Reviews of Hopital Vétérinaire LaSalle (Veterinarian)

Frances Jackson

I adopted my minou from there 3 years ago. I bring him back every for his vaccines and a check up. Every time that I bring him they are so excited to see him! They take such good care of Charlie and take the time to answer all of my questions. They even call to check up on him! They are fantastic! Wouldn`t bring him anywhere else.

Brittany Claybourne

Great service! Brought my cat there for his first vaccinations. Was brought a tea while he examined my cat. Was super gentle and playful. He made the cat feel comfortable before giving him his shot. Explained everything to me in detail. Would not go anywhere else!

Daniel Carosella

(Translated) We went to see our cat and met Dr. Caso. Unlike several reviews on Google, we loved this vet. She was very sweet with our animal, which was quite anxious thank you to suddenly find yourself in an unknown place. Dr. Caso and the animal technicians also took the time to treat our cat with patience and friendliness, in addition to giving us various highly relevant tips to improve his condition and his quality of life. In short, we are very satisfied and will not hesitate to recommend this veterinary hospital to our loved ones! (Original) Nous sommes allés faire examiner notre chat et avons rencontré le Dr. Caso. Contrairement à plusieurs avis lus sur Google, nous avons adoré ce vétérinaire. Elle fut très douce avec notre animal, qui était assez anxieux merci de se retrouver tout d'un coup dans un endroit inconnu. Le Dr. Caso ainsi que les techniciennes animalières ont également pris le temps de traiter notre chat avec patience et convivialité, en plus de nous donner différents conseils fort pertinents afin d'améliorer sa condition ainsi que sa qualité de vie. Bref, nous sommes très satisfaits et n'hésiterons pas à recommander cet hôpital vétérinaire à nos proches !

Fr Boucher

(Translated) Very satisfied to have made this choice for my big cat. It is the approach and the welcome that, after competence, often make the difference. Courteous and efficient staff, animal care technicians with very keen knowledge who are on hand to give us good information and veterinarians who like to take their time. We feel the passion for animals. (Original) Bien satisfaite d'avoir fait ce choix pour mon gros chat. C'est l'approche et l'accueil qui, après la compétence, font souvent la différence. Personnel courtois et efficace, techniciens en soins animaliers avec des connaissances bien aiguisées qui sont au-devant pour bien nous renseigner et des vétérinaires qui aiment prendre leur temps. On ressent la passion pour les animaux.

purlaine

Have been bringing my pets here since 1972. The staff are friendly but professional and care about all animals' well-being.

Sarita Donaldson

I have spent several hundred dollars at this clinic buying food for my 2 cats and dog this year alone. My dog absolutely refuses to eat one huge bag of food I bought from them. The clinic refuses to take it back even though the company (Hill's Prescription Diet) has a 100% satisfaction guaranteed or money-back policy. The bag is almost full and the expiry date is late next year. I am taking my (significant) business elsewhere from now on.

Malisha Lamy-Duque

Tried it a few times and honestly I’m always disappointed with their service, the ladies in the front/phones are simply disrespectful, definitely will never go back there and advise many of you to go somewhere else.

Yvan Bé

(Translated) Impeccable! Dr. Plasse and ALL the team are amazing. Welcome, diagnosis, explanations [no emotional blackmail!], Care, cost, delays, news not phone ... a NO fault! Starck thanks you 1000 times and apologizes for being difficult to handle !! (Original) Impeccable ! Dr. Plasse et TOUTE l’équipe sont épatants. L’accueil, le diagnostique, les explications [aucun chantage émotif !], les soins, le coût, les délais, les nouvelles pas téléphone… un SANS faute ! Starck vous remercie 1000 fois et s’excuse d’avoir été difficile à manipuler !!

Natacha Loranger

(Translated) A veterinary hospital with caring, dedicated staff. I really appreciate. Thank you (Original) Un hôpital vétérinaire avec des employés dévoués qui ont de la compassion. J'apprécie beaucoup. Merci

Marc-André Dufresne

(Translated) We had excellent service on every visit for Millie to our cat, from adoption, to exams, surgeries, and euthanasia. The team is professional, attentive, courteous, takes all the time necessary to explain everything and advise us, up to spending 45 minutes on the phone to discuss treatment options and answer our questions. They were always ready to make room for us the same day for emergencies, and during euthanasia we were able to take all the time we wanted to say goodbye, and each step was clearly explained. I highly recommend, and a huge thank you to Dr Givogue and Dr Breton, as well as to all the technicians and receptionists who have been there for us, and for Millie, every step of the way. (Original) Nous avons eu un excellent service a chaque visite pour Millie notre chat, de l'adoption, aux examens, chirurgies, et l'euthanasie. L'équipe est professionnelle, attentionnée, courtoise, prend tout le temps nécessaire pour tout expliquer et nous conseiller, jusqu'à passer 45 minutes au téléphone pour discuter d'options de traitement et répondre a nos questions. Ils ont toujours été prêts à nous faire de la place la journée même pour les urgences, et lors de l'euthanasie nous avons pu prendre tout le temps qu'on voulait pour dire au revoir, et chaque étape à été expliquée clairement. Je recommande fortement, et un très gros merci à Dre Givogue et Dre Breton, ainsi qu'à toutes les techniciennes et réceptionnistes qui ont été là pour nous, et pour Millie, a chaque étape.

Francis Carbonneau

(Translated) It's been a little over 4 or 5 years now that I'm going to this place for our dog. Mostly, all the members of the team are kind. However, the justification for my 5-star rating is based on 2 people who have always been exceptional. First, Emilie at the reception who is always impeccable to welcome you as much on the phone as in person with his constant smile. And then, to our veterinarian Dre. Diana S.Maoli who offers a consultation that puts the welfare of animals and their master forward. Attentive to his patients and clients, his approach is gentle and comprehensive. Attentive to your questions, she will answer and explain her answers. She knows how to advise you and enlighten you in the various choices / possibilities of treatment / care if necessary. Thank you to your clinic and especially to you both who make our visits enjoyable. (Original) Ça fait maintenant un peu plus de 4 ou 5 ans que je vais à cette endroit-ci pour notre chien. Majoritairement, tous les membres de l'équipe sont aimables. Cependant, la justification de ma note 5 étoiles repose particulièrement sur 2 personnes qui jusqu'à ce jour ont toujours été exceptionnelles. D'abord, Émilie à la réception qui est toujours impeccable pour vous accueillir autant au téléphone qu'en personne avec son constant sourire. Et ensuite, à notre vétérinaire Dre. Diana S.Maoli qui offre une consultation qui met le bien-être des animaux et de leur maître de l'avant. Attentionné à ses patients et clients, son approche est douce et compréhensive. Attentive à vos questionnements, elle saura y répondre et vous expliquera ses réponses. Elle sait vous conseiller et vous éclairer dans les divers choix/possibilités de traitement/soin le cas échéant. Merci à votre clinique et particulièrement à vous deux qui rendent nos visites agréables.

Wai Siu

dr Plasse ,100%..

Minita Studio

Dr. Plasse is hands down the best veterinarian in town. He is knowledgeable, truly loves animals and he is good with them, he gives you clear informations and can also be very helpful in guiding you when having to take difficult decisions. I truly trust him with my pets. I personally didn't have such great experiences with the other vets at this clinic but I still go there to see Dr. Plasse.

moneymaker0886

(Translated) He sold me 2 packet of Antibiotic and several anti-pain syringe while my cat does not need it. They are thieves. In addition, the painkiller that sold me is completely useless. It has the effect of reducing the effects and absorption of the other 2 drugs that I needed. A drug with a crazy side effect list that my pet does not need. I would like so much to sue them. I am also sold antibiotics that my pet does not need for the problem he has. I bought them anyway, because you need a prescription to have them and they are used for something else. I will not give them to my pet today because he does not need them. They will be served for the good cause. (Original) Il m'on vendu 2 packet d'Antibiotique et plusieurs seringue d'Antidouleur alors que mon chat n'en a pas besoin. Ce sont des voleur. En plus, l'antidouleur qui mon vendu est complètement inutile. Il a pour effet de réduire les effets et l'absorption des 2 autres médicaments que j'avais besoin. Un médicament avec une liste folle d'effet secondaire que mon animal de compagnie n'A pas besoin. J'aimerai tellement pouvoir les poursuivre en justice. On me vend aussi des antibiotiques que mon animal n'a pas besoin pour le problème qu'il a. Moi je les ai quand même acheté, car il faut une prescription pour en avoir et elle servent à d'autre chose. Je ne les donnera pas à mon animal aujourd’hui, car il n'en a pas besoin. Elles seront servi pour la bonne cause.

adrian florea

(Translated) Unpleasant experience for my spouse at the walk-in with Dr V.Caso during a small emergency for our bichon, doctor very very very hurry despite $$$$ we paid (Original) Experience desagreable pour ma conjointe au sans rendez-vous avec Dr V.Caso lors d'une petite urgence pour notre bichon, docteure tres tres tres presser malgre $$$$ qu'on a payer

Ski Bum

(Translated) Dr. Plasse is the best. We have been going there for years and will never go anywhere else. Thank you to the whole team for your attention to our injured dog and your quick reactions ❤️ Nova will be better because of you (Original) Dr. Plasse est le meilleur. Nous y allons depuis des années et nous irons jamais ailleurs. Merci à toute l’équipe pour votre attention à notre chien blessé et vos réactions rapides ❤️ Nova ira mieux à cause de vous

Lyse Ouellette

Professional. Takes the time to explain the situation and offers options.

Lee-Ann Rattray

Very caring and knowledgeable staff. I would not bring my pets anywhere else! I have adopted from them as well, amazing program that truly cares for the animals. Above average!

Pascale Séguin

(Translated) Amazing I recommend Dc Plasse veterinaire who exercises with love and passion for me the best by far :) love story of Quinzo (puppy dogue de bordeaux) to come because it is so beautiful !!! (Original) Incroyable je recommande Dc Plasse veterinaire qui exerce avec amour et passion pour moi le meilleur de très loin :) histoire d'amour de Quinzo (chiot dogue de bordeaux) a venir car c'est tellement beau !!!

Monique Painchaud

Good experience overall.

OFFICIALMINAMUSIC

as you will notice all the incredible reviews involve Dr Plasse, he is truly amazing. WATCH OUT for the other vet Dr Valerie Caso, no explanations and absolutely no patience and she always has appointments available, I don't know why they have hired her.

pearshoe

(Translated) I love this place. I had to bring my cat because he was very sick and Dr. Julie Givogue did a gentle analysis. Excellent service from everyone who works there. Thank you (Original) J'adore cette endroit.J'ai du apporter mon chat car il etait tres malade et le Dr.Julie Givogue as fait une analyse tout en douceur. Excellent service de tout ceux qui y travail. Merci

Strippers In Montreal (Bachelor Party Planner)

Dr plesses is honestly the best and truly cares about our pets highly recommended going it’s so hard to find good vets now theses days they all only want our money and they don’t care about our babies! But here they do!!

Carole Bergevin

(Translated) Thank you to all the staff, receptionists, technicians and veterinarians Dr. Plasse and Dr. Breton ... Especially the latter who took his time to explain in detail before, during and after surgery Charlot .. .. No false hope and more in all financial honesty ... Thank you team (Original) Merci à toute l'équipe, les réceptionnistes, techniciennes et aux vétérinaires Dr Plasse et Dre Breton... Surtout cette dernière qui a pris tout son temps pour m'expliquer en détail l'avant, pendant et après la chirurgie de Charlot.... Pas de faux espoir et en plus en toute honnêteté financière... Merci l'équipe

Jay-Eff Michaud

Nice staff. They love animals and it shows.

Dominique Désilets

(Translated) I am always very happy with the service offered by Dr. Raymond Plasse. He answers all my questions and takes all the time I need. My dog Inouk has benefited from his services for about 10 years. I recommend it. (Original) Je suis toujours très heureuse du service offert par le Dr Raymond Plasse. Il répond à toutes mes questions et prend tout le temps nécessaire. Mon chien Inouk profite de ses services depuis environ 10 ans . Je vous le recommande.

Jean-Sebastien Lalande

(Translated) The staff are extraordinary. The price is very resonable. Above all we don't try to bamboozle you (Original) Le personnel est extraordinaire. Le prix est très resonable. Surtout on n'essaie pas de vous embobiner

Christopher Poulter

Always super helpful and friendly.

s d

Really empathetic doctor. All the animals there also looked really happy. My cat got better after.

Greg Dickie

I've been going to Dr Plasse for about 10 years even though there are very good vets just 5 minutes from my house. He is just better. I recently had an experience with one of the zoo where I got to witness the whole team working together and I have to say I was even more impressed. From the other vets to the techs to reception every body was on the case to help. They really just care about the fur-babies. Highly recommended.

Spreid _

Really great service when I had an emergency with my cat. The veterinarian was kind and took the time to come outside to assure me my cat was ok. Really terrible service when I went to her appointment to get her stitches taken out. I showed up on time. The sign on the door says "Please wait outside. Someone will come help you". So wait outside I did, for 25 minutes, as staff came and went through the door helping other people and no one acknowledged me. Finally I told a staff member that I wanted to make sure they knew I was there. She responded, "well did you call us to let us know?". No one told me to call and the sign said to wait..... So no I did not call. I told her I had been waiting outside for 25 minutes and she rudely told me that I could keep repeating that (I think I said it twice) but it wouldn't change anything. Why so hostile, I do not know. The vet is not a happy place for me after I had to put my young cat down last year. It is unfortunate that I was needlessly made to wait such a long time for a 2 minute procedure, and it is unfortunate that I was not treated with kindness when they realised they had made a mistake and forgotten me. Before today my review for this vet would have been 5 stars. I hope the blonde woman I spoke to is not a reflection of the rest of the staff here.

Stephanie Birnie

They were super friendly and helpful with my kitten and their prices couldn't be beat!

Jeanne Laurin

Friendly staff !

Roxanne Allatt

This is the only vet who took the time to explain to me what was happening to my cat, in a way that made sense and that did not pressure me to spend lots of money. They provide top notch care for animals, and also are reasonable with their prices. After hundreds of dollars spent elsewhere they finally found why my cat had allergies. I fully trust the staff here with my pet. Shop around as you like, you'll end up bringing your animal here in the end!

Kevin Patterson

Very professional. Nice staff.

Louis René Dussault

(Translated) They took care of my dogs for several years. Happy welcome (Original) Ils ont pris soin de mes chiens pendant plusieurs années. Bonne accueille

Johanne Moreau

(Translated) Always an impeccable welcome and efficient and courteous service. Dr Plasse has been our veterinarian for over 25 years and has followed all of our animals since that time with diligence, empathy and competence. . (Original) Toujours un accueil impeccable et un service efficace et courtois. Dr Plasse est notre vétérinaire depuis plus de 25 ans et a suivi tous nos animaux depuis ce temps avec diligence, empathie et compétence. .

Kenza Zemani

(Translated) If I could have put no star that's what I would have done !!! I prepared and informed myself as it should be of all the procedures to follow for my trip. I had my cat vaccinated for rabies and renewal of its vaccines 4 months before my departure. I asked them to fill in their vaccination book since information was missing and I made it clear that everything had to be in order for my trip. Two days before my departure and while I went to CFIA for the official signature of one of their veterinarian, the vaccination certificates were not in conformity !!! So I made another compulsory appointment before my trip, that is to say the next day. I called Lasalle veterinary hospital to let them know, they told me that the veterinarian was in consultation that they were going to call me back. After 1h30 waiting ... still nothing ... while time was playing against me. I called them back and told me they needed the vet who would come back later. Not having much time left I took the initiative to return with my cat since they had to scan his chip. This should have been done well before and is common practice among veterinarians. But they told me it was up to me to clarify it. They made me pay a $ 25 fee to complete 2 lines of form which I had to redo since the first was no longer good due to their non-compliant certificate of good health. They did absolutely nothing to help me get to understand the situation I was in! They make you believe that they know how it goes during a trip when not at all! They gave me false information saying that the cost of the form was $ 15 and since it is 7 pages long it would not be ready until the next day. The woman on reception formally told me that this cost and that of a simple certificate of good health. ... while a certificate of good health is given immediately. Finally I absolutely do not recommend them! It was the worst experience for me and an extra dose of stress before my departure !!! (Original) Si j'aurai pu mettre aucune étoile c'est ce que j'aurai fait!!! J'ai préparé et me suis informé comme il se doit de toute la marche à suivre pour mon voyage. J'ai fait vacciné mon chat pour la rage et renouvellement de ses vaccins 4 mois avant mon départ. Je leur ai demandé de bien remplir son carnet de vaccination puisque des informations étaient manquantes et j'ai bien précisé que tout devait être conforme pour mon voyage. Deux jours avant mon départ et alors que je me suis rendue à ACIA pour la signature officielle d'un de leur vétérinaire, les certificats de vaccination n'étaient pas conformes!!! J'ai donc pris un autre rdv obligatoire avant mon voyage c'est a dire le lendemain. J'ai appelé l'hôpital vétérinaire de lasalle pour leur en faire part, ils m'ont dit que la vétérinaire était en consultation qu'ils allaient me rappeler. Après 1h30 d'attente... toujours rien... alors que le temps jouait contre moi. Je les ai rappelé ils m'ont dit qu'ils devaient le vétérinaire qui rentrerait plus tard. N'ayant plus beaucoup de temps j'ai pris l'initiative du retourner avec mon chat puisqu'ils devaient scanner sa puce. Ceci aurait dû être fait bien avant et est pratique courant chez les vétérinaires. Mais ils m'ont dit que c'était a moi de le préciser. Ils m'ont fait payer un frais de 25$ pour remplir 2 lignes de formulaire que j'ai du refaire puisque le premier n'était plus bon dû à leurs certificat de bonne santé non conforme. Ils n'ont absolument rien fait pour m'arranger pu encore comprendre la situation dans laquelle j'étais! Ils vous font croire qu'ils savent comment ça se passe lors d'un voyage alors que pas du tout! Ils m'ont donné des informations mensongères en me disant que le coût du formulaire était de 15$ et puisqu'il est long de 7 pages il ne serait prêt que le prochain jour. La femme de la réception m'a dit formellement que ce coût et celui d'un simple certificat de bonne santé. ... alors qu'un certificat de bonne santé se remet immédiatement. Enfin je ne vous les conseille absolument pas! C'est la pire expérience pour moi et une dose de stress supplémentaire avant mon départ !!!

Ann Michaud

(Translated) Incredible service and what professionalism! (Original) Incroyable service et quel professionnalisme!

Azin Azari

They are really professional and fair price! We are really happy to find them

Aysegul Aksu

I am so happy to find a really good veterinarian in LaSalle. My girl was hurt and I was so worried about her. Both the veterinarians & staff were awesome, warm and professional. Finally I found a place to take good care of my dogs and cat.

Roger T.

I've been a loyal customer for 8 years and dr plasse is a good and gentle vet. But this year during the dog's annual checkup, I asked for an eye flush because the tear duct was blocked and he didn't do it and prescribed maxitrol instead. I paid $16 at the pharmacy for it and it didn't work. I called back within 2 weeks to tell them and asked why the flush wasn't done when I had requested it. It is a 25 min drive each way for me and didn't want to keep going back. If it had been done I wouldn't be stuck. The technician (male) was not nice and got me all upset over it and instead of offering to do it for free because I was just there, they just gave me a $16 dollar credit on my file. Fast forward to today, I used the credit to get some allergy pills for the dog, and they inform me that they don't want me to come back and take my business elsewhere due to the incident in March. Well, that's the most idiotic way to run a business, I was in the right, and I'm moving on. They can go to hell.

Élisa Noiseux-Provençal

(Translated) I do not recommend this clinic. If you have an emergency don't count on them to call you back. I left 2 messages every few days and never heard back. Also there are often errors on their invoices ... watch out for overcharges and ask for itemized invoices. Finally, when you get to talk to someone or get service and you are promised a return from them at x time ... don't take that for granted. I was to be called back last Tuesday. I followed up yesterday (Friday) and the secretary promised me a return before closing, no news, called back before closing and I was promised this Saturday morning and still no call. Very disappointing. (Original) Je ne recommande pas cette clinique. Si vous avez une urgence ne comptez pas sur eux pour vous rappeler. J’ai laissé 2 messages à intervalles de quelques jours et je n’ai jamais eu de retour. Aussi il y a souvent des erreurs sur leurs factures... faites attention aux surcharges et demandez des factures détaillées. Finalement, lorsque vous arrivez à parler avec quelqu’un ou avoir du service et qu’on vous promet un retour de leur part à x moment... ne prenez pas ça pour acquis. On devait me rappeler mardi passé. J’ai fait un suivi hier (vendredi) et la secrétaire m’a promis un retour avant la fermeture, pas de nouvelle, j’ai rappelé avant la fermeture et on m’a promis ce matin samedi et toujours pas d’appel. Très décevant.

Alexandra Di Sensi

They took such good care of my Harley boy. Amazing vet, thanks again. :)

Caroline Mayer

(Translated) Very bad experience! The people at the reception are great, but quite another experience with the veterinarian who showed no sensitivity and no comfort in the face of the situation. And even in front of children. (Original) Très mauvaise expérience! Les personnes à l'accueil sont super, mais tout un autre expérience avec la vétérinaire qui n'a démontré aucune sensibilité et aucun réconfort devant la situation vécue. Et même devant les enfants.

Karine Senecal

(Translated) Super service very professional and my taz thank you for his stay really had good treatment following his accident. (Original) Super service tres professionnel et mon taz vous remercie pour son séjour vraiment eu de bon traitement suite a son accident.

Adele c.

(Translated) Nice clinic, very welcoming reception staff. On the other hand, I strongly advise against Dr V. Caso. No empathy, very stupid and cold, thinks himself above everyone. Anyway, a little advice, when you call for an appointment, insist on meeting another veterinarian. In addition, a very expensive clinic, I did a consultation for a scaling + extraction of 4 of my dog's teeth: $ 1,600! And I was pressured to take an appointment with them (quite unpleasant) I had the same procedure done elsewhere for $ 470. (Original) Belle clinique, personnel à la réception très accueillant. Par contre, je vous déconseille fortement le Dr V. Caso. Aucune empathie, très bête et froide, se pense au-dessus de tout le monde. Bref, petit conseil, lorsque vous appelez pour un R-V, insistez pour rencontrer une autre vétérinaire. De plus, clinique très dispendieuse, j'ai fait une consultation pour un détartrage + extraction de 4 dents de mon chien: 1 600$! Et on me mettait de la pression pour que je prenne un R-V avec eux (assez désagréable) J'ai fait faire la même intervention ailleurs pour 470$.

Chia Li Wang

My kitten has to get her vaccine in two different week, we got to pay $78 the first examination, we thought it was a yearly overall one. But today, for our second shot of the vaccine, not long after, we got charged $81 for another examination, it doesn't really make sense to us since we already got the examination not long ago. We complaint to the receptionist saying that my kitten already got the exam and approved for the vaccine and sort and they just told us to complain elsewhere.

Nathalie Cardinal

(Translated) Professionals and attentive service. (Original) Professionnels et service attentionné.

Stephanie Lessard

Thanks for taking care of my Yoda!! The team is amazing. I couldn’t get an appointment anywhere else in lasalle, but luckily you guys were able to fit us in!! I’m almost glad as this will be my vet from now on!! Merci mille fois à Dre. Breton et à toutes l’équipe!! ❤️❤️❤️

Christine Vanier

They dont care about your animal. All they care about is the exam fees thwy want to charge you and want to push you to bring your animal in for a check up so they can charge you instead. Never going there again.

Daniella

All my pets go here! I wouldn’t trust any other place honestly. My dog Romeo has had two surgeries performed here one for a full teeth extraction due to his breed and being a senior dog. They took the best care of him and called me several times to let me know how it was going it meant a lot since I was so worried! Their price was fair for all that had to be done as well. He made a full recovery and is a completely new dog and is still thriving. Thank you to all the staff and doctors here for having compassion and caring for our fur babies. I highly recommend this vet to everyone.

Therrien Maurice

(Translated) We went yesterday urgently to euthanize our cat Billy, everything was done professionally, I was able to attend the euthanasia and then we were able to me and my wife to stay alone for a while with our cat in the room. Thank you very much for your empathy and professionalism. (Original) Nous sommes allés hier en urgence pour euthanasier notre chat Billy ,tout s'est fait de façon professionnelle,j'ai pu assister à l'euthanasie et ensuite nous avons pu moi et ma femme rester un moment seul avec notre chat dans la salle.Merci beaucoup pour votre empathie et votre professionnalisme.

Rob Bailey

Always a pleasure with Dr. Raymond Plasse however do not waste your time with Dr. Valerie Caso. Careless attitude as well as arrogant technicians.

Gloria Piccioni

If you cherish your pet, then take him here. You can rest assured that your beloved companion(s) will be very well taken care of. The staff are extremely professional and understanding. They take the time to answer your questions and they explain things in a very clear way. I am so happy with the treatment my dog received at this wonder clinic. I highly recommend Hopital Vétérinaire LaSalle.

Josée Simoneau

(Translated) Excellent service from the whole team! Do not hesitate to trust them! Good continuity and long life at this hospital (Original) Excellent service de toute l'équipe! N'hésitez pas à leur faire confiance! Bonne continuité et longue vie à cet hôpital

Dhaley

I recently had to put my sweet Harley to sleep ???? if there is a dog heaven he is definitely there. This is definitely one of the hardest things I have ever done. He was my saviour for over 15 years. Erica, one of the technicians was so kind and caring. She talked through the procedure and arranged it so my son and daughter could be with me. I wanted to also thank Dr Plasse for his kindness to Harley and my family. It means a lot to us that Dr Plasse and Erica were there for us. I hope I never have to do this again, but if I or anyone else I know was in the same situation, I would recommend highly.

Meagan Charette

This clinique has been extremely unprofessional and my entire experience with them has been horrible. I want to precise here that I never wrote a negative review in my life and the only reason I'm taking the time to do so is because I am extremely concerned about their behaviour. It all started when I brought my dog to the vet for an ear problem and they pointed out that he had some irritation on his paws. They prescribed me meds, which I gave to my dog, without question, as they recommended. Two days later my dog starts having tremours in his legs and seemed to be in pain when walking. As a pet owner, you know when your dog is behaving differently and he is not being himself. In such, I was extemely concerned and I rushed him to the vet. The vet did not take me seriously and said it was nothing alarming and gave my dog some benadryl. I want to precise here that I asked the vet if the medication I had been giving him could be the cause of his behaviour. She said it was impossible that this medication would result in these side effects. Very reluctant of this affirmation, I decided to do my own research. I found out that the drug I had been giving my dog (vanectyl-p) was a type of steroid and that there were in fact many possible side effects such as, and I quote "drowsiness, sluggishness, tremors..". Against my better judgement, I still did at the vet prescribed because I trusted them. The next day my dog was still in pain and now he could barely walk, the benadryl had not helped one bit. And so again I rushed him to the vet. This time, they seemed concerned. They did x-rays, blood tests, which all came back perfectly normal. They suggested I leave my dog at the vet since it was the weekend and I would be unable to reach them sunday if he was not well. Afraid for my dog, I left him in their care because who would take better care of my dog than a professional right? I received a call from the vet on Monday saying that they thought my dog could maybe have a disease called myasthenia gravis. The vet seemed completely unsure of her statement but still decided to give my dog more steroids, this time cortizone because if he in fact had that disease, he would need these meds, and they strongly insisted I keep giving him cortisone and pain killers. She said cortisone could only help my dogs case. At this point, I started becoming extremely concerned. When I went to pick up my dog on Monday he seemed even worst than when i left him, he could not get up on his own and seemed overdrugged. He was skinner that usual and it honestly made me cry to look at him. Thinking back on this whole situation, that my dog started having trouble 2 days after taking new meds, that they had no certainty at all about his condition, that my dog is only 1 year old and was perfectly healthy before taking these meds, I went against their advice. I took my dog home, cut all the meds to see how he would recover on his own until I got the results from the second set of blood tests (required to diagnose myasthenia gravis). Day by Day he was getting better, stronger, more and more able to walk on his own. 1 week later the vet calls with the results, turns out my dog does not have myasthenia gravis. Concerned she advises me to stop giving him cortisone as this would be extremely harmful for a dog that did not have the disease. Good thing I did not listen to them right? What if I had trusted them and given him the meds? Their behaviour is honestly ridiculous and so unprofessional. We are supposed to be able to trust the care of our animals to these people and all they did was make my dogs condition worse. Everyone makes mistakes, but at least have the dilligence to exhaust all options before prescribing harmful drugs to a pet when it might not be necessary. I am honestly shocked about this whole situation. I wouldn't recommend this vet to anyone.

Mylene Foster

(Translated) I highly recommend this clinic. my dog had to undergo a TPLO which was done by doc Plasse following a tear in the cruciate ligaments. His service was professional, human and very efficient, my dog is in perfect health due to their great expertise. The post-operative follow-up has been great and their team is amazing. The quality of their service demonstrates their love for animals. (Original) Je recommande fortement cette clinique. mon chien a dû subir une TPLO qui a été fait par doc Plasse suite à une déchirure des ligaments croisés. Son service a été professionnel , humain et très efficace mon chien est en parfaite santé du à leur grande expertise. Le suivi postopératoire a été formidable et leur équipe est incroyable. La qualité de leur service démontrent leurs amour pour les animaux.

Wai-Chi Sun

I brought my sick old cat there for her next great adventure. The staffs are really warm and caring, they really makes me feel better. Thank you.

gouron pierre

(Translated) Super good service (Original) Super bon service

Katrine D'Errico

Amazing and friendly staff, the only one I trust with my pets. Highly recommend.

Annette G

Always have great service

lisa murphy

I brought my cat Daisy here in December and unfortunately had to make the difficult decision to have her euthanized. The team at this clinic was wonderful. From the receptionist to the technician's to the vet, I cannot thank them enough for their sympathy and compassion on that difficult day. I received a beautiful sympathy card in the mail signed by the team. I would highly recommend this vet to anyone and when I am ready for a new companion I will definitely be back. Thanks to all of you.

Ryan Baxendine

My mother-in-law phoned them on Wednesday to book a set of shots for her cat. The appointment was confirmed for Friday. Yesterday evening they called to let her know she needed to provide a credit card for a $25 hold in order to keep the appointment. (Credit cards are not supposed to be taken over the phone). As it was our card she would use, she had to wait to get our card details but stated she would pay in person when she arrived. She explained this over the phone and was told that was alright. This morning, they called again to tell her they had cancelled her appointment because she “gave a story” and that “someone else needed to see the vet more”. If it was an emergency, that should have been relayed to her, as I can understand if a vet needs to be taken away from an appointment to deal with a very sick case. The woman’s response: “it doesn’t matter”. I am in absolute awe. I cannot believe they would cancel like this and then have the audacity not to book her a new appointment. “I’m sorry ma’am but this is too bad” was the woman’s response. This behaviour is outrageous, rude and blatantly unprofessional. The woman was extremely rude on the phone. If this is how they treat the owners, imagine how they treat your pet. We will NEVER be coming to this vet again and I strongly encourage anyone else who might consider booking with them to do the same.

Benoit Gagnon

(Translated) We have 4 cats and a dog. This clinic has always been able to take good care of our little family, which, sadly, has had its share of health problems. We are always welcomed by the staff, and veterinarians are always very attentive. Thank you for taking care of our loves as well. (Original) Nous avons 4 chats et un chien. Cette clinique a toujours su prendre bien soin de notre petite famille qui, malheureusement, a connue son lot de problème de santé. Nous sommes toujours bien accueillis par le personnel, et les vétérinaires sont toujours très attentionnés. Merci de prendre soin de nos amours ainsi.

Google Customer

Usually tend to only one problem at a time even if your pet might have another problem. So they get you to pay a $75 fee twice. They often leave out details a pet owner should know. Also watch out they don’t bill you for products not received. After all that they still show no comprehension of the situation and will send you elsewhere because of their errors. Better vets elsewhere... Don’t be fooled by the building they bought it by charging people several times when some things should have been done right away. Also some of them rude and aragant including the owner. No Doctor Pol....!

Susan Franche

Dr Plasse is the best vet. I have already referred 3 different friends to him and 1 of my friends went to 2 different vets and spent over $2000.00 and they still didn’t solve the poor dog’s issue. 1 visit to Dr Plasse and yes after 2 months this dog had diarrhea no longer had any longer and yes was very responsible cost as well. My own dog today I brought because of diarrhea and cost me $101.00 anywhere else would have been much more expensive. Thank you you are an amazing vet and your team as well and your staff as well. Thank you for being their for our furry friends

Alexandre Handfield

(Translated) Excellent service. I recommend ! (Original) Excellent service. Je recommande !

Beatrice O'Donnell

I am so touched by the clinic. They were so good and kind with my cat Nayla. After she passed they sent me a sympathy card.

JiaMing Liu

Friendly, professional and responsible

Danielle Lamoureux

(Translated) The best ! Professional and above all human! It's been my clinic for 35 years! ???? (Original) Les meilleurs ! Professionnel et surtout humain ! C'est ma clinique depuis 35 ans ! ????

Sam A.

(Translated) They work well, they work quickly, they are courteous, the prices are good ... what more can I say! (Original) Ils travaillent bien, ils travaillent vite, ils sont courtois, les prix son bons... que dire de plus!

Marie-Violette Saulnier

(Translated) I WAS RECEIVED IN AN EMERGENCY FOR MY CAT WHICH FINALLY HAD TO BE EUTHANASIA AND IT WAS GENTLE AND CALM EVEN IF WE ARE IN THE "COVID19" PERIOD. THANKS TO THE VETERINARY WHO TAKEN THE TIME AND PATIENCE TO RECEIVE ME !!! (Original) J'AI ÉTÉ REÇUE EN URGENCE POUR MON CHAT QUI FINALEMENT A DÛ ÊTRE EUTHANASIÉ ET CELA S'EST FAIT EN DOUCEUR ET CALMEMENT MÊME SI NOUS SOMMES DANS LA PÉRIODE DE "COVID19". MERCI AU VÉTÉRINAIRE QUI A PRIS LE TEMPS ET LA PATIENCE DE ME RECEVOIR!!!

Lucie Gagne

(Translated) Very good service and the employees are very nice. (Original) Très bon services et les employés sont très gentil.

claudine payette

(Translated) I have been a client for about 13 years and have always been very satisfied. My old baby Coco had allergies so I practically had a subscription and each time I got good advice. I recommend it! (Original) Je suis cliente depuis environ 13 ans et toujours été très satisfaite. Mon ancien bébé Coco faisait des allergies alors j'avais pratiquement un abonnement et chaque fois, on m'a bien conseillé. Je vous le recommande!

S Laframboise

(Translated) THE veterinarian par excellence ???? I have great confidence in the whole team! They are honest, professional, fast and offer one of the best services for our boyfriends ???? ???? They stand out for their valuable advice over the phone and of course in person. The only place I know who, after the visit, make one to two follow up to find out how the animal behaves. Very valuable as a business value ???? Highly recommend (Original) LE vétérinaire par excellence ???? J’ai une très grande confiance en toute l’équipe! Ils sont honnêtes, professionnels, rapides et offre l’un des meilleurs services pour nos petits ami ???? ???? Ils se démarques par leur précieux conseils au téléphone et bien sûr en personne. Le seul endroit que je connaisse qui, après la visite, font un à deux suivi afin de savoir comment se comporte l’animal. Très très précieux comme valeur d’entreprise ???? Highly recommend

Fr Boucher

(Translated) Very satisfied to have made this choice for my big cat. It is the approach and the welcome that, after competence, often make the difference. Courteous and efficient staff, animal care technicians with very keen knowledge who are on hand to give us good information and veterinarians who like to take their time. We feel the passion for animals. (Original) Bien satisfaite d'avoir fait ce choix pour mon gros chat. C'est l'approche et l'accueil qui, après la compétence, font souvent la différence. Personnel courtois et efficace, techniciens en soins animaliers avec des connaissances bien aiguisées qui sont au-devant pour bien nous renseigner et des vétérinaires qui aiment prendre leur temps. On ressent la passion pour les animaux.

yinan ji

(Translated) Fast service, reasonable fees! Thank you very much Dre.Moali and all the workers of the clinic, I do not know all your names, but I will never forget your support and passion. He's the best veterinarian. (Original) Service rapide, frais raisonnable! Merci beaucoup Dre.Moali et tous les travailleurs de la clinique, je ne connais pas tous vos noms, mais je vais jamais oublier votre support et passion. C'est le meilleur vétérinaire.

Francine Parent

Always such great care for our pets.

Simon Ohayon

(Translated) Very good welcoming and warm service. Our puppy has been here from the start. All the staff are very thorough, they take the time to listen to your questions and offer advice. They offer evening appointments for those who work late. Affordable price. Thank you! (Original) Très bon service accueillant et chaleureux. Notre chiot est venu ici depuis le début. Tout le personnel est très minutieux, ils prennent le temps d'écouter vos questions et offrent des conseils. Ils offrent des rendez vous la soirée pour ceux qui travaillent tard. Prix abordable. Merci!

Marie Rheault

(Translated) Yesterday I had my dog euthanized my 15 year old friend, they allowed me to have his 14 year old brother present. It was done with gentleness, respect and human warmth. My grief will be easier. A big thank you! (Original) Hier j'ai fait euthanasier mon chien mon ami de 15 ans,ils m'ont permis que son frère âgé de 14 ans soit présent.Ça c'est fait avec douceur,respect et chaleur humaine. Mon deuil sera plus facile.Un gros merci!

Myriam Grenier

(Translated) The best team. Dr Plasse is caring, gentle and so understanding! We feel confident and in good hands! (Original) La meilleure équipe. Le Dr Plasse est attentionné, doux et si compréhensif! On s'y sent en confiance et entre bonnes mains!

Myriam Grenier

(Translated) The best team. Dr Plasse is caring, gentle and so understanding! We feel confident and in good hands! (Original) La meilleure équipe. Le Dr Plasse est attentionné, doux et si compréhensif! On s'y sent en confiance et entre bonnes mains!