You have all the feddbacks of people like you who are using the products of Animal Medical Centre (Veterinarian) in Glace Bay (Canada).
Right now this firm receives a score of 4.8 over 5 and this score has been calculated on 79 reviews.
As you can read, it has an average rating is practically the top, and it's founded on a high number of scores, so we may think that the score is quite reliable. If many people have bothered to leave their feddback when they are pleased, it works.
As you know, we don't usually stop to put reviews when they are positive and we usually do it only if we've had a problem or incidence...
This Veterinarian is included in the category of Animal hospital.
Friendly doctors and staff... Beautiful clean facilities
Animal Medical Center always provides my pets with the best of care, I highly recommend AMC
Very polite and knowledgable
Staff are phenomenal!!
Very friendly person I talked to on the phone. Also very helpful. Would recommend these guys for sure.
I love the quality of care that my dog is given with each and every visit.
I'll start off by saying that they didn't answer their phone any of the times we called. This made me to go into town to make an appointment for my dog. When I arrived the staff wasn't very welcoming but they did give advice. If your dog is in pain you should put them in a crate so they can't move and hurt themselves even more and don't give them pain meds... Can't say I'll be coming back anytime soon.
My dog had to go through surgery to get an abcess removed. It wasn't a cheap surgery and the staff knew this. They ended up giving me discounts on top of the cost, explained what was going on every time I had to come back and treated my dog like it was their own. These people really care about animals and I'll honestly never go with another hospital for my animals. Highly reccomend this place. Both the reserve and sydney river locations!
Awesome
I never feel "over charged" at AMC. Service is top notch
Great staff,very caring. Great service.
i am a first time dog owner that doesn’t neglect the life & well being of an animal which is a member of our family, worried for my gsd that she is suffering from what i think is pressure build up in her head due to infection, she cries in pain when slowly shaking her head, for this animal medical center to deny us healthcare says alot about themselves…i was on hold for 20 minutes just to hang up on me i then call again waiting additional 10 minutes just for them to tell me there is a shortage of staff, i mean it only takes 10 minutes to look at her, iam no vet but i know what shes going through…i referred this place for all my friends & they all got help right away, when i needed there help the most im denied, i brought thousands of dollars here usually $500 a person i mist have sent 6 people there personally, this hurts.
I love this place! You won't find better service in Sydney. They have creative dishes for all dietary needs and change their menus often. Their atmosphere is warm and friendly and their convenient location makes it easy to go from anywhere in Sydney.
They are so friendly and great with the animals and so caring.
They’re all welcoming, friendly and they care about the animals. Update on another great experience. Just want to thank everyone there today and Dr. Kimberley Murphy. She explained everything that has happened to my dog Champ and explained what to do with the treatment she put him on. Also, thank you for getting him in so soon. I am very thankful.
Just Lost our Sammy the Boston Pug who peacefully passed away at the Medical Center , it was a very peaceful & dignified time for Sammy .. , want to give a big shout out to Dr Rozee & Dr Murphy & the veterinary staff @ the medical center you gyys were amazing and just want you guys to know that we will never forget the care that you showed to Sammy, thanks again....
Friendly and knowledgeable staff
Love the people that work here
All my pets come here. They are amazing.
I havent seen somewhere care for your dog in the way they do. They treat your dog like a pediatrician would with your child not one complaint
I live in Halifax my dog broke her leg while we were visiting family there they never set the dogs leg back in place right when we got to Halifax they wanted to cut her leg off but the vet up here ended up saved it all because it was not set right in the cast ....so this vet cost us around 4000$ cuz they did not know what they were doing
Good staff.
Fabulous
The staff are very friendly and accommodating, the atmosphere is calm and they always treat my pets promptly! Won't go anywhere else since my first trip there!
Absolutely wonderful. Went with my cat. She was very sick and they took her right away. She's doing great. Dr. Low and staff were amazing
Medical for bits
The staff here are amazing, and the facilities are great. I've been dealing with them for years - with several animals, and have never had anything but great experiences and care.
Found a cat, so I took it in for vaccinations and anti-baby surgery. The staff was super friendly, and Smokey was happy as a clam when I picked her up. Considering why it was there, I'd say they do a delicate and precise job. I'm coming back for the follow-up vaccine(s) for certain. Would recommend :)!
One of the very best places have your animals looked after,very professional, and well run
Excellent staff
At animal medical Center you can always expect quality care for your animals they are the best in Cape Breton
Great service
We went home to Cape Breton in early July to see my parents. Shortly after arriving, our 10 year old Havanese suffered an injury and my dog could not support himself with his hind legs or walk. We would later learn that he ruptured the cruciate ligaments in both hind legs. I called the AMC medical centre immediately, only to be told that there were no appointments available and that the vet on duty would be leaving in 1.5 hours. I was also advised that AMC was “booking into September”, despite my plea about what I believed to be urgent situation at the start of our visit. The employee to whom I spoke claimed to “feel bad” for people traveling with their pets and yet would not speak to the vet on duty to see if there was any possibility of them seeing my dog. I was advised to call back the next day. When I phoned the following morning, another employee took down all of the information, said that she would speak to one of the vets on duty, and promised to call me back “right away”. Almost three weeks later, that call has not come! I am left with the impression that nobody at this clinic actually cares about animals, particularly those in acute distress. I was also told that there were no emergency vet services on Cape Breton Island and that my only option would be to drive to Halifax. If you have a pet in need of care, urgent or otherwise, I would suggest you try a different veterinary clinic. It is not worth considering AMC.
Great people to deal with, friendly service & knowledgeable staff! Also, I didn't have an appointment for vaccinations that were needed & the staff penciled me in & out I was just 30-35 mins later ????
Very caring staff helped my son get through a very difficult time by being patient with him and helping him to make a very difficult decision. Highly recommend.
Awesome staff,clean,friendly very professional. ????????????????????
Great care
Good services
very patient staff
Dr Dave Rosse awesome love him, great with animals
Very nice environment, extremely busy spot
I'll be back for sure!
Our 1st visit and felt very pleased ...thank you
Very nice and caring staff but I had to put my cat down as he had bowel cancer and I didn't know ????
The staff at the Reserve Mines clinic are amazing. This week our 15 year old Jack Russell Terrier, Bandit, had a fall and tore one of his claws. We could not stop his paw from bleeding and took him to the hospital. They treated him and had to remove his claw but they were so caring and amazing not only to him but to us as well. I highly recommend this hospital for your pet care. Thank you so much for caring so much.
I called here for an emergency. They took us in right away. They were very helpful and professional. The vet was great, very calming for both me and my dog. He treated her quickly and effectively. I am very grateful for the caring, quick service we received here.
Have been serving myself and other family members for several years now. The medical services provided has always been excellent, even amidst the additional complexities caused by the pandemic over the past 2 years. I also have high regard for the knowledgeable support I have received in the use of their prescription diet products which are offered on site. In fact, the only problems I have encountered at AMC have been related to the shortage of qualified vets in the area which has resulted in somewhat longer wait times for appointments as of late, but this is, of course, an industry wide issue and not something specific to AMC and their hard-working staff. I recommend AMC without any hesitation; your pets are in good hands.
Friendly, caring staff make you and your pets feel at home
Extreamly helpful and friendly. Our dogs love coming here!
Cool
Good service for our pet care
I usually have a friendly service here but my dog recently passed, and we wanted her cremated. We were never given a time frame, until we called after 2 weeks. They informed us it would take a MONTH. Wish we knew, we are moving to Halifax in less then 2 weeks... ????
I usually have a friendly service here but my dog recently passed, and we wanted her cremated. We were never given a time frame, until we called after 2 weeks. They informed us it would take a MONTH. Wish we knew, we are moving to Halifax in less then 2 weeks... ????
Great hospital. Compassionate, professional staff with reasonable rates.. and a great gift shop too!!
I am very disappointed in the secretaial woman i delat with. I called for days & couldnt get thru because of thier covid restrictions. Fine. I knocked on the door & the secretary to answer would not schedule an appointment for my dogs 2nd booster needles & wemt as far as to tell me im banned. Idk who died & left that person in boss but kiss your business away i already scheduled with a different vet
Friendly staff
Excellent care!
I think they're amazing...but expensive
Great veterinarians and staff. I've been taking my pets here for many years . A1 service & products ????
I have taken all my pets here from start of life until the end. Excellent service, experienced vets.
Buyers beware when purchasing food from AMC. Their quality control is extremely poor. I spend $175 on bags of food for my dog due to his allergies and went in today to buy Royal Canin hypoallergenic food. Upon getting home, I realized the vaccuum seal was compromised due to a hole in the bag so I went back to exchange it. The only other bag they had in stock had even more holes in it and they offered a mere 20% off of the purchase. The lady working reluctantly made an effort to resolve the matter but was quite snotty about the whole situation and not taking the compromised food seriously. I have a funny feeling those bags will make it back on their shelf so buyer beware!! Sydney animal hospital ensures all food is vaccuum sealed before and during their stock's shelf life and that is where I will be shopping from here on.
Fast services and very caring people.
Take great care of the family pets.
Wonderful people.
Found a cat, so I took it in for vaccinations and anti-baby surgery. The staff was super friendly, and Smokey was happy as a clam when I picked her up. Considering why it was there, I'd say they do a delicate and precise job. I'm coming back for the follow-up vaccine(s) for certain. Would recommend :)!
Large, bright clean location. Very friendly and the Vet that saw Mira was very thorough and great with her.
Fast friendly service, and the Health Protocols are enforced
great care
Amazing staff that made me feel very comfortable when my cat needed surgery. Very kind. Super affordable as well.
Doing a great job all things considered
Great Vet in Darren to be sure. pricey and most staff is good. One there beyond ignorant!!!
The staff are amazing,the doctors are amazing. I have already had 2 experiences with them and both were more than I could have asked. Thank you for taking care of my Lenny, the thorough exam and the meds you gave us literally turned my once social turned scared and antisocial cat back into the loving social baby we know and love. We still have a ways to go for recovery but thank you thank you !!!
Awesome staff and very clean
Always great service, been taking all my dogs here for years
First visit with new pup ,she had no issues with going in staff are friendly and will answer all your questions .dr Buick was excellent and as always knowledgeable and answered all my question thank you
Amazing staff and they always have the food I need in stock.
Take great care of the family pets.
Fantastic overall!
Great staff, awesome service, thank you for being so understanding when we needed to say goodbye to our fur baby(Maysee)
Keeping out cat Silver happy & healthy!
????
Always friendly and reliable service. They know what they are doing and take good care of your animals.
Amazing animal hospital! Modern office, fantastic caring staff. Great owner, Dave is amazing! Best animal hospital in Sydney!
i am a first time dog owner that doesn’t neglect the life & well being of an animal which is a member of our family, worried for my gsd that she is suffering from what i think is pressure build up in her head due to infection, she cries in pain when slowly shaking her head, for this animal medical center to deny us healthcare says alot about themselves…i was on hold for 20 minutes just to hang up on me i then call again waiting additional 10 minutes just for them to tell me there is a shortage of staff, i mean it only takes 10 minutes to look at her, iam no vet but i know what shes going through…i referred this place for all my friends & they all got help right away, when i needed there help the most im denied, i brought thousands of dollars here usually $500 a person i mist have sent 6 people there personally, this hurts.
Friendly, professional, helpful and ALWAYS OPEN.
Take great care of the family pets.
Awesome place... Great service.... Caring staff
AMC always provides amazing service. Vets and staff are extremely helpful and informative, while providing amazing care for our dogs.
All the staff there are excellent. They are all very nice. They will take you animals as soon as possible. A couple times my dog and cat had issues and they took me the same day as I called them. And there princess are pretty good considering it a vet lol...
This is where I get the medicated food for my cat Boo for his kidney disease.
Really great rodent vet (ratties)
They do all they can to help injured animals.
They did an operation on my little girl Daisy and were very professional and got it done as quickly as possible but that was in March now with this pandemic it takes at least two months to get in for a surgery
Staff are amazing.
They’re all welcoming, friendly and they care about the animals. Update on another great experience. Just want to thank everyone there today and Dr. Kimberley Murphy. She explained everything that has happened to my dog Champ and explained what to do with the treatment she put him on. Also, thank you for getting him in so soon. I am very thankful.
Clean and friendly staff that love animals.
Very kind and caring staff, great customer service and minimal wait times !
You couldn't ask for a more friendly vet office. They explain everything to you and all at a very reasonable price !
Great compassion and care for your pets
Always so thoughtful love taking our baby mocha there ????
Good place to take your pet, nice staff
The staff are knowledgeable and compassionate, wait times are brief, when it was an urgent situation for my dog they were able to see her the same day even though they had no available appointments. Prices are also significantly better than other local vets. I'm very happy I've made the switch!
Top notch!
Very friendly service
Their very nice to my dog
Great staff. Friendly environment.
Amazing and genuine staff
Fantastic place to take our puppy. Great service and very friendly staff
Got their Rabies Shots Quick on a Saturday as It was short notice My departure West
Friendly and Professional service
Good interest in my dog.
Very compassionate and caring staff. It was a very difficult time for us and everyone was so very kind.
They save an help the fur babies
I would like to thank the staff for the compassion, care and support you have given with the recent passing of my mother's dog Yuki. . So amazing.
Caring compassionate
Their service is worst, awful that I have ever seen. Something I should say first one, they really like to ignore customer when they come in. Last time I been with my friend and his cat, they just did what there were doing and nobody ignored us. Second one their speed just like damn turtle was so so so slow, we waited for almost 1 hour even after the appointment. Overall I will never come here ever again and I will suggest my friends who have pets to avoid to come here!!!
Amazing vet! Very compassionate
Amazing vet! Very compassionate
Wonderful staff and very helpful. Have been going here for years.
The staff are super friendly. The vet is great. No complaint
Very glad to have this place available right next to our pet friendly hotel :)
Dr. Dave Rozee is absolutely AWESOME!!!
Had my cat looked at in a timely manner. Very pragmatic, diligent, and kind with both my time and my cats health.
Knowledgeable ...courteous and taking steps to minimize Corona virus risks. Recommended
Absolutely recommend! The staff are amazing and really friendly. My puppy and myself had a great experience!
Great people. Great with the animals
Excellent pet health care, surgery too.
Before I brought my new puppy home I called to book an appt for her vaccinations. This is my first puppy. They didn't know if they could schedule me in. I was told if they did it might be a long wait. They didn't give me an appt but said they would call me back. They took my name and number and I never heard from them again. Really!!!! No vaccinations for puppies. How can you say you care about the health of animals? I called another clinic in Sydney and was booked in right on schedule. They don't refuse or delay puppy vaccinations. Thank you Keltic Creatures.
Great care by the staff and vets, lots of compassion
They were great with my dog who had a virus in here stomach and needed emergency surgery, awesome service and they saved my dog!
I'm mixed on this place! I've had good and bad experiences, recently mostly bad. They closed their glace bay location very quickly and now I cant get a prescription because the sydney animal hospital is in Sydney and they are their competition. I don't want to drive to Sydney River, Sydney River was never my store. I should be given my dogs file if you close your doors so I can choose where I go. I see signs verbal abuse will not be tolerated all over, well I'm gonna tell you something, if you treat all your customers the way the lady on the phone just spoke with me about.. no wonder people yell at your staff. I'd have to pay for the prescription because that vet is in their area. How about being understanding that you closed your doors and now you aren't in my area!..I will 100% not recommend this place. Send me my dogs file. You are not my vet.
Always pleasant, very good to Penny.
My experience at the AMC recently was great! I did not have to wait long with my 2 dogs and Dr Jess O'Keefe gave excellent care. She was very thorough, obviously loves animals, and patiently answered my numerous questions. I recommend her highly!
Wonderful compassionate people
Took my cat there in October, she was missing do three days and we found her with a wound on her side and a limp. We took her directly here because it was the closest. The receptionists could have cared less about us and our cat. One was on the phone the whole tim talking to a friend about her transmition, the older receptionist barely talked and showed no companion. Said the vet wasn’t in today. We left. They were horrible receptionists especially the woman who talked with her friend the whole time on the phone about her vehicle. So we took our cat to the one in Sydney and they were all amazing and very compationate. Will never go to the one in reserve again.
The veterinarian i felt went above and beyond the level of service given to my kitten.
Great to deal with clerk really knew her stuff
They were fast and effective treating my female Great Dane.. Thanks to them I have her back home with me!! A big thanks to all the staff and Doc Dave.
Knowledgeable
Awesome experience every time I take my dog here. I personally can't thank them enough for everything they have done for us and Champ.
The slippery floors are perfect for my puppy, zero traction for her ????
Great service
Called twice to have my dogs records sent as we moved to halifax area. I don't want to call a 3rd time so asked the vet assistant to request them.
Every one there treats my fur babies so well
Great veterinary care for your pets!
Thank you to Dr. Buchanan for meeting me immediately after calling on a Saturday night after hours to euthanize my sweet pug of 13 years who's health had deteriorated quickly. He was compassionate and caring and quick to act. God bless
Did a great job looking after Zion(my pitbull) and getting her well ... long road n treatments but Dr.Nickelson never gave up on treatments and finally got her on somthing to help with her chronic yeast infections ...
Terrible service , it's all about the money to these places they couldn't care less .
Staff are friendly and good with pets. My dog was recently attacked and staff was very understanding and patient with her.
A little expensive, nuce staff and great work!!
Excellent cat care, good price and they saved her life..thank you from the bottom of my heart.
Excellent staff....Excellent service....
I love love everyone at AMC!!! Special shout out to Bridget, Dr. Buick, Dr. Darren and Dr. Dave Rozee, you guys are fantastic and I would never take my fur babies anywhere else. You guys sure know how to smoothly pass the baton without missing a beat!!! Thank you thank you from the bottom of my heart for you TLC!❤
Great staff friendly place to take your pet
Very helpful and knowledgeable staff and very understanding. #1 care given.
Great knowledge and service
Very friendly and understanding staff and doctors . I didn't have much money to take care of my dog and they did everything they could to help her pass on in peace . Thank you for the comfort
I went for the lunch special and it was awesome. Really enjoy the food there. Especially the carrot cake. That tastes just like I would make home awesome.
Not very friendly, rushing, not able to ask question. Act like you are doing them a favor and felt like I was bothering them.
Excellent, caring staff. Highly recommended.
Amazing staff and great service.
Excellent fast and friendly
Keeping my old girl vibrant!! Great Vet!!
Very detailed and great people
Amazing service!!!
The best staff ever! Very attentive kind and caring.
They are the best!!! From the front desk staff to the doctors. My Princess Leia is only almost 6 months but without them i would never have servived the needles, the teething stage or the fact that she got ahold of poison. They helped me with every step. Told me what to look for and what to expect without me asking. They took my baby in without appt. In middle of pandemic to help her in an emergency with vey little questioning and all the love and care in the world. I thank the satff for not only helping me but for loving the animals u take in as much as yas do.... And a very special THANK YOU to all the FRONT LINE workers during this pandemic...
They treat your fur babies great
Great staff when they have enough. Sorry the reserve one closed
The staff here is wonderful very compassionate I took my cat there to get cremated last month just waiting for her to return in her urn
Very compassionate during a difficult time. <3
The best DOCTORS n STALL arund hands down.. your care n compassion for my dog was second to none.. god bless u all
This place has the best veterinary Doctors and staff hands down. They treat your animal like a patient, talking to them and calling them by name. Because veterinary services can be quite expensive, the doctors and staff here help you to brainstorm options and come up with the best solutions for your situation. They go above and beyond for your animals to make them feel safe and to keep them healthy and thriving for as long as possible.
They took really good care of Freya when she was sick. Thank you SO much
PROFESSIONAL & COURTEOUS SERVICE.
Very unprofessional staff when I arrived. Was rude and I waited almost two hours after my scheduled appointment with zero explanation for the extended wait. When collecting my payment, staff were very chatty and friendly. The vet/owner (Dr. Rozee) was very kind and helpful. Explained everything thoroughly.
This is an amazing Medical Centre! Everyone was so pleasant and helpful ! They're reassuring especially when emotions run high! I can't express my gratitude enough for the veterinarians...the technicians and the workers out front who put up with way more than they should have to...to help with the wee ones. Thank you all so much!
Very Caring Doctors and Staff Especially at my hardest time I had to put my cat down she was very sick . They were so kind and so comforting ❤
Great staff.. great service at the Animal Medical Center.. Dr Melanie is the Best..
Always friendly and helpful! They clearly have a love for animals! I wouldn't go anywhere else!
Nice spot with great staff.
Great staff always very helpful:)
Amazing staff and service
Just lost my baby of 12 yrs... the staff was great and very patient .
Last day I came here with my pet I had a very bad experience. They treated others actually was better than me, the appointment in there is ridiculous their staff will not care about the time even for the pets. Think about if you have a pet which has emergency problem, you will wast time for the preparation and they will not care about your pet at all. So I suggest anyone who never come here to think about new place that more friendly!!!
Very caring and professional Excellent service.
Very efficient and friendly service
We just recently have to take our very very sick pets there and the Doctors and Attends were so compassionate and kind and always professional.
I have never posted a review, but based on the way I was treated today, I just cannot stand by and read all of these glowing reviews (not sure they are all real) knowing full well that my treatment today was far and away the worst treatment I have ever had from a Vet. First of all I usually deal with the Reserve Mines location, but they are now closed, which is very unfortunate. I was a client there and our cat was well taken care of. Today I had to call the Sydney office because of an emergency, our 1.5 year old cat injured himself and needs immediate attention, which I explained to the receptionist. She knew my name based on my phone number and asked if this was my older cat, I said no, that cat has passed on, this was a new cat that had not been in to the clinic yet. She explained they are only taking emergency cases, which this was, so she would have to go talk to the Vet. After 2-3 mins she came back and told me the Vet said they cannot see my injured cat! Shocked, I asked why and was told that because they had never seen this cat before they would not let me bring him in and refused to see my cat, even though he is injured! I say again, I was a client in Reserve and yes my new cat had not been in to see them yet, because of Covid issues we had him fully vaccinated up in Halifax where he was adopted, but should that really matter when an animal is injured and needs immediate help?? I did ask for the name of the Vet who refused to treat our cat and they would not tell me. Needless to say my rating is based on this location, not Reserve - meanwhile we contacted another local vet office, where we have never been a client and they were so helpful and kind and our boy is being looked after - AMC you will never get a recommendation from us again - shameful!
They have went above and beyond for my 5 dogs 5 cats fish and birds amazing
Not good actually. I understand that things have changed since COVID 19 , however after calling ( redial ) 25 times I finally got someone to answer the phone to be told I should have called in the ongoing repeat medication for my dogs earlier. Seriously! My husband called them in last month and he began calling around 8 am he logged ," 123 " times until he got some. So no I am not pleased or impressed.
I love this place because there there for you and your animals great people they treat you with respect
Our 1st visit and felt very pleased ...thank you
Great caring group of people there!
staff friendly