Reviews of Royal City Animal Hospital (Veterinarian)

Tina Atkinson

My aunt and I took our 14 year old king Shepard there other day it's time to euthanize him the staff there was ABSOLUTELY AMAZING with our old boy it's always a sad day when you have to say goodbye to your best friend wether it's a cat or dog the ROYAL TREATMENT was given to our dog & us from the minute we walked thru the door. Thank you ROYAL CITY

Kelsey Roes

Been here once when my pup got a corneal ulcer. Great staff -they were very good with my dog even when she got hard to deal with because she was scared. Bill was expensive, but that's to be expected at any vet especially because we walked away with multiple prescriptions. We actually compared prices with other animal hospitals in Guelph and found this one was on the cheaper side!

maggie price

I brought my cat here to be groomed and shaved to a half length cut. I was told this would not be an issue. Later I received a call saying sedation was necessary to complete to groom so I consented. When picking him up, the worker at the desk implied that they sedate most patients "for their comfort" instead out of necessity. The hair cut is horrible, his fur is entirely uneven and unshaved in parts, the trimmer marks are fully visible in his fur. This cost 185$ for a subpar cut on a sedated cat. The sedation alone was an extra 90$. I called extremely upset and was told that a partial refund would be issued the next day. This was untrue, this morning I received a call from the owner where he insinuated I didn't understand the procedure and that no refund would be issued despite previous conversations. This behavior is entirely unprofessional and I will not be returning, disappointing coming from a professional veterinary office. Sedati

Jennifer Michaud

Amazing and caring staff!

Andrew Scadding

Not inexpensive, but super kind and loving with my pets, helpful and knowledgeable staff

Darija Dias

Always amazing service from the ladies at Campus Estates. Even during these tough times. Stay safe!!

Cameron Edmunds (KamerynART)

Superb service and care, I was very pleased!

Nicholas Hanson

The staff are friendly, knowledgeable, considerate, and great with my cats. Some stitches that were supposed to be removed accidentally got left in my cats tail one time, and the place is a touch expensive. Other than that, I would say my experience has been good and I would recommend taking your animal here.

Kelly Douglas

Absolutely wonderful vet! The staff is phenomenal. I cannot say enough about Dr. Barbara Drewry, she is just fabulous with all fur babies. Her compassion is outstanding. To both the animals and the owners. I highly recommend Royal City Animal Hospital to anyone.

Anil Kaul

Very professional, moderate and customer-oriented

Mercedes Morgan

This is going a few years back but I still wouldn't recommend this veterinary clinic to anyone. At the time, my now husband and I were waiting for his Dad to bring our two year old Swiss Shepard (Koda) home after his weekend away. Once his Dad got home he had called my husband down because he noticed Koda was just laying in the back of his Dad's hatchback not himself. My husband and his Dad had moved him out of the vehicle and tried to figure out what was the problem. My husband called me down and said we need to get him to his vet as he was at this point seizuring. We got him in the car again and took him five minutes down the road to Royal City. When we had got there the vet came out to examine him and had said he would need an IV but we needed to go to the University clinic. As we are leaving the vet tells us "sorry that I'm about to do this but that's going to be $200.00" so now not only do we having a dying dog in the car, now we need to pay this vet that couldn't actually help but hook up an IV. I get they need to make money but the vet at the time knew very well our Koda couldn't be saved and that's what infuriating. They have no sympathy, they couldn't care if your animal was dying and you needed to go else where for treatment, they're crooks and I hope no one else has to go through this. For your "sorry that's going to be $200.00" Im sorry you get one star really Royal City Animal Hospital should be getting zero stars for their lack of empathy. Seriously, go anywhere else but here!!!!

Adam Spencer

Incredible care by an incredible staff!

lacitas moxey

Hey everybody i want to be a veterinary doctor and i went on google map and i start to search up canada and then after i srate to search up veterinary schools and college and i found to of them . i found the first on and it is ontario veterinary college and to me i think it is the best place for me to go to because i read people comments on that page and the results what i read are good , and the secong one what i search up is royal city animal hospital and i search this on up on google map and i did the same thing like the ontario veterinary college just like that one so yeah back to what i was saying right royal city animal hospital i search it up and i like it so far and the comments what i have read on that page it is pretty cool and i like it so far so good hope i get to be a veterinary doctor like Dr. pol .

Mark

I had an appointment with the vet last week for a physical on my 7year old Maltese Poodle. The vet did an eye check and informed us he has cataracts. The vet referred us to a Opthalmolgist for $330.00 dollar bill on top of the other vet bills that day. Hearing this news stressed and saddened us as animal lovers should. I figured I would get a second opinion and took my dog to Guelph Lake Veterinary Hospital. I thought since my dog is to young to get cataracts. Might be something else like diabetes causing the cataracts if he does have them. The vet (Scott) did the tests required to find out if he has diabetes or cataracts. The results came back negative for both tests. We we're so relieved. I wouldn't recommend Royal City Animal Hospital to take your animal for veterinarian problems or concerns, unless you want unnecessary results and stress. On the other hand I would highly recommend Royal City Groomers, which is no longer associated with the veterinarian side.

Gordan Hoang

Fantastic staff and holiday events!

Carrie Hamer

Words cant even describe how valuable I find the care at RCVH. The people there are nothing short of incredible in the way that they interact both with their patients and with the humans that accompany them. I have been going there since I moved here in 2011 and have never questioned it once. whenever there is a concern that Dr. Drewry thinks is out of her scope of practice or she wants a second opinion, she refers me to the right specialist (Both times it was OVC for neurology for my border collie cross) and after the consult, we meet again to go over next-steps and treatment plans which always have the animals needs at front of mind. Every SINGLE tech, receptionist, and veterinarian that I have dealt with there has been compassionate, caring, and thoughtful. They do what they can to provide the best course of action, and are transparent in their beliefs of what is best for the animal. I have had to make "the hardest choice" while my animal was in the care of RCAH and while it was devastating for me, I knew without a doubt it was what was best for the cat. There was never a moment I felt that Dr Drewry wavered on her response. During the good times and the hard times, I can honestly say that I would trust the staff at RCAH to take care of my animals and communicate with me professionally and with empathy at all times. I think sometimes we forget how hard their job is, and how much support they provide the animals (and each other) each and every single day when the door closes or your animal goes into another room for testing. THANK YOU RCAH for all that you do each day to keep our animals healthy and happy! MUCH LOVE

Phyllis Trimble

It was good ,Jack ,my cat ,was happy and as far as I can tell mission accomplished. I still can't get used to dropping them off at the door and chatting on the phone about their care. However it is what it is. Thank you Royal City.

The Puppy Tutor

The staff of Royal City Animal Hospital were very compassionate when caring for my dog. They took the time to explain things to me, and discuss all of the options for treating my dog. A technician reviewed the costs of all treatments and gave me alternatives to help work with my budget.

Sherri Goldstone

Friendly, kind and knowledgeable staff.

Erin Grant

These guys are the best!! I trust them implicitly with the care of my 8 year old Golden Retriever.

Colin Howes

They were able to see my dog on short notice when she got into something she shouldn't have and they took fantastic care of her. They even sent us pictures during the day so we wouldn't worry about her.

Scott Bradshaw

Very nice people. They seam to love my dog

Tina Smith

The most amazing caring people work there. Our furry boys are well taken care and the staff are always willing to go above and beyond to ensure our dogs are healthy and happy.