rex & Reagan both 7 years old & little over 60#) here for over a year and they are always honest, consistent & more affordable than other offices. They answer allll of my questions on the phone and in person, they are quick to respond if you leave a message and it is super easy to schedule an appointment. You may have to wait a week or so but you can also call back to see if there has been any cancellations. They also did my dogs CCL Surgery which was a very stressful time but we couldn’t be happier with the results and how they cared for him. One of the employees also went above and beyond to help us outline a schedule for our dogs shots/well visits etc so we could manage our time efficiently and cut some of the cost down in doing so. Highly recommend!!
Was very impressed coming here. I had to put to sleep my 10 year old cat that they had never seen before which was the hardest thing I ever done. Everyone was very nice!!! I even received in the mail a personalized card from the staff all hand written saying how sorry they were. It really meant a lot to me. I am now going to bring my other 2 cats here????
They were great
Good service. Nice staff.
They are outstanding with both our cat and dog. Excellent staff. They never overcharge. Compassionate.
What wonderful, compassionate and quality care is always given to our dogs. Thank you for being there for both wellness visits and the occasional panic ones too ????❤️
I called friday morning and they were able to get me in in 45 mins. They gave me enough time to drive from east Aurora. They greeted us at the door knowing my dogs name and knowing she got hit by a car. Dr gave me worse case scenario, etc...did xrays, pushed my dogs bladder back in her abdomen. 3 days later my baby is eating,drinking, and partially walking. What great staff and dr! I highly recommend!!!!;
They treat our girl like she is their own. Our dog loves to go here. All the doctors are very caring.
Good place
Thank you everyone at the Ken Ton Animal Clinic for your amazing care and the wonderful Sympathy Card that you sent to us regarding the loss of our Beautiful Ruben.. we were gladly surprised and got emotional reading the card celebrating the 15 and a half years of his unconditional love . We were so lucky to have such a wonderful puppy in our lives! Thank You Very Much!
In and out very fast. Friendly workers
Very friendly staff. Vets that rally care. No questions, one of the best vet clinics in the north towns.
This place is really top notch, caring workers make this a no-brainer. I've been here many times and they have never disappointed. I believe(not 100%) run by 100% women.
The wonderful staff and Dr's helped me through a very tough time when I had to make that final decision for 2 of my elderly cats w/i a few months of each other. Their compassion and empathy was like I have never experienced before in any other Vet Clinic.
My 1st time here with my elderly cockatiel. The staff were very up beat. And I loved the vet.
I picked up a refill for my cat’s prescription and politely requested that the pills be cut in half. The individual in the back made a snarky remark “I knew that was coming.” The receptionist checked to confirm that the pills were cut and said I was all set. When I got home I checked the pills and they were not cut. I am in disbelief that this associate had the nerve to lie to my face like that. Makes me question whether to trust my pets health in their hands.
Very nice staff. Showed up on the wrong day for my cat's appointment and they squeezed me in anyway. Very nice, and appreciated.
I brought my three year old Great Dane to be spayed. On my way to pick her up I received a call from the Doctor that she had died. When I got to the clinic I asked what had happened and the only answer I received was “I don’t know”. No reason was ever given as to what had happened. All I heard over and over was “i don’t know”.I asked to have an autopsy done so we had answers. I was told I could have the body and go to Cornell university to have one done but he would not do the autopsy. Big dog owners be careful.
Wonderful! I took my baby here to get his teeth pulled and had a great experience. Both times I came here they greeted my dog by name and didnt get annoyed when he acted out (he really looooves to bark). The procedure was less than half of what my old vet charged and they are so sweet and care about my dog so much! I brought him home after the surgery and he seemed like his normal self and I am so happy I made the decision to go here and I will continue to go here for the rest of my dogs life
My personal opinion was not good at all. My first cat that I took there I had to pur down a few weeks later, in my opinion due to there lack of care, I thought, the maybe I'm in pain, let me give them another chance. I took my second cat and purchased a flea color that was so tight it ended up peeling his neck to the skin, when I took her back to show them and request care for the problem alone with my money back the doctor had no empathy for the list of my previous cat and stated arrogantly, we can give you your money, we will get it back from the company. As, we are not going to lose money, rather then, I'm sorry you current cat may be in pain, please accept our apology and let's take care of this. Bottom line I will never recommend that place. I normally don't right bad reviews unless I feel the situation merits it.
Best vet clinic ever. They aren't out to get rich by using sick pets. They never try to push additional expenses. Very clean and Dr Freyburger is THE BEST!
Dr. Stachnik is wonderful and patient. The techs are amazing.
The staff is very friendly
Just want to say how nice the staff was. A friend recommended Ken-ton Animal clinic to me when I had to have my old, sick cat put down. I called them and they were very kind and gave me an appointment that day. They made the experience as manageable as could be.
Dr. there are very compassionate. They give you a invoice with everything broke down as to what they feel is needed to treat your pet. But don't push you.
Love this Veterinary Clinic! Great service!
I just got back from the vet appointment with my cat and couldn’t be more happy with everyone at Ken-Ton Animal Clinic. They were able to get me an appointment quickly, and dealt well with my cat who is known to be difficult. It was also incredibly affordable!
Very friendly and efficient staff
Awesome as usual!♡
Knowledgeable, friendly and caring staff. My daughter put her beloved dog to sleep and they made it as comfortable for her and us as possible ????
I am very pleased with Ken ton Animal Clinic. The staff made me feel comfortable and the vet answered all my questions was patient with my cat Ariel who gets anxious at the vet. I'm so happy that I took her there. Glad that I now have a vet for her. Thank you too all..
Best place to take your pet and cheep
I just love this Veterinary Clinic. The staff is always polite and helpful and the veterinarians do their best to help resolve our pets' issues. The prices are very fair and they never try to upsell you.
Ken-Ton animal clinic is awesome! From the girls at the desk, to the techs, to the vets! They really care about your fur babies! Would'nt go anywhere else.
The staff is amazing and its affordable.
Great staff,experienced friendly veterinarian and great price.
Amazing experience.
Great place always there for our baby boy
Amazing. Great service
Best Vet's within 1,000 miles. Great atmosphere! My puppy lives visiting! Everone ther is fun, friendly and animal lovers!!!! Would never go anywhere else!
I always feel comfortable bringing my dog to Ken Ton. Everybody seems genuinely happy and compassionate who work there.
Very knowledgeable, professional, caring service.
Great veterinarians! The staff is AMAZING and are beyond helpful. Highly recommend!!!! They are professional and don't charge an arm and a leg... crazy right!?❤️
Take great care of all of my animals needs. Very personal staff. Would recommend to anyone in search of a veterinarian
Very caring staff...so compassionate! It's very important for a pet mom like me to have a vet staff treat my animals with so much loving care.
Used to be Brighton Eggert Animal Clinic, before they split and moved down Eggert. One of the two founders of BE Clinic, Dr. Freyburger, kept the original building and restarted a smaller, reasonably priced practice. Covid protocol has you wait in your car, call them from the parking lot and they come to your car, take your animal in. At the end of the visit, they bring your animal back to you, discuss any issues and you pay. They take in your card, run ir through, and bring it back with your receipt. Done. I like the staff and feel loyalty to Dr. Freyburger since I went to him in the early 80's before it got very expensive and overcrowded with multiple vets. Fewer vets mean continuity of care and Ken-Ton's prices are now better since Brighton Eggert moved away. I also have read that Ken-Ton is helpful with the feral cat rescue orgs in the area. It means they care and arent out to make a million bucks off of you personally. I like and appreciate that.
Nice staff. Got me in for an,emergency. Way more affordable than Brighton Eggert animal clinic and a lot cheaper
Caring and thurough
One of the best vets I've been to. Pleasent staff, great vets, very accommodating in making appointments.
I highly recommend this animal clinic. Spoke with Lisa at the front desk,she was very kind and helpful getting us in to see our kitty Nibbles Angel with an injured paw,that turned into worse news. Lisa refered us to Hope Before Heaven,and my daughter and I are so grateful for all the help and care we were given by all.we are treating Nibbles Angel with medicine and spending all the time we can to continue to care and love her for as long time allows us.
Our experience with the Ken-Ton Animal Clinic has always been wonderful. We are very happy with the results of our dog’s teeth cleaning by Dr. Stachnik. A couple of our dog’s teeth needed to be pulled and the price was still very reasonable. Thank you so much for your great work! I highly recommend them.
Dr Chris Brown spared my 7 yr old Bernese from an unnecessary CCL cruciate surgery. I wanted a 2nd (and 3rd) opinion and was referred to Ken Ton by a neighbor who also has a Bernese. My dog was reevaluated at the last minute under anesthesia and Dr Brown felt it wasn't the course of action my dog needed. Definitely saved putting my dog through a lot of pain and recovery time.
Excellent vet care!!!!!
Such a great vet office, very friendly!
I had my cat for 17 years, his health took a quick turn and i had to make the choice to spare him suffering. I spent the morning in tears and panic calling around. Our normal vet was booked up and suggested I called back in 2 days, a few other vets were booked and suggested i use the emergency vet ( which would have put a large financial burden on my family) i called ken-ton animal clinic. Having never been there before i was so surprised at how acomitaing they were. They were very kind on the phone explained everything in detail and got me right in. They truly cared about me and my cat and in our worst day together they really made a difference. In the whole process and after they took extra time and efforts into easing the pain of losing a furry loved one. I do not have enough words to express how wonderful this clinic is.
I have 5 cats and 2 dogs and love bringing my pets here. The staff are all amazing caring people. They didn’t mind when I went somewhere else for a second opinion, I of course came back. I wouldn’t bring my pets anywhere else.
Everyone it is super nice
This place is amazing! We have seen DVM Freyburger both times we have been here and have no complaints. We took our Furbaby to a 24 hour animal clinic on Grand Island where we live. The people were nice there just tried to charge us over 1100.00 for blood work and scans to figure out what was ailing our poor little guy. We had the blood work done, they came back to inform us they would have to sedate our son because he would not hold still during the scan. This raised the bill another 300.00 from the original estimate they previously gave us. I asked for our son so we could cash out and leave. My Husband brought our Son to his Vet today at Ken-Ton. Vets simple explanation after checking over the blood work that was done to our son last night, taking his temperature, and feeling around his belly; Our son is simply sick, just to feed him lightly. As for the loss of his fur, just another allergy. Only 104.00 compared to the 400 (would have been 1100.00) we spent with other people trying to figure out what was wrong with him. Freyburger also recommended a different 24 hour animal Hospitol we will be going to instead pf the one close to our house. I feel places try to take advantage of people who love their dogs the way we do. Like a bad mechanic that knows you know nothing about vehicles.
Took my cat here as a new patient when my cat was diagnosed with kidney failure which led to me losing him. The entire staff is beyond kind, and were there for me through a very difficult time. Dr. Marky was amazing, and I plan on bringing my new kitten here as well!
This clinic is wonderful.
They were very gentle and experts, at handling my daughters guinea pigs. The whole staff was very pleasant! Great place for your pets!!! 10 stars required⭐
Very good service fast getting an appointment
Great
All veterinary practices have been super busy during covid but I know they are working hard to see as many pets as they can. The staff is very friendly and the prices are reasonable. They see exotic pets too which few other places do.
I loved Dr Jennifer Stachnik but the Dr that operated on my dog felt it was my fault for him removing a wrong area on my dogs back I could go on and on but I won’t. After going back and forth with Lisa I decided I didn’t trust them anymore and asked for my dogs and 2 of my cats records to be sent to another hospital for their appointment. Well they decided to delete all my pets records off the vet source site . So now I can’t take my cats to a clinic for shots because I don’t know what and when they need it . This is very unprofessional. I did not ask for all my pets records to be sent somewhere only the ones I named. When I changed my family physician they didn’t delete the records on my medical records I can still view them . I’m basically tired of fighting with Lisa I didn’t bad mouth them but I am getting very frustrated now and decided to write this .
Dr. Jennifer Zagst was very helpful and understanding with our decision.
1st visit & the staff conducts interview outside & takes your pet inside & deliver them back to you after appt. Everything is handled otherwise by phone including your consultation with Veterinarian after. Convenient, efficient, safe & quick.
Great! Just started taking my yorkie there and I am so pleased with them. Also feel their prices are good.
Kenton animal clinic takes great care of our animals.
Kind staff, all car to door service. Owners do not enter building due to Covid precautions. Dr. Stachnik was very thorough when she phoned me after examination. She gave options and suggestions. I did not feel rushed as she answered all of my questions. Reception used card on file for quick easy check out. Thanks for taking good care of our Little Guy :)
Love this vet office. Dr. Jen does such and awesome job with my 2 pups. She is soft spoken & calm. The staff is friendly and helpful. I love all the reminder cards they send out. Very helpful.
Haven’t been going here too long but they have taken good care of my rattie boys!
Met all explanations ,greatly appreciated doctors advice and very friendly staff
Everyone here is just wonderful . Dr stachnik & all staff took the best care & beyond of my so loved dog Sammy. In his last month's everyone helped us both through this terrible time of sadness. Anyone who has a pet should be going here ....
The staff is incredibly nice and compassionate. The prices are pretty decent being not very expensive but not really cheap either. Things are very well coordinated since the plague started and while you don't have to wear a mask unless you want to the staff all still does.
They have always been good to me ???? Today they have my new baby, Darla she is being spayed
great over the phone customer service
The Dr's and Staff are Amazing and Caring, I Love them All
Awfull, brought my wife's cat in to be euthanized for obvious reasons and the staff decided to shave her leaving her with nicks and cuts all over. The cat didn't like her back touched and I know it was very painful for her to go thru that. Then they sent her home with us after a $250 bill. 2 days later we went back and the vet tried to tell us that we need to realize her quality of life needs to be considered.....no kidding? ...we tried putting her down days ago but the staff seemed to think they could milk $250 more out of us. Haven't been back. Did I just read a answer to a review from Lisa stating the client should try buying on-line medications? Everyone knows those companies send out old,expired and opened medications. My Vet refuses to sent scripts to any on-line pharmacy. They often advise me on how and where to go for more affordable meds when they know there are better prices elsewhere. Up date after review was answered. My names not in your records but my wife's madian name is. What I said happened, happened. This being 2021 doesn't give the all clear to buy and give expired,opened mediation to our pets.
We brought our 2 and a half year old cat in on a Monday, because he wasn't eating as much as usual and losing weight. They did bloodwork and he was diagnosed with kidney failure. They gave him an antibiotic (Convenia), some fluids under his skin, we bought renal diet food, and they sent his culture to the University of Michigan. Over the next 2 days he went downhill, on Wednesday we called and told them and they had us come back and they gave us an appetite stimulant and gave us IV fluids for us to inject under his skin at home. On Saturday I went back in because he was still not any better, and to see if the results were back from the University of Michigan. I met with a vet who had never seen our cat, and she said the first antibiotic wasn't the one he needed, but from the culture results they had the correct ones to give him. But since he wasn't getting any better, we could try the new antibiotics, but she suggested putting him down. On the next Monday we took him to a new vet for a second opinion, one if the first questions he asked was "why was he given Convenia?". They admitted him immediately for 72 hours of continuous IV fluids. We went home and researched "Convenia" and it stated USED FOR SKIN INFECTIONS AND NOT TO BE GIVEN TO CATS AND DOGS WITH KIDNEY DISEASE. Sadly our cat had to be put to sleep 6 days later. We went back to Ken Ton and asked to speak directly to the owner, Dr Freyberger, because we had a few questions. First was why was our cat given an antibiotic for skin infections, and it said not to be given to cats with kidney disease. Dr. Freyberger laughed and said "have you ever seen commercial with drugs and the side effects of those drugs?". My husband told Dr Freyberger he didn't appreciate him laughing while we are discussing our deceased cat. We still didn't get an answer. Our second question was why was our cat not admitted or treated more aggressively from the beginning if he was sick? Dr. Freyberger again didn't give us an answer. The whole time he was very uncaring and unsympathetic. We were very upset with the way our cat was not treated more aggressively, and then the lack of answers we got, and the way the owner showed no compassion. We also put a review on KenTons Facebook page and it was deleted immediately, apparently they pick and choose their reviews. Rebuttal: **We still never got an answer why Convenia (for use in skin infections) was used, we knew on day 1 that our cat had kidney disease and the Convenia insert says NOT TO BE GIVEN TO CAT OR DOGS WITH KIDNEY DISEASE. That can be found in the veteranary medical encyclopedia. He got much worse after receiving this injection. **You stated we refused hospitalization due to financial issues, if that were true, why did we take him for a second opinion as spend nearly $1,000. **you state our second opinion vet never requested medical records....FALSE, would you like me to take pictures of what was faxed over? **One week after being diagnosed with kidney disease, Dr Marky called with the results of the cultures and said we could start new antibiotics if we wanted and never mentioned euthanasia. I don't appreciate you making us out to be liars, and I find it comical you sent us a summary letter and end it saying you don't want us as customers anymore!
The staff are kind, all times I took our cats there the wait time was under ten minutes and closer to five. They were also accommodating with our eldest cat and end of life care.
I absolutely love this place! They are definitely the best Veterinarian in the area! I come all the way from the South Towns to bring my 2 dogs here! They have a very nice, educated and helpful staff! No matter who you see or work with there, you'll be in great hands! I love that you get half off the price of the 2nd exam when you bring in 2 pets at once for their check-ups!
Called three times for text results...2 weeks! First visit/ new customer...not impressed.
Took good care of our pet, turned out to have UTI.
Great please to take your pets not very reasonable they are very polite here
A fairly new customer. Staff is always friendly. Prices seem average across the board. Recommend I would.
Wonderful staff from the girls at the front desk including the vet tech and the vetI saw
Polite, caring staff. Facility is clean, friendly. Appointment s are readily available!
Nice people
I love Ken-Ton. We've been going there since just after they opened. They always take such good care of all of our pets and call to check on them as well if they've had any kind of procedure done. Their prices are also fantastic.
I never leave reviews but I took my dog Indy here about a year ago whem she became extremely sick over night and they saw her right away the day i call and did evertthing they could for a lot cheaper then I expected, the whole staff was really nice, and did acually care. When u was able to finally get another dog there was no question to where ill be taking him. I dont know much about the pricing scale for vets but what I paid there was a small fraction of what I was expecting, they were awesome.
This place is amazing. Staff is beyond friendly and super attentive of my pets when I bring them in.
Friendly staff
I brought my dog Rusty for his yearly check up and all was fine.. Nice friendly atmosphere... Very Happy with they're care...
We've had dogs all of our lives have tried alot a vets most start out good but become more concerned with money. Not ken-ton my animal always come first.
Very professional and caring! The staff gets to know you quickly and they really care. Very Affordable!!
I didn't like not meeting the vet.
Best I've found. Dedicated to my pets(Bronson and Memphis). Highly recommended and great pricing.
Moved my three due babies a year and a half ago, couldn’t be happier! I was and am impressed how they weathered the covid storm! Groomers and veterinarians were forgotten through this pandemic making operating a challenge to say the least. The staff is always friendly and responsive, they are caring and compassionate to my babies needs I am so grateful I found them!
Kind and caring staff and vets...not a long wait time....friendly all the way around!
Highly recommend. Had dogs growing up but this is my first one solo. I've called with questions asking should I make an appointment, or questions after an appointment that I didn't think of or forgot to ask, they are always pleasant and helpful. Even if I call 10 min before closing ( I didn't realize they were closing). Staff and vets are kind and helpful. So glad I found them.
Never again.Took an elderly cat 21 years old to be put down.That was September of 2018.She was given the 2nd shot to put her down too soon and we saw the results.I was hopeful that was a mistake.We came back with a sick quaker parrot around end of March 2019.He made it through exam and was taking meds seeming to slowly get better.On his followup on April 2nd he once again made it through the exam.A tech named Lisa dropped a blanket and stooped to get it with him in her other hand.The next thing I know my bird is dying I'm hysterical my Daughter is losing it.The tech goes in back and my bird died amongst strangers!!!!!! I am still heartbroken and I feel negligence played a role.NEVER will another pet be brought here!!!!
Kind an affectionate nurse. She made me feel at ease since I had to leave Thaddeus with her because of Covid restrictions.
Love this vet! Friendly, very accommodating, and very affordable! Some other places are crazy expensive but not Ken-Ton. I brought my puppy here when I first got him and have been bringing him ever since. Definitely recommend!
Knowledgeable, friendly, caring staff. Pricing is reasonable, and they will work with you.
Very thorough and friendly. Treat animals great!
They show sincere concern for pets as well as the owners. Very professional staff as well as friendly.
Always a good experience. Friendly staff and excellent veterinarians.
Went with a friend, everybody was wonderful, kind and very caring
They are awesome
The doctor is great however it’s a tossup with the receptionists and the people who come and get your pet. Sometimes they are not nice sometimes they are nice sometimes they are in a bad mood which kind of worries me. I just wish they were 100% nice across-the-board. It’s like 50-50 with them. Some our assistants that are taking care of your pet so I wish they were more compassionate and just in a better mood all around. It almost makes you want to go somewhere else. Last three times there, not so nice. They really need to be more caring and compassionate
Where do I start? Well, I took my pups here because they were supposedly reasonable and provided good care. They were at first but something must have changed because my family and myself no longer experienced that. First, the staff and doctors seem pretty laxed and not detail oriented. I’ve paid their $50 “examination fee” and half the time they didn’t even take a temperature. They literally listened with a stethoscope, felt around with their hands and that’s it. Recently I took in a stray. I brought him in for an exam and shots. As the doctor was feeling around she said “Oh I just saw a flea!”. Immediately started pushing their brand of choice for purchase of flea treatment for all 3 of my dogs even though 2 of them were on prevention. I checked him 5 times when I got home. Even with a comb. Not one flea. I let that go as I could have missed one somehow but still leaves an uneasy feeling. They also confused me and I think themselves with heart worm prevention. I was told to put him on the meds. I did and AFTER they wanted to test for heart worm? They didn’t know he was on it although they told me to administer it. That wasn’t the worst though... My second last visit, I was sitting in the exam room and overheard the techs talking outside the door. Clear as day I heard one say to the other “The pets are sweet but I don’t like the owner.” Not sure who that was about but hardly professional. Last visit my other pup had a UTI or so I was told. My dog was going frequently and having accidents. They casually sold me a script and I followed their instructions. I was told I would see an improvement in a matter of a couple days. Not the case. I called back after a week and explained not much improved at all. I was told to wait until the medication was done. Well, next day my pup was shaking, couldn’t go the bathroom and wouldn’t eat or drink. This was on the 4th so I had to take her to the ER. The vet there explained that the script I was given was pretty weak and not of choice. They gave me a better script and said to take her to KenTon if anything did not improve. Today her suffering continued. I immediately called KenTon asking to urgently speak with a doctor. I was told I would receive a call back. Hours went by and no call. I called again and was told the same thing. FIVE HOURS later I got a call. By then I made an appointment with a different vet and will be going there from now on. Lastly I asked to have my pets records emailed to me to provide to the new vet. “I’ll send those over right away no problem!” Guess what. Never got them....Something has changed since this place opened, they seem more opportunistic and less concerned at the well being of my pets. That’s the impression I have... Ok. rebuttal to the reply.... Molly was not eating for the second day, was shaking and lethargic . She was panting constantly. She could not make a bowel movement and had no control of her urine. This was an emergency. When I called and expressed this concern I was blown off for 5 hours. This is protocol? Wait another week without eating or relief?? TO THIS DAY, I have still not received an email of my pets records. Must be quite a “glitch”. My new vet had to call to have them sent over. For my dog Artie, again, kind of coincidental that the doctor “spotted A flea” (not an infestation). I thought of all of this after the fact of being wrapped up in the idea of my house being infested.....Did she show me the flea(s)? No. Did she go over him with a comb? No. She immediately started pushing to buy the treatment that is sold there for all three of my dogs despite the other two being on preventative care. I checked 5 times with a comb when I got home. Not one flea. Finally, I know what I heard. It is extremely unprofessional for an employee to speak ill of a customer within earshot of another customer. It was literally outside the door of the examination room.
They are very nice, patient and pick up the phone so quickly! My two dogs got regular checking and vaccines there. Everything is great!