Reviews of Rivers Animal Hospital (Veterinarian)

Al Bugden

Always puts the needs of the client first. Highly ethical veterinarian, friendly, and attentive to your concerns.

Koresa Gratrix

I passed through Canada with a puppy that got sick. Closest vet clinic was Rivers Vet and I’m so thankful it was. The staff was very attentive and got my puppy right in when they opened and got me back on the road ASAP. In my opinion Fort St John is lucky to have a vet clinic like this one. Me and my puppy are home and he’s well and we’re both extremely thankful and happy.

Trisha Hodson

Amazing service, I recently had to put my pug down and they were amazing. They made a very difficult situation into a quick and caring one. ❤️

Sky May

Vet was in a rush to leave, didn’t want to help my dog, told me he didn’t like the way my 8 month old puppy was “eyeing” him, tried once to put a muzzle on, my dog was afraid and turned away so he gave up and said “let’s do this another day I have to get out of here” I said please help him now as I am worried and he is sick. He kept saying let’s hurry this up, didn’t provide much of a solution and did not answer any of my questions because he was in such a rush

Mike Rempel

Staff is super nice. Good parking... located in a strip mall by a Co-Op

Atonita Draws

Very fast, attentive and professional. Tattoo and castration surgery for my cats went well and i have no concerns

C J

Staff was friendly and knowledgeable. Price was completely reasonable. We appreciated the follow up call the next day to see how our dog was doing.

Garry Walgren

Great people and they took really good care of our dog

Courtney Zrymiak

Dr. Chapman & the team from Rivers Animal Hospital is absolutely FANTASTIC! I’m from Dawson Creek & they managed to squeeze my very elderly kitty in with no notice at all! My cat has always been scared of the vet, but she came out today so beyond calm and content! Pricing is also very affordable! Thank you all for providing such great care for my sweet girl, I’ll be taking my business here from now on!! Thank you so much!

Kyle Robinson

Friendly service each time I use their services, I would highly recommend them

Teresa Morris

I had my kitten in for shots and spay, the vets were knowledgeable. They treated my cat with excellent care.

Sean Roy

Best place in town, they treat your pets like family

Adam Ford

Been here only once, first experience was very pleasant, staff seemed great

Saralise Saindon

Worst vet ever. Sent our dog home with a bone protrusion after a broken leg. We asked for amputation... But they said no shes too young (11 year old) and proceeded with the surgery to fix her leg with pins and clips and plates instead. Within a month the bone was sticking out and they wont answer our calls. So now another vet is charging us the same 2000 dollars again to amputate this time! Ill be going to the media and the cops on this one.

shayasara

100 % total service. Competence and caring rated high above grade. Love this vet.

robert kudajczyk

Very friendly and professional experience expensive well it can be still great place to bring your animal .Keep up good work .

Brenna Piccinin (GrapesAreGrape)

The vet service is nice but front staff can be rude

John Geall

Great place. Very friendly

Rachel plant

Great place

Vid the Impaler

An amazing avian and staff that helped my Kalico out in our time of need. Super compationate and understanding, this team were amazingly proffessional throughout everything.

Nelson Scoullar

Dr. Sewell and his staff are top notch. Friendly and knowledgeable. Took my dog in for skin issues and constant scratching. Diagnosed quickly and proper meds given. She is much better now.

JJK Leduc

Excellent front office staff and the vet for our dogs and cat is great

Cory Matthews

Fairest vet around without a doubt ????????

ChrisCrond “Yeah him”

THEY lock you out and expect you to stand outside in the snow while they take your pet away from you. People would never do this with kids but this is okay. I did it a few times but this is just crazy now.

Chris Bird

Fit us in for an emergency and were so good with the boys. The staff is fantastic every time.

Tylara Whitwick

I really like this place, they're consistently nice and clearly care about the animals that are brought in. The vet called me back to check how my kitty was doing after being put on antibiotics and asked about him again when I brought in one of my other kitties. They're also very clear in explaining what your options are and how you should go forward.

Jacqueline Maddocks

Everything went well. In and out within 20 min for a health check up. We behaved well so my dog received a few complimentary treats!

Chantelle Enns

Super friendly, helpful staff!

Maria Love

Yummy best customer service

Alexandra Belair

I love rivers, both vets there always take the time to explain everything very thoroughly and answer all your questions. I've never felt judged or criticized by either of them and the admin staff are all very friendly as well!

Wesley Phibbs

Everything went well. Vet seemed nice and so did the staff.

David Rowsell

I do not recommend going to this vet clinic. Our vet for 15.5 years. Lack of proper treatment, diagnosis, and truthfulness as lead me to lose all trust in this vet clinic. To see my beloved dog suffer in pain after so many visits for treatment forced my decision to see another vet that informed us of grim news on the health of our fur baby. (Olivia, our female Maltese dog passed away October 29, 2020) Outside appearance is not what you require in a vet. Genuine care, concern, and love of the animal patient and human parents are what matters. At one time this vet was a good vet. Things have changed dramatically. May God lead you elsewhere for the care of your family member.

Bill Smith

Excellent Doctor that cares!

Spruce Goose

Friendly staff and good vets, little busy at times but that's because they do great work. 10/10

Robert French

Always great

Chad Baker

Phoned at approx 5:52 pm coming through Charlie Lake towards town. Working out if town makes it extremely difficult it get here before their open hours. Needed vet specific dog food and would be there shortly. They would not stay around any longer than 6:00 pm. Extremely disappointed that wouldn't wait possibly another minute or two even after I phoned. Had to then rush as quickly as possible because they couldn't be bother to work with me.

Joy Blundell

Very friendly and helpful

Marie Lundbek

Love the staff here they were amazing with our pets.

Jody Lefebvre

Always excellent service!!! Very grateful

Karlie Bennett

had an emergency and had to take my cat there becuase our regular vey was not answering, lucky we had a good experience but i know 2 people who had there animal die because of their negligence.

C S

Great people who love their jobs almost as much as they loved my dog

Michael Irwin

Best vet's in town

Gerri Bird

Compassionate and caring staff. Highly recommend.

Jim Sikatowsky

Great service and prompt attention to pets

Teena Danshin

Best vet in town!

Richie Jones

Very easy to order an item an have it brought out to your vehicle. Very pleasant service and friendly attendant.

Travis smith

Great place to bring your pets. My basset hound absolutely loved his visit with a new doctor????

Lois Hall

Everyone was amazing and very friendly. The Dr. was very thorough in explaining everything...I will definitely recommend them !

Steve Stein

Fantastic service , dog loved them

Laurie Luciow

Very helpful and professional care of my pets

Stephanie Walsh

If you want to end up paying double what you should then go to rivers where they rob you blind. Long story short they completely ignored my main concern that I came in with, ended up treating something else completely ignoring what I came in for which had noe gotten worse now im having to pay way more then I should have because theh charge you a full exam fee for absolutely nothing

Sharon OConnor

OK but very, very expensive.

Kaleena Walters

Today I was helped by the team at Rivers Animal Hospital - each person that I spoke to went out of their way to assist even though their day was packed with emergencies. They even called me after hours at 5:30 pm to be sure I was taken care of! They also always seem to be have short wait times for appointments and their staff has always been very loving to my dog Oakley. Thank you to the Rivers Animal Hospital team! - Kaleena & Oakley

Morgan Wilson

Best vet clinic in fsj!

Perry Guthmiller

Wish I would have come here first, may have saved my cat from unnecessary stress. Friendly, caring, front desk staff, I am sorry I don't know your names. Awesome care for my cat. Great office manager, thank you for listening. Thank you Dr Chapman, explanations are thorough. Our cat will be back!

Paula Madge

They had to deal with 2 panicked calls and 2 emergency visits for 2 different animals within 4 days. The staff was polite and helpful, I intend to use their services permanently now.

Tyler Star

Good vet, takes the time to explain procedures properly and treated me and my dog right.

marsbar189

Very friendly. Reasonable pricing and professional. Recommend

grandmasterdiva

Rivers has a wonderful team! Always friendly helpful and accommodating. They take great care of our furry friends

Carly Seiden-Brown

Friendly efficient staff

william helton

This company has provided good service and care for my animals. They are human aswell as willing to treat each animal as it's own entity. Not just a process

Holly Yerhoff

Thank you to River's , you all are awesome!! We buy our dog food here and see the vet when needed, always professional and the ladies up front are all so kind!

Shelby Potratz

Rivers is awesome. We've used them for all our pets and they've always been amazing. Today I took my kitty in for a bigger procedure and they were incredibly kind. I called first thing thismorning and they fit me in immediately, while I was there the vet came to speak to me about the procedure and what to expect, and explaining chances of success and failure. He was extremely nice and made sure to keep things very factual and walked me through the details very carefully. Every staff member was so kind and compassionate even when I was full on ugly crying toddler style right in the office. They checked in with me as soon as they could and filled me in on how my kitty was doing which was awesome. I can honestly say they definitely care about every animal and customer that comes through and are the best vet clinic I've ever been to. I highly recommend Rivers to anyone.

Mirandagillard379 Gillard

I am so unbelievably happy with this veterinarian and clinic!! I cannot praise them enough for what they have done for my beloved dog.... She has been so sick and in terrible pain for months..On Monday I brought her to Rivers to have surgery. Well..it went very very well and Literally the next morning the twinkle was back in her eyes and she was back to the same playful pooch she was 2 months ago! She still needs to recover but she is acting like the surgery never happened..its amazing! I am so grateful for the wonderful people that saved my best friends life! This is our new clinic for all of our animals and I will highly recommend it to anyone that doesn't already have a great vet!

Julie Sheeshka

Dr Scammell treats my pets and he is very knowledgeable and caring towards them. He treats each of his patients as if they were his own. A great place to go if needing a vet

Elizabeth Fowler

Always always always so wonderful with us and our furbabies!

Adam frazer

They were amazing they answered all my questions

Morgan Kinslow

Amazing!

Graham O'Day

Very caring staff

Iris Meldrum

They got us in quickly, took time to explain their concerns and treatments and cost was reasonable. Very professional and courteous

Kim Williamson

Great animal clinic, reasonably priced and very friendly staff and cats!

Angie Durocher

Always friendly and helpful ????

Nikki Newsham

They were all very friendly and full of great advice

Heather Dicus

Kind gentle hearted staff

Jae Burton

Very Friendly! Clean! And most importantly they were great with my Cat. And it didnt cost a fortune. Only vet in fsj I'll take my baby to! All around Great place and people!

Lane Casavant

Very friendly

Wanda Le Blanc

The staff is always pleasant and helpful... morning, noon and night ????

Mike Napier

The helped my old boy for years taking care of his needs right to the very end. Thanks for coming to my house, and letting me and my family say good bye. He appreciated being surrounded by family and friends in his last moments. I would highly recommend Rivers, and Dr Justin Sewell(sorry if I spelled the name wrong!). Thanks for everything and understanding that our pets are our family, and treating them with the respect they deserve.

Bill Verbing

Nice people that care about your pet

Melissa Ljuden

Always thorough and the staff is amazing! I never take my dogs anywhere else

Keana Huntley

Very Clean, Friendly environment. So happy they were able to help us! Justin is amazing at what he does. I had to bring my 8 year old chihuahua to them to have her stitched up after an unfortunate event. I live 4 hours from Fort St John and they worked with me even though its a long weekend and stayed in touch along the way.

Joanne PH

Very efficient with Covid rules in place. Excellent Staff

Scott Edgar

They're super friendly and helpful every time we go in. Amazing place with amazing staff

Brant Tallica

Very friendly and accommodating staff :)

Tanya Bewski

Very welcoming atmosphere...staff very friendly...

R AY

Very disappointed with the level of care and service at this clinic. My cat was very ill and they discharged him from their care because they did not have a Doctor from Saturday evening until Wednesday. They made absolutely no transitional provisions for care (to another Doctor or Clinic in FSJ). I had to scramble to find another Vet because my cat was deteriorating quickly upon taking him home. Luckily I called North Peace Vet Services and have not looked back since.

Kelly Tompkins

Very accommodating and helpful

tinyMeadow

Justin is always thorough and staff always friendly!

Alan Lau

Very kind and caring staff; once on a Friday before long weekend my 17-year-old cat wasn't feeling very well; they were totally booked for the day, but the staff still made an effort to have Dr. Sewell see my cat; the pricing is also very reasonable -- thank you!

Katy Cassels

Amazing staff.

haley laboucane

Best vets in FSJ. Justin and Steven are extremely helpful. The support staff are second to none at this clinic. They always have the best interests at heart and it shows. They practice medicine for all the right reasons. Amazing clinic

Brett Paskaruk

The staff are amazing, and the vet is outstanding

Alicia Orser

Great place to bring a sick pet they are always getting me in on short notice and explanation of all charges. They don't overcharge like some clinics do.

josie lawlor

A month ago I lost my puppy. She had hit her head and had brain swelling, we rushed her in and I was told she’d have to spend the day there and we had to leave. They said they would call me throughout the day with updates, over an hour had went by and I was wondering how she was doing so I called, they said was that she was stable and that they’d call me with updates. About 3 or 4 hours went by and I still hadn’t received a call so I called again, all they said was that the vets were busy and they’d give me a call when they could. Another hour and a half went by and they finally had called back- to tell me that my puppy did not make it. I was super upset that they never called once to tell me how she was doing, especially when she started to take a turn for the worse. I would have loved to know so I could go in and at least be there for her last moments.

Pamela Romanow

They are a wonderful group of people who take excellent care of my furbabies

Dustin

Always great service and they know what they're talking about.

Mel Jim

Justin went out of his way to help our Yorkie who had broken pelvis, was honest, prompt and helpful, thank you so much Justin ???? totally recommend him. He gave us hope in an emotional time ???? will never forget his kindness.