Reviews of Lakeshore Animal Clinic Ltd (Veterinarian)

Kelevra Slevin

Always take good care of my dog. Dr. Wilson is kind and attentive to my girl.

Sean Patrick Hogan

Amazing staff and veterinary services. Dr. Wilson is very knowledgeable, compassionate, and takes the time to explain things. Staff are patient, helpful, and deeply caring about animals and people The generous and kind treatment of the animals the BCSPCA Kelowna Branch brings to you is appreciated. Thank you team

Rebecca Burston

Awesome

Iva R.

Very friendly staff. Dr. Wilson is knowledgeable and pleasant. Clinic is run efficiently. Appointment is available usually on the same day.

Christian Simard

I believe that all vets have the well being of our pets at heart. I went to Burtch Animal Hospital last year for both my dogs' yearly exams. Each exam cost $27.50. Since I have moved within walking distance, I went to Lakeshore Animal Clinic. They charged me $80 for the same exam. When I asked as to why it was so much more expensive, I got the explanation about how their examinations were thorough. The description of the basic exam is the same as what my dog had last year for $52.50 less. I feel like I have been taken advantage of. Like I paid $8 for a $2.75 loaf of bread.

Louise Logan

They were able to get my little pup in right away and did a great job fixing her injury! They were all super kind and helpful. My dog was taken care of well and I was kept updated on how she was doing. Reasonable prices too and they went through my bill with me to show me exactly what I was paying for. Will definitely be using this clinic for any future events.

Lisa Jackman

Amazing experience!

Karishma Rane

After moving from Toronto, I found Lakeshore Animal Clinic a great place for my cat, the staff is nice here & they took care of my cat properly

James Brown

Excellent staff, very knowledgeable and quiet and affordable for all your domestic and exotic animals needs.

Angie Strang

Great staff.

Pat Grant

Friendly professional staff

Liz Waterfield

friendly staff

Stéphanie Paquet

(Translated) Welcoming staff, no delays. (Original) Personnel accueillant, pas de retard.

Non Non

The staff here is very kind and Dr Wilson provides easy to understand information to pet owners. Accurate estimates are provided. We had to put down our cat and the staff provided a house-call to make his final moments less stressful. Brought our new cat here for a exam/tests because of the great service provided. Happy to leave a positive review to a business that deserves it.

Mona-Lee Petersen

Very accommodating and friendly staff and the vet is thorough, genuine and concerned.

Laura O'Reilly

Excellent service from reception to vet techs to the vet herself. Best experience we've had with any vet in Okanagan, Kelowna & west Kelowna. Appreciate being squeezed in when needed and the friendly, helpful unrushed service. Thank you

Sharon Flanagan

Lakeshore Animal Clinic were amazing while we dealt with the very emotional and heartbreaking loss of our beloved Jack Russell, Dex. They took such good care of our fur baby, me and my kids until the very end. We are eternally grateful for the care and support shown to us.

mark shukla

Good staff and doctor

Ryan Brosnikoff

Doctor Wilson and his staff members are always friendly and caring, they have always done what’s best for my fur babies throughout their entire lives, I highly recommend them!

sigrid blankenburg

The doctor and the staff where very nice and suportet me whit my decision to send my cat micki to cat heaven

Sheri Schickler

Such an Incredible and caring vet and staff.

Trevor Jones

Friendly staff that are quick and professional and love animals so much.

Dana Soleski

They treat the pets well and the owners well also

Bryan Morris

Experience couldn’t have been better. He was well cared for, I left with all of my questions answered, and instructions for post-op care. The team at Lakeshore is fantastic.

Carole Bodart

We have 2 dogs and tried 3 different vets in Kelowna before we found these guys and stuck with them. The service is good. Easy to get an appointment. No overselling or pushing treatments that you don’t necessarily need, which had been the issue with the other vets we visited in Kelowna. We like Doc. Wilson. We haven’t met the other doctors in the office.

Adrienne Bennett

Get my cat food there it keeps his teeth clean and keeps him healthy and shiney

Craig Leis

New to Kelowna and after my first visit with my pup I was very impressed with the high level of service from the whole staff. Their communication was superb before, during and after the appointment and my dog seemed to feel very comfortable too. A++

Ema Beruska

I don't have enough nice things to say about this vet clinic! From the vets to the staff, the service here is incredible. We inherited our dog and they were so compassionate during the whole process. You can tell they really care about the animals they take care of. Every call is answered promptly, every receipt emailed immediately and the vet is so good, our girl barely notices when she gets her shots.

Bobby Brown

My experience at Lakeshore Animal clinic is always amazing! The staff truly love your animals like they are their own! ❤️

Jill Melling

Fabulous service from Dr. Wilson and his team time and again! Thank you so much!

Christy Phillips

Everyone at this clinic cares so much about animals and their people. I recommend them highly!

Doug Cook

Great staff and vet. A tad expensive though

Catherine Ellis

Fantastic experience - upfront on costs, quick response times, honest, efficient, caring & amazing COVID Protocol in place. Tawny & I will be back :)

Perry DePaoli

This vet has been nothing but professional ! We had a dog that needed surgery to remove stones from the bladder. Was a near death experience! After the surgery Dr. Wilson stayed all night with our dog! The surgery went well thank goodness. Was a mix up once going to pick up special food for him. They had special food but then thought they were out. Drove there to get it and had to come back next morning. Ok,it happens. When I went the next morning, for my inconvenience they gave me the food for free! The staff will answer questions and if they don’t have an answer will research and get you the answers. Now I myself thought the operation was reasonable in cost. Was offered nothing but professionalism, have no complaints whatsoever!!! Would highly recommend! Thank you Dr.Wilson and staff !

Jordan Bradbury

Terrible vet all they did was try and sell us on arthritis meds we payed for an exam and they didn't even see his cut that we initially brought him in for and they never looked at the sore and bloody bum then they wanted us to pay for another exam this place is terrible and just tries to take u for your money what a selfish vet never had an experience like this before

Andy Stobert

All staff is incredibly nice !!! Would highly recommend taking your pets to Lakeshore Animal Clinic:)

Michal Jilek

Very knowledgeable and friendly,plus they love the animals.

Hiltrud Vogler

Very friendly, knowledgeable and professional. The animals are in excellent care. I have a feeling my cats likes to come to the clinic:) I do, for sure. My daughter and husband with Molly, cross Bernese Mountain dog/Border Collie love it too. Thanks for all your good care. What's good for the animals is in the end good for their owners too. Hiltrud

Ed McDonald

Great Dr. Great staff

Kevin Pylypos w

Dr. Wilson and his entire staff love treating animals which are our children who we love!! Exceptional & professional! ????????????????

Brad Kuich

Compassionate vet and staff. They give every attention to detail and have great follow-up.

Garrett Umbarger

Lakeshore Animal Clinic have been great with helping me care for my new best friend. Thank you!

T Dawg

The staff are very friendly with animals..humans not so much.

Chelsea M

I was referred by Dr. Steve Wilson to Action Orthodics for a brace, as my dog has an CCL tear and we had been told that this is a good option outside of going direct to the $5000 surgery. After $1600 for the brace and 3 months, I noticed little improvement and her leg had lost a considerable amount of muscle. I took her to Dr. Tara Edwards who is a certified canine rehabilitation therapist to see what else we could do assuming that this was due to something I wasn't doing. It was at this point that we were informed that the brace was designed for a human, and not a dog - that there was no support for the injury whatsoever. This was because it was designed for a straight standing leg and not a dogs leg composition. I was mortified. Her leg had lost almost 10cm compared to the other and we had lost 3 months of healing. Not to mention the discomfort and pain she has been in. I was told by Dr Edwards that they might not have been aware that this isn't the correct design, but I should make them aware. I contacted the Lakeshore Vet office to let them know about the issue and inquired about help towards the purchase of a new brace, initially. After I was repeatedly told that they did nothing wrong, and that the design had worked for other larger dogs, I stated I felt there wasn't due diligence in the research and I can only rely on what a vet has given us. I expressed that there was, what came across as, a lack of accountability. it was at this point that I requested they take care of the entire replacement because Ethically, this would be the course of action when provided evidence of an in incorrect referral-especially at the price point that we were charged. It frustrated me that he can refer to Dr. Tara Edwards as a colleague but not for the information regarding what would be a correct design vs. Incorrect design when sending people and their animal's for such a costly expense. Had this been a matter of incorrect use, I would totally have understood - but the design is completely different than what my, or any, dog would need in order to provide the correct support. Now we are left to spend another $1600, right before the holidays, on a brace that is actually meant for dogs-and my pet has suffered because of this and will now require more rehabilitation and treatment to recover lost muscle mass. I would highly recommend anywhere but here.

Lynn McKay

Very helpful

John Inglis

Lakeshore animal clinic is amazing . They make it as comfortable as possible when you take your loved pet to them for care . They provide outstanding service and concern for your pet and show true compassion for your pets health . 10 stars ????to lakeshore animal clinic . Thank you so much for looking after our family pet .

Erin 456

Disappointed with the customer service at this veterinary clinic. I called prior to coming in to see if they carried a specific dog food and asked for the price. I was told the food was $85.48 plus tax (I have this written down), but when I stopped in to pick up the dog food, I was told it was $109.00 per bag. I am quite disappointed because I confirmed the food and price over the phone prior to driving 1 hour into town to pick up the dog food. Also, when I confronted them, the staff went to the back to discuss and came back saying there was a “miscommunication”. They did not own up to their mistake whatsoever. I will not be back and will be sharing my experience with others.

Cody Kristiansen

Dr Wilson is the best, his staff is awesome. Very compassionate, very honest. I wouldn't want to go elsewhere.

Andrea Campbell

Amazing love towards animals, nothing but the best ♥️

Jesse Quist

This is a great pet clinic. Dr Steven Wilson went above and beyond. My thanks to their care.

Keith Dyck

Good service very helpful.

Jorge Davies

Dr Wilson and his staff are second to none for compassion and quality of service.

Rod Hazard

We have been taking our furry family to Lakeshore Animal Clinic for many years now and couldn't be happier. With travelling at times and having to experience different vet situations it really makes us appreciate how caring and professional the staff is at Lakeshore. Even though we now live farther away from the clinic it's worth the drive and traffic to know they get the loving care we want for them! We highly recommend them any chance we get.