Just happened to see this review and I am just shocked and can not believe this!! We have purchased 4 kittens from Beyond the Valleyragdolls and referred many people to this cattery as I feel Sue has the "cadillac" in ragdoll kittens. We all have gotten very healthy kittens and are just beyond satisfied with our babies! My oldest will be 5 next month, next oldest wilt be 5 in November, next one will be 3 in September and our baby will be 2 in June, all very very healthy. I give Sue such praise for my girls being so healthy and happy because she gives such good advise for a lifetime, doesn't just sell you a kitten and then you are on your own. She will always respond within the hour if you have a question generally, but remember she does have babies being born too and that is her job and I feel she does an excellent job there too. This isn't just a part time job to Sue, this is a 24/7 job, many nights are spent up due to deliveries and she is present with all deliveries to assist if needed. She shows so much passion in her kittens and moms. I have seen many ragdolls not from Sue and they don't compare in beauty and healthy looking! Mine have never had to go to the vet because I follow her excellent advise, just healthy girls!! Sue is the most honest person and professional business woman when it comes to that that I know. She takes her cattery serious and I believe it shows once you get a kitten from her, you will know exactly what I mean. I back Beyond the Valleyragdolls and Sue 110%!!