Reviews of Rockland Veterinary Hospital (Veterinarian)

María Margarita Aponte Medina

Professionals and especially dedicated to their patients or guests. Always grateful for the attention and help they gave my beloved Rain who will never forget

Danielle

Been bringing my cat here for over 10 years and I've always had a great experience! Staff is friendly and always thoroughly explain things

Scott Tulpin

compassionate care remembered me and my cat when I called for follow-up ????

Les Bradbury

A very good Dr fair prices beautiful people an wonderful service

George Tremis

They truly care about your pet and providing exceptional service. I highly recommend them.

Howard Stott

Staff here are always great,have been taking my dogs here for 25 years now. Three dogs have been taken care of with exceptional care.Very fair prices for the services I’ve had done.Advice they give never money oriented just the best the animal needs.What ever they say I do and have never had a issue.

Bill Irvine

Very nice and very personable so far!!! Overall a great experience!!

Margaret Dent

Very friendly, knowledgeable staff who care about our animals as much as we do. Reasonably priced.

Karen Regan

The vet is so nice and so sweet to the animals and the staff there are amazing, informative and kind. Best service!

Mudit

Great team! Dawn is amazing, they care for our puppy like their own which is so great to see. Thank You so much.

Diego P

Great place to take your pets customer service here is 5 stars

James Lott

Very kind people. Very helpful and made me feel at ease. I'm glad I found them.

Nicole Robbins

I recently moved to Stoney Creek & got a dog of my own so I was looking for a vet in the area. This vet is amazing, the staff is always so kind and sweet, they remember you and your pet making it nice and personal. Any time I have called they have been able to book me in the same day! I'm happy to say I found my "home" vet!

Jennifer Wolfraim

Great clinic, really care for the animals.

Raija Jay

Wonderful caring people

Brett Barrowclough

Fantastic staff! Surprisingly enough our pup loves visiting the vet! Highly recommend.

Karen Moyes

Nothing but good things to say. Kind, caring staff and I have called back a few times with questions and they are always very helpful.

Danny Eng

We've been putting off writing this review for awhile because well...Theo and I had to move away for work and going to another vet is a reality we don't want to accept aha. If you're looking for a place that genuinely looks out for you and your lovely pets and do their utmost best to provide the best care then I can't recommend Rockland enough. Their staff takes their time to explain and teach while guiding you through the how-to's of being a dog parent. Pricing is fair and everything is as transparent as it could be. We've been to a few vets in the Hamilton area and when we found Rockland we had such a huge sigh of relief. Now we recommend all our friends and family here. If you're looking at this review then I'm assuming you are looking for a new vet - trust me, give this place a shot and you won't regret it. They have the best staff and the best help you will want for your pets. If I could give them 6/5 stars I would!

Jessica Gilchrist

Excellent service and knowledgeable staff

Matthew Dang

As a healthcare professional who owns my own clinic, I know good customer service when I see it. The team at Rockland are great! My Miso is a chow and chows are known to be unpredictable, so I asked Miso’s sister’s dad for the recommendation. I drove from Toronto to Hamilton and it was worth it. The team gives me a good vibe compared to my Toronto vet and they are very reassuring. Thanks team for taking care of Miso today!

sarah lotakow

I really love Rockland Veterinary Hospital the staff are super kind and helpful, they also really help your animals when they are in the time of need.

alex Anderson

Been going here now since 94 and are now with our second dog. What can I say "they care"

Alyssa Gilbert

So thorough, they are both fast and efficient. They put more into your pets than most vets.

JOSHUA Czerniga

Best vet they make you feel part of the family.

Mark Woods

Considerate, wonderful staff that always treats my dog so kindly.

Andrew LaRiviere

Love this store. I buy all my hats there. Crooks and castle hoodies and t shirts. Plus a big selection of energy drinks and candy. The guy is super nice too

Sandra

Extremely professional and caring! i was nervous being a first time pet owner, but the team at Rockland Vet made sure to be as transparent, informative, and kind as possible! Definitely recommend

Branko Jovanovic

Everybody is always pleasant and willing to help. My daughter's Chow had a spaying operation there, and it went very well. Highly recommend

Amanda Buehner

Not my actual vet.(its out of town) but willing to sell me products I need for my cat. Like special food and a calming spray for travel. There was no extra charge to get either one. It is greatly appreciated that we can take care of our fur baby with the help of the staff here.

Erin S

I've been taking my cats here for years and the other day I had a bad experience which would have been rated 2 stars if it had been my first time. I received a call to have my cats' annual vaccinations which included a rabies shot so it was considered an essential service. I scheduled their appointment and when we got there, we weren't allowed inside due to covid. This was not explained to me when I scheduled the appointment. I would not have taken them if I couldn't be in the room with them as the whole visit is stressful enough. I feel that this detail was omitted on purpose because many pet owners would want to be with their pets and ask questions to the veterinarian, etc. I would have waited to schedule the appointment until I could be with them. But since we were there and had completed the torment of getting them in their carriers we kept the appointment. I would not do that unnecessarily as one cat really freaks out and gets a bloody front nail from pawing the carrier. So my husband and I were standing outside in the rain with one cat outside with us because I didn't want him to think we were going home if I put him back in the car. My bill came to $635 for two cats' checkups, bloodwork, and vaccinations (we got the 3 year rabies one). On the receipt we were surprised to see a $40 charge for the 2 nail trims we requested. In the past I'm sure it was free of charge with the vaccinations. When I inquired they said something about it being free every fifth time. What? When you're spending that kind of money I feel it should be covered and we should have been told it was now a charge, because we would have done it at home. By the way, our cats are very good at the vet just scared. They let us trim their nails with ease I just thought since they were going to the vet anyways they could get a professional job. The staff has always been pretty decent so I'm not giving a bad rating but I just want other people to be aware of those 2 things when choosing their veterinarian.

Sophia K

My fur baby and I love rockland vet - they’re just quick and easy to deal with and we appreciate a fast visit

John Alvarez

There people at this place are the kindest I've met in a long time. Their ability to make you feel at home is unmatched. Their professionalism and kindness are truthful and heartfelt

Joyce Eng

Staff answered calls immediately and were extremely friendly during every visit. They followed safety measures by having clients wait outside in their vehicles.

Rebecca Kawamura

They are quick, prompt and professional. Staff is friendly and very accommodating. This is a small clinic - they go the distance with customer service and ensuring my pet is healthy. There is curbside care. Your pet is picked up from the car and payment is done in the car. My pet had her shots done and an exam. I didn't get to meet the veterinarian in person. A full report on paper was given to me along with a sample of dog food. This is the 2nd visit, earlier this year my pup skinned her paws. They were able to take her in without a huge cost for the exam. The assessment and advice given were very reasonable and they didn't try to push unnecessary medications or bandages. She healed up just fine. The only reason I didn't give 5 stars is because the plaza is under renovations and it is difficult to navigate (not their fault - it's their property management company). The lines in the parking lot are barely visible and it's quite tight to make turns to get in and out of parking spots. Albeit, parking is free.

Stephanie Doslea

I met Doctor Sue years ago before she opened shop at Rockland. The staff at this pet hospital has always gone above and beyond for my pets. Today our Moxxi passed away. Jill was very compassionate and helpful with making arrangements with my husband. This is the second pet I've lost. My cat Zeus needed to be put down in 2006. The quality of care and service was as good then as now. All my pets since 1990 have been cared for by Rockland Vets. I have no complaints. I highly recommend this pet hospital to anyone looking for a new veterinarian.

Christine Nielsen

Quick service and fast appointmeny but lacked some technology (no computer so can't send/receive documents) and the receptionist tried diagnosing my dog's limp before he saw the vet. Hard to comment further because due to covid I wasn't able to go into the clinic

chuck sweet

They have great compassion and exceed service and care beyond comprehension. Have dealt with this clinic for 30 plus years.

Lacey Williams

Super kind clinic. They sent us a card with a picture of our puppy after her first checkup!

Vanessa Jones

Best vet around!!!

Ellen Miller

Our Molly was not feeling well. Vomiting and not eating or drinking. They did some blood work and with a few needles and some TLC she is back to her self... we have our precious girl to love and play again.

eric stein

Great place and great loving people that really love animals

Tammi La Pointe

Very compassionate when we had to euthanize our dog.

Greg Z

I highly recommend. Thumbs way up....

ali canada

Very good and fast service will go again ????

Ayoka Jorman

Great staff. Very friendly and welcoming. I'm glad to have my kittens go there. Plus the animals get a welcome letter in the mail

Umair Niazi

Friendly staff

Sherry Luo

The is place is the best! Everyone here is very friendly, knowledgeable and patient. As a first time pet owner, I had several questions that needed clarification. They answered each one very thoroughly and patiently. And even wrote it all down on my examination paper so I wouldn't forget. I'm very glad I found this place, I wouldn't take Archie anywhere else! Thank you Rockland Vet!