Reviews of Petland (Veterinarian)

Malcolm.c Fittis

I buy all of my fish here. Great staff ,always ready to help

Renee Tempest

Great People there.. Helpful and knowledgeable.. Let's not forget about the Variety of Everything for your Animals. Including a Grooming Spot.???? ???? ???? ???????? ???????? & Free Pic w/Santa..

Aaron St Michel

The store was very clean. And all animals appeared to be taken well care of. Store associates were extremely helpful and very knowledgeable definitely recommend the store.

Greg Phillips

Great selection of pet related products. Gotta love two for one Tuesdays for fish

James Johnson

Fantastic staff. Honor warranty on fish with no hesitation. Plus an apology!!!!!

Augusta Lessey

Mercedes was extremely helpful & knowledgeable. It was a great experience.

Darlene Diplock

Great service and they helped me find what I was looking for.

Jay & Jenny O

We visited the store for the first time yesterday as we were in the area rescuing a fish. This is one of the best franchise stores we have been too. The staff were very helpful and polite. The assistant Veronika was very polite and helpful, she was unsure about a cpl of things in relation to the fish we wanted so she checked with her boss, which is always a good thing. Rather than her guessing or giving us the wrong info. This goes a long way with me in customer service. Her boss Andrew was very knowledgable and we had a nice chat with him about different species of fish. Yes some of their fish are a bit pricey, you get what you pay for! Knowing that the fish we purchased came from specific countries that specilise in these breeds is great. We would rather pay more for quality and not some cheap vat spawn species from other countries. I highly reccomend this place if you are looking for quality fish and they have breeds / species you dont find in most places. My only downside was they dont carry much substrate, I was supprised by this considering the size of the store itself.

john wall

Very knowledgeable staff. Quick to help.

Maria Lucia Ompoc

Good place to buy to all your needs for your puppies!!!!

John Terrance

Asked them a question one week ago on this Google page, and nobody bothered to reply. If you can't keep up with your social media game, get off the 'net. This is amateur hour.

Jeremy bunston

Amazing store very knowledgeable staff

Jeff T

Friendly staff that help with advice and recommendations. Great selection as well.

William Russell “Russ” Dorey

Best place in Niagara for fish or pets!!

Greg Eckert

Knowledgeable and friendly staff. Great store selection.

Carlton Todd

Arguably my favorite spot to get reptile and aquatic animal care products. Petland is a little expensive, but they are well worth the health of the animals purchased and the quality of the products. They have a wide variety of small animals, including but not limited to rats, ferrets, mice, hamster, bunny, lizards, tortoises, birds, and a large selection of fish and aquarium life including plants. Great Spot !

Andrew Franklin

Huge livestock selection and mostly knowledgeable staff. I did hear some misinformation, and their aquatic plants are a ripoff. Most are already 1/2 dead. It can also be hard to find staff to help you. More expensive than PetSmart but slightly better quality.

Doneisha Stewart

Beautiful pets place, that's ware I got my fish an tank and my supplies for them

Michael Coakley

No thanks

boosted tony

I LOVE MY LOCAL PET LAND. STAFF IS THE BOMB TOO

Celeste Smith

My favourite pet store in Niagara. Best selection. And quality pets.

steve ernest

Vanessa and Israel have the answers for everything. They are like the jedi masters of pets.

Adam Klassen

Good fish selection.

Heidi Munro

This place is amazing & the people that run it or own it with her husband are awesome people that have a huge range of experience in everything pet related. I will be back for all my pet needs.

Esther Li

Good staff, good service, and good quality

Aimee McIntyre

Great place. Every question asked and a reply was given every time

Sandy Hotson

We purchased a fish tank from here in February of this year as a gift. Only 8 months later and the fish tank leaked dry overnight. Drenched living room and dead fish, not exactly the kind of gift we had hoped to give.

40 proof bleach

Lots of fish, the lobster and I had an instant connection. I'll be back for you homie ????

Scott Rankin

So much selection. Great pet store

the great one420

Very friendly customer service and they have alot of pets to choose from. I will be going back again if I have any questions about my pet snake that they have been kindly enough to help me get comfortable with. Good job PetLand

Dave Platakis

Excellent selection of pets and very helpful staff.

Jelena Orsanic

Professional , friendly and highly knowledgeable

J WL

Good selection of pet supplies, always seek to have good sales on the fresh water fish and occasionally have some good deals on saltwater/marine items. They have reptiles and insects as well as birds and small mammals.

Andrew Delville

Good store with good products and knowledgeable staff

Kalypso

All the fish here are sickly and dying. Not a good place, everything is more expensive than petsmart or pet value too.

Brittany Claus

The staff are amazing and they take care of their animals well.

Mike Dean

Great selection

Sarah Eckert

I really like this store. I mainly go for the fish room. Quality fish, huge variety that changes all the time. Prices can feel a little steep at times, but they are really nice fish. They often have good sales, and Tuesdays are 2 for 1 under $10.

Brett Cook

All your pet needs in one place

Cassie Falkanger

Always great going here. Best pet store.

R C

Great selection of fish. Very knowledgeable and fair prices. Friendly staff.

Shelbs S

The staff is always helpful and the animals they have there are healthy. Lots of good product to buy for your pets too.

Tyson Orgar

Went there looking for bird supplies, they didn't have as much as I thought, but they have an abundance of dog/cat and fish and reptile stuff. Staff was super friendly and helpful, large section for fresh water fish, some salt water. Overall, very nice petstore!

Darla Williams

I love being here. Hoping that you will to.

Dionne Pierrot

Awesome staff

pratik tayade

Great variety of fish and equipments

Kristen Abram

They are informative and helpful. They were all more than happy to get me the items I needed and did so professionally. I will be visiting again!

Jeff B

Very large selection of fish, clean small animals displays and friendly staff.

Mike McLean

Great store.

Roberto Bosch

Great experience, friendly staff, knowledgeable and very patient with all the questions I had. Great selection of different animals. Highly recommend.

Ted Hannahson

Great place and always, always friendly and helpful staff.

Chris Bernardi

Great service and staff. The birds are so amazing

Brayden Houle

Great pet store with friendly and caring staff

mercedes rodregues

very happy they do bird wings

Alexis-Marrie Phelan

Great staff they know there stuff

Pat Christie

Under going change

Lisa Allain

Great supply of aquatic stuff. Great prices. Friendly and educated staff.

Kylee Perrier

Samantha was so helpful with our questions about geckos! She had so much knowledge on hand and was very confident in her answers. She helped us feel ready to provide a forever home to a crested gecko. Everyone there was fantastic. The place is very clean and all the animals seem incredibly well taken care of. Will definitely be going back!

a nope

Assistant manager was extremely knowledgeable and very friendly/helpful! Every time we come here the staff are great! Thanks again! See you soon!

Jim Beattie

Great pet store

C M

The staff is so helpful!!!

Bill Kim

Most staff are knowledgeable and interested in talking about your pets needs. Always friendly.

Sara GGg

love the aquarium and all the animals fun for my son lol

Pete Rodriguez

John the gerbil expert is awesome!

Alex N

Best pet store around! Staff is always super friendly, they support local business and carry a lot of Canadian products

Carla Frechette

Very helpful staff.

betty snow

Love this place. Always great customer service and I just love seeing Noah. Wouldn't buy my aquarium supplies or fish anywhere else.

Maddy Sanzo

Petland is one of the only major Canadian pet supply outlets that's shipping to homes during the pandemic. Shipping is fast, and so is the customer service! The first time I ordered, I was given a lot of high quality samples for my dog to try, all of which he loved. I can tell the samples were curated for him since they were specific to his size/breed, which showed me how much thought was put into the package. I didn't even provide that information, it was just inferred by what I ordered - already impressive! What pushed me over the edge to write this review was my second order. I actually went back to order the full version of one of the products that was sampled, specifically from them since they included a 10% off coupon for my next order. However, I couldn't get this coupon to work, but I placed the order anyway and asked customer service for a 10% refund after the fact. In the same email, I asked for another sample of a specific product they carried so I knew if I wanted to buy the full version. A representative got in touch with me in less than 12 hours and refunded my 10%, AND told me she'd included samples of multiple flavours of the product I'd asked for. It still hasn't even been a full 12 hours since I placed my order, but all of my special requests have already been seen to, and my order has been custom packed and shipped!! I don't usually experience such responsive, high quality service, so I felt I had to write a review :) Please use Petland, it's worth it!

David Mackey

I'll be honest .. I've been going here for years , recently I stopped in for rats n cricket's and not the same at all. The manager for a long time has left and new staff. Not overly friendly , grumpy looking. Not sure what's going on. ..

Dave Cooley

I usually love this place . but today i got over charged for a fish and was made to beleive the fish was ten dollars more then advertised..the worker said the fish loose color in the bag so they will get their colours back. So when i get home n release the fish i see its not even the species i asked for..so again i called n questioned and finally after the third time the admit they gave me wrong fish and to catch and return the fish the sold me and drive another half hour to return it..complete bs getting over charged for a fish i didnt ask for and then another 20 bucks in gas. They should have told me to come get the fish i ordered free of charge for the inconvenience

Poison Pickle01

Helped a lot for finding plants for my tank

Nick Martin

Best pet shop around, awesome prices,great assortments, staff are great and so is owner, have kept fish for years, so I have been to many pet shops , so from experience I know what I'm talking about, best pet shop around !

Laura Holmes

I actually love this place, I find myself just losing time walking around the dark fish room, feels like you are actually under water. Great service, decent selection/range of products and brands, they sell live birds, rodents, and reptiles, and fresh and saltwater fish, about which the staff are very knowledgeable. Their fish are on the pricey side especially when looking for a school of something but they do have BOGO Tuesdays which helps for sure. They are starting to offer saltwater which is rare in the Niagara Region, so that saves a trip to Hamilton, just be sure to quarentine everything; saltwater, delicate, or costly ones; for at least 6 weeks, as pests (ex: aiptasia, asterina stars) and disease (ex: ich.) are often seen in their saltwater tanks. They don't have much selection yet as they only started saltwater like in the last year or two, but sometimes they get rare or unusual fish. They don't sell corals yet. Great "local fish store" feel. All in all, awesome place and staff, definitely recommend a visit. Kids really love the fish room too!

David Walsh

Friendly and knowledgeable staff

Ahmad Shakhatreh

Good service.

Ronald Laurie

Great knowledgeable staff regarding various pets (dogs cats turtles birds & much more. ) And equipment to support most pets. I purchased a Laguna pond pump for a water feature. Amazing place to visit.

Lorraine Wentz

Nice store with very knowledgeable staff!

Bethany Facette-Gisel

The man in the store who helped was very knowledgeable and helpful. (Tall guy with long hair)

Frank Luo

Lots of freshwater fish, some harder to find livestock like skunk cories. Prices are pretty steep for more common fish e.g. tetras, but the promotions/sales are solid, and the rarer livestock is priced quite fairly.

Red Ren

Great to Deal with the People who work here. Knowledgeable & Very Helpful about Whatever you Need to Know, or Get. They carry Some Brand's of Cat 'n Dog Food. (selling small Try it) Bags - > Brilliant..❣️ They carry Bird's, Hamsters & Mice. Occasionaly, Porcupines, Ferrets, or ??? ❣️ Along with the Necessary Cages. There's a Fish ???? Room. They carry Salt Water Fish & Corals. The normal Warm Water Fish 'n Plant's. You can also Find something Unusual or Large. Let's not forget about the Reptiles.. ❣️ Small but Nice Selection of these Creature's & Snakes.. "♥️ the place" When I had a problem with my fish, I took a water Sample here.. They diagnosed the Problem and Carried the Medication for it. Will always go back and I Tell Other's too ❣️

Eli Banta (Eli the Science Guy)

Decent place. Pretty good selection especially for fish and supplies. Can be busy at times.

Lorraine Sproat

Lots of cool stuff, lots of fish

Jacob Saved By YESHUA

Really cool fish/reptile exhibit

Oliver Vazquez

For aquarium enthusiast this the place to go

Angie Conforti

Petland has always had good customer service. I used to be heavy into running large scale fish tanks 80gallons and up. They always had the perfect fish for my tanks. Mind you I was into predatory fish mainly. If it's on their fish list they can get it for you.

Dawn Johnson

Animals and bird in cages are in great shape with clean enclosures. Staff are very friendly. Fish are not looking to be in the best shape on my last visit so had to edit my previous review. At least a couple dead Betta and a few of the tanks looked to have questionable fish (fin rot/shredded fins/deformities). Not sure if it's just the stock they're getting in right now or if water quality is suffering. I was thinking about buying but changed my mind after a walk around. However, the Rummy Nose looked healthy and saltwater were looking good also so not an entire-store write off.

Julie Shangraw

Great variety of fish, and pet supplies. Staff very knowledgeable.

Julie inarushton

Need more staff to help customers. I had to leave one time because it couldn't wait that long. They have a great selection of fish tanks and the staff is very helpful and very nice but the owner or manager needs to add more stuff to help the customers.

Natalia Ospina

Bought some fish and plants from them. Awesome selection and service. The angelfish i got are doing great and for sure part of the centre piece in my aquarium. Plants are also doing great

Hunter Strupp

The staff here are excellent, knowledgeable and friendly. I end up coming here at least once a month for one thing or another, Jessey, you’re fantastic!

Michelle Brown

Its a great little (big) petshop. Allsorts of supplies and equipment for any pet you have. They are friendly and knowledgable. They even called to follow up on a budgie I bought from them. Will recommend them to everyone!!

Ashley Marie

when purchasing my Axolotl, I had 3 different staff give me different info. one said rocks one said sand one said bare bottom... I decided the next day I would like a second Axo. for my second tank. the same lady who gave me false info, refused to sell me a second axo. because i did not have photos of my tanks set up side by side. (why would my tanks be side by side? ew) The people in the fish room still stand side by side with customers to discuss the fish.... but make you leave when they catch the fish because of "covid" all around a bizarre.. disappointing and un educated staff.

Sue Cappel

Very knowledgeable service...quite a variety of healthy fish, both fresh and saltwater.

Quinn

Sales staff are very knowledgeable about everything in the store. She even knew which toy my hedgehog would love, and she was right.

Marnie Hannahson

Staff is super friendly!

Bob Dunn

Come here for aquatic products!! We do!! There’s other stuff here too cause it’s a pet store!! Check it out! Great service, and expertise in a very clean store. Tons of parking also.

Science Attack

Okay fish section, as an experienced hobbyist I like that they had at least a small selection of freshwater tanks. They still keep fish in overstocked tanks especially the zebra danios and the comet goldfish, the fantail goldfish tanks were FILTHY I still got a female ryukin fantail who's name is athena because she was very beautiful. They actually kept the lizards in proper condition. And they don't sell he small betta containers so that's good.

Ethan Gardiner

Very friendly and insightful

Quinton Mol

Excellent staff. Friendly and knowledgeable. Fair prices and great selection

John MacBeth

Go in. Turn right. It's bigger than you think and with lots of freshwater tropical fish!

Kyle MacDonald

Good selection of products for all sorts of pets, friendly staff that helps out. Some prices on pets for sale like parrots are very high compared to buying from a local breeder, but are very friendly pets either way.

Akif Husain

Knowledgeable staff, very helpful to people new to pet keeping

Ania Bula

While smaller than some of the big chain stores, i really like the selection here and the staff. It's clear they care a lot about animals and do gheir best to pass on good information.

Starfirecucumber

This store's selection is vast and their knowledge of animals is great. What really stands out is their fish section. They know a lot about fish and have a simply massive selection of tropical freshwater fish. The store is very ascetically pleasing with a little bridge and pond filled with fish leading to the small animal section. If they don't have an animal they say they will order it for you which is fantastic.

Shannon Bullen

Best place to go to get your fur babies and watery friends

Crimson Hope

I have been going to this pet store for almost 20 years now, back when it was the Henley Pet Centre. I love this place for shopping, for taking the kids for something fun to do to see all the animals, and I have especially always loved the aquarium area. I could spend hours walking through there. My first visit, they were selling seahorses and I wanted one so bad! We bought our two ferrets at Petland and continue to shop there for food and litter often. I miss the bridge and the koi pond, but I still love this pet store!

Daniel Fenning

Their area of focus is definitely the aquatic pets, but the Staff have always been helpful

Wayne Harvey

Great neighborhood pet store

Randy Orgar

The groomer is the bestest ever !!!!! My dogs love her!!! Oh ... and great prices and variety of quality pet food and supplies in the store

André B.

5 stars for the selection of fish and aquarium supplies. Not as great as some larger stores when it comes to cat food and small animal supplies, but they carry essentials for my reptiles and fish that other stores simply don't. It's the one local pet store that I can't do without.

Wayne Yurkiw

You've lost a regular customer. I've always had a great experience shopping here until now. The sales associate was rude to me and my 10 year old son and spoke down to me about fishkeeping. I've been in the hobby for 20 years and they tried to tell me I couldn't keep otocinclus alive in my tank due to lack of food. In reality, algae is super easy to cultivate with extra light and a little extra fert.. They gave me three of the four fish I asked for but then charged me for four.. so turned off by this experience that I don't even want to go back for the $5.

ItsAWeakersLife AshleyMissy

This store is ok. Some things r exspensive. Lots of fish to choose from,the fish section is very hot and humid .but being a fish keeper myself it doesn't bother me but it might bother some . Didn't like how they can not garuntee the gender of some animals before purchase ,luckily we knew ,like for example guinea pigs. The staff r fairly knowledgable . Don't have everything in store ,had to go elsewhere for things . It's a good store if u need something quick ,like fish flakes . Cat litter . Water conditioner for your tank. Other then that store is ok.

Silverio Viveiros

Great place

Deborah Dueck

Was working with one of the staff members and he disappeared. Had to get someone else to help us. Not sure where he went. He just left the store in the middle of helping us.

Jenya Tsv

Amazing staff, so knowledgeable and kind. The fish are kept in amazing conditions and are taken care of very well. Had many issues from other stores buying fish which are infected , petland has had the best fish I have gotten within the …

Three Keys Tattoo

The staff and owner have been great help getting my new tank started. If I could give more stars, I would. Thank you!

Oksana Herun

Nice store. Little, but surprisingly has all one can ask for.

Gord A. Robinson

Dealt there for many years & has always been very good

Dominique Summers

I always get the best help in anything I need. It is a great place.

James Tea

Best pet store in the Niagara region

Sandy Lynn

Chelsea was great! Helped me choose the best choice of dog food for my girl. I've tried a few different kinds that didn't work best with my dog. I received a sample of a new to us baked kind that Chelsea suggested and my dogs been on it close to a month now . she is happier than ever. I have recieved the best service and advice that I truly needed. I choose petland over petsmart because of the Compassionate knowledgeable helpful staff. Thanks again. Happy dog, happy owner all thanks to you :)

Terry Williams

Very helpful people everything you need for your pets.

Matt Meier

Small store which is often somewhat cluttered and difficult to navigate however the employees and very friendly and knowledgeable, always eager to help.

Elizabeth Bell

Great experience today having our pups' nails trimmed. we buy our pet food and treats here as well

JUGGALO FAMILY

Petland is an amazing Place wonderful staff their prices in the really seem educated on the animals they have and for the products they sell.

Tyler

Nice choices for different birds, staff is friendly and helpful. Update: after having out bird for a while we went back to get her wings clipped. The process was very quick and painless for our bird. Staffed treated our bird like their own. Will be a returning customer ????

Doug McQuarrie

Great staff

Andrew Postma

Great store , awesome aquarium room with TONS of varieties of fish to choose from. Also great to visit with the store Mackaw , Noah !

K I

Woot woo

Ethan Carrier

Love this pet store, awesome selection of bird toys and just in general a great pet store.

Camillion Hands

If you want people to actually tell you what the animals need and to know your pet was taken care of prior to you purchasing, look no further. They take lovely care of their animals and if you notice something amiss that animal will be put under observation and given the care it needs! Decent prices and honest people are what makes it such a all around great location!

Mateo

Decent amount of stock but Poor fish knowledge. Asked someone if they had a certain fish. Was told I don't "think" we have any now your welcome to come in. Instead of checking

Shaun Diprose

Very informative and friendly. Highly recommend, I'll be going back for sure.

Jay Coes

It's where I get all my fish, they have everything you want plus a little more. If you want pet supplies they have everything you'll ever need.

Darryl

Super helpful!

Kelly J

I got a fish from here. The service was wonderful and told me how to keep an fish well kept as well as, the food that is needed for the fish.

Greg “GDAWG” Dywan

Love it

Codeman

Been going here since I was a kid. Great pet store. Only thing is prices seem to be the most expensive out of pet stores in city.

Joker

Great

Laurelle

Great store tons of selection and helpful staff

Laurie Macdonald

I had a great help picking out fish for my 40 gallon aquarium. They fish are healthy. I couldn’t be happier. Thank you.

thomas H

If you have an aquarium and need anything,this is the place to go to.

Dalton Maracle

Wonderful staff that are always helpful and kind!

Philasour Howlter

I had some help from a girl named Sydnee (i think that was her name) she was extremely helpful and very nonjudgmental. I went there because two of my fish had passed away and i wanted to see what the problem was/ why they died, and she took me through every step and helped me come up with a solution to the problem. She was extremely knowledgeable and welcoming and made that trip much better then expected. Thank you Sydnee!

Jj Waters

Great place to get birds nails done and the staff are always so nice 100% recommande Taylor

Randy Taylor

The have the most extensive collection of Aquarium supplies in all of Niagara and a very nice and well kept fish room.

Stephanie Wright

Excellent and knowledgeable staff. Very helpful

Tech Force

Nice place and lots of fish to choose from.

Dereck Hill

Knowledgeable staff but hamsters should be kept on a paper bedding not pine

4evergrateful 2015

Nice. My son loved it.

Stuart Balan

Fantastic store. Has the widest selection of aquarium products and pets in the city. Staff is great, but not the same caliber as a few years ago.

Adam Sandler

Great prices on fish. Use them for German blue rams.

Devon St. Denis - Richard

As pet stores go, this is a great one as the staff are quite knowledgeable. One of the other good things, about this store, is that they only sell good quality products and back them up. Complete with a grooming service inside.

bailey Kellestine

I just baught a baby ferret from them and very impressed on the girls who work at this place, Young very edgucated woman! Ferret was priced reasonably and my friend drove 2 hrs just to bring me to this amazing shop. We purchased our little girl and went on our way . Once again very impressed by the workers here and hope the owners give them the credit they deserve. Im very impressed by how clean the tanks were for all animals and how friendly all theese animals seemed in the short time i was there. You can really tell the owner and workers care for there pets. Thank you again, Sincerely, me and my friend and our newest member to our family.

Terilee Mclean

Very knowledgeable staff

Trevor MacLean

Most of your questioned can be answered by knowledgeable staff and their is always a good, constantly changing selection of fish

Leslie Levesque

Amazing

Felicia Gaigneur

I love this place amazing selection of pets and stuff OK prices

josie dube

Tuesday bye one get one free awsome ????????????

John St Laurent

Great service.

Ethan Ferguson

Great selection and prices are not bad.

Al

They have a good selection the staff is knowledgeable and helpful. They are reasonably priced. I enjoy but they have help me set up

Cher Lee

Fish are old and keep dying

James Maloney

Best pet/fish store in stkitts

Mags Alexander

Friendly knowledgable staff

JessieLynn l

We love it here, knowledgeable staff and incredible stock. Water testing has been invaluable to me, I have a test kit but was unsure if certain things were okay and if we could add fish yet.

Noah Caporuscio

Love this place, get tons of fish here, s great variety of foods, supplies, and livepets

Lisa McC

It's a great store friendly and knowledgeable staff

Larry Coplen

Staff are knowledgeable about pets and don't oversell you more than you can take care of (fish)

Trevor Bond

Great staff. Good selection.

Melissa Dawe

I love this place. The employees are so friendly, helpful and knowledgeable. We recently bought a large cage for our canary. He loves it. We returned a couple days later for a nail clipping. I appreciated all the help the staff offered and would definitely recommend other pet owners to visit.

Mary Dudas

Love this store, staff are very knowledgeable about various types of pets. Have a great selection, and the pet groomer inside the store has been amazing with my dogs for the last 5ish years.

greg novacek

Great service

Calvin rivard

Under new management I must assume they has great quality and selection and decent prices worth a stop in

Steve V

Friendly and knowledgeable staff!

Justin B

Just recently found this store thanks to a friend and I have to say very impressed they carry a huge selection of fish reptiles small pets supplies etc and great prices I had a great experience and will definitely be back highly recommend this place!

Babyy Ritzy

i’d advise you all to stop selling the aquaclear 70g hang on the back filter. i just got woken up at 3am by my brother and father screaming about how my brothers room is flooded. my fish tank is half empty. i’ve been running this filter for 2 days on a clean tank. the filter flooded water all over my floor and into the basement. my hardwood in my room is absolutely demolished and warped and unfortunately for us has also been discontinued (as this product should) from all stores, so it’s impossible to replace. the ceiling in my basement is ruined, as well as many valuables in mine and my brothers rooms. are you aware of how dangerous a wet-through floor is? with the weight of a 75gal + basic furniture in a room? we’re lucky our floor didn’t collapse with the amount of water that leaked through.

Sue Alexander

Jodi is an awesome groomer. Our dogs have always loved her. The staff at Petland are always friendly and informative!

Sean Gibson

Very friendly staff. Clean and organized store. Has rodents, birds, reptiles, fish and a few others.

Angelo Brignone

The young lady took the bunny out for my girls without me thinking of asking, that was nice of her.

Katie baby

Best store in St Catherine's for fish !!

D Joseph

Fish tanks dirty and disgusting. Staff RUDE. Go to Petsmart for cleaner tanks and healthier fish with actual knowledgeable staff.

ace jones

Great store good quality of food items for pets and toys that differentiate from some of the overpriced items other stores advertise.

William John

Customer service was friendly and prompt.

MIRTHA MARTINEZ

Thank you for the excellent attention and amazing customer service that I had yesterday. Linsey (the fourth ferret that left) had an amazing arrival to our home. Petland has for me AAA...Amazing, Adorable, Awesome

Jodi Dennis

They have helped me out with my aquarium many times. From testing water parameters, to actually taking apart and fixing my canister filter, they've helped with it all. Great selection of fish and small animals, that look to be well cared for.

Paul North

This is a great place to go for quality! They have knowledgeable and helpful staff. The fish I bought at a chain all died within 3 months. The fish i bought here have all in the same tank thrived. They continue to help my son with setting up and caring for a turtle. They have small mammals and a variety of reptiles. They are not always the cheapest but in everything they do as a staff they are the best!

Shogun33 Nihon

Get my dogs nails done here!!! Excellent!!! Ask for organic nail clippers ????

Brandon Burger

Ferrets are awesome. Love this place.

Kevin Reid

Clean nice people answered all my questions .prices are a bit expensive though

Lynda Owens

Its way better than pet smart for feeder fish least my tank doesn't get ick everytime I got from the other place I had issues

Jennifer N

Absolutely amazing staff!

Eric Winger

Always a pleasure to shop here, friendly associates

Danielle Michael

Helpful staff, prices a little bit higher then other pet stores.

David

This store is much larger inside than it looks from the outside. Well stocked. Staff are helpful and knowledgeable.

Megan Good

Over priced

John Toth

Great place to go for pet supply for a variety of different types of pets and pet food products and services

Chris Rossi

Friendly staff and a large selection of freshwater fish

Lakeside Aquascaping

I come here for fish supplies plants and fish. The selection is best in the Niagara region but smaller than big Al's in the hammer. All of the staff that's 30+ in age is extremely knowledgeable and very friendly. The younger staff less knowledgeable I got some water tested and the poor kid had to keep going and asking Andrew what the colours meant. I would definately recommend anyone go to this pet store! One thing I would change is order in plant tissue culture cups from tropica.

JOHN GREER

Great selection friendly staff

David Watterton (Dubb)

Lot to choose from, knowledgeable and friendly.

J Droz

Awesome pet store!

Mel MacKay

All ways Great.Staff wonderful.

Kathy Y.

Great pet store for that fish you're looking for. And their supply inventory always has what I need.

Maria Ace

I have purchased fish from this store twice and oth to.es they died within a couple of days.

Tracey D

Was having few issues with my leopard gekco...they helped me fix his issues easily + hes never been so happy. And my dog loves the grooming facility as well.

Coreen Raeburn

Haven't been in for a while. Was disappointed to see they had given up quite a bit of floor space. Still, they had what I needed. Staff was very friendly and helpful. Numerous pets and birds to admire.

Chris Voujie

The store itself isn't bad.. I went in to check out the fish room and I was very disappointed.. the tanks were dirty dead fish in some of them... also most of the plants look like death.. I can honestly say that I would not buy fish from them... I feel like I would be just throwing my money away... come on guys you have to do better... go take a look at big Al's fish room take notes... appearance is everything!!!

Mackenzie Kretz

This is a great locally run pet store. Every single one of the staff is extremely knowledgeable. They truly care about the animals they work with and have the largest selection of fish in Niagara. If you have any issues in your tank whether it be sickness or fish compatability they can help you. I so got the most beautiful red spotted severum here!

Debra Gruhl

Staff is Awesome and this is the place to go for all your Aquatic needs!!

Cathy Davies

The place was dirty & smelled horrible. I will NEVER go back.

Elizabeth Barnowski

Always a great experience to enjoy with my family. They host fun and educational events.

Ally Nic

Came into your store at the start of 2021 and had excellent service, came back this month and was very disappointed in the staff you have working. When someone is very new to keeping fish asks the sales girl a question and she checks with her coworker about the scenario you would hope they would come out and explain things… well I was standing close enough to hear her laugh about my plans. She went on to tell her that my animal will not swim as they “don’t swim”. If you are going to allow people to be pet experts maybe they should be more willing to take a keepers word instead of being rude, unprofessional, and have no customer service skills. I will be shopping else where.

Brandon H

Quick easy curbside pick up!

Andrew MacInnes

Everybody who works here is friendly and knowledgeable. Great deals and rewards programs here. the only place I'll Shop for pet stuff!

faith thibault

Friendly people. :)

Sue Rodrigues

Great place to get all you're pets needs.

Mike Fearns

Great place to shop.. Awesome selection and very friendly staff..

Matt Maves

Awesome selection

Michelle Weiss

Went in for a second time to get fish for our 3 aquariums. The first time they wouldn't allow my husband and I in the aquatic room together due to COVID which we were ok with then when it came time to pick out fish we were not allowed to direct them to the specific ones we wanted. The 2 girls were rude about it and kept asking us questions about the tank and lecturing us on our tank after already telling them that we have had tanks before and that this was an established tank. After all of that we did spend almost $200 on fish. Today we went in to buy some more fish as a family (4 of us) they said only 2 in the room from one family. My husband and I were looking at fish and my 2 kids were looking at at reptiles we waited until there wasn't a lot of people in the room when my son and I joined my husband and daughter so my kids could look at reptiles and we could pick out fish. The girl came back lecturing us again and was quite rude. We ended up leaving the store without purchasing a thing as I will not give this store my business ever again.

Kim Neufeld (Nrgzrbny)

Awesome store, helpful staff

Yes Sir

Couldn't get much information over the phone & can't go in the store due to COVID-19 restrictions.

kristin bateman

Went with my fiancé and my son. We got amazing help by a guy that was very knowledgeable and helped with everything we needed. They also had a good selection for fish and several other animals. We will definitely be going back.

Sara Taylor

The staff are knowledgeable and the selection and quality of their aquatic animals is great.

Bailey Gilmour

There's no better pet store around than this one. It's so nice to have a pet store around that really knows and cares about their animals.

Obenyrose Paris

Huge assortment of fish ! Friendly and knowledgeable staff.

Jayson Osmars

Most knowledgeable of fish in the Niagara region.

Anita Mander

I love that I never have to look for help, someone is always near by. They've always been so knowledgable about any questions I've had. Great place to shop

chris Rossi

They need to up their saltwater game, otherwise good store with friendly staff and the animals look healthy

Allan Holmes

Good selection, helpful and knowledgeable staff.

Cassandra Merrick

My favorite pet shop, staff is amazing and knowledgeable.

Autumn Chambers

My teenage son and I love it here! Large back room with many many tanks of fish. They are always friendly and helpful.

Angie Davis

Always friendly and helpful

Jona Rizz

Vanessa and elysha were awesome great people great customer service and advice will definitely go back.

Nicole Hill

Went in to look at fish and wow their selection is amazing! Lots of beautiful fish to choose from. However when picking a fish, customers are not allowed in the room so you can't pick which fish of the tank that you wanted. It can be a gamble to get the exact one you wanted if there are many fish in the tank.

Fred Lebeuf

Great customer service

Tim Willick

Prices are a bit high customer service is ok

Robin Chorney

Very helpful

Bruin

Great store great service

Lisa Underhill

Best staff ever...Very large selection of everything you need for your Pets.

HitThePanikButton

Helpful staff, and huge selection and variety. Mainly come here to get my cats nails clipped and the lady in the back does a fantastic job and maintaining control and my cat never has a problem with her.

Roderick Marshall

Awesome variety staff very helpful

Will Mcgowan

Do not purchase fish from here. In both my experiences my fish came strapped with internal parasites and when I called to ask what could be done I only get offered a refund. I have spent over $500 in this store just on the aquarium hobby itself and to be only offered a $22 refund is a joke nonetheless. Instead of turning people off of the hobby and losing loyal customers, why not provide medicine to try and cure their dying fish. Both times I clearly stated they were internal parasites, the first time they pointed me towards a fungal treatment which resulted in dead fish, this time they won't even provide that courtesy.

Joyce Kerpel

I got the fish I asked for and the girl serving me was just new she did very well and was very helpful!! The only thing was that I actually listened to their guarentee and was surprised at all you need to prove that you did nothing to make your fish die you had to produce the dead fish which I understand you needed sample of water list of chemicals etc by the time you get all that together you might as well just pay for a new fish!! And besides that I could never bring the dead fish in because it would be gone!!

benjamin neff

Tons of cool things in petland for everyone to enjoy. The carry everything from birds to carretes lizards snakes turtles. Lots of lifh including saltwater options

Chris Gill

Best fish store in niagara!!!

Shane szumowski

Great place. Fair pricing and awesome staff