Reviews of Clinique Vétérinaire de Buckingham (Veterinarian)

Jay White

(Translated) Great service! Administrative staff to the veterinarian. The customer experience is flawless! Thanks to all your team! (Original) Super service! Le personnel administratif jusqu'au véterinaire. L'expérience client est sans fautes! Merci à tout votre équipe!

Anne Deslauriers

(Translated) Terrible!!!! No compassion and a lot of judgment on the part of a technician on behalf of "Sylvie". Please go to the Vallées Veterinary Clinic. (Original) Terrible!!!! Aucune compassion et beaucoup de jugement de la part d'une technicienne au nom de "Sylvie". SVP allez à la Clinique Vétérinaire des Vallées.

K Dobermann

Very opinionated on certain topics regarding pet care. They also don't bother to answer your inquires.

Perry “PreZ” Lamarche

(Translated) From the call to the clinic we had exceptional service. Jennifer took the time to answer our questions, reassure us and help us the best she could over the phone. She promised me a reminder during the day and she kept her promise. This clinic is further than the other but the detour is really worth it. Our meeting with the technician was very good, she was very attentive to our dog and clearly explained all our options to us. Subsequently Dr. Boulerice (Flavie), WOW! She loves her profession and she practices it with passion, it shows. The evaluation was lousy and my dog seems to have liked it. In short, unparalleled service, completely worth the detour. All not to mention the more than fair costs compared to their competitors. We finally found the new clinic at our handsome Boston Terrier Sir. Thank you Perry and Mister ????❤ (Original) Dès l'appel à la clinique nous avons eu un service exceptionnel. Jennifer a prit le temps de répondre à nos questions, nous assurer et nous a aidé le mieux qu'elle pouvait au téléphone. Elle m'a promis un rappel pendant la journée et elle a tenue sa promesse. Cette clinique est plus loin que l'autre mais le détour en vaut vraiment la peine. Notre r-v avec la technicienne a été très bien, elle était très attentionnée à notre chien et nous a expliqué clairement toutes nos options. Par la suite Dre.Boulerice (Flavie), WOW! Elle adore sa profession et elle la pratique avec passion, ça parraît. L'évaluation a été miticuleuse et mon chien semble bien l'avoir aimé. Bref, une service hors-pair, valant complètement le détour. Le tout sans parler des frais plus qu'honnête comparé à leurs compétiteurs. Nous avons enfin trouvé la nouvelle clinique à notre beau boston terrier Monsieur. Merci Perry et Monsieur ????❤

Emilie Carter

(Translated) We have always had good service with this clinic. We made very specific requests when traveling with our dog abroad and the staff were very available to help us, in person and remotely. They continue to provide excellent service despite the difficulties of the pandemic. (Original) On a toujours eu des bons services avec cette clinique. On a fait des demandes très spécifiques lorsqu’on voyageait avec notre chien à l’étranger et le personnel a été très disponible pour nous aider, en personne comme à distance. Ils continuent à offrir un excellent service malgré les difficultés de la pandémie.

Tania Picknell lefebvre

Very good service very caring

anne LIBRE

(Translated) slot machine, and after calling no call back,, have told me that he must have vaccines, have him give him and charge a review of 60.00 plus on presumption of examination that equates to weigh my dog and watch it's ears, the flight simply, in addition have him injected a spray in the nose against kennel cough and here is my dog have all the symptoms of this cough, and the vet wants to recharge for an examination, no respect, no guarantee of their services (Original) machine a sous, et après avoir appeler aucun retour appel, ,ont me dit qu il doit avoir des vaccins ,ont lui donne et charge un examen de 60.00 en plus sur présomption de examen qui équivaut a peser mon chien et regarder c est oreilles ,du vol simplement, en plus ont lui injecte un spray dans le nez contre toux du chenil et voila mon chien as toutes les symptôme de cette toux ,et la le vet veut me recharger pour un examen ,pas de respect ,aucun garantie de leur services

Stephen Roy

(Translated) Our rose had been sick for some time after an intense event of diarrhea we decided to go see them. They fixed the problem in not even 1 week! Well done! (Original) Notre rose était malade depuis quelque temps après un événement intense de diarrhée nous avons décider d’aller les voirs. Ils ont résolue le problème en même pas 1 semaine! Bravo!

Véronique Lajeunesse

(Translated) The staff are always very cheerful and attentive to our animals. I had a great experience with my Homer. We had to do an emergency euthanasia and they agreed to take us even if they closed soon. they didn't rush us and we were able to have the time we wanted with him. Very nice experience also with my little Olivia! The place is always very clean ???? (Original) Le personnel est toujours très souriants et attentifs a nos animaux. J'ai eu une belle expérience avec mon Homer. Nous avons du le.faire euthanasier d'urgence et ils ont accepter de nous prendre même si ils fermaient bientôt . ils ne nous ont pas presser et nous avons pu avoir le temps que nous désirions avec lui . Très belle expérience aussi avec ma petite Olivia ! L'endroit est toujours très propre ????

Michael Pearson

Best Vet clinic anytime and anywhere. Been bringing our labs to their Dr's for many years and the level of compassion, professionalism and good old fashioned client service is the best you will find. Service is always in the language of your choice, in our case, English. Thank you to all the staff.

Chelsea Ogden

Honestly, one of the best services ever. Helped me treat an umbilical hernia for free from home. Neutered my dog and left no scar. My dog was up and going the same day. Professional and super communicative and friendly. Would reccomend in a heart beat and have.

Christian Lepine

(Translated) Better team than me and my girlfriend we found to take care of our dog .. very professional, easy to approach, very good with animals (Original) Meilleures équipe que moi et ma copine on a trouvé pour s'occuper de notre chien .. très professionnel, facile d'approche , très bon avec les animaux

Martin Leblanc

(Translated) A very warm place with well caliber staff offers impeccable service! You need a vet will see you will not be disappointed :) (Original) Un endroit très chaleureux avec du personnels bien califier offre un service impeccable! Vous avez besoin d'un vétérinaire allez voir vous serez pas déçu :)

Marie-Ève Lebrun

(Translated) Professional team and who care for our animals ❤ (Original) Équipe professionnelle et qui ont le coeur sur la main pour nos animaux ❤

M O

Was searching everywhere for affordable vets in Ottawa and nothing can match Buckingham. The drive from Ottawa is around 30 mins but it’s so worth it. The price for neutering is reasonable and affordable with amazing care. They were kind from the start to the end of the neutering. I highly recommend if you are searching to get your pet neutered/ spayed take them here. You’ll save so much and receive the same service or even better than most vets in Ottawa.

Bob Taillon

(Translated) I made an appointment on July 25 at 11:00 am then they never entered this one in the computer so I showed up for nothing the next day I had to wait 30 minutes after the time of my second appointment then I am went to anger bcp bcp more professional. (Original) Jai pris rendez-vous le 25 juillet a 11:00 am puis ils ons jamais entré celui-ci dans lordinateur alors je me suis pointé pour rien le lendemain jai du attendre 30 minutes apres l'heure de mon deuxième rendez-vous alors je suis allé a anger bcp bcp plus professionnel.

Simon Constantineau

(Translated) Great team, always smiling and very professional. Well done keep up the good work. (Original) Super équipe, toujours souriant et très professionnels. Bravo continuez votre bon travail.

Lynne Mongeon

(Translated) They have excellent service and very affordable prices. They have a great team. (Original) Ils ont un excellent service et des prix très abordables. Ils ont une super équipe .

Genevieve St-Jean

(Translated) Warm welcome and impeccable customer service! We are always well advised on the right products and treatments for our animals! (Original) Accueil chaleureux et service à la clientèle impeccable! Nous sommes toujours bien conseillé sur les produits et traitements adaptés pour nos animaux!

Jessica Cadieux Bédard

(Translated) Super professional team! , they are doing their best despite COVID-19, they can do better than they already do several do not understand my several companies are all in the same boat (Original) Équipe super professionnel! , il font de leur mieux malgrer le COVID-19 , il me peuvent faire mieux que ce qu’il font déjà plusieurs ne comprennent pas mes plusieurs entreprises sont tous dans le même bateay

tracy Marinier

I had to put down my 16 year old Chihuahua and this was the only place around that I could book a appointment with because everywhere else was fully booked. On June 6th I showed up 10 minutes before my appointment and they told me to wait outside and they will call me when they were ready. An hour and a half went by until I gave up and called them about my dog, I went in and they refused to let me be with my dog for his final moments even though I was wearing a mask, sanitize my hands numerous times and promised I wouldn't touch anything, they still refused and I was even told that I can go to a different vet if I don't like the rules but I couldn't let my dog suffer anymore, I had no choice. They even had exam rooms with a chair and tape box around the chair, I explained that I wouldn't leave that taped box I just wanted to be with my dog for his final moment of life. I've had my dog for 16 years and I couldn't comfort him and tell him I loved him while he drifts off. Even over a month later I'm still bothered by it. It doesn't even end there... They told me to wait outside in my car while they put him down and they will do it as soon as I go outside and they will call me once it's done. I waited over 20 minutes and still no call, I called them and the receptionist said "oh yeah it is done" and then I had to beg to see my dog one last time. This was a horrible experience and I will never go here again I will travel back to aylmer to see my regular vet (it's almost a hour drive away). My mother in law had to put her old dog down also in April when COVID-19 was extreme and she was able to be with her dog, I should have gone to her vet.

Charron Janny

(Translated) I recommend this clinic without hesitation! From the entrance you can feel the professionalism and love of the staff animals. We leave in their hands our little loves without fear! From support during the growth of a puppy to support in the departure of a lifelong companion, the service and support are impeccable. Thank you! (Original) Je recommande cette clinique sans hésitation! Dès l’entrée on peut sentir le professionnalisme et l’amour des animaux du personnel. On y laisse entre leurs mains nos petits amours sans craintes! De l’accompagnement durant croissance d’un chiot à l’accompagnement dans le départ d’un compagnon de vie, le service et le support sont impeccables. Merci!

Marie Anne

(Translated) I have been going to this clinic for years for my pets and have always had great contact with the employees. They have always taken care of them. We had to euthanize our old cat recently: as soon as they knew he was in pain, they made room for us in their busy schedule to end it and even sent us a card a few weeks later in the mail. to offer us their condolences, signed by several clinic employees. Attention that we found very, very touching. (Original) Je vais à cette clinique depuis des années pour mes animaux et j'ai toujours eu un excellent contact avec les employés. Ils ont toujours été aux petits soins avec eux. Nous avons dû faire euthanasié notre vieux chat récemment : dès qu'ils ont su qu'il souffrait, ils nous ont fait une petite place dans leur horaire chargé pour y mettre fin et nous ont même envoyé une carte quelques semaines plus tard par la poste pour nous offrir leurs condoléances, signée par plusieurs employés de la clinique. Une attention que nous avons trouvée très très touchante.

Pascale Lemay Legault

(Translated) Very good veterinary hospital with a great team. On several occasions they have helped me a lot with their advice for my animals (dog and cat). Impeccable care and always so smiling. (Original) Très bonne hôpital vétérinaire avec une superbe équipe. A plusieurs reprise ils m’ont beaucoup aidé avec leurs conseils pour mes animaux (chien et chat). Soins impeccables et toujours tellement souriant.

Catherine Lépine Bisson

(Translated) A dynamic, professional and competent team that has animal health at heart! (Original) Une équipe dynamique, professionnelle et compétente qui a la santé des animaux à coeur!

Eric Guitard Isabelle Plouffe

(Translated) Professional service and adapted to the needs of our little Rosie, A team of outstanding technicians and veterinarians! I recommend this clinic! (Original) Service professionnel et adapté aux besoins de notre petite Rosie, Une équipe de techniciennes et vétérinaires hors pair! Je recommande cette clinique!

amelie michaud

(Translated) Wowwwwwwww and sincerely thanks !!! A beautiful card written by hand for sympathies !!! You are great handwritten and more, just beautiful! (Original) Wowwwwwwww et merci sincèrement !!! Une belle carte ecrit a la main pour des sympathies !!! Vous etes formidables ecrit a la main en plus , tout simplement magnifique !!!

Louise Morin

(Translated) Excellent service with professional people and up to date medicine! I have been going with my dog Alice since she was a puppy and she is now 11 years old and she is very healthy! I also find that during euthanasia, they are human and caring. (Original) Excellent service avec des gens professionnels et une médecine à jour! J'y vais avec ma chienne Alice depuis qu'elle est chiot et elle à maintenant 11 ans et elle est en pleine santé! Je trouve également que lors des euthanasies, ils sont humains et attentionnés.

Sara -

Price - Keep in mind the prices are already very high for vet services in general, but their prices are by far the cheapest. When originally looking for vets, I inquired about the cost of certain services and they were half the price (if you don’t believe me, call atleast 3 vets and ask them what a cat spay would cost and if shots are required. The difference in price is crazy) My dog has many health issue and they have always considered different options to making the price reasonable. They do not seem to push services onto me but rather explain the service and confirm if I want it done or not. My dog is also a picky eater and we have gone through many brands to figure out which is best. They even informed me that if she didn’t eat up to a certain amount and only had a few bowls, I could return it. When my dog was spayed + other health issues, the final cost was very high and they threw in a free bag of food. They have gone above and beyond to show that they are not a money driven company. Care- In regards to care for the animal, they are amazing. They have phoned me countless of times for a follow up on how my animal was doing. when my dog was spayed, they took a photo of her after the procedure and sent it to my email to show me that she was up and doing great. My dog loves going there as they always welcome her with back rubs and treats. The only reason I left a 4 star rather than a 5 star is because one receptionist is the worst. There’s always going to be that one bad apple..

Sebastien Tanguay

(Translated) Wow really a great team you have !! A1 Customer Service ???? (Original) Wow vraiment une belle équipe que vous avez!! Service à la clientèle A1 ????

Shepherd (White Diamond)

I gave 1 star simply because i couldn't give a ZERO absolute lack of compassion, empathy, courtesy, on certain occasions exceedingly rude. Unresponsive to inquiries. Their so-called procedures on certain topics is apalling to the point of ludicrous Extremely prejudice. As vets and vet techs one would think the welfare of an animal would be their no. 1 priority, tragically they have proven otherwise. It seems $$$ is priority over a life. NEVER will I return nor recommend this place.