Reviews of The Cat Clinic (Veterinarian)

Tiffany Herron

Extremely professional and compassionate. I had to put down my Gizmo after 19 years of being by my side. They were wonderful, even sent me a card in the mail after. Highly recommend

James D

They take great care of our scaredy cat Casca and this is also where we adopted her little sister. They treat the cats very well and obviously love each of their patients as much as their families do.

Mustafa Kirgul

They are very helpful, and they always keep track of your cat's health for you. I feel that money comes after my cat. Such a relief...

konstantino mathioudakis

Great clinic knowledgeable folks

Rui Almeida

Great doctors and staff

Amanda Cosby-Nesbitt

My cat (and by proxy I) have always received excellent service here. They are highly skilled, resourceful and empathetic. They've saved my cat's a few times now over the course of 12 years. Dr. Koryna is particularly impressive with his way with cats.

Erin Patrick Hickey

Great sucice

David Gunton

Compassionate and caring staff.

Lauren Marcoux

The vet i dealt with was very nice and very friendly, which i do appreciate. unfortunately the first medicine they gave me did nothing other then make her cough and puke. A half hour visit with a misdiagnosis cost me $350. Second medicine they gave me worked wonders and only cost $65. I am disgusted that I had to make my cat even more sick before she was diagnosed properly. I will definitely not be returning.

Vanessa Vella

I am sad to have to echo some of the other low rating review posted here by saying the communication and professionalism at this clinic is frustrating and difficult to understand. While my cats have received good care and gotten better from what was ailing them, the frustration has continued. I have received confusing and conflicting instructions from the last vet that saw my cats (to clarify, the other vets I’ve spoken to have been more patient and caring, however, my experience is limited with them). Every phone call I have with him consists of him speaking so fast I can barely keep up, laughing at me if I ask a ‘stupid’ question or tell him something that contradicts what he thinks, and rushing me off the phone, with an invitation to phone again if I need anything else. When my cat when discharged I was told we needed to do a specific treatment for him or he would remain sick and need more vet care. When I called a month later to say we’ve tried everything and he refuses to participate in this treatment, I was told he’s “probably fine” if he’s drinking and eating and otherwise acting as normal. And that there was another option for treatment, which was much less invasive than what was recommended (and presented as the only option, and essential). The month that passed was highly stressful for our entire family, then to find out that it was all unnecessary was very upsetting. After this experience with poor communication, I emailed my feedback to the clinic. I explained in my email that I was much too upset to speak on the phone (they always phone if you email, making me wonder why they even have email in the first place) and I specifically requested that they follow up by email or not at all. They chose to not follow up, a decision which is very difficult to understand as a business owner myself. What I excluded from that feedback (since the only email address goes right to reception, there is no manager contact info on the website and no other email available or any way to provide feedback confidentially) was that the receptionists are a major contributor to the negative experiences I have had here. On multiple occasions I was told information that as a new patient I could not have possibly known unless it was explained to me (which it was not). There is a consistently patronizing tone and liberal use of terms of endearment (i.e. “Honey” or “sweetie”) which is entirely unprofessional and rude. Here’s the best part: after sending this feedback and getting no reply (not surprising) one of my cats became quite ill overnight. I emailed (because they have email so you’d think that’s an appropriate option for communicating with them) asking about a supplement and if I could bring my cat in if he didn’t improve. They phoned and said the supplement is available. But I also asked about bringing my sick cat in and when I inquired about that (since they did not address it even though it was part of my request), I was told that I have to phone exactly at 8am if I want him see the same day. I did not ask to have him seem the same day, I said I might need to bring him in. I was taken aback that no alternative options were presented. When I followed up I was told they have no appointments until November and they can’t see everyone. So why wasn’t that explained when we were speaking? Something is really missing from the communication at this place. I will not be returning to this vet and cannot recommend it. It is disappointing as it came highly recommended to me. If you want to receive good customer service here you need never be upset about anything (good luck if your cat is sick), ask all the right questions (even if you’re dealing with a new and unknown situation) and advocate for yourself constantly. More patience, caring, and thorough explanation will go a long way in making everyone’s lives easier.

Nathan Z.

We take our cats here, they also helped us say goodbye to a loyal companion recently. Very kind and loving staff, thank you for helping out with our kitties!

tanya wasitis

Very friendly staff very kind and caring great prices clean like that they tell you over the phone what it will cost no other vets do that . my cat chicklet liked them too I think . deffinately a repeat customer .

Jenn McCrory

It was good very knowledgeable about cats

Jerry Bilous

The ultimate in cat care. Friendly reception, affordable Care for your feline

Chelsea S

Love this clinic! Lots of heart and wonderful staff. Provide detailed service for your fur baby, and are equally nice to their humans as well!

the modfather

Seems fine

Kaely Danahy

This is a fantastic vet clinic! The service and care from all staff goes above and beyond. Our cat had a urinary blockage and needed to stay for several nights- his care team provided service that we don't even expect for humans. We received multiple daily updates and were always provided with enough time for all our questions to be answered. We would recommend this vet to anyone. Prices are slightly higher than other chains, but you get what you pay for.

Jo Geo

A heartfelt Thank you to the Cat Clinic staff. You treated my husband and beloved cat Lovlie with dignity and compassion today, and for that I am truly greatful.

G M

Always great service! And Figgy's still feeling fine after 16 years that to Dr. Liz!

Topaz Goold

Overall a lovely clinic! In terms of accessibility, it's hard to get into the door; once you do the waiting area is quite small, but sunny and well laid out. The brown haired receptionist was warm and friendly. Looking around; everywhere there are cute and kooky cat decorations. I arrived 15min early for my appointment to fill out paperwork and in case of delays. Saw the veterinarian twenty minutes late, which is more than reasonable given that it is only two days til Christmas. However, no staff spoke to me the 45min I sat in the waiting area including 15min after my scheduled appointment time. A simple notice of the delay would have sufficed. Very happy with my cat's physical exam, the doctor was gentle and didn't hold my little guy still, letting him turn around and wander a bit. Ari warmed to him even though he was a stranger doing weird things to him. The exam room itself was cozy, sunny and clearly laid out well for cats. Ari jumped onto the table immediately which had a thick comfy covering on it. Then from there to the window. He also liked the shelf beside the door and waited there when the doctor left the room. I did find that I had to keep an eye on my cat as he decided that he wanted the treat container which was on open shelving. Dr.AJ did what he could to minimize the discomfort of the vaccines, which I appreciated as my cat started life out as a stray. Physical handling and interactions with my pet were gentle and assuring. I noticed the cost of the visit was not explained to me. At the time of payment the receptionist implied multiple times I couldn't afford to pay my invoice and acted as if taking payment with card and cash was an arduous task for her to undertake. If not for the wonderful experience with Dr. AJ and the care my furkid recieved I would not be returning, which is a shame as for the last decade I've heard how great this vet clinic was for my family friends who recommended them to me way back in 2006. Pros: Warm and welpcoming staff Community engagement Charity work Adoption program Clinic cat Cons: Tiny waiting area No wifi Customer service: - Incredibly rude to another client who was asking about a particular veterinary food. Didn't offer to check today's order and see if it's coming in or call to see if another clinic has it in stock. The client left visibly upset.

Tara Noble

The cat clinic is a great place to bring your cat. I thought my cat might have uric acid crystals building up which can be deadly. I was able to bring Gordie in right away to be tested. The vet I saw was very nice and understanding. They ended up having to keep him overnight to run some further tests. The next day when I picked him up they mentioned how much Gordie loves hugs and snuggles which he does. It turned out that he was fine but I'm glad I brought him in.It was a little expensive, it ran me $500 for the one visit but I understand that ultrasounds and tests add up quick. I was very happy with the service I received.

B White

I recently brought my cat Kevin in to get his vaccinations, and couldn't be happier with my experience. Every employee in there was wonderful. The gentleman that was dealing with Kevin one on one was absolutely fantastic; Easy going and very informative. The ladies at the front desk, and those in the back were also terrific. There was no lack of knowledge, and I left with new information I had never received elsewhere. They were all so helpful in answering my many, MANY questions. And I left today satisfied in knowing that Kevin had been well taken care of, and that in his first vet experience ever, he won't be dreading his return next month!!! Thank you so so much, and keep up the wonderful work!!

Ridge Hanna

Unfortunate that the Vets are are so great, but the management and reception - not so much.

Samantha peck

The staff are amazing! Kind, competent, and fairly priced.

Mrs Ryder

Nothing but great experiences here for well over a decade. Excellent staff and vets. Options for treatments that don't empty my account. And great cat care education.

Kerin Donahue

Very good service, great follow up. I bring all 3 of my kitties here when they need some TLC. I apologize to the staff for subjecting them to The Bringer of Despair (aka my senior girl Jubejube) when we come in for a nail trim. Other vets have said that they would need to put her under in order to trim her nails, based on the drama she puts out (Ms. Despair does NOT like nail trims). But The Cat Clinic does a great job every time with no complaint (or obvious lacerations). Recommended.

Julie ten Hulscher

With covid the system is amazing! The staff are top notch. They took great care of my babies.

Margaret Dent

THE BEST vet clinic for your cat. I've been with the Cat Clinic for over 20 years and would never consider going anywhere else. The staff are so knowledgeable and so caring, they will take best care of your furry family members.

Chris Nixon

Excellent staff. Very knowledgeable and caring. Prices slightly higher than most vets. Worth the money for the specialized care.

alicia coletti

They are the best vet! Takes amazing care of my kitty ????

Laura Thomas

Always friendly staff, and everyone there really cares about your cat. They don't try to upsell anything that isn't necessary and are kind and patient. Big recommendations!

Adrian Hofstee

If you have a cat this is the place to go. Forget the animal hospitals and regular vet. The first vet I went to sexed my cat wrong. The staff are awesome and super friendly. Thanks for taking such good care of Nova!

Leanne O'Brien

My cats receive the most superb care here. I would never go anywhere else.

Nik Crawford

Professional and friendly. Covid restrictions apply, must call once arrived and wait outside while they see to your cat. Small parking lot behind the building.

Wade Weppler

Best bet for cats! So friendly and caring.

Christel Murphy

Dr. O'brien is a wonderful Vet, My three cats love her too

Perez JB

Great clinic for our cat. Friendly staff as well.

XBOXLIVE FANBOY

A great clinic very friendly! They also have cats to adopted Just saying, BEAUTIFUL KITTENS THAT NEED YOUR HELP!

Robert Chambers

Absolutely fantastic service. I took my cat EZZY there for the first time today for a small scabs on her neck and tge doctor was extremely professional and very informative..The rates they charge are very reasonable too.. id highly recommend them with complete confidence. If I had to come of with one criticism it would be that I wasn't allowed to leave or allowed inside but I do completely understand during these covid times so its perfectly okay with me

Dan Myles

Excellent place excellent service , Dr . Emily is wonderful with Da Creep and she likes the Dr. If you love and care about your cat then bring him/her here and you won’t be disappointed with the care and treatment because it’s very obvious that the staff care about the patients they are treating. Plus Creep loved the attention like she doesn’t get enough at home ..

Kendra Wooldridge

Staff are very knowledgeable about the best care for our cat Mctigus. Thank you so so much for the peace of mind

Whitney Clause

I have been taking both my cats here for 10 years. Great service, nice staff. A bit pricey, but worth it.

Nicole Bee

The Cat clinic took amazing care of my boy Lionel today. I went in unsure, confused, and worried about what was going on with him and left feeling assured knowing he was well taken care of and feeling so much better. They were so kind and empathetic to the situation and treated Lionel as if he were one of their own pets. They explained everything in great detail making sure I understood all of my options and addressed any and all concerns and were very thorough in treating Lionel. The fact that they only treat cats is another reason I like this place because they really know what they're talking about and made me feel even more confident that I took Lionel to the right place. The prices are reasonable as well. I will recommend this clinic to family and friends, your pets are in good hands the cat clinic. Edit: I didnt think this place could be any better but today (next day) the dr called to check on lionel. I'm blown away!

Kandice Devon

Even sad moments are made as happy as they can at the cat clinic. It's a bit expensive but you get what you pay for and I only accept the best for my furry family.

Darya Lysenko

Great experience at this clinic will definitely be returning here for any future visits! My cat was taken care of very well, nice and gentle she had a pleasant and calm experience as well! ????????

Juanita Maldonado

Dropped off Louie for dental surgery last Monday. Brought him home in a bag tonight. Biggest mistake we made was trusting the Cat Clinic.

N Morris

Probably one of the best vets I've ever been too! Brought my cat in after she developed a pretty bad Conjunctivitis infection in her eye. I was pretty panicked as we were brand new patients but I felt immediately comfortable with the staff and environment. You truly feel at ease in an office that doesn't feel cold & clinical like alot of places. We've had both attending doctors and we're incredibly pleased with the care and gentleness they show the cats and their humans. Staff are friendly and knowledgeable. Pricing wise, I think it's a little above average. However the care you receive makes it absolutely worth the slight price increase. Will be bringing all three of my kitties here! It's a little hard to find the first time because of the way the building is positioned further back. Parking is decent, with room in the driveway and on the street surrounding the office.

Jenn Taylor

After moving to Hamilton I was determined to find the best possible vet for my 6 year old cat. The Cat Clinic was it. They are kind, compassionate, and patient. Dr. Kornya treated my cat Pinecone like he was one of his own, and addressed all of my questions and concerns with confidence. We ended up opting to go ahead with a neuter, and his recovery has been immaculate. Not once did Pinecone seem uncomfortable, and we had a concern about his healing, we were able to bring him in free of charge to have our minds put at ease. I would recommend this clinic to anyone and everyone who considers their cat as part of their family. We could not be happier with the care that we have received, and will continue to bring Pinecone, and any future cats to The Cat Clinic.

Jotsky

Since I moved to Hamilton the cat clinic has taken care of my cats. Very professional and dedicated clinic. The staff is friendly and knowledgeable. The newsletter are informative as well.

C M

I dont have other vet experiences to compare this one to, but I liked this clinic. The service was prompt but thorough, and the vet was willing and able to answer all of my questions. He also gave me lots of options re: vaccinations and testing, and I never felt like i was being pressured to purchase anything. The parking in the back is also a nice touch.

Jenny McKechnie

Indeed the best vet!

Meaghan Nichols

Been going to this clinic for years. Friendly staff, great Vets.

Charles Jian

The clinic specializes in cat care. They have always been quite exceptional and professional with their care. The one downside is that you pay for what you get and you get a lot.

Michelle Elizabeth

The cat clinic is the best vet you'll ever find. As a cat foster mom I've been to Alot of vets, vets in Hamilton and out in the country and I'd get ripped off every single time. There's no words for how thankful I was for finding the cat clinic. I would never go anywhere else. They'll fit me in last min on a Saturday. They're the most compassionate, knowledgeable vet I've ever been to. They always work with me to figure out a plan that I can afford. No other vets do that. Any other vet I've been to will ring up an outrageous bill and if you can't afford it then too bad. The cat clinic isn't about milking you for your money, they genuinely just want to get your cat better. They don't do unnecessary work, just what's needed to get your cat healthy again. When my cat died of cancer, they sent me a condolence card that the whole office signed. They also let me sob on their shoulder when I had to put him down. My cats get very stressed going to the vet, but they're so gentle, patient and caring, they make going to the vet as easy as possible. The reception staff are so friendly, they always remember me when I come in, my cat Toto loves them, they're great. If your reading this because you're looking for a new vet you won't regret taking your cat to them, I wish I could tell about each individual time I've been there, I have so many stories about how great they are, but this review would endup being novel long if I did that. Just trust me, they're the best.

Yolisa Nongauza

Excellent service and very professional.

Christine Kinahan

The Cat Clinic always has great service, and the staff are wonderful. We can always get in quickly, which is important. They worked with us to help get a payment plan for some expensive dental work, and that was a giant help. I would absolutely recommend them for your kitties needs!

Jeanette Ford

Great facility/staff.

James Baldwin

Great staff, and able to bring in whatever's needed if they don't have it. Thanks!

Les Mowatt

Nice cat ladies

Notserious 38

They know about cat's.. cat whisper

Katharine Fitzgerald

Great service, friendly staff.

Tracy Tucker

I just left the Cat clinic today with my cat Sophia. While in the room discussing vaccination for Sophia the doctor, Matthew -- I think, was extremely honest about the vaccinations and what my cat needed since I had missed a few vaccinations previously. I was placed in a room fairly quickly and since I arrived quite early. Thank you Cat clinic and your GREAT service! I will most certainly be back!

Graeme Cambridge

Lovely clinic with lovely doctors

Reina F

I was so happy with service I got here, and it will definitely be my go to cat clinic. The staff are very friendly, and the vets are incredibly understanding and compassionate. My cat was adored here, and she loved the staff. I know she got the best possible care during her 3 days.

Chantale G

I had a very disappointing experience with the Cat Clinic late last week. My cat was given an emergency appointment on July 30 for cystitis and constipation. I was asked to leave her overnight so that she could receive fluids and have her eliminations monitored. I was called Thursday evening and told to pick her up the following day at 5pm, so that there would be results available. I arrived Friday at 5pm to pick her up and was asked to wait so that they could complete their discharges, and then the doctor would call me. Instead, I was asked by the admin staff to come to the front and pay, and they had my cat in her carrier. I asked for her results, and was told the doctor would call the following day (Saturday). I did not receive any call about results, I received zero information about what happened during the overnight stay (did she have a bowel movement?? I still don't know!), and worst of all, they did not provide me with any medication or treatment options for my cat, despite the fact that I CLEARLY asked for her to be prescribed Metacam for her cystitis (this is not the first time we have gone through this, and I knew ahead of time what the treatment was, but I feel I was disregarded by the vet who I spoke with). On Tuesday, August 4, after my cat spent the long weekend struggling to pee with an inflamed bladder, I had to call the clinic to get them to give me any information and treatment. I believe that they would not have followed up with me had I not kept calling. When I did finally get to speak to the vet she seemed surprised that I had not received a call with results. She then proceeded to prescribe Metacam at a dose that I have never received in the past. (She prescribed a 30mL bottle for two weeks. I have never been given more than 3mL bottles, and scripts for max 5 days). I was also told that I would be given free samples of some wet food to try, but I didn't receive those at all. This is all after spending almost $1000 at the Cat Clinic within the last month. I would be more than happy to pay that amount if given proper care, but this experience was very negative and definitely sub par, and certainly not worth what I paid. As someone who has worked in healthcare for many years, the lack of follow up is completely unacceptable. We would never allow this poor/lack of treatment for our human patients, and it's not acceptable for our animals either. I am very disappointed by this experience and will not be returning.

Emmett Sherlock

Best experience I've ever had a veterinarian clinic. Great staff who obviously love cats.

Dustin DePaolo

There is no better place in Hamilton to take your little family member to. Every experience I've had here has left me grateful for their hard work and empathy while facing sometimes uncertain times. Couldn't recommend more.

Ashley Griffin

I like this vet for the most part. I do wish we saw the same vet at each appointment as I find I get different ideas and recommendations about what we should be concerned about/ what we should be doing at home from each vet. Most of the staff here are nice. I have a very difficult cat and I appreciate anyone who is willing to see him. I do everything in my power to make my cat comfortable but he is still terrified of the vet. What I do not appreciate is being talked down to about how I need to consider "fear management" and then given a list of suggestions for things I already do. I also found one of the people who helped with my cat the last time I brought him in to be very defensive. She helped handle him, I thanked her, and she said to me "I know it may not look like I know what I am doing, but I do it for a reason". I found this comment quite hurtful because I never once said anything to question her abilities, nor did I ever think she did not know what she is doing. Overall, the vets here are good and that is what matters, but I do think some of the staff could practice better compassion towards the owners of the animals and avoid talking down to people who only want to do what is best for their cats

Stephanie

Took my cats here for various ailments. The receptionists are very cheerful and friendly. I’ve had a few experiences here with different vets. One tried their best to limit the amount of testing and medications while another ordered many tests and suggested my cat stay there for 4 days. All of this totalling over a couple thousand dollars, only to find nothing wrong with her. I did have one of my cats spayed here and they did a good job.

M “INKS” Weik

This is the only place we take our cats. And we've done so for many years. The Vets here are very friendly, caring, and know their stuff. But their prices are high and they are not willing to work out any sort of payment plan. Which often means the cats don't get the treatment that is in their best interest but what you can or can not afford. Years ago they did do payment plans and we never missed a single payment but they will no longer even consider it. I understand that some people may have taken advantage of this system but it wasn't us and we are a loyal customers. If your cat needs care, blood work, urine tests and so on there is a reason and you shouldn't simply wait until you can afford it as it might be too late. It should be about the care of your animal and often times it feels like it's more about the money and not the health of your animal. That is a bad feeling to have. A general vist, just to go is nearly 100 CDN. Costs add up quickly.

Esther Nicholson

Fair prices and wonderful nice people working at this place! Thank you Cat Clinic!

Anne Marie Higgins

It's a great Veterinarian Clinic that specializes in fur babies of the "feline persuasion" The majority of the Veterinarians are fabulous. The other staff are also fantastic.

John Burke

The staff are always so considerate and take amazing care of their patients.

Tiffany Weber

Love this Vet for my cats. I like that they specialize in cats. It's clean and a friendly welcoming atmosphere. They really understand how to deal with cats.

Julia Verhaeghe

Super friendly staff and vet! They don't make you feel bad if you haven't been to the vet in a while (like some other vets do). Not pushy and up front about fees. I'll be going back to the Cat Clinc for sure!

Nikki MacDonald

Oh my god, this place guys. This place. Everyone there is so knowledgeable and nice. Since finding out that my cat is diabetic, I have spent a good chunk of time crying there, and everyone is so nice and reassuring. And they make themselves so available to answer questions. I can't recommend them enough.

Leah M

Lovely Staff. Cares for every cat like it was their own! ♥️

Sali K

I generally dont take the time to write reviews but i definitely feel the need to write a positive one here. My first thought is, how does this place not have 5 stars! I initially took my cat in to see Dr. Kornya after a broken foot that unfortunately lead to an amputation. I wish i had seen Dr. Kornya prior to other vets at other clinics. He was extremely informative and did everything he possibly could to help my little guy! Its been a year since the tragic accident and as Dr. Kornya assured me, my cat would be just fine and that he just is! i appreciate everything that Dr. Kornya has done and the other vets that have attended to my cat at the clinic!

Chloe Reimer

I've been taking my pet to The Cat Clinic for years, and recommend it to cat owners at every opportunity. What I love about The Cat Clinic is that the whole team treats your animal with exactly the same kind of affection, thoroughness, and delight that they would if it was their own pet. For annual checkups, this means: Answering your questions beyond your satisfaction; thoroughly identifying any risk factors specific to your animal and the environment it lives in; and ensuring that it has exactly the right preventative treatment for those factors. For emergencies or other unexpected visits, this means: Quick and competent diagnoses; treatment that ensures that your pet recovers completely and comfortably; and a commitment to regular follow-ups in order to give you, the owner, peace of mind. If you're looking for a veterinary clinic that will provide the best of care to both you and your animal, you'll find it at The Cat Clinic.

Tanya Yuen

The only place we will ever bring our cat! Fantastic vet!

Sharon Swindells

Expensive but they do house calls and pick up and delivery for grooming if your cat is a tyrant !

Elisabeth Popovic

On top of very thorough specialty knowledge of cats, every staff member I have dealt with is pleasant and helpful. They are also easy to reach via email if you work odd hours, and the house call option was life changing for my terrified little Kitty.. Lovely place.

Jeremy McMaster

Wonderful place to take your cat. The staff are dedicated and really care.

Ashley Amanda

Always the best care. Best staff. And extremely patient with my animals.

Ari Qureshi

Very professional

Randal Hewitt

Knowledgeable, caring doctors and staff. One of my cats has terminal cancer and the folks here couldn't be more helpful and empathetic.

Rachel Bernholtz

I love the Cat Clinic. The staff are super friendly both to me and to my cat. They run on time, are honest, helpful and knowledgeable. I would highly recommend.

Kurt Hull

My girlfriend and I had to bring Juicebox in on the hardest day of our lives. He was old and it was his time. The Cat Clinic saw me on super short notice and made the experience as comfortable as possible. The staff there are great and the decor is wonderful and feels like a home rather than a clinic. Will be bringing all future cats here for yearly check-ups.

Miss Gennn

I was really really impressed with this veterinarian. I brought in a kitty that was lit on fire and had to have his tail amputated. This little furball was really scare and the vet was so so so gentle with him, not a peep out of him, didnt even try to escape, he received a full exam like a champion. I am a colony care giver And this is where I am going to bring all my animals. Lovely place.

Bruno Polewski

Top quality staff and care. Not inexpensive but worth it. They are busy right now.

Emily Walsh

Love this place. My cat was sick in his carrier on the way there and they were super understanding and even cleaned out his carrier for me. Very knowledgeable staff who all clearly adore kitties.

Csilla Kosztak

Kim is lovely very helpful at the front desk. Always very good experiance to get food their for my kitties

Kate Racheter

I have been taking my cat to this clinic for about 3 years. They are very knowledgeable, professional and understanding. Recently my cat became very sick and had to go to emerge as the clinic was not open. The diagnosis was not good at that time. Fortunately, I was able to get into the Cat Clinic the next day and with their expertise they were able to reevaluate him and treat him. He's now back to his old self! They went above and beyond to keep me informed, respected my personal situation with my pet and reassured me the whole way. Your cat will be in excellent hands at this clinic!

Larry Manuel

Super-good people. Right away, I established a solid rapport with the vet that treated our cat. No waiting beyond our appointment time, fair prices on veterinary services and medication. Fully recommended. Thanks for the good medical treatment!

Robert Sipthorpe

Meow

Maria X

Trying out this clinic for its vicinity but encountered very, unbelievably unfriendly and unprofessional service by receptionist over the phone for two consecutive times - made me feel totally unwelcomed as a new customer. Will have to see if the vet services are worth my time and money

Drew Sweetwood

This dedicated assortment of front line feline healers have your back emotionally and financially. They are worth your time and investment even if you are driving from outside Hamilton. Together we saved my kitty from having his leg removed. Here he is, 2 days out of a three month splint with 3 more month of rehab to go. happy family

Brittawny Ingersoll

They are helpful and fair.

Whitney Jones

Always friendly and are great at getting to keep my cats calm during examinations. We've seen two different doctors and they were both great.

Luke McCann

Friend, knowledge and great with our pets.

Renee Oreilly

Lee Allen is the worst "Practice Manager" in the history of vet medicine. I would stay clear of this women as she's only out for your money. Lee will promise you one thing and then charge another. She's a wolf in sheeps clothing and it's because of HER (not because of the caring vets at this practice), that this loyal customer of 20 plus years is taking her furbaby and business ELSEWHERE!

Candi P

Not happy. They only push tests and medications , no advice. He got worse over two days, and I had to have him put down, which I thought should have been done on Monday .. He suffered needlessly

Viktoriya Andriyevska

I had the most wonderful experience at the cat clinic today. After trying out different vets in the past and not getting the care I wish to receive for my pets this place was truly a breath of fresh air! I highly recommend this clinic for all the cat lovers. And i really wish that all veterinarians were so knowledgeable and attentive. I know that my baby is on a way to recovery after being misdiagnosed on the past and I will be exclusively using this clinic in the future.

Stephanie De Re

LOVE this clinic! The staff is super friendly - they take such great care of my animal!

Robyn Fardell

Staff are so kind and compassionate.

Ron J

Expert care for cats with a staff that really cares....purrrrrfect for your pet

Athena Dykman

We found The Cat Clinic to be affordable, professional and extremely compassionate about our cat's needs. The vets were very gentle and answered all of our questions very patiently. As we were unsure our cat would enjoy the special food prescribed, they offered us free samples and free "pill pockets" to aid us in administering pills. They have a guarantee on the food they sell, if your cat doesn't like it you can return it for a full refund. They were very tactful when we had to put our cat down and gave us all the time we needed to say goodbye. Highly recommended for pet owners who want kind cat experts.

Shannon Cole

The BEST vet I’ve ever had. I will always recommend them. Always. I’ve been 3 times now with my one cat and they’ve treated him with respect and care. They’re the cheapest around, and I like that it’s cats only. Due to my skittish cats, this works perfect! I can’t say enough good things about this place!! If I could give more than 5 stars, I would.

mark hahn

People seem nice here but they could work on the smell.

chavez609

They always take the utmost care when dealing with my furry family members

Rebecca Londner

Update: my cat was in their care for a few days after a long illness and unfortunatley she did have to he put down. I have no doubt during her time there they did all they could - she was on an IV for dehydration, as well as anti vomiting meds and pain killers. They checked in twice a day about her condition. Dr. Kornya counselled me and helped me make the decision of euthanasia and as always he gave a very complete explanation of different treatment options first. He was extremely sensitive during the process, even offering me 45 min with Gracie alone in a room to say goodbye (I didn't need it but it was a genuine offer). It was wonferfully comforting to see how much he cared and to get a hug at the end of a very sad experience. I highly recommend his veterinary care. Thanks to the whole clinic team. *** I have nothing but good things to say about this clinic. Both vets I have seen are generous with their time and good at explaining my cat's issues in a way I can understand. They are thorough in their assessment so you get your money's worth. The vet techs are all extremely friendly and accommodating. If you are a former visitor and call, they pull up your file right away and know your cat and her issues. If you ask them questions over the phone they will immediately speak to a vet and get an answer for you. Easy. They never say anything when I bring my cat in with no carrier, even though I'm sure they wish I would (I know, I'm going to buy one.) The best example of service: I needed to pick up pills for my cat but couldn't make it until after hours. The kind vet tech had the idea to let me pay over the phone and leave the pills for me in a hiding place outside so I could pick them up after. It's ways like this they do their best to make things easy for customers. Thanks Cat Clinic!

Andrew James Haygarth

Great company. They understand and can accommodate to your needs. They are very thoughtful.

David Lee

This is the best - that's all.

Jessi mcLean

Called today to try and set up an appointment, asked about payment plans and was told they don't offer them even though I know a family member of mine got one there (to be fair they only offered it to her when she almost had to put her cat down because she didn't have the money upfront for a surgery she needed which ended up costing so much more because of a wrong diagnoses in the first place). So I asked and the receptionist asked me for my family members name and sounded pretty flustered before saying they had to stop payments with her.. She made a payment literally yesterday...

Talli Osborne

The staff at the cat clinic always take good care of my baby. They are very honest and always give quotes before any procedures are done. I would highly recommend!

Jen Heneberry

Would not take my cats anywhere else, vet and support staff are great

Andy Murray

I have been taking both my cats here since I moved to Hamilton. The people at The Cat Clinic are pros and treat my cats with the utmost respect and care. They are very knowledgeable, friendly and best of all aren't pushy with unnessecary tests and products for your cat. Would definitely recommend them if you're looking for a new vet or a change.

Sandi Catney

They are all very kind and great with Taz

Stephanie Isaak

I used to love + recommend this clinic to everyone. I would still recommend Dr. Matt in a heartbeat. He is the only reason I'm leaving 3 stars. However, the other vets I've seen don't instill much confidence (telling me conflicting information and quite literally misdiagnosing) and I feel the prices are much higher than the vet we take our other animals to (we are in the process of switching). We lost a cat this past October, and the communication/support was lackluster. The admin staff leave a lot to be desired. Any time I call in the past couple of years they all seem annoyed and like you are a nuisance. Miserable on the phone. I'm sad to say after a decade or more as a client I am taking my services elsewhere. Service has declined immensely.

Kelly D

Nice and quiet little clinic. Purrfect for cats!

ashley prosser

Helpful friendly staff, drs are thorough and pleasant. Both my cats go here :)

Nour El Shamy (Shamy)

Friendly staff

Riley Keenan

Always have a good experience at the Cat Clinic they are very good it’s each kitty I have and they are very attentive!! Have been taking my kittys here for over 20 years!!

Erin Janus

Vet Thomas Jackson was so gentle with my cat Holly, she seemed more comfortable with him than other vets we have gone to. He was also impressively knowledgeable compared to other vets to whom I've asked questions, and he explained in detail how the glands we were concerned about work, and made both my cat and I feel far more comfortable than other experiences. He even offered a small dose of pain medicine for her to comfort her before the procedure, where as other places did not. Receptionists were also friendly, helpful and patient. I previously took my cat to Beattie's, and left confused, rushed, and my cat's bottom was still not properly dealt with! The service and knowledge is not comparable! The Cat Clinic seems like it is actually run by people who truly love cats first and foremost, where as other places I've been to seem somewhat like a fast-paced money-driven business where time AND KNOWLEDGE is limited! Vet Thomas from The Cat Clinic will be my cat's new go-to vet. Exceptionally gentle, knowledgeable and does the job right.

DeeDee Andrews

I love the Cat Clinic. The vets and staff are very knowledgeable and caring. I like taking my cats to a clinic that specializes in them, because I know they're getting the best possible care. When my cat was a kitten, she had problems with diarrhea. Our previous vet clinic did nothing to solve the problem for months, but the Cat Clinic immediately knew what was wrong and the problem was gone in 2 weeks. We switched the the Cat Clinic immediately and have been there ever since. We couldn't be happier with their care!

M Sparrow

Doctor was very nice diagnosed our cats ailment by the next day. Overall experience was good. Expensive though.

Norma Desmond

I can’t think of a better place to have brought my cat to. Unfortunately she had to euthanized. The doctor and staff were very caring. They didn’t rush me. While I was sad to proceed, I was grateful that my cat just went to sleep peacefully without further suffering or pain. Clearly they care about their patients. I would recommend this place to anyone who loves their cat. God bless them for the kind and good work they do to help our little voiceless family members.

Cj M

Brought my street cat in post neuter (different clinic), he wasnt healing sores on his back. Took me 1500 dollars for them - after sterioids blamed diet etc to figure it was mites and i should have him advantage instead of revolution. They told me to be on this special diet they sell as he had an allergy- i did it but it was a scam. Went on a special diet for 6 months via a pet store and eventually reg high end food hes fine. They said for life. The sores cleared and as long as he has advantage hes good (revolution kills fleas where advantage kills eggs too). Fine i still my other cats there- i was just happy my poor cat that was sore with sores was healthy for the first time in his life. My other cat i called- im a nurse and i knew that cat had a bladder infection in- after testing and assessment and treatment it was 350 bucks. As a human a doc office bills ohip 35 and those drugs cost me out of pocket 24. Urine dip in office 7 bucks. Are you kidding me? Never will go back. Dont recommend.

Alyssa Chow

Any cat i brang up there the staff were awesome

Alex Purcell

I couldn't recommend this place more, I had a cat who was showing signs of illness and within 30 seconds they were able to diagnose what other vets couldn't or wouldn't. I sadly had to put my baby down, but they helped made the awful experience easier on me. I have recommended them to friends and neighbors and they have had great treatment as well. If the staff of the clinic can see this, thank you.

Marian Minty

After 3 visits to my (now old) vet in a few months,I turned to the cat clinic and they are amazing. So patient with me and my cat, and they handled her high anxiety so well. All my questions were answered. Very fair pricing and amazing welcoming people. Love this clinic. Now will be my regular clinic.

Douglas Trimmer

They treat my cat great. The staff are very friendly and knowledgeable. They sent a thoughtful card after our cat was put down.

lauren polk

Knowledgeable, kind and compassionate team. Quick to see us for any urgent visits.

April Gunness

I took Eden here after taking her to two other vets with no resolution to her illness since last summer. Dr. O'Brien had done her research on Bengals before we even arrived for the appointment, then listened to my thoughts about the research I had done, and agreed with me regarding what needed to be assessed for. Dr. O'Brien was well informed and performed the necessary procedure in order to assess the situation most accurately which without having done so, I am sure the test would have returned negative and we would still be without any answers. Thank you for listening and doing your research. Hoping that Eden is on the road back to her typical self and feeling much better.

Selina Woodworth

Very nice people & place

Hugh McLean

Great service very thorough very Reasonable pricing

Johnny Cameron

Great service, always straight forward/honest advice.

Yuri

I am a returning customer here for few years. The staffs here are all friendly.

Caroline Jovetic

We spent the last 6 months seeking a diagnosis for our boy Gus at our previous clinic. Every visit left our old vet scratching his head and us increasingly frustrated. After hitting one too many dead ends, we knew we needed a second opinion. We found The Cat Clinic after doing some research online, and will ONLY be coming here from now on. Within the first 24 hours after his first appointment we received a diagnosis of Gus' condition and a course of treatment, and have already noticed a significant improvement in his condition. Dr. Matt and the clinic staff were professional, compassionate and extremely knowledgeable. There's no one else we'd now trust more with the well-being of our cat than the lovely folks at The Cat Clinic!

C Murray

They have taken great care of all our many cats

Robert Slater

Friendly staff looked after our cat but pricey

Michael Daignault

Caring

Amanda Wran

Always fast and friendly!

Ryan Sullivan

Dr. Kornya is fantastic & very knowledgeable. Thank you.

Sue Sybalski

The cat clinic is where to go if u have a cat they are top notch & specialize in cats only if you want your cat to get the utmost 100% quality care this is the place they are so warm & friendly & treat your cat like it's their own complete confidence & know ur pets getting the excellent care it deserves!!

Kathryn J

When covid is constantly an excuse for the (poor) level of service and client-care being provided and when stressed and incompetent employees mistake concern for rudeness (when it was not the latter) when asking information about a sick pet after having spent hundreds of dollars this week alone (and after having had a previous tragic experience), it is time to move on. I will miss Dr. O’Brien, Dr. Jackson and Maria, but to the others who totally ruined our experience and repeatedly minimized our concerns, don’t let the door hit your backside on our way out.

Pauline Nigh

Such a wonderful group of people working here. Excellent care of my kitty.

Steven Hernden

Great advice, expert feline care

Susan Binek

Very kind and knowledgeable staff.

J S

We began taking our Siberian Forest Cat to the office a few years ago. I will never change my cats Veterinarian office. We see Dr. Matthew Kornya and he is by far the best Vet I have ever dealt with. I have absolute trust in his abilities and knowledge. His bedside manner is excellent. He always makes sure we understand excactly what is going on. With each visit my respect for him grows. Every single Registered Vet Technician and all the members of the support staff are caring, knowledgeable and a pleasure to deal with. The provide QUALITY care and take their time with each patient. My kitten has had all of her shots from this office and health checks and it has been a perfect experience each time. Dr. Kornya and staff saved my cats life a year ago. She had eaten a strap of stretchy fabric. It became trapped in her intestine and not only did they squeeze me in just before they were closing on the weekend. They stayed to perform the surgery and ensure Luna was doing well. I do not have enough good things to say about this office. If you truly value the health of your animal then this is where you need to be.

Lisa de Vries

I had been a client for approx. 11 years. My cat Nix, who is 15, was a relatively healthy cat without any issues. This past July, I took Nix to their sister clinic, The Village Cat Clinic, for a 'routine' dental surgery. The surgery went smooth & was home that night. Within 24 hours I noticed Nix was super puffy & her skin felt funny. I called in & was told to keep an eye on her over the weekend & the vet would call me Monday morning. On the Sunday afternoon, I came home to find vomit all over my place & Nix hiding. I called the Hamilton ER Vet on King St. & was told to bring her immediately. I explained everything to the Vet on call & after an x-ray I was told she had a tracheal tear, which was most likely caused by the breathing tube during the dental surgery. They explained that it was very painful as the air escapes the trachea & sits under the skin & with a small tear it would eventually repair itself. If it was a serious tear, it would require a surgical repair. They used a syringe to remove air from under the skin, gave an antibiotic & pain injection & we were on our way. The next day I spoke to the vet & ended up taking Nix in as she wasn't able to breath properly. She was placed on oxygen for a few hours, had more oxygen removed & we were sent home. The next day we returned again as Nix was struggling to breath. She was placed on oxygen & when we tried to remove her to go home, she deteriorated right away. I ended up taking her to the Hamilton ER vet again so that she could be on oxygen overnight & see if she improved. After 2 days on oxygen, the vet that did the dental surgery called me crying & wanted to explained my options to me. Nix needed a scope done to see the extent of the tear, however the scope needed to be done in Guelph. Nix couldn't be taken off oxygen & they didn't think that she would make it to Guelph without oxygen. The oxygen tanks they had only last about 20 minutes & they couldn't transport her on oxygen because of liability issues. I asked the vet what that meant & she said I needed to consider humane euthanization. I was beside myself & utterly speechless. I told her that was not acceptable & that there had to be something that could be done. I asked her to explore other options for oxygen & I would take her to Guelph. There was no reason for them to be giving up on her after causing all of this because they wouldn't take her to Guelph. The Hamilton SPCA lent a tank out & I picked her up the next morning & took her to Guelph. I was given an initial quote based on a tracheal tear with repair done through her throat. A scope was done & a 2cm long tear was found in her trachea. The vet that did the scope explained that this was a result of the breathing tube either being inflated too much or pushed in too far. Nix would need surgery to repair it & unfortunately because of the size & location, they would have to go through her sternum to do it. As she was already under anesthetic I was given minutes to make a decision. Of course, I told them to go ahead & I would figure out the financial aspect later. Nix did well over the weekend in ICU & she came home 5 days after surgery. She required pain, antibiotic & B12 injections as she wouldn't eat, had diarrhea & was loosing weight. For a 3 week period I took her to the Village Clinic to have these done until they told me to call Guelph & see what they wanted done as it was so long post surgery. Without pain medication Nix began vomiting several times a day & not eating. At this point I found a new vet & Nix now has a care plan & is doing well, despite being on pain meds for the rest of her life. Not once did Dr. O'Brien see Nix, call me or follow up. She left me with the bill for the repair, despite this being a result of the dental. Her resolution to all of this was to euthanize Nix. I’m beyond grateful to have Nix home but as a result of the Cat Clinic, I almost lost her and she is forever changed. I now have a monthly vet bill of approx. $250 for pain meds. For a Cat Specialist I expected more from her when dealing with a situation like this.

Jennifer M

Great staff. Makes my nervous cats' experience at the vet a breeze

Aaron Berquist

Great service and care for our cat!

Kim Dyment

I am so happy I found the cat clinic they gave me hope for my cat pumpkin and now he is able to come home. The Dr's and staff there are very compassionate to their clients. I thank god for them, they saved my cat. I can't thank them enough for what they have done for me. Thank you

Patti P

No follow up

Donna Frankow

I brought my one older cat to the clinic. I always had to wait. Every time I brought her in for something minor, she would always end up getting seriously ill. Coincidence?? I switched vets and we never had these issues. The staff at my current vet always keep the examining rooms clean and we are always seen on time so they obviously are efficient in scheduling appointments. I didn't find this at The Cat Clinic. The vets are ok but I didn't always have the same one to develop a rapport with them. The final straw was when I called to ask if I could get help in finding a home or end up with me possibly adopting this beautiful stray at my workplace. The receptionist was less than helpful and said she can't help me and hung up on me. I was livid. After I finally calmed down, I had her file transferred immediately. We had a wonderful vet that looked after the needs of our puppy. I have since added to my beautiful fur family and give all my business to this wonderful and extremely caring vet that was recommended to me. It is nice just having one vet and one that we have developed a great rapport with and I can trust completely. I was so disappointed with the clinic and will never return.

Sue Joncas

A little expensive but if you have a cat, this is the best place to take them for care!

Erin Chatten

Took my little feline to the vet for her sore paw, they not only took the time to assess the situation & give her some medication but also to give me very detailed advice. The vet even called me from her home phone the next day to check up on my girl. It is definitely a little pricey but I talked to many others waiting outside (covid restrictions preventing us from going in) & everyone had nothing but good things to say about the clinic. It is worth the money 100% when a place goes the extra mile like this.

Joan Màrtin

This is a cat only clinic. That's a good thing .. because a vet trip can be pretty stressful on most animals The vets and support staff are excellent. They took care of my previous fur angel after he was diagnosed with progressive kidney disease. When he passed in 2013 and I got a new baby in 2016. They take care of her too. If I was to get any more cats ...they would be my choice in care!!!

K L

They accepted our cat on short notice (within an hour before close) during these uncertain times. She received great care and all staff was very nice. She didn't respond to the first prescription so I called a couple days later for a follow up and the staff was very considerate over the phone. We proceeded with a new medication and a week later our cat is back to her normal self. I really appreciate their care and communication and feel comfortable taking our cats to the cat clinic for any future veterinary needs. Thank you from Fidge and her family!

Stacy Mitchell

Only the best for my cat ????

Daria Powers

Amazing Vets, every single one - they listen and respond with such kindness to any anxious parents questions and endless patience They're also sweet with all of my felines and help wherever they can! Would recommend and would never see another vet for my cats

Heather Player

Wonderful staff. Kind and friendly environment. Dr Liz O’Brien is the best!

Jamie-Lee Robb

Thank you so much for taking care of my girl Sophia, she is finally on the mend! You went above and beyond in the last month and I truly appreciate it.

Kyle Strong

Caring, compassionate, and very knowledgeable

Brian Kretz

They really care about you and your cat!

Ty C

Pricey. Counter staff could be a little nicer

Theo K

Great vet for your cat!

Kairi West

Very friendly, trusting and knowledgeable!

Emily Walker

They treat you and ypur cat like family. I only trust them with my cats.

Mandy S

Best vet ever! Everyone who works there is friendly and they are amazing with cats!

George Molyneaux

Very respectful staff and fare prices

Mike Brown

Great staff

Elizabeth Cowan

What I don’t like about this business is the unprofessional and rude staff I have had to deal with just trying to order food for my cat. When I call to order before I can say anything I am put on hold for an unreasonable length of time and then I go through the same thing later in the day when I go to pick it up. Yesterday Aug 20th was the last straw, when I called to say I was there to pick up food for Jimmy I was put on hold…again. I took advantage of someone waiting outside to try and talk to a staff member, well 3 different staff members came out at different times and everyone of them were rude and told me to wait. My sister was in the car and said later “I can’t believe how they treated you”. I ended up leaving without the cat food and was left to my own devices to try and find something comparable, which I did. They talk on their message about unkindness and rude behaviour towards staff will not be tolerated, what about the same rules toward the customers? Does this not apply all the way around? They thought nothing of leaving customers standing outside in the hot sun and extreme heat and humidity only to get fed up and leave. Maybe more staff (well trained) would solve the problem. I will never go back to The Cat Clinic again, they are not the only game in town

Nancy Nielsen

The best place to go. Wonderful care and advice. Highly recommend.

Lucy Armstrong

Dr. O'Brien is the best!

Larissa Nooyen

The staff were very friendly! The vet was kind and patient with my kitty, gave me options for care, and was very thorough with the checkup. The clinic cat Silly is adorable as well.

Don Hinkley

After a visit, your staff made a frivolous report to Children's Aid about a couple of issues that they did not fully understand. My wife sent you an email about it with the case closed letter. We're hurt and disgusted that your staff would risk breaking apart our happy home.

Chris RSAM

Always great care for cats. This is their specialty ,and they are good at what they do. Expensive !

Pauls Denise

Always great. Staff is great. Dr O'Brien is great!

Anna Graham

They were kind helpful, genuinely seem to want the best for their patients. A bit more affordable then other clinics. Also because this clinic specializes in caring for cats only they have a broader knowledge of all things feline then most vet clinics do.

C.K. Doyle

Friendly and professional. A comfortable experience for me and my cat every time.

Keith McCarthy

Great clinic to take your pets they are always very helpful.

Emily Silbert

I wouldn't take my cats anywhere else. Dr. O'Brien and her team are consummate professionals and I always know I'm in good hands. Even Jennifer at reception stands out and goes above and beyond.

Darcy Briggs

Very pleasant and professional doctors and staff. Always excellent service.

Leslie Foreman

Considering we couldn't go inside, I felt my cat was taken care of and I was happy with the service

lewis gowing

very considerate and kind. At my recent appointment I asked if there was anything they could suggest that would help my cat that frequently gets sick and goes into shock during travel, and was given a sedative, at no cost for my follow up appointment. Much thanks :)

Kate Garrett

Very good service, from the receptionists and the doctors. It feels like they really care about each and every patient who's there. Our cat is feisty and strong willed, but they take very good care of him to ensure he's in and out as quickly as possible with minimal stress.

Hiam Al-Bayati

Very expensive. I did n't like the team work's attitude. Professional in keeping their high salary which is the number one of their job. .

Renate Winter

All good

Amy Lee B

Truly a great clinic. It is so nice having a place where you can take your kitties without having a barking dog in the next room. The knowledge and expertise of the veterinarians truly make you realize the quality of a specialist veterinarian. I always feel like the staff are happy to be treating my cats and that gives me a lot of peace of mind. I adore Dr. Matt and Dr. O'Brien. I am happy to say that I will never have to worry about someone else taking care of my cats.

Tim Thompson

Very friendly staff and always explain what is needed. Compassionate staff and I highly recommend them for anyone who has cats

David Knox

Excellent service, they are unbelievable, our cat (Fitten) would not be alive if it wasn't for Dr Liz and all the staff at the cat clinic. very compassionate and reasonable.

Amber Walton

I've been taking my cat to this clinic for a few years and recently adopted a kitten through their adoption program. They've been excellent with my skittish older cat and the kitten through her spay process - which the kitten has not made easy. They're easy to communicate with and all the staff are super knowledgeable and helpful! Best place to take your cat!

John Anderson

The staff have always done their due diligence with our cats. Whether it was a simple check up and shave for Pepper or major surgery for Gizzy, they were there when needed.

Blaine Richardson

We took our cat in on a Tuesday for a suspected urinary infection. We were told that we would get a call the next day about the results. We waited till Thursday then called to ask about any updates, and we told that we would get a call the next day and that they noted in our file we need an update by Monday of the next week. That never happened. No updates. Now we're gonna be gone for a week with no one able to pick up our medication and have to leave my grandma with a sick cat that won't use her litter box. I'd wouldn't be as annoyed if they could be honest and say it'll take awhile for results, but instead they keep telling me "tomorrow" and never reach out. Any other clinic would be better at this point, communication needs to be improved.

Enza Johnson

After going to two different vets I finally got some good answers today about my cats condition. The veterinarian Dr Jackson was very professional and really took the time to get a full history of my cat and troubleshoot a plan that seemed logical and economical. Don't mess around just go here, they may charge a touch more but you get what you pay for. Also I should mention I spoke the receptionist Leigh on the phone I didn't meet her when I was in but wanted to thank her, she was super knowledgable and accommodating on the phone. I probably wouldn't have come in if it wasn't for her. Both whitey and I thank you and we will most definitely be back.

Jenni Kalyn

Everyone is so nice and knowledgeable, they treat my cats like they are their own. Thanks to their help and treatment my rescued cat, Mia, is looking and feeling so much better!!

TheNickg21

Great staff. Friendly service. Highly recommended.

Alexander Blakeney

We've been taking our cats here for a while. Not sure what happened but reception is now super rude and unresponsive. They won't return our calls or inform the doctor. Customer service needs a revamp. E: As of August 2021 the service still has not improved. Reception is still rude

REBECCA Schramek

Doctors are amazing! Patient, concerned, empathic.

Haley Hood

To the Cat Clinic, I want to thank you for yesterday. thank you for understanding my situation, thank you for not just spilling the “e” word on the table, thank you for giving me options, but most of all, thank you for seeing my love in my beloved boy and how special he really is. I will miss him dearly, I already do. But I know he will make someone just as happy as he made me the last 3 years. I am so grateful I came to you for my situation and will recommend and continue to come to you with any further issues with my other fur babies. I am at ease of mind knowing he’s in such great hands and will be the rest of his life. Thank you so, so much.

John Bakun

The vets and staff are awesome! I took my two cats there and they are so helpful and considerate. My one cat, Church, was very sick. So I took him there and he was given some meds with strict instructions. Right now he's back to his old self. My others cat Chili has a heart mur- mur and was given some meds also. Long story short, I'm taking him back for a follow-up. The clinic has really knowledgeable staff and they will take care of your cat. Reasonable prices.

carrie fletcher

I appreciate the care that they have taken with Tate. He is so relaxed with them. I would recommend the Cat Clinic to anyone who is looking for a great Vet.

Dave Whyte

Understanding, friendly staff. When we had to put our beloved Panda down, they made it very comfortable for us.

Marie

Very much satisfied with the service and compassion that is given from the team. Dr. Jackson and his assistants at the clinic have been amazing with Ginger since being diagnosed with diabetes. Definitely a five star !!!

Mirella Moretta

Our cat has been diagnosed with cancer. Dr. Matt Kornya and Dr. McKeown have been amazing. Dr. McKeown saw me after hours on Saturday and followed up Sunday evening. They really give you peace of mind. They are helpful, patient and understanding. If you own a cat this is truly the best care you can provide for your pet. They know cats. Thank you.

Amanda payson

I have been coming to the clinic for 6yrs because of how amazing they have been. 6yrs ago my new kitten had a lot of medical issues and they saw her at least once a week for a month to follow up on her progress. About 2yrs ago she had stones in her bladder and because of a clinical trial they had what would have been $500 visit was $100 including all following up xrays. Time and time again not only has this vet saved me money but they helped take care of my kitty and get her healthy again. Client for life!

DJ

I’ve taken my kittens Greg and Susan to the cat clinic for their first few rounds of vaccines! The staff is very friendly. And the doctors are very knowledgeable and open to all and any questions! They’re great with the kitties. They will definitely be my vet going forward

Andrea F

They know their stuff

Ellen Miller

Caring people here. Very good with my cat.

M H

Because they do not allow you to be with your cat when you take them in for an exam, i believe this has what caused a misdiagnosis, weeks to wait for an appt with a specialist that wasn't even needed and, in turn, prolonged treatment for her actual condition. The unnecessary multiple visits to the clinic and specialist hospital caused my cat so much stress and anxiety. Her true diagnosis was what I had initially thought it was, but not being able to see the actual examination, i took their word for it. On top of that, I received the specialist report the next day, thinking I would get a follow-up call from the clinic. Yet a week went by and I heard nothing. Apparently, they hadn't even looked at her report, so again, prolonged her getting treatment with the medication that she needed. Every time I brought my cat home after a visit, she was worse than when I brought her in. It took a few days to recover after each visit. Definitely anxiety-induced

Sandy Dao

I made an appointment for Monday, July 12th at 4pm on Saturday. Not sure if the girl typed in my information wrong in the system but that is not professional. Now that my cat (Dabby) will have to wait a whole month.. your system is unreliable.

Nicole Surudo

I have been taking my cats, Ozzy and Oliver, to The Cat Clinic for a few years and have always been impressed with the service and care provided. In the last month, Ozzy has unfortunately been in and out of the hospital, but the care provided by all the doctors, technicians, assistants, and reception staff has been SO above and beyond our expectations. It's been unbelievably stressful for us all, but having an incredible team of honest and dedicated professionals with integrity and passion has made all the difference. We are SO thankful for The Cat Clinic and all of the fabulous team members for everything they do.

RA

Cat-friendly. ????

Kari S

Great service, always get my kitties seen quickly when a medical emergency comes up. They take their time to be comprehensive and it is a very compassionate environment. Wouldn't want to take them anywhere else!

Gary Kelly

We had to have our two cats euthanized this past year. Bubby in October and Mofi today April 10. Very difficult as cat lovers would understand. We used the Cat Clinics mobile home service. Having the procedure in our home was so less traumatizing for our cats. We r still grieving bc Mofi just left us. This service is so great. Vets send cats to Gateway for us so we will have their ashes. Never easy but the in home service is so important to us. Less trauma for cats and us! Thank You Cat Clinic for great service!

Renee

Caring and compassionate

Z Zh

I have been there twice, once for my cats annual physical exam, once for some health issue. Friendly staff, the contactless service provided during COVID19 is awesome.

Melaney Salmon

So professional and very nice staff

Jack Perkins

Great place. Friendly staff. Cats only.

ellen miller

Very busy! Feel sorry for the girls coming out in cold with machine

Btomeh Homam

It was really rude ???? service.

Shelley Mousseau

Dr. Liz Obrien has to be one of THE MOST gentle veterinarians I have ever met. She has a magical touch with cats that I have never seen before. Beautiful!!

Jennifer Merla

They took great care of Maggie Mae, very efficient and kind :)

vaughn eden

They have free candy and a big cat

Christine Aubin

Every experience I've had at The Cat Clinic has been wonderful. The staff are all very friendly and you can tell that they really do care about the well-being and comfort of your cats above everything else. I always leave feeling reassured and with new information that I've never been told by other professionals. Special mention to Dr. Kornya who truly defined "above and beyond" when I was dealing with a difficult situation with one of my cats. I couldn't be more grateful for the amazing support and expert care that we received. Thank you!!

Bailey Evering

I had 4 cats. One was new and I was bringing him in to get his shots. A day after having him in my favourite cat became ill. I brought him in and they told me he had pancreatitis and had to stay at the clinic. The next day the cat I originally brought in became ill, then my other 2 the day after that. Turns out the all contracted the calici (spelling) virus. The clinic told me it was clearly my fault for letting them outside (never ONCE had they ever been outside) but if I treated them all they would all pull through. Within a week they advised me that 3 of them were not going to make it and should be put down. When my last cat was being put down the tech said that they have had a ton of cats come through with this virus. My cats died from their unsanitary clinic. On top of it all they charged me a crazy amount of money saying my cats would pull through and didn't offer me any sort of a break once they were all put down. AVOID AT ALL COST.

Corinne Grognet

Awesome place! They are friendly and told us everything they were going to do before they did it and how much it would cost. I truly believe they saved our cat. Wish I had of found them a long time ago.