Here you have all the opinions of real people who buy the products and services of Stone Church Animal Clinic (Veterinarian) in the area of Hamilton (Canada).
Now the business receives a score of 4.7 stars out of 5 and the score is based on 127 reviews.
As you can see it reaches an opinions average is almost the top, and it is founded on a high number of scores, so we can be pretty sure that the evaluation is very reliable. If there are many people who bothered to rate when they are satisfied, is that it works.
You know that we do not usually bother to place feddbacks when these are positive and we usually do it only if we have had a problem or issue...
This Veterinarian corresponds to the category of Veterinarian.
This has been our primary vet for just shy of two years now. The staff is fairly friendly most of the time, sadly they have horrific time management. Our visits that are scheduled in the afternoon or early evening are never on time and our last visit we were forced to wait for an hour past our scheduled appointment. We watched multiple people come and go AFTER our arrival and while we were waiting past our appointment time, they were being helped before us with a seemingly urgent behaviour while were were ignored. So much so we had to call to ensure that we hadn’t been forgotten about, and we were hung up on before we could inquire as to how much longer we would be forced to wait. When we were finally acknowledged - there was no apology, or any sort of thank you for our patience in waiting for such a long time after the agreed upon time. Very disrespectful and unprofessional, regardless of how busy you may or may not be at any given time. A thank you for our patience and understanding would have gone a long way, especially after making us wait for and hour. The “checkup” lasted less that 4 minutes with little interaction or attention to any questions we had which were all dismissed because they had a “busy day“. Not impressed and currently looking for a new vet.
helpful staff, a little expensive, but i like the staff and its real close
Was unhappy quoted one price and given a higher bill with no explanation for the double cost
The vet and staff are beyond compassionate and clearly love animals.
The doctor and staff at this clinic are sincere, compassionate, and will ensure your pet receives the best care they can offer every time. I brought my cat here throughout her life, and at the end, and they always put her (and me) at ease. I could not have asked for a better vet and if you care about bedside manner/clear compassion as part of what you're looking for from a vet, this is the place you should go.
Dr. Ervin and his entire team are amazing. So amazing we actually named our dog StoneChurch! Dr. Ervin saved his life. I cannot say enough about how much we appreciate this team. They are highly knowledgeable and skilled but just as important they are compassionate. We trust our fur family with them and can always rely on them for honest advice and guidance. I’ve had so many traumatic experiences with vets and Dr. Ervin and his team have renewed my faith in this profession.
Always there when my pets need them. Very nice, clean atmosphere. The staff and doctor are very personable and compassionate. I would totally recommend them for anyone's pets!
This is the only place that we will bring our dogs and cats. The staff here are amazing. Dr. Harxhi is the animal whisperer. He is so good with them. We lost our beloved black Lab Sally in 2019, and Dr. Harxhi did everything in his power to save her. During that sad time we knew that he had done everything he could. His knowledge and expertise and kind demeanour will keep us coming back.
Love the vet here. Genuine care for all the pets I've seen him deal with.
Not taking any new patients
the staff is friendly, loving, and knowledgeable
Best vet and vet techs in town!
Best veterinarian we have been to. We have been taking our 13 year old pit bull here for years now, he is the only doctor who knows how to handle our dog without causing him any anxiety or stress what so ever. Calmest vet visits we have ever experienced. We come all the way from Toronto just to see Dr. Harxhi and recomend it to everyone with pets.
Both the doctor and staff are amazing! Kind, passionate, friendly, honest. Doctor and staff are extremely knowledgeable and wise. I will take my pet no where else.
Absolutely lovely team, always a good experience in the few years we've been here. However, I switched vets and with x-rays, my cat was diagnosed with a bone spur in her hip which explained what this vet just referred to as just an 'arthritic flare up'. The dosage of pain medication she was given shocked the new team as it wasn't nearly enough for a senior cat. I also asked to get bloodwork done to confirm everything was normal but they didn't mention anything about bloodwork. The vet said "we can do x-rays to see how bad the arthritis is but that can be done later down the road" instead of doing the x-rays right then and there to come to a diagnosis. Overall I think this clinic is a good place to bring pups and kittens for vaccines and check ups, but if you need more thorough care and medication plans, you should look elsewhere.
I have no words to describe these incredible human beings. Long story short, we thought our dog was a best case scenario: leg amputation or worst case: put down. The doctor worked tirelessly examining all options and they were eventually able to save my dogs leg. I am humbled, emotionally drained and just too grateful to put into words. The aftercare and concern from every employee has been unparalleled. It was as if my dog was his own. I will be forever indebted to their kindness and humanity.
Lack of sympathy with front desk ladies towards my injured dog while telling me they had 6 clients before 9pm. They denied what they said on the phone and they said " people get us mixed up with the other stone church location " only to prove their number in my last called list. False communication.
A good competent vet
Expensive.
Love Dr. Harxhi ! The office was actually a recommendation from a friend several years ago and I am so glad I listened to her.???? Dr. H is Very knowledgeable, extremely thorough with his examinations and willing to answer questions and explains options for Daisy who is a very sweet Cocker Spaniel and is now 15 years old. ???? It is such a relief to know that Daisy is in good hands at their office. The staff are also amazing ! Very knowledgeable, friendly and well organized. When family or friends ask where I take Daisy without hesitation I will always recommend this office because I am confident the owners will be happy with the experience and their amazing pets will receive excellent care by a knowledgeable and compassionate Dr. Harxhi and his staff.
Im so happy my animals have the privilege to be taken care of by the wonderful staff at stonechurch. You can just tell the love they have for our furry family members. Rated number one in my opinion!
The best vet clinic I've ever gone to. Very honest with their prices, and they truly care about your pets. Its refreshing knowing all my pets get the love and care they deserve when coming here!
I was recommended by my best friend and now we take all our animals here. Doctor is very knowledgeable, doesn’t try to do unnecessary things and apparently they have their own lab which means they always get test results back super quick. Great place for animal care.
They are so great with our animals!
Amazing knowledgeable doctor and amazing friendly staff.
These people really care about your animals and are here to help, not to sell. They have very fair prices and the vet does an excellent job with treating your pets. I've been bringing both of my dogs here for the past 3 years for vaccines, surgeries, you name it. No complaints!
Excellent staff and the Dr. Ervin is fantastic, best in the business
The best doctor in the entire world . He’s so knowledge and loves his furry clients . I’m forever grateful .
Stone Church is a great clinic. I am an anxious pet parent at the best of times, and particularly when we were trying to figure out a new diagnosis for my cat. Dr. Harxhi and the rest of the staff were wonderfully gentle and supportive of my cat and myself throughout that process! They were very caring, kind, and knowledgeable. They were also very communicative and were prompt with emails. Thank you all so much for your compassion and care.
The staff at Stone Church Animal Clinic are the friendliest and most helpful. We take our cat there and they're always so gentle and calming for her. I recommend this vet clinic to all my friends and family.
Best prices in Hamilton. I called every single animal clinic in Hamilton for General visit and vaccine renewal, this place had the lowest prices. Nice and kind staff. I'm 100% satisfied with their services.
They were quick and helpful. Fairly inexpensive. My kitten was happy and calm coming out of the clinic.
We love this vet clinic! The doctor is so kind to our French bulldog puppy and they are very careful about giving shots only when the dog is 100% healthy ie. no loose stool in the previous 48 hours. We really appreciate that because some vets give the shots no matter what, just to make some money. This vet clinic also calls the day after shots to see how our puppy is feeling. Highly recommend.
Best clinic ever!!!!!!! Dr Ervin treated my Bernese for 5 years and there is nothing he wouldn’t have done to make sure she was healthy. He is so knowledgeable and caring. I’ve moved and find myself looking for a closer clinic and it’s been so disappointing because I can’t find the same care for my upcoming Bernese puppy. All I can say is the doc and his assistants are amazing!!!! Thank you for all that you did for my beautiful Toulouse!!!!!
Great hours and pleasant service
I live on the other side of town from this clinic but refuse to change because all of the staff clearly care deeply about my cat's health and comfort. Highly recommend it for your furry friend.
The staff are very kind and compassionate. My dog is frightened by strangers and she actually took treats from them, something I've rarely seen her do. I highly recommend them!
I can't say enough good things about the wonderful people at Stone Church Animal Clinic. They have treated my elderly cat since we moved to Hamilton and are just so kind and caring. Dr. Harxhi is a lovely man and an excellent vet.
Dr. Ervin and his team have been the greatest vet clinic we have ever taken our pets to. I have taken some time to write this post, but these amazing people helped make my last moments with my dog the best they could have been. We continue to take our pets here and will as long as we can. The prices are VERY fair, there is no unnecessary work done and our community is better for having their services at our disposal.
I just completed an internship at Stone Church Animal Clinic for my undergraduate degree and loved every second of my time there. Dr. Harxhi and the rest of the staff gladly and eagerly taught me so much; I could never repay them for the rich veterinary experience they have given me over the past couple of months. The staff are very skilled and knowledgeable, and they put all of themselves into their work taking care of the patients and clients who come to see them at Stone Church Animal Clinic.
Great vet. We used to drive from out of town before we moved closer.
As a dog trainer, my dog is my pride, and my sidekick. We recently moved to Hamilton, and, after reading all the reviews, thought we'd try Stone Church Animal clinic as our new home vet clinic. The facility was a pleasure to be in from the moment we set foot in the door. Clean, swift and friendly service from all staff. Dr Harxhi really took the time to address my concerns, about my dog's skin issue. The price was incredibly reasonable, and they even called the next morning to check how my dog was doing. I'm so impressed. I would highly recommend this practice!
I cannot speak highly enough about the veterinarians and staff at this clinic. So thorough, so compassionate, we couldn't ask for better care!
Excellent vet and staff
I can’t say enough positive things about this vet! My family has been going to this vet for 22 years and we’ve never had any problems! They’ve always taken great care of the 4 dogs we’ve had over the past 22 years, I will always go to this vet for as long as I have animals!
Dr. Harxhi and staff are very dedicated to what they do, they are very professional and very caring for your pet. He saved my cats life after a massive amount of bad vets ripped me off in sake of my pets health. Forever grateful for everything.
I bring my German Shepherd here and I love all the staff here. The nurses are amazing and so friendly. You can tell everyone that works here really loves the animals. The prices are very decent for shots and check up and the Vet here is also wonderful. They make sure to make it as pleasant a visit as possible and distract my dog with treats before giving her the shots. It's always a great all around experience when I bring her here.
Awesome animal clinic. Wonderful and caring staff. They take wonderful care with all our animals.
I'm so thankful for not just the receptionists who are always so sweet and helpful, but the vet himself. He is absolutely the best! So humble, personal, and if ever I recommend ANY vet. it will forever be this one!
Amazing staff and service!
The people here are so nice and caring, it makes feel safe bringing my pets here. Nothing but excellent care.
Dr is great, and office staff very friendly and courteous
Best staff ever!
Such a great vet.
Very nice staff and great treatment towards my pup
The most honest, practical and caring veterinarian I have ever had for my dogs...that's 35 years of experience with vets. Dr. Harxhi is the best! And my pups think he's pretty great too!
Brought my Husky here for what seemed to be an eye infection. The staff took us last minute, were extremely friendly, and patient. We forgot our insurance information when we were checking out and she waited over 20 min as we tried to figure it out. Amazing service, wish this place was 24 hours would make it a 6+ star!
Great staff, friendly environment
Great vet and staff. My pets have been using it for 17 years
Stone Church Animal Clinic is prompt and affordable. The vet and all of the staff who operate the clinic are very caring and gentle with the animals.
I'm so thankful I found Dr. Harxhi. He truly cares about your pet and the team there are amazing. I would not hesitate to recommend them to anyone.
Always honest and helpful. Great customer service with a team that make you and your pet feel comfortable. Highly recommend!
Very nice place and great staff. I recommend this place 100 %
I could only give five stars. They are friendly and always respect the client. My dog broke her leg and they guided us through the process in a profissional way. Pleas vist!
Extremely great visit when we went with Pugsley. He doesn't do too well with other dogs and after that was explained it was more than okay for us to wait with the dog outside until the room was ready for him to enter, we just went straight into the room from there. Very understanding and very kind people, as well good prices.
I have been really impressed with the service from this clinic.
very friendly people and informative
Very friendly service, my cat had great care for his check up
Very professional and kind staff paired with a very knowledgeable doctor. Great Animal Clinic.
wonderful vet! all the staff are very sweet, kind and genuine. can't say enough about this clinic.
I am conflicted. I had great service from the experienced staff for my dog. They took great care of him and initially (summer) I saw a replacement vet who was also very good. But then in the fall for a set of booster shots and some maintenance nail clipping, I got a new staff member who clipped my dogs nail wrong and right after that (while he was crying and bleeding) the main vet got her to hold him for the shots which I was totally opposed to and for good reason. He was freaking out. I was shocked. I moved to another clinic.
Made a visit with an newly adopted dog at noon on Saturday during Covid. Only one of us allowed in with dog due to Covid. No other pets or owners were there at the time. I had scanned & emailed doggies records ahead of time and they had uploaded into their computer. The two assistants were great as was the lady at the front desk. Dr Harxhi was amazing - I never felt rushed and he made sure that I listed all my issues and concerns. He was very professional and reassuring - it's clear that he loves his job. He didn't push tests or try to sell me anything.
Great and knowledgeable staff. Being open late makes it much easier to pick up medications or food, and to schedule appointments.
We take our dog there. They look after her well!
Always helpful.
Caring, well priced and professional. The team at Stone Church Animal Clinic go above and beyond for your pets and always make sure you understand what's best for your companions. Zazu loves Dr. Ervin Harxi and his team and we will continue coming back here despite being much closer to other clinics.
We bring our rescue Chihuahua Ruby here and have had nothing but friendly and professional service. We would highly recommend their services.
Seem very impersonal
We had to put our dog down of 13 years and the team here were so nice and caring that they made a bad time bearable. They even lit a candle for her! Highly recommend them for their caring mot only for your pet b ut for the owner as well.
Helpful, obvious love for animals and took us in quickly.
Always takes great care of our pets. Never over charges for unnessecary testing or things like that. Highly recommend!
Very friendly and knowledgeable. Their prices are very reasonable and their staff are very professional
Excellent, Dr. Harxhi has been seeing our animals for over 10 years. He's compassionate and caring, as well as passionate and knowledgeable about his patients. Not pushy and always offers his sincere advice. The vet techs are always professional and courteous, and gentle with our pets. Very clean and tidy, professional clinic. Highly recommended.
Great vet. The only place I'll bring my dog. They are very friendly and knowledgable. This is the first vet that has taken my dog issues seriously and actually explained my options and prices to me rather than just expecting me to shell out 500 dollars with very little info. My dog has been having problems for 5 years and this is the first place I feel confident will figure out what's wrong
I have been taking my cats to this clinic for over three years now and I'm very happy. Dr. Harxhi and his team are lovely people who show great care for the animals they treat. They listen to you as the customer and prices are reasonable. Dr. Harxhi always gives options and has never pushed an unnecessary test or treatment as I've experienced elsewhere.
The staff here are super friendly and are very loving towards your pet. They explain things so that you can understand them and they make sure that you the pet owner are comfortable as well.
Just there with my bestie after the manhood was taken away from her dog ;) hahaha
Excellent vet and staff. By far the best that I have ever been to and will be taking my dog there from now on.
Friendly, answers all questions, and good with follow-up.
Very friendly staff and reception, plus the vet was a good person and took time to answer our questions plus accommodate us. Would highly recommend them for your dog’s appointment because of wonderful staff.
Great team! My pup is always happy to see them.
He has been my vet for many years and he is reasonably priced, he cares for animals and his staff is amazing and very friendly!!!!
Great vet and amazing team.
Pleasant, They do what's needed to be done, I have been able to walk in from time to time which is nice.
Such nice people here! Although my poor car was traumatized they were very gentle with him and I'm happy to report he is feeling much better
After taking our dogs and cat to a few different vets in the Hamilton area, we are so happy to have found Dr. Ervin! The clinic goes above and beyond to provide your animal with the best care possible! We recommend them to all our family and friends!
We want to thank all the staff at Stone Church Animal Clinic for being so amazing during Lily’s final moments. You gave us the time we needed, you made us feel at ease. Thank you for lighting the candle as well. You guys are all amazing! We wouldn’t take our family anywhere else.
My dog required surgery recently to remove a lump that was located between her eyes. This caused me great concern because of its location and what it might be. Dr Ervin is a very caring man who did an excellent job removing it. The incision was large but it is healing very nicely and I do believe there will be no scar when it is fully healed. The staff at the clinic were friendly, professional and attentive to the needs of my dog and also to me as they knew I was nervous about the surgery and its outcome. I am so glad that I have such a good vet taking care of my dog. I highly recommended this clinic to anyone who needs a vet! First rate!
I can not speak highly enough of this clinic the vet and his staff are more then words can describe amazing, they ACTUALLY care about your pets they will ALWAYS provide some suggestions and support...AMAZING AMAZING AMAZING ❤ I'm so over the moon with these guys I have now been with them for about 6 years. I live quite far away now.. over a 2 hour drive and refuse to change vets the service, and style is impeccable I trust them with my animals lives. ❤ thank you guys keep up the phenomenal work
I don't know what the previous reviewer is talking about. This vet is great. I have had to go in a few times for my puppy already due to a UTI and routine immunization, and I have never had to wait more than a few minutes to see the doc. Staff greet you immediately when you walk in the door. Dr. Ervin seems very knowledgeable, and he never makes me feel rushed. He answers questions by providing the facts and leaving the decision up to the owner, which I really appreciate. Fees charged were very reasonable. When my dog needed antibiotics, he charged for the drugs only, but not for his consultation time, since we had already been to the emergency vet. This in spite of the fact that he did indeed examine my puppy and spent time providing me with advice. Did I mention that they do follow-up calls? I highly recommend this clinic!
The veterinarian and his techs are amazing. He was blunt/straight up with me, which was greatly appreciated. He asks before doing any procedures with most certainly don't do. Highly recommend.
Dr. Irv is the best vet hands down. Wouldn't trust my pet with anyone else. We've moved away from the Ancaster area but will always commute back for such fantastic care.
The most caring staff. A wonderful place for all your veterinary needs
Friendly staff and excellent service, my pup loves going there
Dr. Ervin and his staff are the only people I trust with my pets. I love that he’s the only vet, so he always knows the past history of my animal. I have 3 sphynx cats, and he has knowledge and experience with the breed, where most vets I called before finding Stone Church did not. He’s an amazing vet, and the same goes for all of his staff. I’ve recommended Stone Church vet to everyone I speak to, my mom takes her two sphynx here as well.
The staff and vets are always helpful, nice, and knowledgeable! We've been taking our 4 yr old Sheepdog here for 3 years.
We took our cat there a few months ago for over-grooming and sores on his skin. The poor guy would lick himself raw due to the itching. The doctor gave him a quick check and just told us to buy the ($70+) anallergenic food they sell because it might be a food allergy. We bought a couple bags and he didn't get better. Later, through Googling, we found he had fleas. This vet can't even diagnose fleas. I don't want to believe it, but it seems like he's more interested in getting his money for the visit and the kickback from the food.
(Translated) They take good care of our babies with follow-up (Original) Ils prennent bien soin de nos bébés avec un suivi
Turned me away because my dog isnt a pup and I'm not new to the area? Thanks for the help.
Excellent clinic that you can trust. Well respected staff will go the extra mile to help you and your pet. I recommend Stone Church Animal Clinic to all my family and friends. You will not be disappointed after a visit with these amazing vets and staff
Friendly and knowledgeable. Fair rates with a focus on pets and not just bringing in the bucks. We've only just visiting Stone Church animal clinic with our new puppy and every experience has been very positive. Clean and efficient. There is a cat or hanging out behind the desk... These people are clearly animal and we are very grateful for them. Five stars and high five.
Great people.
Dr. Ervin and his staff are absolutely wonderful. He is so compassionate, and truly cares about animals. We trust his opinion regarding the health of our pets 100% You will not find a more dedicated, caring, kind and knowledgeable vet. I recommend him based on how he has cared for our dogs Kya, Zoey, Buddy and Willow over the years. You can tell he loves his job, and it is more to him than that.
Such caring and wonderful people
Clean clinic, helpful and knowledgeable staff. I always recommend this clinic to all of my friends with animals. Great prices and quality of service.
Very nice very good doctor and stuff. Big Thank You
Great vet with our girls
Amazing vet! Takes the time to talk to you one on one. Always friendly service! Highly recommended!!
They always take care of my animals! Would highly recommend this clinic, nothing but the best services and very friendly staff. The doctor is very helpful, takes time to explain things, answers any questions, very honest and caring. I've had some bad experiences elsewhere and started coming here about 4 or 5 years ago. Have never had any issues and the doctor has always helped out my fur babies. A year ago I had to put down my rescue baby as he was in bad shape from heart worms and the staff were very compassionate, took their time with us, allowed several family members to come support me in the back while I said goodbye, will never forget that day or how helpful the staff and doctor were in my hard time. The doctor was also very honest with me about choices and options without pushing anything on me and giving me time to make my decision. My one pup also had his neutering here and during the surgery the doctor called me to ask if I wanted my pups growth removed as it would cost less due to him already being under for surgery and let me know how he was doing to. Great service would highly recommend taking your fur babies here!
So happy with this vet, they always take such good care of my kitten.
They have great receptionist, the technicians are exceptional, the Vets is fantastic, and greatest of all you can't beat the rates.
Knowledgeable and warm staff that put the welfare of your pets first. One of the rare vet clinics that does not push unnecessary, invasive, and expensive tests.
Started taking my pup here after seeing the positive reviews and four visits later, I gotta admit I'm relieved and happy to have chosen this place for my puppy. They have reasonable rates, truly take your concerns into account and never try to upsell anything. Highly recommend this animal clinic.
I have been to a few vets over the years with different pets. Recently moved to west mountain & wanted to find a vet closer to our home. I had a nightmare experience with a non-empathic vet on the mountain. So I was trying to find another new vet. All of the staff here are wonderful! Vet very thorough and explains everything. All staff are neat & clean & very professional. Prices are very good and scheduling is great-very short wait times. I would definitely recommend this vet clinic to anyone. Bring your pets here & you can rest assured they will be given the best care. Lynn D.
This is a clinic where it's evident the people love what they do. The team is knowledgable, fair, kind, and I can sincerely say it's the best clinic I've been part of. I can't imagine taking my dogs anywhere else.
Very friendly staff, the doctor is so kind to my sweet old kitty...always a pleasure to bring her there.
We only just found this place recently. The staff were very knowledgeable and helpful as we tried to make our pets last days more comfortable. Everyone was extremely kind and empathetic
Outstanding service, passionate and dedicated staff and wholesome environment that any animal would gladly walk into! Couldn't ask for better people to care for my loved ones!
good with animals
I have been coming here with my pets for years. Dr. Harxhi and all the staff are very thorough, knowledgeable and compassionate. Wouldn't consider going anywhere else. Love this team.
I have taken my cat to this vet twice now and I have no complaints. The vet gets straight to the root of the problem and is very informative. The staff is also very friendly and helpful.
Dr. Harxhi and his staff are absolutely amazing! Dr. Harxhi is very knowledgeable, honest, and eager to answer questions. Very laid back, relaxed atmosphere in the clinic. Prices and quality of care can't be beat. The clinic is also great with accommodating pet owner's busy schedules. Great clinic - I recommend to everyone!
This is a great clinic to care for your animals. The Doctor is knowledgeable and patient and the staff is easy to work with and very caring.
Wonderful animal clinic! My dog loves coming here, the staff all truly love animals. The clinic hours are extended, making it easy to get appointments after work.
Went for the first time here today with our puppy and they were amazing. We brought him in and they had us in at the time of the appointment. The vet came in and did a fully check on our puppy. Gave us good tips of how to train and what to do. They were amazing we were blown away at the expertise and dedication of the people working at this vet clinic. Great job we are very happy.
Outstanding patient care. And they're good with us furry parents as well!
Bring my dogs to this vet and my puppies they know exactly what is the issue never charge alot vet is awesome
Thanks for taking excellent care. We appreciate you all
This has been my Vet for a long time. They really care about your pet and call you to chack in them as well.
Nice people. Clean enviroment.
Great customer or should I say pet service? My dog has always been treated with dignity and respect, and helpful suggestions with every visit, also accommodating according to each situation... Definitely recommend it.
Friendly staff!!
Very good service They are live savers All the best Good job
Amazing staff. Doesn't ask for unnecessary testing, x-rays, meds like other places i have been in past. Took my cat in for having no meow (voice) at all. Was told it will clear up on its own. I wouldn't have flinched if I was told testing or meds were required. Just exam fee and a smile.
Dr Ervyn and his staff are outstanding. A heartfelt thank you to Dr Ervyn and Val when we had to say good bye to our most beautiful girl of 15 yrs Remy. She was surrounded by love and compassion. Sincerely Pam
Dr. Erv and his staff are amazing. Knowledgable, professional, kind, caring and just plain awesome. They treat all humans and animals with dignity and respect and they ensure you are part of the treatment plan and decision making from start to finish. I would highly recommend this clinic to anyone you would not be disappointed
Excellent service. Nice staff and vet
A kind, caring, professional clinic where I have taken my pets for 10 years. Dr. Harxhi clearly loves what he does and cares for my pets in such a compassionate way. I appreciate his honesty and how he helps empower you to make informed decisions on the care of your animals. The staff are also very friendly and helpful whenever I call or come in for an appointment. I'm so appreciative of this clinic! I know my pets are in very good hands here.
Came here for the first time. The vet is patient and genuinely cares about your pet. He takes the time to educate your on the pet's condition instead of jumping to writing the prescriptions. Would recommend!
Very accommodating, friendly service.
Amazing and compassionate care
Amazing service, everyone is very informative and helpful.
Awesome Vet and staff.
As an elderly person having a good vet to care for my pet is very important to me. My daughter recommended Stonechurch Animal Clinic to me and I am very happy that she did. The girls are wonderful! They are so sweet on the phone when I make an appointment and when I come in with my little dog. Dr Ervin is very nice and attentive to my dogs needs and explains everything clearly so I understand exactly what my pet needs now and in the future. Just the very best service. I always feel so at ease when I go there as does my dog. Never any fuss. I highly recommend this clinic if you need a vet! Top notch! A+
I don't like how the receptionist try to deal with customers while on the phone.
Professional and compassionate care
Prices are no different than anywhere else, but the vet does seem to actually care about the pets, more than some other clinics I have used in the past. Only one vet afaik.
Great clinic with really good vets. Never had an issue here
Always have great, friendly staff. They are knowledgeable and Dr. Harxhi is great
Dr. Ervin has saved my dog's life a few times now. He is a very kind and caring human being. He is the best vet that I know and I have gone thru a few!! Thank you Dr. Ervine, and thank you from Gyan and Bijou too!
They said they aren't taking more customers. I guess they must be doing something right, but my dog needs flea medication
I have been her several times for the same problem that still has not been remotely fixed. My dog’s ear infection. You’d think for something so common, they would at least be able to some what help. Nope. They charge you for a check up, they don’t really even look in your dogs ear. Then prescribe you pointless medication that doesn’t work. My dog is now in the worst pain I’ve ever seen him for months now, and st this point it’s pointless even going here. They don’t even try to find out what the problem with his ears are, and then at the end of the appointment they tell you they don’t know what the problem is, go see a specialist. These people do not care about your animal. They just want to drain you of every last dollar, and let you leave with your dog’s Bloody, mite filled, inflamed ears as they smile in your face and tell you they don’t know what the problem is. Isn’t it your bloody job to find out? Nope. All the reviews say the vet is knowledgeable yet can not figure out a simple ear infection. Great vet, looking at the reviews, most people is happy that the vet fixed a simple uti or gave them vaccines with compassion, or put their dog down for them with compassion but has this vet actually helped any real health problems? Probably not.
Me and my family cannot express the gratitude we have for everyone at this clinic. We found them in a bit of an emergency situation with our dog , when he fell ill at Christmas. He was diagnosed with being in the final stages of kidney failure and was given only a short while to live. We were devastated at the news. Although we were brand new to the clinic, the extraordinary amount of compassion and care that was given to our sweet boy, Steeler, was second to none. And when it came time to say goodbye, he was cared for with dignity and respect. Thank you so very much to everyone there, you made a painful and sad time for our family a little easier with your kindness.
Love this vet, they take great care of my 3 cats and are very knowledgable, respectful, and give you the time of day when you have concerns. They are always happy to offer advice over the phone, and I feel lucky to have found a place like this for my cats health needs.
Stone Church vet are fantastic anytime I've had any issues with my puppy they have been able to accommodate right away
Took good care of my dog, Buddy.
First time visiting this vet and it will be my last. Poor 1st time customer experience. Brought my puppy In for his first visit and due to his poop not being solid he didn't want to give him his shot..ok I understood. I would of expected a physical exam at the very least but not even that happened. I was surprised. It was a waste of my time . Visited mohawk animal hospital and they gave my puppy a head to toe exam and provided me with a better 1st time experience than stone church.
This clinic is the cat's meow! Excellent and super talented staff. Dr. Irvin is the best vet I have every met. Your pets will luv it here.
I've had the best experience here. I've never had a vet be so personal and thoughtful. It surprised me at first because I would call with questions and speak with the receptionist, and then shortly after I would get a call from the vet himself, taking time to answer any questions I have thoroughly and patiently. I never feel rushed. My cat loves him. I'm never going to change vets. Please bring your animals here!!!!
We live in Flamborough and still come to this clinic. The main vet is knowledgeable, nice and empathetic. Very nice and thoughtful staff. Would highly recommend!
One of the best vets Ive been to, especially in this city. Extremly personal and attentive to our animals. Easy to talk to, understanding of your needs and concerns. I always leave satisfied and I highly recomend.
It was our first time to the clinic with our new puppy and I was a great experience even though it was curbside because of pandemic. The girls were wonderful and our pup seemed to have had a great experience! Thank you!! :)
I have never ever had a vet call me at home after a procedure on my pet. Dr. Harxhi did this not only when my dog had surgery but also when my cat required surgery. He called more than once and also had his staff call for several days to check on my pets' well being. I felt very cared for and really appreciated all the genuine concern for my animals.
Dr. Harxhi has got to be one of the bests vets I've come across in a long time. He is compassionate, extremely knowledgeable and genuinely cares about his patients. I can't say enough about how impressed I was with the staff, the facility and especially the doctor. Would definitely recommend it to anyone looking for best care for their pet.
Your pet is safe in their hands!
I really cannot say enough about Dr. Harxhi and his team. If you are looking for a vet known for his honesty and compassion, this is the place to go. The prices are extremely reasonable for the high standard of care provided. My elderly Aussie had several lumpectomies last year and the follow-up care was top notch. One of her incisions on a high-motility area opened up shortly after removing her staples 10 days post-op. It was a Saturday and we were visiting family over an hour away when we noticed. Dr. Harxhi happily kept the clinic open for more than 2 hours after closing time in order to take care of my girl. He charged me nothing and said that he would gladly stay at the clinic all night to help sweet Rosie. That's probably when my heart melted. :'))) Due to this minor complication, she had to be on antibiotics for longer than expected and developed a yeast overgrowth in her gut manifesting in many skin issues (not overly surprising given her advanced age). We have since sorted it out with pro + prebiotics with digestive enzymes, and Dr. Harxhi was incredibly patient and understanding throughout the entire process. He knows that I am now hesitant to use antibiotics on my elderly dog unless it is a last resort and is very respectful when discussing treatment options. He does not talk down to his clients, but instead listens to their concerns and tailors the pet's care based on his extensive knowledge and said concerns. I would give 6 stars if I could!
I am very happy with how my cat was treated as well as the professionalism of the staff.
Clean facility, helpful staff and knowledgable doctor... what more can I ask fo
Everyone here was absolutely amazing! They were kind and understanding and sympathetic. I would recommend them for anyone!
Just got a new puppy and have taken him twice to this vet already and the service was fast and the employees were very nice and professional. Great animal clinic!
Great service... Staff is very friendly and loves animals
I will be recommending this clinic to all my friends with new pets. Dr. Ervin Harxhi was great with my pup and made a very shy dog feel comfortable during her vaccinations. No stress at all! Staff is friendly, prices are good, and their genuine care for the well being of your animal really shows through.
We have been a client at Stone Church Animal Clinic for about 3 years now. Dr. Harxhi and the team have always been wonderful and kind to our girl. She is definitely a more complicated case, and Dr. Harxhi has helped us through every step of her case. Definitely would recommend this clinic!
Friendly staff who answer all my questions as a new dog owner.
Kind and compassionate staff, my go-to clinic! An especially big thank you to Anne for her patience and effort today successfully clipping my (very difficult) dog’s nails.
Dr. Harxhi is amazing, hands down the nicest and most caring vet in town. He really goes above and beyond to ensure the best affordable care for his clients and their owners. The vet techs are amazing, and the clinics resident cat is such a doll. I'm a rather particular person, and I honestly couldn't have asked for a better health team for my fur kids. SCAC, thank you.
At the risk of understating, Dr. Ervin is the best (small animal) vet I've dealt with in the past 35 years. Under his care, there's a cat happily prowling five years after other vets solemnly declared he'd be dead within a week. He has too many positive qualities to list here. Essentially, he's the type of vet I wish I had as my GP, and am grateful my furried family members have him as theirs.
I have been going here for years. They really do care about the animals and treat people right
Great experience, we were received by a very polite Vet Tech and our Vet Dr.Ervin was very comprehensive and generous. Rates are really honest and qualified professionals. Thank you !
Good vet and good staff. And my dog likes going there
Dr. Harxhi is such a wonderful vet. I can tell he really cares about our dogs and he's so helpful every time we come in. All the staff are super nice too!
5 out of 5 stars. Friendly staff and very helpful. Vet is one of the most knowledgable professional and caring person amazingly and lucky for my samoyed dog and my family. We are so happy to have him for rex. We drive from Toronto Only because of this vet and his staff. I recommend highly if you want your pet to be treated with care love and dignity. Vet will tell you the truth and no extra tests for nothing. Very reasonable prices compare to other vets that charges you for extra service when there is no need for but your money. Thank you dr Ervin for your amazing support and help for our lovely samoyed REX.
The vet was very friendly and helpful. Staff are fast and efficient and caring.
Dr. Harxi and his staff are amazing, very compassionate and always willing to go above & beyond for the customer & their fur babies! They're usually pretty busy, but that's because of how consistently great they are.
Our vet and the staff are amazing!!! I’ve been going here for almost 9 years and have always had the best care for our babies! Wishing you all Happy Holidays and a Happy, Healthy New Year???????????? From the Munro family
Great staff! Friendly and my dog loves them
REALLY RUDE / IGNORANT VET !!! When you phone this Vet and he tells you that he will not give out FREE advice over the phone, you know he only in it for the money !!!! Did'nt even ask if the animal was OK !! Been with this guy for a long while too BUT today was the day I must say Bye Bye !! I need a Vet who will at least know how to carry a conversation and be concerned about the animals he looks after !! No More $$$ for you !!
The best vet
Both Holly & St Nicholas get amazing care here... The compassion that was given to Nicholas and myself was greatly appreciated...
Great, caring employees
They are fabulous with my dog Petey and they do not try to guilt you in to spending money on your pet if it's not needed. My dog likes the calm way he is handled by the staff and it is a thoroughly enjoyable place to go.
Great people. Great hours. Always helpful and friendly.
The one word that comes to mind regarding Stone Church Animal clinic and Dr. Harxhi is "Trust". I know he and his staff have the best interests of my dogs, always. They are always available when I need them and Dr. Harxhi sometimes even answers the phone himself. He takes the time to educate me on my dogs issues in a non-rushed manner. I feel like I am participating in their heath care and I am rarely not allowed to be present during treatment. He doesn't recommend anything that is not necessary. I have had multiple serious issues/surgeries over the years and Stone Church Animal clinic has always helped them through. Thank you
Awesome prices with a very professional staff and DVM. I have taken my puppy there since she was 8 weeks old and have had nothing but amazing service from all employees. Very clean and outgoing environment. I can tell that they treat our pets as if they are their own and as a pet mom its comforting knowing my baby is in good hands.
I truly want to thank everyone at Stoney Creek animal clinic for their support with our little neonatal kitten. He’s doing great! The endless phone calls were always answered quickly and kindly. He is thriving today because of you guys!
I cannot overstate how wonderful Dr. Harxhi is. Our dog has fairly significant fear issues and the clinic is always willing to work with us to find the best way to care for our dog. Dr. Harxhi is truly an excellent vet and support person - he always takes the time to check in with us and we work as a team to care for our pup. Cannot recommend enough.
We have been taking our animals here for ten years. The new vet that has taken over is great!
Dr Harxhi is so understanding and kind with my dog even though she’s terrified of going to the vet and acts very difficult because of it. We’ve had some issues over the last year with her pancreas and Dr Harxhi has worked with me to resolve these and my girl is doing better than ever. My dog is my baby and I’m sure others feel the same way about their pet, I wouldn’t trust her with anyone else. And all the other staff here are so friendly and kind as well. Thank you!
Love them. They treat all animals like family
Absolute abomination of a vet practice. My dog was sick with nicotine poisoning last I went, they tried to trap him unnecessarily overnight to make a buck. When I refused their treatment/demands, the fat receptionist ensured me she'd have to call animal control on me if I did. I ended up going to Beattie, only to return home to a notice from animal control demanding I contact them regarding the situation. Stone Church Animal Clinic then had the balls to contact me regarding my dog being ready for his shots after all this. Needless to say, there are countless better vets. DO NOT take your pets here.
Amazing staff at the Stone Church Animal Clinic. Dr. Harxhi was very supportive and made us feel at ease. So incredibly happy to find a veterinarian that truly loves the animals he works with. Thank you so much!
The staff at this clinic went over and beyond for the comfort of my cat and myself! The vet along with everyone else truly do care for our pets and it made me feel at ease when I asked to come in for a quicker appointment since my cat was not feeling well. They made arrangements immediately and took all the necessary steps in order for me to check on my cat ASAP. I even received a phone call from the vet in less than 24 hours with results! And a second phone call from the receptionist checking on my cat. I've been going there for 10 years, and I am extremely happy with their services. Thank you Stone Church Animal Clinic :D <3
Always good with our dog
Great staff and Dr. Ervin Harxhi is fantastic. His genuine care for the well being of our pets is extremely comforting. I would recommend him and this clinic to anyone!
Vet is amazing with our dog. Our dog pulls the leash to get inside, and is so calm with the assistants and the vet himself. Big change from our last place. Very happy with this place
I'm always happy about the care my furry family receives when we go.
Reasonably priced, and lovely vet at this clinic.
I needed to buy prescription food for my pet and they refused to sell me any because I was not a client and now I never will be. I was literally told that they only take care of their own. Refusing to sell a person prescription pet food is their right but they are disgusting for doing so. Go to another vet who has empathy and compassion.
Moved to Hamilton not too long ago and found this gem of a place. So friendly, professional, and attentive to not only your pets, but you. Would recommend this animal clinic to anyone who wants to hear it. ????????????
We had nothing but positive experience with this vet. The prices are within reason. Very polite and positive staff.
Love the workers here. They always show care towards animals.
I called them as my dog was bleeding out her nose and i was in panic mode. The girl asked how old my dog was and i said 12, to which she said they weren`t accepting new patients. Why didn`t she say that they weren`t accepting new patients right off the bat? She only said they weren`t accepting new patients AFTER finding out that my dog was 12....not impressed.
Good price good service
I went to 2 other vets before I found this one. Dr Haxry is simply the best! His approach towards anxious dogs is excellent.
You could not have a better vet for your pet than Dr Harxchi. You can tell how much he cares about animals and his staff are very well trained and attentive. They also help several local rescues and go above and beyond. My dogs never mind coming for their check ups.
Prices very fair, your pets care is explained to you and options are given for their treatment. Will be returning for future visits!
Very helpful and a very good vet
Friendly staff, doctor is great and picked up on issue I was aware of but didn't ask about. Unfortunately if you are looking for a vet they are not taking on new clients. Due to outside circumstances I had to leave them for a few years and was advised today that I would be considered a new client. I will now continue my searching for another great vet practice.
Great staff, prompt service