You have all the reviews of real people like you who consumed the products and services of Clinique Vétérinaire Eardley (Veterinarian) in the territory close to Gatineau (Canada).
At the moment this firm gets a score of 4.5 over 5 and the score is based on 127 reviews.
You may have noticed that its rating is almost the best one, and it's based on a high number of opinions, so we may think that the score is quite faithful. If there are many people who bothered to value when they've done well, is that it works.
As you know, we do not usually bother to write reviews when they are positive and we usually do it only if we have had a problem or issue...
This Veterinarian is classified in the category of Veterinarian.
(Translated) The clinic that followed my dog for 15 years and now takes care of the cat. There are still staff members who remember the dog. Service in gold and with a smile. …
(Translated) Very human as a service they were able to accompany us in the last minutes of my dog in addition to offering us the opportunity to go out via the door on the side after the euthanasia of our dog many details were …
(Translated) New very satisfied customer. All treatments and procedures were explained clearly, and the cost of each presented beforehand, which put me 100% in control of the situation without any surprises afterwards. Courteous team, clean and well-kept clinic, with the necessary equipment to do x-rays and blood tests on site, giving almost immediate results. (Original) Nouveau client très satisfait. Tous les traitements et procédures ont été expliquées clairement, et le coût de chacun présenté au préalable, ce qui m'as mis 100% en contrôle de la.situatjon sans aucune surprise après coup. Équipe courtoise, clinique propre et bien tenue, avec les équipements nécessaire pour faire radiographies et analyses sanguines sur place, donnant des résultats quasi immédiats.
Super great service , staff is caring , compassionate and they take the time that's needed, they never rush things ,its always a calm environment. I travel 1 hour to get there but I wouldn't have it any other way! They even help with food education..which helps alot when you don't know what's good and what's not for your furry friends..thanks a million clinique eardley for everything you do for us ????
Wasn't easy trying to find a vet who would vaccinate my 5 puppies especially in the middle of COVID-19 so I shopped around and was extremely happy to have come across this clinic. The Vet was very professional and took the time to properly examine all five. I really liked the service I received and would highly recommend this clinic to all you animal lovers out there.
Highly recommend! Great service, emergency visit for my little puppy!
Very friendly staff.
Dr. Michaud is friendly, courteous And works well with my dog.
Excellent experience from start to finish. My dog had a bit of an emergency and his regular vet wouldn't even fit him in, I desperately called around to get him seen. This vet was happy to make time for him. Not only did they help fix the problem with professionalism and care, they went above and beyond. Today I received a follow up call from the staff to see how my dog is doing. I was thrilled. The staff are genuine and the call was greatly appreciated. I will be switching his file to this vet. Thanks guys! Looking forward to seeing you all at his annual (he will be in better spirits pooor guy!)
They do not inform you anything properly. Do your homework before you see this clinic. Money suckers
(Translated) Courteous professional, their prices are average. I recommend. (Original) Professionnel courtois, leurs prix sont dans la moyenne. Je recommande.
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The vets are willing to properly explain what's wrong and next steps. They work with you to decide on course of action. As it is with many vets since Covid, it may be a while before you can be accepted but it's worth it.
I highly recommend
(Translated) I rarely comment on google but this is a case that I can not let go. I'm going for my cat. I'm kept waiting for 45 minutes in the small evaluation …
Very friendly and they care a great deal about your friend and compagnion
Great staff great service !
Awesome staff!
Very professional and excellent customer service!
Best service yet to be equalized.
Always great service with a friendly smile! Very quick and efficient when it comes to taking care of my pets!
Great service & care
(Translated) Excellent welcome, courteous and professional people. (Original) …
Great people and great care.
We have always been satisfied with the service here.
(Translated) Great confidence in this establishment especially when it comes to my dog! I highly recommend them to you !!! (Original) Grande confiance concernant cette établissement surtout quand c'est question de mon chien ! Je vous les recommande fortement!!!
I'm not usually one to write reviews, but these guys are awesome! My puppy Maddie is my first dog, so naturally I've had a TON of questions. They've been incredibly patient, super helpful, accommodating and Maddie actually gets excited when we pull into the parking lot. I love that I can call and speak to someone at the reception who is knowledgeable and can answer questions or concerns to help me decide the best care. If they don't know the answer, someone usually gets back to me within a day. Especially during these difficult times, they've given me so much peace of mind. Keep up the great work! :)
(Translated) For serious emergencies, they did not want to observe my animals. (Original) Pour urgences sérieuses, ils n'ont pas voulu observer mes animaux.
After having had posted a negative review of this establishment in 2020 given the questionable pricing schemes established by the ownership, I feel that the staff and vet techs (who had always been amazing) make up for any and all shortcomings one could experience with this clinic.
(Translated) Always exceptional service. My beautiful Bengal is served there like a little princess. (Original) Toujours un service exceptionnel. Ma belle Bengale y est servie comme une petite princesse.
Good clinic.
(Translated) Our dog Cinnamon was operated on at the Eardley Veterinary Hospital on October 3, 2012 because she had swallowed a stone that lodged in her intestine. On October 6, 2012 seeing that our dog was not recovering well, a …
Just wonderful people at this clinic, extremely knowledgeable...huge thank you for the care.
(Translated) The employees are great. (Original) Les employées sont super.
When we became clients, we brought our sick cat Snowball to the clinic, and were given a lot of unnecessary tests when it was already determined that the cat's condition was impossible to improve. This cost an additional $250. Subsequently, that cat died but her kitten, Mittens, needed to go for an appointment, and they said "No new pets!" "No new pets? I understand no new clients because of COVID; but an existing client with a pet you haven't seen before? That's a bit extreme." I was not impressed, given how much money I'd handed them a few months earlier, that I would be treated like a stranger.
2 weeks ago I had an emergency with my 14 year old cat Angel. Part of me knew that my beautiful girl was very sick and most likely in terminal phase. Dre Sophie Lande-Verdier and the staff were absolutely great and did everything in their power to ensure that the right decision was made for my beautiful girl. I will forever be grateful for the great care, patience and understanding shown to us that night. I will always miss my Angel but knowing that she is no longer suffering and she is waiting with her brother Shadow consoles me. Thank you all.
Vet is just thinking about money and is not thinking of the well being of my poor little cat that cannot be moved to the vet withough trauma. We called to get some medicine for my cat puff, for a recurring skin problem we've been having for years, and they told us we have to bring him to get the medication.(even though it's the same diagnosis year after year) My cat suffers from high anxiety when he is moved to the vet, and we will not subject him to that stress fearing that it could harm his health even more. We will try some natural home cures since the clinic doesn't want to help us help the cat.
Very kind staff
Thank you for protecting cats from the barbaric practice of declawing! ❤
(Translated) Super good service and my couch grass has to love (Original) …
The staff very nice, friendly, my puppy wasn't afraid at all ????
Service courtois et d'une gentillesse
I went to get stitches for my dog's paw and they were incapable of using local anesthetic because they have trouble using needles. my dog is calm and not aggressive and yet they where not capable of using a needle (this was the second time I have seen them struggling to insert a needle appropriately into an animal). They insisted to put her under for 3 stitches on her paw. This is about 3x the price and ridiculous.
(Translated) Very professional. Very kind and polite employee. (Original) Très professionnel. Employée très gentille et polie.
The staff are always awesome!
Wonderful staff who always take great care with our dog and cats.
(Translated) My dog has been a patient for several years at this veterinary clinic and we have always had good service. The technicians and veterinarians we have consulted are excellent. I often recommend this clinic to other people without hesitation. (Original) Mon chien est un patient depuis plusieurs années à cette clinique vétérinaire et nous avons toujours eu un bon service. Les techniciennes et les vétérinaires que nous avons consultés sont excellentes. Je recommande souvent cette clinique à d'autres gens sans hésitations.
Very helpful.
Wonderful, dedicated people.
Nothing but the best. They are thoughtful, caring, patient and loving people. They take care of our little Nika just like she's their own. Thank you to all the staff and especially to Dr. Rompré.
Super experienced staff I absolutely adore DR Robert's she did an emergency surgery on my boy Harley's broken tooth, even squeezing in time for him because of the state of the tooth. I LOVE that they are not afraid or " pitbull type dogs" and enjoy having my large 110lbs pit mix at the clinic .. I recommended them 100%
I was very impressed with the Eardley clinic. I took my Yorkie mix there with a lot of different symptoms and they really took the time to answer all my questions and figure out what was going on. Everyone working there is friendly and helpful. Strongly recommend!
Horrible horrible service from that veterinarian Please do yourself a favor & go else where. Not professional at All
(Translated) good but expensive (Original) bon mais dispendieux
(Translated) Unable to deal with emergencies - 2 times for simple urinary blockage. …
I was told they are not accepting new patient s at this time
Been going here since early 2000's. My girlfriend and I really appreciate Dr. Marie-Pascale Robert Leblanc. She doesn't rush anything and takes her time to properly look over your pet. She gives many options (if available). We believe she truly cares a lot for the animals and their well-being. We can only speak english, but Dr. Robert does a fantastic job at accommodating us. The rest of the staff are excellent and everything is always well explained. Appointments happen on time, prices are fair, and the close proximity to home makes this place very convenient.
Good service but pricey
(Translated) A professional team with good expertise. They have good preventive measures in place during a pandemic (covid). …
Devoted staff, thank you.
This is my Vet. DR. ROMPRE she is amazing along with her team. ❤ Thor loves his Dr. Rompre and Zena is working on it as she is a Covid pup. This Vet practice goes above and beyond to care for my dogs. I highly recommend them.
Very helpful and supportive
Great service all around.
(Translated) Golden employees and impeccable service (Original) Employés en or et service impeccable
(Translated) Excellent service ... (Original) Excellent service...
Excellent service
(Translated) Perfect service, flawless covid measurement management, well done …
They were able to fit my dog in when even her own vet would not. She was very old and had been attacked and had to be put down. The price was MUCH beter the ANY WHERE else. And they were very kind.
Very good vetrenary hospital. Been going there for years...for my pets that is ????????????
(Translated) Very good vet across the board (Original) Très bon vétérinaire sur toute la ligne
Great vets. Kind.
Excellent client service, fast call back time. Keep up the good work!
(Translated) One of the fastest clinics around. After being fooled by another vet clinic for days, my partner and I contacted that clinic. Quick, professional and friendly response. The service received was much better than the other clinic. We plan to continue bringing our two cats to this clinic! (Original) Une des cliniques les plus rapides dans le coin. Après s'être fait niaiser pas une autre clinique vétérinaire pendant des jours, mon conjoint et moi avons contacté cette clinique. Réponse rapide, professionnelle et sympathique. Le service reçu était grandement plus satsfaisant que l'autre clinique. Nous avons l'intention de continuer à apporter nos deux chats à cette clinique!
(Translated) I have been with them for 14 years. All the staff at the clinic are remarkable for offering unparalleled service, great availability in the event of the unexpected and for showing us at all times that our animals are super important to them. And all this despite the Covid 19. (Original) Je suis avec eux depuis 14 ans. Tout le personnel de la clinique est remarquable pour offrir un service hors pair, une grande disponibilité en cas d'imprévu et pour nous témoigner en tout temps que nos animaux sont super importants pour eux. Et tout ça malgré la Covid 19.
Heartless people !!!!! In it for 100% money no sympathy for people who struggle more then other financially they would let youre pet suffer if u dont have all the $$$ upfront ......ohhh and by the way iam being very polite and civil about them cause you could not here the full version of them by personal experience!!!!!!!!!
Very attentive personal... excellent care
New client. Excellent service. Took time to explain everything and discuss treatment options.
(Translated) Excellent service, attentive staff, a very attentive veterinarian who gives the truth without exaggerating the prices. Very satisfied! (Original) Excellent service, personnel attentionné, vétérinaire très soucieuse et qui donne l'heure juste sans exagérer les prix. Très satisfaite!
They are so caring and understanding.????