Reviews of Creditview Animal & Bird Hospital (Veterinarian)

Marc Desouza

Hi Uncle Kevin

Lili Sanaie

My green cheek broke his leg and I took him to credit view animal & birds, Dr. Saldanha looked at him and he said to leave him there and he will take care of him. He did explained that he took an x-ray and his bone broken in one place and he was able to splint him and he is good to go.

Shayini Mathan

I was able to book an appointment for the very same day compared to some other places, where I had to wait 3 weeks for my bird to be seen. The doctor was very good in explaining the what could be the cause my bird's condition and the treatment options. He did offer me a pain killer for the bird but since it was already getting better, I was able to decline it. The previous place (vet office) I went to gave me things to buy when I did not need them. The appointment was right on time and the doctor was open for questions. He also finished stating that I would be able to call him back if I have any other questions or concerns. The rates are quite reasonable too. I am very pleased with the doctor and this office and strongly recommend Creditview Animal and Bird Hospital for anyone looking for assistance with their birds.

Amna Hassan

Horrible experience. They didnt let me go inside with my bird and called me during the visit just to tell me “he looks good”. I paid $150 for my bird to be looked at for literally two mins and for the vet to say he looks good even when i asked specific questions about him. Go somewhere else where they actually care about your pet

SMatta Customs

These experienced and professional people saved my bunny... He wouldn't be alive if it wasn't for them... Thank you so much! I would recommend to anyone and everyone! They truly care about your pet and not your wallet!

Enrico Sciullo

Lovely place

Jose Chavez

Our Bella is very resistant to have her nails done, we tried pet stores and they gave up. Dr Saldanha is the only one who was able to do the jobs. Thank you Doctor for your patience with Bella.

Imad Kayyali

Good place for animals

Ryan

Great vet

Mehek Midha

Very helpful staff and vet

Sakene Philip

First time here. Associates takes our pet inside due to covid rules. Had a video chat during examination. Good experience altogether.

Brittany Topham

Amazing experience!

Manraj Sagoo

Brilliant!

NikkiiSyxx

I brought my fur babies here after I rescued them and Dr. Saldanha was kind and informative. One of the two boys had suffered some hair loss and it was really worrying me. He calmly explained to me some common issues that it could be & how to care for him in the event of possible symptoms and signs showing up and gave me a number to reach him personally in an emergent situation. The receptionist was also great and I love the fact that the doctor takes in unwanted animals into his own care. The medical field is not full of black or white answers and in the field of diagnostics/ diagnostic imaging; it requires exploration and observation of the patient & their symptoms in order to work (two things that a vet can sometimes not be granted enough time to do/OR/ sometime not have time to do if the animal is brought in too far past the time to be able to do anything in diagnostics or healing). So to thosegiving bad reviews, complaining & upset that this man did not have an aha moment and give you exact diagnoses with any and all treatments RIGHT AWAY for every single situation.. You are just expecting far too much. This is not a rude hit at anyone who has tragically lost a pet. Just simply stating that most times due to their illness having already progressed too far and/ or too many symptoms occurring due to immune system/ organ shut down (because of the illness progression) the tragic passing of a dear pet and family member cannot solely be placed on the shoulders of the practitioner charged with their care; unless it is in fact their fault of course. But after reading alot of the negative reviews on here and other sites, most of them at least do not sound like an error of the doctor at all.

Sadia N D

I need emergency appointment for my conure and they took me right away when all vets refused to take me i am so thankful to them.

Jahkim B.R

Very kind staff and very good care and service. Excellent!

Ethan Whyte

I know the owners nephew

Laura Ruggiero

Dr. Saldanha is absolutely amazing. He truly cares about animals and does everything he can to help you and your beloved pets. We have been taking our 18 year old African Grey to him recently for a medical issue and are very satisfied with the care she has received. We will continue to take our parrot to Dr. Saldanha for her annual visit or for any other reason.

Johnny Stiffwood

Highly recommend this place will be going back, hopefully not soon but they took very good care of my little conure.

Rachit Shah

Appreciate that the doctor took the time to take my call and answer questions after hours

A Z

Awesome Place

Wisdom of Limes

Clean and competent. They've rescued quite a number of animals.

Mary Harpaul

We have enjoyed every visit at Creditview Animal Hospital, I love the care and attention they offered to the pets/owners. The staff is very polite and caring. The veterinarian is amazing. We own a budgie (bird), who has been going to see the vet for the pass 9 years, she is now 10 years old. She just had her check up last week. I highly recommend a visit. From: snow/snowy 05/02/2021.

Leroy Mascarenhas

Can’t say enough positive things about my experience at Creditview. Dr. Kevin was knowledgeable, caring, and very accommodating at helping our pet Toby. He fielded many evening phone calls on his own time, helped us get and emergency appointment, and set up our animal for a speedy recovery. Very appreciative, and would highly recommend.

mimikyuumi

My 11 year old cockatiel had to get a beak trimming. Procedure was quick, but costed $200 instead of the $165 previously agreed to. They were also very rough with my bird. After the trim she had blood all over her beak, her eyes were puffy and teary. She was somewhat unresponsive and seemed extremely traumatized. Her beak was also clipped a little shorter than necessary. It has been 2 days since the visit and she still has not fully recovered from the visit. Will not visit again, I do not recommend going here unless absolutely necessary.

Mia Vegan

I don't like to say bad things about anyone but I think criticism can be helpful sometimes, especially if it's taken into consideration. We brought our Cockatiel to this clinic because we were concerned about her droppings. They were not normal. Although the staff and the doctor were nice and pleasant, but the doctor did not suggest any testing at all. He did the basic checkup and said that everything is OK, but I know my bird and nothing was OK. So we had to take her to another vet, and she found bacteria in her dropping during her regular checkup. Another sample was sent to the lab, and the true results will be here tomorrow. I want to ask the Vet at this clinic to please always do the necessary testing to be sure before you tell your patients that everything is OK. My bird is on antibiotics for now. I hope there is nothing else wrong with her. Doctors are the professionals. They're the knowledgeable ones. They're supposed to take the necessary steps, and based on the results, give recommendations. And only then, they can, for sure say that everything is OK. Thank you!

Hassaan Mustafa

Really nice staff. I popped in to ask a couple of questions and they really helped me out. ????

ROMMEL ROMMEL

Good with small animals! Small dogs and bird's etc

Sherlock Chan

Experienced vet

Darcy Turner

Always clean lots of turn over

Lesley Cornelius

One of those vets where when you leave - you realize they have taken complete advantage of you and your pet's situation $$$$ :-( I would never advise anyone to bring their pet here

Lyndsay Amat

Quick, compassionate and accurate. Great place for hamsters and I'm sure for other pets. Their COVID19 accommodations were safe and convenient. Very nice assistant and doctor. Glad we came here!

Lynda-Lee Brolly

This Vet saved my conure and was amazing!

Grace Bhinder

My 15 year old love bird wasn’t doing well. They we’re able to accommodate me the same day! The vet looked at my bird was very compassionate, honest, and sympathetic! I did have to put my bird down but both the assistant and vet were amazing! 100 percent would recommend!

Nevinn Ilanganayagam

Didn't charge too much, offered am x-ray for my budgie and said it's not that necessary. Best vet ive been to.

Kamil Wrzesniewski

Place is a scam. Find a different veterinarian

Speed mode

I felt like I have recieved Quality service for my Pets compared to other vets. The prices are worth it. The Hospitality is very good as well. Other places have charged too much or too little & the care, service wasnt good.

Afrooz Kaviani

First if all I was so satisfied with this clinic as they were quickly answering the phone and don’t put u on hold for so long and my bird got his toe cut and they gave me an appointment on the same day and treated me and my bird so welcoming.

Melissa Colella

Amazing! From the moment you walk in the door you feel valued and you know that the staff cares about your pet. Dr.Kevin is amazing and even though I have had dogs before he taught me even more. Some may think the prices are high but you honestly get what you pay for. I'm thrilled that we chose Creditview Animal Hospital. I know Bingo will always be in good hands.

Lucjan W

Completely useless doctor. Doesn't help but still charges you

Simran Dubb

Dr. Saldhana is a great vet Biscuit loves her vet!

Omar Adel

Dr. Kevin is amazing. I took my bird in 3 days ago for a cat attack. He had to do a surgery on him and prescribed medications. The bird is recovering and doing great! The nurse is also very professional and understanding; he kept me updated throughout the entire operation. Thank you so much for saving my bird's life!!!

Element Event

I am absolutely shocked that this Dr. Kevin Saldhana has good ratings. Firstly, this vet gave my dog EXPIRED medication. EXPIRED. When I discovered this, we were simply told a "sorry". NEXT: the doctor here literally lifted up my dog, against my wishes and tried to put him on a table just to drop my dog on the ground!!! My poor dog now has a leg that hasn't stopped shaking since that day. When I addressed my concern with the expired medicine and the fact that my dog was physically injured and what we can do to FIX things, the doctor decided that my dog was no longer welcome to the vet. Dr. Saldhana -you need to have your licence revoked. Please stop taking your pets here. He might be injecting them with expired medicine for all you know. Be careful! there is another vet right across the street at Bristol and Creditview intersection. Go there instead.

Amit Narwade

I took my sick cocktail for diarrhea and watery nose. The vet took $110 for check up. But he didn't do any blood test. No test for infections. Just called me over phone and asked what is wrong with the bird and he couldn't figure out what was the cause. I still rate it 3 star because I got appointment same day and my bird did get well after 10 days of antibiotics. My bill was $ 162 with antibiotics.

Addi -M

Dr. Kevin Saldanha is by far the best doctor I have ever met. I can't express how much respect I have for him for everything he has done for me and my budgies. He is very honest, transparent and goes the extra mile to make sure your pets are well and taken care of. If you want the best possible service for your pet, do not go anywhere else. (Trust me I made that mistake). God bless this man. Many thanks to Dr. Saldanha and his team!

Nikki Legault

I took my Conure (for his first vet visit) for a nail and beak trimming and a wellness check up. Very pleased with the results, so was my Conure. ????

dalitay579

I rarely write reviews, however, I felt this was warranted. I took my bird here on Dec 24 2020 Christmas Eve because he was puffed up with laboured breathing. Due to covid, I could not come in. The vet called me about 10 mins after someone came to take the bird inside. He said, "yes, there seems to be a mass in the abdomen," and while he was weighing him he said "oh he is having a seizure on the table, oh he stopped breathing. He has died." This was all very traumatic, as I cannot be with my bird, all I get is a second person account. I asked if I could have him back, and the Dr. said, "we can take care of it," and I said, "no I rather have him back." Then someone else came on the line to discuss payment and I was so insulted. As a health professional, and perhaps my own standards of care, I found this inappropriate and lacking in compassion. I told them it was insulting they want to charge me 110$ exam fee for essentially poking the birds stomach, weighing him, and then watching him die. At that point the attendant put the vet on the phone, where he replied "I cannot force you to pay." We compromised that I would pay 50$, and with some miscommunication the attendant (assistant) charged me the $110 anyway. I am waiting for my refund and will not return here.

Extroverted Introvert

You killed my precious 3 year old canary due to your negligence & lack of training. Your practise should be closed down. Your a terrible human & I hope nobody ever brings their pet to you again so you can accidentally kill them too. People like you truly make me sick to my stomach.

Alex O

Amazing vet. Very caring. I would recommend this very to everyone.

Stephen Varela

We were extremely disappointed with the way our puppy was treated during the entire spaying process. - She was asked to be kept off food and that the surgery would be around 12PM the next day which we found out later that she was only taken in around 4PM. - Following the surgery she was stapled up (which when discussed with other vets is only a good idea for smaller incisions) our puppy was around 70 lbs and a high energy dog. - That night she was kept alone WITHOUT ANY supervision at the clinic and given absolute no pain medications other than the sedation during the surgery itself. - The next morning her staples had fallen out and doctor told us that she had gotten to them overnight despite having a cone collar on. (We took his word for it initially) The collar was then replaced with a bigger one - She was re stapled that day and we took her home. - At home we kept a good eye on her and noticed that the staples were falling out without her making any attempt to get at them. - Two days later we had to rush her back for an emergency visit because one of the incisions completely opened up. Again she was just re-stapled and sent home. All of this was happening while our puppy was given absolutely no pain medications. We took her to another vet for a second opinion and he was absolutely shocked that there were no pain medications and sedation medications to keep her calmer being such a high energy dog. We had been taking her to this clinic since she was 8 weeks old so its not like the clinic doesn’t know her and her personality type. She is a beautiful German Shepherd and it hurts us to think of what she had to go through during this process. We are glad she is doing really well now after switching to a different vet. I would not recommend this place solely for the fact that there seemed to be absolutely no empathy for the animal itself.

Jose Ruiz

Professional great service!!!

Shanon

Birds looked very unhappy and not healthy.. also overpriced

S C

Good doctor and friendly staff.

Jessica Gamboa

Awesome team, and very friendly

Marvin Sanchez

Staff are very friendly, doctor is great. For precautions they take your pet from your car and you must have an appointment. You have a choice to speak with the doctor to see the condition of your pet via voice call or video call. Very cool experience!

Lola Vaz

Dr. Kevin Saldanha truly has a calling and has ensured my furry/hairy family member keeps in good health. I am always happy with the grooming services provided by Jason and the entire staff are friendly, polite and helpful. I think the best commendation comes from my dog who is excited to go in and literally cries if I am only stopping by to pick up her food.

Dilys

The veterinarian and staff were all knowledgeable and helpful.

K Victoria

I brought my hedgehog to this vet for swollen gums. The vet was so kind my hedgehog didnt even pop or hiss. He gave me a few avenues to treat the problem and we decided to start with the less invasive options first. This vet visit was certainly not expensive and they have adorable animals in the waiting room!

Aleksandra Zoric

Always had great care here by the vet who looked after my 2 conures. However, after the terrible boarding service I would not recommend this hospital to anyone. I am grateful that they took my conure on last minute's notice when I really needed it, but for $350 (12 days care) I expect my bird's food to be changed. He eats a pellet mix with 4 different colours, and when I picked him up the staff told me: he doesn't eat the yellow ones (I knew this and that's why I supplied a whole bag of food, drinks, clean towels, and 2 bags of treats). When I got home and took everything out of the car, I noticed his food tray only had yellow pellets left and not a single coloured one. Now, anyone who has ever worked with birds knows that they like to drop a few pellets into water and they eat them one by one. The yellow pellets all sink to the bottom and the bird has no way of reaching them (this is obvious when changing the water). If you want your bird to starve to death, by all means leave them with Creditview, otherwise find a neighbour or friend who can use $300-400 to keep a bird in a cage for a couple weeks.. at least your bird will be fed. Maybe I'm being harsh, but I called the hospital numerous times during my trip to check on him, if there was a concern about his diet someone could have asked me any number of times.

Atlas Fields

I took my bird to this vet when he got sick. The doctor only took a short glance and perscribed antibiotics which were entirely ineffective. My bird passed a few days later. I do not recommend this vet at all.

Dario Qinami

Amazing experience, the doctor was very careful and a very kind man. He treated my African grey parrot very well for beak, nail and wing trimming. Will be returning

Jayden Colour

I saw some lumps under my budgie cheek patch , he was extra itchy and excessively preening. I googled my birds symptoms online and came to the conclusion that he had mites. I took him here because he this vet was the most reasonably priced. This vet took his type listen to his symptoms, inspected him, observed his behaviour and all together spent an hour with my budgie and diagnose him with a special types mites (these mites were not the kind that you could see with your naked eye or that appeared after you placed a white sheet over the cage .) gave him medicine and buffed his beak for free, I paid for the visit , the medicine& getting his nails cut. It only coast me 60$. They even called to check up on him a week later. Best vet ever . Especially if you a new owner !

Anon Ymous

I brought in my bird in early May because she was breathing abnormally that day and had a growth in her abdomen. However, she was still active. After an x-ray, the avian vet was quick to diagnose her with an inoperable tumor and gave us pallative medicine to relieve her of pain. I was skeptical of the doctor's claims and although I normally agree that medicine should be given when it is needed, my bird was still very active and did not seem to be in pain (I understand birds are very good at hiding when they are in pain, however my bird was still active). 4 months later, she is still alive, active, no longer has the growth in her abdomen, and is breathing perfectly fine. If we had given her the pallative medicine, it is probable that she would have died due to the medication's side effects or she could have potentially had other complications. I strongly recommend people who have birds to seek other avian vets, as the doctor over here, Dr. Saidanha, misdiagnosed my bird and if we had followed his treatment advice, she would have passed away. I believe that the growth in her abdomen may have been a shell-less egg, however I am not 100% certain what it was.

Stefanie F

Excellent staff! Vet is amazing.

Jola W

Do not trust this doctor with your bird! He told me that theres nothing he can do to help my bird aside from givong her pain meds yet on the exam report he wrote that the condition can be treated with an antibiotic. On top of that he charged me to administer the medication that I bought without telling me about the charge. Ended up spending $180 to go home with a sick bird and nothing to help it