Reviews of Sitara Animal Hospital (Veterinarian)

Tom Stitt

Thanks for your compassion, with my dog that hated the vet and probably took a few pieces of skin from the staff trying to cut his nails. I don't want to mention names ( Chelsey ). All of you have been a great help at the crappiest time. Even if Bud only pretended to like the vet because of the cookies, you're first class to us! FYI... check the tissue box on the counter, next time someone is bringing in their furry friend for the last time. Luckily I had a long sleeve on. For my wife, of course. Thanks again for all that you didn't have to do, but did anyway. Tom & Tiina

Sheri Bradshaw

Hands down these guys are the best. They care about their patients and it shows! Excellent staff!

Joan Ewing

Theresa is amazing! Most caring and skilled vet ever!

Ann Blue

Thank you to all the wonderful people at Sitara Animal Hospital.

Courtney Kneale

Had been taking our indoor cat here since we got him as a kitten. We buy a cat diffuser product from them to ensure Apollo doesn't feel lonely when we are away, and when we went to pick it up curb-side they told us to call back and book him in for his second shots. When we got home inside the bag was two pills (which we were charged for, without consultation, and without Apollo having any check up in over six months) and instructions saying to give one pill the night before shots and one pill the morning of. My fiancé has never had pets and all my cats have been outdoor, so I thought it was likely a deworming pill. Within half an hour of giving it to Apollo our cat was throwing up profusely and unresponsive on the floor. When we called the vet they explained it was a sedative to make the vaccinations easier. Upon calling to complain the next day about the lack of ethics involved in prescribing 3x the recommended dose (6x if we had given him it in the morning) without consultation, exam or even knowing our cats weight, Dr Jacobsen was extremely defensive and unapologetic. She said it was OUR fault for assuming it was a dewormer. This is like prescribing a child Ritalin without ever examining the child. If our Apollo was experiencing liver troubles he could have died. LACK OF ETHICS, LACK OF SERVICE, LACK OF CARE FOR AN ANIMALS WELL BEING.

Evan D

The highest level of Medical excellence offered for you and your pets. Amazing front end and back end staff.

Courtenay Watson

Dr Jacobsen and staff were amazing.

Darlene Snellen

Beautiful location with a pond to walk around if you have to wait a bit longer. Allen was amazing and squeezed us in when there was some confusion about our appointment date which was entirely my fault! Dr. Jacobson was extremely professional and gave me a very informative consultation about what was needed for my beloved dog and we went home to Kamloops feeling equipped to make good decisions.

Lindsey Worsnop

Went here for an ultrasound on our dog. We traveled 4+ hours to get here and the whole process was great. They were always accommodating on the phone, answered all my questions and we had results in a very timely manner. Would recommend them.

Amy Isaac

My baby girl had surgery today. Adrien noticed a lump in her mouth had started growing back. The lump had been removed previously last August. Dr. Dixon had told me that if it came back we would be more concerned. Flash forward 9 months. Took her to a wonderful vet that is close to us and she felt concerned that if it had come back, that the possibility of it being cancer related is higher. So she referred us to Dr. Teresa an oral surgery specialist. From the moment I spoke with Dr Teresa over the phone about the plan for Ziah I knew I was in good hands. She was honest and caring about our needs and concerns. She wanted to treat the mass aggressively and remove it asap. I agreed and the NEXT day I was bringing Ziah in for bloodwork and surgery. Ziah is not the greatest at the vets... Never has been.. But she must've felt the way I was feeling about Dr. Teresa. She went right up to her and gave her paws and sat on command. She was so much more relaxed and accepting of the strange things that had to happen. I got to be with her every step of the way. From premed to wakeup. She didn't have a scared or fearful moment throughout the whole day. (I was more wound up.. I swear) I got to be there for the surgery, and was able to see exactly what was happening and was told why she was doing it that way. I am happy everything went so amazingly well. I am grateful for the time and care that Dr. Teresa and her wonderful staff took for me and Ziah. Thank you. Thank you. Thank you.

Chris Lewis

Great staff, very professional, and genuinely care about your pets. We required a considerable amount of dental work to one of our dogs and they were so speeds and precise!

Dawna Monahan

Very nice offices and staff! Great Dentist

Debi R

Caring & Attentive

Jennifer Knotts

Dr Jacobsen was amazing with my dog, very caring vet.

Stephanie LeBlanc

Rude and condescending male receptionist. I felt very unsafe and uncomfortable bringing my dog in.

matt friesen

Amazing! The whole staff is amazing!! Being referred here by Dr Oz after being milked and used by Fairfield who wrongly diagnosed my cat on over 5 trips and over 2 months who watched him slowly starve and spending thousands of dollars on useless tests was the best thing that could have happened! His teeth were so bad he had open nerves showing on almost every tooth and was one of the worst cases she said she's seen. She realized right away he was critical and couldn't wait to be seen, they came in on days off, stayed late, and did whatever it took to keep him comfortable and get him fixed up through surgery and after care. The staff was so amazing, caring, and helpful and their care for animals poured through their work. I have no doubt my cat would have died had I not found Theresa, Allen and crew! 5 stars is not enough! ♥️♥️

KELLY MORRIS

My doggin ended up with braces so that his teeth didn't interfere with each other. Dr. Theresa Jacobsen is top notch and has a fabulous team!

Cheryl Askin

Absolutely the most conscientious and talented staff at this clinic! I am so thankful my new vet offered a referral to Dr. Jacobson for a difficult dental on my older, tiny, 5-pound Papillon. My dog had extreme difficulties after anesthetic several years ago with a different clinic, and now he had to have some loose teeth removed. Ultimately, all his remaining teeth had to be removed; however, he bounced back from this surgery immediately and with zero issues! I have never seen a dog recover from anesthetic so quickly and easily! I cannot thank Dr. Jacobson and her wonderful staff enough for taking such wonderful care of Gabe and will be forever grateful my little one is now healthy, happy and pain free.

Laura McConnell

Very professional and Teresa is a master of her trade ,..excellant service

Danielle Vlahovich

Always been there for our pets and very helpful when they ever needed anything!

Carrie Jackson

Amazing,knowledgeable staff. Thank you for helping our puppy!

Derek Komarnisky

beautiful people so caring and loving

gwen campbell

Fantastic service from Dr Teresa Jacobson and staff. I was very impressed with their care, comittment and excellent treatment. Would highly recommend.

Crystal Fitchett

Helpful. Great job saving poopy puppy

Rachel Aiken

The best vets I've ever come across, I've been to 3 before finding these amazing people. They love my dogs and cats, and always are so caring and going above and beyond for me and my fur children. The big thing with dr Julia is I feel heard and she doesn't just dismiss my concerns. She explains everything and does so clearly and with a smile. I suggest my vet to everyone I come across. Plus, my doggies love her. I can't say enough good things about dr Julia. I'm just so glad I found such an amazing dr for my fur children.

Darrell Guenther

26 years in the pet dental field. The best and most honest professionals you can ask for

Brett Oakland

Awesome staff friendly and great with animals!!

Shannon Daniels

Knowledgeable and caring! I wouldn't consider going anywhere else!

Trudy Barkman

Good service