You have the opinions of people who consume the products and services of Blue Cross Animal Hospital (Veterinarian) in Hamilton (Canada).
As of day this business gets a rating of 4.6 over 5 and this rating has been based on 127 reviews.
As you can read, it reaches an feddbacks average is basically the top, and it's founded on a high number of opinions, so we can say that the assessment is quite reliable. If people have bothered to evaluate when they've done well with the service, is that it works.
You know that we don't usually stop to place scores when they are positive and we usually do it only if we've had a problem or issue...
This Veterinarian corresponds to the category of Veterinarian.
Kind, caring and very friendly staff.
They took extra special care of my Bulldog Ellie recently and i recommend highly. Great Vets & Staff.
Great staff and great 1st experience for my cat. Highly recommend Blue Cross Animal Hospital
New building great staff close home and I like the doctor
Our crazy dogs have us seeing Dr. Kate, Dr. Patty and the ladies there way too much so fortunately they are always reasonable and helpful. They truly care. We really appreciate the responsiveness over the phone and followup calls. Would not think of going anywhere else.
The vets and staff are very friendly. However, it can be pricey, though I'm sure it's level with other city vets.
Very pleased with the care here. Vet took the time to fully understand my cat's health problems rather than finding a quick fix for her symtoms.
Very helpful and kind. My cat enjoys visiting.
It was Cleo's first appointment today, and we got delight by the service and the lovely staff, and furthermore, the Dr. Kate was amazing with my cat, professional and kind. Definitely I recommend this place.
Blue Cross Animal Hospital just happened to be both the most highly rated + clinic closes to my home. Jackpot. Like any business, it behooves you to ask questions & determine whether or not something is necessary. Wouldn't it be swell if you didn't have to? Sure, but that's life.
Dr. Littlejohn is the best of the best. He cares so much about his patients and their owners! I had to bring my family dog in a couple months ago to be put down. The staff were so incredible to me and my family. Giving us as much time as we needed and so much comfort. Dr. Littlejohn has a passion for animals and it shows in his work. I have taken all my animals to see him and I will absolutely continue too. Would recommend again and again.
Always very friendly with our cat, and willing to spend time with you and answer your questions.
Honest staff and great service
Helpful compassionate staff
Amazing attention from the staff for my cat and for me, the English is my second lenguaje and the staff helped me in everything. I recommend !
Straight from when the lady opened the door, she was rude and wouldn't sell me my dog food without proof of a prescription which they got from my other vet. I had to call the other Vet after they had already spoken with them, to get them to ok it. They still held back and fought with me on it and closed the door in my face, because I asked them why this was such a problem. They don't even let u in because of the covid so you're doing all this outside, and behind a rope and a door that they will slam in your face if they feel the need to. Locked doors. This is exactly the reason why places like this should be closed....they don't help. They are unprofessional and should be lucky to get any business at all!
THIS PLACE IS A MONEY GRAB!!!! Brought my German Shepherd in. He had a rash on his groin. The one vet checked for mites and he told me it wasn't. Said it was from my dog itching and an a bacteria in the air got to it. They put him on antibiotics that didn't work. They also gave me a TREATMENT for worms, without knowing if he had worms, not even a prevention, like full on treat this dog for something he doesn't have. Also charged me for flea and tick pill. Went in to another vet and he told me that everything I did prior didn't make sense. And this is a different vet from the same clinic!! In the end, my dog still has a rash, which matches mites perfectly. It has gotten way out of hand and I could've had this dealt with months ago if you diagnosed my dog properly. Thanks for taking so much money from me and not helping my dog. You should be disappointed in your studies. You want to help animals but you care more about $$$
After seeing great reviews we decided to try bringing our pets here after moving to Hamilton. We loved it! Our cat has a mystery illness and the vet and vet tech we saw were absolutely wonderful. They were friendly, compassionate, and helpful. The front desk staff were also great! Plus their online store is super super handy. I feel confident saying that Blue Cross will become our regular vet.
I have been going to this clinic with my two dogs for 14 years. Throughout the dogs' lives, the clinic was amazing, from puppyhood, until we had to say goodbye to first one and then the other. Dr Kate, Dr Patty and the whole team of staff are super supportive, empathetic, and knowledgeable. We will be bringing our new puppy here in the spring. Highly recommended.
Lovely reception good service and real care for your pet.
Great people work here!
My dog got all the vaccinations and body check here. The staff and vet are always very friendly. Highly recommend this animal hospital in hamilton area
This place has been around ever since I can remember, but the service is still as great as it always has been. The staff is very friendly and accommodating, and appears to really know their clients and patients (pets). The location is also very convenient for those traveling by car, bus or foot. Don't be fooled by the slightly tired exterior appearance, within those walls is a gem of an animal hospital.
The vets are wonderful. The staff is amazing and you don't get better service anywhere else... I've looked.
Took my kitten in for the first time and the staff was super friendly and responded immediately. The vet spoke to me in detail about what he would be doing with my kitten and asked all the necessary questions, he also left me with lots of information to best take care of him. Even with the covid drop off system I was acknowledged through the windows by the vet and the other staff. They made my little guy and I very comfortable. Very satisfied! There is also a good amount of parking which was good to know!
First time visit today and couldn't be happier. The veterinarian was very informative, compassionate and very thorough. Staff were excellent on the phones, professional, welcoming and definitely gave me a great impression of my first time visit with short notice as well. Thanks again guys. We shall be back ☺️
Best vet in town. They don't price gouge either which is great! They care about every pet they see and do everything they can to help. One of our dogs passed away in September and we even got a condolences card from them :) Been to other vets but came back here :)
Our visit ended up costing us more than they had quoted us at ... they kept adding things that our dog needed, which was a little bit of an annoyance but the quality of care and attention our (dog) Tucker got was worth the five stars. They asked a lot of questions and were very detailed with his care and treatment. Our dog is a rescue from an abusive person and they treated him so well, answered all my questions and were a joy to deal with. We have two other pets we will be bringing to BCAH just because of how caring they treated our dog. It's hard to find a veterinarian who doesn't see dollar signs when an animal walks in. I highly recommend them :)
My mom and I brought her dog Leo in, he had cancer. The staff was wonderful in our time of sorrow. Best vet and clinic staff EVER xo
So friendly with a great facility.
Dr Littlejohn and his staff are excellent. I would highly recommend the Blue Cross Animal Hospital.
Extremely kind and helpful. Went above and beyond for our cat.
My dogs and cats have always received the utmost compassionate care from staff. In times of having to say goodbye to our loved ones staff have shown our family the same kind of care.
I love the service and Dr. Derek is so kind and prices are fair. My pup will only let Dr. Derek near her and she trust him completely and so do I. I recommend this clinic to anyone❤
They were very friendly, but weren't 100% aware of everything going on with the pup I was dropping off. Very friendly staff though.
Great Vets and very timely.
The doctor and his staff are awesome. Make myself and my dog feel at ease. Plus easily educate me on new things.
Compassionate vet care. Highly recommend blue cross.
Dr. Costello and his team are amazing. I value their opinions and they are wonderful with my senior dog.
As pet parents forever ... We have been at Blue Cross animal hospital for over 30 yrs . We have had the best care and end of life care at Blue Cross The most compassionate veterinarians and staff bar none ! Cheryl and Peter Ireson
Dr Littlejohn is a very caring vet and we have taken our cat, Moses, and our Chocokate Lab, Koko to home for the past 11 years. Great new facilities as well
I have to give a great big Thank you to Dr Choong and his Staff for everything they do ... I will not go to any other vet because Dr Choong and his Staff know how to make your pet and you feel so welcomed and comfortable when there ... On July 7/18 I had to make a call to Dr Choong at the clinic to see him with our Jack Russell Mercedes because she was not feeling or doing very well ... I’m glad that when I called Michelle was able to get us in there to see Dr Choong, because that day was a life changing moment for our family as we had to put our loving Mercedes to rest ... I’m glad that Dr Choong helped us make the right choice and forever our family with be greatfull for that because we know that our Mercedes is in no more pain and at ease ... Also we still visit with our other fur babies Ferrari & Misty ... Our Family say if you ever need to go or to find a vet we truly recommend that you go here to Blue Cross Animal Hospital ... Thank you Dr Choong and all your staff (Michelle) for everything you do for us and others out there.
They helped my fuzzy
I wish this was a franchise! The prices are amazing, the staff is friendly, open minded and extremely helpful (especially with a little dog that wants to eat your finger!). Highly recommended. Please open another in London, On. :) Thank you for all your services.
Fantastic doctors, staff and a beautifully renovated facility.
Best staff ever. They take really good care of my Tucker.
Very friendly and flexible. I love Dr Costello, he's a great doctor.
Upon finding out I needed to euthanize my ginger hellion, Gus Gus, I decided to look for a new vet (I was not happy with my previous one). The Littlejohn's are amazing people. Their staff are wonderful. They made this painful experience a little more easy to bare.
In my pet's last weeks, they did all they could to make him comfortable, and when the time finally came, they made his passing as comfortable, and comforting, as they could. They have a special way with animals here and they are kind, compassionate people. When it comes to caring for a four-legged member of your family, that is the most you can ask for. To all the staff and to Dr. Kate, thank you for doing all you could for Theo.
wouldn't take my animals anywhere else! Calm, Courteous, Competent and genuinely concerned, these are the kind of people that should be animal care workers. They also aren't guilty of exorbitant overcharging like some.
I had an appointment at 9:30 Nov 9th, the only one in the building with 4 staff. I made a very specific appointment as I have a rather busy day running an IT department. They had computer issues "updating their system" ... needless to say I asked after a 15 minutes (on the dot , not 5 and it felt like 15) and asked if they are prepared to meet their appointment schedule. Smarmy answer later about computer issues, well my cat is not a computer you can do the exam and then use pen and paper. I also found one staff member was trying to help and others were putting her down; I was deeply offended by the other staff members. The vet on staff was more concerned about her own dog than clients. Note: Customers (me) make every effort to respect your time as a business. You need to respect our time. Sending them an invoice for my manager time at commercial rates, 300 bucks and if not paid likely put it to collections. Same as if I missed the appointment and they billed me. Taking my business elsewhere , I have been a client for a few years with two cats but lately with the new vet the service levels have DECLINED. I do not recommend.
Always great helping me with all my animals :)
Your care for Bazil in his last moments was so tender. Your care for me was likewise. I would love to rate you for a better service, yet this the one only one I can. Thanks so much to you all. You are not just Vets but true animal lovers.
I had dog with ear infection and they can't find an appointment time till 4 days from now Fail
Great staff but it seemed very expensive
Such friendly staff and knowledgeable doctors.
Newly renovated facility and great care for your furry friends
I cannot say enough good things about Dr. Littlejohn and his staff. I had inadvertently adopted a very difficult dog, and they worked tirelessly with me (and him) to get the help we needed. Hamish left us far too early and even in that Dr. Littlejohn and his staff went above and beyond. From an after hours phone call to extend their condolences, to a card in the mail that was filled with personal and heart felt messages. You could not find a more caring group of people.
Great staff. Easy access. Wheelchair accessible.
Cash grab
Called to ask about a walk-in service and the employee forcefully hung up on me after listening to my question
They are kibd
Attentive staff and knowledgeable, caring doctor. Driveway is very narrow to the back lot (ample parking spots) off of busy Wharncliffe. Has a ramp up to the front door.
Great vet. Little tricky driving in and out of the parking but worth the waiting. And close to everything.
Friendly and helpful staff. But my cat got a stomach bug after the visit. He was fine initially.
Friendly staff, Dr Littlejohn likes to explain your options, he left me with the impression that he stays on top of new information and potential risks. I am glad that I brought my puppy here.
We've been bringing our dog to Dr. Little John for the last four years. He has always received prompt and thorough care and the vet always seems to try to understand our pets unique needs. Staff is friendly, and the location is handy though parking is limited to a few stalls. I've noticed other people mention that it can take over a week to get an appointment. It's been our experience that they can usually get us in over the next few days but pets needing emergency care should visit the Edmonton Veterinarians' Emergency Clinic. It's pricier but almost always available.
Hi, my name is Simon and I am a Cat. My Mom and Dad have given Dr Choong and staff the privilege of caring for me for all of my life (13 yrs so far). They have always been very gentle, professional and have only done/suggested things for me that have been necessary. I have some "attitude" issues and not very "cooperative" most of the time but Dr Choong has always somehow been able to complete my exams, give me my needles, take blood and perform other procedures thoroughly and without issues. I am happy that my Mom and Dad love me very much and would only take me to the best doctor in town. I highly recommend Blue Cross Animal Hospital.
Dr. Littlejohn and staff are awesome. Highly recommend for annual checkups and international paperwork.
Very helpful and informative. They were great with the puppy aswell
Have brought our dogs here for over 10 years and have always valued their expertise and insights.
Have dealt with the Vets here for different cats now for over probably 30 years. Great new location. Great people.
First appointment at Blue Cross Animal Hospital! I was so happy with friendly staff, and doctor.
Brought my kitten in today and everyone was so great
Wonderful vets and staff. Always able to accomodate in the event of an emergency.
(Translated) We lived in Toronto but we were more than happy to drive there for our cat to bring to Japan. There are so many steps required to bring a cat in Japan and Trish did an amazing job. Thank you. I returned from Toronto with a cat. Regarding the import of cats, the procedures and document preparation established by Japan are not easy. Trish has many experiences in sending cats and dogs to Japan. Also, if you have any concerns or doubts, please reply immediately by email. Thanks to Trish, the quarantine in Japan ended immediately without any problems. Thank you very much. (Original) We lived in Toronto but we were more than happy to drive there for our cat to bring to Japan. There are so many steps required to bring a cat in Japan and Trish did an amazing job. Thank you. トロントから、猫と一緒に帰国しました。猫の輸入に関して、日本が定める手続き、書類作成は、簡単なものではありません。トリッシュは、何度も猫や犬を日本に送る手続きをしており、経験豊富。また、不安や疑問があると、メールですぐ返信してくださいます。トリッシュのおげで、日本での検疫は、何の問題もなく、すぐ終わりました。ありがとうございました。
The staff are wonderfully inviting and friendly. They have never let us down with booking an emergency vet visit when out 2 year old husky needed it. The Vet is extremely kind and knowledgable.
You can tell they really love animals here. I like the fact.that they are punctual with appointment times and don't pressure you into needless tests or expenses for your pet. They are great with yearly reminders for checkups and vaccinations. Trimmed my dog's nails for free also.
Very friendly and kind service.
Awesome friendly people. My cat wanted to go back in the examination room after getting a needle and a pill ..????
First class care for my dog and cat. They always go above and beyond for my pets. My dog even LIKES going to see the vet. My cat doesn't, but who can trust a cat's opinion on things? I've seen what they eat...
First class care for my dog and cat. They always go above and beyond for my pets. My dog even LIKES going to see the vet. My cat doesn't, but who can trust a cat's opinion on things? I've seen what they eat...
Staff is friendly and knowledgeable. Wish we had have found them sooner.
I brought my cat here for his entire 13 years, and I could not have asked for more compassionate treatment when that dreaded last day arrived. It is obvious that the entire staff truly care about animals and their owners. If I ever get to a point where I can accept another pet into my life, you can bet I will be bringing them here. Thank you Dr. Costello and the entire staff.
Our favourite and most trusted place to brings our puppers!
Great staff. Dr Castello is one of the best vets in the city. Knowledgeable and friendly. The staff are always helpful and friendly.
Great everything I guess
We took our cat in for a hind leg injury and Blue Cross called us a few days later to see how she was doing. This was extremely thoughtful and much appreciated. Staff have always been very friendly and knowledgable.
Always helpfully.
Terrible communication.........I expected better with the good reviews I've read. Nobody informed me that there was a second bottle of prescription for my dog. They just told me to wait and see if his health improved. It didn't, so I called again and turns out there was medication he was supposed to be taking that NOBODY told me about...... Won't be coming here again.
Couldn’t be more helpful
Been going to this vet clinic for years. Was referred to them by my cousins who also took their pets to see Dr. Little John. Dr. Little John and his staff are always polite and professional
Wonderful caring vet and technicians.
Words cannot begin to describe how amazing this vet clinic is and how grateful I am for them. Dr. Costello and the whole team at Blue Cross Animal Hospital genuinely care about the well-being of your animals and will do everything they can to ensure they are safe and healthy. They are professional, reliable and quick to answer any questions and support you and your animals. After taking a bad trip to an emergency vet where I was told my dog was okay. I took him back to Blue Cross Animal Hospital where they had to re-do any work from the emergency vet since they didn’t even provide a clear x-ray. They performed every test they needed to in order to ensure that my dog was being taken care of. The condition of my dog was extremely severe and if I had listened to the emergency vet and not taken my dog to see Dr. Costello, then he would likely not be here today. They were extremely compassionate and accommodating and helped me feel much more at ease as they worked to ensure that my dog was being treated well. They were very transparent the whole time and consistently talked me through each step and every option we had. After leaving the vet, with my dog well improved, they still continued to check in and check up on him until he was back to his normal self. I could go on for days about how incredible this clinic is. I’ve been bringing my cat and dog here for the last three years and have never once had a poor experience. They are always well taken care of. Their Preventive Pet Care Plan for my puppy was also exceptional and I recommend it to everyone. It helps make everything more affordable and in emergencies helps make everything easier. The staff here are intelligent and compassionate and my animals are always happy to visit. I will forever be grateful for the team here and how quickly and thoroughly they were able to support me during an emergency situation. Thank you Dr. Costello and the whole Blue Cross Animal Hospital team!
The staff are so kind and Dr. Littlejohn is SO thorough!! So happy our neighbours recommended Blue Cross to us!
We were first time guests at the Blue Cross Animal Hospital and the entire process from booking to the actual examination of our new puppy was nothing but fantastic. Dr. S is incredibly knowledgeable, kind and caring and the tech team was incredibly friendly. We highly recommend this practice!
They treat Tajik ( my dog) as part of their family. They also have a great ambience. GREAT JOB. ????????????
Great folks
Everybody here is very friendly and nice and really care about the animals and creating a safe environment.
WONDERFUL people here! Thank you!
Quick service. Doctors really seem to care about the animals. Knowledgeable, thorough, well-explained care and instructions. Very pleased.
Best vet in town. Super considerate, friendly staff and fair pricing. I've had Derek as my vet for two of my dogs for well over 20 years. Never left the place feeling like he overcharged me or didn't help my lil furry friend. I highly recommend bringing your pet here even if you need your pet's nails clipped.
Wow the staff are amazing and kind. We have a skittish dog and they took care of him with amazing kindness
really went above and beyond to make a tough situation (putting our 17 year old cat down) as comfortable as possible for both us and our kitty! Great job ladies ????
We have been with them for two years now. Takes care of our pup well throughout check ups and spaying. They always give as much information as possible even if they can’t get us in right away. Super thorough and very passionate staff.
We cannot say enough good things about Blue Cross Animal Hospital. They are extremely professional and always go above and beyond to ensure our pet gets the best care. 100% Recommend.
Rates are to high for treatment of our pets
You get what you pay for... and that's really incredible service and care for your pet! If you have the extra money to spend on getting your pet the best care possible, then I do highly recommend. I gave 4 stars instead of 5 because visiting has left me in complete shock and my wallet very much hurting before, but you really do get what you pay for which again is excellent service and care.
Really I told them what I needed for my cat and then they say bring cat in then charged me for looking at the cat when I just needed drops for it so uncool and a wast of 130 $ dallers then +4o for the drops when I alllready knew what my cat needed
Wonderful team of vets -- very kind, happy to answer all of your questions, a welcoming office, lots of parking, and convenient location
My family has been going here for 40 years.
In my opinion this is hands down the best clinic in Hamilton!
The staff always makes you and your dog feel so welcomed! I know my puppy loves going there!
Just moved to a new facility which is well appointed. Polite and efficient reception and great vets! On my last visit I met a vet filling in for my regular vet (Dr. Littlejon), and she did an excellent exam of my black lab. Knowledgeable, great communication with me, clearly very competent.
Knowledgeable Doctors. Very nice updated building.
Very competent vets
New content added Dec 5, 2019: Just went in for an exam with a "complex" dog. Arranged a special meeting. Can't say enough positive things about the staff (Christine and all the gals that helped). This is a wonderful vet clinic that genuinely cares about your pet. Seriously, it's a great place and we are lucky to have such a facility in the area. Thanks again to everyone that works here. Original review: Friendly and skilled staff that genuinely care about your pets.
My girl Crema de Mantequilla got into a tussle with another dog, tried two emergency vets both were closed at the time but Hamilton reginal called Blue Cross for me and they by chance had an opening. They took Quilla in right away gave her nine stitches and trimmed her nails ???? It all took about and hour or so, Dr Luke was amazing the price was affordable (not cheap this is a licensed Vetranarian).I would strongly recommend this animal hospital from my experience with them. Keep up the great work.
Friendly, knowledgeable, and a great overall vet. Very happy to be taking our dog here.
My cats have been coming here since late 90s.good service, there is an employee that I have dealt with since 1997 that is still there..
We brought our two year old rescue in for an initial visit and to meet the vet. The clinic is clean and staff are friendly and invested in your pets health. We felt welcome and had our concerns regarding our dogs health acknowledged. We highly recommend BCAH and their excellent staff!
Always friendly and very knowledgeable. Takes the time to explain everything and make sure you understand all the options.
Dr Little John and the entire staff have always been so friendly, knowledgeable and caring to our litle cat.
Love Dr. Littlechild! He is an amazing kind vet.
Took great care with my daisy
Took my cat in as a walk-in on a late friday afternoon, my Pearl has cancer, but with great help from the Dr. Christine and the staff, the quality of life has emproved a lot just in the last three days, thank you for the great care.
The people there are so supportive and caring. They treat your animals like their own and provide all options for treatments never forcing anything upon you.
Great staff, kind and profession!
I am forever grateful for everyone at Blue Cross. Our vet is Dr. Costello and I cannot speak more highly about him. He’s wonderful, compassionate and always reassuring. He goes above and beyond to fit us in, explain options and find solutions that work in the end. I am always able to call and get an appointment when in need. Everyone from the point of intake to all the staff we interact with along the way are fantastic.
All the ladies here are immensely nice. They're soft spoken, funny and damn-well helpful. They answer all your questions and then some, also make sure you understand whatever it is you need to do. I will for sure be coming back to these gals again!
Very nice staff, extremely punctual and respectful. Great vet.
Staff are very friendly and thorough. Never feel rushed. Very clean.
Dr littlejohn is the best vet and only vet i have ever had. I have never thought about switching vets. He's so caring and the staff are just so amazing.. Recently i had to go have a surgery done on my dog. he explained the prodecure in full and the risks and the other options that i had so i would understand everything before coming to a decision. They may be alittle expensive for low income people like myself butim telling ya. its worth every penny. They truley care about your animals. My dad who helped me transport him after the surgery . he was absoulutly shocked that my clinic actually cares. He thought i was being ripped off at first till he actually met dr littlejon and the staff and he was just so suprised with this clinic .. Theres litterly.one bad thing and that is that there hours suck... I wish they were open more.
Our first visit to Blue Cross was, unfortunately, to have our elderly kitty put down. The staff were professional and tremendously kind, and made every effort to explain every step of the process, while reassuring us that our pet was not in pain. They made a very difficult time bearable. When we're ready to adopt our next pet, we'll definitely bring it here.
Nice nurses and doctors, good animal hospital to go
Would definitely recommend this clinic. Dr. Kate is compassionate and very thorough.
I found this clinic on google as its closer to my house. Got my 6 month old cat neutered and they took good care of him. Highly recommend this place.
I have been coming here for over 10 years, great doctor & staff. I highly recommend this pet hospital as i have had terrible experiences at other places. Its never good when you have to bring your fur baby in to see the vet but when i have to i have a piece of mind coming here knowing the team are friendly, caring & super knowledgeable so thanks blue cross!!
We definitely recommend this clinic. They provide well organized very professional help. Super good management. Having many cats we use services of this clinic several times per month and every time we are very impressed how well everything is organized here. Starting from booking an appointment, they are always quick to answer the phone or email, so it is easy to book the available day and time. Also this clinic has 4 doctors so an appointment can be accommodated pretty soon. It is useful they send a reminder about upcoming appointment by email. Parking is easy and comfortable: every spot has a number and clinic phone is written in front of it to connect with them upon arrival. Doctors are very professional and offer the appropriate treatment caring about pet health in balance with time and money of the client. Doctors take time to talk about every patient and treatment plan in person which is amazing. Explanation is every time quick, professional and up to the point. Vet staff and administration are very polite, understanding and customer's oriented. Appointments are wisely booked so we never wait an extra time for an appointment. One of the best clinics in Kitchener-Waterloo area! Just wish they have an emergency services.
I love Michelle, she's always so good with my cat. The staff is wonderful and Dr. Cheung is awesome! I won't take my cat anywhere else.
Awesome team!!
Staff is helpful and always answers all my questions. Hospital is super clean and well put together. Each animal gets their name written on the door so you always know what room you should be in.
I can't say enough about this clinic. Our first experience was after a terrible accident with our cat, who had to have surgery out of town. We took her to Blue Cross for post-operative care, and the vet was incredibly sympathetic and we felt that she handled her as if it were her own cat. Since then, we have taken our other cats to Blue Cross for check-ups and treatments. We unfortunately lost one of our cats to old age earlier this year and had to put her down. We were heartbroken and the staff were more than accommodating and even sent us a sympathy card. We have been impressed time and again by this clinic and will continue to take our pets there and recommend it to family and friends.
Bit expensive but the doctor seemed to genuinely care about my cat and thats what matters to me.
My dogs favorite doctor
Dr. Littlejohn and his staff have always been very caring and accommodating with our cats. We are given information needed to make the choice in our family's best interest, as difficult as it can be sometimes.
Great vet!!!
Have been here many times and always received fast, friendly and professional care for my cat.
One of the best in Hamilton!
They've helped us through many struggles
Caring staff
Very good and very pricey. Clean modern facility, lots of parking, good location. Vets all seem to be very good.
Blue Cross always takes good care of our dog when we go in. They’re always great at giving advice over email to save us the visit sometimes and we are grateful for that.
These guys are really the nicest vets we've ever had... great availability, welcoming and clean clinic, and you can tell they truly care about the animals they treat (and the owners too)
Great and friendly staff. Well beyond knowledgable and caring.
I love the welcoming, intimate experience and care they provide. They truly care. Staff and vets will go above and beyond to ensure your pet is getting the right care. I originally started taking my cat there because it was the closest vet to my house but I’ve been living in Cambridge for over 4 years now and still use them. They’re worth the commute.
My husband's family has been using this practice for years and I have been bringing my cat here since moving to Hamilton. The staff is amazing and our vet, Dr. Kate is just wonderful. She is extremely knowledgeable and understanding, and always provides as many options for care as possible.
Very friendly staff. They sure love my lab!
We had a very positive experience here. They helped us with an issue our old vet hasn't been able to fix for years. They also gave us a personalized instruction sheet, took a ton of time to explain the meds and how we should help our pup, and called the next day to see how she's doing. They're very caring and knowledgeable, they're expensive but I don't mind paying a little more for extra care.
Great staff. Clean and well stocked for all your pet needs
Very good with pets and pet products
Dr. Little John is amazing!
Great friendly staff, always a good experience.
Very friendly staff. They took great care of Moo, our cat
Wait was worth it, honest veterinary advice.
Everytime I've had to go, they were super friendly and you can tell that most of the staff there, if not all; they truly want to see your pet get better. Had to get my kitty put down on new year's, they definitely did their best to make that process go a lot better than other places. Overall 10/10 would recommend! Clean respectable place. 100% work with you for the best options for treatment.
We take both our cats here. The staff are all super friendly and care about your pets.
Friendly staff
We just switched Vets, and I feel strongly that we made the right decision. The Vet was super friendly, my dogs seemed to have had a positive experience. I didn't feel like I was being up-sold dog food or shots the dogs did not need. And considering the pandemic at the time of writing this has limited in person interaction - I still felt personally taken care of. I recommend this vet.
Awesome staff who are friendly and helpful, and truly care about what's best for your pet rather than a budget. Would highly recommend.
The dr was and always has been good to us. Always right to the point and never sugar coats anything
Been going there for years with all our pets. The staff are excellent.
Amazing staff. Took great care of my kitty.
Very knowledgeable and friendly staff. My dog is always happy to visit.
We had our Momma laid to rest there today:( and everyone was excellent. Love and miss you momma:(
The staff at Blue Cross is second to none! We brought our pug Chester in with a emergency seizure – they were so understanding and wonderful during this stressful, scary incident and they couldn’t have been more professional (Chester wasn’t even a patient at the time) We love them so much that they are now the only clinic I would take my pugs to!!! I’ve tried 3 different clinica throughout the Hamilton area and they are by far the nicest and most trustworthy. Dr. Christine, Shelby and the rest of the staff are to be commended for their wonderful environment.
The Doctors, technicians, assistants and other staff are very friendly. They all are animal lovers and care very much for your pet as if it was their own. The knowledge of the staff is outstanding. When they have had to refer me out of clinic for mri’s or surgery that is specialized, the places they have sent me have also been great. They put a lot of thought into their work. They go above and beyond their call of duty. I am so happy with the service they have provided our dogs and cat. I will never go anywhere else!
I took my pup Ginger, to this clinic for the first time, I loved how I was greeted, they really care for the animals here, My Dr. Christine was amazing with my Ginger, she took the time to play with her and get to know her, answered all my questions, made awesome suggestions, and she didn't make me feel like I am forced to buy products or have certain procedures done right away, all the ladies we met that day made it a positive experience, thanks a lots Blue Cross Animal Hospital
Went here for the first time a few weeks back. They took great care of my new puppy! They do a great job explaining the care and aren't overly pushy. Plus, they're incredibly responsive to quick questions in between visits. Looking forward to many years of taking care of my pup with them.
Newly renovated, meticulously clean and awesome staff make this a great choice for your Animal care. Would highly reccomend for anyone in the Hamilton area.
They care! Our pets love their staff
Wonderful customer service. The Dr really cares about both owner and their pets!
Very caring looked after my dog for several years now
Best vet
We switched from Copetown Animal clinic ( which is also awesome) as this is closer for our cats. The staff are ever ready to answer questions and took great care of our kitten when he was neutered. Can't wait to meet them as they have established safe procedures during covid so we havent been able to meet them. Definitely a great place for pet care!
Not sure these vets aren't ripping people off yet
They were great with my dog
Very professional and kind staff paired with a very knowledgeable doctor made my cat's visit extremely pleasant. 100% recommended.
Dr. Kate is very patient with anxious little dogs! I appreciate that she went the extra mile for me, to ensure my pet got the best care at a reasonable price.
Friendly staff, great service. We're able to handle my furbaby who howled the entire time with such care!
No other place we would trust with our furry members of our family. Dr. Costello and his entire team are amazing. We drive an hour to have our animals seen by them!
Love this place
My family has been going here for well over a decade. Simply the best!
Proffesional service !
I changed my review because dr. Chong resigned and he was the best. It is still BlueCross but he is not there. They got bought by Neighborhood pet Clinic or whatever it's called. And I find them pricier.
We love our vet so much. Everyone is stellar, and they love and care for Hanna just as much as we do. They work closely with the ER just across the street, so we were able to transfer care after a midnight emergency and have our usual vet take care of things.
I'm very happy with Blue Cross Animal Hospital, Dr Choong is Excellent with both of our fur babies. :) The staff is Awsome! Vicky & Michelle are the best. Always there to help answer your questions, they are very pleasant and fun. I Highly recommended.
Sorry didn't go there drove past there I'm guessing
Dr. Littlejohn and team are amazing. Friendly, professional and treat our pups with such gentle care. Dr. Littlejohn explains every treatment in easy to understand language and genuinely cares for your pets like their one of his own. His technicians are equally considerate and our dogs have no issues or fear of the vet. I wouldn't take my four-legged family anywhere else!
I am new to Edmonton. When I first brought my tiny Shih Poo puppy to them he was very shy and scared. It was especially tough oh my puppy and me as COVID was in full swing and I had to wait outside while my puppy got his first exam. The Doctor told me to bring him around about once a week before his next visit or he could end up with a life long fear of vet clinics. I really appreciate how the staff would take time out at lunch to stop and socialise with my little puppy, and on the next visit for booster shots the Doctor commented that I had done a wonderful job socializing my puppy. The clinic now cares for my 2 ageing Ragdoll cats as well as my Shih Poo who is just turning 1 year old next week. Great practice I am glad I found a good vet in my new city.
Ms Chouchou Valentyna may not like the trip into Blue Cross but she loves Dr. Kate!
Great
Extremely helpful
This office has had charge of my 3 female dogs for 12, 7 and 4 years respectively. I have never had to worry about their care while with the vets here. Recently Dr. Choong saved the life of my 12 year old by performing emergency surgery, on his day off, which he came into the clinic to perform just for her. She ended up with 12 stitched and the scar is so faint you can barely see it. He did an amazing job and I will continue to recommend this loving vet and his clinic for all the years to come.
Blue Cross was a great clinic for our dog. They cared for her almost her entire life, and were supportive and helpful each step of the way. Would definitely go back for all our future pets and I'd recommend them to others, for sure.
We've taken both our dogs since puppies (about 14 years now) and have had great experiences every time. They are very thoughtful and I don't feel I have ever spent more then necessary for tests or medicine.
I love the staff here. They care about you and your pet. They are compassionate and attentive. They listen to your concerns. I would highly recommend seeing Dr Shannon.
Very expensive
Fabulous clinic. Dedicated and caring staff.
Waited over an half an hour after arriving when they had called to ask me to pick up the dog. Reallly????
They were booked for the next week or so. I had an issue with my cat she wasn't eating much and sleeping all the time. I gave her cat nip it worked. I just switched her food to fast good thing I didn't waste money going there. Since I've heard the vet isn't there for the animals.
Dr. Littlejohn is very good at keeping my dog calm and comfortable! The new location in bright and clean.
Dr.. Choong and his staff are awesome. They are very kind and knowledgeable. Our cats are treated very gently and with respect.
Can’t say enough good about this place. The whole staff is wonderful. They’ve taken such great care of our dogs, young and old.
Excellent staff and service. These folks care about your pet as if your pet were their own. Dr. Little John gives you a full explanation of your pets issues.
They are amazing in tough situation s
Dr. Kate always takes amazing care of our girls. Very friendly staff and care for the animals they see. My family has been going here for 20+ years.
Friendly staff. Loved my dog and petted him. Gave me multiple options for treating him.
I tried to make an appointment to have my dog checked and was told that they were not accepting new clients!!!!!I would think that a veterinarian would be more caring than this. I was referred to this place by a friend. I made the mistake of canceling another appointment to get my dog to this place. I will never refer this place to anyone!!!!!!!!
I have nothing but wonderful things to say about this clinic! All of the staff are so friendly and welcoming. My dog is always excited to go to the vet and visit! The vet is gentle and compassionate, and is very thorough with his examinations. He also takes the time to provide owners with very thorough explanations. Thank you!
Took good care of my Chanel.
This is where I have taken all my pets for 50 years. Dr. Chong is excellent and he cares about all his patients. Michelle and Vicki are very caring as well.
The staff and vets here are extraordinarily friendly and helpful. You can tell they really care about animals. They don't try to push things onto you that you don't need, and are very informative.
Friendly customer service and receptionist was very helpful with further information
We've had excellent service over the last 20 years.
My dog has some very complex health issues.. Dr Cameron has been wonderful, he is compassionate, well informed and an excellent doctor. I highly recommend both Dr Cameron and the Clinic. Everyone there is helpful and kind.
Great people there ....my animals are VERY well taken care of.Dr. Chong top rate vet.I have 2 rescue cats 1st.visit was yesterday I also have a 2yr.old cockapoo who has been cared for all his life my Blue Cross Animal Hospital.I highly recommend the folks there .
Best vet ever! He cares about the animal and the owner as well. The new facility is excellent.
I have been taking my pets to Blue Cross Animal Hospital for over 18 years. They take fantastic care of my animals, and treat them as if they were their own. All of the Vets are knowledgable, gentle, kind and caring. Everyone at Blue Cross treats you like family, and it's comforting to know you can trust then with your animals completely.
The folks at BCAH are very considerate and very competent. This is my preferred animal hospital in London.
Always great service and accommodating on a whim.
Dr. Littlejohn is such a compassionate person. I brought my very sick cat into the clinic, I did not have an appt, he made time to see my pet and care for her in between appts.
BARK BARK !
I am new to town and found this place by reading Google reviews. I was pleased to find that the reviews were VERY accurate! The staff are all kind, friendly and patient. All of my questions were answered and I felt that the prices were very fair. Exactly the kind of people you want caring for your fur-baby!
My dog has bad anxiety, we have been to numerous vets but he has never been comfortable except for Blue Cross. I highly recommend this vet!
The staff is fantastic David and Kelly Littlejohn make you feel like family
Always an exceptional experience. So safe and great precautions taken during Covid to ensure our safety and the dogs. Great staff and they take the best care of our fur babies. Would highly recommend.
Very friendly staff and great service, the only reason I gave 4 stars rating is the prices.
Great staff
One of the best vet I have ever been to. We unfortunately had to put our 17 year old dog down during covid and the staff was extremely accommodating and compassionate during the process. Dr. Little always cared about our little fur babies and after visiting many veterinarians. This will always be my favorite and highly recommended place because of the exceptional service from all the staffs and the knowledge from dr. Little
Very friendly staff! Excellent customer service!
Very friendly. Great place to bring your pet !
The best vet clinic I have ever been to.
On our last visit it was readily apparent that they were doing their very best given COVID restrictions. I was not allowed in the office and if you don't have a car it can be and was a little cold!
Friendly and great with my pets.
Always a caring response, with good suggestions (pros and cons) on any procedures. Have been going there for decades and Littlejohns have continued keeping the business as professional and welcoming as ever. For routine or emergency events, Blue Cross has done an outstanding job.
They've been my pets animal hospital for years.
Good vets and reasonable prices meds.
Clinic manager has reached out to me about some concerns to try to remedy any issues I may have. That was appreciated.
Excellent vet, my dog is not an easy one to deal with, they have no problem dealing with him.
A bit pricey, but doctor here is professional and treats pet in a right way. Other staffs also sever u well
Easy to book and great service
Dr. Costello and the team are great.
Wonderful staff and Dr. Costello has been very compassionate and caring towards helping take care of my cat and getting her back to optimal health. I cannot express how truely thankful I am. The entire team at blue Cross are amazing and they continue to check in and make sure my cat is doing ok. Thank you Blue cross animal hospital ????
Dr. Littlejohn is passionate about animals and provides excellent care. He ensures that owners are informed and educated to make the best decisions for their pets. I wouldn't take my pets anywhere else.
They took great care in treating my dog. My dog doesn't like nobody, she let them help her with great ease. I'm glad she is back home and doing well.
Sincere work real pros
Great caring Vet Hospital
That where this beautiful baby girl was put down full life lived just time done with the upmost respect rip baby
Very nice staff. Took their time to answer all of my questions
We've had a lot of pets over the years, and moved a fair bit. The staff here are the finest I've seen anywhere. Caring, compassionate, knowledgeable, fair, honest, patient,.. These are the people I want beside us at the best and worst of times for our furry friends. Not as interested in running up a huge bill as providing you and your pets with what they Need. Six stars.
We have been regular customers for 16 yrs. We have never felt a need to question the intentions, methods, or motivations of Dr. Choong and his terrific staff (shout out to Michelle). We will remain loyal customers of this efficient and capable animal hospital, as we cannot imagine a better alternative for our cat or ourselves.
Always a great visit!
Good vets and knowledgeable staff. Fair cost.
Very caring animal hospital. Staff is great. Have worked mainly with Dr. Costello and he is excellent.
Great service. Extremely fast care of our cat. Dr littlejohn does a great job of hearing about everything that is wrong and narrowing down the problem.
They were very caring and supportive. They have gone above and beyond for my dog. I could not be happier. They take the time to explain. Their costs are reasonable. I would highly recommend their services.
Avoid this Vet clinic like the plaque, very expensive, they pick your pockets from the second you enter until the moment you leave. Rude reception staff. The vets do not have a common sense approach to medicine and seem unable to diagnose simple animal issues with out suggesting expensive tests. While testing is important for some issues somethings are easily diagnosed ! I speak from experience having utilized the services of top flight equine vets in the past.
I took my cat here when he was sick. After letting go them know my budget the veterinarians did everything they could to help me as much as possible. They comped some nights he stayed and gave me some medicine when they could. I could tell everyone there cared very deeply for my boy. When we learned it was cancer I could tell they were upset and still tried to give me options. They helped me make a hard decision when it was time to let him go. The day we put Cookie down everyone was crying with me and offered me so much support. I later received a condolence card. Overall the staff here are kind souls who care so much for the animals they treat. They also seemed quite knowledgable and were helpful in determining the best route to take even though I was on a budget. Thank you everyone so so much
We’ve always had great care and advice from BCAH and the staff is very helpful and friendly.
Very compassionate and caring. Would highly recommend.
One of the Best Veterinarians in Hamilton. Excellent Vets and Staff.
Friendly staff... my pets are cared for.
Proficient veterinarian and polite staff
This is a great place to take your fur babies, they are very gentle and kind!
They were so helpful and understanding. Highly recommend all of the staff.
Great place here, very happy to have found them
Always great service and care for my fur babies
Nice people
Great place to have your pets looked after and taken care of. I wouldn't switch vets unless I had to by no longer living in the area The doctors and staff there truly care about the animals they see on a daily basis
Everyone here is courteous, professional, and loves my pet!
Great vets, very caring
We have taken our basset hound and beagle here for the last 10 years and the staff here is amazing and the Veterinarian is excellent. We had to put both dogs down unfortunately last year and it was treated kindly and respectfully. We will be taking our new puppy here for sure.
Handling their services during covid very well. They even called the next day to check in on my dog which I appreciated so much and really sets them apart.
Really good people who care about your pet. We are working on her fear of the vet and everyone is trying to help her overcome this. One step at a time.
Great Vets personable
Great people and amazing support!
The best vets ever the support staff is wonderful. Will come to your house to put your pets down. Very professional.
Amazing vet, attentive and really works with you to help get the animals back on their paws.
Very caring and knowledgeable staff
The staff is amazing, caring and so wonderful with our pet! This is and excellent veterinary clinic.
Very modern, clean, friendly service, and a very good vet, Dr. Cameron.
Nice people and always responsive to questions
Awesome!
(Translated) It's really a hospital that charges arbitrary fees. You only need to show that you are not good at English or do not understand pets. The price they give you will fluctuate greatly. Even some diagnoses and tests are unnecessary. Just to pit money. I have been to a pet hospital a few times and I will never go to the pet hospital again. (Original) 真的是一家乱收费的医院,你只要表现出你英语不好或者不太懂宠物的一些情况。他们给你的价格会有很大的浮动。甚至一些诊断和测试都是不必要的。就是为了坑钱。去了几次,再也不会去的宠物医院。
We have brought our new kitten to blue cross and are very happy with the staff! He was having some tummy issues and they have called to follow up to make sure he’s doing better now. They seem to genuinely care about the welfare of your animals
Everything is so expensive.
The people at Blue Cross are so kind, and care a great deal for my pets health. They are always helpful, and knowledgable!
I have been taking my herd of dogs to Blue Cross for many years and I've always come away impressed with the people there. Very knowledgeable and pleasant staff.
Not many options regarding animals they deal with i had to go somewhere else for ny chameleon
I took my cat to this hospital to see his diarrhea. Spent $450+ and it ended up the cat was recovered from the medication I used for myself. There is no diagnose from this hospital. What I received are option 1, option 2, option 3, option 4... They didn't recommend which option is the most effective. What they wanted is you try and pay all options and other unnecessary check. During the check the vet found there was a swelling on my cat's back. And he asked about $800 to get rid of it. I went to another clinic for a second opinion, at there the vet suggested leave it until my cat feels very uncomfortable with it. It became smaller and smaller and gone now. I will never go to Blue Cross once again.
Very friendly and great with my dog and cats!!!
Brought my cat here for the first time & was very impressed with the vets and staff members. They listened to my concerns and took the time to answer my questions. The prices were reasonable and they didn't try to push extra services. I will be coming back again.
My animals have never shown stress after visiting BCAH. The staff there show genuine interest in all aspects of their patients' health.
My animals have never shown stress after visiting BCAH. The staff there show genuine interest in all aspects of their patients' health.
By far the best vet we've ever had. Reasonable prices and top notch service. We've had 3 cats that lived to over 20 years.
Excellent service! You can tell all the staff understand what Pet owners care about!
I can't praise the vets and staff at Blue Cross highly enough. Dr. Kate has been looking after my dogs since 2017, and one is still recuperating from a near-fatal disease. My dogs truly look forward to visiting the vet.
Amazing staff and veterinarians, so good with the animals and accommodating
Excellent.
Great caring service.
Down to earth vet care
Very deticated and caring staff. Pricing is reasonable, they work with what you can afford and don't try to oversell. They also recently renovated and it's really well done.
Always good to deal with
Friendly and caring staff always take great care of our dog and are very patient with him (he is rather afraid of the vet).
They were very helpful and very nice !!! Told me everything I needed to do to prevent flea infestation in my home!!!
Professional and very thorough. Highly recommended for animal health and care.
The best vet ever!! And an amazing team!!
I have gone here for over twelve years. I also take my sons dog there Riley. It is the best. Excellent care. Pat Tanner