Reviews of West Leduc Veterinary Clinic (Veterinarian)

Miranda Hillier

Always the best service, friendly staff and everyone working is so knowledgeable they really love my little Luna

Lindsay M

My puppy had an infection in his eye, I texted them - they called me, made me an appointment on a Sunday to boot. He was in and out with his cone and drops in about 30min. Thanks again Dr. Bastorous and staff :)

Phoenix Irwin

This clinic is amazing!! The staff are well organized. The clinic is clean. The doctors and staff are welcoming and very friendly. They treated my dog with so much kindness and they were all in a positive mindset. I will gladly be bringing my dog back here when needed. He is healed up great now and wore his goggles when needed. Thank you for being so good to me and Draxx. You guys are awesome and deserve a pat on the back!

Liz Stevens

This clinic is wonderful! Dr Bassem was thorough and kind. My cat was very ill and not eating and West Leduc Vet Clinic took him in that day, and it was a Saturday! An X-ray, blood test, and a subcutaneous fluid injection was completed within 1 hour, followed by thorough diagnosis from an experienced vet. My little fur baby is doing better now thanks to the thoughtful diagnosis and accompanying prescriptions. The front end staff are compassionate and professional, and took the time to make sure I fully understood the tailored diet for my cat going forward given his diagnosis, and how and when to administer his prescriptions. It was comforting to know that they were also cuddling and being sweet to my little one during his procedures. I highly recommend this clinic. You’re fur baby will be in excellent hands!

Lucie Tyler

Extremely friendly staff. The Vet was very kind and great with Max our furry Boy????

Calida O

Very friendly staff and caring about my two cats. This is my first visit to this clinic and I will be returning for my next visit.

Colleen Hall

Dr Henen was wonderful with my 15 week old puppy. We seen him for her vaccinations/exam and it was a great first experience. Very kind and answered all of my question. Girls at reception were wonderful to deal with. Will be my first call if any issues arise with my pup.

mandi mo

Thank you for being open on sundays! I like how you can see what time slots are available online. Everyone was really nice & helpful. They called while my dog was inside to let me know what was going on & when they brought him back out they were really nice and took the time to go over what he needed again. They also called 2 days later to see how he was doing. I would definitely go back!

Mariam Mattar

Vets are very knowledgeable and caring. They go the extra mile. Very friendly staff.

Shannon Ginther

Got in quickly with a cat with an eye injury. Very professional

R D

Good service , got me in right away,

moon beam

Great experience as always. So glad restrictions have lifted and I Can be in the room with my pet again during exams. Estimates provided when asked, courteous and knowledgeable staff . Masks still mandatory, completely understandable! I like that I can have money on our file, ready for another appointment or quick visit. Thanks again for your continuous efforts and great work.

Bryce Gatenby

Only did a phone call but loved the service. I heard they were great with my dog that I had to rehome, super nice and clear on how to get everything transfered over to them :)

Marie Francisco Dulog

Great staff. Our Lola was well cared for and lived.

PardeepKaran Singh

Dr. Bassem and his staff are amazing. My new puppy was not eating at all from 2 days, I called West Leduc Vet Clinic and they booked the appointment right away. Dr. Bassem did his magic and my puppy started eating like a "horse". It was so satisfying to see him eat again. Thank you so much to the whole team. I definitely recommend West Leduc Vet Clinic if you're looking for an affirmative solution.

Bassam Abdelmalek

Experienced knowledgeable veterinarians, full equipped clinic, your pets in safe hands.

Gracie Wakefield

Hands down the best Veterinarian Clinic. They took such good care of our fur babies! My American Bully walked out of there SO happy, it was truly heartwarming. They walk you through EVERYTHING, they phone to check up on how the fur babies are doing, and answer any and all questions in depth. They’re our go to now ! Simply stated: AMAZING !

Sandra Riedyk

The staff went over and above with kindness during a very emotional and difficult time when I had to put my beloved cat down after fifteen yrs. I cannot say enough about their sincere compassion and professionalism. I highly recommend them.

N S

Professional doctors , friendly staff and good services

Brendon Adams

Update: Few teeth were pulled, and my cat is looking better than ever. They routinely checked up on her after the procedure to give her attention and made sure she was as comfortable as possible. It's impressive to see a clinic that pays attention to the experience the animal is having while visiting. A++ work. Took my cat with special needs in to see them. She was very well looked after, by Bassem and Dakota in particular. Bassem was very detailed and thorough in his diagnosis and laid out all of my options, some even with respect to a budget in case that was an issue. Then Dakota showed me some techniques to make giving my cat her meds much easier. They were so kind and accommodating! My poor girl goes for dental next visit, with those two doing the procedure. I can't ask for better care to leave her in! Beautiful clinic too!

Reg Schmidt

Very professional and caring people. Our furry friends did just fine after their neuter visit. Great experience.

R Hanna

Great Service and very professional

Kevin Murphy

Great place friendly staff very thorough

David Zeledon

Excellent service and impeccable work, a true barbershop experience.

Jamie-lee Nelson

They were absolutely amazing with my boy when he went in for his tooth extractions/cleaning. They kept me updated about the procedure and made sure he was fit before going under. Very clear on the aftercare and when I called later that day about a question they were very helpful.

Grady Wallace

Very professional, kind and understanding... I would like to mention the extra care taken by the front end staff, specifically Reice. She went above expectations to make an uncomfortable situation tolerable.

Melissa Schafer

They got me in same day. Called me 2 days later to check in on my dog to make sure she was OK. Great service!

Shantrac Setterstrom

Last night our cat passed away very suddenly and unexpectedly. Being new to town we didn’t know where to take him, so we called West Leduc Vet. The lady on the phone was very helpful and kept me calm. They stayed open a little late so that we could take him in, and make arrangements that needed to be made. A very pleasant experience during a very sad time. Thank-You to West Leduc Staff ????

Trish Bradley

One of the worst places (vet clinic) and veterinarians were rushed, I have to bring my cats in twice they still never got it right and my old cat almost died 2 days later. I asked that they return my exam fees as they did not do full exams on my cats. I would not take something that was already dead there.

Granniegracie8 #16THEPARKWAY

End of life is never easy! But they were excellent with me and my fur baby. I Thank them from the bottom of my heart for everything

Kim Possible

Horrible! I brought my older dog here for a look at her reddening and swollen eye. The vet seemed not able to interact with her effectively and was very aggressive with her. She cried in pain on taking her rectal temperature and for three days after had issues with bowel movements. The doctor used the fluorescent dye to check her eye and aggressively pulled at her eyelids for her to open the eye before finally giving up and saying her eye was fine but he would prescribe antibiotic drops as a last resort on not knowing what else to do. He did NOT turn off the lights during the fluorescent dye test so was unable to see she had an ulcer on her cornea!!! I gave the drops as instructed but her eye did not get better. I brought her to my previous vet in the city and he correctly did the fluorescent dye test, turning lights out in order to see effectively. He found an ulcer on her cornea and prescribed systemic antibiotics, drops, a cone, and pain relievers for the same cost I was charged for just drops and an aggressive and poor quality examination of my dog at this awful clinic. my dog suffered far longer with pain than she should have due to the error made by this clinic's doctor. I will never again subject my dog to this horrible treatment and substandard care at the west leduc vet and I should be given my money back!!!

Bruce Jesso

was able to take care of the little boy right away and its a Sunday, this is the new vet for coco and diablo

Lynda Paller

I was pleasantly delighted with the quick, kind and efficient service my puppy and I got. I ended up with a late appointment which again was so nice and convenient. They also phoned to check up on her in a day or so. I will definitely be back! Thanks so much.

Joshua Downes

Treated my dog like their own. Nurse's were amazing and sweet to my dog definitely recommend them

j k

Not impressed. Will gladly go back to Leduc Pet Hospital. I wanted to try somewhere new as its much closer to my house and I had to put down my dog and didn't want to have to go back to my old vet of 12 years for emotional reasons, but will definately overcome that for better vet care!! This clinic can't even come close to the care team at Leduc Pet Hospital. Will not return solely due to Dr. Bassem. Clinic was clean, receptionist was great and even apologetic, recommending the other Dr there since I expressed my distaste for Dr. Bassen and how the exam went. I had so many questions about my newly adopted 3 legged cat....Best diet for bones/joints, possible ear infection, asking if my cats nose was previously broken, questions about extending a healthy happy life for my cat with supplements etc. Dr would only focus on an expensive dental cleaning quote and bloodwork request and basically ignored my immediate concerns/ questions. I had to get very firm about focusing the exam back to his ear infection and even had to self recommend glucosamine since Dr was no help. Kept repeating need for expensive dental cleaning on a 5-6 year old cat with relatively clean teeth. Was so dissapointed and tired of trying to get professional answers I even forgot to have him look at my cats nose to tell me if it was previously broken. (only adopted him 8 days ago)I wrote these concerns on a new client form I had to fill out, only to have the dr not even glance at it. Why did I fill out the silly form if he won't even look at it?? Had to pay $30 extra for microscope exam to diagnose ear bacteria when past vets just do that and prescribe the meds. I guess the $75 welcome patient consultation only allows for a quick assessment of the animals teeth, followed quickly by a costly dental quote. Left feeling dissatisfied with no more info than when I got there! Went there for professional and knowledgeable info and was pressured for a dental cleaning. Don't waste your time or money coming here for an exam, zero pet or owner compasion. Leduc Vet hospital has hands down better animal/ client care.

Sheneen Kasur

Very friendly staff and very helpful ! Very reasonable prices as well ! Definitely recommend this Clinic!! Will be making this our vet clinic for all our fur babies in the future!

Braids B

I honestly can not say enough good things about this clinic. We had a kitten that we adored who was a rescue. This kitten had issues that should have cost us many thousands to try to fix. The vet saw this kitten over and over again at the last minute probably ten times plus. He tried surgery twice and everything in between. The thing is he did not charge us even close to what he was entitled to. He was so kind and clearly was passionate about helping this kitten. The staff was just as kind and passionate. Eventually it became time to put this kitten down and it was devastating to our family. I truly believe the staff was just as heart broken. Weeks after our family received a card in the mail with hand written messages from all of the staff . If you want a fair and compassionate vet and dedicated staff that truly will love your pet and understand your needs don't look any further this is your place!

thomas edwar

Highly professional and friendly people. Great service.

Jessica Fox

We are new to the clinic and they were super friendly and caring!