Reviews of Clinique Vétérinaire Ville-Émard (Veterinarian)

Michael Lesperance

(Translated) I am going there for any appointment for my dog. This is also where I buy his food. They encourage us to buy their food saying that if the dog doesn't like it, etc., we can exchange it for another as long as it's not used too much. So I bought a 22 lb gastrointestinal puppy bag for $ 170. Unfortunately my dog is constipating with this food. I ask if possible to exchange it and I am told that only the small bags are exchangeable. Next time, says it with wasting nearly $ 200 on food. (Original) Je vais la pour tout rendez-vous pour mon chien. Cest ici aussi que j'achete sa nourriture. Ils nous encourage acheter leurs nourriture en disant que si le chien aime pas, etc, on peux l'echanger pour un autre tant que c'est pas trop utilisé. Alors j'ai acheter un sac de gastrointestinal puppy le 22 lb a 170$. Malheureusement mon chien constipe avec cette nourriture. Je demande si possible de l'echanger et je me fait répondre que seulement les petit sac sont exchangeable. Next time, dit le avec de faire gaspiller près de 200$ en nourriture.

Laurie Durand (3Ldurande)

(Translated) The service I got there for my cat was a bit expensive compared to other places I found ... otherwise I mostly go there for food mainly (Original) Le service que j'ai eu là bas pour mon chat était un peu cher comparé à d'autres places je trouvais...sinon je vais surtout là pour la bouffe principalement

Eric Deschambault

(Translated) Excellent service, my cat was very sick and is now doing very well. The place is very clean and modern. They also sell specialty food. (Original) Excellennt service, mon chat était très malade et il va maintenant très bien. L'endroit est très propre et moderne. Ils vendent aussi de la nourriture spécialisée.

Karolina Strychaluk

To the Doctor and the Staff at Clinique Vétérinaire Ville -Emard We'd like to thank Dr. Cloutier and the Staff for your care of Mimi on that difficult day. Thank you for your professionalism, dedication and above all for your kindness and understanding. We contacted the the clinic many times before we finally decided that it's time for Her to go. And you always answered all of our questions with patience and compassion. We really appreciate your support and the comfort you provided. It made our loss easier and that difficult day bearable. We were happy to have 17 and a half wonderful years with the most spoiled cat in the universe. Mimi 21.01.2001-13.06.2018 Warmest regards, Elisabeth and Karolina Strychaluk Ps. If I had another cat he/she would definitely be lucky to be your patient/friend ...also your card was greatly appreciated, Again, thank you All so much.

Lucile Geffard

(Translated) $ 374 less I'm still not reassured ... The vet didn't check on my dog. I had to look for it myself and tried to show him what so I was talking to him (small bulb of black hair at the root in areas, red irritation on the buttocks, the skin turning black). My chowchow has a lot of hair so it is not immediately detectable ... Well, if with a little attention! In short, my dog is less and less hairy, I came for fear of alopecia x and I really had no response to all of these symptoms. In addition, I was sold a basic shampoo as a treatment with its anti-parasite, just to inflate the bill. Anyway I wasn't going back and if I were I would avoid you ????‍♀️ even if you think it's an emergency and there is only room there ... You will surely be disappointed. (Original) 374$ en moins je ne suis toujours pas rassuré... La vétérinaire n’a pas ausculté mon chien. J’ai du chercher moi même et essayé de lui montrer ce donc je lui parlais (petit bulbe de poil noir à la racine par zone, irritation rouge sur les fesses, la peau qui noircie). Mon chowchow a beaucoup de poil donc pas tout de suite détectable... Enfin si avec un peu d’attention ! Bref mon chien a de moins en moins de poil, je suis venu par peur d’une alopécie x et je n’ai vraiment eu de réponse à tout ces symptômes. De plus on m’a vendu un shampoing basic comme traitement avec son anti-parasitaire, histoire de gonfler la facture. Bref je n’y retournais pas et si j’étais vous j’éviterais ????‍♀️ même si vous pensez que c’est une urgence et qu’il y a seulement de la place là-bas... Vous serrez sûrement déçu.

Leila Duclos

(Translated) Good vet (Original) Bon vétérinaire

Diane Morin

(Translated) Wanted to charge me double the price to euthanize my animal and I was a client with them. When I called back to cancel the RV they had the nerve to ask me if they should put my deceased animal on file. I replied not deceased yet but later this evening. What a lack of tact. (Original) Ont voulu me charger le double du prix pour euthanasier mon animal et j'étais cliente avec eux. Quand j'ai rappelé pour annuler le RV ils ont eu le culot de me demander s'ils devaient inscrire décédé au dossier de mon animal. Je leur ai répondu pas décédé encore mais plus tard ce soir. Quel manque de tact.

M Marte

WOW how Honest is this Place....They took down my bad review.... This Vet Death Shop Almost killed my Shitzu and where clueless on what they where doing. My Dog has a small meat ball on his tail from maybe from him getting bit by something and picking at it with his teeth so it healed weirdly and cause it to grow with a small meat ball(NON MALIGNANT) and we wanted to see if we can get something to burn it like a mole or cut it off(The Lump of Meat) But my 2 year old stepped on his tail and dead on the lump so it was hurting him this is why i took him there,But before it did not bother him in anyway... They started pocking it with a needle trying to get some blood out and Never gave my dog anything for the pain and charged us 70$ and send us on our way,My dog was in noticeable pain so we took care of him and got some natural ointment to put on the Needle stab wounds from the needle....And now is fine and his Old self again :D Conclusion:This place is a Death shop and I do not recommend it to anyone and to be dishonest and remove bad reviews to hide the truth....is just scary....Just imagine the other things they have removed...... If i could i wouldn't even give them one star,They deserve NONE.

Caroline Marquis

(Translated) Competent and friendly team. Thank you (Original) Équipe compétente et sympathique. Merci

Jérémie Gabourg

So far so good! The staff was pleasant and VERY patient with my extremely hyper dog. I'm sure other people have their reasons for the bad reviews but I haven't experienced any pushy sales pitches, careless treatments, etc.

George Pagakis

I have been to this clinic for my cat and they are very professional and compassionate people. Excellent care and friendly staff. Dr. Cloutier in my opinion is one of the best doctors I have met. He has taken amazing care of my 3 cats and dog. I find it very alarming when I see reviews about price being expensive. All I can say is medical facilities don't come cheap, there is a huge investment in equipment and staff, and maintenance. Try going to a clinic for humans and see it's double the price. We love our animals and one should think before adopting one as animal Care doesn't come cheap and they do their best to save them from harm's way. I really recommend this place to anyone who wants proper care for their pets. One should ask how much before they give a bad review because they feel this place is overpriced. I read some reviews that where plain mean and I am sure if they spoke with Dr Cloutier he would have easily resolved any issues. Thanks for taking care of my pets ????

Natacha Migneault

(Translated) It's beautiful, it's new and it's expensive ... We keep going because we are well served and because of the proximity (Original) C'est beau, c'est neuf et c'est cher... On continue d'y aller parce qu'on est bien servi et à cause de la proximité

tyler windecker

Great staff.

Caroline Tremblay

(Translated) Receptionist who lets himself be moved comments, not reliable (makes me move for nothing), all they seem to want is empty your wallet. They tried to make me believe that we had to start all over again with 0 because I moved recently even though they have the complete and detailed record of the other veterinarian. We still talk about $ 800 of exam and blood test to start again for nothing because a blood test remains a blood test. AVOID ABSOLUTELY FOR THE HEALTH OF YOUR ANIMALS AND PORTFOLIO. (Original) Réceptionniste qui se permet des commentaires déplacés, pas fiable (me fait déplacer pour rien), tout ce qu'ils semblent vouloir c'est vider votre portefeuille. Ils ont essayé de me faire croire que il fallait tout recommencer de 0 au niveau des soins vu que j'ai déménagé récemment même s'ils ont le dossier complet et détaillé de l'autre vétérinaire. On parle quand même de 800$ d'examen et prise de sang a recommencer pour rien car une prise de sang reste une prise de sang . A EVITER ABSOLUMENT POUR LA SANTÉ DE VOS ANIMAUX ET PORTEFEUILLE.

Line Renaud

(Translated) Excellent service, professionalism, very competent veterinarians (Original) Excellent service, professionnalisme, vétérinaires très compétents

ᓂᑯᓚ NDup

(Translated) Very good staff, clean, and organized. But a bit expensive. (Original) Très bon staff, propre, et organisé. Mais un peu cher.

Océane L'Heureux

(Translated) Annual reviews, vaccines and leukemia tests for cats are 25% more expensive than in the Verdun and Lasalle clinics. (Original) Les examens annuels, vaccins et test de Leucémie pour chats sont 25% plus chers que dans les cliniques de Verdun et Lasalle.

Michel KM

Clinic is neat and tidy, staff is knowledgeable, prices are a touch hefty but your experience may vary.

Kyle Diamond

To begin, there should be a way to give 0 stars. The owner of this vet is a real crook and seems to think that they can get away with charging $64 to cut our 2 dogs nails (might I add, small dogs) without telling us the price. When I called and asked for the owner to call me back (my fiancé was the one who took them and was floored after the nails had been cut and was given the total), obviously he/she never did. The woman I even spoke to admitted that we should have been told before hand. To make things worse, we had this done no more than 2 months ago there where we paid $25 for both dogs! They seem to use a common excuse across the board with other reviews that they can't find us in their system. Sorry, this is BS! I expect a response by Monday as to how you think you can get away with charging $64 for 5 minutes of work... this wasn't surgery here!

Catherine Éloïse Beaudry

(Translated) The staff is friendly and knowledgeable. The clinic is clean and classy. All this has a price that is reflected in a slightly salty bill. We see that the clinic is following the gentrification trend of the neighborhood. (Original) Le personnel est sympathique et compétent. La clinique est propre et chic. Tout ça a un prix qui se reflète dans une facture légèrement salée. On voit que la clinique suit la tendance de gentrification du quartier.

L-P Dex

(Translated) Attentive staff! (Original) Staff attentionné!

Laura Fidget

Extremely disappointed with the service at the Clinic. I brought my animals here when they were younger and it was wonderful, however the current staff is very unpleasant. Very rude, and completely unaccommodating to their clients. When making an appointment, the women was extremely rude while I was trying to explain to her what was happening. I understand a cancellation fee, however my sister was meant to bring the pet, she lost track of them time with work, and received a call that he appointment had been cancelled, which granted she was late but now has has no appointment and has to pay a 75$ fee even though she could have been there in 5 minutes had the woman asked or bother to care at all. It is a scam, she didn't offer anything to make it for it, or try to make another appointment or try to have her come in. Completely unaccommodating. Life happens, and this doesn't feel like a vet that is willing to help the community at all. They speak money and that is it. It's not even like you are talking to someone who is friendly, and understanding. Just rude and condescending.

Gilles Morin

(Translated) Like many on this page I found the Vet to be more interested in testing my dog $ 1,000 and selling me food. The only thing they do to my dog is probe his heart to tell me that he has a heart murmur but he has trouble breathing so there could be something else! Her overweight seemed to me more like a bloated belly than just fat and she had kind of a stye on one. runny eye he never touched my dog nor look at his eye. No initiative I had a lot of dogs because I was breeding them and I have never seen a vet not being able to treat a pimple on one eye or being able to give me an idea of these respiratory problems without spending 1,000 test $$. I'm sorry but I'm looking for a good old country veterinarian who is able to recognize a problem without emptying my wallet! I understand that tests are needed but there are things that go without saying like a little ointment for his eye maybe when I have a stye my doctor does not send me to the hospital take tests he prescribes me an ointment, but first of all he takes the trouble to look. (Original) Comme plusieurs sur cette page j'ai trouvé que le Vétérinaire était plus intéressé à faire $ 1,000 de test à mon chien et me vendre de la nourriture . La seule chose qu'ils on fait à mon chien c'est lui sonder le coeur pour me dire qu'il a un souffle au coeur mais il a de la misère è respirer donc y pourrait tu y avoir autre chose ! Son embonpoint mon semble plus à un ventre gonflé que juste de la graisse et elle avait un genre d'orgelet sur un . oeil qui coule il n'a jamais touché à mon chien ni regarder son oeil . Aucune initiative j'ai eu beaucoup de chien car j'en faisait l'élevage et jamais je n'ai vu un vet ne pas être capable de soigner un bouton sur un oeil où pouvoir me donner un idée sur ces problème respiratoire sans passer 1,000 $$ de test. Je regrette mais je me cherche un bon vieux vétérinaire de campagne qui est capable de reconnaitre un problème sans me vider le portefeuille ! Je comprend qu'il faut des test mais il y a des choses qui vont de soit comme une petite onguent pour son oeil peut être quand j'ai un orgelet mon médecin ne m'envois pas à l'hôpital passez des tests il me prescrit un onguent, mais avant tout il prend la peine de regarder .

Nico C

I have been here multiple times with my cat and the staff has been incredible everytime. The technician Matthew Ouimet and Dr Gosselin are extremely nice and helpful. They seem to genuinely care about your pets well being and I would recommend anyone to visit this Clinique for your animals.

Serge Fortin

(Translated) serge fortin of the Gagné group, five cats for six years, one of which you advised us to adopt. See you Wednesday 11:00 on July 17, cancellation at 10:50 ??? Not professional and at all. (Original) serge fortin du groupe Gagné, cinq chats depuis six ans dont une que vous nous avez conseillé adopter . Rendez vous mercredi 11:00 le 17 juillet , annulation a 10:50 ??? Pas professionnel et du tout .

Giovanni

(Translated) My dog suffered from skin allergies I brought him there to see I spoke with Mr. Cloutier I tell you 0 EXPERIENCE he did not know what to do for a skin disease He was almost dead (Original) Mon chien souffrait des allergies de la peau je l'ais amener la pour voir j'ai parler avec Mr.Cloutier je vous dit 0 EXPÉRIENCE il savait pas quoi faire pour une maladie de la peau Il était presque mort

Teodora Pecingina

All the techs, receptionists and vets are absolutely amazing, both with us and our pets. They explain everything they do and why, allowing you to understand and partake in the decision making. We have been with them for 2 years and will definitely keep with them for a long time.

Andrew Sikora

This place is the definition of a scam vet clinic. Do not take your pet here. They will quote you a price before your pets exam but constantly insist on doing test during the exam that can triple the price without notifying you first. They tested my 2 month old kitten for feline leukemia (costly). After the test came back positive we were told to start considering putting her down (upwards of $800). After getting a second and third opinion we learned that any reasonable vet would never test a kitten under 6 months due to a high false positive rate. This place does not hesitate to put down healthy animals to make a profit. Do not go here.

Serge Thibodeau

(Translated) I regret not having come to consult these comments here before going to visit. The receptionist lacks a lot of professionalism, at her age it is surprising and and unfortunately, too late to change. The technician seems in depression, bad energy and makes you feel like a number ... the technicians are the only person I found professional there, she starts in the middle, going to work somewhere else. The veterinarian passed like a breeze ... never seen again in 4 meetings. Anyway, don't go there ... I feel like all they want ... is that you empty your wallet ... when you are told go to borrow from the bank ... that's so ! I could say more, but hey, don't waste your time there! ... my experience dates from before February 25 lol (Original) Je regrette de ne pas être venu consulter ces commentaires ici avant d'aller visiter. La réceptionniste manque beaucoup de professionnalisme, à son âge c'est surprenant et et malheureusement, trop tard pour changer. Le technicien semble en dépression, mauvaise énergie et te fais sentir comme un numéro...les techniciennes sont les seules personne que j'ai trouvé professionnelle là bas, elle commence dans le milieu, aller travailler autre part. Le vétérinaire est passé comme un coup de vent...jamais revu en 4 rendez-vous. Bref, aller pas là..j'ai l'impression que tout ce qu'ils veulent..c'est que tu vides ton porte feuille...quand tu te fais dire va emprunter à la banque..c'est bof! Je pourrais en dire plus, mais bon, perdez pas votre temps là bas!...mon expérience date d'avant le 25 février lol

Hélène Valois

(Translated) I called today for an emergency because my 20 year old cat was dying. This cat already had a file at this clinic. Impossible to pass between two appointments for euthanasia. The only space available was on avenue du Parc. I live in Ville -Emard and walking up to avenue du Parc with a dying cat is not human. Fortunately, I found a clinic that agreed to take him urgently, these people were very understanding. I would never recommend the Ville-Emard clinic, they are only there to make money. (Original) J'ai téléphoné aujourd'hui pour une urgence car mon chat de 20 ans était mourant. Ce chat avait déjà un dossier à cette clinique. Impossible de passer entre deux rendez-vous pour une euthanasie. La seule place disponible était sur avenue du Parc. J'habite à Ville -Emard et se promener jusqu'à avenue du Parc avec un chat mourant ce n'est pas humain. J'ai heureusement trouvé une clinique qui a accepté de le prendre en urgence, ces gens-là ont été très compréhensifs. Jamais je ne recommanderais la clinique de Ville-Emard, ils ne sont là que pour faire de l'argent.

Hans Méthot

(Translated) Last April, we contacted them urgently, they refused to see my cat and 30 minutes later he died. I put a star because I had no choice. (Original) En avril dernier, nous les avons contacté d'urgence ils ont refusé de voir mon chat et 30 minutes plus tard, il est décédé. J'ai mis une étoile car je n'avais pas le choix.

Stephane Gagne

(Translated) Super nice welcome. The vet was kind and professional and he treated my cat promptly. The price was resonable. I recommend this establishment Thank you Stephane (Original) Super bel acceuil. Le vétérinaire était gentil et professionnel et il a traité mon chat rapidement. Le prix était resonnable. Je recommande cet établissement Merci Stéphane

Maude Richard

(Translated) I had the worst service at this clinic !! I was given a false diagnosis for my kitten who was in respiratory difficulty. The veterinarian tried to invent for me that my kitten had an object stuck in the belly and that it was the cause of his breathing difficulty. She tried to sell me anti-vomitives at 80 $ and mounted me a $ 3,600.00 surgery bill !!! I left the clinic very stressed and went for a second opinion. Finally, the diagnosis that fell is that my kitten with Feline Feline Infectious Peritonitis, a fatal and incurable disease !! I just can't believe it !!!! Now I had to have my kitten eutanasized because the disease was too advanced. Which might not have been the case if we had a good diagnosis from the start! With all the stress that these scammer vets have caused us, I don't even recommend it to my worst enemy !! (Original) J'ai eu le pire service à cette clinique!! On m'a donné un faux diagnotique pour mon chaton qui était en difficultée respiratoire. La vétérinaire a essayé de m'inventer que mon chaton avait un objet coincé dans le ventre et que c'était la cause de sa difficulté respiratoire.. Elle a essayé de me vendre des anti-vomitif à 80$ et m'a monté une facture de chirurgie à 3 600,00 $ !!! Je suis sortie de la clinique très stressée et je suis allée prendre un deuxieme avis. Finalement, le diagnostique qui est tombée est que mon chaton à la maladie de PIF péritonite infectueuse féline, une maladie mortelle et incurable!! J'en reviens juste pas!!!! Maintenant j'ai dû faire eutanasié mon chaton car la maladie était trop avancé.. Ce qui aurait peut-être pas ete le cas si on avait un bon diagnostic des le départ! Avec tout le stress que ces véterinaire arnaqueur nous ont causé, je ne le recommande même pas à mon pire ennemi!!

Alex

If you expect them to be on time, forget about it. It’s the 4th time that I get there at 9.30am and even tho they’re supposed to open at 9am, they’re actually closed. I don’t care if they open at 9am or at 11am, but please update the opening hours accordingly. There were other 2 costumers with me, waiting for the shop to open, they told that they’ve experienced the same issue several times. And if a costumer points out that it’s not the first time that this happens... please have the decency to simply apologize instead of starting an argument. What happened to the good old costumer service? Funniest thing of all, if costumers are late for an appointment, they must pay the price of 2 visits (late appointment fee).

Alex Lefrançois-Leduc

(Translated) They themselves offered to host a cat found wandering the time to find its owner, as we could not keep him. Employees with a big heart. (Original) Ils ont eux-mêmes proposé d'héberger un chat retrouvé errant le temps de trouver son propriétaire, comme nous ne pouvions le garder. Des employés au grand coeur.

Lola Garant

At first I liked the place but went in at the end of November 2018 for a routine exam where they almost killed my cat and I’m left 14 months later still waiting for them to pay me back 375$ worth of emergency bills. The technician asked me if I wanted extra vaccines for my cat, I was interested at first but after speaking with him I decided not to take it and told him “you know what, my cat doesn’t go outside during the winter time so I’m NOT going to get it”. The vet came in, didn’t tell me what they were injecting my cat with and it’s only when I saw her check the other vaccine in my cats health book that I knew he just received the unwanted vaccine. I told the vet, they accepted their mistake and didn’t charge me for the vaccine. My cat had a HUGE allergic reaction to it. I took him back there but the treatment they gave him didn’t fully work. They are closed at night so I had to take a cab all the way to the DMV clinic. I walked of there a day later with a 375$ bill. I brought that bill to the vet, since they injected an unwanted vaccine that caused all of this. They sent it to the vaccine company to reimburse me. I called back 8 months later, the vet forgot to do follow ups and the file was still pending. I called 13 months after the incident, the secretary told we they were waiting on “the last 50$” but doesn’t know how or when they can give me the first 325$. She told be she wrote to their accountant to know the how. It’s been over 2 weeks and every time I call they just tell we they are waiting for the accountant that works one day a week to come back to them. They still owe me 375$ to this day for almost killing my cat I’m November 2018 with a vaccine that I told them I didn’t want and gave to my cat anyway.

Catherine Nadeau

(Translated) AVOID TO KEEP YOUR ANIMAL ALIVE! I would like to have taken the time to read these reviews before going to this veterinary clinic :( I went to this clinic urgently because my dog was seriously ill. I was suggested for $ 1000 of tests to determine the cause, while strongly emphasizing that my 2 pound dog was old and that it was very normal for him to have digestion problems. I was sold painkillers, probiotics, antibiotics and gastrointestinal food for $ 150 when I had made it clear that he hadn't eaten and hydrated at all for more than 24 hours. I called the next morning to say that his condition was getting worse, no return calls. In the meantime I had to consult another emergency veterinarian who immediately saw my dog's state of dehydration and suffering, but it was too late ... MY DOG IS DEAD LESS THAN 24 HOURS AFTER MY VISIT TO THIS CLINIC and when the veterinarian finally returned my call I was told that I should have done their $ 1000 tests at home to avoid the death of my dog. Impersonal and expeditious service, not very empathetic and fundamentally incompetent. (Original) À ÉVITER POUR GARDER VOTRE ANIMAL EN VIE ! J'aimerais avoir pris le temps de lire ces reviews avant de me rendre dans cette clinique vétérinaire :( Je suis allée à cette clinique en urgence car mon chien était gravement malade. On m'a suggéré pour 1000$ de tests pour déterminer la cause, tout en me soulignant fortement que mon chien de 2 livres était vieux et que c'était très normal qu'il ait des problèmes de digestion. On m'a vendu des antidouleurs, des probiotiques, des antibiotiques et de la nourriture gastro pour 150$ alors que j'avais bien souligné qu'il ne mangeait et ne s'hydratait plus du tout depuis déjà plus de 24h. J'ai rappelé le lendemain matin pour dire que son état empirait, pas de retour d'appel. Entre temps j'ai dû consulter un autre vétérinaire en urgence qui a tout de suite vu l'état de déshydratation et de souffrance de mon chien, mais il était trop tard... MON CHIEN EST MORT MOINS DE 24 HEURES APRÈS MA VISITE À CETTE CLINIQUE et lorsque le vétérinaire a enfin retourné mon appel on m'a dit que j'aurais du faire leurs 1000$ de tests chez eux pour éviter la mort de mon chien. Service impersonnel et expéditif, peu empathique et foncièrement incompétent.

Marc Dussault

(Translated) Lots of charges for an antibiotic injection for my cat. Take the time to check the prices of other vets. I saved over $ 75 for the second appointment at another location. (Original) Beaucoup de frais pour un injection d'antibiotique pour mon chat. Prenez le temps de vérifier les prix des autres vétérinaires . J'ai économiser plus de 75$ pour le second rendez-vous à un autre endroit.

Pierre-Olivier Caron

(Translated) My dog has been followed there for a little over 2 years (between verdun and monk but even vet). I have always had excellent service from Dr Cloutier. He is always on time and is a sweetheart with my dog. Prices are within the standards of other vets on the island. And yes, they sometimes ask for tests because they are doctors, not magicians, they can't guess what the animal has just by looking at it. (Original) Mon chien est suivi là depuis un peu plus de 2 ans (entre verdun et monk mais même vet). J'ai toujours eu un excellent service de la part du Dr Cloutier. Il donne toujours l'heure juste et est un amour avec mon chien. Les prix sont dans les normes des autres vétérinaires sur l'île. Et oui, ils demandent parfois des tests parce que ce sont des docteurs, pas des magiciens, ils ne peuvent pas deviner ce que l'animal a juste en le regardant.

Matthieu Boyer

Expensive

fatimazahra Belallam

(Translated) Competent staff. Good follow up, very good service (Original) Personnel compétent. Bon suivi, très bon service

Clémentine Boulot

(Translated) To avoid, a veterinarian who invents diagnoses! I went there a few months ago in emergency for my dog, who would have said osteoarthritis and who had a little crisis. He advised me to make him operated on one of the two legs (the first being already too late) and wanted to sell me drugs for his osteoarthritis. Going to see my main veterinarian in France who is a specialist in this area, she tells me that my dog does not do any osteoarthritis and that an operation would be useless. I paid more than $ 100 for nothing at all !! I will not go back. (Original) À évité, un vétérinaire qui invente des diagnostics! J'y suis allée il y a quelques mois en urgence pour mon chien, qui aurait soit disant de l'arthrose et qui avait une petite crise. Il m'a conseillé de lui faire opéré une des deux pattes (la première étant déjà trop tard) et à voulu me vendre des médicaments pour son arthrose. En allant voir mon vétérinaire principal en France qui est une spécialiste dans ce domaine, elle m'apprend que mon chien ne fait aucunement de l'arthrose et qu'une opération serait inutile. J'ai paye plus de 100$ pour rien du tout!! Je n'y retournerai pas.

Christine Chouinard-Leclaire

(Translated) One visit allowed me to understand that Dr. Cloutier uses overdramatization to invite his clients to pay for treatments, which I think are inappropriate. The consultation ($ 65) and analysis (full urine ($ 97) and blood (pre-anesthetic balance) prices ($ 166) are higher than average. I would like to point out that he wants to treat your pet. There is no doubt about it ... However, remain vigilant because it tends to want to use medical jargon for intimidation as well as to administer the most "effective" treatment, certainly, but the most expensive. I indicate two stars since the technicians were warm and understanding. (Original) Une seule visite m'a permis de comprendre que le Dr. Cloutier utilise la surdramatisation afin d'inviter ses clients à débourser pour des traitements, à mon avis, inappropriés. Les prix de consultation (65$) et d'analyses (urine complète (97$) et sanguine (bilan pré-anesthésique) (166$)) sont plus élevés que la moyenne. J'aimerais souligné que celui-ci souhaite soigner votre animal de compagnie. Ça ne fait aucun doute... Toutefois, restez vigilant car il a tendance à vouloir utiliser un jargon médical à des fins d'intimidation ainsi qu'administrer le traitement le plus "efficace" certes, mais le plus dispendieux. J'indique deux étoiles puisque les techniciennes étaient chaleureuses et compréhensives.

Viviane Beaulieu

(Translated) Professional staff who love animals. Good advice. (Original) Personnel professionnel aimant les animaux. Bons conseils.

Sarah Zollo

I’ve been going there for 8 years and am very happy with their service. Dr Cloutier is an amazing vet and really sympathetic. When I went to see him during the BSL law period in Montreal, he was kind and understanding to both my pitbulls. That meant a lot and I haven’t forgotten the treatment during that time. Flashforward to the present and my Nala was diagnosed with cancer. Dr Cloutier suggested we see an oncologist and called us afterwards to find out what the diagnosis was, and has been very proactive in general as a vet. To those comments about pricing, their prices are normal if you shop around. When your dog is presenting symptoms that could show bigger problems, suggesting testing is not to scam you. You diagnose by elimination. Just like in humans. When you go to the ER with a problem, they do a battery of tests you might second guess if you had to pay for. Keep that in mind when going to a vet.